Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

access, user 11-20

Access Control Server (see ACS)

access ports

customizable groups 8-5

listing by name, type, group, state 4-4

managing and unmanaging 3-57, 3-60

overriding groups 10-7

polling and thresholds 10-2, 10-9

polling categories 10-14

previewing thresholds 10-24

system defined groups 8-4

threshold categories 10-28

viewing thresholds 10-22

acknowledging alerts 3-64

ACS 11-5

Alerts and Activities display and 3-1, 3-5, 3-8, 3-11, 9-1

device-based filtering 11-8

Device Management pages and 4-2

DFM in ACS mode 11-6

Fault History pages and 6-2, 6-4, 6-5, 6-6, 6-7

Group Administration and 8-2

modifying roles and privileges 11-8

Notification Services and 5-8

Polling and Thresholds pages and 10-14, 10-22

registering with 11-6

users, configuring 11-6

versions supported 11-6

views and 9-1

alerts

acknowledging 3-64

annotating 3-65

clearing 3-7

defined 1-5

e-mail response 3-66

getting details about 3-4

stored Fault History information 6-4

Alerts and Activities Detail page 3-10

acknowledging alerts 3-64

annotating alerts 3-65

e-mail response 3-66

event details, obtaining 3-9

event properties, viewing 3-15

events associated with an alert, viewing 3-13

layout 3-11

starting 3-10

Alerts and Activities display 3-1

ACS and 3-1, 3-5, 3-8, 3-11, 9-1

customizing 3-8

Fault History, starting from 6-2

layout 3-3, 3-5

log file 11-13, 11-14

overview 1-5, 3-1

starting 3-2, 3-10

tool buttons on 3-4

views 9-1

alias devices 4-17

annotating alerts 3-65

Apply Changes page 7-3

B

backing up databases 11-9

BackupActivated D-1

C

CASUSER, DFM file owner 11-1

changing event names 5-5

CiscoView 3-14

CiscoWorks

CiscoWorks Assistant 3-57

home page 2-2

LMS Portal 2-2

DFM Portlets 2-2

processes and DFM 11-15

Common Services groups 8-1

Configuration page 1-7, 7-1

credentials, editing device 4-22

customizable groups 8-5, 10-3

access port 8-5

device 8-5

editing 8-7

interface 8-5

overview 8-2

restrictions 8-5

trunk port 8-5

(see also groups)

D

daemon manager, registering processes 11-17

Daily Purging Schedule

log file 11-13

managing 7-4

database

backing up and restoring 11-9

passwords 11-10

purging 7-4

DCR 4-6

changes, effect on DFM 4-24

credentials, editing 4-22

deleted devices and 4-25

devices not in DFM 4-17

DFM discovery and 4-24

import all devices into DFM 4-12

import devices with SNMPv3 credentials 4-11

import selected or filtered devices into DFM 4-14

log file 11-13

masters 4-7

slaves 4-7

synchronization with DFM 4-7

DDV 3-53

ACS and 4-2

layout 3-56

log file 11-13

starting 3-54, 4-26

suspending or resuming devices and elements 3-59

VLANs and 3-53

deleting devices 4-25

Detailed Device View (see DDV)

Device Aliases page 4-17

Device and Credentials Repository (see DCR)

Device Center

Alerts and Activities Detail and 3-14

Fault History and 6-1

Device Details page 4-26

device groups

polling settings 10-14

previewing thresholds 10-24

threshold categories 10-28

viewing thresholds 10-22

device groups, managing 8-2, 8-7

ACS and 4-2

customizable 8-5

deleting groups 8-19

group membership 8-19

polling and thresholds 10-2

rules 8-13

Device Import page 4-17

Device Management page 1-6

devices

DDV 3-53

managing and unmanaging 3-59

overriding groups 10-7

polling and thresholds 10-9

resuming 3-59

states 4-10

suspending 3-59

devices, importing 4-11

aggregate devices 4-8

alias (duplicate) devices 4-17

contained devices 4-8

DCR

all devices 4-12

selected or filtered devices 4-14

device names 4-8

discovery status 4-18

troubleshooting 4-8, 4-19

verifying 4-18

devices, managing 4-1

ACS and 4-2

ACS device-based filtering 11-8

aggregate devices 4-8

contained devices 4-8

credentials, editing 4-22

DDV 3-53

deleting devices 4-25

device details, viewing 4-26

Device Details display, understanding 4-27

device states 4-10

device support 11-3

device types managed by DFM 4-3

exporting 4-21

forwarding traps to DFM 7-9

groups (see groups)

