Table Of Contents
Working with Functional, Network and System View
Functional View
Common Services
Resource Manager Essentials
Campus Manager
Device Fault Manager
Internetwork Performance Monitor
CiscoView
CiscoWorks Assistant
Setup Center
CiscoWorks Product Updates
Device Diagnostic Tools
External Links
System View
Network View
Working with Functional, Network and System View
In CiscoWorks LMS Portal, you can view the Functional, Network, and System related portlets by clicking the respective views.
This chapter contains the following sections:
•
Functional View
•System View
•Network View
Functional View
The Functional View contains portlets that help you to launch the application installed in the CiscoWorks server. This view contains information that was displayed in the CiscoWorks home page for versions earlier than 3.0. You cannot add or remove any portlets from the Functional View.
When you log into CiscoWorks for the first time, the Functional View appears as the default view. For subsequent logins, you can set any view as the default view.
You can delete portlets from any view other than the Functional View. You can only maximize, minimize and view the online help of the corresponding portlets in the Functional View.
The applications registered from templates or imported from other servers in CS > Server > Home page Admin page will also reflect as portlets in Functional View.
The portlets displayed in the Functional View are based on the application installed. Functional View will also contain the portlets of the registered application.
The following portlets appear in the Functional View:
•Common Services
•Resource Manager Essentials
•Campus Manager
•Device Fault Manager
•Internetwork Performance Monitor
•CiscoView
•CiscoWorks Assistant
•Setup Center
•CiscoWorks Product Updates
•Device Diagnostic Tools
•External Links
Common Services
CiscoWorks Common Services (CS) represents a common set of management services that are shared by CiscoWorks applications. CiscoWorks is a family of products on Internet standards for manage networks and devices.
If the application is not installed, the corresponding entries will not be available in CS portlets.
Table 9-1 lists the Common Services portlet details.
Table 9-1 Common Services Portlet
Launch Points
|
Description
|
Home
|
Serves as a dashboard for the CS application.
It also provides information on:
•Status of the job
•Status of security configuration
•Information on the number of devices
•Details on the Backup schedule and last backup status
•Online user's information
|
Server
|
Common Services includes administrative tools to configure the server, manage security, and data.
You can set up security mechanisms, manage processes, jobs, resources, and generate reports that provide troubleshooting information about the status of the server.
•Security
Provides security mechanisms to prevent unauthenticated access to the CiscoWorks Server, CiscoWorks application, and other data.
•Report
Provides detailed information on logfile status, roles and privileges, users currently logged in, processes that are currently running and system activities that occur within the CiscoWorks Services client applications.
•Admin
Enables you to manage process, set up backup parameters, update licensing information, collect server information manage jobs and resources, and configure system-wide information on the CiscoWorks server.
•Home page Admin
Allows you to register or unregister the following in the home page.
–Applications
–Links
–server name
–Urgent polling number
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Software Center
|
You can view a list of all CiscoWorks related bundles and products that are currently installed on your system.
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Device and Credentials
|
Displays information on devices and enables you to view the device management and device discovery status.
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Groups
|
Named set of devices.
The group is characterized by a set of properties, such as an associated rule, name description type and access permission.
The rule determines the membership of a group which may change whenever the rule is evaluated.
|
For more information, see Common Services 3.1.1 User Guide.
Resource Manager Essentials
The Resource Manager Essentials (RME) suite is part of the CiscoWorks family of products. RME is an enterprise solution for network management. RME is a powerful suite of web-based applications offering network management solutions for Cisco switches, access servers, and routers.
If the application is not installed, the corresponding entries will not be available in the RME portlets.
Table 9-2 lists the details of the Resource Manager Essentials portlet details.
Table 9-2 Resource Manager Essentials Portlet
Launch Points
|
Description
|
Home
|
The home page is the first page that appears when you start Resource Manager Essentials.
From the home page you can view the details such as :
•Device Mangement Status
•Collection Status
•Recently Completed Jobs
•24 Hour Syslog Severity Summary
•24 Hour Changes, System Tasks
•Device Management Tasks
•Reports and Mangement Tasks.
|
Devices
|
Allows you to add devices to RME that are in Common Services.
You can also schedule addition periodic polling and periodic inventory collection of devices, edit the device attributes, and group the RME devices based on the user-defined criteria.
|
Config Management
|
Allows you to manage configurations of the devices on the network.
You can archive, view, edit, update, and track changes to device configurations in a central location
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Software Management
|
Allows you to analyze software upgrades. It lets you:
•Generate Upgrade Analysis reports,
•Import images into the software library,
•Distribute software images to groups of devices
•Schedule reliable image upgrade jobs.
It also reduces errors by recommending images that you can deploy in your devices.
It also allows you to select one of your devices as a remote stage to temporarily store a software image.
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Job Management
|
Allows you to view the status of all RME jobs.
