Table Of Contents

Preparing to Install CiscoWorks LAN Management Solution 3.2

Terms and Definitions Used in LMS Installation Framework

Before You Begin Installation

Licensing Your Product

Understanding Product Ordering Options and Product Authorization Key

License Information

Available Licenses for LMS 3.2

Major Upgrade Kit Licenses for LMS 3.2

Minor Update Kit Licenses for LMS 3.2

Licenses for Device-Level Conversion in CiscoWorks LMS

Licenses for Add-on Components to CiscoWorks LMS

License File

Evaluation Mode

NFR (Not For Resale) License

Installing the Licensing File

Application Scaling Numbers

Standalone Server

Solution Server

Concurrent Users Supported

Preparing to Install CiscoWorks LAN Management Solution 3.2

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This chapter lists the necessary information that prepares you to perform an installation of CiscoWorks LMS 3.2 on both Windows and Solaris systems.

This chapter contains:

•Terms and Definitions Used in LMS Installation Framework

•Before You Begin Installation

•Licensing Your Product

•Application Scaling Numbers

Terms and Definitions Used in LMS Installation Framework

This section captures the terms and definitions that are used by LMS applications at the time of installation.

See Licensing Your Product to understand the licensing terminologies.

LMS Application Database Password

In LMS 3.2, the LMS Application Database Password is requested during Custom installation. This database password is used internally by all LMS applications to communicate with the respective application's database. This password is also used while restoring or troubleshooting the database.

This password should be between 5 and 15 characters and should be alphanumeric. Do not start the password with a number and do not insert spaces between characters.

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Note While installing applications in Custom mode alone you will be prompted to enter the LMS Application database password. In the Typical mode, this password is randomly generated.

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While installing, you will come across these terms:

•CiscoWorks Admin Password

An administrative password used while logging into the CiscoWorks server as administrator. Use a minimum of five characters.

Ensure that you have noted down the password.

You are prompted to enter this password in both Typical and Custom modes of installation.

•System Identity Account Password

Password that is used in a multi-server environment.

Communication among multiple CiscoWorks Servers is enabled by a "trust" model addressed by certificates and shared secrets. System Identity setup helps you to create a "trust" user among servers that are part of a multi-server setup. This user enables communication among servers that are part of a domain.

You must configure all the CiscoWorks servers that are part of your multi-server setup with the same system identity account password.

While entering the System Identity Account Passwords, use a minimum of five characters.

You are prompted to enter this password in both Typical and Custom modes of installation.

•CiscoWorks Guest Password

This is used while logging into the CiscoWorks server as a guest user. Use a minimum of five characters.

You are prompted to enter this password in the Custom mode of installation. In the Typical mode, this password is randomly generated.

•Self Signed Certificate

CiscoWorks allows you to create security certificates to enable SSL communication between your client browser and management server.

Self Signed Certificates are valid for five years from the date of creation. When the certificate expires, the browser prompts you to install the certificate again from the server where you have installed CiscoWorks.

For more information on Self Signed Certificates, see User Inputs for Custom Installation.

In the Typical mode, this certificate is automatically generated.

For more information on passwords, see Password Rules for New Installation

•SMTP Server

System-wide name of the SMTP server used by CiscoWorks applications to deliver reports. The default server name is localhost.

You are prompted to enter this server detail only in the Custom mode of installation. In the Typical mode, after the installation you can configure SMTP by selecting Common Services > Server > Admin > System Preferences from the CiscoWorks home page.

•Cisco.com

Cisco.com user ID and password. This information is used while performing tasks such as downloading software images, downloading device packages, etc.

You are prompted to enter these credentials only while installing the CiscoWorks Integration Utility.

You can also change the System Identity Account password, Guest password, and Cisco.com credentials using the Common Services User Interface (Common Services > Server > Security).

Before You Begin Installation

This section contains the following important information that you should read before you begin installation:

•Installation Notes

•Installation Notes (For Solaris Only)

•Installation Notes (For Windows Only)

Installation Notes

Before you begin the installation, read the following notes:

•Close all open or active programs. Do not run other programs during the installation process.

•While setting up High Availability (HA) and Disaster Recovery (DR) environment in LMS server, ensure to set them prior to LMS installation.

•By default, SSL is not enabled on CiscoWorks Server.

