Cisco IP Solution Center Infrastructure Reference, 3.0 - Administration [Cisco IP Solution Center]

Table Of Contents

Administration

Security

Users

Create

Edit

Delete

User Groups

Create

Edit

Delete

User Roles

Create

Edit

Delete

Control Center

Hosts

Details

Config

Servers

Watchdog

Install

Uninstall

Logs

Collection Zones

Licensing

Active Users

User Access Log

Manage TIBCO Rendezvous

Administration

From the Home window you receive upon logging in, click the Administration tab and you receive a window as shown in Figure 8-1, "Administration Selections."

Figure 8-1 Administration Selections

Then you can navigate to the following selections:

•Security Create and manage Users, User Groups, and User Roles

•Control Center Manage ISC configuration, servers, remote installation, and licensing

•Active Users View users currently connected to ISC. Disconnect users.

•User Access Log View the user access log.

•Manage TIBCO Rendezvous Specify attributes for proper messaging among all Java™ Web Start distributed applications.

Security

This section describes how system administrators create, edit, and delete users, user groups, and user roles and how privileges are assigned to these entities.

The security features are only accessible to the user admin or users with the following roles:

•SysAdminRole gives access to all of the Administration tools.

•UserAdminRole gives access to only the user management tools in Administration > Security.

Navigate Administration > Security to access the user management tools. The window shown in Figure 8-2, "Security Window," appears.

Figure 8-2 Security Window

From the Security window, navigate to the following:

•Users to manage users

•User Groups to manage user groups

•User Roles to manage user roles.

Users

Navigate Administration > Security > Users and follow these steps:

Step 1 The window in Figure 8-3, "Users Window," appears.

Figure 8-3 Users Window

Step 2 In Figure 8-3, you can filter the list of users (corresponding to the column headings) in which to search, using the drop-down menu for Show users with:

•User ID user ID used for logging into ISC

•First Name user's first name

•Last Name user's last name

•Work Phone user's work phone number

•Mobile Phone user's cell phone or mobile phone number.

Enter the search criteria, using * if you wish, and click Find.

Note The search tool is case-sensitive.

Step 3 At the bottom of the window, you can change the number of rows shown on this window in Rows per page.

Step 4 The explanations of the remainder of the buttons are given as follows:

•Create Create a new user

•Edit Edit selected user

•Delete Delete selected user(s).

Create

The Create button, located at the bottom of Figure 8-3, allows a user with the required privileges to create a new user. Follow these steps:

Step 1 Navigate Administration > Security > Users.

Step 2 Click the Create button and the window shown in Figure 8-4, "Create/Edit Users Window," appears.

Figure 8-4 Create/Edit Users Window

Step 3 Enter information in the Security section, as follows:

•User ID (required) Enter a User ID for this new user.

•Password (required) New password to replace any existing password

•Verify Password (required) Confirm by re-entering the selected password

•Permission for Others Click each of the associated checkboxes for the permission you want to give this User ID: View; Edit; and/or Delete.

•Group Membership Click Edit and you receive a list of the groups. You can filter this list. From the selected groups, click the checkbox next to each group to which you want to add this user or click the checkbox in the header row to add the user to all the groups shown. Then click OK. You can repeat this procedure if you want to change your selection.

•Assigned Roles Click Edit and you receive a list of the roles. You can filter this list. From the selected roles, click the checkbox next to each role to which you want to assign this user or click the checkbox in the header row to assign all the shown roles to the user. Then click OK. You can repeat this procedure if you want to change your selection.

Enter information in the Personal Information section, as follows:

•Full Name (required) Click the drop-down menu and select a title; enter the first name; and then enter the last name.

•Work Phone (required) Enter the work phone number.

•Mobile Phone (optional) Enter the user's cell phone or mobile phone number.

•Pager (optional) Enter the user's pager number.

•E-mail (optional) Enter the user's e-mail address.

•Location (optional) Enter the user's location.

•Supervisor Information (optional) Enter information about the supervisor.

Step 4 Click Save. Figure 8-3 reappears with the new user listed.

Edit

The Edit button, located at the bottom of Figure 8-3, allows a user with the required privileges to edit user-specific information. Follow these steps:

Step 1 Navigate Administration > Security > Users.

Step 2 Click the checkbox for the row of the user you want to edit.

Step 3 Click the Edit button and a window as shown in Figure 8-4, "Create/Edit Users Window," appears.

Note To change your password without the SysAdmin or UserAdmin privileges, click the Account tab on the top of the Home page. This allows the user to edit the user profile, including changing the password.

Step 4 Enter the desired information for the user profile, as specified in Step 3 of the "Create" section.

Step 5 Click Save. Figure 8-3 reappears with the edited user listed.

Delete

The Delete button, located at the bottom of Figure 8-3, allows a user with the required privileges to delete user-specific information. Follow these steps:

Step 1 Navigate Administration > Security > Users.

Step 2 Click the checkbox(es) for the row(s) of the user(s) you want to delete or click the checkbox in the header row to select all the users for deletion.

Step 3 Click the Delete button and a window as shown in Figure 8-5, "Users Confirm Delete" appears.

Figure 8-5 Users Confirm Delete

Step 4 Click Delete to continue with the process of deleting information for the specified user(s). Otherwise click Cancel.

Step 5 Figure 8-3, "Users Window," reappears. If this was successful, the newly updated information appears and a Status box appears in the lower left corner of the window with a green check mark for Succeeded.

User Groups

A user group is a logical grouping of users with common privileges. The User Groups feature is used to create, edit, or delete user groups.

To access the User Groups window, navigate Administration > Security > User Groups and follow these steps:

Step 1 The window in Figure 8-6, "User Groups Window" appears.

Figure 8-6 User Groups Window

Step 2 In Figure 8-6, you can filter the list of user groups (corresponding to the column headings) in which to search, using the drop-down menu for Show groups with:

•Name

•Description

Enter the search criteria, using * if you wish, and click Find.

Note The search tool is case-sensitive.

Step 3 At the bottom of the window, you can change the number of rows shown on this window in Rows per page.

Step 4 The explanations of the remainder of the buttons is given as follows:

•Create Create a new user group

•Edit Edit selected user group

•Delete Delete selected user group(s)

Create

The Create button, located at the bottom of Figure 8-6, allows a user with the required privileges to create a user group. Follow these steps:

Step 1 Navigate Administration > Security > User Groups.

Step 2 Click the Create button and the window shown in Figure 8-7, "Create/Edit User Groups Window," appears.

Figure 8-7 Create/Edit User Groups Window

Step 3 Enter information for the user group profile, as follows:

•Name (required) Enter a name for the new user group.

•Description (optional) Enter a description of this new user group.

•Roles This allows you to attach roles to this user group. Click Edit and you receive a list of the roles. You can filter this list. From the selected roles, click the checkbox next to each role you want to attach to this user group or click the checkbox in the header row to assign all the shown roles to this user group. Then click OK. You can repeat this procedure if you want to change your selection.

•Users This allows you to attach users to this user group. Click Edit and you receive a list of the users. You can filter this list. From the selected users, click the checkbox next to each user you want to attach to this user group or click the checkbox in the header row to assign all the shown users to this user group. Then click OK. You can repeat this procedure if you want to change your selection.

Step 4 Click Save. Figure 8-6 reappears with the new user group listed.

Edit

The Edit button, located at the bottom of Figure 8-6, allows a user with the required privileges to edit user group-specific information. Follow these steps:

Step 1 Navigate Administration > Security > User Groups.

Step 2 Click the checkbox for the row of the user group you want to edit.

Step 3 Click the Edit button and a window as shown in Figure 8-7, "Create/Edit User Groups Window," appears.

Step 4 Enter the desired information for the user group profile, as specified in Step 3 of the "Create" section.

Step 5 Click Save. Figure 8-6 reappears with the edited user group list.

Delete

The Delete button, located at the bottom of Figure 8-6, allows a user with the required privileges to delete user group-specific information. Follow these steps:

Step 1 Navigate Administration > Security > User Groups.