This feature also enables you to view all the jobs that are pending approval, and approve or reject them.
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Reports
|
Allows you to generate various RME custom and standard reports.
You can also manage report jobs, create customized templates, and access archived reports.
|
Tools
|
Allows you to access the Change Audit, Syslog, Netshow and Smart Case applications.
•Change Audit
Lets you track and report network changes.
You can define automated actions such as
–Sending an e-mail or trap
–Running an automated script
You can do this after creating a Change Audit record and defining exception periods if you do not expect any changes to occur to the devices.
•Syslog
Lets you centrally log and track system error messages from Cisco devices.
You can define automated actions such as :
–Sending an e-mail or launching a customized webpage (URL),
–Running an automated script
•You can do this after receiving a specific Syslog message and filtering unwanted Syslog message.Netshow
Lets you run show commands on your system.
You can run your own custom commands or run available system-defined command sets.
You can also define Commands sets by choosing show commands based on device type.
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Admin
|
Allows you to perform maintenance and administrative tasks.
For instance, you can :
•Set up the backup and purge policies.
•Schedule the inventory collection and polling of the devices.
•Define job approval policies.
•Define the upgrade preference for the software image management.
•Set up the Configuration Management job policies and define the transport protocol order for Configuration Management applications.
•Enable device credentials verification when you add devices to RME.
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Shortcuts
|
Allows you to access the following links directly without navigating through the various pages in the RME application.
For instance, Using Shortcuts you can click the following links and access information on:
•Device Management Summary
•Inventory Collection Summary
•Config Archive Summary
•Check Device Credentials
•Out of Sync Report
•Detailed Device Report
•Hardware Report
•Software Report
•24 Hour Inventory Change Report
•24 Hour Syslog Report
•24 Hour Change Audit Report
•Exception Period Change Report
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For more information, see Resource Manager Essentials 4.1.1 User Guide.
Campus Manager
Campus Manager (CM) is an integral component of CiscoWorks LAN Management Solution. It provides a suite of web-based network management tools that enable administrators to obtain various types of graphical views of their network topology and end-user information.
It also reports network inconsistencies, anomalies, and configuration errors in the discovered network.
If the application is not installed, the corresponding entries will not be available in CM portlets.
Table 9-3 lists the Campus Manager portlet details.
Table 9-3 Campus Manager Portlet
Launch Points
|
Description
|
Home
|
The Campus Manager home page is the first page that appears when you start Campus Manager.
From the home page you can view the status of Device Discovery, Data Collection, and User Tracking Acquisition.
|
User Tracking
|
Helps you to locate and track the end hosts in your network.
It displays the information you need to troubleshoot and analyze any connectivity issues.
This application identifies all end users connected to the discovered Cisco access layer switches on the network, including printers, servers, IP phones and PCs.
|
Visualization
|
Allows you to create Topology services that enable you to view and monitor your network including the links and the ports of each link.
|
Configuration
|
Allows you to create new VLAN, PVLAN, create and modify a trunk, and create VLAN Port assignment to assign VLAN to Ports.
|
Reports
|
Allows you to view an analysis of the ANI Server, details of devices discovered, Data Collection metrics, and the lists of devices.
|
Diagnostics
|
Allows you to view the path details such as :
•Physical path that packets take
•Shortcut connections where packets are IP-switched.
|
Job Management
|
Allows you to view the Campus Manager job details, such as the job ID, job type, description, owner, jobs schedule and completed time, and the status.
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Administration
|
Allows you to set up Device Discovery, Campus Manager Data Collection, and User Tracking acquisition using the Administration module of Campus Manager.
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For more information, see the Campus Manager 5.0.2 User Guide.
Device Fault Manager
Device Fault Manager (DFM) is an integral component of the CiscoWorks family of products. DFM offers real-time assistance to network operations personnel by monitoring and displaying the operational health of the network.
If the application is not installed, the corresponding entries will not be available in the DFM portlets.
Table 9-4 lists the Device Fault Manager portlet details.
Table 9-4 Device Fault Manager Portlet
Launch Points
|
Description
|
Home
|
The Device Fault Manager Homepage is the first page that appears when you start Device Fault Manager.
From the home page, you can view:
•Status of Alerts and Activity Display,
•Fault History reports,
•Details of managing devices in DFM inventory, configuring notifications, and performing system configuration on DFM.
|
Alerts and Activities
|
Enables you to view the details about alerts that have occurred in your network, and the specific events that caused the alerts.
|
Device Management
|
Enables you to perform the device management tasks. They are:
•Synchronizing and comparing the DFM inventory with the Device Credential Repository. (DCR).
•Adding and deleting devices,
•Suspending and resuming the management of devices (or their sub components),
•Checking device status,
•Rediscovering devices
•Configuring DFM SNMP settings.
|
Notification Services
|
Enables you to customize event names and manage DFM notification.