•While launching CiscoWorks, network inconsistencies might cause installation errors if you are installing from a remote mount point.

•If your CiscoWorks Server is integrated with any Network Management System (NMS) in your network using the Integration Utility, you must perform the integration whenever you enable or disable SSL in the CiscoWorks Server. You must do this to update the application registration in the NMS.

For help with NMS integration, see the User Guide for CiscoWorks Integration Utility 1.7. You can find this document on Cisco.com, in both HTML and PDF form.

http://www.cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_list.html

•Disable any popup blocker utility that is installed on your client system before launching CiscoWorks.

•CiscoWorks applications are installed in the default directories:

–On Solaris: /opt/CSCOpx

–On Windows: SystemDrive:\Program Files\CSCOpx

Where, SystemDrive is the Windows operating system installed directory.

If you select another directory during installation, the application is installed in that directory.

The destination folder should not contain the following special characters:

–On Solaris:

! @ # $ % ^ & * ( ) + | } { " : [ ] ; ' ? < > , . ` = ~

–On Windows:

! @ # $ % ^ & * ( ) + | } { " [ ] ; ' / ? < > , . ` =

•If errors occur during installation, check the installation log file:

–On Solaris, check the installation log file /var/tmp/Ciscoworks_install_YYYYMMDD_hhmmss.log for LMS 3.2 installation

Where YYYYMMDD denotes the year, month and date of installation and hhmmss denotes the hours, minutes and seconds of installation.

For example:

/var/tmp/Ciscoworks_install_20060721_182205.log

–On Windows, check the installation log in the root directory on the drive where the operating system is installed. Each installation creates a new log file.

For example, for LMS 3.2, the installation log file is:

C:\Ciscoworks_install_YYYYMMDD_hhmmss.log, where YYYYMMDD denotes the year, month and date of installation and hhmmss denotes the hours, minutes and seconds of installation.

For example:

C:\Ciscoworks_install_20060721_182205.log

•You can press Ctrl-C (on Solaris) or click Cancel (on Windows) at any time to end the installation. However, any changes to your system will not be undone.

For example, if any new files were installed or if they were any changes to the system files, you need to manually clean up the installation directories.

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Note We recommend that you do not terminate the installation while it is running.

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•If HP OpenView is running on your system, installation will take more time. Disable HP OpenView to run a faster installation.

•To ensure that you have the latest device support and bug fixes for Resource Manager Essentials, Campus Manager, Device Fault Manager, and CiscoView you must install the latest Service Packs and Device Package updates.

For download locations, see the Supported Devices.

Installation Notes (For Solaris Only)

•On Solaris, if you select an installation directory other than the default, the /opt/CSCOpx directory is created as a link to the directory you selected.

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Warning If you remove this link after installation, the product will malfunction.

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•We recommend that you run the installation from a local CD or a local hard drive to avoid errors that may result from the network being slow or busy.

If you want to install from a local hard drive, you must copy the contents from the CD to the local hard drive. Ensure that you copy the entire contents from the CD to the hard drive.

You must preserve the timestamp when you copy the contents from the CD to the hard drive.

To preserve all the attributes including timestamp:

a. Change the present working directory to the directory to which the CD is mounted using the command:

cd /cdrom/cdrom0

where cdrom/cdrom0 is the directory to which the CD is mounted.

b. Create a directory where you want to copy the contents of the disk by entering:

mkdir /opt/copydisk

Make sure that this directory has enough space to hold the entire contents of the disk.

c. Enter:

tar cpf - . | (cd /opt/copydisk && tar -xpf -)

This command preserves all attributes including the timestamp.

Installation Notes (For Windows Only)

•You can install LMS 3.2 applications on a system with Terminal Services enabled in Remote Administration mode. However, installation of LMS 3.2 applications on a system with Terminal Services enabled in Application mode is not supported.

If you have enabled Terminal Server in Application mode, disable the Terminal Server, reboot the system, and start the installation again. See Terminal Server Support for Windows Server.

•If Internet Information Services (IIS) is detected on your system and if you have continued the installation with IIS services, you cannot use the port number 443 for HTTPS. Instead, you must use the port numbers ranging from 1026 to 65535 for HTTPS to avoid this conflict.

•If you are running any virus scanner while installing LMS applications, the installation might take longer to complete.

We recommend that you disable the virus scan software on your system. You can restart it after all installations are completed.

