User Guide for IP Telephony Monitor - Configuring Views for the Alerts and Activities Display [CiscoWorks IP Telephony Monitor]

Table Of Contents

Configuring Views for the Alerts and Activities Display

Getting Started with Views

Creating a View

Activating and Deactivating a View

Modifying a View

Deleting a View

Configuring Views for the Alerts and Activities Display

These topics explain how to work with views in the Alerts and Activities display:

•Getting Started with Views

•Creating a View

•Activating and Deactivating a View

•Modifying a View

•Deleting a View

Getting Started with Views

Simply put, views are logical groupings of existing device groups. You can populate your views with system-defined groups, as described in the "Working with System-Defined Groups" section, and with groups you have created. Once you decide how you want to cluster your groups into a logical set, create and activate a view of these groups so they are shown in the Alerts and Activities display. View elements are not shown until the view is activated and is displayed in the view pane (normally every two minutes).

An Alerts and Activities display can have a maximum of 18 active views for each partition. (For more information about partitions, see the "What Is a Partition?" section).

Figure 16-1 shows the view pane in the Alerts and Activities display.

Figure 16-1 Alerts and Activities Display—View Pane

By default, the Alerts and Activities display contains two default views: All Alerts and Suspended Devices. These views are static and cannot be modified, deactivated, or deleted. ITM Multi-View users can display only devices and elements in their current partition.

When you create a view, the view is applied to the server and is available to all clients of the server. Any action you perform on a view affects all clients of that server.

Depending on an alert's severity, when an alert is raised for a device or element in one of your views, ITM notifies you by displaying the appropriate icon in the view selector, next to the view. This icon tells you which view needs your attention.

Creating a View

You can create views using either:

•System Defined Groups, which are ITM system default groups, or

•User Defined Groups, which you can create yourself

See the "Managing Groups" section for more information on groups.

Once you decide which groups to include in a view, use this procedure to create the view. Be sure to activate the view after creating it.

Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears.

Step 2 Click Create. The View Properties: Create page appears.

Step 3 In the View Properties: Create page, do the following:

a. In the Name field, enter a unique name for your view. The name cannot exceed 18 characters and may use alphanumeric characters, underscores, dashes, hyphens, or spaces. You can use the name of a view that was deleted, but you cannot use the same name as any existing views.

b. (Optional) Enter a description in the Description field.

c. In the group object selector, activate the check boxes for the groups you want to include in your view.

d. Click Next. The View Summary: Create page appears.

Step 4 Do one of the following:

•If your settings are correct, click Finish. Your new view will be listed on the Alerts and Activities Views: View Management page.

•If your settings are incorrect, click Back.

•If you want to cancel the view creation, click Cancel.

Step 5 In the Alerts and Activities Views: View Management page:

a. Select the radio button for the view you want to activate.

b. Click Activate.

The Alerts and Activities display will display your new activated view when the view pane is refreshed (normally every two minutes).

Activating and Deactivating a View

To include a view in the Alerts and Activities display, you must first activate it. When you activate or deactivate a view, your changes are shown in the Alerts and Activities display when the view pane is refreshed (every two minutes). If you deactivate a view, it is removed from your Alerts and Activities display when the view pane is refreshed. The deactivated view can be reactivated from the Alerts and Activities Views: View Management page. An Alerts and Activities display may contain a maximum of 18 active views for each partition.

Note You cannot deactivate the All Alerts view or Suspended Devices view.

Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears.

Step 2 In the Alerts and Activities Views: View Management, page:

a. Select the radio button for the view you want to activate or deactivate.

b. Do one of the following:

•Click Activate. A confirmation window appears. The view is added to the Alerts and Activities display when the view pane is refreshed (normally every two minutes).

•Click Deactivate. A confirmation window appears.

Step 3 Click Yes to confirm your action.

The view is added or deleted from the Alerts and Activities display when the view pane is refreshed (normally every two minutes). The corresponding status change is reflected in the View Management table.

Modifying a View

You can modify views that are active or have been deactivated.

Note You cannot modify the All Alerts or Suspended Devices views.

Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears.

Step 2 In the view selector, activate the radio button for the view you want to modify.

Step 3 Click Edit. The View Properties: Edit page appears.

Step 4 In the View Properties: Edit page, you can:

a. Change the description in the Description field.

b. Change the view membership by activating or deactivating group check boxes.

Note You cannot change the name of the view.

Step 5 Click Next. The View Summary: Edit page appears.

Step 6 Do one of the following:

•If your settings are correct, click Finish. Your new view will be listed on the Alerts and Activities Views: View Management page.

•If your settings are incorrect, click Back.

•If you want to cancel the edit, click Cancel.

Step 7 If you edited a deactivated view, activate it (if desired) in the Alerts and Activities: View Management page:

a. Select the view radio button.

b. Click Activate.

Your view changes will appear when the view pane is refreshed (normally every two minutes).

Deleting a View

Note Because active views can be deleted, exercise caution when deleting views. You cannot delete the All Alerts or Suspended Devices views.

You can delete views that are active or have been deactivated.

Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears.

Step 2 In the Alerts and Activities Views: View Management page:

a. Select the radio button for the view you want to delete.

b. Click Delete. A confirmation message appears.

Step 3 Click Yes to confirm the deletion.

The view will be removed from the Alerts and Activities view pane when the view pane is refreshed (normally every two minutes).

