Table Of Contents
Configuring Portlets
Configuring Refresh Time
Audit Trail Information
Change Audit
High Severity Alerts
IFrame
IPM Lowest Availability
IPM Highest Jitter
IPM Highest Latency
Job Information Status
N-Hop View
RME Job Approval
RSS
Syslog Alerts
Configuring Portlets
This chapter explains how to configure the portlets using the Configuration icon in CiscoWorks LMS Portal. You can configure the Refresh time for each portlet. In addition to the refresh time, you can also configure details such as the Refresh time, alerts, collector number, exception period for a report for some of the portlets.
•
Table 12-1 lists the portlets for which you can only configure the Refresh time.
•Table 12-2 lists the portlets for which you can configure both the Refresh time and other details.
The following portlets appear only when the corresponding applications are installed.
Configuring Refresh Time
You can configure Refresh time both automatically and manually.
To configure Refresh time:
Step 1 Click the Configuration icon.
a. Select the Auto Refresh check box to refresh the portlet automatically.
b. Select the minute and hour from the Refresh Every drop-down list to manually set the Refresh time. The items in the portlet get refreshed at the set refresh time.
Step 2 Click Save to save all the settings.
Step 3 Click the Back arrow 
icon to view the configuration changes in the portlet.
The following portlets appear only when the corresponding applications are installed.
Table 12-2 lists portlets in which refresh time and other parameters can be configured.
Audit Trail Information
In Audit Trail Information portlet, you can view the audit trail details such as the user name, application name, creation time, and description about the changes done to the application by the user.
You can configure the Audit Trail Information portlet to set the number of collectors displayed in the portlet and refresh time both manually and automatically.
To configure Audit Trail Information portlet.
Step 1 Go to CiscoWorks LMS Portal and click RME.
The RME View portlets appear.
Step 2 Move the mouse over the title bar of the Audit Trail Information portlet to view the icons.
Step 3 Click the Configuration 
icon. You can:
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the Refresh time. The items in the portlet get refreshed at the set refresh time.
•Select the number from the No.of Collectors to be Displayed drop down list. This indicates the number of collectors that will appear in the portlet.
For example, if you select 5, the details of five collectors and the changes made by the Network Administrator appear in the portlet.
Step 4 Click Save to save all the settings.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
Change Audit
In Change Audit portlet you can view the changes in the configuration information for all devices after every Inventory or Configuration Collection.
You can configure the Change Audit portlet to set only the exception period report to be displayed in the portlet and refresh time both manually and automatically.
To configure Change Audit portlet:
Step 1 Go to CiscoWorks LMS Portal and click RME.
The RME View portlets appear.
Step 2 Move the mouse over the title bar of the Change Audit portlet to view the icons.
Step 3 Click the Configuration icon. You can:
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the Refresh time. The items in the portlet get refreshed at the time that you set
•Select the Only Exception Period Report checkbox to view any of the special or extraordinary period report.
Step 4 Click Save to save all the settings.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
High Severity Alerts
In High Severity Alerts portlet, you can view the severity alerts in devices.( alert ID, device type, the alert duration, the last changes occurred in the alert and the device name)
You can configure the High Severity portlet to set the number of number of alerts displayed in the portlet and refresh time both manually and automatically.
To configure High Severity Alerts:
Step 1 Go to CiscoWorks LMS Portal and click DFM.
The DFM View portlets appear.
Step 2 Move the mouse over the title bar of the High Severity portlet to view the icons.
Step 3 Click the Configuration icon. You can:
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the Refresh time. The items in the portlet get refreshed at the set refresh time.
•Select the number of alerts to be displayed in the portlet from the No.of Alerts to be displayed drop-down list.
For example, if you select 3 alerts, the details of any three alerts are displayed in the portlet.
Step 4 Click Save to save all the settings.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
IFrame
Intra Frame (IFrame) portlet enables you to open new and multiple pages inside the same browser window. You can also change the content, title and the size of the IFrame portlet.
If you browse or want to check your mail regularly, you can have a portlet exclusively for this purpose. To do this you need to configure the URLs or websites within the IFrame portlet. You can also change the title, customize the URL, and the width and height of the portlet.
