User Guide for CiscoWorks QoS Policy Manager 3.1
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

Numerics

1P2Q2T (1 priority 2 queues 2 thresholds) 20

ASIC group implications 52

CLI command reference for Catalyst 6000 17

CLI command reference for Catalyst with Supervisor IOS 24

1P2Q2T/2Q2T Mapping dialog box (QoS Properties wizard) 58

1P2Q2T/2Q2T page (QoS Properties wizard) 57

2Q1T (2 queues 1 threshold) 20

CLI command reference for Catalyst 2980, 4000 16

2Q2T (2 queues 2 thresholds) 19

ASIC group implications 52

CLI command reference for Catalyst 6000 17

CLI command reference for Catalyst with Supervisor IOS 24

4Q1T (4 queues 1 threshold) 20

CLI command reference for Catalyst with Supervisor IOS 25

4Q1T (4 queues 1 threshold) Shape 21

CLI command reference for Catalyst with Supervisor IOS 25

4Q1T Shape DSCP Mappings dialog box (QoS Properties wizard) 61

4Q1T Shape DSCP Mappings page (QoS Properties wizard) 60

4Q2T (4 queues 2 thresholds) 21

CLI command reference for Catalyst with Supervisor IOS 25

4Q2T CoS Mappings page (QoS Properties wizard) 58

4Q2T DSCP Mappings dialog box (QoS Properties wizard) 60

4Q2T DSCP Mappings page (QoS Properties wizard) 59

A

access control policies 27

CLI command reference 15

enabling 10

See also policies 25

ACL ranges for QPM policies 12

ACS (Access Control Server)

