Installation and Setup Guide for Device Fault Manager 2.0 on Windows (With LMS 2.5)
Prerequisites

Table Of Contents

Prerequisites

Product Overview

Installation and Upgrade Paths

Installation Paths

Upgrade Paths

Server Requirements and Recommendations

Minimum Server Requirements

Server Recommendations

Client Requirements

Supported NMS Environments for Device Import

Supported NMS Integration

Supported Devices

Number of Ports/Interfaces that DFM Supports


Prerequisites


This chapter describes the prerequisites for installing Device Fault Manager (DFM) on a Windows system. It includes:

Product Overview

Installation and Upgrade Paths

Server Requirements and Recommendations

Client Requirements

Supported NMS Environments for Device Import

Supported NMS Integration

Supported Devices

Product Overview

Device Fault Manager is a network management and analytical tool that enables you to monitor your network devices and determine the cause of device problems. Table 1-1 describes installation options that are displayed under different circumstances and lists the DFM components that can be installed in each case.

Table 1-1 DFM Installation Options and Their Components 

Installation Option
Installation Option Components

Device Fault Manager 2.0

This option is available when DFM 2.0 has not been installed on the local system. It is normally chosen to install the entire DFM product on the local system, including:

DFM—Provides the graphical user interface (GUI) and back-end processes for DFM.

HPOV-NetView adapters for integrating DFM with HP OpenView and NetView, if already installed on the same box.

Device Fault Manager HPOV-NetView adapters

This option is available whether or not DFM 2.0 is already installed on the local system. However, when this option is selected, it will install only the HPOV-NetView adapters, not the entire DFM product.

This option is normally chosen to install the adapters on a remote machine running HP OpenView or NetView, to forward traps from these remote network management systems (NMSs) to a local DFM. For information on how to configure and start these adapters, see Installing and Upgrading HPOV-NetView Adapters.


Installation and Upgrade Paths

This section outlines the steps for installing and upgrading DFM 2.0.

Installation Paths

You must install DFM 2.0 on a system with CiscoWorks Common Services 3.0. You can install DFM 2.0 on a system with:

CiscoWorks only (as a "standalone" DFM)

Common Services and any of the following:

Other CiscoWorks applications, such as Campus Manager and Resource Manager Essentials (RME) that are included in a Cisco product bundle.


Note If you are installing DFM with the contents of a Cisco product bundle, see the quick start guide for the appropriate bundle for the order in which to install each product in the bundle.


Another NMS, such as NetView or HP OpenView.

Before you install DFM, you should determine whether you will install DFM as a standalone or with other products. For more information, see Server Requirements and Recommendations.

Whether DFM is installed as a standalone or not, you can integrate it with:

Other CiscoWorks applications from a Cisco product bundle to share a Device and Credentials Repository (DCR). For more information, see Supported NMS Environments for Device Import.

Another NMS to receive SNMP traps from it. For more information, see Supported NMS Integration.

Table 1-2 lists the basic installation sequence.

Table 1-2 Installation Roadmap 

 
Description
References

Step 1 

Install Common Services.

Installation and Setup Guide for Common Services (Includes CiscoView) on Windows

Step 2 

If you want to install DFM on a system with an NMS (HP OpenView or NetView), install the NMS.

Note If the desired NMS is not installed before DFM, you will have to reinstall DFM later (after you install the NMS).

For supported versions of NMSs, see Supported NMS Integration

For installation instructions, see vendor documentation

Step 3 

If you want to install DFM on a system with the contents of a Cisco product bundle:

a. Check the quick start guide for the order of installation.

b. Install any products that should be installed before DFM.

Quick Start Guide for LAN Management Solution 2.5

Step 4 

Install DFM.

Note If you are using Access Control Server (ACS) mode for your security, you will be warned that if you configured any custom ACS roles, they will be lost unless you exit the installation and change the AAA security mode to CiscoWorks Local. You should revert to ACS mode when the installation is completed.

Performing a New Installation

Step 5 

If HP OpenView or NetView is installed on a remote system and you want DFM to receive SNMP traps from one of them, install or upgrade the HPOV-NetView adapters on the remote system.

Installing and Upgrading HPOV-NetView Adapters

Integrating DFM Trap Receiving with NMSs or Trap Daemons

Step 6 

If HP OpenView or NetView is installed on the same system as DFM and uses the standard UDP trap port (162), you must configure DFM SNMP trap receiving to use a different UDP port, such as port 9000.

