Installation and Setup Guide for Resource Manager Essentials 4.0.5 on Windows (With LMS 2.6)
Chapter 2: Installing RME

Table Of Contents

Installing RME 4.0.5

Installation Overview

Prerequisites for Installing RME 4.0.5

RME 4.0.5 Installation

Installation Notes

Installation Modes

Verifying RME 4.0.5 Installation

Post Installation Checklist

RME 4.0.5 - Reinstallation

Uninstalling RME 4.0.5


Installing RME 4.0.5


This chapter describes installing Resource Manager Essentials 4.0.5 (RME 4.0.5). It outlines the process and sequence to install RME 4.0.5 on a Windows system.


Note You must install CS 3.0.3 and RME 4.0.3, before installing RME 4.0.5.


The installation process is explained in detail in the following sections:

Installation Overview

Prerequisites for Installing RME 4.0.5

Post Installation Checklist

RME 4.0.5 - Reinstallation

Uninstalling RME 4.0.5

Installation Overview

You can install RME 4.0.5 by following the sequence of activities mentioned in Table 2-1. It also contains references to information on troubleshooting the installation as well as post installation task.


Note You can install RME 4.0.5 only after installing RME 4.0.3.


Table 2-1 Installing RME Task Overview 

Task
Steps
References

1. Prepare to install RME.

Verify that the server requirements are met.

Chapter 1, "Server Requirements and Recommendations"

2. Install RME 4.0.5

Run the installation program.

If you are installing RME 4.0.5:

see "Prerequisites for Installing RME 4.0.5" section

If you are reinstalling RME 4.0.5:

see "RME 4.0.5 - Reinstallation" section

3. Troubleshoot the installation.

Analyze installation error messages.

Appendix A, "Troubleshooting the Installation"

4. Perform post
installation
tasks.

Configure the system and set up RME applications.

Chapter 4, "Preparing to Use RME Applications"


Prerequisites for Installing RME 4.0.5

You need to perform a series of procedures to install RME 4.0.5. Proceed with the installations, in the order listed below:


Step 1 Install CS 3.0.3

For a fresh installation, you must proceed by first installing CS 3.0.3 from the CS 3.0.3 CD-ROM.

To know more about installing CS 3.0.3 see Installation and Setup Guide for Common Services 3.0.3 (Includes Ciscoview) on Windows.

Step 2 Install RME 4.0.3

After installing CS 3.0.3, you must proceed with installing RME 4.0.3 from the RME 4.0.3 CD-ROM. CS 3.0.3 is a prerequisite for installing RME 4.0.3.

To know more about installing RME 4.0.3 see Installation and Setup Guide for Resource Manager Essentials 4.0.3 on Windows

Step 3 Install CS 3.0.5 and RME 4.0.5

After installing both CS 3.0.3 and RME 4.0.3, proceed with installing CS 3.0.5 and RME 4.0.5 from the LMS 2.6 Update CD-ROM.


RME 4.0.5 Installation

This section provides an overview of RME 4.0.5 installation. It consists of:

Installation Notes

Installation Modes

Installation Notes

Before you begin your installation, note the following:

You must have Common Services 3.0.3 and RME 4.0.3 installed on the same system on which you intend to install RME 4.0.5.

The installation program installs RME 4.0.5 in the same location as Common Services directory (By default, SystemDrive:\Program Files\CSCOpx). This location is referred to as NMSROOT in this document.

Where, SystemDrive is the Windows operating system installed directory.

Restart the system after installing CiscoWorks Common Services 3.0.3 and RME 4.0.3 before installing RME 4.0.5. The RME installation might fail if you do not restart your system.

Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.

Close all applications before running installation. Do not run any other programs while installation is in progress.

Ensure that Windows Management Instrumentation (WMI) services are not running. If they are running they may lock some CiscoWorks processes and may terminate the installation. If the WMI service is up and running, the following messageappears when installation starts:

The setup program has detected Windows Management Instrumentation (WMI) services running.

This will lock some cisco works processes and may abort installation abruptly.

To avoid this, installation will stop and start the WMI services.

Do you want to proceed?

Click Yes to proceed with this installation.