device groups (definition) 11

device groups, working with 34

interaction with QPM 11

synchronizing user permissions 36

user permissions for QPM 10

actions, See policy actions 33

active device group, setting 36

See also device groups 36

Active Jobs page 12

viewing the deployment status 10

Add Assignment dialog box 37

administration features 1

Admin tab UI reference 1

See also Audit option (Admin tab UI reference) 6

See also Backup/Retrieve Backup option (Admin tab UI reference) 1

See also Import Policy Groups option (Admin tab UI reference) 11

See also SNMP option (Admin tab UI reference) 14

See also User Permission Report option (Admin tab UI reference) 15

aggregate policing, See policing 7

aliases 40

defining application 41

defining IP 40

deleting 42

modifying 42

working with 40

analysis, See QoS analysis 1

Application Alias dialog box 7

application aliases 41

defining in policy filter 31

deleting 42

filtering by 30

modifying 42

Application dialog box 79

applications

defining aliases for 41

filtering by 30

Applications Aliases page 6

ASIC group, implications for 1P2Q2T/2Q2T queuing 52

Assigned Network Elements page 35

Assignment Conflicts Report 35

Assignment Conflicts Reports page 34

assignments, See network element assignments 13

Assignment Summary page (IP Telephony wizard) 104

ATM

configuring QoS for ATM to Frame Relay 29

configuring QoS for AVVID 28

Attached Policy Groups page 9

audience for this document 25

Audit Calendar dialog box 11

audit logs 9

deleting 11

viewing 10

Audit option (Admin tab UI reference) 6

Audit Calendar dialog box 11

Audit Trail Deployment Group Actions page 8

Audit Trail General Logs page 10

Audit Trail Library Components page 9

Audit Trail Policy Groups/Policies page 7

Audit Trail Deployment Group Actions page 8

Audit Trail General Logs page 10

Audit Trail Library Components page 9

Audit Trail Policy Groups/Policies page 7

AutoQoS 30

auxiliary VLAN, configuring for IP telephony 17

B

backing up QPM data 1

Backup/Retrieve Backup option (Admin tab UI reference) 1

Create Backup page 2

Retrieved Backup History page 5

Retrieve Full Backup page 3

Retrieve Incremental Backup page 4

Scheduled Backups page 6

backups, of QPM database 1

deleting full 7

deleting incremental 8

deleting scheduled 9

full (definition) 2

incremental (definition) 2

making 3

retrieving, See also retrieving QPM backups 5

scheduling 3

troubleshooting problems 20

viewing history of 4

viewing history of retrieved 7

viewing scheduled 9

backup schedules 3

creating 3

deleting 9

backup showRun configuration commands 7

CLI Preview job 26

Job Details report 19

verification job 31

viewing prior to deployment 7

baseline QoS analysis, performing 5

See also QoS analysis 5

baseline traffic profile, See also QoS analysis 5

Bc (committed burst) 8

Be (excess burst size) 7

BECN (backwards explicit congestion notification) 8

blind login 7

enabling 11

branch office in IP telephony network 1

configuring the access switch in 20

C

CallManager and Gateway QoS configuration 15

See also IP telephony QoS configuration 15

campus domain in IP telephony network 1

network model 3

Capabilities Report page (Policy Group Definition wizard) 48

CAR (committed access rate) policing 7

average rate 7

burst size 7

CLI command reference 15

excess burst size (Be) 7

card type, troubleshooting 10

cautions

significance of 26

CBWFQ (class-based weighted fair queuing), See class-based QoS queuing 11

CDP (Cisco Discovery Protocol) 12

CEF (Cisco Express Forwarding) 33

CIR (committed information rate) 9

Cisco.com, accessing 29

CiscoWorks Common Services 3

required for QPM 3

user permissions 10

class-based QoS, See MQC 11

class-based QoS queuing 11

CLI command reference 4

class default filters 30

CLI command reference 1

CLI commands 2

previewing for a CLI Preview job 26

previewing for a verification job 31

previewing for deployment 7

viewing before or after deployment 23

viewing for a CLI Preview job 27

viewing from the Job Details report 19

CLI commands for QPM actions 1

CLI Preview Details page 25

for a CLI Preview job 27

CLI Preview job 23

creating 27

deleting 27

selecting the deployment group for 25

selecting the devices for 26

statuses 27

verifying information 27

CLI Preview page 21

activating the CLI Preview wizard 25

using 27

viewing the job details 27

CLI Previews option (Deploy tab UI reference) 21

CLI Preview Details page 25

CLI Preview page 21

CLI Preview wizard 23

Deployment Group Selection page 23

Device Selection and Preview page 24

Summary page 25

CLI Preview wizard 23

confirming the wizard information 27

Deployment Group Selection page 23

Device Selection and Preview page 24

previewing and selecting devices 26

selecting the deployment group 25

Summary page 25

using to activate a CLI Preview job 23

CLI translation of policies 24

CLI command reference 1

Collection service error troubleshooting (table) 15

coloring, See marking 5

Command Line Interface, See CLI commands 2

Common Services, See CiscoWorks Common Services 3

configuration files 2

deploying QoS policies to 8

downloading 18

generating 2

Configure tab UI reference 1

See also Deployment Groups option (Configure tab UI reference) 1

See also IP Telephony option (Configure tab UI reference) 101

See also Libraries option (Configure tab UI reference) 4

See also Policy Groups option (Configure tab UI reference) 13

See also Search option (Configure tab UI reference) 129

