User Guide for CiscoWorks LMS Portal 1.2 (With LMS 3.2) - Chapter 4 Adding Portlets to the Views [CiscoWorks LMS Portal]

Table Of Contents

Adding Portlets to the Views

Adding a Portlet

Adding CiscoWorks Admin portlet

Adding Portlets by IFrame

Adding Portlets by RSS

Adding Frequently Used Links

Editing and Deleting Link Names

Adding Portlets From the Remote Server

Adding Application Menu Portlets

Adding Copy to My Portal Portlet

Launching Portlets

Adding Alerts Summary Portlet

Searching for Portlets

Searching Devices, Jobs, and End-hosts with the Object Finder Portlet

Device

Job

End Host

Help

Searching Supported Devices using Supported Device Finder Portlet

IP Address

Host Name

Display Name

SysObjectID

Model Name

Setting Portal Logs

Adding Portlets to the Views

Portlets are the basic units of the CiscoWorks LMS Portal. They are application features that can be plugged into, displayed in, and managed using the portal.

You can add portlets to any view except to Functional View in CiscoWorks LMS Portal.

This section has the following topics:

•Adding a Portlet

•Adding CiscoWorks Admin portlet

•Adding Portlets by IFrame

•Adding Portlets by RSS

•Adding Frequently Used Links

•Adding Portlets From the Remote Server

•Adding Application Menu Portlets

•Adding Alerts Summary Portlet

•Adding Copy to My Portal Portlet

•Launching Portlets

•Searching for Portlets

•Searching Devices, Jobs, and End-hosts with the Object Finder Portlet

•Searching Supported Devices using Supported Device Finder Portlet

•Setting Portal Logs

Adding a Portlet

You can add a portlet to any view other than the Functional View.

Note The Add portlet icon is not available in the Functional View.

To add a portlet:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

The Add portlet pop-up window appears.

To expand and collapse the sections displayed, select the square box next to the section title.

Each section in this window contains a list of portlets.

Step 2 Click Add next to the name of a portlet.

The portlet is added to the selected view.

Step 3 Repeat this step as many times as necessary.

•If the portlet is multi-instanceable (allows you to add the same portlets more than once) the portlet name will continue to appear in the list. The multi-instanceable portlets are displayed with a green box against the respective portlet

For example, the RSS or IFrame portlets are multi-instanceable portlets. You can add these portlets many times to any view.

•If the portlet is single instanceable, a purple box is displayed against the name of the portlet. You can add this portlet only once to the View.

For example, if you want to view the Change Audit portlet, it displays only the audit details. Hence it is a single instanceable portlet.

•If the portlet is already displayed in the particular view, the portlet name will be disabled.

You can also arrange the portlets in CiscoWorks LMS Portal using the Layout option.

For more information on Layout, see Changing the Look of Your View.

Step 4 Click Close to close the popup window

Adding a Portlet into the View through Drag and Drop

To add a portlet into the View through Drag and Drop feature.

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

The Add Portlet pop-up window appears

To expand and collapse the sections displayed, select the square box next to the section title.

Each section in this window contains a list of portlets.

Step 2 Select and drag the respective portlet into the View.

The portlet is added to the view.

Step 3 Click the Close button at the top right corner of the Add Portlet pop-up window.

The Add Portlet pop-up window is closed.

Adding CiscoWorks Admin portlet

CiscoWorks Admin portlet enables you to set your community as LMS, My Portal or CiscoWorks Portal.

To add CiscoWorks Admin portlet

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

A popup window appears. Each section in this window contains a list of portlets.

Step 2 You can expand and collapse these sections by clicking the arrows next to the section titles.

Step 3 Click Others.

The CiscoWorks Admin portlet name appears along with other portlets.

Step 4 Click Add next to the CiscoWorks Admin portlet name.

The CiscoWorks Admin portlet is displayed in CiscoWorks LMS Portal.

You can also arrange the portlet in CiscoWorks LMS Portal, using the Layout option. For more information on layout, see Changing the Columnar Layout.

Step 5 Select the corresponding radio button to set your community.

For example, if you want to set your community as My portal, select the My portal radio button.

Adding Portlets by IFrame

Intra Frame (IFrame) portlet enables you to open new or multiple pages inside the same browser window. You can change the content, title and the size of the IFrame portlet.

To add an IFrame portlet:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

A popup window appears. Each section in this window contains a list of portlets.

Step 2 You can expand and collapse these sections by clicking the arrows next to the section titles.

Step 3 Click Miscellaneous.

The IFrame portlet name appears along with other portlets.

Step 4 Click Add next to the IFrame portlet name.

The IFrame portlet is displayed in CiscoWorks LMS Portal.

You can also arrange the portlet in CiscoWorks LMS Portal, using the Layout option. For more information on layout, see Changing the Columnar Layout.

Step 5 Click Close to close the popup window.

To configure and change the look and feel of the IFrame portlet, see IFrame.

Adding Portlets by RSS

Really Simple Syndication (RSS) is an XML-based format used to distribute Web content (such as news headlines). RSS allows web content publishers to create and disseminate the most current news headlines and URLs.

You can configure RSS in the CiscoWorks LMS application. You can create, add, modify any URL in the RSS portlet and view the details. You can also change the content and the title while configuring the RSS portlet.

To add the RSS portlet:

Step 1 Go to CiscoWorks LMS Portal page and click the Add Portlet icon at the top right corner of the page.

A popup window appears. Each section in this window contains a list of portlets.

