Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

access, user   11-27 to  11-28

Access Control Server (see ACS)

access ports

customizable groups   8-8

defined   4-5

listing by name, type, group, state   4-5 to  4-7

overriding groups   10-10

polling and thresholds   10-2, 10-11

polling categories   10-18 to  10-25

system defined groups   8-6

threshold categories   10-31 to  10-41

viewing thresholds   10-26

acknowledging alerts   3-30

ACS   11-7, 11-8 to  11-12

Alerts and Activities display and   3-2, 3-8, 3-10, 3-14, 9-2

device-based filtering   11-11

Device Management pages and   4-3

DFM in ACS mode   11-9

Fault History pages and   6-3, 6-7, 6-13, 6-15

Group Administration and   8-4

modifying roles and privileges   11-11

Notification Services and   5-9

Polling and Thresholds pages and   10-18, 10-26

registering with   11-9

users, configuring   11-8

versions supported   11-9

views and   9-2

alerts

acknowledging   3-30

annotating   3-30

defined   1-8

e-mail response   3-31

getting details about   3-6

stored Fault History information   6-6

Alerts and Activities Details page   3-12 to  3-17

acknowledging alerts   3-30

annotating alerts   3-30

e-mail response   3-31

event details, obtaining   3-11

event properties, viewing   3-19

events associated with an alert, viewing   3-17

layout   3-14

starting   3-12

Alerts and Activities display   3-1 to  3-32

ACS and   3-2, 3-8, 3-10, 3-14, 9-2

customizing   3-10 to  3-11

Fault History, starting from   6-3

layout   3-4, 3-7

log file   11-19

overview   1-8, 3-1

starting   3-2, 3-12

tool buttons on   3-5

views   9-1 to  9-7

alias devices   4-18

annotating alerts   3-30

Apply Changes page   7-4

audience for this document   xv

B

backing up databases   11-14

BackupActivated   D-2

C

CASUSER, DFM file owner   11-3

cautions

significance of   xvi

changing event names   5-5

CiscoView   3-18

CiscoWorks

home page   2-2

processes and DFM   11-21

Common Services groups   8-2

Configuration page   1-11, 7-2

credentials, editing device   4-26

customizable groups   8-8, 10-3

access port   8-8

device   8-8

editing   8-11

interface   8-8

overview   8-3

restrictions   8-8

trunk port   8-8

(see also groups)

D

daemon manager, registering processes   11-24 to  11-29

Daily Purging Schedule

log file   11-19

managing   7-6

database

backing up and restoring   11-14

passwords   11-16

purging   7-5, 7-6

DCR   4-8 to  4-10

automatic import into DFM   4-15

changes, effect on DFM   4-29

credentials, editing   4-26

deleted devices and   4-30

devices not in DFM   4-17

DFM discovery and   4-29

log file   11-20

manual import into DFM   4-16

masters   4-10

slaves   4-10

synchronization with DFM   4-9

DDV   3-20 to  3-29

ACS and   4-3

examples   3-24

layout   3-23

log file   11-19

starting   3-20, 4-32

suspending or resuming devices and elements   3-26 to  3-29

VLANs and   3-20

deleting devices   4-30

Detailed Device View (see DDV)

Device Aliases page   4-18

Device and Credentials Repository (see DCR)

Device Center

Alerts and Activities Details and   3-18

Fault History and   6-2

Device Details page   4-32

device groups

polling settings   10-18 to  10-25

threshold categories   10-31 to  10-41

viewing thresholds   10-26

device groups, managing   8-3, 8-11

ACS and   4-3

customizable   8-8

deleting groups   8-31

group membership   8-30

polling and thresholds   10-2

rules   8-20 to  8-26

Device Management page   1-8

devices

DDV   3-20 to  3-29

overriding groups   10-9

polling and thresholds   10-11

resuming   3-26 to  3-29

states   4-11

suspending   3-26 to  3-29

viewing with DDV   3-24

devices, importing   4-12 to  4-23

aggregate devices   4-13

alias (duplicate) devices   4-18

DCR

automatic   4-15

manual   4-16

device names   4-12

devices, importing (continued)

discovery status   4-19

troubleshooting   4-12, 4-20

verifying   4-19

devices, managing   4-1 to  4-35

ACS and   4-3

ACS device-based filtering   11-11

aggregate devices   4-13

contained and containing devices   4-13

credentials, editing   4-26

DDV   3-20 to  3-29

deleting devices   4-30

device details, viewing   4-32

Device Details display, understanding   4-33

device states   4-11

device support   11-5

device types managed by DFM   4-3

exporting   4-24 to  4-25

forwarding traps to DFM   7-11

groups (see groups)

importing (see devices, importing)

interfaces managed by DFM   4-5

limits, device   2-13

log files   11-20

naming   4-12

ports managed by DFM   4-5

rediscovering   4-29

SNMP timeout and retries, modifying   4-34

(see also DCR)