Click No to exit installation.

Either Click on Yes to proceed with the installation.

or

Click on No to exit from the installation.

This will also occur when you are uninstalling the application.

Ensure that the IIS services are disabled. If IIS services are enabled, the application cannot be installed.

If you are running virus scanner or mail client while installing RME, the installation might take longer to complete.

You can click Cancel at any time to end the installation. However, any changes to your system will not be undone.

For example, if any new files were installed or if there were any changes to the system files, you need to manually cleanup the installation directories. For more information, see Appendix A, "Frequently Asked Questions".


Note We recommend that you do not terminate the installation while it is running.


If you are running the installation from a remote CD drive or a remote hard drive, the installation time will vary based on your network connection.


Caution Do not change the system time after installing RME. Such changes may affect the working of some time-dependent features. For more information, see Appendix A, "Frequently Asked Questions".

Installation Modes

Before you proceed with installing RME 4.0.5, you must first install RME 4.0.3 using the Typical or Custom mode:

If you choose the Typical installation mode, the RME database password is randomly generated for you. You can view the password at the end of installation.

See Performing New Installation—Typical

If you choose the Custom installation mode, you will be prompted to enter the RME database password.

Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters.

This password is also used while restoring or troubleshooting the RME database.

See Performing New Installation—Custom

Performing New Installation—Typical

To install RME 4.0.5 using the Typical mode, you must first install RME 4.0.3 using the Typical mode, from the LMS 2.5.1 CD, and then proceed with installing RME 4.0.5 from the LMS 2.6 Update CD-ROM. To proceed with the installation:


Step 1 Log in as the local administrator on the system on which you installed Common Services.

Step 2 Insert the RME 4.0.3 CD-ROM into a CD-ROM drive.

The Installer window appears.

If the Installer window does not appear:

a. Select Start > Run.

The Run dialog box opens.

b. In the Open field, enter drive:\autorun.exe

where drive is the CD-ROM drive letter.

Step 3 Click Install.

The Welcome window appears.

Step 4 Click Next to continue.

The Software License Agreement window appears.

Step 5 Click Yes to accept the license agreement and proceed with the installation.

The Licensing Information dialog box appears.

Step 6 Do either of the following:

If you have a license file for CiscoWorks, select the Licence File Location radio button, and browse to the file location.

If you do not have a license, enter the serial number and the Product Identification Number (PIN) from the product package.

For an evaluation copy of Resource Manager Essentials 4.0.3, licensing details are not required. Select the Evaluation only radio button to get an evaluation copy of RME 4.0.3.


Note A message appears at the end of the installation prompting you to obtain a valid license key from Cisco.com within 90 days.


Step 7 Click Next to continue.

The Setup Type dialog box appears displaying two installation modes, Typical installation and Custom installation.

Step 8 Select Typical from the Setup dialog box and click Next.

The following message appears only if you have configured Common Services in ACS mode (Common Services > Server > Security > AAA Mode Setup):

The application that you are installing requires new tasks to be

registered with ACS. If you have already registered this application

with ACS from another server, you do not need to register it again.

However if you re-register the application, you will lose any custom

roles that you had created earlier for this application in ACS.

Step 9 Enter either:

Y to register RME 4.0.3 with the ACS server.

or

N not to register RME 4.0.3 with the ACS server.

After the installation, you can register RME 4.0.3 with ACS server, using the script, AcsRegCli.pl:

NMSROOT\bin\perl NMSROOT\bin\AcsRegCli.pl -register rme

For example:

C:\Program Files\CSCOpx\bin\perl C:\Program Files\CSCOpx\bin\AcsRegCli.pl -register rme

If you click Cancel, RME 4.0.3 installation is terminated.

The installation program checks dependencies and system requirements.

The System Requirements window appears.

Step 10 Click Next.

The Daemons Restart Option window appears.

Step 11 Enter either

No to install another LMS application after installing RME.

Yes to install another LMS application after installing RME.

Step 12 Click either Yes to restart CiscoWorks daemons or No not to restart CiscoWorks daemons.

The Summary window appears.

Step 13 Click Show Details, to view all settings including those selected automatically.

