Installation and Setup Guide for Device Fault Manager 2.0 on Windows (With LMS 2.5)
How is DFM 2.0 Different from DFM 1.2.x?

Table Of Contents

How is DFM 2.0 Different from DFM 1.2.x?

What's New in DFM 2.0?

Behavior Changes

User Interface Changes

Terminology Changes

Device Group Changes

Protocol Support Updates


How is DFM 2.0 Different from DFM 1.2.x?


The differences between DFM 2.0 and DFM 1.2 are listed in the following sections:

What's New in DFM 2.0?

Behavior Changes

User Interface Changes

Terminology Changes

Device Group Changes

Protocol Support Updates

What's New in DFM 2.0?

DFM 2.0 provides a completely new user interface and many new features:

Alerts and Activities Display—DFM 2.0 introduces the Alerts and Activities display, which provides real-time information about the operational status of your network. You can bring up a display and leave it running, providing an ongoing monitoring tool that signals you when something needs attention. When a fault occurs in your network, DFM generates an event or events that are rolled up into an alert. If the alert occurs on an element in your active view (a logical grouping of device groups), it is shown on your Alerts and Activities display.

Fault History—Fault History is installed when you install DFM 2.0. Fault History is integrated with:

DFM Alerts and Activities display—You can launch a Fault History report from Alerts and Activities.

Common Services Device Center—You can launch a Fault History report for a device that you are troubleshooting in the Device Center.

DFM 2.0 also introduces Search by Group; in addition to searching Fault History by device and by alert or event ID, you can search by device group.

Customizable event names—This feature enables you to change event names to names that are more meaningful to you. These customized names are reflected in both the Alerts and Activities display and any Fault History reports you generate.

More detailed notification messages—When an alert occurs, DFM generates an SNMP trap using CISCO-EPM-NOTIFICATION-MIB. The SNMP trap format includes the attributes of the alert and the events that caused the alert. For more information, see Appendix C, "Notification MIB," in User Guide for Device Fault Manager.


Note The SNMP Trap Notifier MIB is no longer used.


Easier notification configuration—You can fully configure e-mail notification and trap notification from the DFM user interface without the need to modify the configuration on the management server.

SYSLOG notification—DFM 2.0 adds SYSLOG notification.

Additional security—DFM supports:

SSL protocol between the client and the server.

SNMP V3 protocol (authNoPriv) between the server and the device.

Integration with Cisco Secure Access Control Server (ACS).

Automatic device import—DFM integrates with the Common Services Device and Credentials Repository (DCR) and, by default, automatically imports devices from DCR.

Integration with Device Center—Common Services Device Center is a device troubleshooting tool. DFM integrates with Device Center so that from Device Center, you can:

View active fault details: If there is an active fault, the alert ID is displayed on Device Center. You can click the alert ID to open a display with event details, alert status, description, duration, and the date and time the alert was last updated.

Launch a Fault History report for the device.

Behavior Changes

Discovery

DFM now pings a device before performing discovery. This has the following effects:

Discovery fails if a device is using a proxy IP. Reconfigure the device access level to use ICMP only.

Discovery fails if a device's IP is a virtual IP. Reconfigure the device to use a valid IP address.

Discovery of device cards is enhanced because DFM checks the cardTable attribute in OLD-CISCO-CHASSIS-MIB.

DFM does not create interfaces of type ISDN, LAPD, and Other for Cisco Access Routers.

After you upgrade to DFM 2.0, you will see an increase in the number of ports and interfaces that are managed for the following devices:

Cisco MDS 9000 Series Multilayer Switches

Cisco SN 5400 Series Storage Routers

Cisco Catalyst 2950 Series Switches (2950-ST-24-LRE, 2955C-12, 2955S-12, 2955T-12)

Cisco Catalyst 3550 Series Switches (3550-24-PWR-SMI and -EMI)

Cisco Catalyst 3750 Series Switches (3750-stack)

DFM 1.2.x did not create ports and interfaces for these devices because they do not support IF-MIB. DFM 2.0 creates ports and interfaces for them whether they support IF-MIB or not.