configuring QoS for IP telephony, See IP telephony QoS configuration 3

Conflicts option (Reports tab UI reference) 32

Assignment Conflicts Report 35

Assignment Conflicts Reports page 34

Device Configuration Verification wizard

Deployment Group Selection page 39

Device Selection and Preview page 40

Summary page 41

FRTS Conflicts - DLCIs page 33

FRTS Conflicts - Interfaces page 32

Job Verification Details page 37

Verify Device Configuration page 36

congestion avoidance 22

defining as QoS property 9

defining in policy actions 33

weighted random early detection (WRED) 22

Congestion Avoidance page (QoS Properties wizard) 71

congestion management 10

class-based QoS queuing 11

custom queuing (CQ) 15

defining as QoS property 9

distributed weighted fair queuing (DWFQ) 12

fair queuing (FQ) 13

first in first out queuing (FIFO) 17

priority queuing (PQ) 14

queuing on switch ports 19

See also queuing 10

weighted fair queuing (WFQ) 16

weighted round robin queuing (WRR) 18

Congestion Management page (QoS Properties wizard) 50

Constraint Definition from Inventory page 46

Constraint Definitions page (Policy Group/Template Definition wizard) 42

constraints, See device constraints 5

constraints violations for deployment 6

Copy Deployment Group dialog box 4

Copy Policy Group dialog box 16

CoS (class of service) 5

filtering by 30

CoS dialog box 84

CoS to DSCP mappings 12

CoS to DSCP Mappings dialog box 26

CoS to DSCP Mappings page 25

CQ (custom queuing) 15

CLI command reference 12

Create Backup page 2

cross-interface aggregate policing, See policing 7

CRTP (compressed real-time protocol), See RTP header compression 26

CSV file, importing devices from 6

D

databases, See QPM databases 2

DE (discard eligibility) bit 5

debug information, obtaining 3

Define from Devices page 45

deploying jobs from an external trigger 35

deploying QoS policies 1

Job Details page 8

overview 2

See also deployment jobs 2

See also deployment status 2

See also troubleshooting QPM

deployment problems 11

to configuration files 2

via Telnet 2

entering job details for 8

Deployment Group page 3

deployment groups 1

copying 5

creating 4

definition 11

deleting 7

deployment of 9

historical 18

managing multiple 7

opening 3

renaming 6

understanding 1

viewing audit logs of changes 10

viewing CLI translation of policies in 24

Deployment Group Selection page (CLI Preview wizard) 23

Deployment Group Selection page (Deployment wizard) 2

Deployment Group Selection Page (Device Configuration Verification wizard) 39

Deployment Groups List page 3

Deployment Groups option (Configure tab UI reference) 1

Copy Deployment Group dialog box 4

Deployment Group page 3

Deployment Groups page 2

Deployment Groups page 2

Deployment History report 21

Deployment History Report page 19

deployment jobs 10

pausing 12

redeploying 13

removing from list 10

resuming 12

selecting devices for 7

stopping 12

viewing details 10

viewing device details 23

Deployment option (Deploy tab UI reference) 1

Deployment wizard 2

Deployment Group Selection page 2

Deployment Groups List page 3

Device Configuration Preview window 9

Device Selection and Preview page 7

Historical Deployment Groups List page 4

Job Details page 10

Restore Validation Report window 6

Summary page 11

Validate Historical page 5

deployment problems, troubleshooting 11

deployment status 10

Aborted 10

Completed 10

Failed 10

In Progress 10

Paused 10

Pending 10

viewing 10

Deployment wizard 2

confirming wizard information 9

Deployment Group Selection page 2

Deployment Groups List page 3

Device Configuration Preview window 9

Device Selection and Preview page 7

entering the job details 8

Historical Deployment Groups List page 4

Job Details page 10

Restore Validation Report window 6

selecting a deployment group 4

current 4

historical 4

selecting and previewing devices 7

Summary page 11

Validate Historical page 5

validating an historical deployment group 5

Deploy tab UI reference 1

See also CLI Previews option (Deploy tab UI reference) 21

See also Deployment option (Deploy tab UI reference) 1

See also Jobs option (Deploy tab UI reference) 12

device access parameters 4

configuring defaults 12

device configuration

uploading QoS configuration to QPM 16

viewing 17

Device Configuration Preview window 9

device configuration verification 30

creating a job 30

deleting a job 32

viewing a job 32

Device Configuration Verification wizard 30

Deployment Group Selection page 39

Device Selection and Preview page 40

previewing devices configuration 31

selecting a deployment group 30

selecting devices 31

Summary page 41

verifying the wizard information 32

device constraints 2

adding 20

defining in a policy group 5

deleting 20

modifying 20

modifying for a voice policy group 24

validating 5

viewing 18

Device Constraints page 19

device discovery status, viewing 14

device down indication in graphs 13, 16, 19, 25

device errors and warnings

viewing details for a device 21

Device Errors and Warnings page 19

Device Folder Properties page 39

device folders 20

creating 20

deleting 22

editing 22

using to organize devices 21

working with 20

Device Folder Setting dialog box 6

Device Folders page 37

Device Group Properties page 35

device groups 34

definition 11

deleting from QPM 38

editing properties 37

overview 34

setting the active device group 36

synchronizing information 36

understanding 34

Device Groups page 33

device inventory 1

adding a single device 5

importing from a CSV file 6

importing from QPM 2.1.x 11

