Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

access, user 11-18

Access Control Server (see ACS)

access ports

customizable groups 8-5

defined 4-3

listing by name, type, group, state 4-3

overriding groups 10-7

polling and thresholds 10-2, 10-8

polling categories 10-13

system defined groups 8-4

threshold categories 10-23

viewing thresholds 10-19

acknowledging alerts 3-20

ACS 11-5

Alerts and Activities display and 3-1, 3-5, 3-7, 3-10, 9-2

device-based filtering 11-8

Device Management pages and 4-2

DFM in ACS mode 11-6

Fault History pages and 6-2, 6-4, 6-9, 6-10

Group Administration and 8-3

modifying roles and privileges 11-7

Notification Services and 5-7

Polling and Thresholds pages and 10-13, 10-19

registering with 11-6

users, configuring 11-5

versions supported 11-6

views and 9-2

alerts

acknowledging 3-20

annotating 3-21

clearing 3-6

defined 1-6

e-mail response 3-21

getting details about 3-4

stored Fault History information 6-4

Alerts and Activities Detail page 3-8

acknowledging alerts 3-20

annotating alerts 3-21

e-mail response 3-21

event details, obtaining 3-8

event properties, viewing 3-13

events associated with an alert, viewing 3-11

layout 3-9

starting 3-8

Alerts and Activities display 3-1

ACS and 3-1, 3-5, 3-7, 3-10, 9-2

customizing 3-7

Fault History, starting from 6-2

layout 3-3, 3-5

log file 11-13

overview 1-6, 3-1

starting 3-2, 3-8

tool buttons on 3-4

views 9-1

alias devices 4-12

annotating alerts 3-21

Apply Changes page 7-3

audience for this document ix

B

backing up databases 11-9

BackupActivated D-1

C

CASUSER, DFM file owner 11-2

cautions

significance of x

changing event names 5-4

CiscoView 3-13

CiscoWorks

home page 2-1

processes and DFM 11-14

Common Services groups 8-1

Configuration page 1-8, 7-1

credentials, editing device 4-16

customizable groups 8-5, 10-2

access port 8-5

device 8-5

editing 8-8

interface 8-5

overview 8-2

restrictions 8-5

trunk port 8-5

(see also groups)

D

daemon manager, registering processes 11-16

Daily Purging Schedule

log file 11-13

managing 7-4

database

backing up and restoring 11-9

passwords 11-10

purging 7-3, 7-4

DCR 4-5

automatic import into DFM 4-9

changes, effect on DFM 4-18

credentials, editing 4-16

deleted devices and 4-18

devices not in DFM 4-11

DFM discovery and 4-18

log file 11-13

manual import into DFM 4-10

masters 4-6

slaves 4-6

synchronization with DFM 4-6

DDV 3-14

ACS and 4-2

examples 3-17

layout 3-16

log file 11-13

starting 3-14, 4-19

suspending or resuming devices and elements 3-18

VLANs and 3-14

deleting devices 4-18

Detailed Device View (see DDV)

Device Aliases page 4-12

Device and Credentials Repository (see DCR)

Device Center

Alerts and Activities Detail and 3-13

Fault History and 6-1

Device Details page 4-19

device groups

polling settings 10-13

threshold categories 10-23

viewing thresholds 10-19

device groups, managing 8-2, 8-8

ACS and 4-2

customizable 8-5

deleting groups 8-21

group membership 8-21

polling and thresholds 10-2

rules 8-13

Device Management page 1-6

devices

DDV 3-14

overriding groups 10-6

polling and thresholds 10-8

resuming 3-18

devices (continued)

