Table Of Contents

A - B - C - D - E - F - H - I - J - L - M - N - O - P - R - S - T - U - V -

Index

A

additional software required 1-5

applications

Job Approval

tasks (table) B-28

applications, preparing for use 4-1

CiscoWorks Server

accessing 4-4

configuring 4-6

Configuration Management 4-25

device configurations, modifying 4-25

device credentials, entering 4-25

device security, modifying 4-30

NetConfig, setting up 4-31

device credentials, setting 4-8

Inventory 4-9

data, adding or importing 4-9

setting up 4-9

logging in 4-5

logging out 4-36

Software Management 4-17

downloaded files, space required for 4-18

preferences, setting 4-24

rcp, setting up 4-18

SCP, setting up 4-18

SMTP server, setting up 4-24

TFTP, setting up 4-18

Syslog Analysis, setting up 4-11

devices, configuring for 4-12

settings, verifying 4-16

Syslog Analyzer, verifying 4-16

task overview 4-2

attributes (see device credentials) 4-32

audience for this document ix

B

backing up your database

converted, for upgrades (FAQ) A-18

browser

problems, troubleshooting A-11

requirements on client systems 1-7

C

Catalyst devices, configuring 4-13

CSS devices 4-16

cautions

regarding

system time, changing after installing RME 2-3

uninstalling RME, correct method 2-22

user configurable variable parameters A-15

significance of x

CE (Content Engine) devices

configuring using Telnet 4-14

Cisco IOS devices, configuring 4-12

CiscoWorks Server

accessing 4-4

access to, troubleshooting A-8

daemon manager not running A-9

proxy server problems A-8

verifying server is running A-8

configuring 4-6

performance, improving A-11

client requirements 1-6

browser 1-7

memory (RAM) 1-7

system hardware 1-7

system software 1-7

Configuration Management, setting up 4-25

device configurations, modifying 4-25

ensuring devices are rcp-enabled 4-25

ensuring devices are SSH-enabled 4-26

device security, modifying 4-30

NetConfig, setting up 4-31

device configurations, verifying 4-31

device prompts, verifying 4-33

device security, modifying 4-32

job setup 4-34

Syslog Analysis, configuring devices for 4-12, 4-30

Catalyst devices 4-13

Cisco IOS devices 4-12

Configuration Management application

Config Editor option

tasks (table) B-17

NetConfig option

tasks (table) B-15

configuring

CiscoWorks Server 4-6

devices for Syslog Analysis 4-12, 4-30

Catalyst devices 4-13

Cisco IOS devices 4-12

SMTP server 4-24

Content Service Switch (CSS) devices

configuring 4-16

credentials (see under device) 4-8

CSS (Content Service Switch) devices

configuring using Telnet 4-14

D

daemon manager not running, troubleshooting A-9

device

Catalyst devices, configuring 4-13

Cisco IOS devices, configuring 4-12

configurations

for Syslog Analysis 4-12, 4-30

modifying 4-25

verifying 4-31

credentials

setting 4-8

verifying 4-32

prompts, verifying for NetConfig 4-33

security, modifying

Configuration Management 4-30

NetConfig 4-32

documentation

related xiii

drive space requirements for server 1-4

E

evalation version, upgrading from 2-15

F

file transfer servers, setting up 4-18

rcp 4-19

SCP, using for file transfer 4-19

SCP, using for file transfers 4-19

H

hardware requirements

client 1-7

server 1-4

I

importing devices 4-9

installing RME 2-1

(see also prerequisites) 1-2

data migration from previous version

migration script, running 3-16

installation notes 2-2

post-installation checklist 2-13

procedures

custom installations 2-8

typical installations 2-4

reinstallations 2-15

task overview 2-1

uninstalling 2-21

upgrades

from the evaluation version 2-15

installing RSAC (see RSAC) 6-1

Inventory, setting up 4-9

data, adding or importing 4-9

adding device information manually 4-11

importing devices 4-11

device credentials (passwords), adding 4-24

file transfer servers, setting up 4-18

rcp 4-19

SCP, uisng for file transfer 4-19

SMTP server, setting up 4-24

Inventory application

functional flow

tasks (table) B-5

IOS devices, configuring 4-12

J

Job Approval application

tasks (table) B-28

L

licensing 5-1

nagging feature 5-6

device limit exceeded 5-8

evaluation version, before expiry 5-6

purchased version without a license file 5-7

new installations 5-3

overview 5-1

registering your license 5-4

licensing reminder feature 5-6

logging and tracking messages generated by devices, setting up 4-11

logging in

after upgrading A-2

Microsoft Internet Explorer A-2

Netscape Navigator A-3

logging in as system administrator 4-5

logging out system administrator 4-36

M

memory (RAM) requirements

client 1-7

server 1-4

messages

displayed during installation, understanding A-3

generated by devices, logging and tracking, setting up 4-11

N

nagging feature

device limit exceeded 5-8

evaluation version, before expiry 5-6

purchased version without a license 5-7

NetConfig (Configuration Management option)