You can expand and collapse the sections by clicking the arrows next to the section titles.

Step 2 Click Miscellaneous.

The RSS portlet appears along with other portlets.

Step 3 Click Add next to the RSS portlet.

The RSS portlet is displayed in CiscoWorks LMS Portal.

You can also arrange the portlet in CiscoWorks LMS Portal using the Layout option. For more information on this option, see Changing the Columnar Layout.

Step 4 Click Close to close the popup window.

•To configure RSS portlet, see RSS.

•To customize the look and feel of the RSS portlet, see Changing the Look of Your Portlets.

Adding Frequently Used Links

The Frequently Used Links portlet allows you to add the most commonly used links in the Frequently Used Links portlet.

You can also add, modify and remove the frequently accessed links. For details, see Adding a New Link to the Frequently Used Links Portlet.

To add the Frequently Used Links portlet:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

A popup window appears. Each section in this window contains a list of portlets.

You can expand and collapse the sections by clicking the arrows next to the section titles.

Step 2 Click CiscoWorks and select Others.

A list of portlet names appear.

Step 3 Click Add next to the Frequently Used Links portlet.

The Frequently Used Links portlet is displayed in CiscoWorks LMS Portal.

Step 4 Click Close to close the popup window.

Step 5 Move the mouse over the Frequently Used Links portlet to view the icons.

Step 6 Click the Configuration icon.

The default link names in the Frequently Used Links portlet are displayed. These are:

•Local User Setup

•Add Device

•Log File Status

•Process Status

To add a new link in Frequently Used portlet, see Adding a New Link to the Frequently Used Links Portlet.

Note Select the checkbox against the names to view the default links in the Frequently Used Links portlet.

Adding a New Link to the Frequently Used Links Portlet.

To do this:

Step 1 Click the configuration icon in the Frequently Used Links portlet.

The list of default link names is displayed in the portlet.

Step 2 Enter the new name in the Display Name field.

Step 3 Enter the URL in the URL field.

You can add a relative path by removing the http:// in the URL.

For instance, /cwhp/home.do, /rme/home.do and so on.

Step 4 Click Add to add the new link name.

The newly added link is added to the configuration screen and appears in bold.

Step 5 Click Save to save the new link name and the name changes from bold to plain.

Or

Click Reset to clear all the newly added link names.

Note The link name changes from bold to plain only after it is saved.

Step 6 Select the checkbox against the newly added link.

Click the Save button to save all the changes.

To customize the look and feel of the portlet, see Changing the Look of Your Portlets.

Editing and Deleting Link Names

You can edit and delete the link names:

•Click the Edit button corresponding to the link name to modify the link name.

•Click the Delete button corresponding to the link name to remove the link name.

To re-arrange the link name, click on the link name, drag it to the position of your choice, and drop it.

Adding Portlets From the Remote Server

You can access portlets from a remote server. You can also add such portlets to CiscoWorks LMS Portal.

For instance, assume that you have installed one application in a different server and want to view the porltet details of the application from that server.

Before you connect to the remote server (to fetch the list of portlets) you must check whether the System Identity and password of the two servers (local and remote) are the same.

The remote servers System Identity username and password should be the same as the local server.

If the remote server is in the HTTPS mode (SSL mode), the remote server's certificate should be imported.

To add portlets from a remote server:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

A popup window appears. To expand and collapse the sections, click the arrows next to the section titles.

Step 2 Each section in this window contains a list of portlets.Click CiscoWorks and select Others.

A list of portlet names appear.

Step 3 Click Add next to the Remote portlet.

The Remote portlet is displayed in CiscoWorks LMS Portal.

Step 4 Click the Configuration icon.

Step 5 Enter a server name in the Server field and click Fetch.

This fetches the portlet from a remote server.

Step 6 Select the portlet from the Portlet drop-down list.

Step 7 Click Save to view the portlet with the configured settings.

To customize the look and feel of the portlet, see Changing the Look of Your Portlets.

Adding Application Menu Portlets

The Application Menu portlet enables you to access the links to the corresponding application page.

To add an Application Menu portlet:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

A popup window appears. To expand and collapse the sections, click the arrows next to the section titles.

Step 2 Each section in this window contains a list of portlets.Click CiscoWorks and select Others.

A list of portlet names appears.

Step 3 Click Add next to the Application Menu portlet name.

The Application Menu portlet name is displayed in CiscoWorks LMS Portal.

Step 4 Click Close to close the pop-up window.

Step 5 Move the mouse over the porltet to view the icons.

Step 6 Click the Configuration icon.

Step 7 Select the Application name from the Application drop-down list.

Note In the Application drop-down list, you can view and add the portlets from the Remote servers.

Step 8 Click Save to save the settings.

The new Application portlet appears.

To customize the look and feel of the portlet, see Changing the Look of Your Portlets.

Adding Copy to My Portal Portlet

The Copy to MyPortal portlet enables you to copy any LMS specified view to the existing View.

To add a Copy to My Portal portlet:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

A popup window appears.

To expand and collapse the sections, click the arrows next to the section titles. Each section in this window contains a list of portlets.

Step 2 Click CiscoWorks and select Others.

A list of portlet names appears.

Step 3 Click Add next to the Copy to MyPortal portlet name.

The Copy to MyPortal portlet name is displayed in CiscoWorks LMS Portal.

Step 4 Click the Expand button.

A list of view appears.

Step 5 Select the checkbox next to the respective views.

For example, if you click CS, the CS views will be copied.

Step 6 Click the Copy View button.

