Installation and Setup Guide for Device Fault Manager 2.0 on Solaris (With LMS 2.5)
Installing Device Fault Manager

Table Of Contents

Installing and Uninstalling DFM

Preparing to Install DFM

Verifying TCP and UDP Ports that DFM Uses

Gathering Information to Provide During Installation

Performing a New Installation

Reinstalling DFM

Uninstalling DFM

Installing and Upgrading HPOV-NetView Adapters

Reinstalling the HPOV-NetView Adapters on a Local Host

Installing or Upgrading the HPOV-NetView Adapters on a Remote Host Running CiscoWorks

Installing or Upgrading the HPOV-NetView Adapters on a Remote Host Not Running CiscoWorks

Uninstalling the HPOV-NetView Adapters

Uninstalling the HPOV-NetView Adapters from a Remote Host

Uninstalling the HPOV-NetView Adapters from a Remote Host Running CiscoWorks

Uninstalling the HPOV-NetView Adapters from a Remote Host Not Running CiscoWorks


Installing and Uninstalling DFM


This chapter describes installing Device Fault Manager (DFM) on a Solaris system. It includes:

Preparing to Install DFM

Performing a New Installation

Reinstalling DFM

Uninstalling DFM

Installing and Upgrading HPOV-NetView Adapters

Uninstalling the HPOV-NetView Adapters

Preparing to Install DFM

The sections that follow help you to perform the following tasks before you install DFM:

Determine whether your existing applications are already using ports that DFM uses. (Existing applications should not use the ports that DFM uses.)

Gather information that you might need to provide during the DFM installation.

Verifying TCP and UDP Ports that DFM Uses

Before installing DFM, make sure that the ports DFM uses will be used only by applications listed in Table 2-1. For a complete list of ports used by Common Services and other LAN Management Solution (LMS) applications, see the Quick Start Guide for LAN Management Solution 2.5 on Cisco.com at http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/cw2000_b/lms/lms25/index.htm.


Note If an existing NMS uses port 162, for more information, see Configuring SNMP Trap Receiving and Forwarding.


DFM uses the following TCP and UDP ports.

Table 2-1 DFM Ports and Protocols 

Protocol
Port Number
Service Name
Direction (of establishment) of Connection

ICMP

Ping

Server to Device

UDP

161

Simple Network Management Protocol (SNMP)

Server to Device,
Device to Server

162

SNMP Traps (Standard Port)—Default port number used by DFM for receiving traps

Server to Device,
Device to Server

9000

Used for trap receiving (if port 162 is occupied)

Client to Server

TCP

49

TACACS+ and ACS

Server to ACS

9002

DynamID authentication (Used by DFM broker)

Client to Server

15000

Used by log server

Server internal

43445

Used by Fault History database engine (dfmFH)

Server internal

43446

Used by inventory service database engine (DFMInv)

Server internal

43447

Used by event processing database engine (dfmEPM)

Server internal

43500-43520

Used by Common Services Transport Mechanism (CSTM) for internal DFM communication

Server internal


Gathering Information to Provide During Installation

You might need to supply the following information while you are installing DFM:

DFM database password and a DFM username and password for use by DFM processes—Only required when you perform a custom installation; otherwise, this information is randomly generated.

For more information on creating passwords see the appendix "Password Information" in Installation and Setup Guide for Common Services on Solaris.

License information—If you must supply license information, the installation script prompts you to enter one of the following:

Information that you will find printed on the software claim certificate—Product Identification Number (PIN) and Product Authorization Key (PAK).

Location of the license file—If you have already obtained a license file, provide the path. If not, be sure to obtain one. You can do so before or after you install DFM; see Registering Your License.


Note You can determine the status of your license from the CiscoWorks home page, by selecting Common Services > Server > Admin > Licensing.



Note If you are installing DFM for evaluation purposes:

You do not need to supply a license file or a PIN and a PAK.

You might be interested in the following information:

Upgrading Your Evaluation License

Licensing Reminders


Performing a New Installation

Use these steps to perform a fresh installation of DFM.


Note If you are upgrading from DFM 1.2 and using these steps to install DFM 2.0 on a fresh system, afterward:

If you purchased an upgrade license of DFM 2.0, you must run a CLI script to validate the upgrade license. (You will be prompted to do so.)

You must export data from DFM 1.2 and import it into DFM 2.0.

For more information, see "Upgrading DFM."



Step 1 Make sure your system meets these prerequisites:

Required (or desired) operating system upgrades have been performed, and required service packs are installed.

