Installation and Setup Guide for Resource Manager Essentials 4.0.3 on Solaris (With LMS 2.5.1)
Chapter 2: Installing RME
Download this chapter
Chapter 2: Installing RMEChapter 2: Installing RME
Download the complete book
Installation and Setup Guide for RME 4.0.3 on SolarisInstallation and Setup Guide for RME 4.0.3 on Solaris (PDF - 2 MB)
give_us_feedback

Table Of Contents

Installing RME

Installation Overview

Performing New RME Installation

Installation Notes

Installation Modes

Performing New Installation—Typical

Performing New Installation—Custom

Verifying RME Installation

Post Installation Checklist

Reinstalling RME

Reinstalling RME—Typical

Reinstalling RME—Custom

Uninstalling RME


Installing RME

This chapter describes installing Resource Manager Essentials 4.0.3 on a Solaris system. It consists of:

•Installation Overview

•Performing New RME Installation

•Post Installation Checklist

•Reinstalling RME

•Uninstalling RME

Installation Overview

Table 2-1 is an overview of the RME installation. It contains references to more detailed information about each task.

Table 2-1 Installing RME Task Overview 

Task
Steps
References

1. Prepare to install RME.

Verify that server requirements are met.

"Prerequisites"

2. Install RME.

a. Mount the CD-ROM.

b. Run the installation program.

"Performing New RME Installation" section

or

"Reinstalling RME" section

3. Troubleshoot the installation.

Analyze installation error messages.

"Troubleshooting the Installation"

4. Perform post-installation tasks.

Configure the system and set up RME applications.

Post Installation Checklist

and

"Preparing to Use RME Applications"


Performing New RME Installation

This section describes how to perform a new installation:

•Installation Notes

•Installation Modes

•Performing New Installation—Typical

•Performing New Installation—Custom

•Verifying RME Installation

Installation Notes

Before you begin your installation, note the following:

•Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.

•Install CiscoWorks Common Services 3.0.3 (Common Services) before installing RME 4.0.3.

For more information, see the Installation and Setup Guide for Common Services 3.0.3 (Includes Ciscoview) on Solaris.

•You can press Ctrl-C at any time to end the installation. However, any changes to your system will not be undone.

For example, if any new files were installed or if they were any changes to the system files, you need to manually cleanup the installation directories. For more information, see "Troubleshooting the Installation".

Note We recommend that you do not terminate the installation while it is running.

•The installation program installs RME 4.0.3 in the same location as Common Services 3.0.3 (/opt/CSCOpx by default) and starts CiscoWorks. This location is referred to as NMSROOT in this document.

•The RME installation takes approximately 30 minutes.

If you running the installation from a remote CD drive or a remote hard drive, the installation time will vary based on your network connection.

Caution Do not change the system time after installing RME. Such changes may affect the working of some time-dependent features. For more information, see "Troubleshooting the Installation".

Installation Modes

You can install RME 4.0.3 either using Typical or Custom mode:

•If you choose the Typical installation mode, the RME database password is randomly generated for you. You can view the password at the end of installation.

See Performing New Installation—Typical

•If you choose the Custom installation mode, you are prompted to enter the RME database password.

Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters.

This password is also used while restoring or troubleshooting the RME database.

See Performing New Installation—Custom

Performing New Installation—Typical

To install RME using the Typical mode:

Step 1 As root, mount the RME 4.0.3 CD-ROM. You can either:

•Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)

or

•Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)

Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.

See "Mounting and Unmounting the CD-ROM," for detailed mounting instructions.

Step 2 Start the installation program.

•For a local installation, enter: 

# cd /cdrom/cdrom0/

# cd RME

# ./setup.sh

•For a remote installation, enter:

# cd remotedir 

# cd RME

# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

The installation prompts you to press Return to display the License Agreement.

Step 3 Press Return.

The License Agreement page appears.

Step 4 Press Return to scroll forward one page, or q to quit the License Agreement page.

A message appears: 

You must accept this License Agreement to proceed with the 
installation.

If you enter N/n, the installation will exit.

Do you accept all the terms of the License Agreement? (y/n) [n]

Step 5 Press y to accept the agreement, or n to quit installation.

A message appears: 

To ensure full use of the product features, please select one of the 
following:

(L) If you have a license file for this product,

you will then be prompted for the license file location.