•You must disable Windows Defender on servers running Windows 2008 and reboot before installing LMS 3.2. The installer will not copy the database to the appropriate location if you do not disable Windows Defender.

•Check the Primary and Active regional settings before installation. They have to be set either as US English or Japanese. Other options are not supported by LMS 3.2.

You can set the Active regional settings in Control Panel > Regional and Language Options > Regional Options.

•You must restart your system after you install LMS 3.2 to avoid any system instability on a Windows Operating System.

Licensing Your Product

The LMS 3.2 product provides features such as software-based product registration and license key activation technologies. While you are installing CiscoWorks, the installer displays the Registration and Licensing input dialog box.

This section contains:

•Understanding Product Ordering Options and Product Authorization Key

•License Information

•License File

•Evaluation Mode

•NFR (Not For Resale) License

•Installing the Licensing File

Understanding Product Ordering Options and Product Authorization Key

Product Authorization Key (PAK) ID refers to the identification key that you must enter while registering your product in Cisco.com to receive the product serial license key.

The PAK is normally printed on the software claim certificate that is part of the product DVD kit.

With the new ordering options introduced, you can receive the digital PAK IDs through online delivery also.

The following are the options available to you to order the CiscoWorks LMS 3.2 software and Product Authorization Key (PAK):

•Ordering Physical CiscoWorks LMS 3.2 Product DVD with Printed PAK

•Downloading CiscoWorks LMS 3.2 Evaluation Software and Ordering Digital PAK

•Ordering Physical CiscoWorks LMS 3.2 Base Media Kit and Digital PAK

Ordering Physical CiscoWorks LMS 3.2 Product DVD with Printed PAK

This is the traditional method of purchasing the product through Cisco Direct and Channel Sales representatives.

You will receive a kit with product DVDs and a software claim certificate paper, when you opt to select this delivery method. The software claim certificate paper contains the Product Authorization Key (PAK) printed on it.

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Note The product DVD kit for LMS 300, LMS 1,500, LMS 5,000 and LMS 10,000 license types, contains a DVD for Windows Operating System, and another DVD for Solaris Operating Systems.

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Downloading CiscoWorks LMS 3.2 Evaluation Software and Ordering Digital PAK

To ensure the faster delivery of the product, this option has been introduced. With this option, you can now:

•Download the CiscoWorks LMS 3.2 Evaluation software from http://www.cisco.com/go/nmsevals.

The Evaluation software functions for 90 days and will expire after that. The product will not work until you provide a valid license file. See Evaluation Mode for more information.

•Order a digital PAK ID using the Cisco's eDelivery application.

You must be a registered Cisco.com user to use the eDelivery application. To request a Cisco.com profile go to: https://tools.cisco.com/RPF/register/register.do.

After you have ordered the product in eDelivery and the electronic fulfillment is complete, you will receive the electronic software claim certificate with the digital PAK.

Ordering Physical CiscoWorks LMS 3.2 Base Media Kit and Digital PAK

A physical CiscoWorks LMS base media kit without PAK ID is offered to you in this method of ordering.

You can opt to order the CiscoWorks LMS base media kit if you need a physical DVD or if you are restricted to download the software from the Evaluation Software Download site.

Similar to the Evaluation software, the base media kit, when installed, will function for 90-days. Then the software require the installation of a permanent serial license key to operate beyond that point.

You must also order for a digital PAK ID using the Cisco's eDelivery application.

You must be a registered Cisco.com user to use the eDelivery application. To request a Cisco.com profile go to: https://tools.cisco.com/RPF/register/register.do

After you have ordered the product in eDelivery and the electronic fulfillment is complete, you will receive the electronic software claim certificate with the digital Product Authorization Key (PAK).

License Information

The licenses in LMS 3.2 are device based for all applications. For 10,000 device licenses, applying a single serial license key to more than one server is supported. Please see the SUPPLEMENTAL LICENSE AGREEMENT section for more details.

For Internetwork Performance Monitor (IPM) alone, besides the number of devices, the number of collectors you create depends on the license.

This section explains about the various licenses available for CiscoWorks LMS 3.2, and CiscoWorks Health and Utilization Monitor (HUM) 1.2, which is an add-on component to CiscoWorks LMS 3.2.