Configuring SNMP Trap Receiving and Forwarding.

Step 7 

If you want a standalone DFM to access the DCR on a remote system (to share the device list across applications from a Cisco product bundle):

a. Configure DCR on one system (local or remote) as a master.

b. Configure DCR on the other system as a slave.

Supported NMS Environments for Device Import

Managing Device Credentials

Upgrade Paths

You must upgrade DFM 2.0 on a system with Common Services 3.0. You can perform a local in-place upgrade from DFM 1.2.x or a remote upgrade. (For more information, see Upgrading to DFM 2.0.)

After the upgrade, whether DFM 2.0 is installed as a standalone or not, you can integrate it with:

Other CiscoWorks applications from a Cisco product bundle to share a Device and Credentials Repository (DCR). For more information, see Supported NMS Environments for Device Import.

Another NMS to receive SNMP traps from it. For more information, see Supported NMS Integration.

Table 1-3 lists the basic upgrade sequence.

Table 1-3 Upgrade Roadmap 

 
Description
References

Step 1 

Upgrade Common Services.

Note If you must upgrade your operating system, do so before upgrading Common Services.

Installation and Setup Guide for Common Services (Includes CiscoView) on Windows

Step 2 

If you want to upgrade DFM on a system with an NMS (HP OpenView or NetView), do one of the following:

If the NMS is already installed, determine whether to upgrade it and do so if required.

Install the NMS.

Note If the NMS is not installed before DFM, you will have to reinstall DFM later (after you upgrade or install the NMS).

For supported versions of NMSs, see Supported NMS Integration

For installation instructions, see vendor documentation

Step 3 

If you want to upgrade DFM on a system with the contents of a Cisco product bundle:

a. Check the quick start guide for the order of installation.

b. Install any products that should be installed before DFM.

Quick Start Guide for LAN Management Solution 2.5 (Maintenance Kit)

Step 4 

Upgrade DFM.

Note If you are performing a remote upgrade, you may want to download the DFM Upgrade Kit from Cisco.com.

Note If you are using ACS mode for your security, you will be warned that if you configured any custom ACS roles, they will be lost unless you exit the installation and change the AAA security mode to CiscoWorks Local. You should revert to ACS mode when the installation is completed.

Upgrading to DFM 2.0

Remote Upgrade

Upgrading to DFM 2.0

Step 5 

If HP OpenView or NetView is installed on a remote system and you want DFM to receive SNMP traps from one of them, install or upgrade the HPOV-NetView adapters on the remote system.

Installing and Upgrading HPOV-NetView Adapters

Integrating DFM Trap Receiving with NMSs or Trap Daemons

Step 6 

If HP OpenView or NetView is installed on the same system as DFM and uses the standard UDP trap port (162), you must configure DFM SNMP trap receiving to use a different UDP port, such as port 9000.

Configuring SNMP Trap Receiving and Forwarding.

Step 7 

If you want a standalone DFM to access the DCR on a remote system (to share the device list across applications from a Cisco product bundle):

a. Configure DCR on one system (local or remote) as a master.

b. Configure DCR on the other system as a slave.

Supported NMS Environments for Device Import

Managing Device Credentials

Server Requirements and Recommendations

This section describes the server requirements and recommendations for Common Services and DFM 2.0.


Note If you are installing DFM with the contents of a Cisco product bundle, the server requirements might be different. See the quick start guide for the appropriate bundle for additional information.


Minimum Server Requirements

The minimum system requirements for a CiscoWorks Server running Common Services 3.0 and Device Fault Manager 2.0 are shown in Table 1-4.

Table 1-4 Server System Minimum Requirements 

Requirement Type
Minimum Requirements

System hardware

IBM PC-compatible dual CPU system with 1.6 GHz or faster Pentium processor.

17-inch color monitor.

CD-ROM drive.

System software

ODBC Driver Manager1 3.5.10.

One of the following:

Windows Server 2003 Standard and Enterprise Editions.

Windows 2000 (Professional, Server, and Advanced Server) with Service Pack 3 or Service Pack 4.

Note Windows terminal services is supported in remote administration mode only.

Note DFM supports only US-English and Japanese language versions. Set the default locale to US-English for the US-English version and Japanese for the Japanese version.