Step 2 Click the checkbox(es) for the row(s) of the user group(s) you want to delete or click the checkbox in the header row to select all the user groups for deletion.

Step 3 Click the Delete button and a window as shown in Figure 8-8, "User Groups Confirm Delete," appears.

Figure 8-8 User Groups Confirm Delete

Step 4 Click Delete to continue the process of deleting information for the specified user group(s). Otherwise click Cancel.

Step 5 Figure 8-6, "User Groups Window," reappears. If this was successful, the newly updated information appears and a Status box appears in the lower left corner of the window with a green check mark for Succeeded.

User Roles

A user role is a predefined or a user-specified role defining a set of permissions. The User Roles feature is used to create, edit, or delete user roles.

To better understand the way roles are managed, certain specific characteristics of roles are defined as follows:

Parent Role All permission of the parent roles are inherited by the role in question (one that is being created or edited).

Customer If a role is associated with a customer, a user of this role does not have access to the objects associated with other customers.

Provider If a role is associated with a provider, a user of this role does not have access to the objects associated with other providers.

To access the User Roles window, navigate Administration > Security > User Roles and follow these steps:

Step 1 The window in Figure 8-9, "User Roles Window," appears.

Figure 8-9 User Roles Window

The predefined roles shown in Figure 8-9 are provided with associated permissions that cannot be edited or deleted. They are intended to cover most of the needed use cases to facilitate a rapid assignment of roles to users and groups with minimum manual configuration. They can also be used as examples to create new roles.

Step 2 In Figure 8-9, you can filter the list of user roles (corresponding to the column headings) in which to search, using the drop-down menu for Show roles with:

•Name

•Description

Enter the search criteria, using * if you wish, and click Find.

Note The search tool is case-sensitive.

Step 3 At the bottom of the window, you can change the number of rows shown on this window in Rows per page.

Step 4 The explanations of the remainder of the buttons is given as follows:

•Create Create a new user role

•Edit Edit selected user role

•Delete Delete selected user role(s)

Create

The Create button, located at the bottom of Figure 8-9, allows a user with the required privileges to create a new user role. Follow these steps:

Step 1 Navigate Administration > Security > User Roles.

Step 2 Click the Create button and a window comprised of Figure 8-10, "Create/Edit User Roles Window (Top)," and Figure 8-11, "Create/Edit User Roles Window (Bottom)," appears.

Figure 8-10 Create/Edit User Roles Window (Top)

Figure 8-11 Create/Edit User Roles Window (Bottom)

Step 3 Enter the following information in Figure 8-10:

•Name (required) Enter the name of this new user role.

•Parent Role (optional) Click Edit and a list of the existing roles appears, similar to Figure 8-9, from which you can click the radio button for the parent role you choose. Then click Select. You can repeat this procedure if you want to change your selection. Click the Clear button if you want no parent selection.

•Customer (optional) Click Edit and a list of the existing customers appears. You can filter this list. From the selected customers, click the radio button for the customer you want to select to own this role. Then click Select. You can repeat this procedure if you want to change your selection. Click the Clear button if you want no customer selection.

Note A customer can only be associated with a logical device, such as CPE and PE. This is not possible with a physical device, such as device.

•Provider (optional) Click Edit and a list of the existing providers appears. You can filter this list. From the selected providers, click the radio button for the provider you want to select to own this role. Then click Select. You can repeat this procedure if you want to change your selection. Click the Clear button if you want no provider selection.

•Description (optional) Enter the descriptive information about permissions in this field, as shown in the Description column of Figure 8-9.

•Users (optional) Click Edit and a list of the existing users appears. You can filter this list. From the selected users, click the checkbox(es) for the user(s) you want assigned to this role or click the checkbox in the header row to assign all the users to this role. Then click OK. You can repeat this procedure if you want to change your selection.

Note A user who is associated with a specific role cannot see objects associated with other customers or with other providers.

•Groups (optional) Click Edit and a list of the existing user groups appears. You can filter this list. From the selected user groups, click the checkbox(es) for the user group(s) you want assigned to this role or click the checkbox in the header row to assign all the user groups to this role. Then click OK. You can repeat this procedure if you want to change your selection.

Step 4 In Figure 8-11, click any combination of the following permissions: Create; View; Modify; Delete. If you want all the permissions, click All.

Note SAA Probe is intended for management of SLA under Monitoring > SLA.

Note The Workflow object is currently not used.

Note ISC Host refers to Administration > Control Center. Here, you can view host details, perform configuration tasks, start and stop servers, activate a watchdog, and so on.

Step 5 Click Save. Figure 8-9 reappears with the new user role listed.

Edit

The Edit button, located at the bottom of Figure 8-9, allows a user with the required privileges to edit user role-specific information. Follow these steps:

Step 1 Navigate Administration > Security > User Roles.

Step 2 Click the checkbox for the row of the user role you want to edit.

Step 3 Click the Edit button and a window appears combining Figure 8-10 and Figure 8-11 for this user role.

Step 4 Enter the desired information for the user role profile, as specified in Step 3 and Step 4 of the "Create" section.

Step 5 Click Save. Figure 8-9 reappears with the edited user roles listed.

Delete

The Delete button, located at the bottom of Figure 8-9, allows a user with the required privileges to delete user role-specific information. Follow these steps:

Step 1 Navigate Administration > Security > User Roles.

Step 2 Click the checkbox(es) for the row(s) of the user role(s) you want to delete or click the checkbox in the header row to select all the users for deletion.

Step 3 Click the Delete button and a window as shown in Figure 8-12, "User Roles Confirm Delete," appears.

Figure 8-12 User Roles Confirm Delete

Step 4 Click Delete to continue with the process of deleting information for the specified user role(s). Otherwise click Cancel.

Step 5 Figure 8-9, "User Roles Window," reappears. If this was successful, the newly updated information appears and a Status box appears in the lower left corner of the window with a green check mark for Succeeded.

Control Center

This section explains how to view and change the properties in the Dynamic Component Properties Library (DCPL); how to view status information about a host, servers, the WatchDog, and logs; how to remotely install and uninstall a Processing server, Collection server, or Interface server; how to define collection zones; and how to install license keys.

Navigate Administration > Control Center and you go to the default page of Hosts in the TOC, as shown in Figure 8-13, "Control Center > Hosts."

Figure 8-13 Control Center > Hosts

From Administration > Control Center, you have the following three choices in the TOC:

•Hosts Hosts allows you to manage the various servers.

•Collection Zones Collection Zones are the means of associating collection servers with network devices.

•Licensing Licensing is where you install license keys, which is the only way to access services and APIs.

Hosts

Navigate Administration > Control Center > Hosts.

A window as shown in Figure 8-13 appears.

Note Only the Install and Logs buttons are enabled by default when there is no host selected. When one or more hosts are selected by checking the checkboxes, the Install and Logs buttons are disabled and the other buttons are enabled.

Click any of the buttons and proceed as follows:

•Details Available only when one host system is chosen.

•Config Available only when one or more host systems are chosen.

•Servers Available only when one or more host systems are chosen.

•Watchdog Available only when one or more host systems are chosen.

•Install Available only when no host system selections are made.

•Uninstall Available only when one host system is chosen.

•Logs Available only when no host system selections are made.

Details

For details about a chosen host, do the following:

Step 1 Choose a host by clicking the checkbox to the left of the host name and then click the Details button.

Step 2 You receive a window as shown in Figure 8-14, "Host Details." This shows the details about the chosen host.

Figure 8-14 Host Details

Step 3 Click OK and you return to Figure 8-13.

Config

To view or change the Dynamic Component Properties Library (DCPL) properties, which replaces the csm.properties file for VPNSC, do the following:

Note csm.properties in VPNSC cannot be migrated to DCPL settings in ISC.

Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to know the existing properties and then click the Config button.

Step 2 A window as shown in Figure 8-15, "Properties," appears. It is a list of all the folders with all the properties.

