Table Of Contents
Installing RME 4.0.5
Installation Overview
Prerequisites for Installing RME 4.0.5
Overview of RME 4.0.5 Installation
Installation Notes
Installation Modes
Verifying RME 4.0.5 Installation
Post Installation Checklist
RME 4.0.5 - Reinstallation
Uninstalling RME 4.0.5
Installing RME 4.0.5
This chapter describes installing Resource Manager Essentials 4.0.5 (RME 4.0.5). It outlines the process and sequence to install RME 4.0.5 on a Solaris system.
Note
You must install CS 3.0.3 and RME 4.0.3, before installing RME 4.0.5.
The installation process is explained in detail in the following sections:
•
Installation Overview
•
Prerequisites for Installing RME 4.0.5
•
Post Installation Checklist
•
RME 4.0.5 - Reinstallation
•
Uninstalling RME 4.0.5
Installation Overview
You can install RME 4.0.5 by following the sequence of activities mentioned in Table 2-1. It also contains references to information on troubleshooting the installation as well as post installation task.
Note
You can install RME 4.0.5 only after installing RME 4.0.3.
Prerequisites for Installing RME 4.0.5
You need to perform a series of procedures to install RME 4.0.5. Proceed with the installations, in the order listed below:
Step 1
Install CS 3.0.3
For a fresh installation, you must proceed by first installing CS 3.0.3 from the CS 3.0.3 CD-ROM.
To know more about installing CS 3.0.3 see Installation and Setup Guide for Common Services 3.0.3 (Includes Ciscoview) on Solaris.
Step 2
Install RME 4.0.3
After installing CS 3.0.3, you must proceed with installing RME 4.0.3 from the RME 4.0.3 CD-ROM. CS 3.0.3 is a prerequisite for installing RME 4.0.3.
To know more about installing RME 4.0.3 see Installation and Setup Guide for Resource Manager Essentials 4.0.3 on Solaris.
Step 3
Install CS 3.0.5 and RME 4.0.5
After installing both CS 3.0.3 and RME 4.0.3, proceed with installing CS 3.0.5 and RME 4.0.5 from the LMS 2.6 Update CD-ROM.
Overview of RME 4.0.5 Installation
This section provides an overview of RME 4.0.5 installation. It consists of:
•
Installation Notes
•
Installation Modes
Installation Notes
Before you begin your installation, note the following:
•
Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.
•
You must have Common Services 3.0.3 and RME 4.0.3 installed on the same system as you intend to install RME 4.0.5.
•
You can press Ctrl-C at any time to end the installation. However, any changes to your system will not be undone.
For example, if any new files were installed or if there were any changes to the system files, you need to manually cleanup the installation directories. For more information, see Appendix A, "Frequently Asked Questions".
Note
We recommend that you do not terminate the installation while it is running.
•
The installation program installs RME 4.0.5 in the same location as Common Services (/opt/CSCOpx by default) and starts CiscoWorks. This location is called NMSROOT in this document.
If you are running the installation from a remote CD drive or a remote hard drive, the installation time will vary based on your network connection.
Installation Modes
Before you proceed with installing RME 4.0.5, you must first install RME 4.0.3 using the Typical or Custom mode:
•
If you choose the Typical installation mode, the RME database password is randomly generated for you. You can view the password at the end of installation.
See Performing New Installation—Typical
•
If you choose the Custom installation mode, you are prompted to enter the RME database password.
Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters.
This password is also used while restoring or troubleshooting the RME database.
See Performing New Installation—Custom
Performing New Installation—Typical
To install RME 4.0.5 using the Typical mode, you must first install RME 4.0.3 using the Typical mode, from the LMS 2.5.1 CD, and then proceed with installing RME 4.0.5 from the LMS 2.6 Update CD-ROM. To proceed with the installation:
Step 1
Mount the RME 4.0.3 CD-ROM, as root. You can either:
•
Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)
or
•
Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)
You must run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.
