User Guide for IP Telephony Monitor
Processed and Pass-through Traps, and Unidentified Traps and Events

Table Of Contents

Processed and Pass-through Traps, and Unidentified Traps and Events

Processed SNMP Traps

Pass-Through SNMP Unidentified Traps

Other Unidentified Traps and Events


Processed and Pass-through Traps, and Unidentified Traps and Events


For some SNMP traps, IP Telephony Monitor (ITM) either processes them or treats them as pass-through traps. Pass-through traps are placed into an "Unidentified Trap" group, or bucket. In other words, ITM displays pass-through traps in the Alerts and Activities display with both a device type and the event name "Unidentified Trap."

The bucket is also the holding place for other unusual traps and events. These traps and events, and how ITM treats them, are described in these topics:

Processed SNMP Traps

Pass-Through SNMP Unidentified Traps

Other Unidentified Traps and Events

Processed SNMP Traps

When ITM receives certain SNMP traps, it analyzes the data found in the following fields of each SNMP trap message, and changes the property value of the object property (if required):

Enterprise (the sysObjectID of the agent/object)

Generic Trap Identifier

Specific Trap Identifier

Variable-Bindings

IP address of the SNMP agent


Note Use Notification Services to forward specific traps to e-mail recipients or host machines. See "Using Notification Services."


Processed Standard SNMP Traps (RFC 1215)

SNMP Trap
Corresponding ITM Event

Cold Start

RepeatedRestarts

Warm Start

Link Up

Flapping

Link Down


Processed CISCO-STACK-MIB Traps

SNMP Trap
Corresponding ITM Event

Module Up

CardDown

Module Down


Processed CISCO-ISDN-MIB Traps

SNMP Trap
Corresponding ITM Event

demandNbrLayer2Change

OperationallyDown


Processed CPQHLTH-MIB Traps

SNMP Trap
Corresponding ITM Event

cpqHeThermalSystemFanFailed

FanDown

cpqHeThermalSystemFanDegraded

FanDegraded

cpqHeThermalTempFailed

TemperatureSensorDown

cpqHeThermalTempDegraded

TemperatureSensorDegraded


Pass-Through SNMP Unidentified Traps

Pass-through traps are traps that ITM receives from devices that are not in the ITM inventory. These traps are shown in the Alerts and Activities display because of their relevance to fault monitoring. Pass-through traps are displayed as follows:

As one of the following events:

InformAlarm

MinorAlarm

MajorAlarm

With the device type and the name "Unidentified Trap."

Because ITM cannot identify these traps as being sent from devices being managed by ITM, they are displayed in the All Alerts view. If you are using ITM Multi-View, these traps are displayed in the All Alerts view of every active partition.


Note Not all events that fall under Unidentified Trap are pass-through traps. See the "Other Unidentified Traps and Events" section.


To view the actual trap in the event properties display, follow this procedure.


Step 1 Locate the alert ID for the unidentified trap in the Alerts and Activities display, as shown in the last line of Figure B-1.

Figure B-1 Alerts and Activities Display—Unidentified Pass-Through Trap

Step 2 Click the alert ID corresponding to the unidentified trap. The Alerts and Activities Detail page appears, as shown in Figure B-2.

Figure B-2 Alerts and Activities Detail Page—Unidentified Pass-Through Trap

Step 3 Click the event ID. The event properties page appears, displaying information about the pass-through trap.

Figure B-3 Event Properties Page—Unidentified Pass-Through Trap


ITM treats the following traps as pass-through traps.

Pass-Through Standard SNMP Traps (RFC 1215)

Authentication Failure

Pass-Through CISCO-STACK-MIB Traps

lerAlarmOn

lerAlarmOff

ipPermitDeniedTrap

sysConfigChangeTrap

Pass-Through STP Traps

STPnewRoot

STPtopologyChange

Pass-Through Repeater MIB Traps

rptrHealth

rptrGroupChange

rptrResetEvent

Pass-Through CISCO-RHINO-MIB Traps

ciscoLS1010ChassisFailureNotification

ciscoLS1010ChassisChangeNotification

Pass-Through CISCO-VTP-MIB Traps

vtpConfigRevNumberErro

rvtpConfigDigestError

vtpServerDisabled

vtpMtuTooBig

vtpVlanRingNumberConfigConflict

vtpVersionOneDeviceDetected

vlanTrunkPortDynamicStatusChange

Pass-Through CISCO-ENVMON-MIB Traps

ciscoEnvMonShutdownNotification

Pass-Through CISCO-VLAN-MEMBERSHIP-MIB Traps

vmVmpsChange

Pass-Through CISCO-ACCESS-ENVMON-MIB Traps

caemTemperatureNotification

caemVoltageNotification

Pass-Through CISCO-CONFIG-MAN-MIB Traps

ciscoConfigManEvent

Pass-Through CISCO-ENTITY-FRU-CONTROL-MIB Traps

cevFan15540FTMP

cevPortTransparent

cevPortWave

Pass-Through CISCO-VOICE-APPS-MIB Traps

cvaModuleStart

cvaModuleStop

cvaProcessStart

cvaProcessStop

cvaModuleRunTimeFailure

Pass-Through CISCO-CCM-MIB Traps

ccmGatewayFailed

ccmMediaResourceListExhausted

ccmCallManagerFailed

ccmGatewayLayer2Change

Pass-Through UMSEVENT-MIB Traps

iBMPSGFanEventBindings

iBMPSGTemperatureEventBindings

iBMPSGVoltageEventBindings

Other Unidentified Traps and Events

The Unidentified Trap bucket may contain non-pass-through traps, along with other unexpected ITM events. This can happen under the following circumstances:

When an event occurs on a device that is being discovered by ITM.

When ITM encounters problems in its operation.

When the ITM server is busy, and confidence tests cannot run. (The ConfidenceTestNotRun event is displayed as an Unidentified Trap because it does not relate to a specific device.)