(S) If you know only the serial number and PIN,

but have not obtained the license file.

(E) To evaluate the product only.

You can provide licensing information later if you want to fully 
enable the product.

Step 6 Enter one of these:

•L for License File

•S for Serial number and PIN

•E for Evaluation

•Q to quit

For more information on Licensing, see "Licensing".

The installation program checks for required patches and other dependencies and displays: 

1) "Typical installation is recommended for all computers."

2) "Custom installation can be selected if you want to customize the 
setup options."


Select one of the installation modes using its number or (q) to quit 
[q]:

Step 7 Enter 1 (for Typical) and press Return.

The following message appears only if you have configured Common Services in ACS mode (Common Services > Server > Security > AAA Mode Setup): 

CiscoWorks Server is in ACS mode

The application that you are installing requires new tasks to be

registered with ACS. If you have already registered this application

with ACS from another server, you do not need to register it again.

However if you re-register the application, you will lose any custom

roles that you had created earlier for this application in ACS.

Enter (Y)es to Register, (N)o to continue without registering, (Q)uit 
: [N]

Step 8 Enter one of the following:

•If you enter Y, RME 4.0.3 gets register with ACS server.

•If you enter N, RME 4.0.3 does not register with ACS server.

After the installation, you can register RME 4.0.3 with ACS server, using the script, AcsRegCli.pl: 

/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/AcsRegCli.pl -register rme

•If you enter Q, RME 4.0.3 installation is aborted.

The installation program checks dependencies and system requirements: For details, see "Prerequisites".

•If your system does not meet the requirements a warning appears: 

System memory is less than the minimum requirement, which may 
affect performance.

•If the partition does not have enough space, an error message appears: 

There is not enough space in partition drive name.

Select another partition, or free some space on partition drive name.

•If the minimum recommended requirements are met, the following message appears: 

If no other CiscoWorks application installations are pending,

you can choose to start CiscoWorks Daemons.


Do you want to restart CiscoWorks Daemons at the end of this 
installation? (y/n) [n]:

–If you are planning to install another LMS application after installing RME, enter n.

–If you are planning not to install another LMS application after installing RME, enter y.

Step 9 Enter y to restart CiscoWorks daemons or n not to restart CiscoWorks daemons.

The following message appears. 

Please remember that passwords are security sensitive data and hence 
make sure they are kept secure.

Do you want to see the passwords that were entered/randomly generated? 
(y/n) [y]

•If you enter y, the password appears in clear text on the console.

Note Memorize your password displayed on the console. We recommend you do not write it down.

•If you enter n, the password does not appear.

The following message appears: 

Exiting installation beyond this point might result in system 
instability.

Do you want to continue the installation? (y/n) [y]:

Step 10 Enter y.

The following message appears: 

You have chosen not to start CiscoWorks Daemons.

If you want to start Daemons manually, run "/etc/init.d/dmgtd start" 
in the commandline

The above message appears only if you have chosen not to start the CiscoWorks Daemons in Step 9.

The following messages appear at the end of the installation. 

If you are migrating from RME 3.x versions, you must install or 
upgrade all the required applications in LAN Management Solution 
(LMS), and then run the migration scripts to restore the data.


To ensure that you retain the latest device support, please install 
the latest Device Packages from CCO 
@http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see "Troubleshooting the Installation".

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation.

The installation completes without displaying any more prompts and the system prompt appears.

Step 11 Unmount and eject the CD-ROM. For details, see "Mounting and Unmounting the CD-ROM".

If the system returned any errors, check the installation log file /var/tmp/ciscoinstall.log. For other troubleshooting information, see "Troubleshooting the Installation".

To verify the RME 4.0.3 installation, see "Verifying RME Installation" section.

Performing New Installation—Custom

To install RME using the Custom mode:

Step 1 As root, mount the RME 4.0.3 CD-ROM. You can either:

•Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)

or

•Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)

Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.

See "Mounting and Unmounting the CD-ROM," for detailed mounting instructions.

Step 2 Start the installation program.

•For a local installation, enter: 

# cd /cdrom/cdrom0/

# cd RME

# ./setup.sh

•For a remote installation, enter:

# cd remotedir 

# cd RME

# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

The installation prompts you to press Return to display the License Agreement.

Step 3 Press Return.

The License Agreement page appears.