Additional MIB Support

CISCO-FRAME-RELAY-MIB

CISCO-PAGP-MIB

User Interface Changes

The DFM 2.0 user interface is quite different from that of DFM 1.2.x. To help you access the applications you need to use, Table C-1 lists the click-by-click navigation paths you would use to access functions in DFM 1.2.x. Then it provides the comparable navigation paths to use in DFM 2.0.

Table C-1 DFM 1.2 Navigation Compared to DFM 2.0 Navigation 

DFM 1.2.x
DFM 2.0
DFM 2.0 Description

Device Fault Manager > Administration  > Administration Console

Device Fault Manager > Alerts and Activities

(From the Alerts and Activities display, click a device to open a Detailed Device View.)

From the Detailed Device View, you can:

View device detail information

Manage and unmanage devices

Acknowledge alerts

Annotate events

(From the CiscoWorks home page) Common Services > Device and Credentials > Device Management

Device Fault Manager > Device Management > Device Selector

Device management, such as add, import, and delete.

Note In DFM 2.0, you import devices into a Device and Credentials Repository (DCR) that is shared by CiscoWorks applications. You select devices from the DCR (or automatically synchronize devices with the DCR) for DFM to manage.

Device Fault Manager  > Device Management > Device Details

View device inventory.

Device Fault Manager > Configuration > Polling and Thresholds

Configure polling parameters and manage thresholds.

Device Fault Manager > Configuration > Polling and Thresholds > Operations

Reconfigure DFM to use updated polling parameters and threshold values.

Device Fault Manager > Monitoring Console

Device Fault Manager > Alerts and Activities

Alarm display from which you can:

Launch tools, such as Fault History and Common Services Device Center

Export data to a PDF file or a comma-separated-values file

Print data

You can also change the display to show the information that interests you most, as follows:

Select and create views or groups of device groups; use a view that contains the device groups of interest to you.

Filter the display to show alerts based on their severity, status, and originating device.

Device Fault Manager > Administration > Device Discovery > Change Probe

Device Fault Manager  > Device Management > Device Selector

Note The change probe process is obsolete in DFM 2.0.

Select devices manually or configure DFM to automatically synchronize device inventory with Device and Credentials Repository (DCR).

Note Applications on different servers can use the same master DCR. For more information, see User Guide for CiscoWorks Common Services.

Device Fault Manager > Administration > Device Discovery > Rediscovery Schedule

Device Fault Manager > Configuration > Other Configurations > Rediscovery Schedule

Edit the default rediscovery schedule.

Create additional rediscovery schedules.

Device Fault Manager > Administration > Trap Configuration > Trap Receiving

Device Fault Manager > Configuration > Other Configurations > SNMP Trap Receiving

Change the port number that DFM uses to listen for SNMP traps.

Note Although the SNMP trap adapter file used in DFM 1.2 is still present in the DFM 2.0 filesystem, DFM 2.0 does not use it.

Device Fault Manager > Administration > Trap Configuration > Trap Forwarding

Device Fault Manager > Configuration > Other Configurations > SNMP Trap Forwarding

Configure hostnames and port numbers for trap forwarding.

Note Although the SNMP trap adapter file used in DFM 1.2 is still present in the DFM 2.0 filesystem, DFM 2.0 does not use it.

Device Fault Manager > Administration > Fault Notification > File Notifier

If you need to log events to a file, contact the Technical Assistance Center for the workaround for CSCsa83426.

Device Fault Manager > Administration > Fault Notification > Mail Notifier

Device Fault Manager > Notification Services > E-Mail Notification

Configure e-mail notifications for alarms.

Note Although the mail notifier file used in DFM 1.2 is still present in the DFM 2.0 filesystem, DFM 2.0 does not use it.

Device Fault Manager > Administration > Fault Notification > Trap Notifier

Device Fault Manager > Notification Services > Trap Notification

Configure trap notifications for alarms.

Note Although the trap notifier file used in DFM 1.2 is still present in the DFM 2.0 filesystem, DFM 2.0 does not use it.

Device Fault Manager > Administration > Fault History Database Sizing

Device Fault Manager > Configuration > Other Configurations > Daily Purging Schedule

Trim the Fault History database.