Figure 8-15 Properties

Step 3 Click the + sign to expand each folder. The result could be more subfolders and the final level is the property name.

Step 4 Position the mouse over the folder or property name and you see a description.

Step 5 Click on an entry to get details and instructions on how to change the value, as shown in the example in Figure 8-16, "Properties Detail Example."

Figure 8-16 Properties Detail Example

Step 6 For each property that can be modified, you can modify the value and click Set Property. If when making your modifications, you want to return to the original settings, click Reset Property.

Step 7 After making all the changes you choose in each of the specific properties, you can click Create Version to create a new version of these properties. This feature gives you the option of saving multiple property sets for future use.

Step 8 To view the values of previous versions of property sets, click the drop-down menu in Version and select any version you choose.

Step 9 When you click Set to Latest after selecting a version in Step 8, this version is dated as the most current.

Step 10 To return, click to the navigation path you want to use next.

Servers

To view the status information about the servers, do the following:

Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to know the server statistics and then click the Servers button.

Step 2 A window as shown in Figure 8-17, "Servers," appears.

Figure 8-17 Servers

Step 3 Click any one checkbox next to the server you want to address and you have access to Start, Stop, Restart, and Logs. When you click on a specific server name or the Logs button, you get a list of server logs. If you then click on the log name for which you want details, the log viewer appears. You can filter this information in the log viewer. Once you complete the task of your choice, you return to Figure 8-17.

Step 4 You can choose more processes from the bottom buttons. You can click a different server and click the button for the process of your choice. Or you can unclick the server choice and click OK.

Step 5 Once you click OK in Figure 8-17, you return to Figure 8-13.

Watchdog

To view the log information about WatchDog, do the following:

Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to know the WatchDog logs and then click the Watchdog button.

Step 2 A window as shown in Figure 8-17, "Servers," appears.

Figure 8-18 WatchDog Logs

Step 3 Click on a specific WatchDog name to get a list of server logs. You can file the information in this log. Click OK to return to Figure 8-18.

Step 4 You can repeat the process inStep 3 or click OK to return to Figure 8-13.

Install

You can remotely install the Processing Server, Collection Server, or Interface Server, as follows:

Note Telnet and ftp must be available on both the Master and remote server.

Note In this remote install, you must accept the default values, similar to the express install. If you want to do a custom install, it is only available through the installation procedure explained in the "Installing ISC" section of Chapter 2 of the Cisco IP Solution Center Installation Guide, 3.0.

Step 1 From Figure 8-13, be sure that no checkboxes are checked and then click the Install button.

Step 2 A window as shown in Figure 8-19, "Remote Install," appears.

Figure 8-19 Remote Install

Step 3 Provide the following information in Figure 8-19.

•Host Name (required)

•ISC User (required) This same user must be created on the remote server.

Note Be sure you have 1 GB of disk space available in the ISC User's home directory.

•ISC User Password (required)

•Role Accept the default of Process Server or click the drop-down menu and choose the Collection Server or Interface Server option.

•Install Location (required)

•Root Password (optional) To auto start ISC on a remote server, the root password is required.

Step 4 Click the Install button.

Step 5 The result is an Install Log.

Uninstall

You can remotely uninstall the Processing Server, Collection Server, or Interface Server, as follows:

Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to uninstall and then click the Uninstall button.

Step 2 A window as shown in Figure 8-20, "Remote Uninstall," appears.

Figure 8-20 Remote Uninstall

Step 3 Provide the following information in Figure 8-20.

•ISC User (required)

•ISC User Password (required)

Step 4 Click the Uninstall button.

Step 5 The result is an Uninstall Log.

Logs

You can view install and uninstall logs for the Master and remotely installed server, as follows:

Step 1 From Figure 8-13, be sure that no checkboxes are checked.

Step 2 Click the drop-down menu and select Install or Uninstall.

Step 3 The window that appears is the log of installations or uninstallations, dependent on your selection in Step 2.

Step 4 Click the link in the Name column to view the detailed log information.

Step 5 Click OK to return to the window in Step 3.

Step 6 Click OK again to return to Figure 8-13.

Collection Zones

Navigate Administration > Control Center.

A collection zone is a geographical grouping of devices. Each collection zone is associated with exactly one Collection server that collects data from its devices. However, a Collection server can service multiple collection zones. For example, if you initially create several collection zones and have them all serviced by the Master server, then as the number of devices in each zone grows, you can install additional Collection servers and assign some of the zones to them.

When you install a new Collection server or Processing server, the system creates a new collection zone with the same name as the server. This functionality is for your convenience. You can delete this collection zone if this does not fit your distribution environment setup.

To define collection zones, do the following:

Step 1 From the Control Center, choose Collection Zones from the TOC in the left column, as shown in Figure 8-21, "Choose Control Center > Collection Zones.".

Figure 8-21 Choose Control Center > Collection Zones

Step 2 A window as shown in Figure 8-22, "Collection Zones," appears.

Figure 8-22 Collection Zones

Step 3 To Create a collection zone, proceed to Step 4. To Edit a collection zone, proceed to Step 7. To Delete a collection zone, proceed to Step 9. To display the Devices, proceed to Step 12.

Step 4 From Figure 8-22, without clicking any checkboxes, click the Create button.

Step 5 A window as shown in Figure 8-23, "Create Collection Zone," appears.

Figure 8-23 Create Collection Zone

Fill in the following information:

•Name (required)

•Description (optional) This is automatically filled in with the creation statistics: date, time, and creator. You can overwrite this information, add to it, or delete it altogether.

•Collection Host (default host appears) Click the drop-down menu if you want to select a different collection host.

Step 6 Click Save. Figure 8-22 reappears, the newly created collection zone is added and a Status appears with a green check in Succeeded. You can repeat Step 4 to Step 6 to create another collection zone. For Edit, proceed to Step 7. For Delete, proceed to Step 9. For Devices, proceed to Step 12.

Step 7 To edit a collection zone, in Figure 8-22, click the checkbox for the collection zone you want to edit and then click the Edit button.

Step 8 A window as shown in Figure 8-23 appears. Follow the instructions in Step 5 and Step 6.

Step 9 To delete a collection zone, in Figure 8-22, click one or more checkboxes for the collection zone(s) you want to delete. You can select all the collections zones by clicking the checkbox in the header row. Then click the Delete button.

Step 10 A Confirm Delete window appears to give you a chance to click Cancel and not delete or to click OK and delete.

Step 11 Figure 8-22 reappears and the collection zone is removed. You can repeat Step 9 and Step 10 to delete more collection zones, you can proceed to Step 3 to create a collection zone, you can proceed to Step 7 to edit a collection zone, or you can proceed to Step 12 to display and assign devices.

Step 12 To display, add, or delete devices, in Figure 8-22, click a checkbox for the desired collection zone. Then click the Devices button.

Step 13 A window appears as shown in Figure 8-24, "Collection Zone Devices." This window shows the current devices assigned to the selected collection zone.

Figure 8-24 Collection Zone Devices

Step 14 You can filter the list of devices shown by selecting from the Show Devices with drop-down menu, entering what you want to match in matching, and then clicking Find. To add a device, click Add; to delete devices, select the devices you want to delete from those shown and click Delete (this happens automatically with no chance to reconsider, but you can add it back in with another Add process); to accept what is listed, click OK; or to cancel, click Cancel.

Step 15 If you click Add, you get a window with all the devices in the database. You can filter the list and from the listed choices you can select one or more devices to add to the selected collection zone. Then click Select.

Step 16 Figure 8-24 reappears with the updated device information for the selected collection zone.

Step 17 When Figure 8-24 has all the devices you want, click OK and Figure 8-22 reappears with the updated information.

Licensing

Navigate Administration > Control Center.

To install license keys, do the following:

Step 1 From Control Center, choose Licensing from the TOC in the left column, as shown in Figure 8-25, "Choose Control Center > Licensing."