A Security Alert dialog box appears.

Step 14 Click Yes to view details.

The Summary Details view displays the randomly generated Essentials database password in clear text. The Summary window displays installation details.


Note Memorize your password displayed on the console. We recommend you do not write it down.


Step 15 Click Next.

The Setup screen appears, displaying installation progress while files are copied and applications are configured.

The following message appears:

To ensure that you retain the latest device support, please install the latest Device Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see Appendix A, "Frequently Asked Questions".

Step 16 Click OK.

The following message appears:

If you are migrating from RME 3.x versions, you must install or upgrade all the required applications in LAN Management Solution (LMS), and then run the migration scripts to restore the data.

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation, page -iv.

Step 17 Click OK.

The Setup Complete dialog box appears.

If you have chosen not to restart the CiscoWorks daemons in Step 12, this dialog box lists the CiscoWorks daemons and also provides the command to restart these daemons.

Step 18 Click Finish.

You have completed the RME 4.0.3 typical installation.

You are prompted to restart the system.

Step 19 Click OK to restart the system.

You have installed RME 4.0.3. Now you must install RME 4.0.5 to complete the RME installation.

Step 20 Log in as the local administrator on the system on which you installed Common Services.

Step 21 Insert the LMS 2.6 Update CD-ROM into a CD-ROM drive.

The Installer window appears.

If the Installer window does not appear:

a. Select Start > Run.

The Run dialog box opens.

b. In the Open field, enter drive:\autorun.exe

where drive is the CD-ROM drive letter.

Step 22 Click Install.

The Welcome window appears.

Step 23 Click Next to continue.

The Software License Agreement window appears.

Step 24 Click Yes to accept the license agreement and proceed with the installation.


Note A message appears at the end of the installation prompting you to obtain a valid license key from Cisco.com within 90 days.


Step 25 Click Next to continue.

The Install Updates screen appears displaying the new updates that needs to be installed as well as the updates that are already installed.

Step 26 Select either:

The Install New Updates radio button to install only the new updates.

The Uninstall/Re-install All Updates radio button to uninstall or reinstall all the updates.

Step 27 Click either Next to proceed with the installation or Cancel to exit from the installation.

A Warning message appears:

Essentials products can be tuned to use system resources effectively to improve performance. Would you like to apply the new product profiles?

Step 28 Click either OK to accept the profile or Cancel if you do not want to apply the new product profile.

The System Requirements screen appears:

Step 29 Click Next.

The Summary window appears with the installation details.

Step 30 Click Next.

The Setup screen appears, displaying installation progress while files are copied and applications are configured.

The following message appears:

To ensure that you retain the latest device support, please install the latest Device Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see Appendix A, "Frequently Asked Questions".

Step 31 Click OK.

The following message appears:

If you plan to install any of the LMS 2.5.1 applications, you must reinstall CiscoWorks LMS 2.6 Update after installing these applications.

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation, page -iv.

Step 32 Click OK.

The Setup Complete dialog box appears.

Step 33 Click Finish.

You have completed the RME 4.0.5 installation.


If you had any errors during installation, check the installation log in the root directory on the drive where the operating system is installed. Each installation creates a new log file.

For example, the Common Services installation creates SystemDrive:\CiscoWorks_setupxxx.log, where xxx is the log file for the last CiscoWorks application installed. If you request for assistance, the Technical Assistance Center (TAC) might ask you to send them the installation log.

For other troubleshooting information, see Appendix A, "Troubleshooting the Installation".

To verify the RME 4.0.5 installation, see "Verifying RME 4.0.5 Installation" section

Performing New Installation—Custom

To install RME using the Custom mode, you must first install RME 4.0.3 using the custom mode, from the LMS 2.5.1 CD, and then proceed with installing RME 4.0.5 from the LMS 2.6 Update CD-ROM:


Step 1 Log in as the local administrator on the system on which you installed Common Services.

Step 2 Insert the RME 4.0.3 CD-ROM into a CD-ROM drive.

The Installer window appears.

If the Installer window does not appear:

a. Select Start > Run.

The Run dialog box opens.

b. In the Open field, enter drive:\autorun.exe

where drive is the CD-ROM drive letter.