	User Guide for IP Telephony Monitor
	Configuring Views for the Alerts and Activities Display
User Guide for IP Telephony Monitor Index Preface Introduction Getting Started with ITM Using the Alerts and Activities Display Using Device Management Using IP Phone Information Facility Displaying IPT Security Details Using IP Phone Reachability Testing Using SRST Monitoring Management Using Notification Services Using Fault History Using Phone Monitoring Using ITM Multi-View Configuring and Administering ITM Multi-View Configuring and Administering ITM Managing Groups Configuring Views for the Alerts and Activities Display Configuring Polling and Thresholds Configuring Confidence Tests Administering ITM MIBs Polled Processed and Pass-through Traps, and Unidentified Traps and Events Notification MIB Events Processed Working with Voice Application Systems and Software Polling�SNMP and ICMP How ITM Calculates Repeated Restarts and Flapping ITM Support for SNMP MIBs	Download this chapter Configuring Views for the Alerts and Activities Display Download the complete book User Guide for IP Telephony Monitor (PDF - 5 MB) Table Of Contents Configuring Views for the Alerts and Activities Display Getting Started with Views Creating a View Activating and Deactivating a View Modifying a View Deleting a View Configuring Views for the Alerts and Activities Display These topics explain how to work with views in the Alerts and Activities display: •Getting Started with Views •Creating a View •Activating and Deactivating a View •Modifying a View •Deleting a View Getting Started with Views Simply put, views are logical groupings of existing device groups. You can populate your views with system-defined groups, as described in the "Working with System-Defined Groups" section, and with groups you have created. Once you decide how you want to cluster your groups into a logical set, create and activate a view of these groups so they are shown in the Alerts and Activities display. View elements are not shown until the view is activated and is displayed in the view pane (normally every two minutes). An Alerts and Activities display can have a maximum of 18 active views for each partition. (For more information about partitions, see the "What Is a Partition?" section). Figure 16-1 shows the view pane in the Alerts and Activities display. Figure 16-1 Alerts and Activities Display—View Pane By default, the Alerts and Activities display contains two default views: All Alerts and Suspended Devices. These views are static and cannot be modified, deactivated, or deleted. ITM Multi-View users can display only devices and elements in their current partition. When you create a view, the view is applied to the server and is available to all clients of the server. Any action you perform on a view affects all clients of that server. Depending on an alert's severity, when an alert is raised for a device or element in one of your views, ITM notifies you by displaying the appropriate icon in the view selector, next to the view. This icon tells you which view needs your attention. Creating a View You can create views using either: •System Defined Groups, which are ITM system default groups, or •User Defined Groups, which you can create yourself See the "Managing Groups" section for more information on groups. Once you decide which groups to include in a view, use this procedure to create the view. Be sure to activate the view after creating it. Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears. Step 2 Click Create. The View Properties: Create page appears. Step 3 In the View Properties: Create page, do the following: a. In the Name field, enter a unique name for your view. The name cannot exceed 18 characters and may use alphanumeric characters, underscores, dashes, hyphens, or spaces. You can use the name of a view that was deleted, but you cannot use the same name as any existing views. b. (Optional) Enter a description in the Description field. c. In the group object selector, activate the check boxes for the groups you want to include in your view. d. Click Next. The View Summary: Create page appears. Step 4 Do one of the following: •If your settings are correct, click Finish. Your new view will be listed on the Alerts and Activities Views: View Management page. •If your settings are incorrect, click Back. •If you want to cancel the view creation, click Cancel. Step 5 In the Alerts and Activities Views: View Management page: a. Select the radio button for the view you want to activate. b. Click Activate. The Alerts and Activities display will display your new activated view when the view pane is refreshed (normally every two minutes). Activating and Deactivating a View To include a view in the Alerts and Activities display, you must first activate it. When you activate or deactivate a view, your changes are shown in the Alerts and Activities display when the view pane is refreshed (every two minutes). If you deactivate a view, it is removed from your Alerts and Activities display when the view pane is refreshed. The deactivated view can be reactivated from the Alerts and Activities Views: View Management page. An Alerts and Activities display may contain a maximum of 18 active views for each partition. Note You cannot deactivate the All Alerts view or Suspended Devices view. Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears. Step 2 In the Alerts and Activities Views: View Management, page: a. Select the radio button for the view you want to activate or deactivate. b. Do one of the following: •Click Activate. A confirmation window appears. The view is added to the Alerts and Activities display when the view pane is refreshed (normally every two minutes). •Click Deactivate. A confirmation window appears. Step 3 Click Yes to confirm your action. The view is added or deleted from the Alerts and Activities display when the view pane is refreshed (normally every two minutes). The corresponding status change is reflected in the View Management table. Modifying a View You can modify views that are active or have been deactivated. Note You cannot modify the All Alerts or Suspended Devices views. Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears. Step 2 In the view selector, activate the radio button for the view you want to modify. Step 3 Click Edit. The View Properties: Edit page appears. Step 4 In the View Properties: Edit page, you can: a. Change the description in the Description field. b. Change the view membership by activating or deactivating group check boxes. Note You cannot change the name of the view. Step 5 Click Next. The View Summary: Edit page appears. Step 6 Do one of the following: •If your settings are correct, click Finish. Your new view will be listed on the Alerts and Activities Views: View Management page. •If your settings are incorrect, click Back. •If you want to cancel the edit, click Cancel. Step 7 If you edited a deactivated view, activate it (if desired) in the Alerts and Activities: View Management page: a. Select the view radio button. b. Click Activate. Your view changes will appear when the view pane is refreshed (normally every two minutes). Deleting a View Note Because active views can be deleted, exercise caution when deleting views. You cannot delete the All Alerts or Suspended Devices views. You can delete views that are active or have been deactivated. Step 1 Select IP Telephony Monitor > Configuration > Alerts and Activities Views. The Alerts and Activities Views: View Management page appears. Step 2 In the Alerts and Activities Views: View Management page: a. Select the radio button for the view you want to delete. b. Click Delete. A confirmation message appears. Step 3 Click Yes to confirm the deletion. The view will be removed from the Alerts and Activities view pane when the view pane is refreshed (normally every two minutes).
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