importing (see devices, importing) 4-11

interfaces managed by DFM 4-3

limits, device 2-11

log files 11-13

managing 3-59

naming 4-8

ports managed by DFM 4-3

rediscovering 4-24

SNMP timeout and retries, modifying 4-28

unmanaging 3-59

(see also DCR)

Device Summary page 4-10

device support 11-3

DFM

changing event names 5-5, D-1

day-to-day operations 1-5

device limits 2-11

device types managed by 4-3

differences from 1.2.x 1-3

error messages 11-14

home page 2-1

interfaces managed by 4-3

introduction 1-1, 1-8

operational overview 1-9

Portlets 2-2

ports managed by 4-3

security alerts 2-10

servers, additional 11-4

setting up 1-4, 1-8

user interface overview 2-1

DFM home page

CiscoWorks home page and 11-4

introduction 2-1

registering additional DFM servers 11-4

DFM Object Grouping Services Server, log file 11-13

discovery

aggregate devices 4-8

alias (duplicate) devices 4-17

contained devices 4-8

DCR synchronization and 4-24

device states 4-10

events that trigger 4-24

log file 11-13

rediscovery 4-24

Rediscovery Schedule 4-24, 7-5

status 4-18

troubleshooting 4-8, 4-19

Discovery Status page 4-18

duplexity, interface 8-15, 10-32, D-7

DuplexMode 10-32

DuplexSource 10-32

duplicate (alias) devices 4-17

Duplicate (event) D-2

E

e-mail

configurations (Notification Services) 5-14

E-Mail Notification Subscriptions 5-14

E-Mail Subject Customization 5-19

notifications (Notification Services) 5-3

response to alert 3-66

SMTP server 7-12

Error Messages

DFM 11-14

event properties, viewing 3-15

events

changing names 5-5, D-1

clearing 3-53

defined 1-5

getting details about 3-9, 3-15

log files

Event Processing Adapters 11-13

Event Promulgation Module 11-13

thresholds and 10-35

Event Sets (see Notification Services)

ExceededMaximumUptime 10-35, D-2

ExcessiveFragmentation 10-35, D-2

exporting devices 4-21

F

FAT partitions 11-1

Fault History 6-1

ACS and 6-2, 6-4, 6-5, 6-6, 6-7

alerts, searches 6-4

Alerts and Activities display 6-5

Device Center and 6-1

Events display 6-7

introduction 1-7

log file 11-13

overview 6-1

starting 3-14, 6-2

file ownership 11-1

Flapping 10-35, D-3

G

groups 8-1

ACS and 8-2

Common Services, overview 8-1

creating 8-7, 8-10

customizable 8-5, 10-3

editing 8-7

overview 8-2

restrictions 8-5

deleting 8-19

details 8-17

DFM, overview 8-1

editing 8-7

managing, overview 8-6

membership 8-17, 8-18, 8-19

overriding (polling and thresholds) 10-3

rules 8-13

summaries 8-17

system defined 8-3

Common Services 8-2

DFM 8-4

overview 8-2

user defined

editing 8-7

overview 8-2

H

HighBackplaneUtilization 10-35, D-3

HighBroadcastRate 10-35, D-3

HighBufferMissRate 10-35, D-4

HighBufferUtilization 10-35, D-4

HighCollisionRate 10-35, D-5

HighDiscardRate 10-35, D-6

HighErrorRate 10-35, D-6

HighQueueDropRate 10-35, D-7

HighUtilization 10-35, D-7

HP OpenView 7-10

I

ICMP polling

intervals E-3

overview E-1

SNMP polling and E-3

IDUs (Incremental Device Updates) 11-3

InformAlarm D-8

InsufficientFreeMemory 10-35, D-8

interfaces

customizable groups 8-5

listing by name, type, group, state 4-4

managed by DFM 4-3

managing and unmanaging 3-57, 3-60

overriding groups 10-7

polling and thresholds 10-9

polling categories 10-14

previewing thresholds 10-24

system defined groups 8-4

threshold categories 10-28

viewing thresholds 10-22

inventory

DCR devices not in DFM 4-17

DCR synchronization with 4-7

effect of DCR changes 4-24

log files

Inventory Collector 11-13

Inventory Interactor 11-13

Inventory Service 11-13

inventory collection

log file 11-13

overview 4-24

(see also discovery)

