Installation and Setup Guide for Device Fault Manager 2.0.3 on Windows (With LMS 2.5.1)
Prerequisites

Table Of Contents

Prerequisites

Product Overview

Installation, Upgrade, and Migration Paths

Installation Paths

Upgrade/Migration Paths

Server Requirements and Recommendations

Minimum Server Requirements

Server Recommendations

Client Requirements

Supported NMS Environments for Device Import

Supported NMS Integration

Supported Devices

Number of Ports/Interfaces that DFM Supports


Prerequisites


This chapter describes the prerequisites for installing Device Fault Manager (DFM) on a Windows system. It includes:

Product Overview

Installation, Upgrade, and Migration Paths

Server Requirements and Recommendations

Client Requirements

Supported NMS Environments for Device Import

Supported NMS Integration

Supported Devices

Product Overview

Device Fault Manager is a network management and analytical tool that enables you to monitor your network devices and determine the cause of device problems. Table 1-1 describes installation options that are displayed under different circumstances and lists the DFM components that can be installed in each case.

Table 1-1 DFM Installation Options and Their Components 

Installation Option
Installation Option Components

Device Fault Manager 2.0.3

This option installs the entire DFM product on the local system, including:

DFM—Provides the graphical user interface (GUI) and back-end processes for DFM.

HPOV-NetView adapters for integrating DFM with HP OpenView and NetView, if already installed on the same box.

Device Fault Manager HPOV-NetView adapters

This option installs only the HPOV-NetView adapters, not the entire DFM product.

This option is normally chosen to install the adapters on a remote machine running HP OpenView or NetView, to forward traps from these remote network management systems (NMSs) to a local DFM. For information on how to configure and start these adapters, see Installing and Upgrading HPOV-NetView Adapters.


Installation, Upgrade, and Migration Paths

This section outlines the steps for installing, upgrading, and migrating to DFM 2.0.3

Installation Paths

You must install DFM 2.0.3 on a system with CiscoWorks Common Services 3.0.3. You can install DFM 2.0.3 on a system with:

CiscoWorks only (as a "standalone" DFM)

Common Services and any of the following:

Other CiscoWorks applications, such as Campus Manager and Resource Manager Essentials (RME) that are included in a Cisco product bundle.


Note If you are installing DFM with contents of the LAN Management Solution, check the installation order as described in the quick start guide (see Related Documentation).


Another NMS, such as NetView or HP OpenView (see Supported NMS Integration).

Before you install DFM, you should determine whether you will install DFM as a standalone or with other products. For more information, see Server Requirements and Recommendations.

Table 1-2 lists the basic installation sequence.

Table 1-2 Installation Roadmap 

 
Description
References

Step 1 

Install Common Services 3.0.3.

Installation and Setup Guide for Common Services 3.0.3 (Includes CiscoView) on Windows

Step 2 

If you want to install DFM on a system with an NMS (HP OpenView or NetView), install the NMS.

Note If the desired NMS is not installed before DFM, you will have to reinstall DFM later.

For supported versions of NMSs, see Supported NMS Integration

For installation instructions, see vendor documentation

Step 3 

If you want to install DFM on a system with the contents of the LAN Management Solution:

a. Check the quick start guide for the order of installation.

b. Install any products that should be installed before DFM.

Quick Start Guide for LAN Management Solution 2.5.1

Step 4 

If HP OpenView or NetView is installed on a remote system and you want DFM to receive SNMP traps from one of them, install or upgrade the HPOV-NetView adapters on the remote system.

Installing and Upgrading HPOV-NetView Adapters

Upgrade/Migration Paths

You may upgrade DFM 2.0.3 on a system with Common Services 3.0.3. You can perform a local in-place upgrade from DFM 1.2.x or a remote upgrade. (For more information, see "Upgrading and Migrating DFM.")

Table 1-3 lists the basic upgrade/migration sequence.


Note The specific upgrade sequence may vary depending on whether you are doing a local or remote upgrade, and whether you are upgrading from DFM 1.2.x or DFM 2.0.x.


Table 1-3 Upgrade/Migration Roadmap 

 
Description
References

Step 1 

Upgrade your operating system, if required or desired.

Vendor documentation.

Step 2 

Upgrade Common Services.

Installation and Setup Guide for Common Services 3.0.3 (Includes CiscoView) on Windows

Step 3 

If you want to upgrade DFM on a system with an NMS (HP OpenView or NetView), do one of the following:

If the NMS is already installed, determine whether to upgrade it and do so if required.