Step 3 Click Install.

The Welcome window appears.

Step 4 Click Next to continue.

The Software License Agreement window appears.

Step 5 Click Accept to accept the license agreement and proceed with the installation.

The Licensing Information dialog box appears.

Step 6 Do either of the following:

If you have a license file for CiscoWorks, select the Licence File Location radio button, and browse to the file location.

If you do not have a license, enter the serial number and the Product Identification Number (PIN) from the product package.

For an evaluation copy of Resource Manager Essentials 4.0.3, licensing details are not required. Select the Evaluation only radio button to get an evaluation copy of RME 4.0.3.


Note A message appears at the end of the installation prompting you to obtain a valid license key from Cisco.com within 90 days.


Step 7 Click Next to continue.

The Setup Type dialog box appears displaying two installation modes, Typical installation and Custom installation.

Step 8 Select Custom from the Setup dialog box and click Next.

The following message appears only if you have configured Common Services in ACS mode (Common Services > Server > Security > AAA Mode Setup):

The application that you are installing requires new tasks to be

registered with ACS. If you have already registered this application

with ACS from another server, you do not need to register it again.

However if you re-register the application, you will lose any custom

roles that you had created earlier for this application in ACS.

Step 9 Enter either:

Y to register RME 4.0.3 with the ACS server.

or

N not to register RME 4.0.3 with the ACS server.

After the installation, you can register RME 4.0.3 with ACS server, using the script, AcsRegCli.pl:

NMSROOT\bin\perl NMSROOT\bin\AcsRegCli.pl -register rme

For example:

C:\Program Files\CSCOpx\bin\perl C:\Program Files\CSCOpx\bin\AcsRegCli.pl -register rme

If you click Cancel, RME 4.0.3 installation is aborted.

The Change Essentials Database Password window appears.

Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters:

Step 10 Do either of the following:

To create a new password:

Enter a password of minimum five characters in the Password field.

Re-enter the password in the Confirm Password field.

To let RME generate a random password for you, leave the Password field and the Confirm Password field blank.


Note If you enter a password with less than five characters, RME automatically generates a random password.


You can view your password in clear text in the Security dialog box (Step 15).

Step 11 Click Next.

The installation program checks dependencies and system requirements.

The System Requirements window appears.

Step 12 Click Next.

The Daemons Restart Option window appears.

Step 13 Enter either

No to install another LMS application after installing RME.

Yes to not to install another LMS application after installing RME.

Step 14 Click either Yes to restart CiscoWorks daemons or No not to restart CiscoWorks daemons.

The Summary window appears.

Step 15 Click Show Details to view all settings including those selected automatically.

A Security Alert dialog appears.

Step 16 Click Yes to view details.

The Summary Details view displays the password in clear text. The Summary window displays installation details.

Step 17 Click Next.

The Setup screen appears, displaying installation progress while files are copied and applications are configured.

The following message appears:

To ensure that you retain the latest device support, please install the latest Device Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see Appendix A, "Troubleshooting the Installation".

Step 18 Click OK.

The following message appears:

If you are migrating from RME 3.x versions, you must install or upgrade all the required applications in LAN Management Solution (LMS), and then run the migration scripts to restore the data.

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation, page -iv.

Step 19 Click OK.

The Setup Complete dialog box appears.

If you have chosen not to restart the CiscoWorks daemons in Step 14, this dialog box lists the CiscoWorks daemons and also provides the command to restart these daemons.

Step 20 Click Finish.

You are prompted to restart the system.

Step 21 Click OK to restart the system.

You have installed RME 4.0.3. Now you must install RME 4.0.5 to complete the RME installation.

Step 22 Log in as the local administrator on the system on which you installed Common Services.

Step 23 Insert the LMS 2.6 Update CD-ROM into a CD-ROM drive.

The Installer window appears.

If the Installer window does not appear:

a. Select Start > Run.

The Run dialog box opens.

b. In the Open field, enter drive:\autorun.exe

where drive is the CD-ROM drive letter.

Step 24 Click Install.

The Welcome window appears.

Step 25 Click Next to continue.

The Software License Agreement window appears.