states 4-7

suspending 3-18

viewing with DDV 3-17

devices, importing 4-7

aggregate devices 4-9

alias (duplicate) devices 4-12

DCR

automatic 4-9

manual 4-10

device names 4-8

discovery status 4-12

troubleshooting 4-8, 4-13

verifying 4-12

devices, managing 4-1

ACS and 4-2

ACS device-based filtering 11-8

aggregate devices 4-9

contained and containing devices 4-9

credentials, editing 4-16

DDV 3-14

deleting devices 4-18

device details, viewing 4-19

Device Details display, understanding 4-20

device states 4-7

device support 11-3

device types managed by DFM 4-2

exporting 4-15

forwarding traps to DFM 7-7

groups (see groups)

importing (see devices, importing) 4-7

interfaces managed by DFM 4-3

limits, device 2-11

log files 11-13

naming 4-8

ports managed by DFM 4-3

rediscovering 4-17

SNMP timeout and retries, modifying 4-21

(see also DCR)

Device Selector page 4-10, 4-11

Device Summary page 4-7

device support 11-3

DFM

1.2.x and 2.x differences 1-3, G-1

changing event names 5-4, D-1

day-to-day operations 1-5

device limits 2-11

device types managed by 4-2

home page 2-1

interfaces managed by 4-3

introduction 1-1, 1-8

operational overview 1-9

ports managed by 4-3

security alerts 2-10

servers, additional 11-4

setting up 1-4, 1-8

user interface overview 2-1

DFM home page

CiscoWorks home page and 11-4

introduction 2-1

registering additional DFM servers 11-4

discovery

aggregate devices 4-9

alias (duplicate) devices 4-12

DCR synchronization and 4-18

device states 4-7

events that trigger 4-18

log file 11-13

rediscovery 4-17

Rediscovery Schedule 4-18, 7-5

status 4-12

troubleshooting 4-8, 4-13

Discovery Status page 4-12

documentation x

additional online xi

audience for this ix

related to this product xi

typographical conventions in ix

duplexity, interface 8-15, 10-26, D-4

DuplexMode 10-26

DuplexSource 10-26

duplicate (alias) devices 4-12

Duplicate (event) D-1

E

e-mail

notifications (Notification Services) 5-2, 5-12

response to alert 3-21

SMTP server 7-10

event properties, viewing 3-13

events

changing names 5-4, D-1

clearing 3-13

defined 1-6

getting details about 3-8, 3-13

log files

Event Processing Adapters 11-13

Event Promulgation Module 11-13

stored Fault History information 6-6

thresholds and 10-28

Event sets (see Notification Services)