Common Services 3.0 has been installed. See Installation and Setup Guide for CiscoWorks Common Services 3.0 (Includes CiscoView) on Solaris.

If you want a locally installed NMS to send traps to DFM, HP OpenView or NetView has been installed. See Supported NMS Integration.

Step 2 Close all open or active programs. Do not run other programs during the installation process.

Step 3 As root, log into the system on which you will install DFM, and mount a local or remote CD-ROM drive. For instructions on mounting the CD-ROM, see "Mounting and Unmounting on Solaris."

Step 4 Start the installation program by entering one of the following:

To install from a locally mounted CD, enter:

# cd /cdrom/cdrom0
# ./setup.sh

To install from a remotely mounted CD, enter:

# cd remotedir
# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

Step 5 Press y to accept the agreement, or n to quit installation.

(If the following message is not displayed, skip to Step 8.) The following message might appear:

To ensure full use of the product features, please select one of the 
following:
(L) If you have a license file for this product,
you will then be prompted for the license file location.
(P) If you know only the PAK and PIN,
but have not obtained the license file.
(E) To evaluate the product only.
You can provide licensing information later if you want to fully 
enable the product.

Step 6 Enter one of these:

L for license file

P for PAK and PIN

E for evaluation

Q to quit

Step 7 If you are using ACS mode, you will be warned that if you configured any custom ACS roles, they will be lost unless you exit the installation and change the AAA security mode to CiscoWorks Local. Do one of the following:

If you want to continue the installation (you will lose any ACS custom roles), click Yes and proceed to Step 8.

If you do not want to continue the installation (so you can change your AAA security mode to CiscoWorks Local and save any ACS custom roles), do the following:

Click No. (You will need to reset your mode to ACS after you have installed DFM, as described in Step 13.) The installation will abort.

From the command prompt, run the following command:

NMSROOT/bin/perl NMSROOT/bin/ResetLoginModule.pl

Return to Step 4 to begin the installation process again.

Step 8 The installation program checks for required patches and other dependencies and displays:

1) "Typical installation. Recommended for all computers."
2) "Custom installation. Select this if you want to customize the 
setup options."

Select one of the installation modes using its number or enter q to 
quit [1]


Note If you choose the Typical installation mode, DFM passwords (for user and database) will be randomly generated for you; you can view the passwords at the end of the installation. If you choose the Custom installation mode, you will be prompted to enter DFM passwords for user and database.


Step 9 The installation program displays the following installation choices (the choices might vary, depending on your configuration):

1) Install Device Fault Manager 2.0 
2) Install Device Fault Manager 2.0 HPOV-NetView adapters 

Select one of the items using its number or enter q to quit [1]

Step 10 Select 1 and press Return. This installs the complete DFM package, which contains DFM and the HPOV-NetView adapters. (For more information on installation components, see Table 1-1.)

The installation program checks dependencies and system requirements:

If there is not enough disk space for the installation, the installation program displays an error message and stops.


Note Do not be alarmed if you see the following message:
INFO: total size (MB) required = 87

This message applies to disk space required by the current set of individual packages being installed.


If the minimum recommended requirements are not met, the installation program displays an error message and continues installing.

If DFM detects another application using port 162, DFM displays the following message:

WARNING: Installation has detected port 162 in use. DFM is set to use 
port 9000 for receiving SNMP traps.

If you see this message, after the installation completes, you must configure DFM to receive SNMP traps on a different UDP port, such as port 9000. (See Configuring SNMP Trap Receiving and Forwarding.)

The installation proceeds without displaying any more questions, and the system prompt appears. The installation program copies the files to the CiscoWorks default installation directory /opt/CSCOpx (NMSROOT).

Step 11 If you purchased an upgrade license of DFM 2.0, the following warning message is displayed when the installation completes:

WARNING: Please run the program <NMSROOT>/bin/dfmValidateUpgrade.sh
WARNING: to validate that this is an upgrade.

If you see this message, you must run the program after the installation completes. (See Validating the Upgrade.)

Step 12 Unmount and eject the CD-ROM.


Note Store the CD-ROM in a secure, climate-controlled area for safekeeping.


Step 13 If you exited the installation in order to change your AAA security mode from ACS to CiscoWorks Local (in Step 7), reset your security role back to ACS. From the Common Services home page, select Server > Security > AAA Mode Setup, click Help, and follow the instructions.

