Table Of Contents

IPM Reports and Graphs

Understanding IPM Reports and Graphs

Working with Minute/Historical Reports and Graphs

Availability Reports and Graphs

Latency (Round-Trip Time) Reports and Graphs

UDP Jitter Reports and Graphs

HTTP Reports and Graphs

ICMP Jitter Reports and Graphs

Path Echo Reports and Graphs

RTP Reports and Graphs

Ethernet Jitter Reports and Graphs

Consolidation of Statistical Data

Understanding System Reports

Viewing Daily System Reports

Viewing Weekly System Reports

Viewing Monthly System Reports

Audit Reports

IPM Tasks With Audit Reports

Generating Audit Reports

Purging Audit Reports

Using Report Archives

Creating Summarized Reports

Generating Statistical Reports and Graphs

Viewing Archived Reports

Deleting Archived Reports

Using Report Job Browser

Viewing the Job Details

Viewing the Report Details

Stopping the Report Jobs

Deleting Scheduled Jobs

Formulae Used in IPM Reports and Graphs

IPM Reports and Graphs

---

This section explains how to generate minute reports and graphs, historical reports and graphs, audit reports, and system reports.

It contains the following topics:

•Understanding IPM Reports and Graphs

•Working with Minute/Historical Reports and Graphs

•Consolidation of Statistical Data

•Understanding System Reports

•Audit Reports

•Using Report Archives

•Using Report Job Browser

•Formulae Used in IPM Reports and Graphs

Understanding IPM Reports and Graphs

This section explains the various reports and graphs that you generate in IPM:

•System Reports

•Audit Reports

•Real-time Graphs

•Overlay Graphs

•Classification of Statistical Reports and Graphs Based on Granularity

System Reports

Automatically generates statistical reports for collectors based on the report types such as Availability, Latency, Jitter, HTTP, ICMP, PathEcho, RTP and EthernetJitter. The system reports are generated on a daily, weekly, and monthly basis.

For more information, see Understanding System Reports.

Audit Reports

Tracks and reports the configuration changes on the IPM server performed by the LMS users.

For more information, see Audit Reports.

Real-time Graphs

Captures the statistics of a configured collector that polls in real time. This statistics appears in real time and is not stored in the IPM database. You can view the real-time graph for Collector types such as Historical/Statistical and Monitored/Real-Time.

However to do this, the collectors must be in Running status for both the collector types. You can monitor the statistics of more than one collector at a time.

For more information, see Monitoring a Collector.

Overlay Graphs

Compares the latency of the collectors based on the granularity. However, for comparing the graphs, the collectors you select must be in Running, Completed, Dormant, or Stopped status.

For more information, see Viewing Collector Graphs.

Classification of Statistical Reports and Graphs Based on Granularity

Based on the granularity specified, you can generate either Minute or Historical reports and graphs.

•Minute Reports and Graphs

Generate statistical data for a single or a group of collectors on a minute basis. You can generate Minute reports and graphs for collectors only if you have set the polling interval time in minutes (such as 1, 5, 15, 30) while creating collectors. You cannot generate Minute reports and graphs if the polling interval is set to 60 minutes (Hourly collectors).

•Historical (Hourly, Daily, Monthly, or Weekly) Reports and Graphs

Generate statistical data for a single or group of collectors based on the granularity such as hourly, daily, monthly, or weekly. You can generate Historical reports and graphs irrespective of the polling interval specified while creating collectors.

For more information, see Working with Minute/Historical Reports and Graphs.

While migrating from IPM 4.0 to IPM 4.2, the database of IPM 4.0 also gets migrated. However, this database contains only the statistical data that are within the purge period specified.

Example: If the purge period for daily granularity was specified as six months, the database contains only the statistical data that are within the purge period specified.

---

Note The older reports are backed up in the prescribed backup folder by running the single backup script available for this purpose, before starting the IPM migration. This script is shipped along with LMS 3.2.

---

Working with Minute/Historical Reports and Graphs

This section explains how to generate minute or historical reports and graphs for the following report types based on the granularity such as minute, hourly, daily, weekly, and monthly.

•Availability Reports and Graphs

•Latency (Round-Trip Time) Reports and Graphs

•UDP Jitter Reports and Graphs

•HTTP Reports and Graphs

•ICMP Jitter Reports and Graphs

•Path Echo Reports and Graphs

•RTP Reports and Graphs

•Ethernet Jitter Reports and Graphs

Availability Reports and Graphs

This report displays the availability of all the operations such as Echo, Path Echo, ICMP Jitter, UDP Jitter, FTP, DHCP, HTTP, TCP Connect, RTP, DNS, UDP Echo, Gatekeeper Registration Delay, Call Setup Post Dial Delay, DSLw and EthernetJitter, Ethernet Ping, EthernetPingAutoIPSLA, and EthernetJitterAutoIPSLA on the target device.

You can view the availability data gathered by IPM from its collectors. You can generate Availability reports and graphs for the granularities such as hourly, daily, weekly, or monthly.

---

Note You cannot generate Minute reports and graphs.

---

You can generate the following Availability reports and graphs:

•Historical Availability Report

•Historical Availability Graph

Historical Availability Report

This report provides information on the leachability of the target devices. You can also view this report in graphical format by clicking the Graph link on the Availability Report page.

See Table 9-1 for more information on the report.

Table 9-1 Historical Availability Reports  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
Availability%	Displays the availability percentage of the target device. See Table 9-45 for more information on the formula.
Error%	Displays the error percentage. See Table 9-45 for more information on the formula.
Errors	Disconnects	Number of times the target was disconnected from the source.
	Timeouts	Number of RTT operations timed out.
	Busies	Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.
	NoConnections	Number of times an RTT operation was not initiated. This occurs if the target connection is not established.
	Drops	Number of times an RTT operation was not initiated because: •The necessary internal resource was not available Or •Some unrecognized operations were completed
	SeqErrors	Number of RTT operation completions received with an unexpected sequence identifier.
	VerifyErrors	Number of RTT operation completions data received that do not match the expected data.

Historical Availability Graph

To view the Historical Availability Report in the graphical format, click the Graph link on the Availability Report page. The Availability Graph page appears.

Figure 9-1 shows a sample Historical Availability Graph.

Figure 9-1 Availability Graph

See Table 9-2 for more information on the graph.

Table 9-2 Historical Availability Graph

Table/Graph	Description
Collector Information	Collector Name	Displays the collector name.
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Availability Summary	You can view the availability of the target device for the various time period.
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the availability percentage. See Table 9-45 for more information on the formula.

Latency (Round-Trip Time) Reports and Graphs

This report displays the time taken for a packet to arrive from the source to target and back. You can view the latency data gathered by IPM from its collectors. While the time taken for an IP packet to reach the target from the source is called One Way latency, the time taken to return to the source through the target is called Round Trip Time (RTT).

This report provides latency information for all operations such as Echo, PathEcho, UDP Echo, TCP Connect, DHCP, DNS, DLSw, FTP, VoIP Gatekeeper Registration Delay, and VoIP Call Setup Post Dial Delay.

You can generate Latency reports and graphs for the granularity period such as minute, hourly, daily, weekly, and monthly.

You can generate the following Latency reports and graphs:

•Minute Latency Report

•Minute Latency Graph

•Historical Latency Report

•Historical Latency Graphs

Minute Latency Report

This report provides information on the round-trip time taken by a packet at a specified time. You can also view this report in graphical format by clicking the Graph link on the Minute Latency Report page.

See Table 9-3 for more information on the report.

Table 9-3 Minute Latency Report

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Start Time	Displays the time when the statistics were collected and stored in the database.
RTT	Measures the round-trip time taken to perform a Latency operation. This value is represented in milli seconds (msecs).

Minute Latency Graph

To view the Minute Latency Report in the graphical format, click the Graph link on the Minute Latency Report page. The Latency Summary graph appears.

Figure 9-2 displays a sample Latency Summary graph.

Figure 9-2 Latency Summary

See Table 9-4 for more information on the graph.

Table 9-4 Latency Graph

Table/Graph	Description
Collector Information	Collector Name	Displays the Collector name.
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Latency Summary	You can view the availability of the target device for various time period.
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the Latency. It displays the values for minimum, maximum, and average latency. See Table 9-45 for more information on the formula.

Historical Latency Report

The Historical Latency report provides information on the RTT, Errors, Standard Deviation, Tries, Completions, and Over Threshold. You can also view the Historical Latency Report in graphical format by clicking the Graph link on the Latency Report page.

See Table 9-5 for more information on the report.

Table 9-5 Historical Latency Report

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
RTT	Min RTT	Minimum round-trip time taken to perform a RTT operation. This value is represented in milli seconds (msecs).
	Max RTT	Maximum round-trip time taken to perform a RTT operation. This value is represented in milli seconds (msecs).
	Avg RTT	Average round-trip time. This value is represented in milli seconds (msecs). See Table 9-45 for more information on the formula.
Standard Deviation	See Table 9-45 for more information on the formula.
Tries	Number of RTT operations initiated. To know how to calculate the Tries, see Table 9-45.
Completions	Number of RTT operations completed without an error or timeout. See Table 9-45 for more information on the formula.
Over Threshold%	Number of RTT operations that violate threshold. See Table 9-45 for more information on the formula.
Errors	Error%	See Table 9-45 for more information on the formula.
	Disconnects	Number of times the target was disconnected from the source.
	Timeouts	Number of RTT operations timed out.
	Busies	Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.
	NoConnections	Number of times an RTT operation was not initiated. This occurs if the target connection is not established.
	Drops	Number of times an RTT operation was not initiated because: •The necessary internal resource were not available Or •Some unrecognized operations were completed
	SeqErrors	RTT completions received with an unexpected sequence identifier.
	VerifyErrors	RTT completions data received that do not match with the expected data.

Historical Latency Graphs

To view the Historical Latency Report in the graphical format, click the Graph link on the Latency Report page. You can view the following graphs:

•Latency Summary

•Error Summary

•Completion Summary

See Table 9-6 for more information on the graphs.

Table 9-6 Historical Latency Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Latency Summary	You can view the round-trip time details for: •Average Maximum •Average •Average Minimum •Minimum Latency •Maximum Latency These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job. This value is represented in milli seconds (msecs).
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency. This value is represented in milli seconds (msecs).
Error Summary	You can view the error occurrences for: •Total Timeouts •Total Busies •Total Sequence Errors •Total Drops •Total Verify Errors •Total Disconnects •Total No Connections
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for timeout, busies, sequence, drops, verify, no connections, and disconnects.
Completion Summary	You can view the completion summary for the following: •Total Attempts •Total Completions •Total Over Threshold •Total Errors
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the percentage of completion. It displays the values for completion, over threshold, and errors.

Figure 9-3 displays a sample Historical Latency Summary graph.

Figure 9-3 Historical Latency Summary

Figure 9-4 displays a sample Historical Latency Error Summary Graph

Figure 9-4 Historical Latency Error Summary

Figure 9-5 displays a sample Historical Latency Completion Summary Graph

Figure 9-5 Historical Latency Completion Summary

UDP Jitter Reports and Graphs

You can view the jitter data gathered by IPM from its UDP Jitter collectors. It displays the delay between any two data packets or the interpacket delay between the source and the target device. The target device must have Responder capability.

You can generate UDP Jitter reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following UDP Jitter reports and graphs:

•Minute UDP Jitter Report

•Minute UDP Jitter Graphs

•Historical UDP Jitter Report

•Historical UDP Jitter Graphs

Minute UDP Jitter Report

This report provides information on jitter, latency, packet loss, errors, MOS, and ICPIF.