IP addresses

managing and unmanaging 3-60

IP addresses, managing and unmanaging 3-57

K

Known device state 4-10

L

Learning device state 4-10

logs

backups 11-12

configuring 11-11

DFM log files 11-13, 11-14

incharge log files 11-14

log file (for Logging Services) 11-13

maintaining 11-12

sizes 11-12

M

MajorAlarm D-8

memory, managing and unmanaging 3-57, 3-60

MIBs

Notification MIB C-1

pass-through SNMP traps B-2

processed SNMP traps B-1

MIBs polled A-1

MinorAlarm D-9

MSFC 4-3, 4-8

MSM 4-3, 4-8

N

names, devices 4-8

NetView 7-10

NMS, integrating with DFM 7-10

NMSROOT 11-1

Notification Groups (see Notification Services)

Notification MIB C-1

Notification Services 5-1

ACS and 5-8

configuring notifications, overview 5-6

E-Mail Configurations 5-14

E-Mail Notifications 5-3, 7-12

E-Mail Notification Subscriptions 5-14

E-Mail Subject Customization 5-19

event names, customizing 5-5

Event Sets 5-7

introduction 1-7

log file 11-13

Notification Groups 5-7, 8-2, 8-7

Notification MIB C-1

SNMP Trap Notifications 5-3, 5-9

subscriptions 5-2

Syslog Notifications 5-3, 5-20

VLANs and 5-1

O

online help, using 2-3

OperationallyDown D-9

OutOfRange 10-35, D-10

overriding groups 10-3

default 10-4

devices 10-7

interfaces 10-7

port 10-7

P

pass-through SNMP traps B-2

passwords, database 11-10

Pending device state 4-10, 4-20

polling

ACS and 10-14

applying changes 10-20

changing settings 10-10

device groups 10-21

editing settings 10-14

how settings are applied 10-2

ICMP

intervals E-3

overview E-1

SNMP and E-3

log files

adapter 11-13

database 11-13

grouping services 11-13

manager 11-13

previewing settings 10-16

restoring default settings 10-20

setting priorities 10-3

SNMP

ICMP and E-3

overview E-2

versions supported by DFM E-2

viewing settings 10-14

polling and thresholds 10-1

ACS and 10-22

applying changes 10-20

changing settings 10-10

customizable groups and 10-3

log files

adapter 11-13

database 11-13

grouping services 11-13

manager 11-13

priorities 10-3

setting priorities 10-3

(see also polling)

(see also thresholds)

Portal, LMS 2-2

Portlet

DFM 2-2

ports

access ports 4-4, 8-4, 8-5

firewalls and 11-2

managed by DFM 4-3

managing and unmanaging 3-57, 3-60

occupied by CiscoWorks 1-4, 7-8, 11-2, 11-18

overriding groups 10-7

polling and thresholds 10-2

privileged, using 11-21

trunk ports 4-4, 8-4, 8-5

priorities (polling and thresholds) 10-3

processed SNMP traps B-1

processes

CiscoWorks 11-15

log file for multiple thread 11-13

registering with daemon manager 11-17

processors, managing and unmanaging 3-57, 3-60

protocols, used by CiscoWorks 7-8, 11-2, 11-18

Q

Questioned device state 4-10, 4-20

R

Rediscover/Delete (devices) page 4-19, 4-22

rediscovery

contained devices 4-8

DCR synchronization and 4-24

events that trigger 4-24

log file 11-13

Rediscovery Schedule 4-24, 7-4, 7-5

(see also discovery)

Rediscovery Schedule page 7-5

(see also rediscovery)