Step 4 Press Return to scroll forward one page, or q to quit the License Agreement page.

A message appears: 

You must accept this License Agreement to proceed with the 
installation.

If you enter N/n, the installation will exit.

Do you accept all the terms of the License Agreement? (y/n) [n]

Step 5 Press y to accept the agreement, or n to quit installation.

A message appears: 

To ensure full use of the product features, please select one of the 
following:

(L) If you have a license file for this product,

you will then be prompted for the license file location.

(S) If you know only the serial number and PIN,

but have not obtained the license file.

(E) To evaluate the product only.

You can provide licensing information later if you want to fully 
enable the product.

Step 6 Enter one of these:

•L for License File

•S for Serial number and PIN

•E for Evaluation

•Q to quit

For more information on Licensing, see "Licensing".

The installation program checks for required patches and other dependencies and displays: 

1) "Typical installation is recommended for all computers."

2) "Custom installation can be selected if you want to customize the 
setup options."


Select one of the installation modes using its number or (q) to quit 
[q]:

Step 7 Enter 2 (for Custom) and press Return.

The following message appears only if you have configured Common Services in ACS mode (Common Services > Server > Security > AAA Mode Setup): 

CiscoWorks Server is in ACS mode

The application that you are installing requires new tasks to be

registered with ACS. If you have already registered this application

with ACS from another server, you do not need to register it again.

However if you re-register the application, you will lose any custom

roles that you had created earlier for this application in ACS.

Enter (Y)es to Register, (N)o to continue without registering, (Q)uit 
: [N]

Step 8 Enter one of the following:

•If you enter Y, RME 4.0.3 gets register with ACS server.

•If you enter N, RME 4.0.3 does not register with ACS server.

After the installation, you can register RME 4.0.3 with ACS server, using the script, AcsRegCli.pl: 

/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/AcsRegCli.pl -register rme

•If you enter Q, RME 4.0.3 installation is aborted.

The installation program checks dependencies and system requirements: (For details, see "Prerequisites")

•If your system does not meet the requirements a warning appears: 

System memory is less than the minimum requirement, which may 
affect performance.

•If the partition does not have enough space, an error message appears: 

There is not enough space in partition drive name.

Select another partition, or free some space on partition drive name.

•If the minimum recommended requirements are met, you are prompted to enter the RME database password:

Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters. 

Enter RME database password:

Step 9 Enter a new password.

A message appears: 

Confirm Password

Step 10 Enter the password again to confirm.

The following message appears: 

If no other CiscoWorks application installations are pending,

you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this 
installation? (y/n) [n]:

•If you plan to install another LMS application after installing RME, enter n.

•If you plan not to install another LMS application after installing RME, enter y.

Step 11 Enter either y to restart CiscoWorks daemons or n not to restart CiscoWorks daemons.

The following message appears. 

Exiting installation beyond this point might result in system 
instability.

Do you want to continue the installation? (y/n) [y]:

Step 12 Enter y.

The following message appears: 

You have chosen not to start CiscoWorks Daemons.

If you want to start Daemons manually, run "/etc/init.d/dmgtd start" 
in the commandline

The above message appears only if you have chosen not to start the CiscoWorks Daemons in Step 11.

The following messages appear: 

If you are migrating from RME 3.x versions, you must install or 
upgrade all the required applications in LAN Management Solution 
(LMS), and then run the migration scripts to restore the data.


To ensure that you retain the latest device support, please install 
the latest Device Packages from CCO 
@http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see "Troubleshooting the Installation".

If you are migrating from RME 3.x versions, you must install or upgrade all the required applications in LAN Management Solution (LMS), and then run the migration scripts to restore the data.

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation.

The installation completes without displaying any more prompts and the system prompt appears.

Step 13 Unmount and eject the CD-ROM. For details, see "Mounting and Unmounting the CD-ROM".

If the system returned any errors, check the installation log file /var/tmp/ciscoinstall.log. For other troubleshooting information, see "Troubleshooting the Installation".

To verify the RME 4.0.3 installation, see "Verifying RME Installation" section.

Verifying RME Installation

You can verify RME installation by following these steps:

Step 1 Access the CiscoWorks Homepage.

Step 2 Select Common Services > Homepage > Application Registration.

The Application Registration Status dialog box appears.