You can also view this report in graphical format by clicking the Graph link on the Minute Jitter Report page.

See Table 9-7 for more information on the report.

Table 9-7 Minute UDP Jitter Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
Round Trip Latency	Min (ms)	Minimum round-trip time taken to perform an UDP Jitter operation. This value is represented in milli seconds (msecs).
	Avg (ms)	Average round-trip time. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum round-trip time taken to perform an UDP Jitter operation. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the round-trip time. See Table 9-45 for more information on the formula.
Positive Source - Dest Jitter	Min (ms)	Minimum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from source to destination. See Table 9-45 for more information on the formula.
Negative Source - Dest Jitter	Min (ms)	Minimum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from source to destination. See Table 9-45 for more information on the formula.
Positive Dest - Source Jitter	Min (ms)	Minimum positive jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average of minimum and maximum positive jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from destination to source. See Table 9-45 for more information on the formula.
Negative Dest - Source Jitter	Min (ms)	Minimum negative jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from destination to source. See Table 9-45 for more information on the formula.
Completion Summary	Tries	Sum of all errors and numCompletions.
	Over Threshold%	Number of jitter operations that violate threshold.
	Error%	Displays the error percentage. See Table 9-45 for more information on the formula.
	Completions%	Displays the completions percentage.
Packet Loss/Errors	Loss SD	Number of packets lost when sent from source to destination.
	Loss DS	Number of packets lost when sent from destination to source.
	Seq	Number of packets arrived out of sequence.
	MIA	Number of the packets lost whose direction is unknown.
	Late	Number of packets arrived after the timeout.
MOS	Mean Opinion Score—a numerical measure of the voice quality in the network.
ICPIF	Calculated Planning Impairment Factor—ICPIF numbers represent predefined combinations of loss and delay.

Minute UDP Jitter Graphs

To view the Minute UDP Jitter Graphs, click the Graph link on the Minute Jitter Report page. The following graphs appear:

•Source-Destination Jitter

•Destination-Source Jitter

•Round-Trip Latency

•Errors

•MOS

•ICPIF

---

Note MOS and ICPIF graphs are not generated if the codec type is 0.

---

See Table 9-8 for more information on the graphs.

Table 9-8 Minute UDP Jitter Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Source-Destination Jitter Refer to Figure 9-6 for a sample graph	You can view the following positive and negative jitter values from source to destination: •Pos Min •Pos Avg •Pos Max •Neg Min •Neg Avg •Neg Max These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from source to destination. It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Destination-Source Jitter Refer to Figure 9-7 for a sample graph	You can view the following positive and negative jitter values from destination to source: •Pos Min •Pos Avg •Pos Max •Neg Min •Neg Avg •Neg Max These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from destination to source. It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Round-Trip Latency Refer to Figure 9-8 for a sample graph	You can view the round-trip time values for: •Minimum •Maximum •Average These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.
Errors Refer to Figure 9-9 for a sample graph	You can view the error occurrences for the following: •SD Packet Loss •DS Packet Loss •Sequence •MIA •Late
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the values for source-to-destination packet loss, destination-to-source packet loss, sequence, MIA, and late.
MOS Refer to Figure 9-10 for a sample graph	Mean opinion score (MOS) measures for the voice quality in the network.
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the MOS.
ICPIF Refer to Figure 9-11 for a sample graph	Calculated planning impairment factor loss/delay busy out threshold. The ICPIF numbers represent predefined combinations of loss and delay.
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the ICPIF.

Figure 9-6 displays a sample Source to Destination Minute UDP Jitter Report.

Figure 9-6 Source to Destination UDP Jitter (Minute)

Figure 9-7 displays a sample Destination to Source Minute UDP Jitter Graph.

Figure 9-7 Destination to Source UDP Jitter (Minute)

Figure 9-8 displays a Round Trip Latency Minute UDP Jitter Graph.

Figure 9-8 Round-Trip Latency - UDP Jitter (Minute)

Figure 9-9 displays a sample Errors - Minute UDP Jitter Graph.

Figure 9-9 Errors - UDP Jitter (Minute)

Figure 9-10 displays a sample MOS - Minute UDP Jitter Graph.

Figure 9-10 MOS - UDP Jitter (Minute)

Figure 9-11 displays a sample ICPIF Minute UDP Jitter Graph

Figure 9-11 ICPIF - UDP Jitter (Minute)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

Historical UDP Jitter Report

This report provides information on Round-Trip Latency, Positive SD Jitter, Negative SD Jitter, Positive DS Jitter, Negative DS Jitter, Completion Summary, End-to-End Errors, and Packet Loss and Errors. You can also view this report in graphical format by clicking the Graph link on the Jitter Report page.

See Table 9-9 for more information on the report.

Table 9-9 Historical UDP Jitter Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected for generating the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
Round Trip Latency	Min (ms)	Minimum round-trip time taken to perform an UDP Jitter operation. These values are represented in milli seconds (msecs).
	Avg (ms)	Average round-trip time taken to perform an UDP Jitter operation. See Table 9-45 for more information on the formula. These values are represented in milli seconds (msecs).
	Max (ms)	Maximum round-trip time taken to perform an UDP Jitter operation. These values are represented in milli seconds (msecs).
	Std Dev	Standard deviation of the round-trip time. See Table 9-45 for more information on the formula.
Positive Source - Dest Jitter	Min (ms)	Minimum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of positive jitter from source to destination. See Table 9-45 for more information on the formula.
Negative Source - Dest Jitter	Min (ms)	Minimum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of negative jitter from source to destination. See Table 9-45 for more information on the formula.
Positive Dest - Source Jitter	Min (ms)	Minimum positive jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of positive jitter at the source. See Table 9-45 for more information on the formula.
Negative Dest - Source Jitter	Min (ms)	Minimum negative jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of negative jitter at the source. See Table 9-45 for information on the formula.
Completion Summary	Tries	Sum of all errors and numCompletions.
	Over Threshold%	Number of jitter operations that violate threshold.
	Error%	Displays the error percentage. See Table 9-45 for more information on the formula.
	Completions%	Displays the completions percentage.
End-to-End Errors	Internal Errors	Errors caused by internal problems in the router.
	Busies	Number of times an RTT operation was not initiated because of prior incomplete RTT operations.
Packet Loss/Errors	Loss SD	Number of packets lost when sent from source to destination.
	Loss DS	Number of packets lost when sent from destination to source.
	Seq	Number of packets arrived out of sequence.
	MIA	Number of the packets lost whose direction is unknown.
	Late	Number of packets arrived after the timeout.
Packet Error%	Displays the packet error percentage. See Table 9-45 for more information on the formula.
MOS	MinMOS	Minimum of all mean opinion score values.
	MaxMOS	Maximum of all mean opinion score values.
ICPIF	MinICPIF	Minimum of all calculated planning impairment factor values.
	MaxICPIF	Maximum of all calculated planning impairment factor values.

Historical UDP Jitter Graphs

To view the Historical UDP Jitter Graphs, click the Graph link on the Jitter Report page. The following graphs appear.

•Source-Destination Jitter

•Destination-Source Jitter

•Round-Trip Latency

•Errors

•MOS

•ICPIF

•Completion Summary

---

Note MOS and ICPIF graphs are not generated if the codec type is 0.

---

See Table 9-10 for more information on the graphs.

Table 9-10 Historical UDP Jitter Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Source-Destination Jitter Figure 9-12 displays a sample graph.	You can view the following positive and negative jitter values from source to destination: •Positive Maximum •Positive Average Maximum •Positive Average •Positive Average Minimum •Negative Maximum •Negative Average Maximum •Negative Average •Negative Average Minimum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from source to destination. It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Destination-Source Jitter Figure 9-13 displays a sample graph.	You can view the following positive and negative jitter values from destination to source: •Positive Maximum •Positive Average Maximum •Positive Average •Positive Average Minimum •Negative Maximum •Negative Average Maximum •Negative Average •Negative Average Minimum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from destination to source. It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Round-Trip Latency Figure 9-14 displays a sample graph	You can view the round-trip time values for: •Average Minimum •Average •Average Maximum •Minimum Latency •Maximum Latency These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.
Errors Figure 9-15 displays a sample graph.	You can view the error occurrences for the following: •Total Busies •Total Internal Errors •Total Pkt Loss Src-Dest •Total Pkt Loss Dest-Src •Total Sequence Errors •Total Packets MIA •Total Packets Late •Total Packets Errors
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for busies, internal errors, SD packet loss, DS packet loss, sequence, MIA, and late.
MOS Figure 9-16 displays a sample graph.	You can view the MOS values for: •Average Minimum •Average Maximum •Minimum MOS •Maximum MOS
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the MOS. It displays values for minimum and maximum MOS.
ICPIF Figure 9-17 displays a sample graph.	You can view the ICPIF values for: •Average Minimum •Average Maximum •Minimum ICPIF •Maximum ICPIF
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents ICPIF. It displays values for minimum and maximum ICPIF.
Completion Summary Figure 9-18 displays a sample Completion Summary.	You can view the completion summary for: •Total Attempts •Total Completions •Total Over Threshold •Total Errors

Figure 9-12 displays a sample Historical Source - Destination UDP Jitter Graph.

Figure 9-12 Source-Destination UDP Jitter (Historical)

Figure 9-13 displays a sample Historical Destination - Source UDP Jitter Graph

Figure 9-13 Destination-Source UDP Jitter (Historical)

Figure 9-14 displays a sample Historical Round-Trip Latency - UDP Jitter Graph.

Figure 9-14 Round-Trip Latency - UDP Jitter (Historical)

Figure 9-15 displays a sample Historical Error UDP Jitter Graph

Figure 9-15 Errors - UDP Jitter (Historical)

Figure 9-16 displays a sample Historical MOS UDP Jitter Graph

Figure 9-16 MOS - UDP Jitter (Historical)

Figure 9-17 displays a sample Historical ICPIF - UDP Jitter Graph

Figure 9-17 ICPIF - UDP Jitter (Historical)

Figure 9-18 displays a sample Completion Summary for Historical UDP Jitter Graph

Figure 9-18 Completion Summary - UDP Jitter (Historical)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

HTTP Reports and Graphs

You can view the HTTP data gathered by IPM from its HTTP collectors. The report displays the round-trip latency time required to connect to and access data from an HTTP server. HTTP server response time is measured for DNS Lookup, TCP Connect, and HTTP transaction time.

You can generate HTTP reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following HTTP reports and graphs:

•Minute HTTP Report

•Minute HTTP Graphs

•Historical HTTP Report

•Historical HTTP Graphs

Minute HTTP Report

This report provides information on RTT, DNS RTT, TCP Connect RTT, Transaction RTT, and Message Body Octets. You can also view the report in graphical format by clicking the Graph link on the Minute HTTP Report page.

See Table 9-11 for more information on the report.

Table 9-11 Minute HTTP Report

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
RTT	Round-trip time taken to perform a HTTP operation. The value of round-trip time is a sum of DNSRTT, TCPConnectRTT, and TransactionRTT. This value is represented in milli seconds (msecs).
DNS RTT	Round-trip time to query the DNS for HTTP server. This value is represented in milli seconds (msecs).
TCP Connect RTT	Round-trip time taken to connect to the HTTP server. This value is represented in milli seconds (msecs).
Transaction RTT	Round-trip time taken to download the specified object by the URL. This value is represented in milli seconds (msecs).
Message Body Octets	Size of the message body received in response to HTTP request.