ExceededMaximumUptime 10-28, D-2

ExcessiveFragmentation 10-29, D-2

exporting devices 4-15

F

FAT partitions 11-2

Fault History 6-1

ACS and 6-2, 6-4, 6-9, 6-10

alerts, searches 6-4

Alerts and Activities display 6-8

Device Center and 6-1

events, searches 6-6

Events display 6-10

introduction 1-7

log file 11-13

overview 6-1

starting 3-13, 6-2

file ownership 11-2

Flapping 10-29, D-2, F-1

G

groups 8-1

ACS and 8-3

Common Services, overview 8-1

creating 8-8, 8-11

customizable 8-5, 10-2

editing 8-8

overview 8-2

restrictions 8-5

deleting 8-21

details 8-19

DFM, overview 8-1

editing 8-8

interfaces, unmanaging 4-3

managing, overview 8-6

membership 8-18, 8-20, 8-21

overriding (polling and thresholds) 10-3

ports, unmanaging 4-3

rules 8-13

summaries 8-18

system defined 8-3

Common Services 8-2

DFM 8-4

overview 8-2

user defined

editing 8-8

overview 8-2

H

help

online documentation xi

HighBackplaneUtilization 10-29, D-2

HighBroadcastRate 10-29, D-2

HighBufferMissRate 10-29, D-3

HighBufferUtilization 10-29, D-3

HighCollisionRate 10-29, D-3

HighDiscardRate 10-29, D-3

HighErrorRate 10-29, D-4

HighQueueDropRate 10-29, D-4

HighUtilization 10-29, D-4

HP OpenView 7-8

I

ICMP polling

intervals E-3

overview E-1

SNMP polling and E-3

IDUs (Incremental Device Updates) 11-3

InformAlarm D-4

InsufficientFreeMemory 10-29, D-5

interfaces

customizable groups 8-5

listing by name, type, group, state 4-3

managed by DFM 4-3

overriding groups 10-7

polling and thresholds 10-8

polling categories 10-13

system defined groups 8-4

threshold categories 10-23

unmanaging 4-3

viewing thresholds 10-19

inventory

DCR devices not in DFM 4-11

DCR synchronization with 4-6

effect of DCR changes 4-18

log files

Inventory Collector 11-13

Inventory Interactor 11-13

Inventory Service 11-13

inventory collection 4-18

log file 11-13

(see also discovery)

K

Known device state 4-7

L

Learning device state 4-7

logs

backups 11-12

configuring 11-11

DFM log files 11-13

log file (for Logging Services) 11-13

maintaining 11-12

sizes 11-12

M

MajorAlarm D-5

MIBs

Notification MIB C-1

pass-through SNMP traps B-2

processed SNMP traps B-1

MIBs polled A-1

MinorAlarm D-5

MSFC 4-3, 4-9

MSM 4-3, 4-9

N

names, devices 4-8

NetView 7-8

NMS, integrating with DFM 7-8

NMSROOT 11-2

Notification Groups (see Notification Services)

Notification MIB C-1

Notification Services 5-1

ACS and 5-7

configuring notifications, overview 5-5

E-Mail Notifications 5-2, 5-12, 7-10

event names, customizing 5-4

Event Sets 5-5

introduction 1-7

log file 11-13

Notification Groups 5-7, 8-2, 8-8

Notification MIB C-1

SNMP Trap Notifications 5-2, 5-9

subscriptions 5-1

Syslog Notifications 5-2, 5-16

VLANs and 5-1

O

online help, using 2-3

OperationallyDown D-5

OutOfRange D-6

OutofRange 10-28

overriding groups 10-3

default 10-4

devices 10-6

interfaces 10-7

port 10-7

overview 4-18

P

pass-through SNMP traps B-2

passwords, database 11-10

Pending device state 4-7, 4-15

polling

ACS and 10-13

applying changes 10-17

changing settings 10-9

device groups 10-18

editing settings 10-13

how settings are applied 10-2

ICMP

intervals E-3

overview E-1

SNMP and E-3

log files

adapter 11-13

database 11-13

grouping services 11-13

manager 11-13

restoring default settings 10-17

setting priorities 10-3

SNMP

ICMP and E-3

overview E-2

versions supported by DFM E-2

viewing settings 10-13

polling and thresholds 10-1

ACS and 10-19

applying changes 10-17

changing settings 10-9

customizable groups and 10-2

log files

adapter 11-13

database 11-13

grouping services 11-13

manager 11-13

setting priorities 10-3

(see also polling)

(see also thresholds)

ports

access ports 4-3, 8-4, 8-5

firewalls and 11-3

managed by DFM 4-3

overriding groups 10-7

polling and thresholds 10-2

privileged, using 11-19

trunk ports 4-3, 8-5

unmanaging 4-3

priorities (polling and thresholds) 10-3

processed SNMP traps B-1

processes

CiscoWorks 11-14

log file for multiple thread 11-13

registering with daemon manager 11-16

stopping and starting 11-14

Q

Questioned device state 4-7, 4-14

R

Rediscover/Delete (devices) page 4-13, 4-16

rediscovery

DCR synchronization and 4-18

events that trigger 4-18

log file 11-13

Rediscovery Schedule 4-18, 7-3, 7-5

(see also discovery)

Rediscovery Schedule page 7-5

(see also rediscovery)