Device Selector page   4-16, 4-17

Device Summary page   4-10

device support   11-5

DFM

1.x and 2.x differences   1-3

changing event names   5-5, D-1

day-to-day operations   1-7

device limits   2-13

device types managed by   4-3

home page   2-2

interfaces managed by   4-5

introduction   1-1, 1-11 to  1-16

operational overview   1-13

ports managed by   4-5

security alerts   2-12

servers, additional   11-6

setting up   1-5 to  1-6, 1-11

user interface overview   2-1 to  2-13

DFM home page

CiscoWorks home page and   11-6

introduction   2-2

registering additional DFM servers   11-6

discovery

aggregate devices   4-13

alias (duplicate) devices   4-18

DCR synchronization and   4-29

device states   4-11

events that trigger   4-29

log file   11-20

discovery (continued)

rediscovery   4-29

Rediscovery Schedule   4-29, 7-7

status   4-19

troubleshooting   4-12, 4-20

Discovery Status page   4-19

documentation   xvi

additional online   xix

audience for this   xv

related to this product   xviii

typographical conventions in   xv

duplexity, interface   8-23, 10-36 to  10-37, D-6

DuplexMode   10-36 to  10-37

DuplexSource   10-36 to  10-37

duplicate (alias) devices   4-18

Duplicate (event)   D-2

E

e-mail

notifications (Notification Services)   5-3, 5-16 to  5-22

response to alert   3-31

SMTP server   7-15

event properties, viewing   3-19

events

changing names   5-5, D-1

defined   1-8

getting details about   3-11, 3-19

log files

Event Processing Adapters   11-19

Event Promulgation Module   11-19

stored Fault History information   6-9

thresholds and   10-40

Event sets (see Notification Services)

ExceededMaximumUptime   10-40, D-2

ExcessiveFragmentation   10-41, D-2

exporting devices   4-24 to  4-25

F

FAT partitions   11-3

Fault History   6-1 to  6-16

ACS and   6-3, 6-7, 6-13, 6-15

alerts, searches   6-6 to  6-8

Alerts and Activities display   6-12

Device Center and   6-2

events, searches   6-9 to  6-12

Events display   6-14

introduction   1-10

log file   11-19

overview   6-1

starting   3-18, 6-3

file ownership   11-3

Flapping   10-41, D-3, F-1 to  F-3

G

groups   8-1 to  8-31

ACS and   8-4

Common Services, overview   8-2

creating   8-11, 8-16 to  8-20

customizable   8-7, 8-8, 10-3

editing   8-11

overview   8-3

restrictions   8-8

deleting   8-31

details   8-27

DFM, overview   8-2

editing   8-11, 8-12 to  8-15

interfaces, unmanaging   4-5

managing, overview   8-9

membership   8-26, 8-29, 8-30

overriding (polling and thresholds)   10-4 to  10-11

ports, unmanaging   4-5

rules   8-20 to  8-26

summaries   8-26

system defined   8-4

Common Services   8-3

DFM   8-6

overview   8-3

user defined

editing   8-11

overview   8-3

H

help

online documentation   xix

HighBackplaneUtilization   10-41, D-3

HighBroadcastRate   10-40, D-3

HighBufferMissRate   10-41, D-4

HighBufferUtilization   10-41, D-4

HighCollisionRate   10-40, D-4

HighDiscardRate   10-40, D-5

HighErrorRate   10-40, D-5

HighQueueDropRate   10-40, D-6

HighUtilization   10-40, 10-41, D-6

HP OpenView   7-12

I

ICMP polling

intervals   E-4

overview   E-1

SNMP polling and   E-4

IDUs (Incremental Device Updates)   11-5

InformAlarm   D-6

InsufficientFreeMemory   10-41, D-7

interfaces

customizable groups   8-8

listing by name, type, group, state   4-5 to  4-7

managed by DFM   4-5

overriding groups   10-10

interfaces (continued)