See Appendix B, "Mounting and Unmounting the CD-ROM"for detailed mounting instructions.
Step 2
Start the installation program.
•
For a local installation, enter:
# cd /cdrom/cdrom0/
# cd RME
# ./setup.sh
•
For a remote installation, enter:
# cd remotedir
# cd RME
# ./setup.sh
where remotedir is the remote location where the CD-ROM is mounted.
The installation prompts you to press Return to display the License Agreement.
Step 3
Press Return.
The License Agreement page appears.
Step 4
Press Return to scroll forward one page, or q to quit the License Agreement page.
A message appears:
You must accept this License Agreement to proceed with the installation.
If you enter N/n, the installation will exit.
Do you accept all the terms of the License Agreement? (y/n) [n]
Step 5
Press Y to accept the agreement, or N to quit installation.
A message appears:
To ensure full use of the product features, please select one of the following:
(L) If you have a license file for this product,
you will then be prompted for the license file location.
(S) If you know only the serial number and PIN,
but have not obtained the license file.
(E) To evaluate the product only.
You can provide licensing information later if you want to fully enable the product.
Step 6
Enter one of these:
•
L for License File
•
S for Serial number and PIN
•
E for Evaluation
•
Q to quit
For more information on Licensing, see Chapter 5, "Licensing".
The installation program checks for required patches and other dependencies and displays:
1) "Typical installation is recommended for all computers."
2) "Custom installation can be selected if you want to customize the setup options."
Select one of the installation modes using its number or (q) to quit [q]:
Step 7
Enter 1 (for Typical) and press Return.
The following message appears only if you have configured Common Services in ACS mode (Common Services > Server > Security > AAA Mode Setup):
CiscoWorks Server is in ACS mode
The application that you are installing requires new tasks to be
registered with ACS. If you have already registered this application
with ACS from another server, you do not need to register it again.
However if you re-register the application, you will lose any custom
roles that you had created earlier for this application in ACS.
Enter (Y)es to Register, (N)o to continue without registering, (Q)uit : [N]
Step 8
Enter either:
•
Y to register RME 4.0.3 with the ACS server.
or
•
N not to register RME 4.0.3 with the ACS server.
After the installation, you can register RME 4.0.3 with ACS server, using the script,
AcsRegCli.pl:/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/AcsRegCli.pl -register rme
If you enter Q, RME 4.0.3 installation is terminated.
The installation program checks dependencies and system requirements: For details, see Chapter 1, "Server Requirements and Recommendations".
•
If your system does not meet the requirements a warning appears:
System memory is less than the minimum requirement, which may affect performance.
•
If the partition does not have enough space, an error message appears:
There is not enough space in partition drive name.
Select another partition, or free some space on partition drive name.
•
If the minimum recommended requirements are met, the following message appears:
If no other CiscoWorks application installations are pending,
you can choose to start CiscoWorks Daemons.
Do you want to restart CiscoWorks Daemons at the end of this installation? (y/n) [n]:
–
If you are planning to install another LMS application after installing RME, enter N.
–
If you are planning not to install another LMS application after installing RME, enter Y.
Step 9
Enter Y to restart CiscoWorks daemons or N to not to restart CiscoWorks daemons.
The following message appears.
Please remember that passwords are security sensitive data and hence make sure they are kept secure.
Do you want to see the passwords that were entered/randomly generated? (y/n) [y]
•
If you enter Y, the password appears in clear text on the console.
Note
Memorize your password displayed on the console. We recommend you do not write it down.
•
If you enter N, the password does not appear.
The following message appears:
Exiting installation beyond this point might result in system instability.
Do you want to continue the installation? (y/n) [y]:
Step 10
Enter Y.
The following message appears:
You have chosen not to start CiscoWorks Daemons.
