User Guide for Device Fault Manager 1.1 (With LMS 2.0)
Index

Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V - W -

index

Symbols

$NMSROOT 11-2, 11-7

A

access, user11-2to 11-6

accessing

Cisco.com xix

TAC

by telephone xx

website xx

access ports 1-11, 8-7

adapters 1-9

automatic startup 10-7

configuring10-4to 10-5

with CLI10-6to 10-22

with DFM GUI 10-5

File Notifier

configuration file 10-24

configuring10-4, 10-23to 10-26

defined 10-2

log file 10-26

process, CiscoWorks2000 11-12

starting 10-4

HPOV-NetView

configuration files 10-37

configuring 10-4, 10-37

defined 10-3

remote 10-3

starting 10-4

Mail Notifier

configuration file 10-33

configuring10-4, 10-32to 10-36

defined 10-2

examples10-18to 10-22, 10-36

log file 10-33, 10-35

process, CiscoWorks2000 11-13

starting 10-4

overview1-9, 10-2to 10-4

remote

HPOV-NetView 10-3, 10-37

RME 10-3

RME

configuring 10-4

defined 10-3

process, CiscoWorks2000 11-13

remote 10-3, 10-4

starting 10-4

See also DfmChangeProbe process

SNMP Trap 10-3

configuration file 10-41

configuring10-4, 10-38to 10-43

defined 10-3

starting 10-4

starting10-4to 10-5, 10-7

subscriptions10-9to 10-20

Trap Notifier

configuration file 10-28

configuring10-4, 10-27to 10-31

defined 10-2

examples 10-31

log file 10-28, 10-30

process, CiscoWorks2000 11-13

starting 10-4

types1-9, 10-2to 10-4

Administration Console

Attributes tab 5-2

customizing 5-5

Events tab 5-3

filtering alarms10-8to 10-22

Group tab 5-3

layout 5-2

toolbar 5-4

aggregate10-9to 10-20

See also compound events

alarm log view 12-2, 12-5

Choices tab 13-9

colors 12-4

display, changing13-5to 13-11

deleting alarms 13-5

filtering alarms13-6to 13-10

rearranging columns 13-11

sorting notifications 13-11

Expressions tab 13-10

General tab 13-7

Numerical tab 13-8

sample 12-5

title 13-7

update period 13-7

alarms

clearing 13-5

filtering10-8to 10-22

unreported 3-15, B-1

See also events, notifications

analysis engine 1-7

analysis mode 4-2, 4-3, 4-4, 4-5

analysis model 1-3, 1-4

attributes 13-17

defined 1-4

See also properties

B

backplane utilization exception 3-6

backplane utilization threshold 3-6, 4-14

backup activated 3-8, 4-8

backup interface support setting 4-8

bridge 2-2, 10-10

broadcast threshold 3-10, 4-11, 4-12

broker, DFM1-2, 1-9, 11-8to 11-9

and DFM clients 11-9

host name 13-14

overview11-8to 11-9

process, CiscoWorks2000 11-12

C

card 2-2

CD-ROM, obtaining documentation on a xviii

certainty 13-8

certification of devices 7-3

levels of 7-3

certified 7-3

template 7-3

uncertified 7-3

undiscovered 7-3

validated 7-3

certified, device certification level 7-3

chassis 2-2

Cisco.com

accessing xix

features and services xix

ordering documentation from xviii

CiscoWorks2000 processes11-12to 11-14

classes10-9to 10-20

defined 1-4

displaying 13-9, 13-19

displaying instances 13-17

filtering10-8to 10-22

codebook

analysis 1-1, 1-3, 12-9

controlling correlation11-10to 11-11

defined 1-7

recomputing 11-10

collision threshold 3-10, 4-11

colors, notifications 12-4

community strings

changing on a single device 6-2

changing on multiple devices 6-3

compound events1-12, 10-9to 10-20

defined 1-5, 12-3

displaying12-2to12-4, 12-8to 12-10

filtering10-6to10-22, 13-20to 13-24

See also aggregates

connectivity polling setting 4-2

polling interval 4-2

retries 4-3

timeout 4-3

connectivity setting 4-8

restart trap threshold 4-9

restart trap window 4-9

console 1-2

Administration Console 1-8

Attributes tab 5-2

customizing 5-5

Events tab 5-3

Group tab 5-3

layout 5-2

permissions 11-2

toolbar 5-4

inventory browser. See inventory browser

Monitoring Console 1-8

layout 13-12

permissions 11-2

remote 13-14

saving 13-14

Polling and Thresholds Console 1-8, 5-1

layout 5-5

opening 5-5

Polling tab 5-6

Thresholds tab 5-6

toolbar 5-7

using groups and settings 8-1

container 2-2

card 2-2

chassis 2-2

current utilization 3-13

D

default

installation directories 11-7

polling4-1to 4-15

polling groups 8-4

threshold groups 8-5

thresholds4-1to 4-15

deleting devices from inventory 6-13