Figure 8-25 Choose Control Center > Licensing

Step 2 From the Installed Licenses table, click the Install button, as shown in Figure 8-26, "Install Button." The Installed Licenses table explains the current statistics. It tells the Type of license keys that you have installed (Firewall, IPsec, L2VPN, L3VPN/MPLS, NAT, QOS, API-L2VPN, API-MPLS, or API-Security); the Size, which is valid for the ACTIVATION (licensed maximum global count of services) or the VPN (Maximum number of VPNs licensed); the Usage, which gives the number currently used for the rows, and the Date Updated, which reflects the refresh of the license usage (on an hourly basis, by default).

Note Click Refresh to give the most current status.

Figure 8-26 Install Button

Step 3 In the resulting window, as shown in Figure 8-27, "Enter License Key," enter a License Key that you received on your Right to Use paperwork with your product.

Figure 8-27 Enter License Key

Step 4 Click Save. Your newly installed license appears in an updated version o f the Installed License table, as shown in Figure 8-26, "Install Button."

Step 5 Repeat Step 2, Step 3, and Step 4 for each of the Right to Use documents shipped with your product.

Note When you receive multiple Right to Use documents to upgrade either the ACTIVATION License, which activates and sets the maximum global count of the services, or VPN licenses, which activates and set the maximum number of VPNs, be sure to enter the licenses in the correct order. For example, if you are upgrading from 500 to 3000 global count of the services and there are two steps to get there, enter the license to upgrade from 500 to 1500 and then the license key to upgrade from 1500 to 3000.

Active Users

This section explains how to communicate with active users.

Navigate Administration > Active Users and follow these steps:

Step 1 After you navigate Administration > Active Users, a window that shows the currently logged users appears, as shown in Figure 8-28, "Active Users."

Figure 8-28 Active Users

Note At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Click the drop-down menu and you can select 5, 10, 20, 30, 40, or All.

Note At the bottom of the window, you can keep the Auto Refresh button checked (default) to automatically refresh after n seconds, where n is the refresh rate set in DCPL, or you can unclick this button and not automatically refresh.

Step 2 To filter and display only specific active user information, click the drop-down menu for Show active users with and choose either the default User ID or Host Name (column names); enter the beginning characters that you want to choose followed by * for matching; and click Find.

Step 3 If you want to send a message to one or more users, click the checkbox next to each user to which you want to send a message or click the checkbox in the header row, to select all the users. Then click the Message button at the bottom of the widow. Otherwise, you can proceed to Step 9 if you want to Disconnect one or more users or to Step 10 to exit this path.

Step 4 In the resulting window, shown in Figure 8-29, "Post Message," you can enter the Subject and text in the corresponding fields.

Figure 8-29 Post Message

Step 5 Click Send to send the message specified in Figure 8-29.

Step 6 When a message is sent to you, a flashing i appears next to your User: specification, for example User: admin, as shown in Figure 8-30, "Flashing i Message Indicator."

Figure 8-30 Flashing i Message Indicator

Step 7 Click this flashing i and you receive your message, as shown in Figure 8-31, "Message Receipt."

Figure 8-31 Message Receipt

Step 8 From Figure 8-31, you can filter your selections and from the selected list, you can click a checkbox. Then in the bottom row of buttons, click any of the following:

•View to view your message, with the categories of From, Subject, Date, and the message itself. Click Close to return to Figure 8-31. (Every user can view.)

•Reply to reply to this message. Figure 8-29 appears. For Send To, you automatically get the IP address of where you are replying. Then enter a Subject (required) and your message text. Click Send to send this reply message and return to Figure 8-31. (Only those with SysAdmin or UserAdmin privileges can reply.)

•Delete to delete the chosen messages (for Delete, you can choose multiple checkboxes or the checkbox in the header row to choose all the messages). You receive a Confirm Delete message so you don't delete messages without a chance to review this step. Click Delete to complete the deletion process. (Every user can delete.)

Step 9 In Figure 8-28, if you have the privileges of SysAdmin or UserAdmin, you can disconnect one or more users. Click the checkbox next to each user you want to disconnect or click the checkbox in the header row, to select all the users. Then click the Disconnect button at the bottom of the window.

Caution The current login sessions for the disconnected users are terminated and their work is lost.

Step 10 To exit this list of all active users, choose another feature from the main product tabs.

User Access Log

This section shows a detailed report of every activity by every user.

Navigate Administration > User Access Log and follow these steps:

Step 1 After you navigate Administration > User Access Log, a window appears as shown in Figure 8-28, "Active Users."

Figure 8-32 User Access Log Viewer with Simple Filter

All the log information about user actions appears.

Note At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Click the drop-down menu and you can select 5, 10, 20, 30, 40, or All. You can also click on the page of your choice and navigate to other pages of information, using the arrow buttons to navigate, or you can enter the page number and click GO.

Step 2 The default Simple Filter radio button is selected. To filter using the Simple Filter, continue with Step 3. To filter using Advanced Filter, proceed to Step 5.

Step 3 To filter the information with Simple Filter, keep the Simple Filter radio button selected and from Filter By, choose: Date, User Name, Origin Host, Action, Severity, or Activity (also column names). For Matches, enter the beginning characters of what you want to match followed by *. Then click Find. The result is that only the log information matching the entered filter appears.

Step 4 To exit this log report, choose another feature from the main product tabs.

Step 5 To filter the information with Advanced Filter, click the Advanced Filter radio button. A window as shown in Figure 8-33, "User Access Log Viewer with Advanced Filter," appears.

Figure 8-33 User Access Log Viewer with Advanced Filter

All the log information about user actions appears.

Note At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Click the drop-down menu and you can select 5, 10, 20, 30, 40, or All. You can also click on the page of your choice and navigate to other pages of information, using the arrow buttons to navigate, or you can enter the page number and click GO.

Step 6 Enter filter information you want to match in one or more of the following categories and then click Find.

Note When you choose multiple filters, the log results that appear are only the ones that match all the specified filter information.

•Date Enter the beginning characters of the date you want to view followed by a *, in the format given in the Date column.

•User Name Enter the beginning characters of the specific User Name you want to view followed by a *.

•Host Name Enter the beginning characters of the specific Host Name you want to view followed by a *.

•Action Click the drop-down button and choose from: UNKNOWN; View; Create; Modify; Delete; Logon; Logoff; Session Timeout. If you decide not to use this filter, just keep *.

•Severity Click the drop-down button and choose from: UNKNOWN; INFO; WARNING; ERROR. If you decide not to use this filter, just keep *.

•Activity Click the drop-down button and choose from: UNKNOWN; SecurityActivity; or UserActivity. The result is that only the log information matching the entered filter appears.

Step 7 To exit this log report, choose another feature from the main product tabs.

Manage TIBCO Rendezvous

The only reason you would ever use this functionality is if you change the TIBCO ports for TIBCO Rendezvous Agent (rva) or TIBCO Rendezvous Daemon (rvd) after installation. The changes being made here only affect Java WebStart applications, such as Inventory Manager and the topology tool.

Navigate Administration > Manage TIBCO Rendezvous and follow these steps:

Step 1 After you navigate Administration > Manage TIBCO Rendezvous, a window appears as shown in Figure 8-34, "TIBCO Rendezvous."

Figure 8-34 TIBCO Rendezvous

Step 2 From Figure 8-34, click connection, as described in Step 3; and click change state, as described in Step 4. These are choices in the left column of Figure 8-34.

Step 3 In Figure 8-34, when you click connection, a window such as Figure 8-35, "Connection Configuration," appears.

Figure 8-35 Connection Configuration

If you need to change the rva port number from the existing value, change the Accept Client Connections on Listen Port: field to your new rva port number for ISC. If you need to change the rvd port number from the existing value, change the service field to your new rvd port number for ISC. Then click Submit. Then Figure 8-35 returns with the new value and a note that says "Configuration change will take effect after RVA is re-activated. To re-activate RVA set it into idle state and then back to active state."

Step 4 In Figure 8-34, click change state, follow the instructions, and you complete this functionality.