Step 7 The selected views are copied to the existing view.

Launching Portlets

You can launch a list of single instance portlets using the List Portlets icon.

Step 1 Go to CiscoWorks LMS Portal and click the List Portlets icon displayed at the top right corner of the page.

A new window opens with a list of LMS Portlets.

The List contains all the single instance portlets from the respective applications. All portlets are displayed as a link.

Step 2 Click any of the portlet link to launch the corresponding portlet.

For instance, if you click the Critical Window Message link, a new pop-up window opens and the portlet appears.

Step 3 Close the new window to return to the home page.

Note However, the Functional View portlets and multi-instance portlets, (portlets which can be added more than once) are not listed using the Portlet List Friendly URL.

Adding Alerts Summary Portlet

The Alerts and Summary portlet will capture the alerts and notification details of various LMS applications. This will provide a launching point for various alarms and notification events within the LMS applications.

Note This portlet will be part of the Network View. You can view only the alerts and notification of the applications that are installed.

The Alerts summary portlet will provide the total number of alerts or for the following events in the LMS applications.

•CM Discrepancies

•CM Best Practices Deviations

•DFM High Severity Alerts

•RME S0, S1, S2 Syslog Alerts

•IPM Violations

•HUM Threshold Violations

You can click the alerts count given in the portlet to view the details of the respective application. However, you cannot change the Refresh interval. This is because the Refresh interval is set to five minutes.

Searching for Portlets

You can search for a portlet using CiscoWorks LMS Portal.

To search for a portlet:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

The Add portlet pop-up window appears.

Step 2 Enter the name of the portlet or first few letters or words of the portlet in the Search field.

The name of the portlet is displayed.

Step 3 Click Close to close the pop-up window.

Searching Devices, Jobs, and End-hosts with the Object Finder Portlet

The Object Finder portlet helps you to search, sort, and filter functions. It also helps you to query the managed entities. You can view the following using the Object Finder portlet:

•Device details

•Job details

•End host details

•MAC address

•IP address

•Host name

•Device names

•User name

•Online help details.

To search using Object Finder portlet:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet con at the top right corner of the page.

A popup window appears.

To expand and collapse these sections, click the arrows next to the section titles.

Step 2 Click CiscoWorks and select Others.

A list of portlet names appear.

The Object Finder portlet appears along with the other portlets.

Step 3 Click Add next to the Object Finder portlet.

The Object Finder portlet is displayed in the view. This portlet allows you to view the details on

•Device

•Job

•End Host

•Help

Step 4 Click Close to close the popup window.

Device

The Device option in the Object Finder portlet enables you to view the display name, host name, and IPaddress details.

To view the device details:

Step 1 Select Device from the drop-down list.

The Device details such as the display name, IP address, host name or all the details are displayed in the adjacent drop-down list.

After selecting the details from the drop-down list, you can enter the details in the Search field and click Search.

Step 2 Enter the device name in the Search field and click Search.

If you do not know the Device name, enter a wildcard (*) or (?) in the Search field and click Search.

The following details are displayed:

•Display Name—Name of the device. Click the link below the Display Name to view the device details. The Device Center page appears with the device details.

•Domain Name—Domain name of the device.

•Host Name— Host name of the device.

•IP Address—IP address of the device.

•Managed By—Name of the application along with the server in which the device is managed.

Step 3 Click Reset to clear all the details and the displayed outputs of a search.

Job

You can use the Job option in the Object Finder portlet to view the job ID, job type, job status, job description and the time at which the job was scheduled.

To view the Job details:

Step 1 Select Job from the drop-down list.

The Job details such as the Job ID, Job Description are displayed in the adjacent drop-down list.

After selecting the Job details from the drop-down list, you can enter these details in the Search field and click Search.

Step 2 Enter the Job name in the Search field and click Search.

If you do not know the Job name enter a wildcard (*) or (?) in the Search field and click Search.

The following details are displayed.

•Job ID—Click the link below the Job ID to view its details in the Jobs Details page.

•Job Type—Type of job, such as Device_Support or QUICK_CPU_UTILIZATION_REPORT_JOB and so on.

•Job Status—Status of the job, such as Failed, Schedule, and Succeeded.

•Job Description— Description of the job such as System Inventory Polling Job, Syslog Records default purge job.

•Owner— Name of the user who had created the job.

•Scheduled At—Date and time of the job schedule.

Step 3 Click Reset to clear all the details and you can re-enter the new parameters for a new search.

End Host

You can use End Host option in the Object Finder portlet to view the device name, MAC address, IP address, VLAN, host name and port name details.

To view the End Host details:

Step 1 Select EndHost from the drop-down list.

Step 2 Select MAC address from the drop-down list.

You can select the number of rows to be displayed from the Show drop-down list. For instance, if you select 5 from the Show Rows drop-down list, five rows are displayed.

Step 3 Select the MAC address in the Search field and click Search.

Similarly select the IP Address, Host Name, Device IP, User name from the drop-down list and click Search to view the corresponding details.

The following details are displayed.

•User name —Name of the user.

•MAC address—MAC address of the end host

•Host Name— Host name of the connected switch.

•IP Address—IP address of the end host.

•Device IP—Device IP of the connected switch.

•Port —Port to which the end host is connected.

•VLAN—VLAN to which the end host is connected.

If you do not know the particular MAC address of the device enter a wild card (*) or (?) in the Search field and click Search.