Step 3 Check the Registered Applications table.

Resource Manager Essentials should be listed.

You can also verify the RME installation by entering the command: 

/opt/CSCOpx/bin/pdshow

The following processes must be displayed:

•RMEDbEngine

•RMEDbMonitor

•RMECSTMServer

•ConfigMgmtServer

•NCTemplateMgr

•NetShowMgr

•RMEOGSServer

•SyslogCollector

•EssentialsDM

•CTMJrmServer

•ChangeAudit

•ICServer

•SyslogAnalyzer

For information on these processes, See the User Guide for Resource Manager Essentials 4.0.3 on Cisco.com:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/cw2000e/e_4_x/4_0_3/index.htm.

Post Installation Checklist

Table 2-2 lists the common post-installation that are required to be configured after installing RME. For details, see "Preparing to Use RME Applications".

 

Table 2-2 Post Installation Checklist 

Task
How to get there...

Verifying System Settings

RME > Administration > System Preferences

Or

Common Services > Server > Admin > System Preferences

Job Approval

Creating approver list

RME > Administration > Approval > Create/Edit

Enabling job approval

RME > Administration > Approval > Approval Policies

Device Management/ Inventory

Add Devices

Common Services > Device and Credentials > Device Management

and

RME > Devices > Device Management > RME Devices

Checking Add / Import Summary

RME > Devices > Device Management.

Checking device credentials

RME >Devices > Device Management> Device Credential Verification > Select Devices > View Credential Verification Report

Changing device credentials

RME >Devices > Device Management > Device Credential Verification > Select Devices > Edit Device Credentials

Deleting unwanted devices

RME > Devices > RME Devices > Select Devices > Delete

Scheduling collection

RME >Devices > Inventory > Inventory Jobs > Create

Manually updating inventory

RME >Devices > Inventory > Inventory Jobs > Create> Choose Immediate Job

Configuration Management

Performing general setup tasks

RME > Admin > Config Mgmt

Config Editor Administration

RME > Admin > Config Mgmt > Config Editor

Or

RME > Admin > Config Mgmt > Config Job Policies > ConfigEditor

NetConfig Administration

RME > Admin > Config Mgmt > Config Job Policies > NetConfig

Network Show Commands

Creating Command Sets

RME > Tools > NetShow > Command Sets

Assigning Users to Command Sets

RME > Tools > NetShow > Assigning Command Sets

Defining Network show Batch Commands

RME > Tools > NetShow > NetShow Jobs.

Associating Devices and Command Sets can be done in the Job flow.

Software Management

Defining Software Management Preferences

RME > Administration > Software Management > View/Edit Preferences

Importing Baseline of Software Images

RME > Software Management > Software Repository

Scheduling Synchronization Job

RME > Software Management > Software Repository > Software Repository Synchronization

Change Audit

Defining Exception Periods

RME > Tools > Change Audit > Exception Periods

Forwarding Traps

RME > Tools > Change Audit > Automated Actions

Syslog Analyzer

Verifying Storage Options

RME > Admin > Syslog > Set Backup Policy

Defining Message Filters

RME > Tools > Syslog > Message Filter

Defining Automated Actions

RME > Tools > Syslog > Automated Action

Creating Custom Syslog Reports

RME > Reports > Custom Templates


Reinstalling RME

This section explains how to reinstall RME 4.0.3.

Note The installation program can detect whether you have already installed RME 4.0.3. Your existing database is not affected by the reinstallation. However, you should back up the database before installing to prevent any possible loss of data. Your CiscoWorks Server configuration is also preserved.

You can reinstall RME 4.0.3 either using Typical or Custom mode:

•If you choose the Typical installation mode, the password assigned to the previous installation of RME database will be retained.

See Reinstalling RME—Typical

•If you choose the Custom installation mode, you will be prompted to enter a password for the RME database, else the password assigned to the previous installation of RME database is retained.

Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters.

This password is also used while restoring or troubleshooting the RME database.

See Reinstalling RME—Custom

Reinstalling RME—Typical

To reinstall RME using the Typical mode:

Step 1 As root, mount the RME 4.0.3 CD-ROM. You can either:

•Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)

or

•Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)

Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.

See "Mounting and Unmounting the CD-ROM," for detailed mounting instructions.

Step 2 Start the installation program.

