Table Of Contents
A - B - C - D - E - H - I - L - M - N - O - P - R - S - T - U - V - W -
index
A
accessing
CCO xii
via e-mail xii
via modem xii
via Telnet xii
via the world-wide web xii
CD-ROM from a remote machine B-8 to B-9
CiscoWorks2000 Server 2-6
troubleshooting access to A-7 to A-8
TAC
via e-mail xiii
via telephone xiii
via the world-wide web xiii
adding
data to Inventory
adding device information manually 2-10 to 2-12
importing data 2-13
device passwords to Inventory 2-21
additional server software required for installation 1-4
at and cron, allowing user bin to use 2-27
audience for this document ix
Availability, verifying that it is working 2-15 to 2-16
available drive space
checking 1-4
server requirements 1-4
B
backing up
caution regarding backup and restore between different versions of Essentials 1-13
the converted database 1-16
your previous database 1-17
during reinstallations 1-17
during upgrades 1-14
during upgrades from the evaluation version 1-17
browser
problems after installation, troubleshooting A-9
requirements for client 1-6
C
Campus Manager, version supported
for local device import 1-7
for remote device import 1-7
cancelling an installation, caution regarding 1-3
Catalyst devices, configuring for Syslog Analysis 2-18 to 2-19
cautions
regarding
cancelling an installation 1-3
database backup and restore options, and different versions of Essentials 1-13
failure to regenerate the NetSys Integration baseline before upgrading 1-8
failure to upgrade IDS when upgrading Essentials 1-13
removing Essentials without using the uninstall program 1-21
significance of x
cautions regarding
using the correct CD-ROM mounting procedure B-1
CCO (Cisco Connection Online)
accessing xii
via e-mail xii
via modem xii
via Telnet xii
via the world-wide web xii
features and services xii
CD-ROM
drives
accessing from a remote machine B-8 to B-9
unmounting B-7
filesystem, unexporting B-9
obtaining documentation on xi
Cisco Connection Online (see CCO)
Cisco IOS devices, configuring for Syslog Analysis 2-17 to 2-18
Cisco WAN Manager, version supported
for remote device import 1-7
CiscoWorks2000 Server
accessing 2-6
performance, improving A-9
troubleshooting access to A-7 to A-8
Daemon Manager not running A-8
proxy server problems A-7 to A-8
verifying that the server is running A-7
client requirements
browser 1-6
memory (RAM) 1-6
system software and hardware 1-6
Configuration Management, setting up 2-28 to 2-38
device configurations, modifying 2-28 to 2-29
confirming that devices are rcp-enabled 2-29
Syslog Analysis, configuring devices for 2-29
device credentials, entering 2-28
device security, modifying 2-29 to 2-30
NetConfig, setting up 2-35 to 2-38
device configurations, verifying 2-36
device credentials, verifying 2-36 to 2-37
device prompts, verifying 2-38
device security, modifying 2-37
Netsys integration, setting up 2-30 to 2-35
caution regarding failure to regenerate the baseline when upgrading 1-8
on a remote Windows NT system 2-32 to 2-34
supported Netsys versions 2-30
configuring
Cisco IOS devices 2-17 to 2-18
CiscoWorks2000 Server 2-7 to 2-9
Essentials (see setting up Essentials)
conventions, typographical, used in this document ix to x
country code, specifying 2-16 to 2-17
cron and at, allowing user bin to use 2-27
CWSI, version supported for remote device import 1-7
D
Daemon Manager not running, troubleshooting A-8
daemons, enabling
database backup and restore options, caution regarding different versions of Essentials 1-13
device
configuration
confirming that devices are rcp-enabled 2-29
modifying for Configuration Management 2-28 to 2-29
verifying in setting up NetConfig 2-36
configuring for Syslog Analysis 2-17 to 2-19
credentials
entering 2-28
import, NMS environments supported for 1-7
information, adding to Inventory
adding information manually 2-10 to 2-12
importing data 2-13
passwords, adding to Inventory 2-21
prompts, verifying 2-38
security, modifying
in Configuration Management 2-29 to 2-30
in NetConfig 2-37
