Installation and Setup Guide for Resource Manager Essentials 3.5 on Windows (With LMS 2.2/RWAN 1.3)
Index

Table Of Contents

A - B - C - D - E - F - H - I - L - M - N - O - P - R - S - T - U - V - W -

Index

A

additional software required   1-6

applications, preparing for use   2-1

Availability, verifying   2-18

CiscoWorks Server

accessing   2-6

configuring   2-7

Configuration Management   2-26

device configurations, modifying   2-27

device credentials, entering   2-26

device security, modifying   2-31

NetConfig, setting up   2-31

device credentials, setting   2-10

Inventory, setting up   2-11

data, adding or importing   2-11

device attributes, changing   2-17

device view, creating   2-15

logging in   2-6

logging out   2-37

Software Management   2-23

device passwords, adding to Inventory   2-25

downloaded files, space required for   2-24

preferences, setting   2-25

rcp, setting up   2-24

TFTP, setting up   2-24

Syslog Analysis, setting up   2-19

country codes, specifying   2-20

devices, configuring for   2-20

settings, verifying   2-22

Syslog Analyzer, verifying   2-22

task overview   2-2

Applications and the Device Credentials (table)   2-10

attributes (see device credentials)   2-33

audience for this document   vii

Availability, verifying   2-18

B

backing up your database

converted, for upgrades   B-15

browser

client requirements   1-8

problems, troubleshooting   B-10

C

cautions

regarding

changing the system time after installing Essentials   1-4

correct method of uninstalling Essentials   1-32

significance of   viii

CD-ROM, obtaining Cisco documentation on   xii

Cisco.com, obtaining technical assistance through   xiv

CiscoWorks Server

accessing   2-6

troubleshooting   B-8

configuring   2-7

performance, improving   B-11

client requirements   1-7

browser   1-8

memory (RAM)   1-8

system hardware   1-8

system software   1-8

Configuration Management, setting up   2-26

device configurations, modifying   2-27

ensuring devices are rcp-enabled   2-27

Syslog Analysis, configuring devices for   2-31

device credentials, entering   2-26

device security, modifying   2-31

NetConfig, setting up   2-31

device configurations, verifying   2-32

device credentials, verifying   2-33

device prompts, verifying   2-34

device security, modifying   2-33

configuring

CiscoWorks Server   2-7

devices for Syslog Analysis   2-20

Catalyst devices   2-21

Cisco IOS devices   2-21

country codes, specifying   2-20

creating device views   2-15

credentials (see device credentials)   2-10

D

daemon manager not running, troubleshooting   B-9

database

upgrades from a previous version

backing up the converted   B-15

password, changing   B-14

device

configurations

modifying in Configuration Management   2-27

verifying, for NetConfig   2-32

configuring for Syslog Analysis   2-20

Catalyst devices   2-21

Cisco IOS devices   2-21

credentials

changing   2-17

entering in Configuration Management   2-26

setting   2-10

verifying for NetConfig   2-33

credentials (passwords), adding   2-25

prompts, verifying for NetConfig   2-34

security, modifying for NetConfig   2-33

security, modifying in Configuration Management   2-31

serial numbers, changing   2-17

views, creating   2-15

documentation

feedback, providing electronically or by mail   xiii

obtaining   xii

on a CD-ROM   xii

on the World Wide Web   xii

ordering   xii

related   x

drive space requirements   1-5

E

evalation version, upgrading from   1-25

running the installation program   1-25

F

figures

Login Manager dialog box   2-7

System Configuration dialog box   2-8

file transfer servers, setting up   2-24

H

hardware requirements

client   1-8

server   1-5

help

(see also troubleshooting installation)   A-1, B-1

technical assistance, obtaining   xiii

Cisco.com   xiv

TAC   xiv

I

Installation Messages (table)   B-3

installing Essentials   1-11

(see also prerequisites)   1-4

new installations   1-12

running the installation program   1-12

upgrading Essentials data from a remote machine   1-22

reinstallations or upgrades from the evaluation version   1-25

running the installation program   1-25

task overview   1-2

Installing Essentials Overview (table)   1-2

uninstalling   1-32

upgrades from a previous version   1-17

backing up the converted database   B-15

changing your database password   B-14

running the installation program   1-18

upgrade paths   1-4

Inventory, setting up   2-11

data, adding or importing   2-11