If the MAC address entered does not contain any wild card, then all the following MAC patterns are supported:

•00-0f-90-4b-78-d0

•00:0f:90:4b:78:d0

•000f904b78d0

•000f.904b.78d0

If the MAC addresss entered contains wild card, then the patterns of

•00-0f-90-4b-78-d0 and 00:0f:90:4b:78:d0 are supported and

•000f904b78d0 and 000f.904b.78d0 are not supported.

You can click Reset to clear all the details if you want to re-enter any parameters.

Help

You can use the Help option in the Object Finder portlet to view the online help details.

To view the Online help details:

Step 1 Select Help from the drop-down list.

Step 2 Enter a name (for example, name of an application or function) which you want to search in the Search field and click Search.

Step 3 The Online help opens in a new window.

Searching Supported Devices using Supported Device Finder Portlet

The Supported Device Finder portlet enables you to view the details of the devices that are supported in various LMS applications such as Resource Manager Essentials (RME), Campus Manager (CM), Device Fault Manager (DFM), and CiscoView.

By default the Supported Device Finder portlet is added in the System View.

This portlet enables you to:

•Locate the supported devices in the LMS applications

•Get the latest updates on devices that are supported and those that will be supported in the upcoming releases.

•Raise a request through mail to support a new device if it is not supported.

You can search the support of devices added to the DCR using the following search options:

•IP Address

•Host Name

•Display Name

•Model Name

•SysObjectID

To search using Supported Device Finder portlet:

a. If the device is not supported in the current installation the following message appears:

The device is not supported, click here for more information.

b. If the requested device is supported in later releases, and not available with your present installation, the following message appears:

Not supported in Installed version <<version number>>. Support available in version << version number>>

Note If the device is not currently supported with your existing package, you can install the latest IDU from Cisco.com to get the device support.

c. If the requested device is not supported in any releases, the following message appears:

The device is not supported, click here for more information.

Step 4 Click the click here link and a pop-up box appears:

The pop-up box has the following information:

•OK button to raise a request for the unsupported device.

•Disclaimer: Please note that all efforts will be made to provide support to this request, however we are unable to commit to a time-line at this moment.

•Links to the latest device updates on Campus Manager, Device Fault Manager and CiscoView

•Link to the Supported Devices Table

Step 5 Click OK button to raise a request for the SysObject ID or Model Name. For example, sysobjectId or Model name.

The SysobjectID or the Model Name appears based on the entries made in the portlet.

The default mail client is launched.

The To field and Subject field has the following address and entries:

•To field: lms-dev-supreq@external.cisco.com

•Subject field: Request for new Device Support. For example, <<Model name /SysObjectId>>

The body lists the application names.

Step 6 Enter Yes against the respective application names for which device support is required.

Step 7 Click Send to send a request.

IP Address

You can use the IP Address option to search the devices that are supported in the LMS application.

To search using the IP Address:

Step 1 Select the IP Address from the drop-down list.

Step 2 Enter an IP Address in the IP Address field and click Submit.

All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed.

•If the requested device is supported in the later releases and you have not installed it, the following support details are displayed:

Supported in RME 4.2. Click here to download

•If the requested devices is in the roadmap of next recent releases, the following supported details message is displayed.

Support expected by Sept `08.

•If the requested device is not supported in any release, the following supported details are displayed.

Click here to send a request to support team.

Host Name

You can use the Host Name option to search the devices that are supported in the LMS applications.

To search using the Host Name:

Step 1 Select the Host Name from the drop-down list.

Step 2 Enter an Host Name in the Host Name field and click Submit.

All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed.

For more information on the server supported details, see Step 2of IP Address.

Display Name

You can use the Display Name option to search the devices that are supported in the LMS applications.

To search using the Display Name:

Step 1 Select the Display Name from the drop-down list.

Step 2 Enter an Display Name in the Display Name field and click Submit.

All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed.

For more information on the server supported details, see Step 2 of IP Address.

SysObjectID

You can use the SysObjectID option to search the devices that are supported in the LMS application.

To search using the SysObjectID:

Step 1 Select the SysObjectID from the drop-down list.

Step 2 Enter an SysObjectID in the SysObjectID field and click Submit.

All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed.

For more information on the server supported details, see Step 2 of IP Address.

Model Name

You can use the Model Name option to search the devices that are supported in the LMS application.

To search using the Model Name:

Step 1 Select the Model Name from the drop-down list.

Step 2 Enter an Model Name in the Model Name field and click Submit.

All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed.

For more information on the server supported details, see Step 2 of IP Address.

Note You can also use a wild card search (*) to search for the model name.

Setting Portal Logs

The Portal Log Settings portlet enables you to set the log details.

To view Portal Log Settings:

Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page.

The Add portlet pop-up window appears.

To expand and collapse the sections displayed, select the square box next to the section title.

Each section in this window contains a list of portlets.

Step 2 Click CiscoWorks and select Others.

A list of portlet names appear.

Step 3 Click Add next to the Portal Log Settings.

The Portal Log Settings portlet is displayed in CiscoWorks LMS Portal.

Step 4 Click Close to close the popup window.

Step 5 Select any one of these options from the Log Setting for portal application drop-down list and view the log related details.

•Fatal — Fatal level log details.

•Info — Log level information details.

•Error— Log error details.

•Debug — Log level debug details.

•Warn — Log level warning details.

Note The error option is displayed as the default setting for Portal Log Settings portlet.

Step 6 Click Save to save the changes.