Minute HTTP Graphs

To view the Minute HTTP Report in graphical format, click the Graph link on the Minute HTTP Report page. The Latency Summary graph appears.

Figure 9-19 displays a sample Minute HTTP Latency Summary Graph

Figure 9-19 HTTP Latency Summary (Minute)

See Table 9-12 for more information on the graph.

Table 9-12 Minute HTTP Graph

Field/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Latency Summary	You can view the latency summary for: •DNS Lookup Time •TCP Connect Time •Page Load Time •Total Time These values are represented in milli seconds (msecs)
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job. This value is represented in milli seconds (msecs)
	Y-axis	Represents the latency. It displays the latency values for DNS Lookup Time, TCP Connect Time, Page Load Time, and Total Time. This value is represented in milli seconds (msecs)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

Historical HTTP Report

This report provides information on RTT, Standard Deviation, Average DNS RTT, Average TCP Connect RTT, Average Transaction RTT, Average Message Body Octets, and Errors. You can also view the Historical HTTP Report in graphical format by clicking the Graph link on the HTTP Report page.

See Table 9-13 for more information on the report.

Table 9-13 Historical HTTP Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM DB for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
RTT	Min RTT	Minimum round-trip time taken to perform a HTTP operation. This value is represented in milli seconds (msecs).
	Max RTT	Maximum round-trip time taken to perform a HTTP operation. This value is represented in milli seconds (msecs).
	Avg RTT	Average round-trip time. This value is represented in milli seconds (msecs). See Table 9-45 for more information on the formula.
Standard Deviation	Standard deviation for latency. See Table 9-45 for more information on the formula.
Avg DNS RTT	Displays the average DNS round-trip time. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
Avg TCP Connect RTT	Displays the average TCP Connect round-trip time. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
Avg Transaction RTT	Displays the average transaction round-trip time. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
Avg Message Body Octets	Displays the average message body octets. See Table 9-45 for information on the formula.
Tries	Total number of HTTP operations tried from source to target.
Completion	Number of HTTP operations completed successfully.
Over Threshold%	Number of HTTP operations that violate threshold.
Errors%	Displays the error percentage. See Table 9-45 for more information on the formula.
Errors	DNS Server Timeout	Number of requests that could not connect to DNS server.
	TCP Connect Timeout	Number of requests that could not connect to HTTP server.
	Transaction Timeout	Number of requests that timed out during HTTP transaction.
	DNS Query Error	Number of requests with DNS Query errors.
	HTTP Error	Number of requests with HTTP errors while downloading the base page.
	Drops	Number of times a HTTP operation could not initiate because of an internal error.
	Busies	Number of times an HTTP operation was not initiated because of an earlier incomplete HTTP operation.

Historical HTTP Graphs

To view the Historical HTTP Graphs, click the Graph link on the HTTP Report page. The following graphs appear:

•Latency Summary

•Error Summary

•Completion Summary

See Table 9-14 for more information on the graphs.

Table 9-14 Historical HTTP Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Latency Summary Figure 9-19 displays a sample graph.	You can view the latency summary for: •Average Total Time •Average Page Time •Average TCP Time •Average DNS Time These values are represented in milli seconds (msecs)
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job. This value is represented in milli seconds (msecs)
	Y-axis	Represents the latency. It displays the latency values for DNS Lookup Time, TCP Connect Time, Page Load Time, and Total Time. This value is represented in milli seconds (msecs)
Error Summary Figure 9-21 displays a sample graph.	You can view the error occurrences for: •DNS Timeouts •TCP Timeouts •Page Timeouts •DNS Query Errors •HTTP Errors •Total Busies •Total Drops
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for DNS Timeouts, TCP Timeouts, Page Timeouts, DNS Query Errors, HTTP Errors, Drops, and Busies.
Completion Summary Figure 9-22 displays a sample Completion Summary graph.	You can view the completion summary for: •Total Attempts •Total Completions •Total Over Threshold •Total Errors
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the percentage of completion. It displays the completion summary for Completion, Over Threshold, and Errors.

Figure 9-20 displays a Historical HTTP Latency Summary Graph

Figure 9-20 HTTP Latency Summary (Historical)

Figure 9-21 displays a Historical HTTP Error Summary Graph

Figure 9-21 HTTP Error Summary (Historical)

Figure 9-22 displays a Historical HTTP Completion Summary Graph

Figure 9-22 HTTP - Completion Summary (Historical)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

ICMP Jitter Reports and Graphs

You can view the ICMP Jitter data gathered by IPM from its ICMP Jitter collectors. It displays network performance-related statistics between a Cisco IOS device (source) and any other IP device (destination).

The destination device can be any network device that supports ICMP operation such as a server or workstation. ICMP collector does not require IP SLA responders to be configured on the destination devices.

You can generate ICMP Jitter reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following ICMP reports and graphs:

•Minute ICMP Jitter Report

•Minute ICMP Jitter Graphs

•Historical ICMP Jitter Report

•Historical ICMP Jitter Graphs

Minute ICMP Jitter Report

This report provides information on Round Trip Latency, Positive SD Jitter, Negative SD Jitter, Positive DS Jitter, Negative DS Jitter, and Packet Loss/Errors. You can also the ICMP Jitter Minute Report in graphical format by clicking the Graph link on the Minute ICMP Jitter Report page.

See Table 9-15 for more information on the report.

Table 9-15 Minute ICMP Jitter Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
Round Trip Latency	Measures the round-trip time taken to perform an ICMP operation.
	Min (ms)	Minimum round-trip time taken for an ICMP operation. This value is represented in milli seconds (msecs).
	Avg (ms)	Average round-trip time. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum round-trip time taken for an ICMP operation. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation for latency. See Table 9-45 for more information on the formula.
Positive Source - Dest Jitter	Min (ms)	Minimum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from source to destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
Negative Source - Dest Jitter	Min (ms)	Minimum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from source to destination. See Table 9-45 for more information on the formula.
Positive Dest - Source Jitter	Min (ms)	Minimum positive jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from destination to source. See Table 9-45 for more information on the formula.
Negative Dest - Source Jitter	Min (ms)	Minimum negative jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from destination to source. See Table 9-45 for more information on the formula.
Completion Summary	Tries	Sum of all errors and numCompletions.
	Over Threshold%	Number of jitter operations that violate threshold.
	Error%	Displays the error percentage. See Table 9-45 for more information on the formula.
	Completions%	Displays the completions percentage.
Packet Loss/Errors	Packet Loss	Number of packets lost.
	PktOutSeqBoth	Number of packets arrived out of sequence in both directions, source-to-destination and destination-to-source.
	PktOutSeqSDes	Number of packets arrived out of sequence from source to destination.
	PktOutSeqDSes	Number of packets arrived out of sequence from destination to source.
	PktLateAs	Number of packets arrived after the timeout.
	MinSuccPktLoss	Minimum number of packets that were dropped successively.
	MaxSuccPktLoss	Maximum number of packets that were dropped successively.
	PacketSkippeds	Number of packets skipped per operation as the router was unable to send the packet out.

Minute ICMP Jitter Graphs

To view the Minute ICMP Jitter Graphs, click the Graph link on the Minute ICMP Jitter Report page. The following graphs appear:

•Source-Destination Jitter

•Destination-Source Jitter

•Round-Trip Latency

•Errors

See Table 9-16 for more information on the graphs.

Table 9-16 Minute ICMP Jitter Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Source-Destination Jitter Figure 9-23 displays a sample graph	You can view the source to destination jitter details for: •Positive Minimum •Positive Average •Positive Maximum •Negative Minimum •Negative Average •Negative Maximum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the positive and negative jitter values from source to destination. It displays the jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Destination-Source Jitter Figure 9-24 displays a sample graph	You can view the destination to source jitter details for: •Positive Minimum •Positive Average •Positive Maximum •Negative Minimum •Negative Average •Negative Maximum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the positive and negative jitter values from destination to source. It displays the jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Round-Trip Latency Figure 9-25 displays a sample graph	You can view the round-trip time details for: •Minimum •Maximum •Average These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.
Errors Figure 9-26 displays a sample graph	You can view the error occurrences for: •Packet Loss •Packet Out Sequence Both •Packet OutSequence Source-Destination •Packet Out Sequence Destination-Source •Packet Late As •Packet Skipped •Minimum Successive Packet Loss •Maximum Successive Packet Loss
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for Packet Loss, PacketOutSeqBoth, PktOutSeqDes, PktOutSeqDSes, PktLateAs, PktSkippeds, MinSuccPktLoss, and MaxSuccPktLoss.

Figure 9-23 displays a sample Minute Source-Destination ICMP Jitter Graph

Figure 9-23 Source-Destination ICMP Jitter (Minute)

Figure 9-24 displays a sample Minute Destination-Source ICMP Jitter Graph

Figure 9-24 Destination-Source ICMP Jitter (Minute)

Figure 9-25 displays a sample Minute ICMP Jitter Round-Trip Time Graph

Figure 9-25 ICMP Jitter Round-Trip Time (Minute)

Figure 9-26 displays a sample Minute ICMP Jitter Errors Graph

Figure 9-26 ICMP Jitter Errors (Minute)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

Historical ICMP Jitter Report

This report provides information on:

•Round Trip Latency

•Positive SD Jitter

•Negative SD Jitter

•Positive DS Jitter

•Negative DS Jitter

•Completion Summary

•End-to-End Errors

•Packet Loss/Errors.

You can also view the Historical ICMP Jitter Report in graphical format by clicking the Graph link on ICMP Jitter Report page.

See Table 9-17 for more information on the report.

Table 9-17 Historical ICMP Jitter Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in database.
Round Trip Latency	Measures the round-trip time taken to perform an ICMP Jitter operation.
	Min (ms)	Minimum round-trip time for an ICMP Jitter operation. This value is represented in milli seconds (msecs).
	Avg (ms)	Average round-trip time. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum round-trip time for an ICMP Jitter operation. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the latency. See Table 9-45 for more information on the formula.
Positive Source - Dest Jitter	Min (ms)	Minimum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from source to destination. See Table 9-45 for more information on the formula.
Negative Source - Dest Jitter	Min (ms)	Minimum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from source to destination. See Table 9-45 for more information on the formula.
Positive Dest - Source Jitter	Min (ms)	Minimum positive jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from destination to source. See Table 9-45 for more information on the formula.
Negative Dest - Source Jitter	Min (ms)	Minimum negative jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from destination to source. See Table 9-45 for more information on the formula.
Completion Summary	Tries	Number of RTT operations initiated. See Table 9-45 for more information on the formula.
	Over Threshold%	Number of jitter operations that violate threshold. See Table 9-45 for more information on the formula.
	Error%	See Table 9-45 for information on the Error% formula.
	Completions%	Displays the completions percentage.
End-to-End Errors	Errors	Number of times an ICMP jitter operation could not initiate because of an internal error.
	Busies	Number of times an ICMP jitter operation could not initiate because of an earlier incomplete ICMP jitter operation.
Packet Loss/Errors	Packet Loss	Number of packets lost.
	PktOutSeqBoth	Number of packets arrived out of sequence in both source-to-destination and destination-to-source directions.
	PktOutSeqSDes	Number of packets arrived out of sequence from source to destination.
	PktOutSeqDSes	Number of packets arrived out of sequence from destination to source.
	PktLateAs	Number of packets arrived after timeout.
	MinSuccPktLoss	Minimum number of packets that are dropped successively.
	MaxSuccPktLoss	Maximum number of packets that are dropped successively.
	Packet Error%	See Table 9-45 for more information on the Packet Error% formula.
	PacketSkippeds	Number of packets skipped per operation as the router could not send the packet out.