polling and thresholds   10-11

polling categories   10-18 to  10-25

system defined groups   8-6

threshold categories   10-31 to  10-41

unmanaging   4-5

viewing thresholds   10-26

inventory

DCR devices not in DFM   4-17

DCR synchronization with   4-9

effect of DCR changes   4-29

log files

Inventory Collector   11-19

Inventory Interactor   11-19

Inventory Service   11-20

inventory collection   4-29

log file   11-20

(see also discovery)

K

Known device state   4-11

L

Learning device state   4-11

logs

backups   11-18

configuring   11-17

DFM log files   11-19

log file (for Logging Services)   11-19

maintaining   11-18

sizes   11-18

M

MajorAlarm   D-7

MIBs

Notification MIB   C-1

pass-through SNMP traps   B-3

polled   G-1

processed SNMP traps   B-1

MinorAlarm   D-7

MSFC   4-4, 4-13

MSM   4-4, 4-13

N

names, devices   4-12

NetView   7-12

NMS, integrating with DFM   7-12

NMSROOT   11-3

Notification Groups (see Notification Services)

Notification MIB   C-1

Notification Services   5-1 to  5-28

ACS and   5-9

configuring notifications, overview   5-6

E-Mail Notifications   5-3, 5-16 to  5-22, 7-15

Notification Services (continued)

event names, customizing   5-5

Event Sets   5-7

introduction   1-9

log file   11-20

Notification Groups   5-8, 8-3, 8-11

Notification MIB   C-1

SNMP Trap Notifications   5-3, 5-10 to  5-15

subscriptions   5-2 to  5-5

Syslog Notifications   5-3, 5-22 to  5-28

VLANs and   5-1

O

online help, using   2-3

OperationallyDown   D-8

OutOfRange   D-8

OutofRange   10-40

overriding groups   10-4 to  10-11

default   10-6

devices   10-9

interfaces   10-10

port   10-10

overview   4-29

P

pass-through SNMP traps   B-3

passwords, database   11-16

Pending device state   4-11, 4-23

polling

ACS and   10-18

applying changes   10-23

changing settings   10-13 to  10-17

device groups   10-24

editing settings   10-18 to  10-25

how settings are applied   10-3

ICMP

intervals   E-4

overview   E-1

SNMP and   E-4

log files

adapter   11-19

database   11-20

grouping services   11-20

manager   11-20

restoring default settings   10-23

setting priorities   10-4 to  10-11

SNMP

ICMP and   E-4

overview   E-2

versions supported by DFM   E-2

viewing settings   10-18 to  10-25

polling and thresholds   10-1 to  10-41

ACS and   10-26

applying changes   10-23

changing settings   10-13 to  10-17

customizable groups and   10-3

polling and thresholds (continued)

log files

adapter   11-19

database   11-20

grouping services   11-20

manager   11-20

setting priorities   10-4 to  10-11

(see also polling)

(see also thresholds)

ports

access ports   4-5, 4-5 to  4-7, 8-6, 8-8

firewalls and   11-4

managed by DFM   4-5

overriding groups   10-10

polling and thresholds   10-2

privileged, using   11-28

trunk ports   4-5, 4-5 to  4-7, 8-7, 8-8

unmanaging   4-5

priorities (polling and thresholds)   10-4 to  10-11

processed SNMP traps   B-1

processes

CiscoWorks   11-21

log file for multiple thread   11-19

registering with daemon manager   11-24 to  11-29

stopping and starting   11-21

Q

Questioned device state   4-11, 4-23

R

Rediscover/Delete (devices) page   4-20, 4-26 to  4-31

rediscovery

DCR synchronization and   4-29

events that trigger   4-29

log file   11-20

Rediscovery Schedule   4-29, 7-5, 7-7

(see also discovery)

Rediscovery Schedule page   7-7 to  7-10

(see also rediscovery)