	User Guide for CiscoWorks LMS Portal 1.2 (With LMS 3.2)
	Chapter 4 Adding Portlets to the Views
User Guide for CiscoWorks LMS Portal 1.2 (With LMS 3.2) Notices Preface Chapter 1 Getting Started with CiscoWorks LMS Portal Chapter 2 Understanding LMS Portal Interface Chapter 3 Adding Views to CiscoWorks LMS Portal Chapter 4 Adding Portlets to the Views Chapter 5 Changing the Look of Your View Chapter 6 Changing the Look of Your Portlets Chapter 7 Changing the Portlet Display Chapter 8 Rearranging Portlets in Your View Chapter 9 Working with Functional, Network and System View Chapter 10 Working with Common Services View Chapter 11 Working with LMS Application Views Chapter 12 Configuring Portlets Chapter 13 Restoring Portal Using CLI Commands Chapter 14 Deleting Stale Users From CiscoWorks LMS Portal Chapter 15 Frequently Asked Questions and Troubleshooting Suggestions Appendix A The Portal Advantage Index	Download this chapter Chapter 4 Adding Portlets to the Views Download the complete book User Guide for CiscoWorks LMS Portal 1.2 (With LMS 3.2) (PDF - 4 MB) Table Of Contents Adding Portlets to the Views Adding a Portlet Adding CiscoWorks Admin portlet Adding Portlets by IFrame Adding Portlets by RSS Adding Frequently Used Links Editing and Deleting Link Names Adding Portlets From the Remote Server Adding Application Menu Portlets Adding Copy to My Portal Portlet Launching Portlets Adding Alerts Summary Portlet Searching for Portlets Searching Devices, Jobs, and End-hosts with the Object Finder Portlet Device Job End Host Help Searching Supported Devices using Supported Device Finder Portlet IP Address Host Name Display Name SysObjectID Model Name Setting Portal Logs Adding Portlets to the Views Portlets are the basic units of the CiscoWorks LMS Portal. They are application features that can be plugged into, displayed in, and managed using the portal. You can add portlets to any view except to Functional View in CiscoWorks LMS Portal. This section has the following topics: •Adding a Portlet •Adding CiscoWorks Admin portlet •Adding Portlets by IFrame •Adding Portlets by RSS •Adding Frequently Used Links •Adding Portlets From the Remote Server •Adding Application Menu Portlets •Adding Alerts Summary Portlet •Adding Copy to My Portal Portlet •Launching Portlets •Searching for Portlets •Searching Devices, Jobs, and End-hosts with the Object Finder Portlet •Searching Supported Devices using Supported Device Finder Portlet •Setting Portal Logs Adding a Portlet You can add a portlet to any view other than the Functional View. Note The Add portlet icon is not available in the Functional View. To add a portlet: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. The Add portlet pop-up window appears. To expand and collapse the sections displayed, select the square box next to the section title. Each section in this window contains a list of portlets. Step 2 Click Add next to the name of a portlet. The portlet is added to the selected view. Step 3 Repeat this step as many times as necessary. •If the portlet is multi-instanceable (allows you to add the same portlets more than once) the portlet name will continue to appear in the list. The multi-instanceable portlets are displayed with a green box against the respective portlet For example, the RSS or IFrame portlets are multi-instanceable portlets. You can add these portlets many times to any view. •If the portlet is single instanceable, a purple box is displayed against the name of the portlet. You can add this portlet only once to the View. For example, if you want to view the Change Audit portlet, it displays only the audit details. Hence it is a single instanceable portlet. •If the portlet is already displayed in the particular view, the portlet name will be disabled. You can also arrange the portlets in CiscoWorks LMS Portal using the Layout option. For more information on Layout, see Changing the Look of Your View. Step 4 Click Close to close the popup window Adding a Portlet into the View through Drag and Drop To add a portlet into the View through Drag and Drop feature. Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. The Add Portlet pop-up window appears To expand and collapse the sections displayed, select the square box next to the section title. Each section in this window contains a list of portlets. Step 2 Select and drag the respective portlet into the View. The portlet is added to the view. Step 3 Click the Close button at the top right corner of the Add Portlet pop-up window. The Add Portlet pop-up window is closed. Adding CiscoWorks Admin portlet CiscoWorks Admin portlet enables you to set your community as LMS, My Portal or CiscoWorks Portal. To add CiscoWorks Admin portlet Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. A popup window appears. Each section in this window contains a list of portlets. Step 2 You can expand and collapse these sections by clicking the arrows next to the section titles. Step 3 Click Others. The CiscoWorks Admin portlet name appears along with other portlets. Step 4 Click Add next to the CiscoWorks Admin portlet name. The CiscoWorks Admin portlet is displayed in CiscoWorks LMS Portal. You can also arrange the portlet in CiscoWorks LMS Portal, using the Layout option. For more information on layout, see Changing the Columnar Layout. Step 5 Select the corresponding radio button to set your community. For example, if you want to set your community as My portal, select the My portal radio button. Adding Portlets by IFrame Intra Frame (IFrame) portlet enables you to open new or multiple pages inside the same browser window. You can change the content, title and the size of the IFrame portlet. To add an IFrame portlet: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. A popup window appears. Each section in this window contains a list of portlets. Step 2 You can expand and collapse these sections by clicking the arrows next to the section titles. Step 3 Click Miscellaneous. The IFrame portlet name appears along with other portlets. Step 4 Click Add next to the IFrame portlet name. The IFrame portlet is displayed in CiscoWorks LMS Portal. You can also arrange the portlet in CiscoWorks LMS Portal, using the Layout option. For more information on layout, see Changing the Columnar Layout. Step 5 Click Close to close the popup window. To configure and change the look and feel of the IFrame portlet, see IFrame. Adding Portlets by RSS Really Simple Syndication (RSS) is an XML-based format used to distribute Web content (such as news headlines). RSS allows web content publishers to create and disseminate the most current news headlines and URLs. You can configure RSS in the CiscoWorks LMS application. You can create, add, modify any URL in the RSS portlet and view the details. You can also change the content