Separate license is required to install HUM 1.2. You cannot use the CiscoWorks LMS 3.2 license file for HUM 1.2.

However, you can install the evaluation copy of HUM 1.2, which is packaged along with the CiscoWorks LMS 3.2 software, from the CiscoWorks LMS 3.2 Product DVD.

Read the information in Understanding Product Ordering Options and Product Authorization Key to understand about the various product ordering options, before you know about the various licenses of CiscoWorks LMS 3.2.

This section contains:

•Available Licenses for LMS 3.2

•Licenses for Add-on Components to CiscoWorks LMS

•Major Upgrade Kit Licenses for LMS 3.2

See Application Scaling Numbers for further deployment related information.

Available Licenses for LMS 3.2

This section contains:

•Licensing SKUs for Traditional Ordering

•Licensing SKUs for Ordering Base Media Kit Without PAKs

•Licensing SKUs for Ordering Digital PAKs

Licensing SKUs for Traditional Ordering

The following are the available licenses (SKUs) for LMS 3.2 users, who have opted to order the physical Product DVD kit (Physical software and Software claim certificate paper with PAK):

Available Licenses (SKU) in LMS 3.2	Permitted number of Devices and Collectors in LMS 3.2 (RME, Campus, DFM and IPM)
CWLMS-3.2-100-K9	100 devices and 300 collectors
CWLMS-3.2-300-K9	300 devices and 1,000 collectors
CWLMS-3.2-1.5K-K9	1,500 devices and 1,500 collectors
CWLMS-3.2-5K-K9	5,000 devices and 2,000 collectors
CWLMS-3.2-10K-K9	10,000 devices and 5,000 collectors

Licensing SKUs for Ordering Base Media Kit Without PAKs

If you want to order for the LMS 3.2 base media kit without any PAK, you must use the following product number:

Base Media Kit Product Number	Permitted number of Devices and Collectors in LMS 3.2 (RME, Campus, DFM and IPM)
CWLMS-3.2-SW-K9	100 devices and 300 collectors Note This is the default number of devices and collectors allowed to manage in the evaluation version of the product.

Licensing SKUs for Ordering Digital PAKs

The following are the available licenses (SKUs) for LMS 3.2 users, who have opted to receive the Digital PAK through eDelivery:

Available Licenses (SKU) in LMS 3.2	Permitted number of Devices and Collectors in LMS 3.2 (RME, Campus, DFM and IPM)
L-CWLMS-3.2-100	100 devices and 300 collectors
L-CWLMS-3.2-300	300 devices and 1,000 collectors
L-CWLMS-3.2-1.5K	1,500 devices and 1,500 collectors
L-CWLMS-3.2-5K	5,000 devices and 2,000 collectors
L-CWLMS-3.2-10K	10,000 devices and 5,000 collectors

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Note The LMS 100 devices license is supported only on Windows systems. This is not supported on Solaris systems.

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Major Upgrade Kit Licenses for LMS 3.2

To upgrade from LMS 2.x, you can order LMS 3.2 through Cisco Sales channels.

Read the information in Understanding Product Ordering Options and Product Authorization Key to understand about the various product ordering options for CiscoWorks LMS 3.2.

This section explains:

•Licenses SKUs For Traditional Ordering of LMS 3.2 Major Upgrade Kit

•Licenses SKUs For Ordering LMS 3.2 Major Upgrade Kit Digital PAK

Licenses SKUs For Traditional Ordering of LMS 3.2 Major Upgrade Kit

If you have opted to order the physical Product DVD kit (Physical software and Software claim certificate paper with PAK), you must use the following SKUs:

Licenses (SKU) to upgrade from LMS 2.x	Permitted Number of Devices
CWLMS-3.2-300UPK9	LMS 3.2 300 Device Restricted Upgrade for LMS 2.x users
CWLMS-3.2-1.5KUPK9	LMS 3.2 1,500 Device Restricted Upgrade for LMS 2.x users
CWLMS-3.2-5KUPK9	LMS 3.2 5,000 Device Restricted Upgrade for LMS 2.x users
CWLMS-3.2-10KUPK9	LMS 3.2 10,000 Device Restricted Upgrade for LMS 2.x users

Licenses SKUs For Ordering LMS 3.2 Major Upgrade Kit Digital PAK

If you have opted to order the physical Base Media Kit or download the evaluation software, you must use the following SKUs to order the Digital PAK through eDelivery are:

Licenses (SKU) to upgrade from LMS 2.x	Permitted number of Devices
L-CWLMS-3.2-300UP	LMS 3.2 300 Device Restricted Upgrade for LMS 2.x users
L-CWLMS-3.2-1.5KUP	LMS 3.2 1500 Device Restricted Upgrade for LMS 2.x users
L-CWLMS-3.2-5KUP	LMS 3.2 5,000 Device Restricted Upgrade for LMS 2.x users
L-CWLMS-3.2-10KUP	LMS 3.2 10,000 Device Restricted Upgrade for LMS 2.x users

Minor Update Kit Licenses for LMS 3.2

If you have LMS 3.0 or LMS 3.1 license, you need not register for a new license. You can use the existing LMS 3.0 or LMS 3.1 license for this update. You will receive the physical LMS 3.2 DVDs depending on the SKU that you order.

If you have LMS 3.0 or LMS 3.1 license without Software Application Support (SAS) contracts, you can order LMS 3.2 from www.cisco.com. The SKUs that need to be used while ordering are:

Licenses (SKU) to update from LMS 3.0/3.1 to LMS 3.2 (without SAS)	Permitted number of Devices
CWLMS-3.2-100MRK9	LMS 3.2 100 Device Restricted Upgrade for LMS 3.0 and LMS 3.1
CWLMS-3.2-300MRK9	LMS 3.2 300 Device Restricted Upgrade for LMS 3.0 and LMS 3.1
CWLMS-3.2-1.5KMRK9	LMS 3.2 1,500 Device Restricted Upgrade for LMS 3.0 and LMS 3.1
CWLMS-3.2-5KMRK9	LMS 3.2 5,000 Device Restricted Upgrade for LMS 3.0 and LMS 3.1
CWLMS-3.2-10KMRK9	LMS 3.2 10,000 Device Restricted Upgrade for LMS 3.0 and LMS 3.1

If you have LMS 3.0 or LMS 3.1 license with Software Application Support (SAS) contracts, you can order the no-charge service release update kit for LMS 3.2 using the Product Upgrade Tool at www.cisco.com/upgrade.

The Product Upgrade Tool lists the Product IDs for you to request.

Licenses for Device-Level Conversion in CiscoWorks LMS

You can convert a LMS 3.x restricted device license type to the next level restricted device license type. You can order for LMS 3.x device-level conversion licenses through traditional DVD ordering or eDelivery digital PAK ordering.

This section contains:

•Traditional Ordering of Device-Level Conversion Licenses

•Digital PAK Ordering For Device-Level Conversion Licenses

Traditional Ordering of Device-Level Conversion Licenses

The SKUs that need to be used for traditional ordering of LMS 3.x device-level to next device-level Conversion are:

Licenses for LMS 3.x Device-Level Conversions	Description
CWLMS-CONV100-300	Conversion from 100 devices restricted license to 300 devices restricted license
CWLMS-CONV300-1.5K	Conversion from 300 devices restricted license to 1,500 devices restricted license
CWLMS-CONV1.5K-5K	Conversion from 1,500 devices restricted license to 5,000 devices restricted license
CWLMS-CONV5K-10K	Conversion from 5,000 devices restricted license to 10,000 devices restricted license

Digital PAK Ordering For Device-Level Conversion Licenses

The SKUs that need to be used for ordering Digital PAKs for LMS 3.x device-level to next device-level Conversion are:

Licenses for LMS 3.x Device-Level Conversions	Description
L-CWLMSCONV100-300	Conversion from 100 devices restricted license to 300 devices restricted license
L-CWLMSCONV300-1.5K	Conversion from 300 devices restricted license to 1,500 devices restricted license
L-CWLMSCONV1.5K-5K	Conversion from 1,500 devices restricted license to 5,000 devices restricted license
L-CWLMSCONV5K-10K	Conversion from 5,000 devices restricted license to 10,000 devices restricted license

Licenses for Add-on Components to CiscoWorks LMS

You can install the evaluation copy of HUM 1.2, which is packaged along with the CiscoWorks LMS 3.2 software, from the CiscoWorks LMS 3.2 Product DVD.

Separate license is required to install CiscoWorks Health and Utilization Monitor (HUM) 1.2, add-on component to CiscoWorks LMS 3.2.