If you want to start Daemons manually, run "/etc/init.d/dmgtd start" in the commandline
The above message appears only if you have chosen not to start the CiscoWorks Daemons in Step 9.
The following messages appear at the end of the installation.
If you are migrating from RME 3.x versions, you must install or upgrade all the required applications in LAN Management Solution (LMS), and then run the migration scripts to restore the data.
To ensure that you retain the latest device support, please install the latest Device Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme
Please refer to the Installation and Setup Guide for details.
For more information about Service Packs, see Appendix A, "Frequently Asked Questions".
For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation, page -xvi.
The installation completes without displaying any more prompts and the system prompt appears.
Step 11
Unmount and eject the CD-ROM. For details, see Appendix B, "Mounting and Unmounting the CD-ROM".
You have completed the RME 4.0.3 typical installation.
You are prompted to restart the system.
Step 12
Click OK to restart the system.
You have completed installing RME 4.0.3. Now you must install RME 4.0.5 to complete the RME installation.
Step 13
Mount the LMS 2.6 Update CD-ROM, as root. You can either:
•
Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)
or
•
Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)
You must run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.
See Appendix B, "Mounting and Unmounting the CD-ROM," for detailed mounting instructions.
Step 14
Start the installation program.
•
For a local installation, enter:
# ./setup.sh
where cdname is the name of the CD-ROM.
•
For a remote installation, enter:
# cd remotedir
# ./setup.sh
where remotedir is the remote location where the CD-ROM is mounted.
The installation prompts you to press Return to display the License Agreement.
Step 15
Press Return.
The License Agreement page appears.
Step 16
Press Return to scroll forward one page, or Q to quit the License Agreement page.
A message appears:
You must accept this License Agreement to proceed with the installation.
If you enter N/n, the installation will exit.
Do you accept all the terms of the License Agreement? (y/n) [n]
Step 17
Press Y to accept the agreement, or N to quit installation.
The following message appears:
New Updates to be installed:
CiscoWorks Common Services 3.0.5 update
Resource manager Essentials 4.0.5 update
Enter (Y)es to Install new updates only, (N)o to Install/reinstall all updates.
Step 18
Enter either:
•
Y to install only the new updates.
or
•
N to install or reinstall all updates.
If you have selected Y in Step 18, the following message appears:
Do you want to continue the installation:? (y/n) [y] :y
Step 19
Enter either:
•
Y to continue the installation.
or
•
N to terminate the installation.
If you have entered Y in Step 19, the following message appears:
Essentials products can be tuned to use system resources effectively to improve performance. Would you like to apply the new product profiles?
Step 20
Enter either:
•
Y to accept the new product profile.
or
•
N not to apply the new product profile.
The installation program checks dependencies and system requirements: For details, see Chapter 1, "Server Requirements and Recommendations".
•
If your system does not meet the requirements a warning appears:
System memory is less than the minimum requirement, which may affect performance.
•
If the partition does not have enough space, an error message appears:
There is not enough space in partition drive name.
Select another partition, or free some space on partition drive name.
The following messages appear at the end of the installation.
If you are migrating from RME 3.x versions, you must install or upgrade all the required applications in LAN Management Solution (LMS), and then run the migration scripts to restore the data.
To ensure that you retain the latest device support, please install the latest Device Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme
Please refer to the Installation and Setup Guide for details.
For more information about Service Packs, see Appendix A, "Frequently Asked Questions".
For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.6 on Cisco.com. See Related Documentation, page -xvi.
The RME 4.0.5 installation completes without displaying any more prompts and the system prompt appears.
Step 21
Unmount and eject the CD-ROM. For details, see Appendix B, "Mounting and Unmounting the CD-ROM".
If the system returned any errors, check the installation log file /var/tmp/ciscoinstall.log. For other troubleshooting information, see Appendix A, "Troubleshooting the Installation".
To verify the RME 4.0..5 installation, see "Verifying RME 4.0.5 Installation" section.