RepeatedRestarts 10-35, D-10

restoring databases 11-9

resuming device monitoring 3-59

RSFC 4-3, 4-8

RSM 4-3, 4-8

rules, group 8-13

S

security

alerts 2-10

file ownership and protection 11-1

firewalls 11-2

SNMPv3 11-2

SSL 11-2

user access 11-20

self-signed security certificates, creating 11-8

SMTP server, default 7-12

SNMP

polling

ICMP and E-3

overview E-2

SNMP versions supported by DFM E-2

SNMPv3 11-2

AuthNoPriv 4-12

AuthPriv 4-11

Importing devices with SNMPv3 credentials 4-11

NoAuthNoPriv 4-12

Supported Algorithms in DFM 4-12

timeout and retries, modifying 4-28

SNMP Configuration page 4-29

SNMP traps

cold start F-1

integrating SNMP trap receiving with other NMS 7-10

pass-through B-2

processed B-1

SNMP Trap Notifications 5-3, 5-9

trap forwarding port 7-11

trap receiving port 7-11

warm start F-1

SSL 11-2

StateNotNormal D-11

states, devices 4-10

subscriptions (see Notification Services)

support, device 11-3

suspending device monitoring 3-59

Syslog Notifications 5-3, 5-20

system administration 7-1

backup and restore 11-9

database passwords 11-10

databases, purging 7-4

devices from traps to DFM 7-9

device support 11-3

logging, configuring 11-11

Rediscovery Schedule 7-5

scheduled tasks 7-4

security 11-1

self-signed security certificates, creating 11-8

SMTP default server 7-12

SNMP trap forwarding port 7-11

SNMP trap receiving port 7-11

users, configuring 11-5

system defined groups

DFM 8-4

overview 8-2

(see also groups)

T

tabular displays (see user interface)

thresholds

applying changes 10-20

categories

Backup Interface Support 10-31, 10-35

Dial-on-Demand Interface Support 10-31, 10-35

Environment 10-31, 10-35

Generic Interface/Port Performance 10-31, 10-35

Interface/Port Flapping 10-33, 10-35

Processor and Memory 10-33, 10-35

Reachability 10-34, 10-35

changing settings 10-10, 10-22

default values 10-35

events triggered by 10-35

how settings are applied 10-2

log files

adapter 11-13

database 11-13

grouping services 11-13

manager 11-13

previewing 10-24

restoring defaults 10-27

setting priorities 10-3

values 10-35

viewing 10-22

traps

forwarding from devices to DFM 7-9

pass-through SNMP B-2

processed SNMP B-1

SNMP (see SNMP traps)

unidentified traps B-6

troubleshooting

device discovery 4-19

device import 4-8, 4-19

trunk ports

customizable groups 8-5

listing by name, type, group, state 4-4

managing and unmanaging 3-57, 3-60

overriding groups 10-7

polling and thresholds 10-2, 10-9

polling categories 10-14

previewing thresholds 10-24

system defined groups 8-4

threshold categories 10-28

viewing thresholds 10-22

U

unidentified traps and events

clearing B-6

DDV, and 3-54

other B-6

Unknown device state 4-10

Unresponsive D-12

user access 11-20

user defined groups

editing 8-7

overview 8-2

(see also customizable groups)

user interface

DFM windows, working with 2-1

dates and times displayed 2-3

Enter key versus buttons 2-3

Help, using 2-3

multiple windows 2-2

page not displayed, reasons for 2-3

objects and groups, selecting 2-6

tabular displays 2-4

exporting data from 2-5

paging and sorting 2-5

printing 2-6

user roles, understanding 2-10

users, configuring 11-5

User Tracking (Campus Manager) 3-14

V

views

ACS and 9-1

activating and deactivating 9-3

configuring 9-1

creating 9-2

default 9-1

deleting 9-5

log file 11-13

maximum number 9-1

modifying 9-4

refresh cycle 9-1

selecting for AAD 3-8

view groups 8-2, 8-7

VLANs

Alerts and Activities Detail page and 3-10

Alerts and Activities display and 3-4, 4-3

Detailed Device View and 3-53

event properties page and 3-15

Fault History and 6-2

Notification Services and 5-1

viewing details 3-15