Read the information in Understanding Product Ordering Options and Product Authorization Key to understand about the various product ordering options, before you understand about the various licenses about HUM 1.2.

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Note If you are an existing user of HUM 1.0 or HUM 1.1, you can use the existing serial license key to activate HUM 1.2 features. You need not purchase a license for HUM 1.2

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This section contains:

•Licensing SKUs for Traditional Ordering of HUM 1.2

•Licensing SKUs for Ordering Digital PAK for HUM 1.2

Licensing SKUs for Traditional Ordering of HUM 1.2

HUM 1.2 software is part of LMS 3.2 Product DVD kit.

When you opt to use this method of ordering, you will receive only a software claim certificate paper with the PAK ID printed on it. You will not receive a separate DVD for HUM 1.2.

The following are the available licenses (SKUs) for HUM 1.2 users, who have opted to order the Physical paper (software) claim certificate with printed PAK:

Available Licenses (SKU) in HUM 1.2	Permitted number of Devices in HUM 1.2
CWHUM-1.2-S	50 devices restricted license
CWHUM-1.2-M	300 devices restricted license
CWHUM-1.2-L	1,000 devices restricted license
Device-Level Conversion Licenses (SKU) in HUM 1.2
CWHUM-1.2-S2M	Conversion from 50 devices restricted license to 300 devices restricted license
CWHUM-1.2-S2L	Conversion from 50 devices restricted license to 1,000 devices restricted license
CWHUM-1.2-M2L	Conversion from 300 devices restricted license to 1,000 devices restricted license

Licensing SKUs for Ordering Digital PAK for HUM 1.2

HUM 1.2 software is part of CiscoWorks LMS 3.2 Software Download image and CiscoWorks LMS 3.2 Base Media kit.

We recommend you to use this option to receive the PAK ID for serial license keys, if you want to activate HUM 1.2 from LMS 3.2 distribution media.

Following are the SKUs available for HUM 1.2 users, who have opted to receive the Digital PAK through eDelivery:

Available Licenses (SKU) in HUM 1.2	Permitted number of Devices in HUM 1.2
L-CWHUM-1.2-S	50 devices restricted license
L-CWHUM-1.2-M	300 devices restricted license
L-CWHUM-1.2-M	1,000 devices restricted license
Device-Level Conversion Licenses (SKU) in HUM 1.2
L-CWHUM-1.2-S2M	Conversion from 50 devices restricted license to 300 devices restricted license
L-CWHUM-1.2-S2L	Conversion from 50 devices restricted license to 1,000 devices restricted license
L-CWHUM-1.2-M2L	Conversion from 300 devices restricted license to 1,000 devices restricted license

License File

When you register your LMS purchase on the product licensing area of Cisco.com, you will receive a license file.

If you are a registered user of Cisco.com, get your license file from: http://www.cisco.com/go/license.

If you are not a registered user of Cisco.com, get your Cisco.com user ID from: http://tools.cisco.com/RPF/register/register.do. Once you have obtained your Cisco.com user ID, log on to http://www.cisco.com/go/license to get your license file.

Logging in allows your Cisco user profile information to auto-populate many of the product registration fields. Login is case sensitive.

You must provide your PAK ID while you are registering the product. See Understanding Product Ordering Options and Product Authorization Key for information on PAK ID.

You must also enter the licensing SKU type according to the one you have purchased with the LMS 3.2 product. See License Information to furnish the appropriate license file.

You will receive the license file after the registration is completed.

You may obtain and install your license file at any time while you are working on LMS, not necessarily only at the time you install the product. We recommend that you complete the LMS license registration and receive the product license before installing LMS 3.2.

You must store the license file that you have received, on your CiscoWorks server.

If you have not purchased a license with the product, and if you have only an Evaluation copy, you can select the Evaluation mode and proceed with using the LMS 3.2 product.

Figure 3-1 displays the licensing screen for LMS Applications on Windows operating system.

Figure 3-1 Licensing Screen for LMS Applications

The LMS installation program prompts you to enter either the license file or select the Evaluation Only option (see Figure 3-1).

Figure 3-2 displays the licensing screen for HUM on Windows operating system.

Figure 3-2 Licensing Screen for HUM

We recommend that you complete the license registration process at this point.

