Installing and Getting Started With CiscoWorks LAN Management Solution 3.2 - Chapter 1 Overview of CiscoWorks LAN Management Solution 3.2 [CiscoWorks LAN Management Solution 3.2 and earlier]

Table Of Contents

Overview of CiscoWorks LAN Management Solution 3.2

Product Overview

Composition of LAN Management Solution 3.2

Install and Upgrade Behavior

Key Features of LMS 3.2

Supported Network Management Systems

Supported Devices

Overview of CiscoWorks LAN Management Solution 3.2

This chapter provides an overview of CiscoWorks LAN Management Solution 3.2 and describes the composition of LAN Management Solution 3.2 on both Windows and Solaris systems.

This chapter contains:

•Product Overview

•Composition of LAN Management Solution 3.2

•Key Features of LMS 3.2

•Supported Network Management Systems

•Supported Devices

Product Overview

The LAN Management Solution (LMS) 3.2 software provides applications for configuring, administering, monitoring, and troubleshooting a campus network. It enables network administrators to effectively manage their LAN and Campus networks.

This document describes procedures for new and upgrade installation of LMS 3.2. It contains:

•LMS product composition, including links for accessing online documentation.

•LMS features.

•Hardware and software requirements.

•Detailed installation procedures for all applications.

•Information on getting started with LMS.

•Frequently asked questions.

•Information about ordering documentation and contacting Cisco Systems for additional assistance.

If you already have an earlier version of LMS and want to migrate to LMS 3.2, follow the procedure in the Data Migration Guide for LAN Management Solution 3.2.

You can find this document at this URL:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

The licenses in LMS 3.2 are device-based for all applications. However, for Internetwork Performance Monitor (IPM), the license is based on the number of devices and the number of collectors.

You can select the appropriate license, based on the requirement. See License Information for further information.

Composition of LAN Management Solution 3.2

The LAN Management Solution 3.2 software is packaged in a DVD for your use. Figure 1-1 explains the composition of LAN Management Solution 3.2 software.

Figure 1-1 Composition of LAN Management Solution 3.2

The entire list of applications that comprise within LAN Management Solution 3.2 has been tabulated below.

You can opt to upgrade or install any number of applications based on your need and the system prerequisites. However, CiscoWorks Common Services 3.3, CiscoWorks Assistant 1.2 and CiscoWorks LMS Portal 1.2 will be selected and installed by default.

Table 1-1 describes the composition of applications within LAN Management Solution 3.2.

Table 1-1 Composition of Applications within LAN Management Solution 3.2

This LMS 3.2 Application...

Provides...

CiscoWorks Common Services 3.3 (CS)

Common software and services for LMS applications.

Common Services provides a set of shared application services that is used by all LMS applications.

Resource Manager Essentials 4.3 (RME)

The ability to manage:

•Device inventory and audit changes.

•Configuration files, software images, and Syslog analysis.

•Network monitoring and fault information for tracking devices that are critical to network uptime.

Campus Manager 5.2 (CM)

Campus Manager is sometimes referred to as Campus.

The following functions:

•Visualize network topology.

•Locate and display data about users and hosts in the network.

•Manage VLANs.

•Detect network discrepancies and Best Practice Deviations

•Virtualize networks using the Virtual Network Manager (VNM), an add-on to Campus Manager.

CiscoView 6.1.9 (CV)

The ability to monitor and troubleshoot devices across your network.

CiscoView provides this function as it is a graphical device management tool.

Device Fault Manager 3.2 (DFM)

The following functions:

•Monitor device faults in real-time, and determine the root cause by correlating device-level fault conditions.

•Monitor fault history.

•Configure e-mail, SNMP trap, and syslog notifications.

Internetwork Performance Monitor 4.2 (IPM)

The ability to pro-actively troubleshoot network response time, jitter, and availability.

CiscoWorks LMS Portal 1.2

The ability to:

•Customize information, based on the applications installed.

•View frequently used information in a common place. With this, you do not need to navigate through many pages.

•Display application-related information as portlets.

•Customize the home page so that you can have information on all the installed applications, on a single screen.

CiscoWorks Assistant 1.2

Workflows to:

•Set up and manage CiscoWorks LAN Management Solution (LMS) servers.