importing from RME 8

importing virtual devices 10

overview 1

overview of adding devices 3

device login 12

device management problems, troubleshooting 7

device parameters, updating from RME 23

device policy groups assignments, setting 18

Device Properties page 7

device roles

device role information for IP telephony 5

importing 24

devices 1

adding to inventory 3

authentication at login 12

blind login 7

changing SNMP settings 15

device information 19

exporting 16

rediscovering 19

device properties, viewing and editing 15

devices and network elements, searching for 32

managing overview 1

removing 24

supported by QPM 12

viewing audit logs of changes 10

virtual 10

working with 14

Device Selection and Preview page

for a verification job 31

for CLI Preview job 26

for Deployment wizard 7

redeploying a job 13

Device Selection and Preview page (CLI Preview wizard) 24

Device Selection and Preview page (Deployment wizard) 7

Device Selection and Preview Page (Device Configuration Verification wizard) 40

Devices Search Result page 43

Devices tab UI reference 1

overview 1

See also Manage option (Devices tab UI reference) 1

See also Options option (Devices tab UI reference) 62

See also Search option (Devices tab UI reference) 39

device status, viewing after deployment 23

Device Table page 2

device verification job 29

status

Completed 32

Failed 32

In Progress 32

Pending 32

viewing configuration details 32

Diagnostic Tool 2

DiffServ (differentiated services) 28

Discovery Status Devices List dialog box 31

Discovery Status page 29

disk space shortage 17

in QoS analysis 17

troubleshooting problems 13

Display show run page 14

distributing policies, See deploying QoS policies 1

DLCIs Search Result page 58

DNS name, for devices 4

DNS resolution 22

viewing for a CLI Preview job 27

viewing in Job History report 22

DNS Resolution page 17

documentation 26

audience for this 25

feedback, submitting electronically 30

obtaining 29

CD-ROM 30

Cisco.com 29

ordering 30

other Cisco publications and information 33

related to this product 29

typographical conventions in 25

downlinks, configuring for IntraLAN QoS 16

downloading configuration files 18

DSCP (DiffServ Code Point) 5

filtering by 30

for differentiated services 28

DSCP for IP telephony 16

CoS marking 20

DSCP to CoS mappings 12

DSCP to CoS Mappings dialog box 25

DSCP to CoS Mappings page 24

DSCP to markdown mappings 12

DSCP to Markdown Mappings dialog box 30

DSCP to Markdown Mappings page 29

DTS (distributed traffic shaping) 9

DWFQ (distributed weighted fair queuing) 12

CLI command reference 8

E

End page (IP Telephony wizard) 128

enterprise environment for IP telephony 1

excess markdown mappings 12

Excess Markdown Mappings dialog box 31

Excess Markdown Mappings page 30

exporting

device information 16

historical QoS analysis data 14

QPM 2.1.x database 13

external applications, using to trigger deployment 35

F

FECN (forward explicit congestion notification) 8

FIFO (first in, first out queuing) 17

FIFO (first in first out queuing)

CLI command reference 8

Filter page (Policy wizard) 76

filters, See policy filters 30

FQ (fair queuing) 13

frame relay discard eligibility (DE) bit, See DE (discard eligibility) bit 5

Frame Relay QoS configuration 22

ATM to Frame Relay connections 29

FRF (frame relay fragmentation) 27

CLI command reference with FRTS 10

defining as QoS property 9

FRTS (frame relay traffic shaping) 9

CIR (committed information rate) 9

CLI command reference 9

CLI command reference with FRF 10

CLI command reference with WFQ 10

configuring on DLCIs 58

defining as QoS property 9

FRTS Conflicts - DLCIs page 33

FRTS Conflicts - Interfaces page 32

G

General Definition page (Policy Group Definition wizard) 40

General Definition page (Template Definition wizard) 11

General page (Policy Group and Template) 17

General page (Policy wizard) 75

GTS (generic traffic shaping) 9

CLI command reference 16

H

HDLC interfaces in IP telephony 21

help 31

Cisco.com 31

TAC 32

Escalation Center 33

website 32

historical analysis reports 12

historical analysis reports pages overview 12

historical deployment groups 4

deleting 17

downloading configuration files 18

locking 18

restoring 15

restoring and deploying 15

selecting 4

unlocking 18

viewing 17

Historical Deployment Groups List page 4

Historical Monitoring Tasks page 6

Historical Monitoring Task wizard overview 8

historical QoS analysis 7

disk space shortage 17

duration of tasks (table) 8

exporting data from 14

historical QoS analysis reports 13

customizing 16

viewing 13

historical QoS analysis tasks 7

defining 9

deleting 12

editing 11

stopping 13

overview 7

HTTPS request, deploying from an external trigger 35

I

Ignored Interfaces List dialog box 14

Import Device Roles page 66

Import Devices Wizard 23

General page 23

Select Devices page 26

Import Devices wizard 23

Import Devices wizard overview 23

Import dialog box 14

importing

a single device 5

devices, overview 3

devices from a CSV file 6

devices from QPM 2.1.x 11

devices from RME 8

policies from QPM 2.1.x 11

virtual devices 10

Import Policy Groups - Device Selection page 13

Import Policy Groups from 2.1 page 12

Import Policy Groups option (Admin tab UI reference) 11

Import dialog box 14

Import Policy Groups - Device Selection page 13

Import Policy Groups from 2.1 page 12

Import Policy Groups option (Reports tab UI reference) 29

Import Policy Groups Reports option (Reports tab UI reference)