Performing New Installation—Custom
To install RME using the Custom mode, you must first install RME 4.0.3 using the Custom mode, from the LMS 2.5.1 CD, and then proceed with installing RME 4.0.5 from the LMS 2.6 Update CD-ROM:
Step 1
Mount the RME 4.0.3 CD-ROM as root. You can either:
•
Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)
or
•
Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)
You must run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.
See Appendix B, "Mounting and Unmounting the CD-ROM" for detailed mounting instructions.
Step 2
Start the installation program.
•
For a local installation, enter:
# cd /cdrom/cdrom0/
# cd RME
# ./setup.sh
•
For a remote installation, enter:
# cd remotedir
where remotedir is the remote location where the CD-ROM is mounted.
The installation prompts you to press Return to display the License Agreement.
Step 3
Press Return.
The License Agreement page appears.
Step 4
Press Return to scroll forward one page, or Q to quit the License Agreement page.
A message appears:
You must accept this License Agreement to proceed with the installation.
If you enter N/n, the installation will exit.
Do you accept all the terms of the License Agreement? (y/n) [n]
Step 5
Press Y to accept the agreement, or N to quit installation.
A message appears:
To ensure full use of the product features, please select one of the following:
(L) If you have a license file for this product,
you will then be prompted for the license file location.
(S) If you know only the serial number and PIN,
but have not obtained the license file.
(E) To evaluate the product only.
You can provide licensing information later if you want to fully enable the product.
Step 6
Enter one of these:
•
L for License File
•
S for Serial number and PIN
•
E for Evaluation
•
Q to quit
For more information on Licensing, see Chapter 5, "Licensing".
The installation program checks for required patches and other dependencies and displays:
1) "Typical installation is recommended for all computers."
2) "Custom installation can be selected if you want to customize the setup options."
Select one of the installation modes using its number or (q) to quit [q]:
Step 7
Enter 2 (for Custom) and press Return.
The following message appears only if you have configured Common Services in ACS mode (Common Services > Server > Security > AAA Mode Setup):
CiscoWorks Server is in ACS mode
The application that you are installing requires new tasks to be
registered with ACS. If you have already registered this application
with ACS from another server, you do not need to register it again.
However if you re-register the application, you will lose any custom
roles that you had created earlier for this application in ACS.
Enter (Y)es to Register, (N)o to continue without registering, (Q)uit : [N]
Step 8
Enter either:
•
Y to register RME 4.0.3 with the ACS server.
or
•
N not to register RME 4.0.3 with the ACS server.
After the installation, you can register RME 4.0.3 with ACS server, using the script:
AcsRegCli.pl /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/AcsRegCli.pl -register rme
If you enter Q, RME 4.0.3 installation is terminated.
The installation program checks dependencies and system requirements: (For details, see Chapter 1, "Server Requirements and Recommendations")
•
If your system does not meet the requirements a warning appears:
System memory is less than the minimum requirement, which may affect performance.
•
If the partition does not have enough space, an error message appears:
There is not enough space in partition drive name.
Select another partition, or free some space on partition drive name.
•
If the minimum recommended requirements are met, you are prompted to enter the RME database password:
Enter RME database password:
Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters.
Step 9
Enter a new password.
A message appears:
Confirm Password
Step 10
Enter the password again to confirm.
The following message appears:
If no other CiscoWorks application installations are pending,
you can choose to start CiscoWorks Daemons.
Do you want to restart CiscoWorks Daemons at the end of this installation? (y/n) [n]:
•
If you plan to install another LMS application after installing RME, enter N.
•
If you plan not to install another LMS application after installing RME, enterY.
Step 11
Enter Y to restart CiscoWorks daemons or N not to restart CiscoWorks daemons.
The following message appears.
Exiting installation beyond this point might result in system instability.
Do you want to continue the installation? (y/n) [y]:
Step 12
Enter Y.
The following message appears:
You have chosen not to start CiscoWorks Daemons.