adding device information manually   2-12

importing devices   2-14

device credentials (passwords), adding   2-25

file transfer servers, setting up   2-24

SMTP server, setting up   2-25

L

logging and tracking messages generated by devices, setting up   2-19

country codes, specifying   2-20

logging in

after upgrading   B-2

Microsoft Internet Explorer   B-2

Netscape Navigator   B-3

as system administrator   2-6

logging out   2-37

Login Manager Dialog Box (figure)   2-7

M

memory (RAM) requirements

client   1-8

server   1-5

messages

displayed during installation, understanding   B-3

generated by devices, logging and tracking, setting up   2-19

country codes, specifying   2-20

N

NetConfig, setting up   2-31

device configurations, verifying   2-32

device credentials, verifying   2-33

device prompts, verifying   2-34

device security, modifying   2-33

NMS environments supported for device import   1-10

O

overview of Essentials   1-1

P

package deletion, troubleshooting failure of   B-7

Preparing To Use Essentials Applications Task Overview (table)   2-2

prerequisites   1-4

client requirements   1-7

browser   1-8

hardware   1-8

memory (RAM)   1-8

software   1-8

NMS environments supported for device import   1-10

server requirements and recommendations   1-5

additional software   1-6

drive space   1-5

hardware   1-5

memory (RAM)   1-5

minimum requirements   1-5

recommendations   1-6

supported devices   1-11

upgrade paths   1-4

previous versions, upgrading from   1-17

backing up

converted database   B-15

changing your database password   B-14

running the installation program   1-18

upgrade paths   1-4

process status, viewing   B-10

proxy server problems, troubleshooting   B-8

R

rcp, setting up for Software Management   2-24

reader comment form, submitting electronically   xiii

reinstallations   1-25

running the installation program   1-25

Required Configuration Management Commands (table)   2-31

Required NetConfig Commands (table)   2-34

S

server requirements and recommendations   1-5

minimum requirements   1-5

additional software   1-6

drive space   1-5

hardware   1-5

memory (RAM)   1-5

recommendations   1-6

Server System Minimum Requirements (table)   1-5

Server System Recommendations (table)   1-7

setting device credentials   2-10

SMTP server, setting up   2-25

Software Management, setting up   2-23

downloaded files, space required for   2-24

preferences, setting   2-25

rcp, setting up   2-24

TFTP, setting up   2-24

software requirements

client   1-8

server   1-6

supported devices   1-11

Supported NMS Software for Local Device Import (table)   1-10

Supported NMS Software for Remote Device Import (table)   1-10

Syslog Analysis, setting up   2-19

country codes, specifying   2-20

devices, configuring   2-20

Catalyst devices   2-21

Cisco IOS devices   2-21

settings, verifying   2-22

Syslog Analyzer, verifying   2-22

System Configuration dialog box (figure)   2-8

System Configuration Dialog Box Information (table)   2-9

T

TAC (Technical Assistance Center)

obtaining support from   xiv

how the Escalation Center works   xvi

priority levels, understanding   xiv

telephone numbers   xvi

website   xv

technical assistance, obtaining

(see also troubleshooting installation)   A-1, B-1

Technical Assistance Center (see TAC)   xiv

technical support   xiii

through Cisco.com   xiv

through TAC   xiv

telephone numbers for TAC (see technical support)   xvi

TFTP, setting up for Software Management   2-24

troubleshooting

installation   A-1, B-1

browser problems   B-10

CiscoWorks Server, accessing   B-8

installation messages, understanding   B-3

Installer window does not appear   B-2

logging in after upgrading   B-2

process status, veiwing   B-10

time-dependent features   1-4

uninstallation, failure of package deletion during   B-7

typographical conventions used in this document   vii

U

uninstalling Essentials   1-32

troubleshooting failure to delete a package   B-7

upgrading Essentials

from a previous version   1-17

backing up the converted database   B-15

changing your database password   B-14

running the installation program   1-18

upgrade paths   1-4

from the evaluation version   1-25

running the installation program   1-25

V

verifying

settings in Syslog configuration file   2-22

Syslog Analyzer functionality   2-22

viewing process status   B-10

W

World Wide Web

contacting TAC via   xv

obtaining Cisco documentation via   xii