Available memory (RAM)

2 GB.

Available drive space

4 GB.

Swap space equal to double the amount of memory (RAM). For example, if your system has 2 GB of RAM, you need 4 GB of swap space.

Note NTFS file system required for secure operation.

Additional required software

Common Services must be installed before you install DFM. For installation instructions, see Installation and Setup Guide for Common Services (Includes CiscoView) on Windows.

Additional optional software

To use the desktop on the server system, you need one of the following browsers:

Microsoft Internet Explorer 6.0 with SP1 (Java Virtual Machine (JVM) 5.0.0.3802 and later and Java Plug-in version 1.4.2_04).

Netscape Navigator 7.1.

Mozilla 1.7.1.

1 To verify the version of ODBC Driver Manager, from the Windows desktop, select Start > Settings > Control Panel > Administrative Tools > Data Sources (ODBC). Select the About tab. If necessary, install Microsoft Data Access Component (MDAC) 2.5 or later.


Server Recommendations

To select or configure a server system that best meets your needs, consider the number of ports and interfaces being managed. (For the maximum number of ports and interfaces, see Number of Ports/Interfaces that DFM Supports.)


Note If you choose to automatically synchronize DFM device inventory with the Common Services Device and Credentials Repository (DCR) and the synchronization causes DFM to exceed the limits, DFM stops adding devices to the managed inventory. (See Supported NMS Environments for Device Import.)


To find out how many trunk and access ports and interfaces are currently imported into DFM, use the sm_tpmgr command:

# NMSROOT/objects/smarts/bin/sm_tpmgr --server=DFM --sizes

For ports, locate the line that is similar to the following:

Number of Ports: 761 [92/92]

In this example, 761 represents the number of discovered ports, out of which 92 are managed. Unless you have reconfigured DFM to manage access ports, you can assume these 92 ports are trunk ports.

For interfaces, locate the line that is similar to the following:

Number of Interfaces: 351 [322/280]

In this example, 351 represents the number of discovered interfaces, out of which 322 are managed.

Client Requirements

The minimum system requirements for the CiscoWorks client are shown in Table 1-5.

Before you access DFM from a client system, you must configure the system. For more  information about client system requirements and configuring clients, see Installation and Setup Guide for Common Services (Includes CiscoView) on Windows.

Table 1-5 Client System Requirements Summary 

Requirement Type
Minimum Requirements

System hardware and software

One of the following client systems:

IBM PC-compatible system with at least a 1 GHz Pentium processor running Windows 2000 (Professional and Server) with Service Pack 31 or Service Pack 4; Windows XP with Service Pack 1 or Service Pack 2; or Windows Server 2003 Standard or Enterprise Edition without terminal services.

Sun SPARC Ultra 10 running Solaris 2.8 or 2.9.

DFM supports only US-English and Japanese versions of Windows Operating System (OS) and Solaris OS. Set the default locale to US-English for the US-English OS, and Japanese for the Japanese OS.

Color monitor with video card set to 24 bits color depth.

Available memory (RAM)

512 MB.

Available disk apace

1 GB swap space.

Note Swap space should be equal to twice the amount of RAM.

Browser

One of these browsers:

On Windows clients:

Microsoft Internet Explorer 6.0 with Service Pack 1, Java Virtual Machine (JVM) 5.0.0.3802 and later, and (optional) Java Plug-in version 1.4.2_04.

To verify the JVM:
From Internet Explorer, select View > Java Console.
From Netscape Navigator, select Tools > Server > Java Console.

Netscape Navigator 7.1 for Windows.

Mozilla 1.7.1.

On Solaris clients:

Netscape Navigator 7.0 for Solaris 2.8 and 2.9.

Mozilla 1.7 for Solaris 2.8 and 2.9.

For Solaris, use Netscape Navigator downloaded from the Sun website only.

1 To verify the existing service pack, from the Start menu, select Run and enter winver.


Supported NMS Environments for Device Import

DFM device inventory is taken from the Common Services Device and Credentials Repository (DCR). DCR is a common repository of devices, their attributes, and credentials. It is the central place where users add or import new devices.

DCR enables you to share devices lists with other applications as follows:

Using DCR, you can import devices from:

A local network management system (NMS)—Common Services supports import from NetView and HP OpenView. For supported versions, see Supported NMS Integration.

A remote NMS—The same NMSs supported locally are supported remotely.

A file—File can be exported from another product and formatted for import to DCR.