Step 5 From a terminal window, change to the installation directory of ISC, such as /opt/isc-3.0/bin

Step 6 Source the ISC environment:

•C Shell - use the command source ./vpnenv.csh

•K Shell or Bash - use the command . ./vpnenv.sh

Step 7 To start the script, at the command line type updateWebStartJars.

Step 8 The next time you start a Java WebStart, such as Inventory Manager or the topology tool, these changes are in effect.

	Cisco IP Solution Center Infrastructure Reference, 3.0
	Administration
Cisco IP Solution Center Infrastructure Reference, 3.0 Index About This Guide Getting Started WatchDog Commands Structural Overview Service Inventory > Inventory and Connection Manager Service Inventory > Deployment Flow and Service Inventory > Device Console Service Design Monitoring Administration Cisco CNS IE2100 Appliances Glossary	Download this chapter Administration Download the complete book Cisco IP Solution Center Infrastructure Reference, 3.0 - Entire Book in PDF (PDF - 6 MB) Table Of Contents Administration Security Users Create Edit Delete User Groups Create Edit Delete User Roles Create Edit Delete Control Center Hosts Details Config Servers Watchdog Install Uninstall Logs Collection Zones Licensing Active Users User Access Log Manage TIBCO Rendezvous Administration From the Home window you receive upon logging in, click the Administration tab and you receive a window as shown in Figure 8-1, "Administration Selections." Figure 8-1 Administration Selections Then you can navigate to the following selections: •Security Create and manage Users, User Groups, and User Roles •Control Center Manage ISC configuration, servers, remote installation, and licensing •Active Users View users currently connected to ISC. Disconnect users. •User Access Log View the user access log. •Manage TIBCO Rendezvous Specify attributes for proper messaging among all Java™ Web Start distributed applications. Security This section describes how system administrators create, edit, and delete users, user groups, and user roles and how privileges are assigned to these entities. The security features are only accessible to the user admin or users with the following roles: •SysAdminRole gives access to all of the Administration tools. •UserAdminRole gives access to only the user management tools in Administration > Security. Navigate Administration > Security to access the user management tools. The window shown in Figure 8-2, "Security Window," appears. Figure 8-2 Security Window From the Security window, navigate to the following: •Users to manage users •User Groups to manage user groups •User Roles to manage user roles. Users Navigate Administration > Security > Users and follow these steps: Step 1 The window in Figure 8-3, "Users Window," appears. Figure 8-3 Users Window Step 2 In Figure 8-3, you can filter the list of users (corresponding to the column headings) in which to search, using the drop-down menu for Show users with: •User ID user ID used for logging into ISC •First Name user's first name •Last Name user's last name •Work Phone user's work phone number •Mobile Phone user's cell phone or mobile phone number. Enter the search criteria, using * if you wish, and click Find. Note The search tool is case-sensitive. Step 3 At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Step 4 The explanations of the remainder of the buttons are given as follows: •Create Create a new user •Edit Edit selected user •Delete Delete selected user(s). Create The Create button, located at the bottom of Figure 8-3, allows a user with the required privileges to create a new user. Follow these steps: Step 1 Navigate Administration > Security > Users. Step 2 Click the Create button and the window shown in Figure 8-4, "Create/Edit Users Window," appears. Figure 8-4 Create/Edit Users Window Step 3 Enter information in the Security section, as follows: •User ID (required) Enter a User ID for this new user. •Password (required) New password to replace any existing password •Verify Password (required) Confirm by re-entering the selected password •Permission for Others Click each of the associated checkboxes for the permission you want to give this User ID: View; Edit; and/or Delete. •Group Membership Click Edit and you receive a list of the groups. You can filter this list. From the selected groups, click the checkbox next to each group to which you want to add this user or click the checkbox in the header row to add the user to all the groups shown. Then click OK. You can repeat this procedure if you want to change your selection. •Assigned Roles Click Edit and you receive a list of the roles. You can filter this list. From the selected roles, click the checkbox next to each role to which you want to assign this user or click the checkbox in the header row to assign all the shown roles to the user. Then click OK. You can repeat this procedure if you want to change your selection. Enter information in the Personal Information section, as follows: •Full Name (required) Click the drop-down menu and select a title; enter the first name; and then enter the last name. •Work Phone (required) Enter the work phone number. •Mobile Phone (optional) Enter the user's cell phone or mobile phone number. •Pager (optional) Enter the user's pager number. •E-mail (optional) Enter the user's e-mail address. •Location (optional) Enter the user's location. •Supervisor Information (optional) Enter information about the supervisor. Step 4 Click Save. Figure 8-3 reappears with the new user listed. Edit The Edit button, located at the bottom of Figure 8-3, allows a user with the required privileges to edit user-specific information. Follow these steps: Step 1 Navigate Administration > Security > Users. Step 2 Click the checkbox for the row of the user you want to edit. Step 3 Click the Edit button and a window as shown in Figure 8-4, "Create/Edit Users Window," appears. Note To change your password without the SysAdmin or UserAdmin privileges, click the Account tab on the top of the Home page. This allows the user to edit the user profile, including changing the password. Step 4 Enter the desired information for the user profile, as specified in Step 3 of the "Create" section. Step 5 Click Save. Figure 8-3 reappears with the edited user listed. Delete The Delete button, located at the bottom of Figure 8-3, allows a user with the required privileges to delete user-specific information. Follow these steps: Step 1 Navigate Administration > Security > Users. Step 2 Click the checkbox(es) for the row(s) of the user(s) you want to delete or click the checkbox in the header row to select all the users for deletion. Step 3 Click the Delete button and a window as shown in Figure 8-5, "Users Confirm Delete" appears. Figure 8-5 Users Confirm Delete Step 4 Click Delete to continue with the process of deleting information for the specified user(s). Otherwise click Cancel. Step 5 Figure 8-3, "Users Window," reappears. If this was successful, the newly updated information appears and a Status box appears in the lower left corner of the window with a green check mark for Succeeded. User Groups A user group is a logical grouping of users with common privileges. The User Groups feature is used to create, edit, or delete user groups. To access the User Groups window, navigate Administration > Security > User Groups and follow these steps: Step 1 The window in Figure 8-6, "User Groups Window" appears. Figure 8-6 User Groups Window Step 2 In Figure 8-6, you can filter the list of user groups (corresponding to the column headings) in which to search, using the drop-down menu for Show groups with: •Name •Description Enter the search criteria, using * if you wish, and click Find. Note The search tool is case-sensitive. Step 3 At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Step 4 The explanations of the remainder of the buttons is given as follows: •Create Create a new user group •Edit Edit selected user group •Delete Delete selected user group(s) Create The Create button, located at the bottom of Figure 8-6, allows a user with the required privileges to create a user group. Follow these steps: Step 1 Navigate Administration > Security > User Groups. Step 2 Click the Create button and the window shown in Figure 8-7, "Create/Edit User Groups Window," appears. Figure 8-7 Create/Edit User Groups Window Step 3 Enter information for the user group profile, as follows: •Name (required) Enter a name for the new user group. •Description (optional) Enter a description of this new user group. •Roles This allows you to attach roles to this user group. Click Edit and you receive a list of the roles. You can filter this list. From the selected roles, click the checkbox next to each role you want to attach to this user group or click the checkbox in the header row to assign all the shown roles to this user group. Then click OK. You can repeat this procedure if you want to change your selection. •Users This allows you to attach users to this user group. Click Edit and you receive a list of the users. You can filter this list. From the selected users, click the checkbox next to each user you want to attach to this user group or click the checkbox in the header row to assign all the shown users to this user group. Then click OK. You can repeat this procedure if you want to change your selection. Step 4 Click Save. Figure 8-6 reappears with the new user group listed. Edit The Edit button, located at the bottom of Figure 8-6, allows a user with the required privileges to edit user group-specific information. Follow these steps: Step 1 Navigate Administration > Security > User Groups. Step 2 Click the checkbox for the row of the user group you want to edit. Step 3 Click the Edit button and a window as shown in Figure 8-7, "Create/Edit User Groups Window," appears. Step 4 Enter the desired information for the user group profile, as