Step 14 Specify the clients that are allowed to connect to the DFM server. (DFM provides this fine-grain control as an additional security feature.)

a. Unregister the daemons with the daemon manager:

For DfmServer:

# NMSROOT/bin/pdcmd -u DfmServer

For DfmBroker:

# NMSROOT/bin/pdcmd -u DfmBroker

b. Decide which hosts you want to specify, using the --accept option with arguments shown in Table 2-2.

Table 2-2 Arguments to the --accept Option

Argument
Description

host1,host2,...

Allow only host1,host2,... to connect to the server. If the hostname is registered with DNS, you can specify the client by hostname. Otherwise, specify explicit IP addresses in a comma-separated list. Hostnames are resolved to one or more IP addresses, which are then used (the server does not use reverse lookups to determine the name of a connecting host).

Note If you specify the clients as hostnames, be sure the hostnames are registered with DNS, especially if you are using DHCP.

=any

Allow all incoming connections (default).


For example, this command fragment would allow connections only from hosts lucy and ethel:

--accept=lucy,ethel


Note To allow connections from processes running on the same host, specify the host's name; do not use "localhost." This is because connections made using the DFM Broker will appear to come from the DFM Broker's host. Only connections that explicitly specify "localhost" as the target address will appear to come from localhost. Such target addresses might result in configurations that forward incoming connections (possibly through software that provides an encrypted tunnel, for example).


c. Re-register the daemons with the daemon manager, specifying the clients that can connect to the broker and server (in this example, the DFM broker port is 9002, and lucy and ethel are the clients):

For DfmBroker (the following command is one line):

# NMSROOT/bin/pdcmd -r DfmBroker -e NMSROOT/objects/smarts/bin/brstart -f "--output 
--port=9002 --accept=lucy,ethel --restore=NMSROOT/objects/smarts/conf/broker.rps"

For DFMServer (the following command is one line):

# NMSROOT/bin/pdcmd -r DfmServer -e NMSROOT/objects/smarts/bin/sm_server -d DfmBroker -f 
"--bootstrap=DFM_bootstrap.conf --accept=lucy,ethel --output --name=DFM"

d. Make sure that the client names and current IP addresses are registered with DNS if one or both of the following apply:

You are running DHCP

You specified the clients with hostnames

Step 15 To verify that the DfmServer process is running, log into the CiscoWorks home page as the administrator and select Common Services > Server > Admin > Processes.

Step 16 If you plan to use the HPOV-NetView adapters with Device Fault Manager 2.0, make sure the machine running DFM is registered with DNS.

Step 17 To use DFM, select Device Fault Manager from the CiscoWorks home page.


If you had any errors, check the installation log, /var/tmp/ciscoinstall.log. The Cisco Technical Assistance Center (TAC) might ask you to send them the installation log.

If the standard UDP trap port (162) is being used by another NMS, you must configure DFM SNMP trap receiving to use a different UDP port, such as port 9000. See Configuring SNMP Trap Receiving and Forwarding.

If you install HP OpenView or NetView later, you will have to either configure DFM SNMP trap receiving to use another port (as described in Configuring SNMP Trap Receiving and Forwarding), or reinstall DFM.

To integrate DFM with remote versions of HP OpenView or NetView, you must install the HPOV-NetView adapters as described in Installing and Upgrading HPOV-NetView Adapters.

Reinstalling DFM

You can use this procedure to reinstall DFM or to reinstall the HPOV-NetView adapters.


Step 1 Close all open or active programs. Do not run other programs during the reinstallation process.

Step 2 As root, log into the system on which you will reinstall DFM, and mount a local or remote CD-ROM drive. For instructions on mounting the CD-ROM, see "Mounting and Unmounting on Solaris."

Step 3 Start the installation program by entering one of the following:

To reinstall from a locally mounted CD, enter:

# cd /cdrom/cdrom0
# ./setup.sh

To reinstall from a remotely mounted CD, enter:

# cd remotedir
# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

Step 4 You are prompted to accept (and view) the license agreement. Press Return.

Step 5 If you are using ACS mode, you will be warned that if you configured any custom ACS roles, they will be lost unless you exit the installation and change the AAA security mode to CiscoWorks Local. Do one of the following:

If you want to continue the installation (you will lose any ACS custom roles), click Yes and proceed to Step 6.

If you do not want to continue the installation (so you can change your AAA security mode to CiscoWorks Local and save any ACS custom roles), do the following:

Click No. (You will need to reset your mode to ACS after you have installed DFM, as described in Step 11.) The installation will abort.