devices

adding to DFM inventory6-2to 6-5

and groups 8-3

community strings, changing 6-2, 6-3

removing from inventory 6-13

See also elements

DfmBroker 11-12

DfmChangeProbe process 6-9

log file 6-4

registering and unregistering 6-5

starting and stopping 6-5

DFM consoles 1-8

DfmServer. See domain manager

dial-on-demand interface support setting 4-9

discard threshold 3-11, 4-11, 4-12

documentation

feedback (reader comment) form, submitting electronicallyxviiito xix

obtaining the latestxviito xviii

from Cisco.com xviii

from Networking Products MarketPlace xviii

from the online Subscription Store xviii

on CD-ROM xviii

on the web xvii

domain manager11-9to 11-11, 12-1, 13-9, 13-15, 13-19

attaching to Monitoring Console 13-4

codebook, recomputing 11-10

controlling correlation11-10to 11-11

defined 1-3

detaching from Monitoring Console 13-4

DfmServer 1-2, 11-12

immediate correlation 11-10

log file, DfmServer 11-12

process, CiscoWorks2000 11-12

duplex, port 3-12

current utilization 3-13

unspecified 3-13

E

elements2-1to 2-5

and groups 8-3

managing and unmanaging6-10to 6-12

removing from inventory 6-13

See also network element

email, generating 13-24

environment (threshold) setting 4-10

relative temperature threshold 4-10

relative voltage threshold 4-10

environment polling setting

analysis mode 4-3

polling interval 4-3

retries 4-3

timeout 4-3

error exception 3-6

error threshold 3-7, 4-11, 4-12

ethernet interface/port performance setting 4-10

broadcast threshold 4-11, 4-12

collision threshold 4-11

discard threshold 4-11, 4-12

error threshold 4-11, 4-12

queue drop threshold 4-11, 4-13

utilization threshold 4-11, 4-13

event counter 12-4

events10-9to 10-20

defined 1-4

displaying12-2to12-4, 12-8to 12-11, 13-17

filtering13-20to 13-24

log 10-26

types 12-3

See also alarms, notifications, properties

exceeded maximum uptime 3-8, 4-8, 4-9

exception 1-12

backplane utilization 3-6

error 3-6

operational 3-7

performance 3-10

power supply 3-14

resource 3-15

temperature 3-16

excessive fragmentation 3-15

excessive restarts 3-8

expression 13-10

F

fan 2-3, 3-16

fault

backup activated 3-8

exceeded maximum uptime 3-8

excessive fragmentation 3-15

excessive restarts 3-8

fan state not normal 3-16

flapping 3-9

fragmentation 4-14

high backplane utilization 3-6

high backplane utilization (chassis) 4-14

high broadcast rate 3-10, 4-10, 4-12

high buffer miss rate 3-15, 4-14

high buffer utilization 3-15, 4-14

high collision rate 3-10, 4-10

high discard rate 3-11, 4-10, 4-12

high error rate 3-7, 4-10, 4-12

high queue drop rate 3-11, 4-10, 4-12

high utilization 3-12, 3-13, 3-16, 4-10, 4-12, 4-14

insufficient free memory 3-16, 4-14

operationally down 3-9

power supply state not normal 3-14

temperature out of range 3-16

temperature state not normal 3-16

unresponsive 3-9

voltage out of range 3-14

voltage state not normal 3-14

faults 1-12

See also exception

File Notifier Adapter

configuration file 10-24

configuring10-4, 10-23to 10-26

defined 10-2

log file 10-26

process, CiscoWorks2000 11-12

starting 10-4

files

output 11-7

permissions 11-2

filter

alarms10-8to 10-22

events tracked by adapters10-6to 10-22

subscription profile13-20to 13-24

flapping 3-9

fragmentation 4-14

free memory threshold 3-16, 4-14

G

generic interface/port performance setting 4-12

graph, trend view 12-11

groups 4-1, 8-1

and managed elements 8-3

and Polling and Thresholds Console 8-1

creating8-15to 8-17

matching criteria8-3, 8-17to 8-21

modifying8-10to 8-13

matching criteria 8-12

priority 8-11

properties8-10to 8-13

settings 8-11

overview8-2to 8-3

polling

default 8-4

defined 8-2

Hubs and Bridges 8-4, 8-5

Interface 8-6

Other Systems 8-4, 8-5

Routers 8-4, 8-5

Switches 8-4, 8-5

Uncertified Systems 8-4, 8-5

priority 8-3

settings8-10to 8-13

defined 8-2

modifying8-14to 8-15

restoring 8-15

threshold

Access Ports 8-5, 8-7

default 8-5

defined 8-2

Interface 8-5

System Resource 8-5, 8-9

Trunk Ports 8-5, 8-8

viewing 13-17

H

help

technical support (see technical support)