Install the NMS.

Note If the NMS is not installed before DFM, you will have to reinstall DFM later.

For supported versions of NMSs, see Supported NMS Integration

For installation instructions, see vendor documentation

Step 4 

If you want to upgrade DFM on a system with the contents of the LAN Management Solution:

a. Check the quick start guide for the order of installation.

b. Install any products that should be installed before DFM.

Quick Start Guide for LAN Management Solution 2.5.1 (Maintenance Kit)

Step 5 

If HP OpenView or NetView is installed on a remote system and you want DFM to receive SNMP traps from one of them, install or upgrade the HPOV-NetView adapters on the remote system.

Installing and Upgrading HPOV-NetView Adapters

Server Requirements and Recommendations

This section describes the server requirements and recommendations for Common Services and DFM 2.0.3.


Note If you are installing DFM with the contents of the LAN Management Solution, the server requirements might be different. See the quick start guide for the appropriate bundle for additional information.


Minimum Server Requirements

The minimum system requirements for a CiscoWorks Server running Common Services 3.0.3 and Device Fault Manager 2.0.3 are shown in Table 1-4.

Table 1-4 Server System Minimum Requirements 

Requirement Type
Minimum Requirements

System hardware

IBM PC-compatible dual CPU system with 1.6 GHz or faster Pentium processor.

17-inch color monitor.

CD-ROM drive.

System software

ODBC Driver Manager1 3.5.10.

One of the following:

Windows Server 2003 Standard and Enterprise Editions with Service Pack 1.

Windows 2000 (Professional, Server, and Advanced Server) with Service Pack 4.2

Note Windows terminal services is supported in remote administration mode only.

Note DFM supports only US-English and Japanese language versions. Set the default locale to US-English for the US-English version and Japanese for the Japanese version.

Available memory (RAM)

2 GB.

Available drive space

4 GB. The default installation directory is C:\Program Files\CSCOpx.

Swap space equal to double the amount of memory (RAM). For example, if your system has 2 GB of RAM, you need 4 GB of swap space.

Note NTFS file system required for secure operation.

Additional required software

Common Services must be installed before you install DFM. For installation instructions, see Installation and Setup Guide for Common Services (Includes CiscoView) on Windows.

Additional optional software

To use the desktop on the server system, you need one of the following browsers:

Microsoft Internet Explorer 6.0 (build 6.0.2900.2180) with Service Pack 1.

Netscape Navigator 7.1.

Mozilla 1.7.1.

1 To verify the version of ODBC Driver Manager, from the Windows desktop, select Start > Settings > Control Panel > Administrative Tools > Data Sources (ODBC). Select the About tab. If necessary, install Microsoft Data Access Component (MDAC) 2.5 or later.

2 If you are using a Windows 2000 server, disable Hyper-Threading Technology (HTT). See http://www.intel.com/support/processors/sb/CS-017343.htm.


Server Recommendations

To select or configure a server system that best meets your needs, consider the number of ports and interfaces being managed. (For the maximum number of ports and interfaces, see Number of Ports/Interfaces that DFM Supports.)


Note If you choose to automatically synchronize DFM device inventory with the Common Services Device and Credentials Repository (DCR) and the synchronization causes DFM to exceed the limits, DFM stops adding devices to the managed inventory. (See Supported NMS Environments for Device Import.)


To find out how many trunk and access ports and interfaces are currently imported into DFM, use the sm_tpmgr command:

# NMSROOT/objects/smarts/bin/sm_tpmgr --server=DFM --sizes

You will be prompted for a username (admin) and password (XXXXX). For ports, locate the line that is similar to the following:

Number of Ports: 761 [92/92]

In this example, 761 represents the number of discovered ports, out of which 92 are managed. Unless you have reconfigured DFM to manage access ports, you can assume these 92 ports are trunk ports.

For interfaces, locate the line that is similar to the following:

Number of Interfaces: 351 [322/280]

In this example, 351 represents the number of discovered interfaces, out of which 322 are managed.

Client Requirements

The minimum system requirements for the CiscoWorks client are shown in Table 1-5.

Before you access DFM from a client system, you must configure the system. For more  information about client system requirements and configuring clients, see Installation and Setup Guide for Common Services (Includes CiscoView) on Windows.