serial numbers, changing 2-14 to 2-15
view, creating 2-14
documentation
audience for this document ix
feedback, providing online xiv
obtaining xi
on CD-ROM xi
on the world-wide web xi
ordering xi
typographical conventions used in ix to x
drives, CD-ROM
accessing from a remote machine B-8 to B-9
mounting local CD-ROM drives B-6 to B-7
unmounting drives B-7
drive space on server, installation requirement 1-4
checking for 1-4
E
e-mail, using
to access CCO xii
to access TAC xiii
languages available xiii
to provide documentation feedback xiv
H
hardware
client requirements 1-6
server requirements 1-4
CCO
accessing xii
features and services xii
TAC
features and services xiii
languages, for e-mail contact xiii
telephone numbers xiii
URL xiii
HP OpenView Network Node Manager, version supported
for local device import 1-7
for remote device import 1-7
I
IDS, upgrade required when upgrading Essentials, caution regarding 1-13
importing
data manually after installation 1-19 to 1-20
device information into Inventory 2-13
installing Essentials 1-1 to 1-22
caution regarding cancelling an installation 1-3
importing data manually after installation 1-19 to 1-20
running the installation program 1-10 to 1-11
time required 1-10
upgrading Essentials data from a remote machine 1-11 to 1-13
client requirements 1-6
server requirements and recommendations 1-3 to 1-5
supported devices 1-8
supported NetSys versions 1-8
supported NMS environments for device import 1-7
upgrade paths 1-3
backing up your previous database 1-17
running the installation program 1-18 to 1-19
removing Essentials 1-21 to 1-22
caution regarding failure to use the correct method 1-21
upgrades from previous versions 1-13 to 1-16
upgrading from previous versions
backing up the converted database 1-16
backing up your previous database 1-14
caution regarding database backup and restore 1-13
caution regarding failure to upgrade IDS when upgrading Essentials 1-13
running the installation program 1-14 to 1-16
upgrading from the evaluation version 1-17 to 1-19
backing up your previous database 1-17
running the installation program 1-18 to 1-19
Inventory, setting up 2-10 to 2-15
data, adding or importing 2-10 to 2-13
adding device information manually 2-10 to 2-12
importing devices 2-13
device passwords, adding to 2-21
device view, creating 2-14
L
languages available through TAC e-mail contact xiii
logging in
as the system administrator 2-6 to 2-7
logging out 2-38
M
memory (RAM) requirements
client 1-6
server 1-4
modem, using to access CCO xii
mounting and unmounting the CD-ROM B-1 to B-9
accessing the CD-ROM from a remote machine B-8 to B-9
caution regarding B-1
mounting a local drive B-6 to B-7
verifying network loopback is enabled B-5
verifying NFS client and server are running B-3 to B-4
verifying or installing patch B-2 to B-3
verifying resolution of system hostname and IP address B-4 to B-5
troubleshooting B-5
undoing mistakes B-5
unexporting the CD-ROM filesystem B-9
unmounting the drive B-7
N
NetConfig, setting up 2-35 to 2-38
device configurations, verifying 2-36
device credentials, verifying 2-36 to 2-37
device prompts, verifying 2-38
device security, modifying 2-37
Netsys integration, setting up
on a remote Windows NT system 2-32 to 2-34
supported Netsys versions 2-30
caution regarding failure to first regenerate the baseline 1-8
NetView, version supported for remote device import 1-7
network
administrators, prerequisite skills ix
operators, prerequisite skills ix
NMS environments supported for device import 1-7
notes, significance of x
O
ordering documentation xi
P
preferences in Software Management, setting 2-21 to 2-22
prerequisites for mounting the CD-ROM B-2 to B-5
verifying network loopback is enabled B-5, B-5
verifying NFS client and server are running B-3 to B-4
verifying or install patch B-2 to B-3
verifying resolution of system hostname and IP address B-4 to B-5
prerequisite skills for
network administrators ix
network operators ix
process status, viewing A-8
proxy server problems, troubleshooting A-7 to A-8