To configure IFrame portlet:
Step 1 Go to CiscoWorks LMS Portal and click the Add Portlet 
icon.
A popup window appears.
Step 2 Click Miscellaneous.
The IFrame portlet name appears along with other portlets.
Step 3 Click Add next to the IFrame portlet name.
The IFrame portlet is displayed in the view.
Step 4 Click Close to close the popup window.
The IFrame portlet appears.
Step 5 Move the mouse over the portlet to view the icons.
Step 6 Click the Look and Feel 
icon.
The Look and Feel and Setup tabs appear.
Step 7 Click the Set up tab and do the following:
a. Enter the URL in the Source URL field.
Some websites do not work well with IFrames. If you add these web sites to IFrames they will take over the full browser window. This will hide the portal functions and make CiscoWorks inaccessible.
If you encounter any problem after entering and saving the URL in the IFrame portlet, follow the Recovery procedure given below.
For instance, you can enter the name of a website or any other URL to be displayed in the IFrame portlet as shown in the Figure 12-1.
Figure 12-1 IFrame Portlet
Note Cisco is not liable for the validity and support of any content or URL that is displayed inside the URL field. Some websites do not work well with IFrames. If you add these web sites to IFrames they will take over the full browser window. This will hide the portal functions and make CiscoWorks inaccessible.
b. Select the Authenticate check box to authenticate.
c. Select the authentication type (Form or Basic)1 from the Authentication Type drop-down list.
d. Select the form method (Get or Post)2 from the Form Method drop-down list.
e. Enter the user name in the User Name field.
f. Enter the password in the Password field.
g. Enter the hidden variables in the Hidden Variables3 field.
h. Enter the HTML attributes in the HTML Attributes4 field.
i. Click Save to save all the settings.
If you encounter any problem after entering and saving the URL in the IFrame portlet follow the Recovery procedure given below.
–Click the URL http://servername:portno/cwportal/c/portal/RemoveIFrame.
–Select the Portal from the Portal drop-down list. For instance, if you are in Private Portal, select Private.
–Select the View from the Select View drop-down list. For instance, if you are in CS View select CS.
–Click Remove All IFrame portlet button to delete the IFrame portlets.
–The IFrame portlet gets deleted. Now you create IFrame portlets in a new View. For more information on adding a new View, see Adding a View.
Step 8 Click the Lookand Feel tab and do the following:
a. Enter the name of the portlet in the Title field.
b. Click Save to save the new name or Reset to clear all the details.
c. Select the Show Border check box to apply border to the portlet.
d. Go to the Portlet Background area and click the color swatch to select the color. The selected color swatch is applied as the background color for the portlet.
e. To change the look and feel of the Header Text:
–Click the color selector icon next to the Color field to select a color swatch. The selected color swatch is applied as the background color to the header text.
–Select the decoration type from the Decoration drop-down list to apply to the header text.
–Select the font type from the Font drop-down list to apply to the header text.
–Select the size from the Size drop-down list to apply to the header text.
–Select the style check box to apply the header text.
Step 9 Click Save to save all the settings or Reset to clear all the details.
Step 10 Click the Back arrow icon to view the configured changes in the portlet.
IPM Lowest Availability
In IPM Lowest Availability portlet allows you to check the reachability of the target device from the source router using the latency information. You can view the details such as the collectors name, operational name and the availability in this portlet.
You can configure the IPM Lowest Availability portlet to set the number of collectors displayed in the portlet and refresh time both automatically and manually.
To configure IPM Lowest Availability portlet:
Step 1 Go to CiscoWorks LMS Portal and click IPM.
The IPM View portlets appear.
Step 2 Move the mouse over the title bar of the IPM Lowest Availability portlet to view the icons.
Step 3 Click the Configuration icon. You can :
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the refresh time. The items in the portlet get refreshed at the set refresh time.
•Select the number of collectors to be displayed from the No.of collectors to be displayed drop-down list.
For example, if you select 2, the details of two collectors are displayed in the portlet.