Historical ICMP Jitter Graphs

To view the Historical ICMP Jitter Graphs, click the Graph link on the ICMP Jitter Report page. The following graphs appear.

•Source-Destination Jitter

•Destination-Source Jitter

•Round-Trip Latency

•Errors

•Completion Summary

See Table 9-18 for more information on the graphs.

Table 9-18 Historical ICMP Jitter Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Source-Destination Jitter	You can view the source to destination jitter details for: •Positive Maximum •Positive Average Maximum •Positive Average •Positive Average Minimum •Negative Maximum •Negative Average Maximum •Negative Average •Negative Average Minimum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the positive and negative jitter values from source to destination. It displays jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Destination-Source Jitter	You can view the destination to source jitter details for: •Positive Maximum •Positive Average Maximum •Positive Average •Positive Average Minimum •Negative Maximum •Negative Average Maximum •Negative Average •Negative Average Minimum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the positive and negative jitter values from destination to source. It displays jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Round-Trip Latency	You can view the round-trip time details for: •Average Maximum •Average •Average Minimum •Minimum Latency •Maximum Latency This value is represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.
Errors	You can view the error occurrences for: •Total Busies •Total Internal Errors •Packet Loss •Total Packets Out Sequence Both •Total Packets Out Sequence Errors Source-Destination •Total Packets Out Sequence Errors Destination-Source •Total Packets Late •Total Minimum Successive Packet Loss •Total Maximum Successive Packet Loss
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for Busies, Internal Errors, Packet Loss, PacketOutSeqBoth, PktOutSeqSDes, PktOutSeqDSes, PktLateAs, PktSkippeds, MinSuccPktLoss, and MaxSuccPktLoss.
Completion Summary	You can view the completion summary for: •Total Attempts •Total Completions •Total Over Threshold •Total Errors

Figure 9-27 displays a sample Historical Source-Destination ICMP Jitter Graph

Figure 9-27 Source-Destination ICMP Jitter (Historical)

Figure 9-28 displays a sample Historical Destination-Source ICMP Jitter Graph

Figure 9-28 Destination-Source ICMP Jitter (Historical)

Figure 9-29 displays a sample Historical ICMP Jitter Round-Trip Latency Graph

Figure 9-29 ICMP Jitter Round-Trip Latency (Historical)

Figure 9-30 displays a sample Historical ICMP Jitter Errors Graph

Figure 9-30 ICMP Jitter Errors (Historical)

Figure 9-31 displays a sample Historical ICMP Jitter Completion Summary Graph

Figure 9-31 ICMP Jitter Completion Summary (Historical)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

Path Echo Reports and Graphs

You can view the Path Echo data gathered by IPM from its Path Echo collectors. It displays hop-by-hop performance between the source router and target device on the network by discovering the path.

You can generate Path Echo reports and graphs for the granularity period such as by the hourly, daily, weekly, and monthly.

You can generate the following PathEcho reports and graphs:

•Historical Path Echo Report

•Historical Path Echo Graphs

Historical Path Echo Report

This report provides information on Path ID, Hop details, RTT, Standard Deviation, Tries, Completions, Over Threshold%, Error%, and Errors. You can also view this report in graphical format by clicking the Graph link on the Path Echo Report page.

See Table 9-19 for more information on the report.

Table 9-19 Historical PathEcho Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
PathID	Number that identifies the path.
HopID	Number that identifies the hop of the path.
Hop Address	Address of the intermediate devices from source to target.
RTT	Measures the round-trip time taken for a Path Echo operation. This value is represented in milli seconds (msecs).
	Min RTT	Minimum round-trip time for a Path Echo operation. This value is represented in milli seconds (msecs).
	Max RTT	Maximum round-trip time for a Path Echo operation. This value is represented in milli seconds (msecs).
	Avg RTT	Average round-trip time. This value is represented in milli seconds (msecs). See Table 9-45 for more information on the formula.
Standard Deviation	Standard deviation for latency. See Table 9-45 for more information on the formula.
Tries	Number of RTT operations initiated. See Table 9-45 for more information on the formula.
Completions	Number of RTT operations completed without an error or timeout.
Over Threshold%	Number of Path Echo operations that violate threshold. See Table 9-45 for more information on the formula.
Error%	Displays the error percentage for the total error packets. See Table 9-45 for more information on the formula.
Errors	Disconnects	Number of hops along the path were disconnected.
	Timeouts	Number of RTT operations timed out.
	Busies	Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.
	NoConnections	Number of times an RTT operation was not initiated. This occurs if the target connection is not established.
	Drops	Number of times an RTT operation was not initiated because: The necessary internal resource were not available Or Some unrecognized operations were completed.
	SeqErrors	Number of RTT operation completions received with an unexpected sequence identifier.
	VerifyErrors	Number of RTT operation completions data received that do not match with the expected data.

Historical Path Echo Graphs

To view the Historical Path Echo Report in graphical format, click the Graph link on the Path Echo Report page.

Figure 9-32 displays the design of the Path Echo Report.

Figure 9-32 Design of Path Echo Report

•Path List provides the Latency Summary of the paths.

See Table 9-20 for more information.

Table 9-20 Path List Graph

Graph Name	Description
Latency Summary	You can view the following latency summary details of the paths: •Average Minimum •Average Maximum •Average These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.

•Path 1 and Path 2 provide the Latency Summary of the hops in that path.

See Table 9-21 for more information.

Table 9-21 Specific Path Graphs

Graph Name	Description
Latency Summary	You can view the following latency summary details of the hops in a specific path: •Average Minimum •Average Maximum •Average This value is represented in milli seconds (msecs).
	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Represents the latency. It displays the values for minimum, maximum, and average latency.

•Hop 1 and Hop 2 provide Latency Summary, Error Summary, and Completion Summary specific to that hop.

See Table 9-22 for more information.

Table 9-22 Specific Hop Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Latency Summary	You can view the values for the following round-trip time: •Average Maximum •Average •Average Minimum •Minimum Latency •Maximum Latency This value is represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.
Error Summary	You can view the values for the following error occurrences: •Total Timeouts •Total Busies •Total Sequence Errors •Total Drops •Total Verify Errors
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for timeouts, busies, sequence, drops, verify, no connections, and disconnects.
Completion Summary	You can view the completion summary for the following: •Total Attempts •Total Completions •Total Over Threshold •Total Errors
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the completion percentage. It displays the values of completion, over threshold, and errors.

RTP Reports and Graphs

You can view the RTP data gathered by IPM from its RTP collectors. You can generate RTP reports and graphs for the granularity period such as by the minute, hourly, daily, weekly, and monthly.

You can generate the following RTP reports and graphs:

•Minute RTP Report

•Minute RTP Graphs

•Historical RTP Report

•Historical RTP Graphs

Minute RTP Report

This report provides information on RTT, SD and DS Interarrival Jitter, RFactor, MOSCQ, and Total Packets, and Errors. You can also view the RTP Minute Reports in graphical format by clicking the Graph link on the Minute RTP Report page.

See Table 9-23 for more information on the report.

Table 9-23 Minute RTP Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in database.
RTT (ms)	Measures the round-trip time taken to perform an RTP operation. This value is represented in milli seconds (msecs).
Source to Destination	Interarrival Jitter	Interarrival jitter at the destination. This value is represented in milli seconds (msecs).
	RFactor	Estimated R-Factor value at the destination.
	MOSCQ	Estimated destination mean opinion score for conversational quality.
	TotalPackets	Displays the total number of packets at the destination.
Destination to Source	Interarrival Jitter	Interarrival jitter at the source. This value is represented in milli seconds (msecs).
	RFactor	Estimated R-Factor value at the source.
	MOSCQ	Estimated source mean opinion score for conversational quality.
	TotalPackets	Displays the total number of packets at the source.
	MOSLQDS	Estimated source mean opinion score for listening quality.
Errors	PacketLossSD	Average of the packets lost from source to destination.
	PacketLossDS	Average of the packets lost from destination to source.
	FrameLossDS	Average of the codec frame loss events at the source.
	MIA	Average of the packets lost whose lost direction is unknown.
	OutofSequenceDS	Average of the out-of-sequence packets at the source.
	EarlyPacketsDS	Average of the early packets at the source.
	LatePacketsDS	Average of the late packets at the source.

Minute RTP Graphs

To view the RTP Minute Graphs, click the Graph link on the Minute RTP Report page. The following graphs appear:

•Round-Trip Latency

•Source to Destination

•Destination to Source

•Errors

See Table 9-24 for more information on the graphs.

Table 9-24 Minute RTP Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the collector.
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Round-Trip Latency Figure 9-33 displays a sample graph	You can view the round-trip time details.
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the round-trip time.
Source to Destination Figure 9-34 displays a sample graph	You can view the source to destination values for: •IA Jitter •RFactor •MOSCQ
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the Jitter, RFactor, and MOSCQ. It displays values for IA jitter, R Factor, and MOSCQ from source to destination.
Destination to Source Figure 9-35 displays a sample graph	You can view the destination to source values for: •IA Jitter •RFactor •MOSCQ
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the Jitter, RFactor, and MOSCQ. It displays values for IA jitter, R Factor, and MOSCQ from destination to source.
Errors Figure 9-36 displays a sample graph	You can view the values for the following error occurrences: •Packet Loss SD •Packet Loss DS •Frame Loss DS •MIA •Out of Sequence DS •Early Packet DS •Late Packet DS
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the values of packet loss SD, packet loss DS, frame loss DS, MIA, out of sequence DS, early packets DS, late packets DS.

Figure 9-33 displays a sample Minute RTP Round-Trip Latency Graph

Figure 9-33 RTP Round-Trip Latency (Minute)

Figure 9-34 displays a sample Minute RTP Source to Destination Graph

Figure 9-34 RTP Source to Destination (Minute)

Figure 9-35 displays a sample Minute RTP Destination to Source Graph

Figure 9-35 RTP Destination to Source (Minute)

Figure 9-36 displays a sample Minute RTP Errors Graph

Figure 9-36 RTP Errors (Minute)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

Historical RTP Report

This report provides information on Round Trip Latency, Interarrival SD Jitter, Interarrival DS Jitter, MOS-CQ SD Jitter, MOS-CQ DS Jitter, and Packet Loss/Errors. You can also view the Historical RTP Reports in graphical format by clicking the Graph link on the RTP Report page.

See Table 9-25 for more information on the report.