Import Policy Groups Reports page 29

Import Report 30

Import Policy Groups Reports page 29

Import Report 30

incremental Telnet script commands 7

CLI Preview job 26

Job Details report 19

verification job 31

viewing prior to deployment 7

inline power 9

CLI command reference 14

In Policies page 32

Interface Properties page 16

interfaces

displaying 32

hiding 31

hiding and displaying 31

Interfaces page 15

Interfaces Search Result page 48

IntraLAN QoS configuration 16

See also IP telephony QoS configuration 16

Introduction page (IP Telephony wizard) 102

IP addresses

defining aliases for 40

filtering by 30

IP aliases

defining 40

defining in policy filter 31

deleting 42

filtering by 30

modifying 42

IP Aliases dialog box 5

IP Aliases page 5

IP phone QoS configuration 13

See also IP telephony QoS configuration 13

IP precedence 5

filtering by 30

for differentiated services 28

IP precedence to DSCP mappings 12

IP Precedence to DSCP Mappings dialog box 28

IP Precedence to DSCP Mappings page 27

IP RTP (real-time transport protocol) priority 25

CLI command reference 13

defining as QoS property 9

IP-RTP Port Range dialog box 85

IP RTP ports

filtering by 30

IP telephony network

devices 11

model of 3

See also IP telephony QoS configuration 3

troubleshooting 18

IP Telephony option (Configure tab UI reference) 101

IP Telephony wizard

Assignment Summary page 104

End page 128

Introduction page 102

Remove Network Elements page 109

Select CallManager Connections page 112

Select IntraLAN Connections page 114

Select IP Phone Connections page 106

Select IP Telephony Devices page 103

Select Router WAN to Switch Connections page 121

Select SoftPhone Connections page 110

Select Switch to WAN Router Connections page 119

Select Voice VLAN Connections page 117

Select WAN Frame Relay Connections page 126

Select WAN Point to Point Connections page 123

IP Telephony option (Reports tab UI reference) 1

Voice Ready Report page 2

IP telephony QoS configuration 1

advanced topics 27

ATM templates 28

ATM to Frame Relay templates 29

auxiliary VLAN 17

CallManager and Voice Gateway ready ports for Catalyst 6000 switches 15

campus domain 3

global device configuration 11

IP phone 13

LAN ports 16

network model 3

network points that require 3

policy group templates 5

selecting devices for 11

selecting network elements for 7

Serial Point-to-Point links 21

SoftPhone 14

SoftPhone policing 27

switch to WAN router 18

using the wizard 10

viewing assignment summary information 11

WAN Frame Relay links 22

WAN implementations 3

WAN router connection to distribution/access switches 20

IP Telephony QoS Design Guide 5

IP Telephony wizard 5

Assignment Summary page 104

End page 128

Introduction page 102

QoS policies configuration description 7

recommended rules for voice roles 7

Remove Network Elements page 109

removing network elements 7

Select CallManager Connections page 112

selecting CallManager and Voice Gateway ready ports 15

selecting router WAN to switch connections 20

selecting Serial Point-To-Point connections 21

selecting switch to WAN router connections 18

selecting the IntraLAN connections 16

selecting the IP phone connections 13

selecting the SoftPhone connections 14

selecting voice VLAN devices 17

selecting WAN Frame Relay connections 22

Select IntraLAN Connections page 114

Select IP Phone Connections page 106

Select IP Telephony Devices page 103

Select Router WAN to Switch Connections page 121

Select SoftPhone Connections page 110

Select Switch to WAN Router Connections page 119

Select Voice VLAN Connections page 117

Select WAN Frame Relay Connections page 126

Select WAN Point to Point Connections page 123

J

Job Details page (Deployment wizard) 10

Job Details report 19

deployment status of a job 19

for a selected deployment 21

from the Managed Devices page 23

Job Details Report page 17

Job History page 14

Job History report 14

jobs, see deployment jobs 2

Jobs option (Deploy tab UI reference) 12

Active Jobs page 12

Deployment History Report page 19

Device Errors and Warnings page 19

DNS Resolution page 17

Job Details Report page 17

Job History page 14

Managed Devices page 20

Restore Deployment Group page 16

Job Verification Details page 37

Job Verification Details report 32

L

Layer 2 QoS capabilities for IP telephony 16

Layer 3 QoS capabilities for IP telephony 16

LFI (link fragmentation and interleaving) 26

CLI command reference 14

defining as QoS property 9

libraries 40

Application Aliases library 41

deleting aliases 42

IP Aliases library 40

modifying aliases 42

Policy Group Templates library 43

using application aliases in filters 30

using IP aliases in filters 30

viewing audit logs of changes 10

Libraries option (Configure tab UI reference) 4

Application Alias dialog box 7

Applications Aliases page 6

Attached Policy Groups page 9

IP Aliases dialog box 5

IP Aliases page 5

Policy Groups Templates page 8

Template Definition wizard

General Definition page 11

limiting, See Policing 6

LLQ (low latency queuing) 24

locking an historical deployment group 18

logs, See audit logs 9

M

Managed Devices page 20

Managed Devices report 23

Manage option (Devices tab UI reference) 1

Device Folder Properties page 39

Device Folder Properties page (table) 39

Device Folder Setting dialog box 6

Device Folder Setting dialog box (table) 7

Device Folders page 37

Device Folders page (table) 38

Device Group Properties page 35

Device Group Properties page, Access Parameters area (table) 36

Device Group Properties page, ACL Ranges area (table) 37

Device Group Properties page, buttons (table) 37

Device Group Properties page, Device Settings area (table) 35

Device Group Properties page, General Information area (table) 35

Device Groups page 33

Device Groups page (table) 33

Device Properties page 7

Device Properties page, Access Parameters area (table) 11

Device Properties page, ACL Ranges area (table) 12

Device Properties page, buttons (table) 13

Device Properties page, Device Settings area (table) 10

Device Properties page, General Information area (table) 8

Device Properties page, Topology area (table) 12

Device Table page 2

Device Table page (table) 2

Discovery Status Devices List dialog box 31

Discovery Status Devices List dialog box (table) 31

Discovery Status page 29

Discovery Status page (table) 30

Display show run page 14

Display show run page (table) 14

Ignored Interfaces List dialog box 14

Import Devices Wizard

General page 23

General page (table) 23

General page, import from CSV file option (table) 25

General page, import from QPM 2.x option (table) 26

General page, import from RME option (table) 25

General page, import virtual devices from file option (table) 26

General page, manual import option (table) 24

Select Devices page 26

Select Devices page (table) 27

Import Devices wizard overview 23

Interface Properties page 16

Interface Properties page, DLCI area (table) 18

Interface Properties page, General area (table) 16

Interface Properties page, Interface VLAN Association area (table) 18

Interface Properties page, Topology area (table) 17

Interface Properties page, VC ATM area (table) 17

Interfaces page 15

Policy Group Assignment dialog box 6

Policy Group Assignment dialog box (table) 6

Source-Dest Pair page 18

Source-Dest Pair page (table) 19

Source-Dest Pair Properties page 20

Source-Dest Pair Properties page (table) 20

VLAN Properties page 22

VLAN Properties page, General Information area (table) 22

VLAN Properties page, VLAN Interfaces Association area (table) 22

VLANs page 20

VLANs page (table) 21

Manual Constraint Definition page 44

mappings

CLI command reference for Catalyst 6000 18

CLI command reference for Catalyst with Supervisor IOS 26

CoS to DSCP 12

defining in policy groups 12

DSCP to CoS 12

DSCP to markdown 12

excess markdown 12

IP precedence to DSCP 12

NBAR ports 12

markdown 6

marking 5

CLI command reference for Catalyst 2980, 4000 17

CLI command reference for Catalyst 3500XL and 2900XL 16

CLI command reference for Catalyst 5000 17

CLI command reference for Catalyst 6000 18

CLI command reference for Catalyst with Supervisor IOS 21

CLI command reference for class-based 6

defining in policy actions 33

See also policing 6

See also trust states 5

Matching and Dropped Traffic for Policies page 13

Matching Traffic for Filter Conditions page 16

microflow policing 7

defining in policy actions 33

missing network elements during validation 5

MLP (multilink PPP)

interfaces in IP telephony 21

IP RTP queuing 25

requirement for LFI 26

Modular QoS CLI, See MQC (Modular QoS CLI) 5

modular shaping 9

CLI command reference 7

defining as QoS property 9

monitoring, See QoS analysis 1

Monitoring Task Wizard 8

Select Devices page 9

Select Interfaces page 10

Select Policies page 11

Summary page 12

Task Definition page 8

MPLS (multiprotocol label switching) 5

filtering by 30

MPLS dialog box 85

MQC (Modular QoS CLI) 5

for marking 5

for policing 7

with class-based QoS queuing 11

N

NBAR (network-based application recognition)