tasks (table) B-15

NetConfig, setting up 4-31

device

configurations, verifying 4-31

credentials, verifying 4-32

prompts, verifying 4-33

security, modifying 4-32

job setup 4-34

password policy 4-35

transport protocol order 4-34

O

overviews of

installation tasks 2-1

licensing 5-1

RME 1-1

tasks in preparing RME applications for use 4-2

P

package deletion, troubleshooting failure of A-7

prerequisites 1-2

client requirements 1-6

browser 1-7

hardware 1-7

memory (RAM) 1-7

software 1-7

server requirements and recommendations 1-3

additional software 1-5

drive space 1-4

hardware 1-4

memory (RAM) 1-4

minimum requirements 1-3

recommended requirements 1-5

supported device information 1-9

previous versions, upgrading from

backing up a converted database (FAQ) A-18

changing your database password (FAQ) A-17

process status, viewing A-10

proxy server problems, troubleshooting A-8

R

rcp, setting up 4-18

reinstalling RME 2-15

custom reinstallation 2-18

typical reinstallation 2-16

RSAC (Remote Syslog Analyzer Collector)

Common Syslog Collector, subscribing to 6-4

installing 6-1

Remote Syslog Collector 6-4

Syslog Analyzer Collector 6-4

uninstalling RSAC 6-6

properties file 6-6

COLLECTOR_PORT 6-10

COUNTRY_CODE 6-7

DEBUG_CATEGORY_NAME 6-8

DEBUG_FILES 6-8

DEBUG_LEVEL 6-8

DEBUG_MAX_BACKUPS 6-9

DEBUG_MAX_FILE_SIZE 6-9

FILTER_THREADS 6-10

PARSER_FILE 6-9

QUEUE_CAPACITY 6-9

READ_INTERVAL_IN_SECS 6-9

SUBSCRIPTION_DATA_FILES 6-10

SYSLOG_FILES 6-8

TIMEZONE 6-7

TIMEZONE_FILE 6-7

server requirements, verifying 6-3

stopping 6-6

uninstalling 6-6

upgrading 6-3

S

SCP (Secure Copy) file transfer

setting up 4-18

using 4-19

server requirements and recommendations 1-3

minimum 1-3

additional software 1-5

drive space 1-4

hardware 1-4

memory (RAM) 1-4

recommended 1-5

SMTP server, configuring 4-24

Software Management, setting up 4-17

downloaded files, space required for 4-18

preferences, setting 4-24

rcp, setting up 4-18

SCP, setting up 4-18

file transfer, using for 4-19

TFTP, setting up 4-18

software requirements

client 1-7

server 1-5

SSH, enabling devices for 4-26

Catalyst switches running CatOS 4-26

Cisco IOS routers 4-28

stopping RSAC 6-6

supported devices 1-9

Syslog Analysis 4-11

devices, configuring for 4-12

Catalyst devices 4-13

Cisco IOS devices 4-12

settings, verifying 4-16

setting up 4-11

Syslog Analyzer, verifying 4-16

Syslog Collector, verifying 4-16

T

Telnet

using to configuring devices for Syslog Analyzer

CE devices 4-14

CSS devices 4-14

TFTP, setting up 4-18

troubleshooting

database removed during uninstallation 2-22

FAQs about A-11

backing up a converted database A-18

changing the RME database password A-17

modifying date and time on CiscoWorks Server A-14

reinitializing the RME database A-14

RME, using within a network with firewalls A-16

installation A-1

browser problems A-11

CiscoWorks Server, accessing A-8

installation messages, understanding A-3

Installer window does not appear A-2

logging in after upgrading A-2

process status, veiwing A-10

time-dependent features 2-3

uninstallation, failure of package deletion during A-7

typographical conventions used in this document ix

U

uninstalling

RME 2-21

RSAC 6-6

upgrading RME

from previous versions

backing up the converted database (FAQ) A-18

changing your database password (FAQ) A-17

from the evaluation version 2-15

installation program, running

custom 2-18

typical 2-16

upgrading RSAC 6-3

V

verifying

Syslog Analyzer 4-16

Syslog Collector 4-16

viewing process status A-10