•Collect troubleshooting information.

CiscoWorks Health and Utilization Monitor 1.2

The ability to:

•Monitor the device for performance parameters, and report violations based on the threshold values configured.

•Provide extensive reporting.

Integration Utility 1.9 (NMIM)

Support for third-party Network Management Systems (NMS). This is an integration module.

Install and Upgrade Behavior

LMS 3.2 provides a single install experience to you. It allows you to select and install all applications together, or select specific applications and install them.

The complete installation is managed by this single installer. It captures all required user inputs and then installs the applications.

The evaluation version of HUM 1.2 is packaged with LMS 3.2, and is a part of the single installer. Since HUM has a separate license, during installation, you are prompted to first enter the license information for LMS 3.2 and then for HUM 1.2.

For complete details on installation, see Performing Installation of CiscoWorks LAN Management Solution 3.2.

This section contains the following topics:

•Upgrade and Migration Overview

•Upgrading Master-Slave Server Setup

Upgrade and Migration Overview

Upgrading is overwriting the existing LMS version with the new LMS version. LMS 3.2 enables you to upgrade from an earlier version of LMS and perform a fresh installation of other applications at the same time.

When you install LMS 3.2, the existing applications of LMS are selected by default for upgrading to the latest version of LMS 3.2.

For example, if you had installed Resource Manager Essentials 4.2 (LMS 3.1) earlier, and when you now install LMS 3.2 using the DVD, this application will be selected by default for an upgrade installation to Resource Manager Essentials 4.3 (LMS 3.2).

The three default applications, CiscoWorks Common Services 3.3, CiscoWorks Assistant 1.2 and CiscoWorks LMS Portal 1.2, are also selected.

The other applications you want to install can also be simultaneously selected for a fresh installation. You can do so using the LMS 3.2 Product DVD.

You can upgrade using either of these methods:

•Local upgrade—Upgrading to the newer version of LMS on the same machine.

You can locally upgrade to LMS 3.2 from LMS 3.1, LMS 3.0, LMS 3.0 December 2007 update, LMS 2.6 and LMS 2.6 Service Pack (SP)1.

•Remote upgrade—Installing LMS on a different machine and then restoring the data on that machine.

You can do a remote upgrade to LMS 3.2 from LMS 3.1, LMS 3.0, LMS 3.0 December 2007 update, LMS 2.6 and LMS 2.6 Service Pack (SP) 1.

Upgrading Master-Slave Server Setup

We recommend you to run the same version of the LMS software in all servers in a management domain.

If you want to run different software versions in a DCR Master-Slave setup, configure the server with the latest version of the LMS software as a DCR Master and the server that has the earlier software version as a Slave.

Upgrade the DCR Master Server first to the latest software version followed by DCR Slave Server when you want to upgrade the DCR Master-Slave setup to the most recent versions.

Table 1-2 describes the recommended sequence to upgrade, and migrate your data from earlier versions of LMS to LMS 3.2.

Table 1-2 Upgrade and Data Migration Procedure

Current LMS Version

Type of Upgrade

Procedure

LMS 2.6, LMS 2.6 SP1, LMS 3.0, LMS 3.0 December 2007 update, LMS 3.1

Local Upgrade

Upgrade to LMS 3.2 using the LMS 3.2 DVD.

For details on the upgrade procedures, see the Upgrading to LMS 3.2.

Data from the older version of LMS is automatically migrated into LMS 3.2 from LMS 3.0, onwards. For upgrades from LMS 2.6 / LMS 2.6 SP1, all data gets migrated to LMS 3.2 except IPM.