If you want to start Daemons manually, run "/etc/init.d/dmgtd start" in the commandline
The above message appears only if you have chosen not to start the CiscoWorks Daemons in Step 11.
The following messages appear:
If you are migrating from RME 3.x versions, you must install or upgrade all the
required applications in LAN Management Solution (LMS), and then run the migration
scripts to restore the data.
To ensure that you retain the latest device support, please install the latest Device
Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme
Please refer to the Installation and Setup Guide for details.
For more information about Service Packs, see Appendix A, "Frequently Asked Questions".
If you are migrating from RME 3.x versions, you must install or upgrade all the required applications in LAN Management Solution (LMS), and then run the migration scripts to restore the data.
For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation, page -xvi.
The RME 4.0.3 installation completes without displaying any more prompts and the system prompt appears.
Step 13
Unmount and eject the RME 4.0.3 CD-ROM. For details, see Appendix B, "Mounting and Unmounting the CD-ROM".
After installing RME 4.0.3, you must install RME 4.0.5 to complete the RME installation.
Step 14
Mount the LMS 2.6 Update CD-ROM as root. You can either:
•
Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)
or
•
Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)
Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.
See Appendix B, "Mounting and Unmounting the CD-ROM," for detailed mounting instructions.
Step 15
Start the installation program.
•
For a local installation, enter:
# ./setup.sh
where cdname is the name of the CD-ROM
•
For a remote installation, enter:
# cd remotedir
# ./setup.sh
where remotedir is the remote location where the CD-ROM is mounted.
The installation prompts you to press Return to display the License Agreement.
Step 16
Press Return.
The License Agreement page appears.
Step 17
Press Return to scroll forward one page, or Q to quit the License Agreement page.
A message appears:
You must accept this License Agreement to proceed with the installation.
If you enter N/n, the installation will exit.
Do you accept all the terms of the License Agreement? (y/n) [n]
Step 18
Press Y to accept the agreement, or N to quit installation.
The following message appears:
New Updates to be installed:
CiscoWorks Common Services 3.0.5 update
Resource manager Essentials 4.0.5 update
Enter (Y)es to Install new updates only, (N)o to Install/reinstall all updates.
Step 19
Enter either:
•
Y to install only the new updates.
or
•
N to install or reinstall all updates.
If you have selected Y in Step 19, the following message appears:
Do you want to continue the installation:? (y/n) [y] :y
Step 20
Enter either:
•
Y to continue the installation.
or
•
N to terminate the installation.
If you have selected Y in Step 19, the following message appears:
Checking if product is tunable.
The profile matching the system configuration is:perftune_Solaris.xml
INFO: Your product is tunable.
Do you want to tune RME to better utilize the available system resources, and improve
performance? Select Yes, to tune the performance parameters of RME towards the end of
installation. Select No, to continue running RME using the existing default performance
parameters. If you select No, you can tune the parameters later by running the rmeptt
CLI utility. See the "Performance Tuning Tool" section of RME User Guide for details.
(y/n)? [N]
You are allowed to tune RME only if the profile matches the system configurations such as Dual CPU and 4 GB RAM. If the system on which RME is installed, does not meet the minimum configuration requirement of Dual CPU and 4 GB RAM, then the Performance Tuning Tool related messages are not displayed.
Step 21
Enter either:
•
Y to tune the parameters towards the end of installation.
or
•
N not to apply the new product profile.
The installation program checks dependencies and system requirements: For details, see Chapter 1, "Server Requirements and Recommendations".
•
If your system does not meet the requirements a warning appears:
System memory is less than the minimum requirement, which may affect performance.
•
If the partition does not have enough space, an error message appears:
There is not enough space in partition drive name.
Select another partition, or free some space on partition drive name.
The following messages appear at the end of the installation.
If you are migrating from RME 3.x versions, you must install or upgrade all the
required applications in LAN Management Solution (LMS), and then run the migration
scripts to restore the data.
