Table Of Contents
Release Notes for Cisco Hosted Collaboration Mediation, 1.1
April 15, 2011, OL-24027-01
This document describes the new features, resolved issues and known problems that are applicable to Cisco Hosted Collaboration Mediation (HCM) Release 1.1. These release notes accompany the User Guide for Cisco Hosted Collaboration Mediation 1.1, the Installation Guide for Cisco Hosted Collaboration Mediation 1.1, and the Programmer Guide for Cisco Hosted Collaboration Mediation Interface, 1.1.
Note You can access the Cisco Hosted Collaboration Mediation documents, including this release notes, at http://www.cisco.com/en/US/products/ps11243/tsd_products_support_series_home.html
This document contains the following sections:
HCM is intended for use in a Managed Service Provider's (MSP) Network Operations Center (NOC). It comprises the following two components:
HCM Dashboard provides a single pane view of assurance data in the hosted environment and displays various summaries and reports. HCM Dashboard acts as a bridge among customer-specific implementations of the following domain managers, in a virtualized environment:
•Cisco Unified Operations Manager (CUOM)
•Cisco Fabric Manager Server (FMS)
•Cisco Unified Computing System Manager (UCSM)
HCM Dashboard aggregates data from multiple instances of these domain managers, so that a user logging into HCM Dashboard, can view aggregated customer data in a single window. HCM Dashboard comprises a set of Administration portlets, Dashboard portlets, and a Diagnostics portlet.
The Dashboard portlets enable you to aggregate data from each virtualized instance of CUOM, vCenter, FMS, and UCSM.
The Administration portlets enable you to cross-launch to the web pages of the individual instances of CUOM, vCenter, FMS, and UCSM for customer-centric views.
The Diagnostics portlet enables you to initiate different tests to verify a given phone IP.
The portlets leverage the existing APIs and make API calls to retrieve information from domain managers. HCM Dashboard supports a VMWare-based deployment and can be installed and operated alongside other portal servers or applications.
HCM Mediation Layer
The HCM Mediation layer component uses the TM Forum Shared Information/Data Model (SID) as the foundation data model. HCM Mediation implements the SID as its common model to create and maintain the data interoperability layer in Hosted Communications Services (HCS). It provides SID-based normalized API to the underlying domain managers.
HCM 1.1 Mediation layer supports VOSS connectors.
New Features in HCM 1.1
The following new features are shipped with Cisco Hosted Collaboration Mediation 1.1.
The mediation layer supports Vision OSS (VOSS) Connector in release 1.1. VOSS is a domain manager in the Unified Communications (UC) space. It provides voice, mobility, presence and other services on the Cisco UC infrastructure.
The following other features are part of HCM 1.1:
•HCM 1.1 supports Red Hat Enterprise Linux Server version 5.3 on both the Dashboard Layer and the Mediation Layer.
•HCM 1.1 is shipped with installers for both Dashboard Layer and Mediation Layer.
•No data from the database is lost during an upgrade from HCM 1.0 to HCM 1.1.
Table 1 describes problems known to exist in this release.
Note To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs. (You will be prompted to log into Cisco.com).
Table 2 describes the issues that have been resolved in the HCM 1.1 release.
Table 3 lists the HCM documentation set.
We sometimes update the documentation after original publication. Therefore, you should review the documentation on Cisco.com for any updates. You must access the links in Table 3 for the most-current HCM 1.1 documentation.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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