To migrate IPM data, follow the instructions in the Data Migration Guide for LAN Management Solution 3.2

LMS 2.6, LMS 2.6 SP1, LMS 3.0, LMS 3.0 December 2007 update, LMS 3.1

Remote Upgrade

1. Back up the data in the old machine.

2. Install LMS 3.2 in the new machine.

3. Migrate your data to LMS 3.2 using the instructions in the Data Migration Guide for LAN Management Solution 3.2.

LMS 2.2, LMS 2.5, LMS 2.5.1

Direct upgrade to LMS 3.2 is not supported. The suggested upgrade path is:

LMS 2.2 / LMS 2.5 / LMS 2.5.1 > LMS 2.6 > LMS 3.2

1. Back up the data.

2. Upgrade from the earlier versions of LMS to LMS 2.6 and migrate the data, using the instructions in:

–Readme for CiscoWorks LMS 2.6 Update on Solaris

–Readme for CiscoWorks LMS 2.6 Update on Windows

–Data Migration Guide for LAN Management Solution 2.6

3. For remote upgrade or local upgrade from LMS 2.6, back up data for all the applications.

4. Upgrade from LMS 2.6 to LMS 3.2.

5. Migrate data using the instructions in the Data Migration Guide for LAN Management Solution 3.2.

Key Features of LMS 3.2

This section explains the solution-level key features in this release. See the LMS 3.2 application User Guides to know about the key features of all LMS applications.

The following are the key features of LMS 3.2:

•New Operating System Support

•Changes in Client System Requirements

•Selective Backup of Configurations and Data

•Support for High Availability

•Open Database Schema Support

•Support for 200 Groups in Grouping Services

•Support for 10,000 devices in Common Services Device Discovery

•Limited IPv6 Support

•Improved Usability

•Performance Improvement

New Operating System Support

LMS 3.2 can now be installed on following Windows 2008 systems:

•Windows 2008 Standard Edition

•Windows 2008 Enterprise Edition

Note Both 32-bit and 64-bit are supported on the above Operating Systems.

Changes in Client System Requirements

The following are the changes in the client system requirements in LMS 3.2:

•Windows 2008 Standard Edition and Enterprise Edition (both 32-bit and 64-bit) Operating Systems are supported on client systems.

•Firefox 3.0 is supported on Windows and Solaris 10 systems

•Firefox 2.0 is supported only on Solaris 9 systems

•Support for Java Plug-in 1.6.0_11

Selective Backup of Configurations and Data

Earlier, you were not allowed to back up the required system configurations and data. The Backup task backed up all configuration files from the application databases.

In this release, you can back up the required system configurations and data from Command Line Interface (CLI).

See Data Migration Guide for LAN Management Solution 3.2 for more details.

Support for High Availability

In this release, you can install and operate CiscoWorks in a High Availability and Disaster Recovery environment.

LMS 3.2 allows you to include redundant servers. This makes the applications available to more users without any downtime. It also enables to withstand the hardware and software failures.

Since LMS 3.2 operates on many servers, it makes it easier for you to perform maintenance activities, such as manually switching among servers.

You must install Symantec Veritas products on CiscoWorks Server and configure the High Availability Agent to support this feature.

For more information, see Setting Up CiscoWorks LMS in High Availability and Disaster Recovery Environment.

Open Database Schema Support

LMS 3.2 supports accessing the database and viewing the schema details of few database views.

You can access the created views using the database access methods such as JDBC and ODBC, from a local or remote server.

To enable the access to applications database, you must run the dbaccess.pl utility from the command line.

See the Open Database Schema Support for LAN Management Solution 3.2 document for more information on exposed database views and definitions.

Support for 200 Groups in Grouping Services

Earlier, you were allowed to create only 100 User-Defined Groups in Grouping Services.

In this release, you can create 200 User-Defined Groups in Grouping Services in the CiscoWorks application such as CS, CM, RME, IPM, and DFM.

Support for 10,000 devices in Common Services Device Discovery

In this release, Common Services Device Discovery, initiated from a CiscoWorks Server supports discovering 10,000 devices from the network.

In a multi-server setup, each CiscoWorks Server can discover 10,000 devices from a network at a single instance.

Although 10,000 devices are discovered from the network and stored on DCR, the CiscoWorks applications can manage only limited devices based on the LMS licenses.

Virtual Network Manager

Virtual Network Manager (VNM) is an add-on application to Campus Manager. This application works in conjunction with Campus Manager (CM), and Resource Manager Essentials (RME).

Virtual Network Manager generates VRF Readiness Report to provide information on the VRF readiness that help administrators identify the devices with hardware and software support available, in contrast to the required support to configure VRF.