To ensure that you retain the latest device support, please install the latest Device
Packages from CCO @http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme
Please refer to the Installation and Setup Guide for details.
For more information about Service Packs, see Appendix A, "Frequently Asked Questions".
For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.6 on Cisco.com. See Related Documentation, page -xvi.
The RME 4.0.5 installation completes without displaying any more prompts and the system prompt appears.
Step 22
Unmount and eject the LMS 2.6 Update CD-ROM. For details, see Appendix B, "Mounting and Unmounting the CD-ROM".
If the system returned any errors, check the installation log file /var/tmp/ciscoinstall.log. For other troubleshooting information, see Appendix A, "Troubleshooting the Installation".
To verify the RME 4.0.5 installation, see "Verifying RME 4.0.5 Installation" section.
Verifying RME 4.0.5 Installation
To verify RME 4.0.5 installation:
Step 1
Access the CiscoWorks Homepage.
Step 2
Select Common Services > Homepage > Application Registration.
The Application Registration Status dialog box appears.
Step 3
Check the Registered Applications table.
Resource Manager Essentials should be listed in this table
You can also verify the RME installation by entering the command:
/opt/CSCOpx/bin/pdshow
The following processes must be displayed:
•
RMEDbEngine
•
RMEDbMonitor
•
SyslogCollector
•
RMECSTMServer
•
ICServer
•
ConfigMgmtServer
•
EssentialsDM
•
NCTemplateMgr
•
NetShowMgr
•
RMEOGSServer
•
RmeOrb
•
CTMJrmServer
•
ChangeAudit
•
SyslogAnalyzer
For information on these processes see the User Guide for Resource Manager Essentials 4.0.5 on Cisco.com:
http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.html
Post Installation Checklist
Table 2-2 lists the common post-installation that are required to be configured after installing RME 4.0.5. For details, see Chapter 4, "Preparing to Use RME Applications".
Table 2-2 Post Installation Checklist
Task
|
How to get there...
|
Verifying System Settings
|
RME > Administration > System Preferences
Or
Common Services > Server > Admin > System Preferences
|
Job Approval
|
Creating approver list
|
RME > Administration > Approval > Create/Edit
|
Enabling job approval
|
RME > Administration > Approval > Approval Policies
|
Device Management/ Inventory
|
Add Devices
|
Common Services > Device and Credentials > Device Management
and
RME > Devices > Device Management > RME Devices
|
Checking Add / Import Summary
|
RME > Devices > Device Management.
|
Checking device credentials
|
RME >Devices > Device Management> Device Credential Verification > Select Devices > View Credential Verification Report
|
Changing device credentials
|
RME >Devices > Device Management > Device Credential Verification > Select Devices > Edit Device Credentials
|
Deleting unwanted devices
|
RME > Devices > RME Devices > Select Devices > Delete
|
Scheduling collection
|
RME >Devices > Inventory > Inventory Jobs > Create
|
Manually updating inventory
|
RME >Devices > Inventory > Inventory Jobs > Create> Choose Immediate Job
|
Configuration Management
|
Performing general setup tasks
|
RME > Admin > Config Mgmt
|
Config Editor Administration
|
RME > Admin > Config Mgmt > Config Editor
Or
RME > Admin > Config Mgmt > Config Job Policies > ConfigEditor
|
NetConfig Administration
|
RME > Admin > Config Mgmt > Config Job Policies > NetConfig
|
Network Show Commands
|
Creating Command Sets
|
RME > Tools > NetShow > Command Sets
|
Assigning Users to Command Sets
|
RME > Tools > NetShow > Assigning Command Sets
|
Defining Network show Batch Commands
|
RME > Tools > NetShow > NetShow Jobs.