Step 26 Click Yes to accept the license agreement and proceed with the installation.


Note A message appears at the end of the installation prompting you to obtain a valid license key from Cisco.com within 90 days.


Step 27 Click Next to continue.

The Install Updates screen appears displaying the new updates that needs to be installed as well as the updates that are already installed.

Step 28 Select either:

The Install New Updates radio button to install only the new updates.

The Uninstall/Re-install All Updates radio button to uninstall or reinstall all the updates.

Step 29 Click either Next to proceed with the installation or Cancel to exit from the installation.

The System Requirements screen appears:

Step 30 Click Next.

The following messages appear:

Checking if product is tunable

The profile matching the system configuration is:perftune_Windows.xml

Do you want to tune RME to better utilize the available system resources, and improve performance?

Select Yes, to tune the performance parameters of RME towards the end of installation.

Select No, to continue running RME using the existing default performance parameters.If you select No, you can tune the parameters later by running the rmeptt CLI utility.

See the "Performance Tuning Tool" section of RME User Guide for details.

You are allowed to tune RME only if the profile matches the system configurations such as Dual CPU and 4 GB RAM. If the system on which RME is installed, does not meet the minimum configuration requirement of Dual CPU and 4 GB RAM, then the Performance Tuning Tool related messages are not displayed

Step 31 Click either Yes to tune the parameters towards the end of installation or No to continue running RME using the existing default performance parameters.

Step 32 Click Next.

The Summary window appears with the installation details.

Step 33 Click Next.

The Setup screen appears, displaying installation progress while files are copied and applications are configured.

The following message appears:

To ensure that you retain the latest device support, please install the latest Device Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see Appendix A, "Frequently Asked Questions".

Step 34 Click OK.

The following message appears:

If you plan to install any of the LMS 2.5.1 applications, you must reinstall CiscoWorks LMS 2.6 Update after installing these applications.

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation, page -iv.

Step 35 Click OK.

The Setup Complete dialog box appears.

Step 36 Click Finish.

You have completed the RME 4.0.5 installation.


If you had any errors during installation, check the installation log in the root directory on the drive where the operating system is installed. Each installation creates a new log file.

For example, the Common Services installation creates SystemDrive:\CiscoWorks_setupxxx.log, where xxx is the log file for the last CiscoWorks application installed. If you request for assistance, the Technical Assistance Center (TAC) might ask you to send them the installation log.

For other troubleshooting information, see Appendix A, "Troubleshooting the Installation".

To verify the RME 4.0.5 installation, see "Verifying RME 4.0.5 Installation" section

Verifying RME 4.0.5 Installation

To verify RME 4.0.5 installation:


Step 1 Access the CiscoWorks Homepage.

Step 2 Select Common Services > Homepage > Application Registration.

The Application Registration Status dialog box appears.

Step 3 Check the Registered Applications table.

Resource Manager Essentials should be listed.


You can also verify the RME installation by entering the command pdshow from NMSROOT/bin. Where NMSROOT is the CiscoWorks installed directory.

The following processes must be displayed.

RMEDbEngine

RMEDbMonitor

SyslogCollector

RMECSTMServer

ICServer

ConfigMgmtServer

EssentialsDM

NCTemplateMgr

NetShowMgr

RMEOGSServer

RmeOrb

CTMJrmServer

ChangeAudit

SyslogAnalyzer

For information on these processes see the User Guide for Resource Manager Essentials 4.0.5 on Cisco.com:

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.html

Post Installation Checklist

Table 2-2 lists the common post-installation that are required to be configured after installing RME 4.0.5. For details, see Chapter 4, "Preparing to Use RME Applications".

 

Table 2-2 Post Installation Checklist 

Task
How to get there...

Verifying System Settings

RME > Administration > System Preferences

Or

Common Services > Server > Admin > System Preferences

Job Approval

Creating approver list

RME > Administration > Approval > Create/Edit

Enabling job approval

RME > Administration > Approval > Approval Policies

Device Management/ Inventory

Add Devices

Common Services > Device and Credentials > Device Management

and

RME > Devices > Device Management > RME Devices

Checking Add / Import Summary

RME > Devices > Device Management.