Evaluation Mode

If the user installing LMS 3.2 is not authorized to obtain the license on behalf of the administrator, the product can be successfully installed for a period of time using an evaluation license.

If you have received the LMS as an evaluation copy, you need not register the product during the 90-day evaluation period.

The installation process for an evaluation copy is the same as that of a purchased product, except that you are prompted to select the Evaluation Only option from the Licensing Information page (see Figure 3-1).

If you choose to run LMS in the evaluation mode, it is valid for only 90 days and does not support any upgrades and allows support for only 100 devices. It stops functioning after 90 days. The evaluation period cannot be extended. The product will not work until you provide a valid license file.

If you have not purchased the product, the LMS evaluation server can be reactivated by purchasing LMS from your authorized Cisco reseller and you can register the product. For details, see Installing the Licensing File.

The behavior of HUM in evaluation mode will be the same as explained above.

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Note You can download the CiscoWorks LMS 3.2 Evaluation software from http://www.cisco.com/go/nmsevals. You must be a registered user of Cisco.com to download the software.

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NFR (Not For Resale) License

NFR (Not For Resale) License is a default license that is valid for only 365 days. It allows you to manage up to 100 devices.

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Note You can download the CiscoWorks LMS 3.2 NFR software from http://www.cisco.com/go/nmsnfr. You must be a registered user of Cisco.com to download the software.

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To install a NFR copy of CiscoWorks applications, you must apply the NFR license either during the installation or after the installation using the graphical user interface.

To apply the NFR license during the installation, you must:

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Step 1 Select the License File location option in the Licensing Information page of LMS 3.2 during the installation. See Figure 3-1.

See Performing Installation of CiscoWorks LAN Management Solution 3.2 for detailed instructions on installing the product.

Step 2 Enter the LMS 3.2 NFR license file location, or click Browse to locate the NFR license file.

Step 3 Click Next.

After specifying the NFR License file for LMS 3.2, the Licensing Information dialog box appears for HUM, if you have selected HUM earlier in the list of applications to be installed. See Figure 3-2.

Step 4 Enter the HUM NFR license file location, or click Browse to locate the NFR license file.

Step 5 Click Next.

The System Requirements dialog box appears.

The installation program calculates the minimum disk space, RAM and SWAP space required to install the product.

The required RAM space to install NFR license of the product is 2 GB (2048 MB).

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You can also apply NFR license after the installation is completed.

To apply the NFR license after the installation is completed, you must select the Evaluation Only option in the Licensing Information page while the installation is progressing. See Figure 3-1 and Figure 3-2.

After the installation is completed, you should:

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Step 1 Launch CiscoWorks.

Step 2 Go to the CiscoWorks home page and select Common Services > Server > Admin > Licensing.

The License Administration page appears.

Step 3 Click Update.

Step 4 Enter the path to the NFR license file in the License field, or click Browse to locate the NFR license file.

Step 5 Click OK to apply the license.

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Installing the Licensing File

We recommend that before installing the LMS 3.2 product, you register the product and receive a permanent license.

Figure 3-3 describes the steps that you must follow for licensing your product.

Figure 3-3 Steps to Follow For Licensing LMS

To license your product and install the license file, you must:

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Step 1 Log onto Cisco.com to get your license file.

If you are a registered user of Cisco.com, get your license file from: http://www.cisco.com/go/license

If you are not a registered user of Cisco.com, get your Cisco.com user ID from:
http://tools.cisco.com/RPF/register/register.do. Once you have obtained your Cisco.com user ID, log on to http://www.cisco.com/go/license to get your license file.

Logging in allows your Cisco user profile information to auto-populate many of the product registration fields. Login is case sensitive. After successful registration, you will receive your license file information through an e-mail.

Step 2 Register the LMS product with Cisco.com using the PAK to get your license file.

See Understanding Product Ordering Options and Product Authorization Key for details.After you have registered your copy of LMS with Cisco.com, you will receive your license file.

Step 3 Install the license file.

If you have obtained the LMS license before installation:

a. Select the first LMS applications you wish to install and when prompted:

–On Windows, select the first radio button (see Figure 3-1) and use the browse window to locate the license file directory.

–On Solaris, select L for License File after you accept the Licensing Agreement and continue installing the application.

b. Click Next to install the license file.