high backplane utilization 3-6, 4-14

high broadcast rate 3-10, 4-10, 4-12

high buffer miss rate 3-15, 4-14

high buffer utilization 3-15, 4-14

high collision rate 3-10, 4-10

high discard rate 3-11, 4-10, 4-12

high error rate 3-7, 4-10, 4-12

high queue drop rate 3-11, 4-10, 4-12

high utilization 3-12, 3-16, 4-10, 4-12, 4-14

host 2-2, 10-10

host name, DFM broker 13-14

HP OpenView, supported versions 10-37

HPOV-NetView Adapter

configuration files 10-37

configuring 10-4, 10-37

defined 10-3

remote 10-3, 10-37

starting 10-4

hub 2-2, 10-10

I

ICIM_UnitaryComputerSystem 10-10

ICMP

polling 9-1

polling mechanism 9-1

polling states 9-2

installation directories, default 11-2, 11-7

instance 1-7, 13-17

insufficient free memory 3-16, 4-14

interface 2-4

current utilization 3-13

defaults 3-8

ISDN 3-8

PPP 3-8

SLIP 3-8

interface/port flapping setting 4-13

link trap threshold 3-9, 4-13

link trap window 3-9, 4-13

inventory 6-7

adding devices6-2to 6-5

from Essentials6-4to 6-5

multiple devices 6-3

single device 6-2

collection6-6to 6-10

automatic 6-7

manual 6-9

synchronizing with Essentials 6-9

definition 6-1

Essentials. See Resource Manager Essentials

managing and unmanaging elements6-10to 6-12

removing managed devices 6-13

saving 6-6

seed files 6-14

inventory browser12-5, 13-15to 13-20

accessing 13-16

and gray lines 13-19

and Monitoring Console 5-4, 12-2

customizing the display 5-5

layout 5-2

toolbar description 5-4

using 13-17

inventory collection6-6to 6-10

automatic 6-7

containment probe 7-5

duplicate IP address error 7-9

errors 7-6

IP network probe 7-5

manual 6-9

neighbor probe 7-5

non-SNMP devices 7-8

probes for MIB-II 7-2

synchronizing with Essentials 6-9

system information probe 7-2

VLAN probe 7-5

IP address, duplicate 7-9

L

link trap threshold 3-9, 4-13

link trap window 3-9, 4-13

log files

DfmServer 11-12

Essentials synchronization 6-4

File Notifier Adapter 10-26

Mail Notifier Adapter 10-33, 10-35

Trap Notifier Adapter 10-28, 10-30

logical device 2-3

fan 2-3

memory 2-4

power supply 2-4

processor 2-3

temperature sensor 2-3

voltage sensor 2-4

See also elements

logical link 2-5

M

Mail Notifier Adapter

configuration file 10-33

configuring10-4, 10-32to 10-36

defined 10-2

examples10-18to 10-22, 10-36

log file 10-33, 10-35

process, CiscoWorks2000 11-13

starting 10-4

managing elements6-10to 6-12

matching criteria. See groups

maximum uptime 3-8, 4-8

memory 2-4

memory buffer miss threshold 3-15, 4-14

memory buffer utilization threshold 3-15, 4-15

memory fragmentation threshold 3-15, 4-15

MIBs

effect on depth of analysis 1-5

polled MIBs B-1

SNMP trap notifier MIB C-1

Monitoring Console

adding a view 13-12

and inventory browser 5-4, 12-2

attaching to domain manager 13-4

closing 13-3

deleting a view 13-14

detaching from domain manager 13-4

filtering alarms10-8to 10-22

opening 5-4, 12-2, 13-2

saving 13-14

toolbar buttons 12-7

MSFC 10-10

N

NetView, supported versions 10-37

network adapter 2-4

interface 2-4

port 2-4

network element

bridge 2-2, 10-10

card 2-2

chassis 2-2

fan 2-3

host 2-2, 10-10

hub 2-2, 10-10

interface 2-4

memory 2-4

MSFC 10-10

port 2-4

power supply 2-4

probe 2-2

processor 2-3

router 2-2, 10-10

Router Switch Module (RSM) 2-2, 10-10

switch 2-2, 10-10

temperature sensor 2-3

terminal server 2-2

uncertified 2-3

VLAN 2-5

voltage sensor 2-4

Networking Products MarketPlace, ordering documentation from xviii