Checking device credentials

RME >Devices > Device Management> Device Credential Verification > Select Devices > View Credential Verification Report

Changing device credentials

RME >Devices > Device Management > Device Credential Verification > Select Devices > Edit Device Credentials

Deleting unwanted devices

RME > Devices > RME Devices > Select Devices > Delete

Scheduling collection

RME >Devices > Inventory > Inventory Jobs > Create

Manually updating inventory

RME >Devices > Inventory > Inventory Jobs > Create> Choose Immediate Job

Configuration Management

Performing general setup tasks

RME > Admin > Config Mgmt

Config Editor Administration

RME > Admin > Config Mgmt > Config Editor

Or

RME > Admin > Config Mgmt > Config Job Policies > ConfigEditor

NetConfig Administration

RME > Admin > Config Mgmt > Config Job Policies > NetConfig

Network Show Commands

Creating Command Sets

RME > Tools > NetShow > Command Sets

Assigning Users to Command Sets

RME > Tools > NetShow > Assigning Command Sets

Defining Network show Batch Commands

RME > Tools > NetShow > NetShow Jobs.

Associating Devices and Command Sets can be done in the Job flow.

Software Management

Defining Software Management Preferences

RME > Administration > Software Management > View/Edit Preferences

Importing Baseline of Software Images

RME > Software Management > Software Repository

Scheduling Synchronization Job

RME > Software Management > Software Repository > Software Repository Synchronization

Change Audit

Defining Exception Periods

RME > Tools > Change Audit > Exception Periods

Forwarding Traps

RME > Tools > Change Audit > Automated Actions

Syslog Analyzer

Verifying Storage Options

RME > Admin > Syslog > Set Backup Policy

Defining Message Filters

RME > Tools > Syslog > Message Filter

Defining Automated Actions

RME > Tools > Syslog > Automated Action

Creating Custom Syslog Reports

RME > Reports > Custom Templates


RME 4.0.5 - Reinstallation

This section explains how to reinstall RME 4.0.5.


Note The installation program is able to detect whether you have already installed  RME 4.0.5. Your existing database is not affected by the reinstallation; however, you should back up the database before installing to prevent any possible loss of data. Your CiscoWorks Server configuration is also preserved.


You can reinstall RME 4.0.5 by following the corresponding installation flows and:

Selecting the Uninstall/Re-install All Updates option in Step 26 in"Performing New Installation—Typical" section

Or

Selecting the Uninstall/Re-install All Updates option in Step 28 in "Performing New Installation—Custom" section

If you had any errors during installation, check the installation log in the root directory on the drive where the operating system is installed. Each installation creates a new log file.

For example, the Common Services installation creates SystemDrive:\Ciscoworks_setupxx.log, where xx is the log file for the last CiscoWorks application installed. If you request for assistance, the Technical Assistance Center (TAC) might ask you to send them the installation log.

For other troubleshooting information, see Appendix A, "Troubleshooting the Installation".

Uninstalling RME 4.0.5

The uninstallation program removes files and settings. Uninstallation allows you to remove RME 4.0.5 alone or remove Common Services as well. To remove Common Services, you must first remove RME.

Before removing the RME, you must remove any applications that depend on the product. That is, the applications for which installing RME is a prerequisite.


Caution You must use the uninstall program to remove the product. If you try to remove RME or its components manually, CiscoWorks may stop functioning. Uninstalling the product removes the database as well.


Step 1 Select Start > Programs > CiscoWorks > Uninstall CiscoWorks.

The Uninstallation dialog box appears, displaying all of the installed components.


Note You cannot uninstall Common Services without uninstalling RME. If you uninstall RME, the entire RME application is uninstalled.


Step 2 Deselect the components you want to keep or click Select All.

Step 3 Click Next to begin uninstalling the selected components.

A dialog box listing the components selected for uninstallation appears.

Step 4 Click Next.

Messages showing the progress of the uninstallation appear.

The following message appears:

Uninstallation is complete. Click Ok to finish.

Step 5 Click OK.


To install RME once again, follow the instructions in the "Prerequisites for Installing RME 4.0.5" section.