From the command prompt, run the following command:

NMSROOT/bin/perl NMSROOT/bin/ResetLoginModule.pl

Return to Step 3 to begin the reinstallation process again.

Step 6 The installation program stops CiscoWorks, performs a requirements check and displays the following installation choices:

1) "Typical installation. Recommended for all computers."
2) "Custom installation. Select this if you want to customize the 
setup options.

Step 7 Enter 1 or 2 and press Return. The installation program displays the following prompt:

INFO: Device Fault Manager 2.0 has been detected on your system, are 
you sure you want to reinstall? (y/n) - y

Step 8 Enter y and press Return.

Step 9 If you reinstalled only the HPOV-NetView adapters, you are prompted to enter the name of the machine running DFM. Enter the name of the host (the default is localhost).


Note Make sure the machine running DFM is registered with DNS.


The reinstallation program checks dependencies and system requirements.

If there is not enough disk space for the reinstallation, the program displays an error message and stops.

If the minimum recommended requirements are not met, the program displays an error message and continues installing.

If DFM detects another application using port 162, DFM displays the following message:

WARNING: Installation has detected port 162 in use. DFM is set to use 
port 9000 for receiving SNMP traps.

If you see this message, after the reinstallation completes, you must configure DFM SNMP trap receiving to use a different UDP port, such as port 9000. (See Configuring SNMP Trap Receiving and Forwarding.)

The reinstallation proceeds without displaying any more questions, and the system prompt appears. The reinstallation program copies the files to the directory where DFM was originally installed.

Step 10 Unmount and eject the CD-ROM.


Note Store the CD-ROM in a secure, climate-controlled area for safekeeping.


Step 11 If you exited the installation in order to change your AAA security mode from ACS to CiscoWorks Local (in Step 5), reset your security role back to ACS. From the Common Services home page, select Server > Security > AAA Mode Setup, click Help, and follow the instructions.

Step 12 Specify the clients that are allowed to connect to the DFM server. (DFM provides this fine-grain control as an additional security feature.)

a. Unregister the daemons with the daemon manager:

For DfmServer:

# NMSROOT/bin/pdcmd -u DfmServer

For DfmBroker:

# NMSROOT/bin/pdcmd -u DfmBroker

b. Decide which hosts you want to specify using the --accept option with arguments shown in Table 2-3.

Table 2-3 Arguments to the --accept Option

Argument
Description

host1,host2,...

Allow only host1,host2,... to connect to the server. If the hostname is registered with DNS, you can specify the client by hostname. Otherwise, specify explicit IP addresses in a comma-separated list. Hostnames are resolved to one or more IP addresses, which are then used (the server does not use reverse lookups to determine the name of a connecting host).

Note If you specify the clients as hostnames, be sure the hostname is registered with DNS, especially if you are using DHCP.

=any

Allow all incoming connections (default).


For example, the following command fragment would allow connections only from hosts lucy and ethel:

--accept=lucy,ethel


Note To allow connections from processes running on the same host, specify the host's name; do not use "localhost." This is because connections made using the DFM Broker will appear to come from the DFM Broker's host. Only connections that explicitly specify "localhost" as the target address will appear to come from localhost. Such target addresses might result in configurations that forward incoming connections (possibly through software that provides an encrypted tunnel, for example).


c. Re-register the daemons with the daemon manager, specifying the clients that can connect to the broker and server (in this example, the DFM broker port is 9002 and lucy and ethel are the clients):

For DfmBroker (the following command is one line):

# NMSROOT/bin/pdcmd -r DfmBroker -e NMSROOT/objects/smarts/bin/brstart -f "--output 
--port=9002 --accept=lucy,ethel --restore=NMSROOT/objects/smarts/conf/broker.rps"

For the DFM server (the following command is one line):

# NMSROOT/bin/pdcmd -r DfmServer -e NMSROOT/objects/smarts/bin/sm_server -d DfmBroker -f 
"--bootstrap=DFM_bootstrap.conf --accept=lucy,ethel --output --name=DFM"

d. Make sure that the client names and current IP addresses are registered with DNS if one or both of the following apply:

You are running DHCP

You specified the clients with hostnames

Step 13 To verify that the DfmServer process is running, log into the CiscoWorks home page as the administrator and select Common Services > Server > Admin > Processes.

Step 14 To use DFM, select Device Fault Manager from the CiscoWorks home page.