Table 9-25 Historical RTP Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
Round Trip Latency	Min (ms)	Minimum round-trip time for an RTP operation. This value is represented in milli seconds (msecs).
	Avg (ms)	Average round-trip time taken to perform an RTP operation. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum round-trip time taken to perform an RTP operation. This value is represented in milli seconds (msecs).
Interarrival Source-Destination Jitter	Min (ms)	Minimum interarrival jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average interarrival jitter at the destination. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum interarrival jitter at the destination. This value is represented in milli seconds (msecs).
Interarrival Destination-Source Jitter	Min (ms)	Minimum interarrival jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average interarrival jitter at the source. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum interarrival jitter at the source. This value is represented in milli seconds (msecs).
RFactor Source-Destination	Min	Minimum RFactor at the destination.
	Avg	Average RFactor at the destination.
	Max	Maximum RFactor at the destination.
RFactor Destination-Source	Min	Minimum RFactor at the source.
	Avg	Average RFactor at the source.
	Max	Maximum RFactor at the source.
MOS-CQ Source-Destination	Min	Minimum estimated destination mean opinion score for conversational quality.
	Avg	Average estimated mean opinion score for conversational quality at destination.
	Max	Maximum estimated mean opinion score for conversational quality at destination.
MOS-CQ Destination-Source	Min	Minimum estimated mean opinion score for conversational quality at source.
	Avg	Average estimated mean opinion score for conversational quality at source.
	Max	Maximum estimated mean opinion score for conversational quality at source.
MOSLQDS	Min	Minimum estimated source mean opinion score for listening quality.
	Avg	Average estimated source mean opinion score for listening quality.
	Max	Maximum estimated source mean opinion score for listening quality.
Total Packets Destination-Source	Min	Minimum total packets at the source.
	Avg	Average total packets at the source.
	Max	Maximum total packets at the source.
Total Packets Source-Destination	Min	Minimum total packets at the destination.
	Avg	Average total packets at the destination.
	Max	Maximum total packets at the destination.
Packet Loss/Errors	Packet Loss SD	Average number of packets lost from source to destination.
	Packet Loss DS	Average number of packets lost from destination to source.
	Early Packet DS	Average number of early packets from destination to source.
	FrameLoss DS	Average number of codec frame loss events at source.
	MIA	Average of the packets lost whose direction is unknown.
	Seq DS	Average number of out of sequence packets at source.
	Late DS	Average number of late packets at source.

Historical RTP Graphs

To view the Historical RTP Graphs, click the Graph link on the RTP Report page. The following graphs appear:

•Round-Trip Latency

•Interarrival Source to Destination Jitter

•Interarrival Destination to Source Jitter

•RFactor Source- Destination Jitter

•RFactor Destination-Source Jitter

•MOS-CQ Source-Destination Jitter

•MOS-CQ Destination-Source Jitter

•Total Packets Destination-Source

•Total Packets Source-Destination

•Packet Loss Errors

See Table 9-26 for more information on the graphs.

Table 9-26 Historical RTP Graphs  

Table/Graph Name	Description
Collector Information	Collector Name	Displays the name of the Collector
	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Round-Trip Latency Figure 9-37 displays a sample graph	You can view the values for the following round-trip time: •Average Maximum •Average •Average Minimum •Minimum Latency •Maximum Latency These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values of minimum, maximum, and average latency.
Interarrival Source to Destination Jitter Figure 9-38 displays a sample graph	You can view the interarrival jitter values from source to destination for: •Average Maximum •Average •Average Minimum •Minimum •Maximum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the interarrival jitter from source to destination. It displays the interarrival jitter values for minimum, maximum, and average.
Interarrival Destination to Source Jitter Figure 9-39 displays a sample graph	You can view the interarrival jitter values from destination to source for: •Average Maximum •Average •Average Minimum •Minimum •Maximum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the interarrival jitter from destination to source. It displays the interarrival jitter values for minimum, maximum, and average.
RFactor Source- Destination Jitter Figure 9-40 displays a sample graph	You can view the RFactor values from source to destination for: •Average Maximum •Average •Average Minimum •Minimum •Maximum This values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the RFactor from source to destination. It displays the RFactor values for minimum, maximum, and average.
RFactor Destination-Source Jitter Figure 9-41 displays a sample graph	You can view the RFactor values from destination to source for: •Average Maximum •Average •Average Minimum •Minimum •Maximum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the RFactor from destination to source. It displays the RFactor values for minimum, maximum, and average.
MOS-CQ Source-Destination Jitter Figure 9-42 displays a sample graph	You can view the MOS-CQ values from source to destination for: •Average Maximum •Average •Average Minimum •Minimum •Maximum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the MOS from source to destination. It displays the MOS values for minimum, maximum, and average from source to destination.
MOS-CQ Destination-Source Jitter Figure 9-43 displays a sample graph	You can view the MOS-CQ values from destination to source for: •Average Maximum •Average •Average Minimum •Minimum Latency •Maximum Latency These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the MOS destination to source. It displays the MOS values for minimum, maximum, and average from destination to source.
Total Packets Destination-Source Figure 9-44 displays a sample graph	You can view the values for the following total number of packets at the source: •Average Maximum •Average •Average Minimum •Minimum •Maximum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the total number of packets at the source. It displays the values for minimum, maximum, and average total packets at the source.
Total Packets Source-Destination Figure 9-45 displays a sample graph	You can view the values for the following total number of packets at the destination: •Average Maximum •Average •Average Minimum •Minimum Latency •Maximum Latency These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the total number of packets at the destination. It displays the values for minimum, maximum, and average total packets at the destination.
Packet Loss Errors Figure 9-46 displays a sample graph	You can view the values for the following error occurrences: •Packet Loss SD •Packet Loss DS •Early Packet DS •Frame Loss DS •MIA •Seq DS •Late DS
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for packet loss SD, packet loss DS, early packet DS, frame loss DS, MIA, sequence DS, and late DS.

Figure 9-37 displays a sample Historical RTP Round-Trip Latency Graph

Figure 9-37 RTP Round-Trip Latency (Historical)

Figure 9-38 displays a sample Historical RTP Inter-arrival Source-Destination Jitter Graph

Figure 9-38 RTP Interarrival Source-Destination Jitter (Historical)

Figure 9-39 displays a sample Historical RTP Inter-arrival Destination-Source Jitter Graph

Figure 9-39 RTP Interarrival Destination-Source Jitter (Historical)

Figure 9-40 displays a sample Historical RTP RFactor Source-Destination Graph

Figure 9-40 RTP RFactor Source-Destination (Historical)

Figure 9-41 displays a sample Historical RTP RFactor Destination-Source Graph

Figure 9-41 RTP RFactor Destination-Source (Historical)

Figure 9-42 displays a sample Historical RTP MOS-CQ Source-Destination Graph

Figure 9-42 RTP MOS-CQ Source-Destination (Historical)

Figure 9-43 displays a sample Historical RTP MOS-CQ Destination-Source Graph

Figure 9-43 RTP MOS-CQ Destination-Source (Historical)

Figure 9-44 displays a sample Historical RTP Total Packets Destination-Source Graph

Figure 9-44 RTP Total Packets Destination-Source (Historical)

Figure 9-45 displays a sample Historical RTP Total Packets Source-Destination Graph

Figure 9-45 RTP Total Packets Source-Destination (Historical)

Figure 9-46 displays a sample Historical RTP Packet Loss Errors Graph

Figure 9-46 RTP Packet Loss Errors (Historical)

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

Ethernet Jitter Reports and Graphs

You can view the Ethernet jitter data gathered by IPM from its Ethernet Jitter collectors. It displays the delay between any two data frames or the inter-arrival delay between the source and the target device. The target device must have Responder capability.

You can generate Ethernet Jitter reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following Ethernet Jitter reports and graphs:

•Minute Ethernet Jitter Report

•Minute Ethernet Jitter Graphs

•Historical Ethernet Jitter Report

•Historical Ethernet Jitter Graphs

Minute Ethernet Jitter Report

This report provides information on jitter, round-trip time latency, unprocessed packets, frames loss, out-of-sequence, tail-dropped and late packets.

You can also view this report in graphical format by clicking the Graph link on the Minute Ethernet Jitter Report page.

See Table 9-27 for more information on the report.

Table 9-27 Minute Ethernet Jitter Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected to generate the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
Round Trip Latency	Min (ms)	Minimum round-trip time taken to perform an Ethernet Jitter operation. This value is represented in milli seconds (msecs).
	Avg (ms)	Average round-trip time. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum round-trip time taken to perform an Ethernet Jitter operation. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the round-trip time. See Table 9-45 for more information on the formula.
Positive Source - Dest Jitter	Min (ms)	Minimum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from source to destination. See Table 9-45 for more information on the formula.
Negative Source - Dest Jitter	Min (ms)	Minimum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from source to destination. See Table 9-45 for more information on the formula.
Positive Dest - Source Jitter	Min (ms)	Minimum positive jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average of minimum and maximum positive jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the positive jitter from destination to source. See Table 9-45 for more information on the formula.
Negative Dest - Source Jitter	Min (ms)	Minimum negative jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of the negative jitter from destination to source. See Table 9-45 for more information on the formula.
Inter-Arrival Jitter	Inter-Arrival IN	Inter-arrival jitter (RFC 1889) at source.
	Inter-Arrival OUT	Inter-arrival jitter (RFC 1889) at responder.
Frame Loss/Errors	Loss SD	Number of frames lost when sent from source to destination.
	Loss DS	Number of frames lost when sent from destination to source.
	Minimum Successive Loss	Minimum number of frames that are dropped successively.
	Maximum Successive Loss	Maximum number of frames that are dropped successively.
	Out of Sequence	Number of frames arrived out of sequence.
	Skips	Number of frames that are skipped for each operation because the router could not send the packet out.
	Unpro	Number of frames that arrived but could not be processed because of an internal error.
	Late	Number of frames arrived after the timeout.
	MIA	Number of the frames lost whose direction is unknown.

Minute Ethernet Jitter Graphs

To view the Minute Ethernet Jitter Graphs, click the Graph link on the Minute Ethernet Jitter Report page. The following graphs appear:

•Source-Destination Jitter

•Destination-Source Jitter

•Round-Trip Latency

•Errors

•Inter-Arrival Jitter

See Table 9-28 for more information on the graphs.

Table 9-28 Minute Ethernet Jitter Graphs  

Table/Graph Name	Description
Collector Information	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Round-Trip Latency	You can view the round-trip time values for: •Minimum •Maximum •Average These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.
Source-Destination Jitter	You can view the following positive and negative jitter values from source to destination: •Pos Min •Pos Avg •Pos Max •Neg Min •Neg Avg •Neg Max These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from source to destination. It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Destination-Source Jitter	You can view the following positive and negative jitter values from destination to source: •Pos Min •Pos Avg •Pos Max •Neg Min •Neg Avg •Neg Max These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from destination to source. It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Errors	You can view the error occurrences for the following: •SD Frame Loss •DS Frame Loss •Out of Sequence •MIA •Late •Skips •Unpro
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the values for source-to-destination frame loss, destination-to-source frame loss, Out of Sequence, MIA, Late, Skips and Unpro.
Inter-Arrival Jitter	You can view the following Inter-Arrival Jitter values: •IN •OUT
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter values. It displays the values for IN and OUT.

---

Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.

---

Historical Ethernet Jitter Report

This report provides information on Round-Trip Latency, Positive SD Jitter, Negative SD Jitter, Positive DS Jitter, Negative DS Jitter, Completion Summary, End-to-End Errors, and Frame Loss and Errors. You can also view this report in graphical format by clicking the Graph link on the Jitter Report page.

See Table 9-29 for more information on the report.