Note DFM 2.0 keeps 31 days of history and trims the database daily at the time you specify.

Device Fault Manager > Fault History:

Search by Devices

Search by Fault Conditions

Device Fault Manager > Fault History:

Alert Filtering

Search Alarm ID

Search by Device

Search by Group

Event Filtering

Search by Event ID

Search by Device

Search Alert ID

Search by Group

Generate a 31-day Fault History report based on search criteria.

Device Fault Manager > Alerts and Activities > Tools > Fault History

Generate a 24-hour Fault History report for all alerts in your current view.

Device Fault Manager > Alerts and Activities

Click an alert ID. The Alerts and Activities Detail display appears. In the Tools column next to the device component of interest, select Fault History.

Generate a 24-hour Fault History report for all events on a device component.


Terminology Changes

Terminology has changed since DFM 1.2 as follows:

Symptom is replaced by event. Events are rolled up into alerts.

Compound is not used and there is no replacement. A compound differs from an alert; there could be multiple compounds on a single device, whereas an alert is a roll-up of all events for a device.

Levels of device certification (validated, certified, template, undiscovered, uncertified) are replaced by new device states:

Known—The device is successfully imported and fully managed by DFM. (Corresponds to validated and certified).

Learning—DFM is discovering the device. This is the initial state, when the device is first added to DFM or is being rediscovered.

Questioned—DFM cannot manage the device. (Can sometimes correspond to undiscovered.)

Pending—The device is being deleted. DFM is waiting for confirmation from all of its data collectors before purging the device and its details.

Unknown—The device is not supported by DFM. (Corresponds to unsupported and uncertified).

Manage is replaced by Activate; unmanage is replaced by suspend.

When a DFM 1.2 fault was acknowledged, it was removed from the Alarm Log. In DFM 2.0, when an event is acknowledged, it remains in the Alerts and Activities display.

DFM 1.2 assigned devices to groups based on matching criteria. DFM 2.0 assigns devices to groups based on group rules.

DFM 2.0 eliminates the term device class and introduces device type.

DFM 1.2 displayed managed elements organized by device class—for example: Bridge, Host, Hub, MSFC, Probe, Router, RSM, Switch. DFM 2.0 displays devices organized by device group:

Inventory device groups are organized by device state.

Polling and Threshold groups are organized by device type; for example, Routers, Switches and Hubs, and Voice and Telephony. (For more information, see User Guide for Device Fault Manager.

Device Group Changes

In DFM 1.2, you could browse the device inventory by selecting a device class. In DFM 2.0, you can examine device groups.

Table C-2 Device Group Changes 

DFM 1.2 Device Classes
DFM 2.0 Device Groups

Bridge

Wireless

Host

Cisco Interfaces and Modules

Content Networking

Network Management

Voice and Telephony

Hub

Switches and Hubs

MSFC

Cisco Interfaces and Modules

Probe

Cisco Interfaces and Modules

Network Management

Router

Broadband Cable

Cisco Interfaces and Modules

Content Networking

Routers

Security and VPN

Switches and Hubs

Universal Gateways and Access Servers

Voice and Telephony

Wireless

RSFC

Cisco Interfaces and Modules

RSM

Cisco Interfaces and Modules

Switch

Content Networking

DSL and Long Reach Ethernet (LRE)

Optical Networking

Routers

Storage Networking

Switches and Hubs

Wireless

Voice and Telephony

Terminal Server

Universal Gateways and Access Servers


Protocol Support Updates

Table C-3 Protocols

Protocol
DFM 1.2.x
DFM 2.0

SSL

Not SSL-compliant

Uses SSL protocol between the server and the browser. You enable and disable SSL for the server. See User Guide for Common Services.

SNMP

Supports SNMPv1 and SNMPv2 for polling and receiving traps

Forwards traps as SNMPv2

Supports SNMPv1 and SNMPv2 for polling and receiving traps.

Forwards traps as SNMPv2.

Partially supports SNMPv3:

Uses SNMPv3 protocol between the server and the device.

Supports the Authentication No Privacy (AuthNoPriv) option.