Step 15 If you use remote HPOV-NetView adapters, make sure the machine running DFM is registered with DNS.


If you had any errors, check the installation log, /var/tmp/ciscoinstall.log. The Cisco Technical Assistance Center (TAC) might ask you to send them the installation log.

Uninstalling DFM


Caution You must use the CiscoWorks uninstallation program to remove DFM from your system. If you try to remove the files and programs manually, you can seriously damage your system.


Step 1 As root, log into the system on which DFM is installed, and enter the following to start the uninstallation program (NMSROOT is the DFM installation directory):

# cd /
# NMSROOT/bin/uninstall.sh

The following prompt appears (the uninstallation choices might vary, depending on your configuration; see Table 1-1):

1) CiscoWorks Common Services 3.0
2) CiscoView 6.1
3) Integration Utility 1.6
4) Device Fault Manager 2.0
5) all of the above

Select one of the items using its number or enter q to quit [q]

(Uninstalling DFM also removes DFM IDUs.)

Step 2 Enter the appropriate number and press Return. The following prompt appears:

Are you sure you want to uninstall: the name of the selection (y/n)? 
[n]

Step 3 Enter y and press Return to remove your selections. The following prompt appears:

Delete the CiscoWorks packages? (y/n) [y]

Step 4 Press Return.

Ignore all messages that ask if you want to remove packages. The uninstallation program does not accept input to these questions.

When the uninstallation program finishes, the following message appears:

All files were deleted successfully.


The uninstallation program removes the DFM application and updates the system. To install DFM again, see Performing a New Installation.

If you had any errors, check the uninstallation log, /var/tmp/ciscouninstall.log. The Cisco Technical Assistance Center (TAC) might ask you to send them the uninstallation log.

Installing and Upgrading HPOV-NetView Adapters

When you install DFM on a system with HP OpenView or NetView, the DFM installation script installs the HPOV-NetView adapters. These adapters take the traps that managed devices send to HP OpenView or Netview and forward them to DFM. For information on supported HP OpenView and NetView versions, see Supported NMS Integration.

This section explains how to install or upgrade the HPOV-NetView adapters on a remote host so the adapters can exchange information with DFM on a local host. You can install or upgrade the HPOV-NetView adapters on remote hosts regardless of whether CiscoWorks is present. You can also use these procedures to reinstall the HPOV-NetView adapters.

If you upgrade a local version of DFM 1.2, you must also upgrade remote HPOV-NetView adapters.


Note To upgrade remote HPOV-NetView adapters, you must first remove the old adapters and then install the new ones.



Note If you move DFM to a different machine, or you want to use a different instance of DFM—you must reinstall the HPOV-NetView adapters.


Reinstalling the HPOV-NetView Adapters on a Local Host

If you install NetView or HP OpenView on the local host after you have installed DFM, you should reinstall the HPOV-NetView adapters to configure them appropriately. See Reinstalling DFM.

Installing or Upgrading the HPOV-NetView Adapters on a Remote Host Running CiscoWorks


Step 1 If you want to upgrade a 1.2 version of the HPOV-NetView adapters, remove the adapters as described in the Uninstalling the HPOV-NetView Adapters from a Remote Host Running CiscoWorks.

Step 2 As root, log into the machine on which you will install or upgrade the HPOV-NetView adapters, and mount a local or remote CD-ROM drive. For instructions on mounting the CD-ROM, see "Mounting and Unmounting on Solaris."

Step 3 Start the installation program by entering one of the following:

To install from a locally mounted CD, enter:

# cd /cdrom/cdrom0
# ./setup.sh

To install from a remotely mounted CD, enter:

# cd remotedir
# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

Step 4 Enter the following to start the installation program:

# ./setup.sh

The installation program stops CiscoWorks, performs a requirements check, and displays the following installation choices (the choices might vary, depending on your configuration; see Table 1-1):

1) Install Device Fault Manager 2.0 
2) Install Device Fault Manager 2.0 HPOV-NetView adapters 

Step 5 Enter the appropriate number for the HPOV-NetView adapters and press Return. (For more information on installation components, see Table 1-1.)

The installation program stops HP OpenView or NetView and copies the files to the directory in which CiscoWorks is installed.

Step 6 Eject the CD-ROM.


Note Store the CD-ROM in a secure, climate-controlled area for safekeeping.


Step 7 Restart HP OpenView or NetView to activate the adapter (using the ovstart or nvstart command).


CiscoWorks automatically configures the HPOV-NetView adapters to forward SNMP traps from HP OpenView and NetView to DFM.