•For a local installation, enter: 

# cd /cdrom/cdrom0/

# cd RME

# ./setup.sh

•For a remote installation, enter:

# cd remotedir 

# cd RME

# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

The installation prompts you to press Return to display the License Agreement.

Step 3 Press Return.

The License Agreement page appears.

Step 4 Press Return to scroll forward one page, or q to quit the License Agreement page.

A message appears: 

You must accept this License Agreement to proceed with the 
installation.

If you enter N/n, the installation will exit.

Do you accept all the terms of the License Agreement? (y/n) [n]

Step 5 Press y to accept the agreement, or n to quit installation.

The installation program checks for required patches and other dependencies and displays: 

1) "Typical installation is recommended for all computers."

2) "Custom installation can be selected if you want to customize the 
setup options."


Select one of the installation modes using its number or (q) to quit 
[q]:

Step 6 Enter 1 (for Typical) and press Return.

The installation program checks dependencies and system requirements: For details, see "Prerequisites".

•If your system does not meet the requirements a warning appears: 

System memory is less than the minimum requirement, which may 
affect performance.

•If the partition does not have enough space, an error message appears: 

There is not enough space in partition drive name.

Select another partition, or free some space on partition drive name.

•If the minimum recommended requirements are met, this message appears: 

Resource Manager Essentials 4.0.3 has been detected on your 
system, are you sure you want to reinstall? (y/n) [n]:

Step 7 Enter y.

The following message appears: 

If no other CiscoWorks application installations are pending,

you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this 
installation? (y/n) [n]:

•If you are planning to install another LMS application after installing RME, enter n.

•If you are planning not to install another LMS application after installing RME, enter y.

Step 8 Enter either y to restart CiscoWorks daemons or n not to restart CiscoWorks daemons.

The following message appears. 

Exiting installation beyond this point might result in system 
instability.

Do you want to continue the installation? (y/n) [y]:

Step 9 Enter y.

The following message appears: 

You have chosen not to start CiscoWorks Daemons.

If you want to start Daemons manually, run "/etc/init.d/dmgtd start" 
in the commandline

The above message appears only if you have chosen not to start the CiscoWorks Daemons in Step 8.

The following messages appear: 

If you are migrating from RME 3.x versions, you must install or 
upgrade all the required applications in LAN Management Solution 
(LMS), and then run the migration scripts to restore the data.


To ensure that you retain the latest device support, please install 
the latest Device Packages from CCO 
@http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see "Troubleshooting the Installation".

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation.

The installation completes without displaying any more prompts and the system prompt appears.

Step 10 Unmount and eject the CD-ROM. For details, see "Mounting and Unmounting the CD-ROM".

Reinstalling RME—Custom

To reinstall RME using the Custom mode:

Step 1 As root, mount the RME 4.0.3 CD-ROM. You can either:

•Mount the CD-ROM on the CiscoWorks Server system. (Direct installation)

or

•Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the CiscoWorks Server system. (Remote installation)

Run the installation from a local CD or a local hard drive to avoid errors caused by network inconsistencies.

See "Mounting and Unmounting the CD-ROM," for detailed mounting instructions.

Step 2 Start the installation program.

•For a local installation, enter: 

# cd /cdrom/cdrom0/

# cd RME

# ./setup.sh

•For a remote installation, enter:

# cd remotedir 

# cd RME

# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

The installation prompts you to press Enter to display the License Agreement.

Step 3 Press Return.

The License Agreement page appears.

Step 4 Press Return to scroll forward one page, or q to quit the License Agreement page. A message appears: 

You must accept this License Agreement to proceed with the 
installation.

If you enter N/n, the installation will exit.

Do you accept all the terms of the License Agreement? (y/n) [n]

Step 5 Press y to accept the agreement, or n to quit installation.

The installation program checks for required patches and other dependencies and displays: 

1) "Typical installation is recommended for all computers."

2) "Custom installation can be selected if you want to customize the 
setup options."


Select one of the installation modes using its number or (q) to quit 
[q]:

Step 6 Enter 2 (for Custom) and press Return.

The installation program checks dependencies and system requirements: (For details, see "Prerequisites")

•If your system does not meet the requirements a warning appears: 

System memory is less than the minimum requirement, which may 
affect performance.

•If the partition does not have enough space, an error message appears: 

There is not enough space in partition drive name.