Table 9-29 Historical Ethernet Jitter Report  

Field	Description
Summary
Total Number of Collectors	Number of collectors selected for generating the report.
Collectors with Report Data	Number of collectors with statistical data in the IPM database for the specified period.
Collectors without Report Data	Lists the collectors without any statistical data in the IPM database for the specified period.
Report Details
Start Time	Displays the time when the statistics were collected and stored in the database.
Round Trip Latency	Min (ms)	Minimum round-trip time taken to perform an UDP Jitter operation. These values are represented in milli seconds (msecs).
	Avg (ms)	Average round-trip time taken to perform an Ethernet Jitter operation. See Table 9-45 for more information on the formula. These values are represented in milli seconds (msecs).
	Max (ms)	Maximum round-trip time taken to perform an Ethernet Jitter operation. These values are represented in milli seconds (msecs).
	Std Dev	Standard deviation of the round-trip time. See Table 9-45 for more information on the formula.
Positive Source - Dest Jitter	Min (ms)	Minimum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of positive jitter from source to destination. See Table 9-45 for more information on the formula.
Negative Source - Dest Jitter	Min (ms)	Minimum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the destination. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the destination. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of negative jitter from source to destination. See Table 9-45 for more information on the formula.
Positive Dest - Source Jitter	Min (ms)	Minimum positive jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average positive jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum positive jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of positive jitter at the source. See Table 9-45 for more information on the formula.
Negative Dest - Source Jitter	Min (ms)	Minimum negative jitter at the source. This value is represented in milli seconds (msecs).
	Avg (ms)	Average negative jitter at the source. See Table 9-45 for more information on the formula. This value is represented in milli seconds (msecs).
	Max (ms)	Maximum negative jitter at the source. This value is represented in milli seconds (msecs).
	Std Dev	Standard deviation of negative jitter at the source. See Table 9-45 for information on the formula.
Inter-Arrival Jitter	Inter-arrival Jitter IN	Inter-arrival Jitter (RFC 1889) at source.
	Inter-arrival Jitter OUT	Inter-arrival Jitter (RFC 1889) at responder.
End-to-End Errors	Internal Errors	Errors caused by internal problems in the router.
	Busies	Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.
Completion Summary	Tries	Sum of all errors and numCompletions.
	Over Threshold%	Number of jitter operations that violate threshold.
	Error%	Displays the error percentage. See Table 9-45 for more information on the formula.
	Completions%	Displays the completions percentage.
Frame Loss/Errors	Loss SD	Number of frames lost when sent from source to destination.
	Loss DS	Number of frames lost when sent from destination to source.
	Seq	Number of frames arrived out of sequence.
	Skips	The number of frames that are skipped for each operation because the router could not send the packet out.
	Unpro	The number of frames that arrived but could not be processed because of the internal error.
	Late	Number of frames arrived after the timeout.
	MIA	Number of the packets lost whose direction is unknown.
Frame Error%	Displays the frame error percentage. See Table 9-45 for more information on the formula.

Historical Ethernet Jitter Graphs

To view the Historical Ethernet Jitter Graphs, click the Graph link on the Ethernet Jitter Report page. The following graphs appear:

•Round-Trip Latency

•Source-Destination Jitter

•Destination-Source Jitter

•Errors

•Inter-Arrival Jitter

•Completion Summary

See Table 9-30 for more information on the graphs.

Table 9-30 Historical Ethernet Jitter Graphs  

Table/Graph Name	Description
Collector Information	Source Name	Displays the source name.
	Target Name	Displays the target name.
	Operation	Displays the operation type.
	Collector Name	Displays the name of the Collector
Report Period	Start Date	Displays the start date of the report.
	End Date	Displays the end date of the report.
	Granularity	Displays the granularity specified while creating the report job.
Round-Trip Latency	You can view the round-trip time values for: •Average Maximum •Average •Average Minimum •Minimum Latency •Maximum Latency These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the latency. It displays the values for minimum, maximum, and average latency.
Source-Destination Jitter	You can view the following positive and negative jitter values from source to destination: •Positive Maximum •Positive Average Maximum •Positive Average •Positive Average Minimum •Negative Maximum •Negative Average Maximum •Negative Average •Negative Average Minimum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from source to destination. It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Destination-Source Jitter	You can view the following positive and negative jitter values from destination to source: •Positive Maximum •Positive Average Maximum •Positive Average •Positive Average Minimum •Negative Maximum •Negative Average Maximum •Negative Average •Negative Average Minimum These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the jitter from destination to source. It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.
Inter-Arrival Jitter	You can view the following Inter-Arrival Jitter values: •Maximum IAJitter In •Maximum IAJitter Out •Minimum IAJitter In •Minimum IAJiiter Out These values are represented in milli seconds (msecs).
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the Inter-arrival jitter. It displays the Inter-arrival jitter values for IN and OUT.
Errors	You can view the error occurrences for the following: •Total Busies •Total Internal Errors •Total Frame Loss Src-Dest •Total Frame Loss Dest-Src •Total Sequence Errors •Total Frame MIA •Total Frame Late •Total Frame Errors •Total Frame Skips •Total Frame Unpro
	X-axis	Represents the time period of the report. The time period refers to the start and end time of the report, specified while creating the report job.
	Y-axis	Represents the error occurrences. It displays the error occurrence values for SD Frame loss, DS Frame loss, Out of Sequence, MIA, Late, Skips, Unpro, Busies, and Internal Errors.
Completion Summary	You can view the completion summary for: •Total Attempts •Total Completions •Total Over Threshold •Total Errors

---

Note There may be instances where the different parameters of a collector may overlap one another. In such cases, to view a particular graph curve, you can click on the legends available. This allows you to view only the graph corresponding to that selected legend.

---

Consolidation of Statistical Data

IPM consolidates the statistical data for all collectors based on the granularity such as Daily, Weekly, and Monthly.

•Hourly to Daily Consolidation

•Daily to Weekly Consolidation

•Daily to Monthly Consolidation

Hourly to Daily Consolidation

The system consolidates the Daily statistical data everyday at 12:30 AM. At the end of every day, the statistical data collected every hour is consolidated and averaged for the day and stored in the Daily table.

For example, 1001.x, where:

•1001—Refers to the Job ID.

•x—Refers to the instances of hourly to daily consolidation.

Daily to Weekly Consolidation

The system consolidates the Weekly statistical data every Sunday at 1 AM. At the end of every week, the statistical data collected every day is consolidated and averaged for the week, and stored in the Weekly table.

For example, 1002.x, where:

•1002—Refers to the Job ID.

•x—Refers to the instances of daily to weekly consolidation.

Daily to Monthly Consolidation

The system consolidates the Monthly statistical data on the first day of every month at 2 AM. At the end of every month, the statistical data collected every day is consolidated and averaged for the month and stored in the Monthly table.

For example, 1003.x, where:

•1003—Refers to the Job ID.

•x—Refers to the instances of daily to monthly consolidation.

---

Note Bad values returned by the source device affects the daily, weekly, and monthly statistical reports. To prevent this, IPM discards the statistics with bad values, such as greater than 999999999 or negative values.

---

Understanding System Reports

IPM generates system reports automatically for all collectors based on the report types and granularity after the consolidation of the statistical data. The system reports generated are in tabular format.

You can also generate system reports using the CLI command, ipm generate reports. For more information, see Generating System Reports.

---

Note The system uses applicable collectors for generating the reports. For example, an Echo collector will not be used for generating the UDP Jitter system reports.

---

The system reports are generated for the following granularity:

•Daily—System generates daily reports everyday after the consolidation of Hourly to Daily statistical data.

For more information, see Viewing Daily System Reports.

•Weekly—System generates weekly reports every Saturday after the consolidation of Daily to Weekly statistical data.

For more information, see Viewing Weekly System Reports.

•Monthly—System generates monthly reports at the end of every month after the consolidation of Daily to Monthly statistical data.

For more information, see Viewing Monthly System Reports.

For more information on Hourly to Daily, Daily to Weekly, and Daily to Monthly consolidation, see Consolidation of Statistical Data.

Viewing Daily System Reports

You can view the daily system report for each collector on the IPM server.

To view the daily system reports:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > System Reports.

The Daily System Report page appears by default.

For more information on this page, see Table 9-31.

Step 2 Click the required Report Name hyperlink to view the Daily System Report.

The Daily System Report page displays the details for the selected report type.

For more information on the report details, see the respective Historical Report:

•Historical Availability Report

•Historical Latency Report

•Historical UDP Jitter Report

•Historical HTTP Report

•Historical ICMP Jitter Report

•Historical Path Echo Report

•Minute RTP Report

•Historical Ethernet Jitter Report

Table 9-31 Daily Report

Field	Description
Report Name	Displays the report name. For example, Availability_2007-05-07.html is the report name where: •Availability—Refers to the report type. •2007-05-07—Refers to the day when the report is generated.
Generated Date	Displays the date and time when the report is created.
Report Type	Displays the report type.
Refresh (Icon)	Allows you to refresh the report jobs.
Filter	Filters the System Reports based on certain fields and values. For more information, see Filtering System Reports.

Filtering System Reports

The Filter option available in the IPM System Reports dialog box, allows you to filter the System Report based on certain fields and value. The filter operation uses "contains"as the default criteria to filter the System Reports based on the string provided in the filter text area. The System Reports filter operation is not case sensitive.

Table 9-32 lists the various fields based on which you can filter the System Reports.

Table 9-32 Filtering System Report

Fields for Filtering	Description
All	Displays all report jobs.
Report Type	Select one of the following report types from the drop-down list: •Availability •Latency •UDP Jitter •HTTP •ICMP •PathEcho •RTP •EthernetJitter
Generated Date	Enter the complete or part of the generated date.
Report Name	Enter the complete or part of the report name.

Example 1:

If you want to filter the System Reports based on the Generated Date.

1. From the Filter Drop down, select Generated Date.

2. In the Filter text area enter the name of the month and date (For example, Mar 23) or name of the month only. For example, Mar.

3. Click Filter

All those System Reports that were generated are filtered and provided in the results.

Example 2:

If you want to filter the System Reports based on Report Type and with value HTTP:

1. From the Filter Drop down, select Report Type.

2. From the Report Type drop down, select HTTP.

3. Click Filter

All those System Reports whose report type is HTTP are displayed in the results.

---

Viewing Weekly System Reports

You can view the weekly system report for each collector on the IPM server.

To view the weekly reports:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > System Reports.

The Daily System Report page appears by default.

Step 2 Click the Weekly hyperlink in the TOC.

The Weekly System Report page appears.

For more information on this page, see Table 9-33.

Step 3 Click the required Report Name hyperlink to view the Weekly System Report.

The Weekly System Report page displays the details for the selected report type.

For more information on the report details, see the respective Historical Report:

•Historical Availability Report

•Historical Latency Report

•Historical UDP Jitter Report

•Historical HTTP Report

•Historical ICMP Jitter Report

•Historical Path Echo Report

•Minute RTP Report

•Historical Ethernet Jitter Report

Table 9-33 lists and describes the fields in a Weekly Report.

Table 9-33 Weekly Reports

Field	Description
Report Name	Displays the report name. For example, Availability_2007-05-07.html is the report name where: •Availability—Refers to the report type. •2007-05-07—Refers to the first day of the week when the report is generated.
Generated Date	Displays the date and time when the report is created.
Report Type	Displays the report type.
Refresh (Icon)	Allows you to refresh the report jobs.
Filter	Filters the System Reports based on certain fields and values. For more information, see Filtering System Reports.

---

Viewing Monthly System Reports

You can view the monthly summary for each collector on the IPM server.

To view monthly reports:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > System Reports.

The Daily System Report page appears by default.

Step 2 Click the Monthly hyperlink in the TOC.

The Monthly System Report page appears.

For more information on this page, see Table 9-34.

Step 3 Click the required Report Name hyperlink to view the Monthly System Report.

The Monthly System Report page displays the details for the selected report type.