This lets you change system-defined event names to other meaningful names.
DFM will then use the new names throughout its system, including in its notifications.
The other functions on this page allow you to configure DFM to send notifications when specific alerts or events occur on specific device groups.
You can send these notifications to e-mail recipients or to network management systems.
For systems that do not accept SNMP traps, use Syslog notification.
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Fault History
|
Enables you to view stored information on past alerts and events.
This information stored in a Fault History database, and searches can be customized according to what you are looking for. For example, alerts and events that occurred on certain devices, in a certain period, or in a certain group.
|
Configuration
|
Enables you to perform DFM-specific configuration and administration tasks.
Polling and Threshold adminstrative tasks are separated from basic system configuration tasks.
From the Polling and Threshold configuration, you can change your polling parameters and threshold settings and specify priorities when a component belongs to multiple groups.
The other configuration tasks are :
•Setting up SNMP trap for forwarding and receiving,
•Creating views for the Alerts and Activities display,
•Creating and editing device groups,
•Setting up schedules for rediscovering the managed inventory
•Trimming the Fault History database, specifying an SMTP server for e-mail notifications, and
•Adjusting logging levels.
|
For more information, see Device Fault Manager 3.0.2 User Guide.
Internetwork Performance Monitor
Internetwork Performance Monitor (IPM) suite is part of the CiscoWorks family of products. IPM is a network management application that allows you to monitor the performance of multi-protocol networks.
If the application is not installed, the corresponding entries will not be available in the IPM portlets.
Table 9-5 lists the Internetwork Performance Monitor portlet details.
Table 9-5 Internetwork Performance Monitor Portlet
Launch Points
|
Description
|
Collector Management
|
Consists of the following components:
•Devices
Allows you to manage devices from DCR automatically or manually and add adhoc devices.
•Operations
Allows you to manage user-defined operations.
•Collectors
Allows you to manage collectors.
•Group Administration
Allows you to group a set of collectors based on one or more rules.
|
Reports
|
Allows you to manage report archives, report jobs, audit reports, and system reports. The Report module consists of the following components.
•Report Archives
Allows you to manage the archived reports and create report jobs.
•Report Jobs
Allows you to manage report jobs.
•Audit Reports
Audit Trail tracks and reports all configuration changes on the IPM collectors and source devices by the IPM and administrator.
•System Reports
The System generates statistical reports for collectors based on the parameters. These parameters are Availability, Latency, Jitter, HTTP, ICMP, PathEcho, and RTP.
The reports are generated on a daily, weekly, and monthly basis.
|
Administration
|
Allows you to set system-wide parameters for IPM such as:
•Log Level Settings
Allows you to set the log levels for IPM modules. You can either set the log levels for all IPM modules or at a modular level.
By default the log level is INFO for all the modules after installation.
•Application Settings
Allows you to do the following:
–Automatically update the Common Services' Device Credential Repository(DCR) devices in IPM
–Copy IP SLA (Internet Protocol Service Level Agreement) configuration to running-config
–Set managed source interface.
•Purge Settings
Allows you to set the purge period for historical data and audit reports. You can also set the purge period from the Setup Center.
|
For more information, see Internetwork Performance Monitor 4.0.1 User Guide.
CiscoView
CiscoView is a graphical device management tool that provides real-time views of networked devices. These views deliver a continuously updated physical picture of device configuration and performance conditions.
You can configure parameters for devices, cards, and interfaces. You can also monitor real-time statistics for interfaces, resource utilization, and device performance.
If the application is not installed, the corresponding entries will not be available in the CiscoView application portlet.
Table 9-6 lists the CiscoView portlet details.
Table 9-6 CiscoView Portlet
Launch Points
|
Description
|
Chasis View
|
Displays a graphical representation of the device's back and front panel after you select a device.
|
MiniRMON
|
CiscoView Mini-RMON Manager provides web-enabled, real time, remote monitoring (RMON)information to users to facilitate troubleshooting and improve network availability.
|
Administration
|
Allows you to set debug options and display logs.
|
For more information, see the CiscoView Online help.
CiscoWorks Assistant
CiscoWorks Assistant is a web-based tool, packaged with CiscoWorks LAN Management Solution (LMS) server. CiscoWorks Assistant provides a workflow for improved usability of CiscoWorks server and helps you to overcome network management and software deployment challenges.
If the application is not installed, the corresponding entries will not be available in the CWA portlet.
Table 9-7 lists the CiscoWorks Assistant portlet details.
Table 9-7 CiscoWorks Assistant Portlet
Lauch Points
|
Description
|
Server setup
|
You can perform tasks on single and multiple servers, as well as on devices.
You can add servers, view server details and also add devices and manage them.