You can configure a DCR server to host a master list of all devices and share the list with clients (other instances of DCR in the same management domain that are configured as slaves).

By default, DFM is configured to automatically synchronize its device list with DCR. If the synchronization causes the DFM system to exceed its limit, the device and credentials list will be truncated. (See Number of Ports/Interfaces that DFM Supports.)

Alternatively, you can configure DFM to allow only manual selection of devices in DCR that you want DFM to manage. When you do so, DFM displays a list of devices in DCR, but not in DFM, for you to choose from.

The following scenarios illustrate only a few possible ways to configure DFM and DCR to share device lists and credentials.

Scenario One

In this scenario, DFM and RME are installed on separate systems. On the RME system, DCR is configured as a server (master). On the DFM system, DCR is configured as a client (slave) of the DCR server on the RME system. The DFM system is configured for manual selection devices from DCR.

In this scenario, devices imported to the DCR server on the RME system are also added to the DCR client on the DFM system. Since DFM is not configured to automatically synchronize with DCR, the devices are not added to the DFM inventory. However, these devices are available in DCR and if DFM users want to manage them, they can do so by selecting them.

Scenario Two

In this scenario, DFM and an NMS are installed on the same system. DCR is configured to run bulk import regularly, importing devices from a local NMS. DFM is configured to synchronize with DCR.

In this scenario, DCR regularly imports devices from the local NMS, updating DCR with any new devices. Since DFM is configured to automatically synchronize with DCR, the devices are also added to the DFM inventory.


Note Synchronization with DCR will stop when DFM reaches its limit. See Number of Ports/Interfaces that DFM Supports.


Supported NMS Integration

DFM supports integration with network management systems (NMSs) as follows:

DFM listens for traps from managed devices on port 162 (the default). If another NMS on the system with DFM uses port 162:

The installation script warns you that this is the case.

You must specify a different port for DFM trap receiving after the installation completes. See Integrating DFM Trap Receiving with NMSs or Trap Daemons.

DFM forwards traps to destinations that you specify, as follows:

To forward pass-through traps, see Configuring SNMP Trap Receiving and Forwarding.

To forward processed traps, see "Managing SNMP Trap Notifications" in the "Using Notification Services" chapter of User Guide for Device Fault Manager.

For more information on pass-through and processed traps, see the appendix "Processed and Pass-through Traps, and Other Unidentified Traps and Events" in User Guide for Device Fault Manager.

DFM provides the HPOV-NetView adapters, which forwards traps (sent from managed devices to the NMS) to DFM from remote or local hosts running:

HP OpenView 6.4 and 7.0.1

NetView 7.1 and 7.1.4

For remote machines without CiscoWorks, the remote adapters are supported on:

Solaris 2.8 or 2.9

Windows 2000 Server and Advanced Server with SP 4

Windows Server 2003 Limited and Enterprise Edition

Installing these adapters on remote machines is described in Installing and Upgrading HPOV-NetView Adapters.


Note To use the HPOV-NetView adapters with a local version of HP OpenView or NetView, make sure that HP OpenView or NetView is installed before you install DFM.


If the standard User Datagram Protocol (UDP) trap port (162) is being used by another NMS, you must configure DFM SNMP trap receiving to use a different UDP port, such as port 9000. See Configuring SNMP Trap Receiving and Forwarding.

Supported Devices

Device adapter packages for all supported devices are installed when you install DFM. Information about devices installed with DFM can be found at:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/DFM/ dev_sup/index.htm

For information on how device support compares between DFM 1.2.x and DFM 2.0, see Release Notes for Device Fault Manager 2.0 at this URL:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/dfm/dfm20
/rel_note
/index.htm.

As additional device adapter packages become available, you can download the IDUs that contain them, by logging into Cisco.com at:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-DFM

Number of Ports/Interfaces that DFM Supports

DFM supports configurations of up to 45,000 ports/interfaces, of which 6,750 (or 15%) are managed. This support was tested with an average of 30 ports/interfaces per device.

If you have an unrestricted license, DFM stops adding devices to its managed inventory when the supported number of ports/interfaces on the devices is reached.

If you have a restricted license, however, DFM stops adding devices to its managed inventory after the number of devices in managed inventory equals or surpasses the number of devices specified by the license. DFM displays licensing reminders as the number of devices nears the limit; see Restricted Version: Device Limit Exceeded.