Virtual Network Manager application is used to perform VRF configurations in an enterprise network. You can perform the VRF Configurations using the following configuration workflows: Create, Edit, Extend, and Delete VRF. You can assign multiple VLANs to a single VRF instance using the Edge VLAN Configuration workflow.

For more information, see User Guide for Campus Manager 5.2.

Limited IPv6 Support

LMS 3.2 provides limited IPv6 Support for the following features in LMS 3.2 applications:

Application

IPv6 Supported Features

Common Services

The following features in Common Services supports IPv6:

•Device Discovery

Common Services Device Discovery allows you to discover devices from IPv6 networks, using CDP and Ping Sweep On IP Range Device Discovery modules.

•DCR and Grouping Services

DCR supports IPv6 and stores the expanded format of IPv6 Addresses that are discovered by the CDP and Ping Sweep On IP Range modules.

You can now create group rules based on IPv6 management addresses.

Resource Manager Essentials

The following features in RME supports IPv6:

•Assigning an IPv6 Address to a Layer 3 device or VLAN

•Retrieving software files from a device

•Distributing different versions of software to a device

•Scheduling retrieval of software from a device

•Retrieving configuration files from a device

•Distributing a new configuration to a device

•Distributing a historical configuration file to a device

•Scheduling distribution of configuration files to a device

CiscoView

CiscoView allows you to enter an IPv6 Address of a device to display the device view for configuring and remote monitoring.

Campus Manager

The following features in Campus Manager supports IPv6:

•Data Collection

The following tasks related to Data Collection are supported in the IPv6 environment:

–SNMP Timeout and Retry configuration for IPv6 devices

–Manually including IPv6 devices for Data Collection

–Manually excluding IPv6 devices for Data Collection

–Viewing Data Collection Metrics and reports for IPv4/IPv6 devices

–Creating group rules based on IPv6 Subnet and IPv6 Subnet Masks

–Device based debugging for IPv6 devices

•Topology

The following tasks related to Topology are supported in the IPv6 environment:

–Setting an IPv6 Address as the preferred Management Address from Topology view

–Cross-launching Resource Manager Essentials and CiscoView from Topology Services

–Selecting IPv6 devices for Device Type Topology Filter

•Campus Manager Reports

IP Address fields in all Campus Manager reports except User Tracking reports can now display IPv6 Addresses.

You can sort the reports based on IP Addresses (IPv4 and IPv6).

•VLAN Configuration

The following VLAN related configurations are supported in the IPv6 environment:

–Create VLAN

–Delete VLAN

–VLAN Port Assignment

–VLAN Trunk Configuration

–VLAN Filters

CiscoWorks Assistant

In this release, CiscoWorks Assistant supports IPv6 Addressing scheme in following Device Discovery pages:

•Ping Sweep Page

•CDP Page

•SNMP Settings Page

•Filter Settings Page

In the Device Troubleshooting home page, the existing IP Address field is enhanced to include the IPv6 Addresses.

See the User Guides of these LMS 3.2 applications for more information on limited IPv6 support in CS, CM, CV, RME and CiscoWorks Assistant.

Improved Usability

In LMS 3.2, you can display tables with large reports and other details with more clarity than in the earlier releases.

The following are the changes that can improve the performance and appearance of the tables:

•Database pagination for the job-related pages

Earlier, the database pagination allowed you to store the records of the data that was displayed on the current page.

In LMS 3.2, the database pagination allows you to store the data for all job-related pages in various applications.

•Conversion of HTML scrolling pages to paging tables

In earlier releases, navigating through HTML scrolling tables was slower than navigating paging tables.

In LMS 3.2, most of the HTML scrolling tables have been converted to paging tables.

•Table sorting

In the earlier releases of LMS, you could not sort tables. This made it difficult to search or query for any particular information.

In LMS 3.2, you can sort most of the tables based on the data order in the pull-down menus.

•Default page table size

In this release, tables with a large number of rows have a default of 100 rows on each page. This enables you to navigate through the table faster without multiple clicks.

Performance Improvement

The following are the performance improvements in the LMS 3.2 release:

•Reduction in report generation time

Earlier large reports take a long time to appear. This was because the amount of data they contained took a long time to be loaded into memory.