Select another partition, or free some space on partition drive name.

•If the minimum recommended requirements are met, the following message appears: 

Resource Manager Essentials 4.0.3 has been detected on your 
system, are you sure you want to reinstall? (y/n) [n]:

Step 7 Enter y.

You are prompted to enter the RME database password:

Use a minimum of five characters and a maximum of 15 characters. Do not start the password with a number and do not insert spaces between characters: 

Enter RME database password:

Step 8 Enter a new password.

A message appears: 

Confirm Password

Step 9 Enter the password again to confirm.

The following message appears: 

If no other CiscoWorks application installations are pending,

you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this 
installation? (y/n) [n]:

•If you plan to install another LMS application after installing RME, enter n.

•If you plan not to install another LMS application after installing RME, enter y.

Step 10 Enter either y to restart CiscoWorks daemons or n not to restart CiscoWorks daemons.

The following message appears. 

Exiting installation beyond this point might result in system 
instability.

Do you want to continue the installation? (y/n) [y]:

Step 11 Enter y.

The following message appears: 

You have chosen not to start CiscoWorks Daemons.

If you want to start Daemons manually, run "/etc/init.d/dmgtd start" 
in the commandline

The above message appears only if you have chosen not to start the CiscoWorks Daemons in Step 10.

The following messages appear: 

If you are migrating from RME 3.x versions, you must install or 
upgrade all the required applications in LAN Management Solution 
(LMS), and then run the migration scripts to restore the data.


To ensure that you retain the latest device support, please install 
the latest Device Packages from CCO 
@http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

Please refer to the Installation and Setup Guide for details.

For more information about Service Packs, see "Troubleshooting the Installation".

If you are migrating from RME 3.x versions, you must install or upgrade all the required applications in LAN Management Solution (LMS), and then run the migration scripts to restore the data.

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com. See Related Documentation.

The installation completes without displaying any more prompts and the system prompt appears.

Step 12 Unmount and eject the CD-ROM. For details, see "Mounting and Unmounting the CD-ROM".

If the system returned any errors, check the installation log file /var/tmp/ciscoinstall.log. For other troubleshooting information, see "Troubleshooting the Installation".

To verify the RME 4.0.3 installation, see "Verifying RME Installation" section.

Uninstalling RME

The uninstallation program removes files and settings. Uninstallation allows you to remove the product alone or remove Common Services as well. To remove Common Services, you must first remove RME.

Before removing the RME, you must remove any applications that depend on the product. That is, the applications for which installing RME is a prerequisite.

Caution You must use the uninstall program to remove the product. If you try to remove RME manually, CiscoWorks may stop functioning. Uninstalling the product software removes the database as well.

Uninstallation takes about 30 minutes.

Step 1 Enter these commands as root to start the uninstall program: 

# cd /

# /opt/CSCOpx/bin/uninstall.sh

where /opt/CSCOpx is the default installation directory. If you specified a different directory when you installed Common Services, use the name of that directory.

Note You cannot uninstall Common Services without uninstalling RME.

A message similar to the following appears at command prompt: 

1) CiscoView 6.1.2

2) Integration Utility 1.6

3) CiscoWorks Common Services 3.0.3

4) Resource Manager Essentials 4.0.3

5) All of the above


Select one or more of the items using its number separated by comma or 
enter q to quit [q]

Note You cannot uninstall Common Services without uninstalling RME.

Step 2 Enter 1, 2, 3 or 4 and press Return. The following prompt similar to the following appears:

A prompt similar to the following appears: 

Are you sure you want to uninstall: CiscoView 6.1.2, Integration 
Utility 1.6, CiscoWorks Common Services 3.0.3, Resource Manager 
Essentials 4.0.3? (y/n) [n]:

Step 3 Enter y and press Return to remove the applications you selected, or n to quit the uninstallation.

Messages prompting you to remove packages, may appear. You may ignore them since they are only for information. The installation program does not accept input to these questions.

After the uninstallation program completes, this message appears: 

All files were deleted successfully.

When you remove Common Services or RME, the uninstallation program removes changes made to the /etc/services file. The /etc directory still contains all system file changes. The uninstallation messages are written to the /var/tmp/ciscouninstall.log file.

To install RME once again, follow the instructions in the "Performing New RME Installation" section.