and the title while configuring the RSS portlet. To add the RSS portlet: Step 1 Go to CiscoWorks LMS Portal page and click the Add Portlet icon at the top right corner of the page. A popup window appears. Each section in this window contains a list of portlets. You can expand and collapse the sections by clicking the arrows next to the section titles. Step 2 Click Miscellaneous. The RSS portlet appears along with other portlets. Step 3 Click Add next to the RSS portlet. The RSS portlet is displayed in CiscoWorks LMS Portal. You can also arrange the portlet in CiscoWorks LMS Portal using the Layout option. For more information on this option, see Changing the Columnar Layout. Step 4 Click Close to close the popup window. •To configure RSS portlet, see RSS. •To customize the look and feel of the RSS portlet, see Changing the Look of Your Portlets. Adding Frequently Used Links The Frequently Used Links portlet allows you to add the most commonly used links in the Frequently Used Links portlet. You can also add, modify and remove the frequently accessed links. For details, see Adding a New Link to the Frequently Used Links Portlet. To add the Frequently Used Links portlet: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. A popup window appears. Each section in this window contains a list of portlets. You can expand and collapse the sections by clicking the arrows next to the section titles. Step 2 Click CiscoWorks and select Others. A list of portlet names appear. Step 3 Click Add next to the Frequently Used Links portlet. The Frequently Used Links portlet is displayed in CiscoWorks LMS Portal. Step 4 Click Close to close the popup window. Step 5 Move the mouse over the Frequently Used Links portlet to view the icons. Step 6 Click the Configuration icon. The default link names in the Frequently Used Links portlet are displayed. These are: •Local User Setup •Add Device •Log File Status •Process Status To add a new link in Frequently Used portlet, see Adding a New Link to the Frequently Used Links Portlet. Note Select the checkbox against the names to view the default links in the Frequently Used Links portlet. Adding a New Link to the Frequently Used Links Portlet. To do this: Step 1 Click the configuration icon in the Frequently Used Links portlet. The list of default link names is displayed in the portlet. Step 2 Enter the new name in the Display Name field. Step 3 Enter the URL in the URL field. You can add a relative path by removing the http:// in the URL. For instance, /cwhp/home.do, /rme/home.do and so on. Step 4 Click Add to add the new link name. The newly added link is added to the configuration screen and appears in bold. Step 5 Click Save to save the new link name and the name changes from bold to plain. Or Click Reset to clear all the newly added link names. Note The link name changes from bold to plain only after it is saved. Step 6 Select the checkbox against the newly added link. Click the Save button to save all the changes. To customize the look and feel of the portlet, see Changing the Look of Your Portlets. Editing and Deleting Link Names You can edit and delete the link names: •Click the Edit button corresponding to the link name to modify the link name. •Click the Delete button corresponding to the link name to remove the link name. To re-arrange the link name, click on the link name, drag it to the position of your choice, and drop it. Adding Portlets From the Remote Server You can access portlets from a remote server. You can also add such portlets to CiscoWorks LMS Portal. For instance, assume that you have installed one application in a different server and want to view the porltet details of the application from that server. Before you connect to the remote server (to fetch the list of portlets) you must check whether the System Identity and password of the two servers (local and remote) are the same. The remote servers System Identity username and password should be the same as the local server. If the remote server is in the HTTPS mode (SSL mode), the remote server's certificate should be imported. To add portlets from a remote server: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. A popup window appears. To expand and collapse the sections, click the arrows next to the section titles. Step 2 Each section in this window contains a list of portlets.Click CiscoWorks and select Others. A list of portlet names appear. Step 3 Click Add next to the Remote portlet. The Remote portlet is displayed in CiscoWorks LMS Portal. Step 4 Click the Configuration icon. Step 5 Enter a server name in the Server field and click Fetch. This fetches the portlet from a remote server. Step 6 Select the portlet from the Portlet drop-down list. Step 7 Click Save to view the portlet with the configured settings. To customize the look and feel of the portlet, see Changing the Look of Your Portlets. Adding Application Menu Portlets The Application Menu portlet enables you to access the links to the corresponding application page. To add an Application Menu portlet: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. A popup window appears. To expand and collapse the sections, click the arrows next to the section titles. Step 2 Each section in this window contains a list of portlets.Click CiscoWorks and select Others. A list of portlet names appears. Step 3 Click Add next to the Application Menu portlet name. The Application Menu portlet name is displayed in CiscoWorks LMS Portal. Step 4 Click Close to close the pop-up window. Step 5 Move the mouse over the porltet to view the icons. Step 6 Click the Configuration icon. Step 7 Select the Application name from the Application drop-down list. Note In the Application drop-down list, you can view and add the portlets from the Remote servers. Step 8 Click Save to save the settings. The new Application portlet appears. To customize the look and feel of the portlet, see Changing the Look of Your Portlets. Adding Copy to My Portal Portlet The Copy to MyPortal portlet enables you to copy any LMS specified view to the existing View. To add a Copy to My Portal portlet: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. A popup window appears. To expand and collapse the sections, click the arrows next to the section titles. Each section in this window contains a list of portlets. Step 2 Click CiscoWorks and select Others. A list of portlet names appears. Step 3 Click Add next to the Copy to MyPortal portlet name. The Copy to MyPortal portlet name is displayed in CiscoWorks LMS Portal. Step 4 Click the Expand button. A list of view appears. Step 5 Select the checkbox next to the respective views. For example, if you click CS, the CS views will be copied. Step 6 Click the Copy View button. Step 7 The selected views are copied to the existing