CLI command reference for port mapping 13

enabling port mapping 10

filtering by 30

port mappings 12

NBAR Port Mappings dialog box 23

NBAR Port Mappings page 22

network element assignments

invalid assignments 6

removing from policy group 13

setting in policy group 13

setting using device manager 26

viewing 18

viewing for policy group 13

network elements 25

assigning to a policy group 13

network element policy group assignments, setting using device manager 26

network element properties, viewing and editing 26

overview 25

searching for 32

working with 25

O

Options option (Devices tab UI reference) 62

Import Device Roles page 66

Import Device Roles page (table) 67

overview 62

Sync Device Groups and Privileges page (table) 64

Sync Privileges page 64

Update Passwords (RME) page 62

Update Passwords (RME) page (table) 62

Out Policies page 32

overview

aliases 40

deployment 2

deployment groups 1

device groups 34

device inventory 1

IP telephony 1

managing devices 1

network elements 25

policies 25

policy groups 2

policy group templates 43

QoS 1

QoS analysis 1

QPM 3

QPM database backups 2

types of QoS analysis 2

understanding what QPM monitors 3

working with devices 14

working with network elements 25

P

packet classification 3

packet coloring, See marking 5

packet marking, See marking 5

pausing a deployment job 12

PBR (policy-based routing) 5

CLI command reference 15

performance analysis, See QoS analysis 1

permissions, See user permissions 10

planning for QoS deployment 1

policies 25

changing the priority of 38

configuring for IP telephony 4

creating 28

defining filters in 30

deleting 36

enabling and disabling 37

importing from QPM 2.1.x 11

modifying 35

reordering 38

searching for 39

understanding 25

viewing 27

viewing audit logs of changes 10

viewing CLI translation of 24

viewing for policy groups 18

working with 25

policing 6

CAR, See also CAR (committed access rate) policing 7

CLI command reference for Catalyst 6000 19

CLI command reference for Catalyst with Supervisor IOS 23

CLI command reference for class-based 6

CLI command reference for Layer 3 devices 27

defining in policy actions 33

for aggregate flows 7

for cross-interface aggregate flows 7

microflow, See microflow policing 7

SoftPhone traffic 27

token bucket 7

two-rate, See also two-rate policing 8

with MQC 7

Policy/Properties Search page 130

policy actions, defining 33

Policy Actions on Matching Traffic page 18

policy configuration 1

See also policies 25

See also policy groups 2

troubleshooting 6

policy filters 30

class default 30

CLI translation 3

CLI translation of named 3

conditions in 30

defining application aliases for 41

defining in policies 30

defining IP aliases for 40

rules in 30

Policy Group/Template Definition wizard

Constraint Definitions page 42

Policy Group Assignment dialog box 6

Policy Group Definition wizard

Capabilities Report page 48

creating a policy group with 5

General Definition page 40

modifying policy group definitions 20

policy groups 2

configuring FRTS on DLCIs 58

configuring VLAN policies 60

copying 15

creating 5

defining device constraints 5

defining QoS properties and mappings 8

definition 10

deleting 23

disconnecting from policy group template 49

importing from QPM 2.1.x 11

information pages 18

modifying 20

understanding 2

uploading device QoS configuration to 16

viewing 18

viewing audit logs of changes 10

viewing policies in 27

voice policy groups 4

modifying voice policy groups 24

working with 2

Policy Groups option (Configure tab UI reference) 13

1P2Q2T/2Q2T Mapping dialog box 58

Add Assignment dialog box 37

Application dialog box 79

Assigned Network Elements page 35

Constraint Definition from Inventory page 46

Copy Policy Group dialog box 16

CoS dialog box 84

CoS to DSCP Mappings dialog box 26

CoS to DSCP Mappings page 25

Define from Devices page 45

Device Constraints page 19

DSCP to CoS Mappings dialog box 25

DSCP to CoS Mappings page 24

DSCP to Markdown Mappings dialog box 30

DSCP to Markdown Mappings page 29

Excess Markdown Mappings dialog box 31

Excess Markdown Mappings page 30

General page (Policy Group and Template) 17

In Policies page 32

IP Precedence to DSCP Mappings dialog box 28

IP Precedence to DSCP Mappings page 27

IP-RTP Port Range dialog box 85

Manual Constraint Definition page 44

MPLS dialog box 85

NBAR Port Mappings dialog box 23

NBAR Port Mappings page 22

Out Policies page 32

Policy Group/Template Definition wizard

Constraint Definitions page 42

Policy Group Definition wizard

Capabilities Report page 48

General Definition page 40

Policy Groups page 14

Policy Summary page 34

Policy Translation page 98

Policy wizard

Filter page 76

General page 75

Rule Setting page 77

Policy Wizard Congestion Avoidance Actions page 96

Policy Wizard Marking Actions page 87

Policy Wizard Microflow Policing Actions page 88

Policy Wizard Policing Actions page 90

Policy Wizard Queuing Actions page 94

Policy Wizard Shaping Actions page 93

Policy Wizard Summary page 98

Protocol dialog box 80

QoS Properties page 20

QoS Properties wizard

1P2Q2T/2Q2T page 57

4Q1T Shape DSCP Mappings dialog box 61

4Q1T Shape DSCP Mappings page 60

4Q2T CoS Mappings page 58

4Q2T DSCP Mappings dialog box 60

4Q2T DSCP Mappings page 59

Congestion Avoidance page 71

Congestion Management page 50

Shaping Settings page 61

Summary page 73

Traffic Control Settings page 65

Reorder Policies dialog box 35

Service dialog box 84

Single ACL Translation Conditions Editor dialog box 86

Single ACL Translation Editor dialog box 86

Source IP/Destination dialog box 82

Translation Report page 99

Upload QoS Configuration page 99

WRED Mapping dialog box 72

Policy Groups page 14

Policy Groups Templates page 8

policy group templates 43

defining 44

defining QoS properties and mappings 8

definition 11

deleting 51

disconnecting policy groups from 49

modifying 46

understanding 43

using to create policy groups 5

viewing 45

viewing policies in 27

voice policy group templates 4

working with 43

Policy Search Results page 131

Policy Summary page 34

policy translation 24

Policy Translation page 98

Policy wizard

creating policies with 28

defining actions in 33

defining filters with 30

Filter page 76

General page 75

Rule Setting page 77

Policy Wizard Congestion Avoidance Actions page 96

Policy Wizard Marking Actions page 87

Policy Wizard Microflow Policing Actions page 88

Policy Wizard Policing Actions page 90

Policy Wizard Queuing Actions page 94

Policy Wizard Shaping Actions page 93

Policy Wizard Summary page 98

ports

filtering by 30

in application aliases 41

PQ (priority queuing) 14

CLI command reference 11

previewing the CLI commands 7

for a CLI Preview job 26

for a verification job 31

for deployment 7

previewing the devices' configurations for a CLI Preview job 26

prompt, using non-standard 7

properties, See QoS properties 8

Properties Search Results page 132

Protocol dialog box 80

protocols

filtering by 30

in application aliases 41

Q

QoS (Quality of Service)