For more information on the report details, see the respective Historical Report:

•Historical Availability Report

•Historical Latency Report

•Historical UDP Jitter Report

•Historical HTTP Report

•Historical ICMP Jitter Report

•Historical Path Echo Report

•Minute RTP Report

•Historical Ethernet Jitter Report

Table 9-34 lists and describes the fields in a Monthly Report.

Table 9-34 Monthly Reports

Field	Description
Report Name	Displays the report name. For example, Availability_2007-05-07.html is the report name where: •Availability—Refers to the report type. •2007-05-07—Refers to the first day of the month when the report is generated.
Generated Date	Displays the date and time when the report is created.
Report Type	Displays the report type.
Refresh (Icon)	Allows you to refresh the report jobs.
Filter	Filters the System Reports based on certain fields and values. For more information, see Filtering System Reports.

---

Audit Reports

Audit reports track all the configuration changes on IPM server performed by the LMS users.

You can also track the changes performed by the IPM server with the username IPM. As IPM server updates the IPM device space whenever a device gets added/edited/deleted in DCR if the Automatically Manage Devices from Credential Repository option is selected on the Application Settings page (Admin > Application Settings).

To view the list of IPM tasks that trigger an Audit report, see IPM Tasks With Audit Reports.

You can perform the following tasks on the audit reports:

•Generating Audit Reports

You can track the changes that are performed on the IPM server.

•Purging Audit Reports

You can purge the audit reports.

IPM Tasks With Audit Reports

An Audit report is triggered and logged when you perform the following IPM tasks See Table 9-35:

Table 9-35 Audit Reports Page  

Module Name	Tasks	Navigation
Device Management	Adding devices from DCR (target devices)	Internetwork Performance Monitor > Collector Management > Devices > Add Devices Internetwork Performance Monitor > Collector Management > Devices > Add Adhoc Devices
	Deleting devices from DCR (target devices)	Internetwork Performance Monitor > Collector Management > Devices > Delete
	Editing device attributes	Internetwork Performance Monitor > Collector Management > Devices > Edit Device Attributes
	Auto sync	An Audit report is logged when devices added at Common Services is synced with IPM.
Collector Management	Creating collectors	Internetwork Performance Monitor > Collector Management > Collectors > Create
	Editing a collector	Internetwork Performance Monitor > Collector Management > Collectors > Edit
	Deleting collectors	Internetwork Performance Monitor > Collector Management > Collectors > Delete
	Starting Collectors	Internetwork Performance Monitor > Collector Management > Collectors > Start
	Stopping Collectors	Internetwork Performance Monitor > Collector Management > Collectors > Stop
Operation Management	Creating a operation	Internetwork Performance Monitor > Collector Management > Operations > Create
	Editing an operation	Internetwork Performance Monitor > Collector Management > Operations > Edit
	Deleting an operation	Internetwork Performance Monitor > Collector Management > Operations > Delete
AdminChange	NVRAM Settings	Internetwork Performance Monitor > Admin > Application Settings
	Log Level Settings	Internetwork Performance Monitor > Admin > Log Level Settings
	Auto Update Preferences	Internetwork Performance Monitor > Admin > Auto Update from DCR
	Purge Settings	Internetwork Performance Monitor > Admin > Purge Settings
Job Management	Creating a Job	Internetwork Performance Monitor > Reports > Report Archives > Create
	Deleting a Job	Internetwork Performance Monitor > Reports > Report Jobs> Delete
	Stopping a Job	Internetwork Performance Monitor > Reports > Report Jobs> Stop
	Viewing Reports	Internetwork Performance Monitor > Reports > Report Archives> View
	Deleting Reports	Internetwork Performance Monitor > Reports > Report Archives> delete

Generating Audit Reports

You can generate audit reports on all Audit changes that occurred in the network during a specified time period.

---

Note View Permission Report (Common Services > Server > Reports) to check whether you have the required privileges to perform this task.

---

To generate Audit reports:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > Audit Reports.

The Audit Reports page appears.

Step 2 Specify the required details in the Selection Criteria and Report Period sections. See Table 9-36 for more information.

Table 9-36 Audit Report Table

Field	Description
Selection Criteria
User Name	Select the user name from the drop-down list. This report will be filtered on user names.
Module	Select the module name. This report will be filtered on module names.
Report period
From	Click the calendar icon and select the start date of the report.
To	Click the calendar icon and select the end date of the report.

Audit reports contain all change information provided by IPM modules based on your filter criteria. It contains the following fields.

Step 3 Click Generate.

The Audit Reports window appears. See Table 9-37 for more information.

Table 9-37 Audit Reports  

Field	Description
User Name	Name of the person who performed the change. This is the name entered when the person logged in. It can be the name under which the IPM module is running or the name under which the Telnet connection is established.
Module	Name of the IPM module involved in the network change. For example, Collector Management, Device Management, etc.
Description	Brief summary of the change that occurred on the IPM server.
Time Stamp	Date and time at which the changes were performed on the IPM server.

Purging Audit Reports

You can set the purge period for audit reports on the Purge Settings page. After you set the purge period, the audit reports that are greater than the set purge period are purged. This frees disk space and maintains your audit reports at a manageable size.

---

Note View Permission Report (Common Services > Server > Reports) to check whether you have the required privileges to perform this task.

---

To purge the Audit reports:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Admin > Purge Settings.

The Purge Settings page appears.

Step 2 Enter the purge period in the Audit Report Purge Period text box.

The audit reports older than the number of days you specify will be purged. The default purge period is 180 days.

Step 3 Click Apply.

---

Using Report Archives

You can manage the archived reports and create report jobs on the Historical Reports page (Internetwork Performance Monitor > Reports > Report Archives).

See Table 9-38 for more information.

Table 9-38 Historical Reports Page  

Fields/Buttons	Description
Report Name	Name of the report.
Report Type	Type of the report along with granularity information. The various report types available are: •Availability •Latency •Jitter •HTTP •ICMP •PathEcho •RTP •EthernetJitter •Summarized Reports The various granularities that are available are: •Minute—Displays statistical information collected every minute from the source. •Hourly—Displays statistical information collected every hour from the source. •Daily—Displays statistical information collected every day from the source. •Weekly—Displays statistical information collected every week from the source. •Monthly—Displays statistical information collected every month from the source. Example: Latency-Minute This indicates that the report type is Latency and granularity is Minute.
Description	Description of the job. (Alphanumeric characters.)
Owner	Username of the person who created the report job.
From Time	Specify the start date and time of your report.
To Time	Specify the end date and time of your report.
Create Time	Date and time the report was created at.
Create	Allows you to create report jobs. See Generating Statistical Reports and Graphs.
View	Allows to view the output of the archived report. See Viewing Archived Reports.
Delete	Allows you to delete the archived reports. See Deleting Archived Reports.
Refresh (Icon)	Allows you to refresh the historical reports.
Filter	Filters the Report Archives based on certain fields and values. For more information, see Filtering Report Archives.

Filtering Report Archives

The Filter option available in the IPM Report Archives page, allows you to filter the reports based on certain fields and value. The filter operation uses "contains"as the default criteria to filter the Report jobs based on the string provided in the filter text area. The Report Archives filter operation is not case sensitive.

Table 9-39 lists the various fields based on which you can filter the Report Archives.

Table 9-39 Filtering Archived Reports

Fields for Filtering	Description
All	Displays all archived jobs.
Report Name	Enter the complete or part of the report name.
Report Type	Select the report type from the Report Type drop-down list.
Owner	Enter the complete or part of the person's name who created the job.
Description	Enter the complete or part of the description specified while creating the report jobs.
From Time	Enter the complete or part of start date and time of your report.
To Time	Enter the complete or part of end date and time of your report.

Example:

Let us say, you want to filter the Report Archives based on Owner and with value admin:

1. From the Filter Drop down, select Owner.

2. In the Filter text area enter admin

3. Click Filter

By default the filter operation uses "contains" to filter the Report Archives.

All those Report Archives created by admin are filtered and provided in the results.

Creating Summarized Reports

Internetwork Performance Monitor will provide support to create portlet reports. Scheduling and generating e-mail notification will be provided for these reports.

The following portlets will be supported as reports in IPM:

•IPM Highest Jitter

•IPM Lowest Availability

•IPM Highest Latency

•IPM Violation summary

For more information on Internetwork Performance Monitor portlets, see the Working with Internetwork Performance Monitor View section in the User Guide for CiscoWorks LMS Portal 1.2.

To create reports:

---

Step 1 Go to CiscoWorks LMS Portal and select Internetwork Performance Monitor > Report> Report Archives.

Step 2 Click Create.

The Historical Reports page appears.

Step 3 Select IPM Summarized Reports from the Select Report drop-down list

Step 4 Select the type of report such as Availability, Latency, Jitter or Violation from the Select Report Type drop-down list.

Step 5 Specify the details as required.

For more information on specifying the details, see Table 9-40.

Table 9-40 Generating Summarized Reports  

Field Name	Description
Report Details
Name	Enter the name of the report you want to customize.
Description	Enter the description of the report.
Schedule
Schedule Type	Select the schedule type from the drop-down lis t. There are five schedule types: •Immediate— Schedules the report immediately. The report will contain data based on the selected Report period such as Instance Type or Custom. •Once—Schedules the report only once. This report will contain the data based on the selected Report period such as Instance Type or Custom. •Daily—The report is generated everyday at the time specified. The report will contain the data for the last 24 hours. If you select Daily, the Report period details are disabled. •Weekly—The report is generated once a week on the date and time specified. This report will contain the data of the last seven days. If you select Weekly, the Report period details are disabled. •Monthly—The report is generated once a month on the day and time specified. This report will contain the data of the last 30 days. If you select Monthly, the Report period details are disabled.
Job Scheduled Date	Specify the date and time the job is scheduled at. The Job Schedule Date should be greater than the To date that you have specified in the Report Period section. This field is disabled if you have selected Immediate as the Schedule Type
Report Period
Instance Type	Select the Instance Type from the drop-down list. There are five instances type. Latest Polled — Polls the job report immediately. This instance will contain the latest polled data. Last One Hour — Polls the job report for the last one hour. This instance will contain the polled data of the last one hour. Last One Day— Polls the job report for the last one day. This instance will contain the polled data for the last 24 hours. Last One Week — Polls the job report for the last one week.This instance will contain the polled data for the last seven days. Last One Month — Polls the job report for the last month.This instance will contain the polled data for the last four weeks.
Custom	If you select Custom: Specify the From and To time period of the Report. The Custom details are disabled if you have selected the Instance Type.
Report Range
Select Report Range	If you select Availability as the Report: Then enter the Report Range percentage in the From and To column. If you select Jitter or Latency, as the Report then the following Report range types are displayed: All— If you have selected All, then then a report will be generated for all collectors and sorted on Latency or Jitter from highest to Lowest TOP- 10— If you have selected TOP-10, then the top 10 collectors with the highest value will be listed in the report and sorted on Latency or Jitter from highest to lowest. TOP-20— If you have select TOP-20, then the top 20 collectors with the highest value will be listed in the report and sorted on Latency or Jitter from highest to lowest. If you select Violation as the Report, then the Report Range field does not appear.
Report Publish Location
Report Publish Path	Use the Browse button to locate the directory in which you want to save the report. The reports are saved in PDF format or CSV format. However by default the reports are saved in PDF format. The stored report is in a tabular format. This field is disabled if you have selected Immediate as the Schedule Type. •If the report publish location is specified, without email notification option, then the reports will be published in PDF format in the specified path. •If the report publish location is specified, with attachment option as PDF, then the reports will be published in PDF format and an email notification will be sent with attachment as PDF. •If the reports publish location is specified, with attachment option as CSV, then the reports will be published in CSV format and email notification will be sent with attachment as CSV.
Outage Option
Exclude Planned Outage Periods	The Outage checkbox will be enabled only for the IPM Reports (Availability Hourly) and not for the IPM Summarized Reports.
Email Notification
Email Address	This field is disabled if you have selected Immediate as the Schedule Type. This e-mail notification includes the following details: •Job ID •Main Report Name •Report Type •Job Name •Schedule Type •Schedule Date and Time •Report Period •Attachment option (If the attachment option is enabled) Enter e-mail addresses to which the job sends messages at the beginning and at the end of the job. You can enter multiple e-mail addresses, separated by commas. Configure the SMTP server to send e-mails in the View / Edit System Preferences dialog box (Common Services > Server > Admin > System Preferences). We recommend that you configure the CiscoWorks E-mail ID in the View / Edit System Preferences dialog box (Common Services > Server > Admin > System Preferences). When the job starts or completes, an e-mail is sent with the CiscoWorks e-mail ID as the sender's address.
Email attachment	You can now send an e-mail notifications that include graphs and reports as attachments. You can send these attachments as either a PDF or a CSV file. The default is a PDF file. If the attachment size exceeds the configured limit, a mail will be sent to the user with the message: Attachment size exceeded.