view. Launching Portlets You can launch a list of single instance portlets using the List Portlets icon. Step 1 Go to CiscoWorks LMS Portal and click the List Portlets icon displayed at the top right corner of the page. A new window opens with a list of LMS Portlets. The List contains all the single instance portlets from the respective applications. All portlets are displayed as a link. Step 2 Click any of the portlet link to launch the corresponding portlet. For instance, if you click the Critical Window Message link, a new pop-up window opens and the portlet appears. Step 3 Close the new window to return to the home page. Note However, the Functional View portlets and multi-instance portlets, (portlets which can be added more than once) are not listed using the Portlet List Friendly URL. Adding Alerts Summary Portlet The Alerts and Summary portlet will capture the alerts and notification details of various LMS applications. This will provide a launching point for various alarms and notification events within the LMS applications. Note This portlet will be part of the Network View. You can view only the alerts and notification of the applications that are installed. The Alerts summary portlet will provide the total number of alerts or for the following events in the LMS applications. •CM Discrepancies •CM Best Practices Deviations •DFM High Severity Alerts •RME S0, S1, S2 Syslog Alerts •IPM Violations •HUM Threshold Violations You can click the alerts count given in the portlet to view the details of the respective application. However, you cannot change the Refresh interval. This is because the Refresh interval is set to five minutes. Searching for Portlets You can search for a portlet using CiscoWorks LMS Portal. To search for a portlet: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. The Add portlet pop-up window appears. Step 2 Enter the name of the portlet or first few letters or words of the portlet in the Search field. The name of the portlet is displayed. Step 3 Click Close to close the pop-up window. Searching Devices, Jobs, and End-hosts with the Object Finder Portlet The Object Finder portlet helps you to search, sort, and filter functions. It also helps you to query the managed entities. You can view the following using the Object Finder portlet: •Device details •Job details •End host details •MAC address •IP address •Host name •Device names •User name •Online help details. To search using Object Finder portlet: Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet con at the top right corner of the page. A popup window appears. To expand and collapse these sections, click the arrows next to the section titles. Step 2 Click CiscoWorks and select Others. A list of portlet names appear. The Object Finder portlet appears along with the other portlets. Step 3 Click Add next to the Object Finder portlet. The Object Finder portlet is displayed in the view. This portlet allows you to view the details on •Device •Job •End Host •Help Step 4 Click Close to close the popup window. Device The Device option in the Object Finder portlet enables you to view the display name, host name, and IPaddress details. To view the device details: Step 1 Select Device from the drop-down list. The Device details such as the display name, IP address, host name or all the details are displayed in the adjacent drop-down list. After selecting the details from the drop-down list, you can enter the details in the Search field and click Search. Step 2 Enter the device name in the Search field and click Search. If you do not know the Device name, enter a wildcard () or (?) in the Search field and click Search. The following details are displayed: •Display Name—Name of the device. Click the link below the Display Name to view the device details. The Device Center page appears with the device details. •Domain Name—Domain name of the device. •Host Name— Host name of the device. •IP Address—IP address of the device. •Managed By—Name of the application along with the server in which the device is managed. Step 3* Click Reset to clear all the details and the displayed outputs of a search. Job You can use the Job option in the Object Finder portlet to view the job ID, job type, job status, job description and the time at which the job was scheduled. To view the Job details: Step 1 Select Job from the drop-down list. The Job details such as the Job ID, Job Description are displayed in the adjacent drop-down list. After selecting the Job details from the drop-down list, you can enter these details in the Search field and click Search. Step 2 Enter the Job name in the Search field and click Search. If you do not know the Job name enter a wildcard () or (?) in the Search field and click Search. The following details are displayed. •Job ID—Click the link below the Job ID to view its details in the Jobs Details page. •Job Type—Type of job, such as Device_Support or QUICK_CPU_UTILIZATION_REPORT_JOB and so on. •Job Status—Status of the job, such as Failed, Schedule, and Succeeded. •Job Description— Description of the job such as System Inventory Polling Job, Syslog Records default purge job. •Owner— Name of the user who had created the job. •Scheduled At—Date and time of the job schedule. Step 3* Click Reset to clear all the details and you can re-enter the new parameters for a new search. End Host You can use End Host option in the Object Finder portlet to view the device name, MAC address, IP address, VLAN, host name and port name details. To view the End Host details: Step 1 Select EndHost from the drop-down list. Step 2 Select MAC address from the drop-down list. You can select the number of rows to be displayed from the Show drop-down list. For instance, if you select 5 from the Show Rows drop-down list, five rows are displayed. Step 3 Select the MAC address in the Search field and click Search. Similarly select the IP Address, Host Name, Device IP, User name from the drop-down list and click Search to view the corresponding details. The following details are displayed. •User name —Name of the user. •MAC address—MAC address of the end host •Host Name— Host name of the connected switch. •IP Address—IP address of the end host. •Device IP—Device IP of the connected switch. •Port —Port to which the end host is connected. •VLAN—VLAN to which the end host is connected. If you do not know the particular MAC address of the device enter a wild card () or (?) in the Search field and click Search. If the MAC address entered does not contain any wild card, then all the following MAC patterns are supported: •00-0f-90-4b-78-d0 •00:0f:90:4b:78:d0 •000f904b78d0 •000f.904b.78d0 If the MAC addresss entered contains wild card, then the patterns of •00-0f-90-4b-78-d0 and 00:0f:90:4b:78:d0 are supported and •000f904b78d0 and 000f.904b.78d0 are