methods supported by QPM 3

more information 31

overview 1

planning for 1

QPM policy configuration 1

QoS analysis 1

baseline 5

duration of historical analysis tasks (table) 8

for existing QoS configuration 6

historical 7

overview 1

QoS types monitored by QPM 3

real-time 18

troubleshooting problems 13

QoS capabilities 3

classification 3

congestion avoidance 22

congestion management 10

Layer 2 devices 16

Layer 3 devices 16

link-efficiency management 4

management of voice traffic 23

marking 5

policing 6

shaping 8

traffic conditioning 4

QoS configuration

deleting on network element (tip) 14

IP telephony, See IP telephony QoS configuration 1

policies and policy groups 1

uploading from device to QPM 16

viewing CLI translation of 24

QoS policies 2

definition 10

See also policies 25

QoS Policy Manager, See QPM 3

QoS Policy Manager - Real Time Report window 24

QoS properties 2

defining in policy groups 9

viewing 18

QoS Properties page 20

QoS Properties wizard

1P2Q2T/2Q2T page 57

4Q1T Shape DSCP Mappings dialog box 61

4Q1T Shape DSCP Mappings page 60

4Q2T CoS Mappings page 58

4Q2T DSCP Mappings dialog box 60

4Q2T DSCP Mappings page 59

Congestion Avoidance page 71

Congestion Management page 50

defining QoS properties with 9

Shaping Settings page 61

Summary page 73

Traffic Control Settings page 65

QoS style, for port-based or VLAN-based policies 9

QPM 3

backing up and retrieving data 1

basic concepts 10

exiting 11

interaction with other network management products 11

introduction 3

main features 8

management applications

audit 7

backup and restore 7

deployment 6

device management 6

policy configuration 5

QoS analysis 5

QoS configuration for IP telephony 6

QPM 2.1.x database import 7

overview 4

starting 4

supported devices and software releases 12

user interface 5

user permissions 10

using tables in 8

using wizards in 9

workflow 1

working with multiple users 10

QPM 2.1.x

exporting database from 13

importing devices from 11

importing policies from 11

QPM 2.x

migrating from 12

QPM databases

backing up 2

exporting from QPM 2.1.x 13

retrieving backups 5

using Rebuild Database utility to compact 17

QPM problems, troubleshooting 5

Quality of Service (QoS), See QoS 1

querying, See searching 39

queuing

1P2Q2T 20

2Q1T 20

2Q2T 19

4Q1T 20

4Q1T Shape 21

4Q2T 21

defining in policy actions 33

low latency queuing 24

See also congestion management 10

R

rate limiting, See policing 6

Real-Time Monitoring Tasks page 22

Real-Time Monitoring Wizard 23

Device Selection page 23

Interface Selection page 24

Real-Time Monitoring wizard overview 23

real-time QoS analysis 18

reports 22

customizing 22

running 22

tasks 19

defining 19

deleting 21

editing 21

real-time traffic, management of, See voice traffic, management of 23

Rebuild Database utility 17

RED (random early detection) 22

redeploying a deployment job 13

red triangle in graphs 13, 16, 19, 25

Remove Network Elements page (IP Telephony wizard) 109

removing a deployment job 10

removing assigned interfaces in IP telephony 13

CallManager voice role 15

IntraLAN voice role 17

IP phone voice role 13

router WAN to switch voice role 20

SoftPhone voice role 14

switch to WAN router voice role 18

WAN Frame Relay voice role 22

WAN point-to-point voice role 21

Reorder Policies dialog box 35

reports

CLI Preview Details 27

Deployment History 14

import policies from QPM 2.1.x 13

Job Details 10

Job History 8

Job Verification Details 32

Restore 15

Restore Validation 6

Upload 16

Voice Ready 25

Reports tab UI reference 1

See also Conflicts option (Reports tab UI reference) 32

See also Import Policy Groups option (Reports tab UI reference) 29

See also IP Telephony option (Reports tab UI reference) 1

See also Restore option (Reports tab UI reference) 42

See also Upload option (Reports tab UI reference) 3

Reports tab UI reference, Analysis option 12

Actions Graphs: Policy Actions on Matching Traffic page 18

Actions Graphs: Policy Actions on Matching Traffic page (table) 19

Filters Graphs: Matching Traffic for Filter Conditions page 16

Filters Graphs: Matching Traffic for Filter Conditions page (table) 16

historical analysis reports pages overview 12

Historical Monitoring Tasks page 6

Historical Monitoring Tasks page (table) 7

Historical Monitoring Task wizard overview 8

Monitoring Task Wizard

Select Devices page 9

Select Devices page (table) 10

Select Interfaces page 10

Select Interfaces page (table) 10

Select Policies page 11

Select Policies page (table) 11

Summary page 12

Summary page (table) 12

Task Definition page 8

Task Definition page (table) 9

overview 6

Policies Graphs: Matching and Dropped Traffic for Policies page 13

Policies Graphs: Matching and Dropped Traffic for Policies page (table) 14

QoS Policy Manager - Real Time Report window 24

QoS Policy Manager - Real Time Report window (table) 25

Real-Time Monitoring Tasks page 22

Real-Time Monitoring Tasks page (table) 22

Real-Time Monitoring Wizard

Device Selection page 23

Device Selection page (table) 23

Interface Selection page 24

Interface Selection page (table) 24

Real-Time Monitoring wizard overview 23

Restore Deployment Group page 16

Restore option (Reports tab UI reference) 42

Restore Reports page 42

Restore Reports page 42

Restore Validation Report 5

Restore Validation Report window 6

restoring and deploying an historical deployment group 15

restoring an historical deployment group 14

resuming a deployment job 12

Retrieved Backup History page 5

Retrieve Full Backup page 3

Retrieve Incremental Backup page 4

retrieving QPM backups 1

full backups 5

incremental backups 6

viewing history 7

reusable components violations during validation 5

RME 8

importing devices from 8

interaction with QPM 11

updating device parameters from 23

router WAN to switch QoS configuration 20

See also IP telephony QoS configuration 20

RSVP (resource reservation protocol) 29

CLI command reference 13

RTP header compression 26

CLI command reference 14

defining as QoS property 9

Rule Setting page (Policy wizard) 77

S

Scheduled Backups page 6

scheduling, See congestion management 10

Search for Devices page 40

Search for DLCIs page 55

Search for Interfaces page 45

Search for Source-Dest Pairs page 58

Search for VCs page 52

Search for VLANs page 49

searching

for devices and network elements 32

for policies 39

Search option (Configure tab UI reference) 129

Policy/Properties Search page 130

Policy Search Results page 131

Properties Search Results page 132

Search option (Devices tab UI reference) 39

Devices Search Result page 43

Devices Search Result page (table) 43

DLCIs Search Result page 58

DLCIs Search Result page (table) 58

Interfaces Search Result page 48

Interfaces Search Result page (table) 48

overview 39

Search for Devices page 40

Search for Devices page, Network Assignment Criteria area (table) 41

Search for Devices page, Network Element Criteria area (table) 40

Search for Devices page, other controls (table) 42

Search for DLCIs page 55

Search for DLCIs page, Assignment Criteria area (table) 57

Search for DLCIs page, Network Element Criteria area (table) 56

Search for DLCIs page, other controls (table) 57

Search for Interfaces page 45

Search for Interfaces page, Assignment Criteria area (table) 47

Search for Interfaces page, Network Element Criteria area (table) 46

Search for Interfaces page, other controls (table) 47

Search for Source-Dest Pairs page 58

Search for Source-Dest Pairs page, Assignment Criteria area (table) 60