specified in Step 3 of the "Create" section. Step 5 Click Save. Figure 8-6 reappears with the edited user group list. Delete The Delete button, located at the bottom of Figure 8-6, allows a user with the required privileges to delete user group-specific information. Follow these steps: Step 1 Navigate Administration > Security > User Groups. Step 2 Click the checkbox(es) for the row(s) of the user group(s) you want to delete or click the checkbox in the header row to select all the user groups for deletion. Step 3 Click the Delete button and a window as shown in Figure 8-8, "User Groups Confirm Delete," appears. Figure 8-8 User Groups Confirm Delete Step 4 Click Delete to continue the process of deleting information for the specified user group(s). Otherwise click Cancel. Step 5 Figure 8-6, "User Groups Window," reappears. If this was successful, the newly updated information appears and a Status box appears in the lower left corner of the window with a green check mark for Succeeded. User Roles A user role is a predefined or a user-specified role defining a set of permissions. The User Roles feature is used to create, edit, or delete user roles. To better understand the way roles are managed, certain specific characteristics of roles are defined as follows: Parent Role All permission of the parent roles are inherited by the role in question (one that is being created or edited). Customer If a role is associated with a customer, a user of this role does not have access to the objects associated with other customers. Provider If a role is associated with a provider, a user of this role does not have access to the objects associated with other providers. To access the User Roles window, navigate Administration > Security > User Roles and follow these steps: Step 1 The window in Figure 8-9, "User Roles Window," appears. Figure 8-9 User Roles Window The predefined roles shown in Figure 8-9 are provided with associated permissions that cannot be edited or deleted. They are intended to cover most of the needed use cases to facilitate a rapid assignment of roles to users and groups with minimum manual configuration. They can also be used as examples to create new roles. Step 2 In Figure 8-9, you can filter the list of user roles (corresponding to the column headings) in which to search, using the drop-down menu for Show roles with: •Name •Description Enter the search criteria, using * if you wish, and click Find. Note The search tool is case-sensitive. Step 3 At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Step 4 The explanations of the remainder of the buttons is given as follows: •Create Create a new user role •Edit Edit selected user role •Delete Delete selected user role(s) Create The Create button, located at the bottom of Figure 8-9, allows a user with the required privileges to create a new user role. Follow these steps: Step 1 Navigate Administration > Security > User Roles. Step 2 Click the Create button and a window comprised of Figure 8-10, "Create/Edit User Roles Window (Top)," and Figure 8-11, "Create/Edit User Roles Window (Bottom)," appears. Figure 8-10 Create/Edit User Roles Window (Top) Figure 8-11 Create/Edit User Roles Window (Bottom) Step 3 Enter the following information in Figure 8-10: •Name (required) Enter the name of this new user role. •Parent Role (optional) Click Edit and a list of the existing roles appears, similar to Figure 8-9, from which you can click the radio button for the parent role you choose. Then click Select. You can repeat this procedure if you want to change your selection. Click the Clear button if you want no parent selection. •Customer (optional) Click Edit and a list of the existing customers appears. You can filter this list. From the selected customers, click the radio button for the customer you want to select to own this role. Then click Select. You can repeat this procedure if you want to change your selection. Click the Clear button if you want no customer selection. Note A customer can only be associated with a logical device, such as CPE and PE. This is not possible with a physical device, such as device. •Provider (optional) Click Edit and a list of the existing providers appears. You can filter this list. From the selected providers, click the radio button for the provider you want to select to own this role. Then click Select. You can repeat this procedure if you want to change your selection. Click the Clear button if you want no provider selection. •Description (optional) Enter the descriptive information about permissions in this field, as shown in the Description column of Figure 8-9. •Users (optional) Click Edit and a list of the existing users appears. You can filter this list. From the selected users, click the checkbox(es) for the user(s) you want assigned to this role or click the checkbox in the header row to assign all the users to this role. Then click OK. You can repeat this procedure if you want to change your selection. Note A user who is associated with a specific role cannot see objects associated with other customers or with other providers. •Groups (optional) Click Edit and a list of the existing user groups appears. You can filter this list. From the selected user groups, click the checkbox(es) for the user group(s) you want assigned to this role or click the checkbox in the header row to assign all the user groups to this role. Then click OK. You can repeat this procedure if you want to change your selection. Step 4 In Figure 8-11, click any combination of the following permissions: Create; View; Modify; Delete. If you want all the permissions, click All. Note SAA Probe is intended for management of SLA under Monitoring > SLA. Note The Workflow object is currently not used. Note ISC Host refers to Administration > Control Center. Here, you can view host details, perform configuration tasks, start and stop servers, activate a watchdog, and so on. Step 5 Click Save. Figure 8-9 reappears with the new user role listed. Edit The Edit button, located at the bottom of Figure 8-9, allows a user with the required privileges to edit user role-specific information. Follow these steps: Step 1 Navigate Administration > Security > User Roles. Step 2 Click the checkbox for the row of the user role you want to edit. Step 3 Click the Edit button and a window appears combining Figure 8-10 and Figure 8-11 for this user role. Step 4 Enter the desired information for the user role profile, as specified in Step 3 and Step 4 of the "Create" section. Step 5 Click Save. Figure 8-9 reappears with the edited user roles listed. Delete The Delete button, located at the bottom of Figure 8-9, allows a user with the required privileges to delete user role-specific information. Follow these steps: Step 1 Navigate Administration > Security > User Roles. Step 2 Click the checkbox(es) for the row(s) of the user role(s) you want to delete or click the checkbox in the header row to select all the users for deletion. Step 3 Click the Delete button and a window as shown in Figure 8-12, "User Roles Confirm Delete," appears. Figure 8-12 User Roles Confirm Delete Step 4 Click Delete to continue with the process of deleting information for the specified user role(s). Otherwise click Cancel. Step 5 Figure 8-9, "User Roles Window," reappears. If this was successful, the newly updated information appears and a Status box appears in the lower left corner of the window with a green check mark for Succeeded. Control Center This section explains how to view and change the properties in the Dynamic Component Properties Library (DCPL); how to view status information about a host, servers, the WatchDog, and logs; how to remotely install and uninstall a Processing server, Collection server, or Interface server; how to define collection zones; and how to install license keys. Navigate Administration > Control Center and you go to the default page of Hosts in the TOC, as shown in Figure 8-13, "Control Center > Hosts." Figure 8-13 Control Center > Hosts From Administration > Control Center, you have the following three choices in the TOC: •Hosts Hosts allows you to manage the various servers. •Collection Zones Collection Zones are the means of associating collection servers with network devices. •Licensing Licensing is where you install license keys, which is the only way to access services and APIs. Hosts Navigate Administration > Control Center > Hosts. A window as shown in Figure 8-13 appears. Note Only the Install and Logs buttons are enabled by default when there is no host selected. When one or more hosts are selected by checking the checkboxes, the Install and Logs buttons are disabled and the other buttons are enabled. Click any of the buttons and proceed as follows: •Details Available only when one host system is chosen. •Config Available only when one or more host systems are chosen. •Servers Available only when one or more host systems are chosen. •Watchdog Available only when one or more host systems are chosen. •Install Available only when no host system selections are made. •Uninstall Available only when one host system is chosen. •Logs Available only when no host system selections are made. Details For details about a chosen host, do the following: Step 1 Choose a host by clicking the checkbox to the left of the host name and then click the Details button. Step 2 You receive a window as shown in Figure 8-14, "Host Details." This shows the details about the chosen host. Figure 8-14 Host Details Step 3 Click OK and you return to Figure 8-13. Config To view or change the Dynamic Component Properties Library (DCPL) properties, which replaces the csm.properties file for VPNSC, do the following: Note csm.properties in VPNSC cannot be migrated to DCPL settings in ISC. Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to know the existing properties and then click the Config button. Step 2 A window as shown in Figure 8-15, "Properties," appears. It is a list of all the folders with all the properties. Figure 8-15 Properties Step 3 Click the + sign to expand each folder. The result could be more subfolders and the final level is the property name. Step 4 Position the mouse over the folder or property name and you see a description. Step 5 Click on an entry to get details and instructions on how to change the value, as shown in the example in Figure 8-16, "Properties Detail Example." Figure 8-16 Properties Detail Example Step 6 For each property that can be modified, you can modify the value and click Set Property. If when making your modifications, you want to return to the original settings, click Reset Property. Step 7 After making all the changes you choose in each of the specific properties, you can click Create Version to create a new version of these properties. This feature gives you the option of saving multiple property sets for future use. Step 8 To view the values of previous versions of property sets, click the drop-down menu in Version and select any version you choose. Step 9 When you click Set to Latest after selecting a version in Step 8, this version is dated as the most current. Step 10 To return, click to the navigation path you want to use next. Servers To view the status information about the servers, do the following: Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to know the server statistics and then click the Servers button. Step 2 A window as shown in Figure 8-17, "Servers," appears. Figure 8-17 Servers Step 3 Click any one checkbox next to the server you want to address and you have access to Start, Stop, Restart, and Logs. When you click on a specific server name or the Logs button, you get a list of server logs. If you then click on the log name for which you want details, the log viewer appears. You can filter this information in the log viewer. Once you complete the task of your choice, you return to Figure 8-17. Step 4 You can choose more processes from the bottom buttons. You can click a different server and click the button for the process of your choice. Or you can unclick the server choice and click OK. Step 5 Once you click OK in Figure 8-17, you return to Figure 8-13. Watchdog To view the log information about WatchDog, do the following: Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to know the WatchDog logs and then click the Watchdog button. Step 2 A window as shown in Figure 8-17, "Servers," appears. Figure 8-18 WatchDog Logs Step 3 Click on a specific WatchDog name to get a list of server logs. You can file the information in this log. Click OK to return to Figure 8-18. Step 4 You can repeat the process inStep 3 or click OK to return to Figure 8-13. Install You can remotely install the Processing Server, Collection Server, or Interface Server, as follows: Note Telnet and ftp must be available on both the Master and remote server. Note In this remote install, you must accept the default values, similar to the express install. If you want to do a custom install, it is only available through the installation procedure explained in the "Installing ISC" section of Chapter 2 of the Cisco IP Solution Center Installation Guide, 3.0. Step 1 From Figure 8-13, be sure that no checkboxes are checked and then click the Install button. Step 2 A window as shown in Figure 8-19, "Remote Install," appears. Figure 8-19 Remote Install Step 3 Provide the following information in Figure 8-19. •Host Name (required) •ISC User (required) This same user must be created on the remote server. Note Be sure you have 1 GB of disk space available in the ISC User's home directory. •ISC User Password (required) •Role Accept the default of Process Server or click the drop-down menu and choose the Collection Server or Interface Server option. •Install Location (required) •Root Password (optional) To auto start ISC on a remote server, the root password is required. Step 4 Click the Install button. Step 5 The result is an Install Log. Uninstall You can remotely uninstall the Processing Server, Collection Server, or Interface Server, as follows: Step 1 From Figure 8-13, click a checkbox next to a host name for which you want to uninstall and then click the Uninstall button. Step 2 A window as shown in Figure 8-20, "Remote Uninstall," appears. Figure 8-20 Remote Uninstall Step 3 Provide the following information in Figure 8-20. •ISC User (required) •ISC User Password (required) Step 4 Click the Uninstall button. Step 5 The result is an Uninstall Log. Logs You can view install and uninstall logs for the Master and remotely installed server, as follows: Step 1 From Figure 8-13, be sure that no checkboxes are checked. Step 2 Click the drop-down menu and select Install or Uninstall. Step 3 The window that appears is the log of installations or uninstallations, dependent on your selection in Step 2. Step 4 Click the link in the Name column to view the detailed log information. Step 5 Click OK to return to the window in Step 3. Step 6 Click OK again to return to Figure 8-13. Collection Zones Navigate Administration > Control Center. A collection zone is a geographical grouping of devices. Each collection zone is associated with exactly one Collection server that collects data from its devices. However, a Collection server can service multiple collection zones. For example, if you initially create several collection zones and have them all serviced by the Master server, then as the number of devices in each zone grows, you can install additional Collection servers and assign some of the zones to them. When you install a new Collection server or Processing server, the system creates a new collection zone with the same name as the server. This functionality is for your convenience. You can delete this collection zone if this does not fit your distribution environment setup. To define collection zones, do the following: Step 1 From the Control Center, choose Collection Zones from the TOC in the left column, as shown in Figure 8-21, "Choose Control Center > Collection Zones.". Figure 8-21 Choose Control Center > Collection Zones Step 2 A window as shown in Figure 8-22, "Collection Zones," appears. Figure 8-22 Collection Zones Step 3 To Create a collection zone, proceed to Step 4. To Edit a collection zone, proceed to Step 7. To Delete a collection zone, proceed to Step 9. To display the Devices, proceed to Step 12. Step 4 From Figure 8-22, without clicking any checkboxes, click the Create button. Step 5 A window as shown in Figure 8-23, "Create Collection Zone," appears. Figure 8-23 Create Collection Zone Fill in the following information: •Name (required) •Description (optional) This is automatically filled in with the creation statistics: date, time, and creator. You can overwrite this information, add to it, or delete it altogether. •Collection Host (default host appears) Click the drop-down menu if you want to select a different collection host. Step 6 Click Save. Figure 8-22 reappears, the newly created collection zone is added and a Status appears with a green check in Succeeded. You can repeat Step 4 to Step 6 to create another collection zone. For Edit, proceed to Step 7. For Delete, proceed to Step 9. For Devices, proceed to Step 12. Step 7 To edit a collection zone, in Figure 8-22, click the checkbox for the collection zone you want to edit and then click the Edit button. Step 8 A window as shown in Figure 8-23 appears. Follow the instructions in Step 5 and Step 6. Step 9 To delete a collection zone, in Figure 8-22, click one or more checkboxes for the collection zone(s) you want to delete. You can select all the collections zones by clicking the checkbox in the header row. Then click the Delete button. Step 10 A Confirm Delete window appears to give you a chance to click Cancel and not delete or to click OK and delete. Step 11 Figure 8-22 reappears and the collection zone is removed. You can repeat Step 9 and Step 10 to delete more collection zones, you can proceed to Step 3 to create a collection zone, you can proceed to Step 7 to edit a collection zone, or you can proceed to Step 12 to display and assign devices. Step 12 To display, add, or delete devices, in Figure 8-22, click a checkbox for the desired collection zone. Then click the Devices button. Step 13 A window appears as shown in Figure 8-24, "Collection Zone Devices." This window shows the current devices assigned to the selected collection zone. Figure 8-24 Collection Zone Devices Step 14 You can filter the list of devices shown by selecting from the Show Devices with drop-down menu, entering what you want to match in matching, and then clicking Find. To add a device, click Add; to delete devices, select the devices you want to delete from those shown and click Delete (this happens automatically with no chance to reconsider, but you can add it back in with another Add process); to accept what is listed, click OK; or to cancel, click Cancel. Step 15 If you click Add, you get a window with all the devices in the database. You can filter the list and from the listed choices you can select one or more devices to add to the selected collection zone. Then click Select. Step 16 Figure 8-24 reappears with the updated device information for the selected collection zone. Step 17 When Figure 8-24 has all the devices you want, click OK and Figure 8-22 reappears with the updated information. Licensing Navigate Administration > Control Center. To install license keys, do the following: Step 1 From Control Center, choose Licensing from the TOC in the left column, as shown in Figure 8-25, "Choose Control Center > Licensing." Figure 8-25 Choose Control Center > Licensing Step 2 From the Installed Licenses table, click the Install button, as shown in Figure 8-26, "Install Button." The Installed Licenses table explains the current statistics. It tells the Type of license