You can configure CiscoWorks server to ACS.
|
End Host/ IP Phone Down
|
Helps you to determine the cause of an End Host/IP Phone accessibility problem.
|
Device Troubleshooting
|
Helps you to determine the cause of a device-down problem or a link-down problem between the devices and its earlier hop-down.
|
For more information, see CiscoWorks Assistant User Guide 1.0.1
Setup Center
The Setup Center is a centralized area that displays the LMS System configurations.
The Set Up Center portlet allows you to configure server settings, if you need them immediately after installing the LMS Software.
This portlet displays the values of all setting for all application entries in the respective pages. It also provides links for configuring the settings
Table 9-8 lists the Setup Center portlet details.
Table 9-8 Setup Center Portlet
Launch Point
|
Description
|
Server Setup
|
Click the Server Setup link to view the details such as the LMS Server (IP Address of the LMS Server or Display name of the LMS Server) and Reachability (the reachability status of the LMS server).
You can also view the applications installed in the server its version number, and the version supported.
If the version of the application is supported by CiscoWorks Assistant, a green tick mark is displayed.
|
Server Settings
|
Click the Server Settings link to view the details such as the title of the settings, their value, and brief description.
Each entry has an Edit icon.
You can click the Edit icon for a specific System Settings and the corresponding Setting page opens.
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CiscoWorks Product Updates
You can view the recent updates and announcements of CiscoWorks products using CiscoWorks Product Updates.
Table 9-9 lists the CiscoWorks Product Update portlet details.
Note The CiscoWorks Product Updates portlet appears in the Functional View by default but you can also add this portlet in CS View.
Table 9-9 CiscoWorks Product Update Portlet
Launch Points
|
Description
|
Now Available!CiscoWorks LMS 3.0.1
|
Click the link to view the latest information about CiscoWorks LMS 3.0.1
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Now Available!CiscoWorks Common Services
|
Click the link to view the latest information about CiscoWorks Common Services.
|
More Updates
|
Click the link to view the information about new releases, End of Life announcements of product versions, the links to download the product and so on.
|
Device Diagnostic Tools
You can click the Device Center link displayed in the Device Diagnostic Tools portlet to perform activities such as changing the attributes of devices, updating inventory details, and connecting to a server using Telnet.
Table 9-10 lists the Device Diagnostic Tools portlet details.
Table 9-10 Device Diagnostic Tools Portlet
Launch Point
|
Description
|
Device Troubleshooting
|
Click the link to access the CWA Device Troubleshooting page from where you can troubleshoot the devices.
|
Device Center
|
Click the link to access the Device Center page, from where you can perform activities on devices, such as changing device attributes and updating inventory.
You can also launch Element Management tools, reports and management tasks.
|
External Links
You can view all Cisco related information for product and services, network solutions, integration solutions, documentation, network management, and custom tools using the External Links portlet.
Table 9-11 lists the External Links portlet details.
Table 9-11 External Links Portlet
Launch Points
|
Description
|
Cisco.com Resources
|
Click the link and expand to view the following Technical Support details.
•Contact TAC:
•Tools and Utilities:
•Service Contract Center:
•Products and Services:
•Networking Solutions:
•Integration Utilities:
•Open Forum: Documentation:
|
CiscoWorks Resources
|
Click the link and expand to view the following Network and Software details by clicking the corresponding links.
|
Third Party
|
Allows you to register your personal links.
To do this :
1. Go to Common Services Portlet > Server> Homepage Admin.
2. In the TOC pane, click Link Registration
3. Click the server link
The Link Registration Status appears.
4. Click Register in the Register Links box.
The Enter Link Attributes box appears.
5. Enter the name in the Name field.
6. Enter the URL in the URL field.
7. Select Third Party radio button.
8. Click OK.
9. Go to the External Links portlet.
10. Expand the Third Party link.
The personal name appears.
11. Click the personal link name to access the URL.
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Custom Tool
|
Allows you to register links in Custom Tool.
To do this:
1. Go to Common Services Portlet > Server> Homepage Admin.
2. In the TOC pane, click Link Registration
3. Click the server link,
The Link Registration Status appears.
4. Click Register in the Register Links box.
The Enter Link Attributes box appears.
5. Enter the name in the Name field.
6. Enter the URL in the URL field.
7. Select Custom Tool radio button.
8. Click OK.
9. Go to the External Links portlet.
10. Expand the Custom Tool link.
The personal name appears.
11. Click the personal link name to access the URL.
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System View
The System View contains all system related portlets. You can add a portlet, remove a portlet, and minimize, maximize, modify the look and feel, and configure the portlets in the System View.
The following are the default portlets available in System View.
These portlets will appear based on the applications installed.
Network View
The Network View contains all network related portlets. You can add a portlet, remove a portlet, and minimize, maximize, modify the look and feel of portlets. You can also configure the portlets in the Network View. The following are the default portlets available in Network View.
These portlets will appear based on the applications installed.