Search for Source-Dest Pairs page, Network Element Criteria area (table) 59

Search for Source-Dest Pairs page, other controls (table) 60

Search for VCs page 52

Search for VCs page, Assignment Criteria area (table) 54

Search for VCs page, Network Element Criteria area (table) 53

Search for VCs page, other controls (table) 54

Search for VLANs page 49

Search for VLANs page, Assignment Criteria area (table) 50

Search for VLANs page, Network Element Criteria area (table) 49

Search for VLANs page, other controls (table) 51

Source-Dest Pairs Search Result page 61

Source-Dest Pairs Search Result page (table) 61

VCs Search Result page 55

VCs Search Result page (table) 55

VLANs Search Result page 51

VLANs Search Result page (table) 51

Select CallManager Connections page (IP Telephony wizard) 112

Select IntraLAN Connections page (IP Telephony wizard) 114

Select IP Phone Connections page (IP Telephony wizard) 106

Select IP Telephony Devices page (IP Telephony wizard) 103

Select Router WAN to Switch Connections page (IP Telephony wizard) 121

Select SoftPhone Connections page (IP Telephony wizard) 110

Select Switch to WAN Router Connections page (IP Telephony wizard) 119

Select Voice VLAN Connections page (IP Telephony wizard) 117

Select WAN Frame Relay Connections page (IP Telephony wizard) 126

Select WAN Point to Point Connections page (IP Telephony wizard) 123

Serial Point-to-Point QoS configuration 21

Service dialog box 84

services

differentiated 28

filtering by 30

guaranteed 29

setqpmloggermode command 3

setting trace logging mode 3

shaping 8

CLI command reference for class-based 7

CLI command reference for Layer 3 devices 27

defining as QoS property 9

defining in policy actions 33

distributed traffic shaping (DTS) 9

frame relay traffic shaping, See also FRTS (frame relay traffic shaping) 9

generic traffic shaping (GTS) 9

modular shaping 9

Shaping Settings page (QoS Properties wizard) 61

signaling 28

defining as QoS property 9

differentiated services 28

guaranteed services 29

Single ACL Translation Conditions Editor dialog box 86

Single ACL Translation Editor dialog box 86

SNMP (Simple Network Management Protocol) 15

changing settings 15

SNMP option (Admin tab UI reference) 14

SNMP Parameter/Properties page 14

SNMP Parameter/Properties page 14

SoftPhone QoS configuration 14

policing 27

See also IP telephony QoS configuration 14

source-destination pairs 28

deleting 30

editing 29

overview 28

Source-Dest Pair page 18

Source-Dest Pair Properties page 20

Source-Dest Pairs Search Result page 61

Source IP/Destination dialog box 82

SSH, using to communicate with devices 2

stopping a deployment job 12

Summary page (CLI Preview wizard) 25

Summary page (Deployment wizard) 11

Summary Page (Device Configuration Verification wizard) 41

Summary page (QoS Properties wizard) 73

supported devices and software releases 12

switch to WAN router QoS configuration 18

See also IP telephony QoS configuration 18

Sync Privileges page 64

system status information for troubleshooting, See also Diagnostic Tool 2

T

tables, using 8

TAC (Technical Assistance Center) 32

Escalation Center 33

website 32

TACACS authentication 12

non-standard prompt 7

technical support 31

Cisco.com 31

TAC 32

Escalation Center 33

website 32

Telnet 2

deploying the configuration to devices 8

incremental script commands

CLI Preview job 26

Job Details report 19

verification job 31

viewing prior to deployment 7

using to connect to a device 16

Template Definition wizard

General Definition page 11

templates, See policy group templates 43

token bucket 7

ToS (type of service) 5

trace logging mode, setting 3

tracking changes, See audit logs 9

traffic control 4

defining as QoS property 9

Traffic Control Settings page (QoS Properties wizard) 65

traffic policing, See policing 6

traffic shaping, See shaping 8

Translation Report page 99

troubleshooting

card type 10

device login problems 7

non-standard prompt 7

troubleshooting QPM 1

database backup problems 20

device management problems 7

IP telephony network 18

obtaining debug information 3

obtaining system status information for 2

policy configuration problems 6

QoS analysis problems 13

cannot run task 16

collection service error 15

disk space shortage 13

display problems 17

error messages 14

graphs do not appear in analysis reports 17

monitoring system error 14

subinterface graphs display incorrect bandwidth percentages 18

starting CiscoWorks Common Services 4

starting QPM problems 5

user interface problems 6

user permission problems 6

using Diagnostic Tool 2

trust DSCP in IP telephony 16

QoS configuration 18

trust states 5

CLI command reference for Catalyst 6000 ports 18

CLI command reference for Catalyst with Supervisor IOS 20

defining as QoS property 9

two-rate policing 8

excess rate 8

normal rate 8

violate action 8

Tx Ring 9

CLI command reference 14

typographical conventions in this document 25

U

unlocking an historical deployment group 18

Update Passwords (RME) page 62

uplinks, configuring for IntraLAN QoS 16

uploading device QoS configuration 16

Upload option (Reports tab UI reference) 3

Upload Report 4

Upload Reports page 3

Upload QoS Configuration page 99

Upload Report 4

Upload report 16

Upload Reports page 3

user interface

troubleshooting problems 6

working with 5

User Permission Report option (Admin tab UI reference) 15

user permissions 10

synchronizing 36

troubleshooting problems 6

users, working with multiple 10

V

Validate Historical page 5

validating the deployment group 5

constraints violations 5

invalid assignments 5

missing network elements during validation 5

reusable components violations 5

validation report 15

VCs Search Result page 55

Verify Device Configuration page 36

using 32

verifying

CLI Preview job information 27

deployment job information 9

device configuration 29

viewing the CLI commands before or after deployment 23

VIP (versatile interface processor) interfaces 9

virtual devices 10

VLAN Properties page 22

VLANs

configuring policies on 60

voice VLANs, configuring QoS policies on 17

VLANs page 20

VLANs Search Result page 51

voice applications 1

voice policy groups 4

assignment conflicts 7

definition 10

modifying 24

network elements assigned to them 7

saving 7

saving network element assignments to 11

viewing a summary of 7

viewing detailed information 7

Voice Ready report 25

IP Telephony wizard 10

viewing devices' voice readiness 25

Voice Ready Report page 2

voice roles 4

CallManager 15

definition 11

IntraLAN 16

IP phone 13

recommended rules for 7

removing assigned voice VLANs 17

Router WAN to Switch 20

saving the assignments for 7

SoftPhone 14

Switch to WAN Router 18

Voice Device 11

WAN Frame Relay 22

WAN Point-to-Point 21

voice templates, definition 11

See also policy group templates 43

voice policy group templates 4

voice traffic, management of 23

1P2Q2T 20

4Q2T 21

CRTP 26

FRF 27

IP RTP priority 25

LFI 26

LLQ with class-based QoS 24

voice VLANs, configuring QoS policies on 17

See also IP telephony QoS configuration 17

VoIP configuration, See also IP telephony QoS configuration 5

W

WAN Frame Relay configuration 22

WAN implementation in IP telephony 1

WFQ (weighted fair queuing) 16

CLI command reference 8

CLI command reference with FRTS 10

wizards, using 9

WRED (weighted random early detection) 22

CLI command reference 11

QoS analysis limitation 3

WRED Mapping dialog box 72

WRR (weighted round robin) queuing 18

CLI command reference 13