R
making rcp the active file transfer method 2-26 to 2-27
rcp daemon, enabling 2-25 to 2-26
rcp remote user account, creating 2-24 to 2-25
reinstalling or upgrading from the evaluation version (see installing Essentials)
removing Essentials (see installing Essentials)
S
server requirements and recommendations
minimum 1-4
additional software 1-4
available drive space 1-4
memory (RAM) 1-4
system hardware 1-4
recommended 1-5
setting up Essentials 2-1 to 2-38
Availability, verifying that it is working 2-15 to 2-16
CiscoWorks2000 Server
accessing 2-6
Configuration Management, setting up 2-28 to 2-38
device configurations, modifying 2-28 to 2-29
device credentials, entering 2-28
device security, modifying 2-29 to 2-30
NetConfig, setting up 2-35 to 2-38
Netsys integration, setting up 2-30 to 2-35
Inventory, setting up 2-10 to 2-15
data, adding or importing 2-10 to 2-13
device attributes, changing 2-14 to 2-15
device credentials, changing 2-14 to 2-15
device serial numbers, changing 2-14 to 2-15
device view, creating 2-14
logging out 2-38
Software Management, setting up 2-20 to 2-27
adding device passwords to inventory 2-21
preferences, setting 2-21 to 2-22
space required for downloaded files 2-21
Syslog Analysis, setting up 2-16 to 2-20
devices, configuring 2-17 to 2-19
Syslog Analyzer, verifying that it is processing messages 2-20
syslog configuration file, verifying settings in 2-19
Software Management, setting up 2-20 to 2-27
adding device passwords to Inventory 2-21
preferences, setting 2-21 to 2-22
making rcp the active file transfer method 2-26 to 2-27
rcp daemon, enabling 2-25 to 2-26
rcp remote user account, creating 2-24 to 2-25
space required for downloaded files 2-21
/tftpboot directory, creating 2-23 to 2-24
TFTP daemon, enabling 2-22 to 2-23
Software Management, setup
at and cron, allowing user bin to use 2-27
software requirements
client 1-6
server 1-4
space required for downloaded files, in setting up Software Management 2-21
supported
devices 1-8
Netsys versions 2-30
NMS environments for device import 1-7
installation, troubleshooting A-5
setting up
configuring Catalyst devices 2-18 to 2-19
configuring Cisco IOS devices 2-17 to 2-18
configuring devices for 2-17 to 2-19
Syslog Analyzer, verifying that it is processing messages 2-20
syslog configuration file, verifying settings in 2-19
Syslog Analyzer, verifying that it is processing messages 2-20
syslog configuration file, verifying settings in 2-19
T
TAC (Technical Assistance Center)
features and services xiii
languages, for e-mail contact xiii
telephone numbers xiii
URL xiii
Technical Assistance Center (see TAC)
CCO
accessing xii
features and services xii
TAC
accessing xiii
features and services xiii
telephone numbers xiii
telephone numbers for TAC xiii
Telnet, using to access CCO xii
/tftpboot directory, creating 2-23 to 2-24
TFTP daemon, enabling 2-22 to 2-23
troubleshooting
browser problems A-9
CiscoWorks2000 Server, accessing A-7 to A-8
CiscoWorks2000 Server performance, improving A-9
failure to delete a package during uninstallation A-5
installation messages, understanding A-2 to A-5
logging in after upgrading A-1 to A-2
process status, viewing A-8
Syslog Analysis, problems during installation A-5
Netsys integration setup 2-34 to 2-35
typographical conventions used in this document ix to x
U
uninstalling Essentials (see installing Essentials)
unmounting the CD-ROM drive B-7
upgrading Essentials (see installing Essentials)
URLs
for accessing CCO xii
for accessing Cisco documentation xi
for accessing TAC xiii
for ordering the documentation CD-ROM xi
V
verifying
device
configurations 2-36
prompts 2-38
settings in the syslog configuration file 2-19
that Availability is working 2-15 to 2-16
that Syslog Analyzer is processing messages 2-20
that the CiscoWorks2000 Server is running A-7
viewing process status A-8
W
Windows NT system, setting up Netsys integration on a remote 2-32 to 2-34
world-wide web
accessing CCO on xii
documentation, obtaining via xi
using to access TAC xiii