keys that you have installed (Firewall, IPsec, L2VPN, L3VPN/MPLS, NAT, QOS, API-L2VPN, API-MPLS, or API-Security); the Size, which is valid for the ACTIVATION (licensed maximum global count of services) or the VPN (Maximum number of VPNs licensed); the Usage, which gives the number currently used for the rows, and the Date Updated, which reflects the refresh of the license usage (on an hourly basis, by default). Note Click Refresh to give the most current status. Figure 8-26 Install Button Step 3 In the resulting window, as shown in Figure 8-27, "Enter License Key," enter a License Key that you received on your Right to Use paperwork with your product. Figure 8-27 Enter License Key Step 4 Click Save. Your newly installed license appears in an updated version o f the Installed License table, as shown in Figure 8-26, "Install Button." Step 5 Repeat Step 2, Step 3, and Step 4 for each of the Right to Use documents shipped with your product. Note When you receive multiple Right to Use documents to upgrade either the ACTIVATION License, which activates and sets the maximum global count of the services, or VPN licenses, which activates and set the maximum number of VPNs, be sure to enter the licenses in the correct order. For example, if you are upgrading from 500 to 3000 global count of the services and there are two steps to get there, enter the license to upgrade from 500 to 1500 and then the license key to upgrade from 1500 to 3000. Active Users This section explains how to communicate with active users. Navigate Administration > Active Users and follow these steps: Step 1 After you navigate Administration > Active Users, a window that shows the currently logged users appears, as shown in Figure 8-28, "Active Users." Figure 8-28 Active Users Note At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Click the drop-down menu and you can select 5, 10, 20, 30, 40, or All. Note At the bottom of the window, you can keep the Auto Refresh button checked (default) to automatically refresh after n seconds, where n is the refresh rate set in DCPL, or you can unclick this button and not automatically refresh. Step 2 To filter and display only specific active user information, click the drop-down menu for Show active users with and choose either the default User ID or Host Name (column names); enter the beginning characters that you want to choose followed by * for matching; and click Find. Step 3 If you want to send a message to one or more users, click the checkbox next to each user to which you want to send a message or click the checkbox in the header row, to select all the users. Then click the Message button at the bottom of the widow. Otherwise, you can proceed to Step 9 if you want to Disconnect one or more users or to Step 10 to exit this path. Step 4 In the resulting window, shown in Figure 8-29, "Post Message," you can enter the Subject and text in the corresponding fields. Figure 8-29 Post Message Step 5 Click Send to send the message specified in Figure 8-29. Step 6 When a message is sent to you, a flashing i appears next to your User: specification, for example User: admin, as shown in Figure 8-30, "Flashing i Message Indicator." Figure 8-30 Flashing i Message Indicator Step 7 Click this flashing i and you receive your message, as shown in Figure 8-31, "Message Receipt." Figure 8-31 Message Receipt Step 8 From Figure 8-31, you can filter your selections and from the selected list, you can click a checkbox. Then in the bottom row of buttons, click any of the following: •View to view your message, with the categories of From, Subject, Date, and the message itself. Click Close to return to Figure 8-31. (Every user can view.) •Reply to reply to this message. Figure 8-29 appears. For Send To, you automatically get the IP address of where you are replying. Then enter a Subject (required) and your message text. Click Send to send this reply message and return to Figure 8-31. (Only those with SysAdmin or UserAdmin privileges can reply.) •Delete to delete the chosen messages (for Delete, you can choose multiple checkboxes or the checkbox in the header row to choose all the messages). You receive a Confirm Delete message so you don't delete messages without a chance to review this step. Click Delete to complete the deletion process. (Every user can delete.) Step 9 In Figure 8-28, if you have the privileges of SysAdmin or UserAdmin, you can disconnect one or more users. Click the checkbox next to each user you want to disconnect or click the checkbox in the header row, to select all the users. Then click the Disconnect button at the bottom of the window. Caution The current login sessions for the disconnected users are terminated and their work is lost. Step 10 To exit this list of all active users, choose another feature from the main product tabs. User Access Log This section shows a detailed report of every activity by every user. Navigate Administration > User Access Log and follow these steps: Step 1 After you navigate Administration > User Access Log, a window appears as shown in Figure 8-28, "Active Users." Figure 8-32 User Access Log Viewer with Simple Filter All the log information about user actions appears. Note At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Click the drop-down menu and you can select 5, 10, 20, 30, 40, or All. You can also click on the page of your choice and navigate to other pages of information, using the arrow buttons to navigate, or you can enter the page number and click GO. Step 2 The default Simple Filter radio button is selected. To filter using the Simple Filter, continue with Step 3. To filter using Advanced Filter, proceed to Step 5. Step 3 To filter the information with Simple Filter, keep the Simple Filter radio button selected and from Filter By, choose: Date, User Name, Origin Host, Action, Severity, or Activity (also column names). For Matches, enter the beginning characters of what you want to match followed by . Then click Find. The result is that only the log information matching the entered filter appears. Step 4* To exit this log report, choose another feature from the main product tabs. Step 5 To filter the information with Advanced Filter, click the Advanced Filter radio button. A window as shown in Figure 8-33, "User Access Log Viewer with Advanced Filter," appears. Figure 8-33 User Access Log Viewer with Advanced Filter All the log information about user actions appears. Note At the bottom of the window, you can change the number of rows shown on this window in Rows per page. Click the drop-down menu and you can select 5, 10, 20, 30, 40, or All. You can also click on the page of your choice and navigate to other pages of information, using the arrow buttons to navigate, or you can enter the page number and click GO. Step 6 Enter filter information you want to match in one or more of the following categories and then click Find. Note When you choose multiple filters, the log results that appear are only the ones that match all the specified filter information. •Date Enter the beginning characters of the date you want to view followed by a , in the format given in the Date* column. •User Name Enter the beginning characters of the specific User Name you want to view followed by a . •Host Name* Enter the beginning characters of the specific Host Name you want to view followed by a . •Action* Click the drop-down button and choose from: UNKNOWN; View; Create; Modify; Delete; Logon; Logoff; Session Timeout. If you decide not to use this filter, just keep . •Severity* Click the drop-down button and choose from: UNKNOWN; INFO; WARNING; ERROR. If you decide not to use this filter, just keep . •Activity* Click the drop-down button and choose from: UNKNOWN; SecurityActivity; or UserActivity. The result is that only the log information matching the entered filter appears. Step 7 To exit this log report, choose another feature from the main product tabs. Manage TIBCO Rendezvous The only reason you would ever use this functionality is if you change the TIBCO ports for TIBCO Rendezvous Agent (rva) or TIBCO Rendezvous Daemon (rvd) after installation. The changes being made here only affect Java WebStart applications, such as Inventory Manager and the topology tool. Navigate Administration > Manage TIBCO Rendezvous and follow these steps: Step 1 After you navigate Administration > Manage TIBCO Rendezvous, a window appears as shown in Figure 8-34, "TIBCO Rendezvous." Figure 8-34 TIBCO Rendezvous Step 2 From Figure 8-34, click connection, as described in Step 3; and click change state, as described in Step 4. These are choices in the left column of Figure 8-34. Step 3 In Figure 8-34, when you click connection, a window such as Figure 8-35, "Connection Configuration," appears. Figure 8-35 Connection Configuration If you need to change the rva port number from the existing value, change the Accept Client Connections on Listen Port: field to your new rva port number for ISC. If you need to change the rvd port number from the existing value, change the service field to your new rvd port number for ISC. Then click Submit. Then Figure 8-35 returns with the new value and a note that says "Configuration change will take effect after RVA is re-activated. To re-activate RVA set it into idle state and then back to active state." Step 4 In Figure 8-34, click change state, follow the instructions, and you complete this functionality. Step 5 From a terminal window, change to the installation directory of ISC, such as /opt/isc-3.0/bin Step 6 Source the ISC environment: •C Shell - use the command source ./vpnenv.csh •K Shell or Bash - use the command . ./vpnenv.sh Step 7 To start the script, at the command line type updateWebStartJars. Step 8 The next time you start a Java WebStart, such as Inventory Manager or the topology tool, these changes are in effect.
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