Table Of Contents
A - B - C - D - H - I - L - M - N - P - R - S - T - U - V - W -
index
A
accessing
Cisco.com xi
CiscoWorks2000 Server 2-6
troubleshooting access to A-6 to A-8
TAC
by telephone xii
website xii
adding
data to Inventory
adding device information manually 2-10 to 2-12
importing data 2-13
device passwords to Inventory 2-21
additional server software required for installation 1-4
at and cron, allowing user bin to use 2-27
audience for this document vii
Availability, verifying that it is working 2-15 to 2-16
available drive space
checking 1-4
server requirements 1-4
B
backing up
caution regarding backup and restore between different versions of Essentials 1-14
the converted database 1-17
your previous database
during upgrades 1-14
browser
problems after installation, troubleshooting A-9
requirements for client 1-6
C
Campus Manager, version supported
for local device import 1-7
for remote device import 1-7
cancelling an installation, caution regarding 1-3
Catalyst devices, configuring for Syslog Analysis 2-18 to 2-19
cautions
regarding
cancelling an installation 1-3
database backup and restore options, and different versions of Essentials 1-14
failure to regenerate the NetSys Integration baseline before upgrading 1-8
failure to upgrade IDS when upgrading Essentials 1-13
removing Essentials without using the uninstall program 1-21
significance of viii
CD-ROM
mounting and unmounting B-1 to B-6
mounting a local drive B-2 to B-3
mounting a remote drive B-4
unmounting the drive B-5 to B-6
CD-ROM, obtaining documentation on a ix
Cisco.com
accessing xi
features and services xi
ordering documentation from x
Cisco IOS devices, configuring for Syslog Analysis 2-17 to 2-18
Cisco WAN Manager, version supported
for remote device import 1-7
CiscoWorks2000 Server
accessing 2-6
configuring 2-7 to 2-9
performance, improving A-9
troubleshooting access to A-6 to A-8
Daemon Manager not running A-8
proxy server problems A-7
verifying that the server is running A-7
client requirements
browser 1-6
memory (RAM) 1-6
system software and hardware 1-6
Configuration Management, setting up 2-28 to 2-38
device configurations, modifying 2-28 to 2-29
confirming that devices are rcp-enabled 2-29
Syslog Analysis, configuring devices for 2-29
device credentials, entering 2-28
device security, modifying 2-29 to 2-30
NetConfig, setting up 2-36 to 2-38
device configurations, verifying 2-36
device credentials, verifying 2-37
device prompts, verifying 2-38
device security, modifying 2-37
Netsys integration, setting up 2-30 to 2-35
caution regarding failure to regenerate the baseline when upgrading 1-8
on a remote Windows NT system 2-32 to 2-34
supported Netsys versions 2-30
troubleshooting 2-34 to 2-35
upgrading 2-30 to 2-31
configuring
Catalyst devices 2-18 to 2-19
Cisco IOS devices 2-17 to 2-18
CiscoWorks2000 Server 2-7 to 2-9
Essentials (see setting up Essentials)
conventions, typographical, used in this document vii to viii
country codes, specifying, in setting up Syslog Analysis 2-16 to 2-17
cron and at, allowing user bin to use 2-27
CWSI, version supported for remote device import 1-7
D
Daemon Manager not running, troubleshooting A-8
daemons, enabling
rcp 2-25 to 2-26
TFTP 2-22 to 2-23
database backup and restore options, caution regarding different versions of Essentials 1-14
device
configuration
confirming that devices are rcp-enabled 2-29
modifying for Configuration Management 2-28 to 2-29
verifying in setting up NetConfig 2-36
configuring for Syslog Analysis 2-17 to 2-19
Catalyst 2-18 to 2-19
Cisco IOS 2-17 to 2-18
credentials
changing 2-14 to 2-15
entering 2-28
verifying 2-36 to 2-37
import, NMS environments supported for 1-7
information, adding to Inventory
adding information manually 2-10 to 2-12
importing data 2-13
passwords, adding to Inventory 2-21
prompts, verifying 2-38
security, modifying
in Configuration Management 2-29 to 2-30
in NetConfig 2-37