RepeatedRestarts 10-29, D-6, F-1

restoring databases 11-9

resuming device monitoring 3-18

RSFC 4-3, 4-9

RSM 4-3, 4-9

rules, group 8-13

S

security

alerts 2-10

file ownership and protection 11-2

firewalls 11-3

SNMPv3 11-3

SSL 11-2

user access 11-18

self-signed security certificates, creating 11-8

SMTP server, default 7-10

SNMP

polling

ICMP and E-3

overview E-2

SNMP versions supported by DFM E-2

SNMPv3 11-3

timeout and retries, modifying 4-21

SNMP Configuration page 4-21

SNMP traps

cold start F-1

integrating SNMP trap receiving with other NMS 7-8

pass-through B-2

processed B-1

SNMP Trap Notifications 5-2, 5-9

trap forwarding port 7-9

trap receiving port 7-9

warm start F-1

SSL 11-2

StateNotNormal D-6

states, devices 4-7

subscriptions (see Notification Services)

support, device 11-3

suspending device monitoring 3-18

Syslog Notifications 5-2, 5-16

system administration 7-1

backup and restore 11-9

database passwords 11-10

databases, purging 7-4

system administration (continued)

devices from traps to DFM 7-7

device support 11-3

logging, configuring 11-11

ports used 11-1

processes, starting and stopping 11-14

protocols used 11-1

Rediscovery Schedule 7-5

scheduled tasks 7-3

security 11-2

self-signed security certificates, creating 11-8

SMTP default server 7-10

SNMP trap forwarding port 7-9

SNMP trap receiving port 7-9

users, configuring 11-5

system defined groups

DFM 8-4

overview 8-2

(see also groups)

T

tabular displays (see user interface)

thresholds

applying changes 10-17

categories

Backup Interface Support 10-24, 10-28

Dial-on-Demand Interface Support 10-25, 10-28

Environment 10-25, 10-28

Generic Interface/Port Performance 10-25, 10-29

Interface/Port Flapping 10-27, 10-29

Processor and Memory 10-27, 10-29

Reachability 10-28, 10-29

changing settings 10-9, 10-18

events triggered by 10-28

how settings are applied 10-2

log files

adapter 11-13

database 11-13

grouping services 11-13

manager 11-13

restoring defaults 10-22

setting priorities 10-3

values 10-28

viewing 10-19

traps

forwarding from devices to DFM 7-7

pass-through SNMP B-2

processed SNMP B-1

SNMP (see SNMP traps)

unidentified traps B-5

troubleshooting

device discovery 4-13

device import 4-8, 4-9, 4-13

trunk ports

customizable groups 8-5

defined 4-3

listing by name, type, group, state 4-3

overriding groups 10-7

polling and thresholds 10-2, 10-8

polling categories 10-13

system defined groups 8-5

threshold categories 10-23

viewing thresholds 10-19

typographical conventions in this document ix

U

unidentified traps and events

clearing B-5

DDV, and 3-14

other B-5

Unknown device state 4-7

Unresponsive D-6

user access 11-18

user defined groups

editing 8-8

overview 8-2

(see also customizable groups)

user interface

DFM windows, working with 2-1

dates and times displayed 2-3

Enter key versus buttons 2-3

Help, using 2-3

multiple windows 2-2

page not displayed, reasons for 2-3

objects and groups, selecting 2-6

tabular displays 2-4

displays with more than 2,000 records 2-5

exporting data from 2-5

paging and sorting 2-4

printing 2-5

user roles, understanding 2-10

users, configuring 11-5

User Tracking (Campus Manager) 3-13

V

views

ACS and 9-2

activating and deactivating 9-3

configuring 9-1

creating 9-2

default 9-1

deleting 9-4

log file 11-13

maximum number 9-1

modifying 9-4

refresh cycle 9-1

selecting for AAD 3-7

view groups 8-2, 8-8

VLANs

Alerts and Activities Detail page and 3-8

Alerts and Activities display and 3-4, 4-3

Detailed Device View and 3-14

event properties page and 3-13

Fault History and 6-2

Notification Services and 5-1

viewing details 3-13