not supported. You can click Reset* to clear all the details if you want to re-enter any parameters. Help You can use the Help option in the Object Finder portlet to view the online help details. To view the Online help details: Step 1 Select Help from the drop-down list. Step 2 Enter a name (for example, name of an application or function) which you want to search in the Search field and click Search. Step 3 The Online help opens in a new window. Searching Supported Devices using Supported Device Finder Portlet The Supported Device Finder portlet enables you to view the details of the devices that are supported in various LMS applications such as Resource Manager Essentials (RME), Campus Manager (CM), Device Fault Manager (DFM), and CiscoView. By default the Supported Device Finder portlet is added in the System View. This portlet enables you to: •Locate the supported devices in the LMS applications •Get the latest updates on devices that are supported and those that will be supported in the upcoming releases. •Raise a request through mail to support a new device if it is not supported. You can search the support of devices added to the DCR using the following search options: •IP Address •Host Name •Display Name •Model Name •SysObjectID To search using Supported Device Finder portlet: a. If the device is not supported in the current installation the following message appears: `The device is not supported, click here for more information.` b. If the requested device is supported in later releases, and not available with your present installation, the following message appears: `Not supported in Installed version <<version number>>. Support available in version << version number>>` Note If the device is not currently supported with your existing package, you can install the latest IDU from Cisco.com to get the device support. c. If the requested device is not supported in any releases, the following message appears: `The device is not supported, click here for more information.` Step 4 Click the `click here` link and a pop-up box appears: The pop-up box has the following information: •OK button to raise a request for the unsupported device. •Disclaimer: Please note that all efforts will be made to provide support to this request, however we are unable to commit to a time-line at this moment. •Links to the latest device updates on Campus Manager, Device Fault Manager and CiscoView •Link to the Supported Devices Table Step 5 Click OK button to raise a request for the SysObject ID or Model Name. For example, sysobjectId or Model name. The SysobjectID or the Model Name appears based on the entries made in the portlet. The default mail client is launched. The To field and Subject field has the following address and entries: •To field: lms-dev-supreq@external.cisco.com •Subject field: Request for new Device Support. For example, <<Model name /SysObjectId>> The body lists the application names. Step 6 Enter Yes against the respective application names for which device support is required. Step 7 Click Send to send a request. IP Address You can use the IP Address option to search the devices that are supported in the LMS application. To search using the IP Address: Step 1 Select the IP Address from the drop-down list. Step 2 Enter an IP Address in the IP Address field and click Submit. All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed. •If the requested device is supported in the later releases and you have not installed it, the following support details are displayed: Supported in RME 4.2. Click here to download •If the requested devices is in the roadmap of next recent releases, the following supported details message is displayed. Support expected by Sept `08. •If the requested device is not supported in any release, the following supported details are displayed. Click here to send a request to support team. Host Name You can use the Host Name option to search the devices that are supported in the LMS applications. To search using the Host Name: Step 1 Select the Host Name from the drop-down list. Step 2 Enter an Host Name in the Host Name field and click Submit. All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed. For more information on the server supported details, see Step 2of IP Address. Display Name You can use the Display Name option to search the devices that are supported in the LMS applications. To search using the Display Name: Step 1 Select the Display Name from the drop-down list. Step 2 Enter an Display Name in the Display Name field and click Submit. All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed. For more information on the server supported details, see Step 2 of IP Address. SysObjectID You can use the SysObjectID option to search the devices that are supported in the LMS application. To search using the SysObjectID: Step 1 Select the SysObjectID from the drop-down list. Step 2 Enter an SysObjectID in the SysObjectID field and click Submit. All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed. For more information on the server supported details, see Step 2 of IP Address. Model Name You can use the Model Name option to search the devices that are supported in the LMS application. To search using the Model Name: Step 1 Select the Model Name from the drop-down list. Step 2 Enter an Model Name in the Model Name field and click Submit. All applications (RME, CiscoView, DFM and Campus) are displayed, regardless of whether they are installed or not. The supported servers are also displayed. For more information on the server supported details, see Step 2 of IP Address. Note You can also use a wild card search () to search for the model name. Setting Portal Logs The Portal Log Settings portlet enables you to set the log details. To view Portal Log Settings: Step 1* Go to CiscoWorks LMS Portal and click the Add Portlet icon at the top right corner of the page. The Add portlet pop-up window appears. To expand and collapse the sections displayed, select the square box next to the section title. Each section in this window contains a list of portlets. Step 2 Click CiscoWorks and select Others. A list of portlet names appear. Step 3 Click Add next to the Portal Log Settings. The Portal Log Settings portlet is displayed in CiscoWorks LMS Portal. Step 4 Click Close to close the popup window. Step 5 Select any one of these options from the Log Setting for portal application drop-down list and view the log related details. •Fatal — Fatal level log details. •Info — Log level information details. •Error— Log error details. •Debug — Log level debug details. •Warn — Log level warning details. Note The error option is displayed as the default setting for Portal Log Settings portlet. Step 6 Click Save to save the changes.
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