serial numbers, changing 2-14 to 2-15
view, creating 2-14
documentation
audience for this document vii
feedback (reader comment) form, submitting electronically x
obtaining ix
obtaining the latest x
from Cisco.com x
from Networking Products MarketPlace x
from the online Subscription Store x
on CD-ROM ix
on the web ix
related viii to ix
typographical conventions used in vii to viii
drive space on server, installation requirement 1-4
checking for 1-4
H
hardware
client requirements 1-6
server requirements 1-4
help
online, how to use viii
technical support (see technical support)
HP OpenView Network Node Manager, version supported
for local device import 1-7
for remote device import 1-7
I
IDS, upgrade required when upgrading Essentials, caution regarding 1-13
importing
data manually after installation 1-20
device information into Inventory 2-13
installing Essentials 1-1 to 1-22, A-6
caution regarding cancelling an installation 1-3
importing data manually after installation 1-20
new installations 1-9 to 1-13
running the installation program 1-9 to 1-11
time required 1-9
upgrading Essentials data from a remote machine 1-11 to 1-13
preparation for 1-3 to 1-8
client requirements 1-6
server requirements and recommendations 1-3 to 1-5
supported devices 1-8
supported NetSys versions 1-8
supported NMS environments for device import 1-7
upgrade paths 1-3
product overview 1-1 to 1-2
reinstalling 1-17 to 1-19
running the installation program 1-18 to 1-19
removing Essentials 1-21 to 1-22, A-6
caution regarding failure to use the correct method 1-21
task overview 1-2 to 1-3
upgrading from previous versions 1-13 to 1-17
backing up the converted database 1-17
backing up your previous database 1-14
caution regarding database backup and restore 1-14
caution regarding failure to upgrade IDS when upgrading Essentials 1-13
changing your database password 1-14 to 1-15
running the installation program 1-15 to 1-16
upgrading from the evaluation version 1-17 to 1-19
running the installation program 1-18 to 1-19
Inventory, setting up 2-10 to 2-15
data, adding or importing 2-10 to 2-13
adding device information manually 2-10 to 2-12
importing devices 2-13
device passwords, adding to 2-21
device view, creating 2-14
L
logging in
after upgrades A-1 to A-2
as the system administrator 2-6 to 2-7
logging out 2-38
M
memory (RAM) requirements
client 1-6
server 1-4
mounting and unmounting the CD-ROM (see CD-ROM, mounting and unmounting)
N
NetConfig, setting up 2-36 to 2-38
device configurations, verifying 2-36
device credentials, verifying 2-37
device prompts, verifying 2-38
device security, modifying 2-37
Netsys integration, setting up
on a remote Windows NT system 2-32 to 2-34
supported Netsys versions 2-30
troubleshooting 2-34 to 2-35
upgrading 2-30 to 2-31
caution regarding failure to first regenerate the baseline 1-8
NetView, version supported for remote device import 1-7
network
administrators, prerequisite skills vii
operators, prerequisite skills vii
Networking Products MarketPlace, ordering documentation from x
NMS environments supported for device import 1-7
notes, significance of viii
P
preferences in Software Management, setting 2-21 to 2-22
prerequisite skills for
network administrators vii
network operators vii
process status, viewing A-8
product overview 1-1 to 1-2
proxy server problems, troubleshooting A-7
R
rcp, setting up 2-24 to 2-27
making rcp the active file transfer method 2-26 to 2-27
rcp daemon, enabling 2-25 to 2-26
rcp remote user account, creating 2-24 to 2-25
reader comment form, submitting electronically x
reinstalling or upgrading from the evaluation version (see installing Essentials)
removing Essentials (see installing Essentials)
S
server requirements and recommendations
minimum 1-4
additional software 1-4
available drive space 1-4
memory (RAM) 1-4
system hardware 1-4
recommended 1-5
setting up Essentials 2-1 to 2-38