Step 4 Click Save to save all the settings.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
IPM Highest Jitter
In IPM Highest Jitter portlet you can view the inter-packet delay between any two consecutive data packets sent from the source to target to target router and back. You can view the details such as collectors name, operation name, source destination jitter, destination source jitter.
You can configure the IPM Highest Jitter portlet to set the number of collectors displayed in the portlet and refresh time both manually and automatically.
To configure IPM Highest Jitter portlet:
Step 1 Go to CiscoWorks LMS Portal and click IPM.
Step 2 The IPM View portlets appear.
Step 3 Move the mouse over the title bar of the IPM Highest Jitter portlet to view the icons.
Step 4 Click the Cofiguration icon. You can:
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the refresh time. The items in the portlet get refreshed at the set refresh time.
•Select the number of collectors to be displayed from the No.of collectors to be displayed drop-down list.
For example, if you select 7, the details of seven collectors are displayed in the portlet.
Step 5 Click Save to save all the settings.
Step 6 Click the Back arrow to view the configuration changes on the portlet.
IPM Highest Latency
In Highest Latency portlet you can view the time taken for an IP packet to travel from source to target and back. You can view the details such as collectors name, operation name and the latency details.
You can configure the Highest Latency portlet to set the number of collectors and refresh time both manually and automatically.
To configure Highest Latency portlet:
Step 1 Go to CiscoWorks LMS Portal and click IPM.
The IPM View portlets appear.
Step 2 Move the mouse over the title bar of the Highest Latency portlet to view the icons.
Step 3 Click the Configuration icon and do the following:
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the refresh time. The items in the portlet get refreshed at the set refresh time.
•Select the number of collectors to be displayed from the No.of collectors to be displayed drop-down list.
For example, if you select 5, the details of five collectors are displayed in the portlet.
Step 4 Click Save to save all the settings.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
Job Information Status
In Job Information portlet you can view up to10 report job details such as job ID, job type, status, job description, and time schedule of the job.
You can configure the Job Information Status portlet to:
•Set the number of jobs to be displayed in the portlet
•Set the refresh time both manually and automatically.
To configure Job Information Status portlet:
Step 1 Go to CiscoWorks LMS Portal and click CS .
The CS view portlets appear.
Step 2 Move the mouse over the title bar of the Job Information Status portlet to view the icons.
Step 3 Click the Configuration icon. You can:
•Select the Show only my jobs checkbox to display only your jobs in the Job Information Status portlet.
By default, the portlet displays all the jobs in the Job Information Status portlet.
•Select Ascending to display the jobs in the ascending order based on the time schedule.
•Select Descending to display the jobs in the descending order based on the time schedule.
•Select the jobs from the Show Last Jobs drop-down list to display the last jobs in the portlet.
For example, if you select 3 jobs, the last three jobs based on the time scheduled will be displayed in the portlet.
•Select the jobs from the Show Next Jobs drop-down list to display the next jobs in the portlet.
For example, if you select 4 jobs, the next four jobs based on the time scheduled will be displayed in the portlet.
Note Show Last Jobs and Show Next Jobs are two groups and the sorting (Ascending and Descending) is done within the group based on the time schedule. If two or more jobs have the same time schedule then the sorting is done based on their Job ID.
•Select Auto Refresh check box to refresh the portlet automatically.
•Select the hour and minute from the Refresh Every drop-down list to manually set the refresh time. The items in the portlet get refreshed at the set refresh time.
Step 4 Click Save to save all the settings.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
N-Hop View
N-Hop View portlet is a HTML-based light weight topology and is available as a part of CiscoWorks LMS Portal. This is much faster than the regular Campus Manger Topology services.
To configure N-Hop View portlet:
Step 1 Go to the N-Hop portlet.
Step 2 Move the mouse over the title bar of the N-Hop portlet to view the icons.
Step 3 Click the Configuration icon and do the following:
The configuration screen is displayed.
Step 4 Enter the IP address or the Device name of the root device in the Root Device field.
If the device you specify is not managed by Campus Manager, it will thrown an error message such as "The root device you specified is not managed by Campus Manager"
Step 5 Enter the number of hops in the Hop count field.