If you had any errors during installation or upgrade, check the installation log, /var/tmp/ciscoinstall.log. The Cisco Technical Assistance Center (TAC) might ask you to send them the installation log.

Installing or Upgrading the HPOV-NetView Adapters on a Remote Host Not Running CiscoWorks


Caution Do not use this script if DFM is installed. If you use the script on a machine containing DFM, you will corrupt the DFM configuration.


Step 1 If you want to upgrade a 1.2 version of the HPOV-NetView adapter, remove the adapter as described in Uninstalling the HPOV-NetView Adapters from a Remote Host Not Running CiscoWorks.

Step 2 Verify that you have 17 MB of space for installing the adapter.

Step 3 Log in as root on the target machine.

Step 4 Verify that DFM is not installed on this machine:

# cd /opt/CSCOpx/setup
# ls


Caution If the dfm.info file is present, DFM is installed. Do not use this script or you will corrupt the DFM configuration.

Step 5 From a temporary directory, use ftp to copy the ascii file NMSROOT/htdocs/rdist/dfm/NMS.bin from the running DFM. In the following commands, dfm-host is where DFM 2.0 is installed, and NMSROOT is the DFM installation directory (normally /opt/CSCOpx):

# cd /tmp 
# ftp dfm-host 
User (dfm-host:(none)): login
Password: password
ftp> cd NMSROOT/htdocs/rdist/dfm 
ftp> get NMS.bin
ftp> quit

Step 6 Run the NMS.bin script:

# sh NMS.bin

This message is displayed:

This script will install the Device Fault Manager HPOV-NetView Adapter 
Package. Do you want to continue? (y/n) [y]

Step 7 Press Return. You will see this message:

Would you like to install in the default directory? (y/n) [Y]

Step 8 Press Return to install the adapter in the default directory, /opt/DFM.


Caution If you want to install or upgrade the adapter in another directory, you must enter the fully qualified pathname, and a symbolic link is created between that directory and the /opt directory. Do not remove the symbolic link.

This message is displayed:

Enter name or IP address of the machine running DFM : ?[localhost]

Step 9 Enter the name of the machine running DFM and press Return.


Note Do not use the default, localhost. Also, make sure the machine running the DfmBroker is registered with DNS.


This message is displayed:

Successful completion.


You do not need to stop or restart HP OpenView or NetView. CiscoWorks automatically configures the adapters to forward SNMP traps from HP OpenView and NetView to DFM.

If you had any errors during installation, check the installation log, /opt/DFM/ciscoNMSinstall.log. The Cisco Technical Assistance Center (TAC) might ask you to send them the installation log.

Uninstalling the HPOV-NetView Adapters

When you uninstall a local version of DFM, the HPOV-NetView adapters are also uninstalled. To uninstall remote HPOV-NetView adapters, follow the instructions in this section.

Uninstalling the HPOV-NetView Adapters from a Remote Host

You can uninstall the HPOV-NetView adapters from remote host machines with or without installed CiscoWorks products.


Caution You must use the following uninstallation programs to uninstall the adapters from your system. If you try to remove the files and programs manually, you can seriously damage your system.

Uninstalling the HPOV-NetView Adapters from a Remote Host Running CiscoWorks


Step 1 Log in as root on the target machine.

Step 2 Run the uninstallation shell script (NMSROOT is the DFM installation directory):

# NMSROOT/bin/uninstall.sh

The following prompt appears (depending on your configuration):

1) CiscoView
2) Integration Utility
3) CiscoWorks Common Services
4) Device Fault Manager 2.0
5) Device Fault Manager 2.0 HPOV-NetView adapters
4) all of the above

Step 3 Enter the appropriate number for the HPOV-NetView adapters and press Return. The following prompt appears:

Are you sure you want to uninstall: Device Fault Manager HPOV-NetView 
adapters (y/n)? [n]

Step 4 Enter y and press Return

The following prompt appears:

Delete the CiscoWorks packages? (y/n)? [y]

Step 5 Press Return to uninstall your selections.

When the uninstallation program finishes, the following message appears:

All files were deleted successfully.


Uninstalling the HPOV-NetView Adapters from a Remote Host Not Running CiscoWorks


Step 1 Log in as root on the target machine.

Step 2 Run the uninstallation script:

# cd /tmp 
# /opt/DFM/objects/dfm/bin/removeNMS

This message is displayed:

Calling remove script. 
Removing /opt/DFM.