However in this release, the details of the particular device appear as soon as you click on the device name.

•Improvement in Syslog Processing

Changes in the bulk query of Syslog processing are made to optimize the overall time taken. This reduces the processing time for Syslog by 30 to 40 percent.

Supported Network Management Systems

Table 1-3 lists the Network Management Systems (NMS) supported by Integration Utility 1.9, which is part of LMS 3.2.

See User Guide for Integration Utility 1.7 on Cisco.com for instructions to use the Integration Utility.See User Guide for CiscoWorks Common Services 3.3 and the Online help for information about importing devices from third party NMS.

Table 1-3 Supported Network Management Systems

Network Management System

Supported Platforms

HP OpenView 9.1¹

•Solaris 10

•Windows 2008 Standard x 32 Edition

HP OpenView 9.01²

•Solaris 10

•Windows 2008 Standard x 32 Edition

HP OpenView 8.13

•Solaris 10

•Windows Server 2003 x64 with Service Pack 2

•Windows Server 2003 x64 R2 with Service Pack 2

For information on integrating HP OpenView-CiscoWorks LMS, see NNMi Deployment Guide on the Hewlett Packard website.

HP OpenView 7.53

•Solaris 9

•Solaris 10

•Windows 2003 Standard Edition with Service Pack 2

•Windows 2003 Enterprise Edition with Service Pack 2

•Windows 2003 R2 Standard Edition

•Windows 2003 R2 Enterprise Edition

HP OpenView 7.51

•Solaris 9

•Solaris 10

•Windows 2003 Standard Edition with Service Pack 1

•Windows 2003 Enterprise Edition with Service Pack 1

•Windows 2003 R2 Standard Edition

•Windows 2003 R2 Enterprise Edition

HP OpenView 7.50

•Solaris 9

•Windows 2003 Standard Edition with Service Pack 1

•Windows 2003 Enterprise Edition with Service Pack 1

NetView 7.1.5

•Solaris 9

•Solaris 10

•Windows 2003 Standard Edition

•Windows 2003 Enterprise Edition

•Windows 2003 R2 Standard x64 Edition

•Windows 2003 R2 Enterprise x64 Edition

NetView 7.1.4

•Solaris 9

•Windows 2003 Standard Edition

•Windows 2003 Enterprise Edition

¹HP OpenView 9.1 is supported, only if you have installed LMS 3.2 SP1 on the CiscoWorks Server.

²HP OpenView 9.01 is supported, only if you have installed LMS 3.2 SP1 on the CiscoWorks Server.

Network Management Integration Data Bundle (NMIDB) 1.0.089 is shipped with LMS 3.2.

You can download the latest adapters for third-party network management applications and the Network Management Integration Data Bundle (NMIDB) from the following locations:

•Latest Adapters at:

http://www.cisco.com/kobayashi/sw-center/cw2000/cmc3rd.shtml

To access the above page, you must be a registered user of Cisco.com.

•NMIDB at:

http://download-sj.cisco.com/cisco/netmgmt/ciscoview/5.0/packages/nmidb.X.zip
(On Internet Explorer and Firefox browsers)

Where X is the version of NMIDB.

Supported Devices

As additional device packages become available, you can download the Service Packs (formerly called IDUs) that contain them from Cisco.com.

Registered Cisco.com users can access the most current Device Package Updates, and download the latest device updates for CV, CM, DFM and RME from the following location:

•For CiscoView at:

http://www.cisco.com/pcgi-bin/Software/CiscoView/cvplanner.cgi

•For Campus at:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus

•For DFM at:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-dfm

•For RME at:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme

To see the list of installed application's device packages, select Common Services > Software Center and then select the required application name on the CiscoWorks home page.

See the following documentation to know more information about supported devices:

•Supported Devices Tables of RME, CM, CV, and DFM (LMS 3.2)

This document is available on Cisco.com at the following URLs:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/products_device_support_tables_list.html

•User Guide for CiscoView 6.1.9

CiscoView manages and configures different types of Cisco devices. You can refer this document for information on supported devices. This document is available on Cisco.com at this URL:

http://www.cisco.com/en/US/products/sw/cscowork/ps4565/products_user_guide_list.html