The Network Topology map is drawn for the specified number of hops.
Step 6 Add the device to the critical device poller by checking the Poll Devices check-box.
Campus Manager polls the network periodically. If you need to monitor the status of a certain device more frequently, add it to the critical device poller.
This device is removed from the critical poller list when you close the N-Hop View portlet window.
Step 7 Select the time interval from the Refresh Every drop-down list. The interval can be either in minutes or hours.
By default, the portlet refreshes the topology map every 5 minutes. If you set the time interval, it refreshes accordingly. For every refresh, the data is fetched from the last polling cycle of the critical device poller.
Step 8 Click Save to save the settings.
Step 9 Click the Back arrow icon to view the Topology map for the configured device.
RME Job Approval
In RME Job Approval portlet, you can view the list of Job details.
You can configure the RME Job Approval portlet to set the number of records to be displayed in the portlet and refresh time both manually and automatically.
To configure RME Job Approval portlet:
Step 1 Go to CiscoWorks LMS Portal and click RME.
The RME View portlets appear.
Step 2 Move the mouse over the title bar of the RME Job Approval portlet to view the icons.
Step 3 Click the Configuration icon. You can :
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the refresh time. The items in the portlet get refreshed at the set refresh time.
Step 4 Select the number of records to be displayed in the portlet from the Show Last Records drop-down list.
Step 5 Click Save to save the settings.
Step 6 Click the Back arrow icon to view the configuration changes on the portlet.
RSS
Really Simple Syndication (RSS) is an XML-based format used to distribute Web content (such as news headlines). By using RSS, web content publishers can easily create and disseminate the most current news headlines and URLs.
You can configure RSS in the CiscoWorks LMS application. You can create, add, modify any URL in the RSS portlet and view the details. You can also change the content and the title while configuring RSS portlet.
To configure RSS portlet:
Step 1 Go to CiscoWorks LMS Portal and add RSS portlet. For more information, see Adding Portlets by RSS.
Step 2 Move the mouse over the title bar of RSS portlet.
Step 3 Click the Configuration icon and do the following:
a. Enter one URL on each line as shown in the Figure 10-1.
Figure 12-2 RSS Portlet
b. Select the number of URLs to be displayed in the RSS portlet from the # of Items Per Channel drop-down list.
–For instance, if you have entered ten URLs in RSS portlet and if you want to view only two URLs, you can select 2 from the # of Items Per Channel drop-down list.
Step 4 Click Save to save all the details.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
Syslog Alerts
You can use the Syslog Analyzer to centrally log and track system error messages, exceptions, and other information (such as device configuration changes) to analyze device and network performance.
You can configure Syslog Alerts portlets to:
•Set the syslog alert details (number of alert records to be displayed and exception period report.)
•Set the refresh time both manually and automatically.
To configure Syslog Alerts portlet:
Step 1 Go to CiscoWorks LMS Portal and click RME.
The RME View portlets appear.
Step 2 Move the mouse over the title bar of the Syslog Alerts portlet to view the icons.
Step 3 Click the Configuration icon. You can:
•Select the Auto Refresh check box to refresh the portlet automatically.
Or
•Select the minute and hour from the Refresh Every drop-down list to manually set the refresh time. The items in the portlet get refreshed at the set refresh time.
•Select the number of records to be displayed in the portlet from the Show Last Records drop-down list.
•To view the exception period report, enable the Only Exception period report checkbox.
Step 4 Click Save to save all the settings.
Step 5 Click the Back arrow icon to view the configuration changes on the portlet.
1 Form is the login form to enter your login credentials and Basic is a pop-up or dialog box used to enter your login credentials.
2 Get passes the variables in the URL. Post puts the variables in session and is a more secure way to submit passwords.
3 If you would like to view a URL and that page requires some variables to be initialized then you can set those variables using hidden variables option and enter the hidden variables you want to pass from one form to another without re-typing the information over and over again.
4 The HTML attributes enable you to increase or decrease the frame border, height, space and width of a portlet. For instance, the normal height of a portlet is 300, and if you want to increase the height you can enter the variables accordingly.