Associating Devices and Command Sets can be done in the Job flow.
|
Software Management
|
Defining Software Management Preferences
|
RME > Administration > Software Management > View/Edit Preferences
|
Importing Baseline of Software Images
|
RME > Software Management > Software Repository
|
Scheduling Synchronization Job
|
RME > Software Management > Software Repository > Software Repository Synchronization
|
Change Audit
|
Defining Exception Periods
|
RME > Tools > Change Audit > Exception Periods
|
Forwarding Traps
|
RME > Tools > Change Audit > Automated Actions
|
Syslog Analyzer
|
Verifying Storage Options
|
RME > Admin > Syslog > Set Backup Policy
|
Defining Message Filters
|
RME > Tools > Syslog > Message Filter
|
Defining Automated Actions
|
RME > Tools > Syslog > Automated Action
|
Creating Custom Syslog Reports
|
RME > Reports > Custom Templates
|
RME 4.0.5 - Reinstallation
This section explains how to reinstall RME 4.0.5.
Note
The installation program is able to detect whether you have already installed RME 4.0.5. Your existing database is not affected by the reinstallation; however, you should back up the database before installing to prevent any possible loss of data. Your CiscoWorks Server configuration is also preserved.
You can reinstall RME 4.0.5 by following the corresponding installation flows and:
•
Selecting the Uninstall/Re-install All Updates option in Step 18 in"Performing New Installation—Typical" section
Or
•
Selecting the Uninstall/Re-install All Updates option in Step 19 in "Performing New Installation—Custom" section
If you had any errors during installation, check the installation log in the root directory on the drive where the operating system is installed. Each installation creates a new log file.
For example, the Common Services installation creates SystemDrive:\Ciscoworks_setupxx.log, where xx is the log file for the last CiscoWorks application installed. If you request for assistance, the Technical Assistance Center (TAC) might ask you to send them the installation log.
For other troubleshooting information, see Appendix A, "Troubleshooting the Installation".
Uninstalling RME 4.0.5
The uninstallation program removes files and settings. Uninstallation allows you to remove RME 4.0.5 alone or remove Common Services as well. To remove Common Services, you must first remove RME.
Before removing the RME, you must remove any applications that depend on the product. That is, the applications for which installing RME is a prerequisite.
Caution 
You must use the uninstall program to remove the product. If you try to remove RME manually, CiscoWorks may stop functioning. Uninstalling the product software removes the database as well.
Uninstallation takes about 30 minutes.
Step 1
Enter these commands as root to start the uninstall program:
# cd /
# /opt/CSCOpx/bin/uninstall.sh
where /opt/CSCOpx is the default installation directory. If you specified a different directory when you installed Common Services, use the name of that directory.
Note
You cannot uninstall Common Services without uninstalling RME.
A message similar to the following appears at command prompt:
1) CiscoView 6.1.5
2) Integration Utility 1.6
3) CiscoWorks Common Services 3.0.5
4) Resource Manager Essentials 4.0.5
5) All of the above
Select one or more of the items using its number separated by comma or enter q to quit [q]
Step 2
Enter any of the following — 1, 2, 3, 4 or 5 and press Return.
A prompt similar to the following appears:
Are you sure you want to uninstall: CiscoView 6.1.5, Integration Utility 1.6, CiscoWorks Common Services 3.0.5, Resource Manager Essentials 4.0.5? (y/n) [n]:
Step 3
Enter Y and press Return to remove the applications you selected, or N to quit the uninstallation.
Messages prompting you to remove packages, may appear. You may ignore them since they are only for information. The installation program does not accept input to these questions.
After the uninstallation program completes, this message appears:
All files were deleted successfully.
When you remove Common Services or RME, the uninstallation program removes changes made to the /etc/services file. The /etc directory still contains all system file changes. The uninstallation messages are written to the /var/tmp/ciscouninstall.log file.
To install RME once again, follow the instructions in the "You need to perform a series of procedures to install RME 4.0.5. Proceed with the installations, in the order listed below:" section.