Table 1-5 Client System Requirements Summary 

Requirement Type
Minimum Requirements

System hardware and software

One of the following client systems:

IBM PC-compatible system with at least a 1-GHz Pentium processor running:

Windows 2000 Professional, Server, and Advanced Server Service Pack 41

Windows XP with Service Pack 2

Windows Server 2003 Standard or Enterprise Edition with Service Pack 1, without terminal services

Sun SPARC Ultra 10 running Solaris 8 (Solaris 2.8) or Solaris 9 (Solaris 2.9)

Note DFM supports only US-English and Japanese versions of Windows Operating System (OS) and Solaris OS. Set the default locale to US-English for the US-English OS, and Japanese for the Japanese OS.

Color monitor with video card set to 24 bits color depth

Available memory (RAM)

512 MB

Available disk apace

1 GB swap space.

Note Swap space should be equal to twice the amount of RAM.

Browser

One of these browsers:

On Windows clients:

Microsoft Internet Explorer 6.0 (build 6.0.2900.2180) with Service Pack 1

Netscape Navigator 7.1 and 7.2 for Windows

Mozilla 1.7.1

On Solaris clients:

Netscape Navigator 7.0

Mozilla 1.7 and 1.7.5

For Solaris, use Netscape Navigator downloaded from the Sun website only.

1 To verify the existing service pack, from the Start menu, select Run and enter winver.


Supported NMS Environments for Device Import

DFM device inventory is taken from the Common Services Device and Credentials Repository (DCR). DCR is a common repository of devices, their attributes, and credentials. It is the central place where users add or import new devices.

DCR enables you to share devices lists with other applications as follows:

Using DCR, you can import devices from:

A local network management system (NMS)—Common Services supports import from NetView and HP OpenView. For supported versions, see Supported NMS Integration.

A remote NMS—The same NMSs supported locally are supported remotely.

A file—File can be exported from another product and formatted for import to DCR.

By default, DFM is configured to automatically synchronize its device list with DCR. If the synchronization causes the DFM system to exceed its limit, the device and credentials list will be truncated. (See Number of Ports/Interfaces that DFM Supports.) Alternatively, you can configure DFM to allow only manual selection of devices in DCR that you want DFM to manage. When you do so, DFM displays a list of devices in DCR, but not in DFM, for you to choose from. For more information, see the User Guide for Device Fault Manager 2.0.3.

Supported NMS Integration

DFM supports integration with network management systems (NMSs) as follows:

DFM listens for traps from managed devices on port 162 (the default). If another NMS on the system with DFM uses port 162, DFM uses port 9000 (and the installation script warns you that this is the case).

DFM forwards traps to destinations that you specify, as follows:

To forward pass-through traps, see Configuring SNMP Trap Receiving and Forwarding.

To forward processed traps, see "Managing SNMP Trap Notifications" in the "Using Notification Services" chapter of User Guide for Device Fault Manager.

For more information on pass-through and processed traps, see the appendix "Processed and Pass-through Traps, and Other Unidentified Traps and Events" in User Guide for Device Fault Manager.

DFM provides the HPOV-NetView adapters, which forwards traps (sent from managed devices to the NMS) to DFM from remote or local hosts running:

HP OpenView 6.4 and 7.0.1

NetView 7.1 and 7.1.4

Installing these adapters on remote machines is described in Installing and Upgrading HPOV-NetView Adapters.


Note To use the HPOV-NetView adapters with a local version of HP OpenView or NetView, make sure that HP OpenView or NetView is installed before you install DFM.


Supported Devices

Device adapter packages for all supported devices are installed when you install DFM. Information about devices installed with DFM can be found at:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/DFM/ dev_sup/index.htm

For information on how device support compares between DFM 1.2.x and DFM 2.0.3, see Release Notes for Device Fault Manager 2.0.3 at this URL:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/dfm/dfm20
/rel_note
/index.htm.

As additional device adapter packages become available, you can download the IDUs that contain them, by logging into Cisco.com at:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-DFM

Number of Ports/Interfaces that DFM Supports

DFM supports configurations of up to 45,000 ports/interfaces, of which 6,750 (or 15%) are managed. This support was tested with an average of 30 ports/interfaces per device.

If you have an unrestricted license, DFM stops adding devices to its managed inventory when the supported number of ports/interfaces on the devices is reached.

If you have a restricted license, however, DFM stops adding devices to its managed inventory after the number of devices in managed inventory equals or surpasses the number of devices specified by the license. DFM displays licensing reminders as the number of devices nears the limit; see Restricted Version: Device Limit Exceeded.