If you want to convert an evaluation copy to a licensed copy or if want to apply the license after the LMS installation is completed, perform the following:

a. After you install LMS 3.2, copy this new license file to the CiscoWorks Common Services server into a directory with read permissions for the user name casuser in the user group casusers.

b. Go to the CiscoWorks home page and select Common Services > Server > Admin > Licensing.

The License Administration page appears.

c. Click Update.

A file browser popup dialog box appears.

d. Enter the path to the new license file in the License field, or click Browse to locate the license file that you copied to the server in Step 2.

e. Click OK.

The system verifies whether the license file is valid, and updates the license.

The updated licensing information appears in the License Information page. If you encounter errors, repeat the steps to license your product.

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Note The License file obtained is platform independent and hence can be used in both Windows as well as Solaris operating systems.

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Application Scaling Numbers

This section presents information on the specific scaling numbers for each of the CiscoWorks LMS applications in both Standalone server as well as in a Solution server:

•Standalone Server

•Solution Server

•Concurrent Users Supported

Standalone Server

The application scaling numbers on a Standalone Server are:

Application	Scalability Limit on a Standalone Server
Common Services	Device and Credential Repository (DCR) supports a maximum of: •50,000 devices •200 user-defined groups
Resource Manager Essentials	The application supports upto: •10,000 devices •200 user-defined groups •100 Port and Module Configuration (PMC) groups with 90% port groups and 10% module groups •500,000 ports with an average of 50 ports per device. RME scales upto: •250,000 ports for each NetConfig job •20,000 modules for each NetConfig job •100,000 ports for each Port and Module Configuration group In addition to the above: •Syslog reports can contain upto 40,000 records •Detailed Device Report can be launched with up to 250,000 ports in PDF file format. HTML or CSV file formats should be used if you need larger reports.
Campus Manager	The application supports upto: •5,000 devices •250,000 end hosts and IP Phones •200 user-defined groups. Campus Manager Data Collection discovers and tracks a maximum of 250,000 Switch Ports. Virtual Network Manager, an add-on to Campus Manager supports: •600 devices •32 VRFs
Device Fault Manager	The application supports upto: •5,000 devices •80,000 ports or interfaces (of which upto 15 percent can be in a Managed state) •200 user-defined groups
Internetwork Performance Monitor	The application supports upto: •5,000 devices •5,000 collectors (historical collectors)
Health and Utilization Monitor	The application supports upto: •50 devices with a maximum of 30,000 MIB objects (HUM 50) •300 devices with a maximum of 30,000 MIB objects (HUM 300) •1,000 devices with a maximum of 100,000 MIB objects (HUM 1000)

Solution Server

LMS 3.2 now supports up to 5,000 devices for all applications that are installed in a single Solution server, except HUM. This includes 2,000 collectors in IPM, and 250,000 end-hosts and IP Phones in Campus Manager.

To manage 5,000 devices for all applications including HUM, you must set up:

•HUM on a Standalone server (with only CS, Portal, CiscoWorks Assistant, and HUM installed), which manages 1,000 devices.

•All other CiscoWorks applications on another server.

In addition to the above, the following are the scaling numbers for IPM collectors and HUM MIB objects polled:

Application	Scalability Limit on a Solution Server
Internetwork Performance Monitor (Collectors)	The application supports upto: •1,500 collectors in Solution Server with LMS 1500 Device SKU license. This includes: –1,000 collectors (hourly polling interval) –500 collectors (polling interval of 1 minute, 5 minute, 15 minute, or 30 minute) •2,000 collectors in Solution Server with LMS 5000 Device SKU license. This includes: –100 collectors (hourly polling interval) –500 collectors (polling interval of 1 minute, 5 minute, 15 minute, or 30 minute)
Health and Utilization Monitor (MIB Objects Polled)	The application supports polling upto: •6,000 MIB objects in Solution Server with LMS 300 Device SKU license, and 60 devices being managed in HUM. •20,000 MIB objects in Solution Server with LMS 1500 Device SKU license, and 300 devices being managed in HUM.

Concurrent Users Supported

LMS 3.2 can support:

•3 concurrent users for LMS 100 and LMS 300 License types.

•20 concurrent users for LMS 1,500, LMS 5,000 and LMS 10,000 License types.

Multiple number of simultaneous users can affect system performance. 20 concurrent users is the maximum recommended number. However, this depends on the size and configuration of the server.