Availability, verifying that it is working 2-15 to 2-16
CiscoWorks2000 Server
accessing 2-6
configuring 2-7 to 2-9
Configuration Management, setting up 2-28 to 2-38
device configurations, modifying 2-28 to 2-29
device credentials, entering 2-28
device security, modifying 2-29 to 2-30
NetConfig, setting up 2-36 to 2-38
Netsys integration, setting up 2-30 to 2-35
Inventory, setting up 2-10 to 2-15
data, adding or importing 2-10 to 2-13
device attributes, changing 2-14 to 2-15
device credentials, changing 2-14 to 2-15
device serial numbers, changing 2-14 to 2-15
device view, creating 2-14
logging in 2-6 to 2-7
logging out 2-38
Software Management, setting up 2-21 to 2-27
adding device passwords to inventory 2-21
preferences, setting 2-21 to 2-22
rcp, setting up 2-24 to 2-27
space required for downloaded files 2-21
TFTP, setting up 2-22 to 2-24
Syslog Analysis, setting up 2-16 to 2-20
country codes, specifying 2-16 to 2-17
devices, configuring 2-17 to 2-19
Syslog Analyzer, verifying that it is processing messages 2-20
syslog configuration file, verifying settings in 2-19
task overview 2-2 to 2-5
Software Management, setting up 2-21 to 2-27
adding device passwords to Inventory 2-21
preferences, setting 2-21 to 2-22
rcp, setting up 2-24 to 2-27
making rcp the active file transfer method 2-26 to 2-27
rcp daemon, enabling 2-25 to 2-26
rcp remote user account, creating 2-24 to 2-25
space required for downloaded files 2-21
TFTP, setting up 2-22 to 2-24
/tftpboot directory, creating 2-23 to 2-24
TFTP daemon, enabling 2-22 to 2-23
Software Management, setup
at and cron, allowing user bin to use 2-27
software requirements
client 1-6
server 1-4
space required for downloaded files, in setting up Software Management 2-21
Subscription Store, ordering documentation from x
supported
devices 1-8
Netsys versions 2-30
NMS environments for device import 1-7
Syslog Analysis 2-16 to 2-20
installation, troubleshooting A-5
setting up
configuring Catalyst devices 2-18 to 2-19
configuring Cisco IOS devices 2-17 to 2-18
configuring devices for 2-17 to 2-19
country codes, specifying 2-16 to 2-17
Syslog Analyzer, verifying that it is processing messages 2-20
syslog configuration file, verifying settings in 2-19
Syslog Analyzer, verifying that it is processing messages 2-20
syslog configuration file, verifying settings in 2-19
T
TAC (Technical Assistance Center) xi to xii
accessing
by telephone xii
website xii
features and services xi
Technical Assistance Center (see TAC)
technical support, obtaining xi, xii
customers and partners (Cisco.com) xi
accessing xi
services and features xi
warranty or maintenance contract customers (TAC) xi to xii
accessing xii
features and services xi
telephone numbers for TAC xii
TFTP, setting up 2-22 to 2-24
/tftpboot directory, creating 2-23 to 2-24
TFTP daemon, enabling 2-22 to 2-23
troubleshooting
installation A-1 to A-9
browser problems A-9
CiscoWorks2000 Server, accessing A-6 to A-8
CiscoWorks2000 Server performance, improving A-9
failure to delete a package during uninstallation A-5
installation messages, understanding A-2 to A-4
logging in after upgrading A-1 to A-2
process status, viewing A-8
Syslog Analysis, problems during installation A-5
Netsys integration setup 2-34 to 2-35
typographical conventions used in this document vii to viii
U
uninstalling Essentials (see installing Essentials)
unmounting the CD-ROM (see mounting and unmounting the CD-ROM)
upgrading Essentials (see installing Essentials)
V
verifying
device
configurations 2-36
credentials 2-37
prompts 2-38
settings in the syslog configuration file 2-19
that Availability is working 2-15 to 2-16
that Syslog Analyzer is processing messages 2-20
that the CiscoWorks2000 Server is running A-7
viewing process status A-8
W
Windows NT system, setting up Netsys integration on a remote 2-32 to 2-34
World Wide Web
accessing Cisco.com via xi
accessing TAC via xii
ordering documentation over ix