Step 6 Click Generate Report.

The report is generated.

To view the graph, click the Graph hyperlink in the table.

---

Generating Statistical Reports and Graphs

IPM allows you to generate statistical reports and graphs based on the report types (such as Availability, Latency, UDPJitter, Ethernet Jitter, ICMP Jitter, RTP, HTTP, and PathEcho and the granularity (such as Minute, Hourly, Daily, Weekly, Monthly).

Based on the granularity specified, you can generate either Minute or Historical reports and graphs for each report types. However for the report types Availability and Path Echo, you can only generate Historical reports and graphs.

For more information on the Minute and Historical reports and graphs, see Working with Minute/Historical Reports and Graphs.

You can generate the Minute or Historical reports and graphs either immediately or schedule them to run at a specified time.

For more information, see Immediate Reports and Graphs or Scheduled Reports and Graphs.

Immediate Reports and Graphs

The Immediate reports and graphs are generated instantly and are not stored in the Report Archives. You can set this option while creating the report jobs.

---

Note Some report jobs have the same Report Name. You can distinguish such report jobs based on the Create Time and Description that you specify while creating these report jobs.

---

To generate immediate reports and graphs:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > Report Archives.

The Historical Reports page appears with the list of archived reports.

Step 2 Click Create.

The Generate Reports window appears.

Step 3 Select IPM Summarized Reports from the Select Report drop-down list

Step 4 Select the type of report such as Availability, Latency, Jitter or Violation from the Select Report Type drop-down list.

For more information on specifying the report details, see Table 9-41.

Step 5 Click Generate Report.

The report is generated.

To view the graph, click the Graph hyperlink in the table.

---

Scheduled Reports and Graphs

The Scheduled reports and graphs are scheduled to run at the time specified while creating the report jobs.

Using the Publish option, you can store the Scheduled reports in the file system at NMSROOT/files/ipm/jobs/report for future reference.

To generate scheduled reports and graphs:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > Report Archives.

Step 2 Click Create.

The Historical Reports page appears with the list of archived reports.

Step 3 Select a report from the Select Report drop-down list and a Report type from the Select Report Type drop-down list.

Step 4 Specify the details as required. See Table 9-41 for more information.

Step 5 Click Generate Report.

The report is scheduled. The scheduled report runs at the specified date and time. You can view the status of the scheduled report on the Report Job Browser page (Internetwork Performance Monitor > Reports > Report Jobs).

Step 6 To view the graph, click the Graph hyperlink in the table.

Table 9-41 Generating Statistical Reports and Graphs  

Field Name	Description
Report Details
Name	Enter the name of the report you want to customize.
Description	Enter the description of the report.
Report Type
Select Report Type	Select the report type from the drop-down list. The report types available are: •Availability •Latency •Jitter •HTTP •ICMP •PathEcho •RTP •EthernetJitter
Granularity	Select the granularity for the report. The granularities available are: •Minute—Displays statistical information collected every minute from the source. •Hourly—Displays statistical information collected every hour from the source. •Daily—Displays statistical information collected every day from the source. •Weekly—Displays statistical information collected every week from the source. •Monthly—Displays statistical information collected every month from the source.
Outage Settings
Exclude Planned Outage Period checkbox	Uncheck the Exclude Planned Outage Period checkbox if you want to add the outage time period. By default this is checked.
Report Period
From	Specify the start date and time of your report. Select the date from the calendar icon and time from the drop-down list.
To	Specify the end date and time of your report. Select the date from the calendar icon and time from the drop-down list.
Schedule
Schedule Type	Select the schedule type from the drop-down lis t. There are five schedule types: •Immediate— Schedules the report immediately. This report contains data based on the report period. •Once—Schedules the report only once. This report contains data based on the report period. •Daily—Schedules the report every day. This report contains the data for the last 24 hours. The data is based on the Granularity. If you select Daily schedule type, both Minute and Hourly granularities are enabled. •Weekly—Schedules the report every week. This report contains the data for the last seven days. If you select Weekly, the Hourly and Daily granularity is enabled. •Monthly—Schedules the report every month. This report contains the data for the last 30 days. If you select Monthlyschedule type, both the Daily and Weekly granularity is enabled.
Job Scheduled Date	Specify the date and time the job is scheduled at. The Job Schedule Date should be greater than the To date specified in the Report Period section. This field is disabled if you have selected Immediate as the Schedule Type.
Report Publish Location
Report Publish Path	Use the Browse button to locate the place where you want to save the report for future reference. The stored report is in the tabular format. This field is disabled if you have selected Immediate as the Schedule Type. The report should be published either in pdf or csv format , based on the e-mail attachment option, if it is enabled with either pdf or csv format. The default report published format is pdf, if the e-mail attachment option is not enabled.
Email Notification
Email Address	This e-mail notification includes an attachment that gives details on: •Job ID •Main Report Name •Report Type •Job Name •Schedule Type •Schedule Date and Time •Granularity •Report Period •Attachment option (If the attachment option is enabled) Enter e-mail addresses to which the job sends messages at the beginning and at the end of the job. You can enter multiple e-mail addresses, separated by commas. Configure the SMTP server to send e-mails in the View / Edit System Preferences dialog box (Common Services > Server > Admin > System Preferences). We recommend that you configure the CiscoWorks E-mail ID in the View / Edit System Preferences dialog box (Common Services > Server > Admin > System Preferences). When the job starts or completes, an e-mail is sent with the CiscoWorks E-mail ID as the sender's address. This field is disabled if you have selected Immediate as the Schedule Type.
Email attachment	You can now send e-mail notifications that include graphs and reports as attachment s. You can sent these attachments as either in a PDF or a CSV format. The default is a PDF file. If the attachment size exceeds the configured limit, a mail will be sent to the user with the message: Attachment size exceeded.

---

Step 7 Go to Download section.

Step 8 Select the Enable radio button from the Automatic prompting for file download option.

---

Viewing Archived Reports

Using the View option, you can view the report output of a scheduled report that is stored in the report archives. The Report Archives lists only the reports that are successfully generated. The archive contains the report output even if the report job does not exist.

Alternatively, you can also view the archived report from the Report Job Browser page. For more information, see Viewing the Report Details.

To view the archived report:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > Report Archives.

The Historical Reports page appears with the list of archived reports.

Step 2 Select the required report type for which you want to view the output.

The various report types are Availability, Latency, Jitter, HTTP, ICMP, PathEcho, RTP, and EthernetJitter.

Step 3 Click View.

The summary of the selected report appears in a table.

Step 4 Click the Graph hyperlink in the table to view the Historical Graph for the selected report.

---

Deleting Archived Reports

You can delete archived reports from the Historical Reports page. The deleted archived reports are permanently removed from the file system. Hence, you cannot retrieve the deleted archived reports. A local copy of the deleted report is available in the published location, if you had stored it there.

To delete archived reports:

---

Step 1 Go to LMS Portal and select Internetwork Performance Monitor > Reports > Report Archives.

The Historical Reports page appears with the list of archived reports.

Step 2 Select the reports that you want to delete.

Step 3 Click Delete.

A confirmation dialog box appears.

Step 4 Click OK.

---

Using Report Job Browser

The Reports Job Browser page allows you to manage the report jobs. You can perform the following tasks:

•Viewing the Job Details

•Stopping the Report Jobs

•Deleting Scheduled Jobs

---

Note View the Permission Report (Common Services > Server > Reports) to check whether you have the required privileges to perform this task.

---

Table 9-42 shows the various report job statuses.

Table 9-42 Report Job Statuses

Report Job Status	Description
Successful	When the scheduled report job is complete.
Missed Start	When the job is not initiated to run.
Failed	When the scheduled report job has failed.
Scheduled	When the report job is yet to run at the specified date and time.
Stopped	When the report job is stopped from running.
Running	When the report job is running at the specified date and time.

To view the list of scheduled report jobs, go to Internetwork Performance Monitor > Reports > Report Jobs. The Report Job Browser page appears with the list of scheduled report jobs.

See Table 9-43 for more information.

Table 9-43 Report Job Browser Page  

Fields/Buttons	Description
Job ID	Unique ID assigned to the job by the system, when the job is created. For periodic jobs such as Daily, Weekly, etc., the Job IDs are in the number.x format. The x represents the number of instances of the job. For example, 1001.3 indicates that this is the third instance of the job ID 1001.
Report Type	Name of the report type. The report types available are Availability, Latency, Jitter, HTTP, ICMP, PathEcho and Summarized reports also.
Status	Status of the scheduled job—Scheduled, Successful, Failed, Stopped, Running, and Missed Start.
Description	Description of the report job provided by the job creator. (Alphanumeric characters).
Owner	Username of the person who created the job.
Scheduled at	Date and time the job was scheduled at.
Completed at	Date and time the job was completed at.
Schedule Type	Specifies the type of schedule for the job: •Immediate •Once •Daily •Weekly •Monthly
View Report	Allows you to view the report details. For more information, see Viewing the Report Details.
Stop	Allows you to stop the Running or Scheduled report jobs. For more information, see Stopping the Report Jobs.
Delete	Allows you to delete the report jobs. For more information, see Deleting Scheduled Jobs.
Refresh (Icon)	Allows you to refresh the report jobs.
Sort	Click one of the column titles to sort the table
Filter	Filters the Report jobs based on certain fields and values. For more information, see Filtering Report Jobs.

Filtering Report Jobs

The Filter option available in the IPM Report Job Browser dialog box, allows you to filter the Report jobs based on certain fields and value. The filter operation uses "contains"as the default criteria to filter the Report jobs based on the string provided in the filter text area. The Report jobs filter operation is not case sensitive.

Table 9-44 lists the various fields based on which you can filter the Report jobs.

Table 9-44 Filtering Report Jobs

Fields for Filtering	Description
All	Displays all report jobs.
Job ID	Enter the complete or part of the Job ID that you want to filter.
Report Type	Select one of the following report types from the drop-down list: •Availability •Latency •UDP Jitter •