RepeatedRestarts   10-41, D-9, F-1 to  F-3

restoring databases   11-14

resuming device monitoring   3-26 to  3-29

RSFC   4-4, 4-13

RSM   4-4, 4-13

rules, group   8-20 to  8-26

S

security

alerts   2-12

file ownership and protection   11-3

firewalls   11-4

SNMPv3   11-4

SSL   11-3

user access   11-27 to  11-28

self-signed security certificates, creating   11-12

SMTP server, default   7-15

SNMP

polling

ICMP and   E-4

overview   E-2

SNMP versions supported by DFM   E-2

SNMPv3   11-4

timeout and retries, modifying   4-34

SNMP Configuration page   4-35

SNMP traps

cold start   F-1

integrating SNMP trap receiving with other NMS   7-12

pass-through   B-3

processed   B-1

SNMP Trap Notifications   5-3, 5-10 to  5-15

trap forwarding port   7-14

trap receiving port   7-14

warm start   F-1

SSL   11-3

StateNotNormal   D-9

states, devices   4-11

subscriptions (see Notification Services)

support, device   11-5

suspending device monitoring   3-26 to  3-29

Syslog Notifications   5-3, 5-22 to  5-28

system administration   7-1 to  7-15

backup and restore   11-14

database passwords   11-16

databases, purging   7-6

devices from traps to DFM   7-11

device support   11-5

logging, configuring   11-17

ports used   11-1

processes, starting and stopping   11-21

protocols used   11-1

Rediscovery Schedule   7-7

scheduled tasks   7-5

security   11-3 to  11-5

self-signed security certificates, creating   11-12

SMTP default server   7-15

SNMP trap forwarding port   7-14

SNMP trap receiving port   7-14

users, configuring   11-7 to  11-9

system defined groups

DFM   8-6

overview   8-3

(see also groups)

T

tabular displays (see user interface)

thresholds

applying changes   10-23

categories

Backup Interface Support   10-34, 10-40

Dial-on-Demand Interface Support   10-34, 10-40

Environment   10-35, 10-40

thresholds (continued)

categories (continued)

Generic Interface/Port Performance   10-35, 10-40

Interface/Port Flapping   10-38, 10-41

Processor and Memory   10-38, 10-41

Reachability   10-39, 10-41

changing settings   10-13 to  10-17, 10-26 to  10-30

events triggered by   10-40

how settings are applied   10-3

log files

adapter   11-19

database   11-20

grouping services   11-20

manager   11-20

restoring defaults   10-30

setting priorities   10-4 to  10-11

values   10-40

viewing   10-26

traps

forwarding from devices to DFM   7-11

pass-through SNMP   B-3

processed SNMP   B-1

SNMP (see SNMP traps)

unidentified traps   B-5

troubleshooting

device discovery   4-20

device import   4-12, 4-13, 4-20

trunk ports

customizable groups   8-8

defined   4-5

listing by name, type, group, state   4-5 to  4-7

overriding groups   10-10

polling and thresholds   10-2, 10-11

polling categories   10-18 to  10-25

system defined groups   8-7

threshold categories   10-31 to  10-41

viewing thresholds   10-26

typographical conventions in this document   xv

U

unidentified traps and events

DDV, and   3-20

other   B-5

Unknown device state   4-11

Unresponsive   D-10

user access   11-27 to  11-28

user defined groups

editing   8-11

overview   8-3

(see also customizable groups)

user interface

DFM windows, working with   2-1

dates and times displayed   2-3

Enter key versus buttons   2-2

Help, using   2-3

user interface (continued)

DFM windows, working with (continued)

multiple windows   2-2

page not displayed, reasons for   2-2

objects and groups, selecting   2-7

tabular displays   2-4

displays with more than 2,000 records   2-6

exporting data from   2-6

paging and sorting   2-5

printing   2-7

user roles, understanding   2-12

users, configuring   11-7 to  11-9

User Tracking (Campus Manager)   3-18

V

views

ACS and   9-2

activating and deactivating   9-4

configuring   9-1 to  9-7

creating   9-2

default   9-2

deleting   9-7

log file   11-20

maximum number   9-1

modifying   9-5

refresh cycle   9-1

selecting for AAD   3-10

view groups   8-3, 8-11

VLANs

Alerts and Activities Detail page and   3-12

Alerts and Activities display and   3-6, 4-4

Detailed Device View and   3-20

event properties page and   3-19

Fault History and   6-3

Notification Services and   5-1

viewing details   3-19