NMSROOT 11-2, 11-7

notifications 1-12

active12-2to 12-4

causes 12-9

colors 1-12, 12-4

compound. See compound events

details about12-8to 12-11

displaying13-5to 13-11

filtering10-8to 10-22

removing 12-4, 13-5

sorting 13-11

inactive12-2to 12-4

symptomatic. See symptomatic events

types 12-3

See also alarm, events

O

object attribute 13-17

oid2type.conf 7-3

operational exception 3-7

operationally down 3-9, 4-8, 4-9

output files 11-7

P

pager message, generating 13-24

performance exception 1-12, 3-10

performance monitoring 1-11

performance polling - ports and interfaces setting 4-4

analysis mode 4-4

polling interval 4-4

polling interval access ports 4-4

retries 4-4

timeout 4-4

performance polling - processor and memory setting 4-5

analysis mode 4-5

polling interval 4-5

retries 4-5

timeout 4-5

permissions

CASUSER privileges 11-2

file 11-2

output files 11-7

user11-2to 11-6

polling

defaults4-1to 4-15

interval 4-2, 4-3, 4-4

interval, default 8-14

MIBS polled B-1

settings4-2to 4-5

See also ICMP, SNMP

Polling and Thresholds Console 5-1

layout 5-5

opening 5-5

Polling tab 5-6

Thresholds tab 5-6

toolbar 5-7

using groups and settings 8-1

polling groups. See groups

polling interval 4-5

port 2-4

ports

access8-7, 11-2to 11-6

current utilization 3-13

trunk 8-8

used by DFM 11-7

power supply 2-4

power supply exception 3-14

power supply state not normal 3-14

priority. See groups

probe 2-2

processes

CiscoWorks200011-12to 11-14

DFM Broker (DfmBroker) 11-12

DFM server (DfmServer) 11-12

File Notifier Adapter 11-12

Mail Notifier Adapter 11-13

RME Adapter 11-13

starting and stopping 11-13

Trap Notifier Adapter 11-13

processor 2-3

processor and memory setting 4-14

backplane utilization threshold 4-14

free memory threshold 4-14

memory buffer miss threshold 4-14

memory buffer utilization threshold 4-15

memory fragmentation threshold 4-15

processor utilization threshold 4-15

processor utilization threshold 3-16, 4-15

properties 1-4

attributes 1-4

events 1-4

relationships 1-4

property sheet 13-15, 13-17

protocols, used by DFM 11-7

Q

queue drop threshold 3-11, 4-11, 4-13

R

reader comment form, submitting electronicallyxviiito xix

rediscovering devices. See inventory collection

Rediscovery Schedule 6-7

relationships 13-17

defined 1-4

See also properties

relative temperature threshold 3-16, 4-10

relative voltage threshold 3-14, 4-10

remote adapters. See RME Adapter, HPOV-NetView Adapter

removing

devices from inventory 6-13

inactive notifications 13-5

repository, DFM. See inventory

resource exception 3-15

resource exceptions and unreported events 3-15, B-1

Resource Manager Essentials

adding devices to DFM inventory6-4to 6-5

disabling and reenabling synchronization 6-5

log file 6-4

supported versions 6-10

synchronizing with DFM 6-9

restart trap threshold 3-8, 4-9

restart trap window 3-8, 4-9

retries 4-3, 4-4, 4-5

RME Adapter

configuring 10-4

defined 10-3

process, CiscoWorks2000 11-13

remote 10-3, 10-4

starting 10-4

See also DfmChangeProbe process

router 2-2, 10-10

Router Switch Module (RSM) 2-2, 10-10

RSFC 10-10

S

saving DFM inventory 6-6

script, invoking 13-24

security

and CASUSER privileges 11-2

file permissions 11-2

output files 11-7

port access11-2to 11-6

ports and protocols used 11-7

user access11-2to 11-6

seed files 6-3, 6-14

server. See domain manager

settings8-1, 8-10to 8-13

adding or removing 8-11

and Polling and Thresholds Console 8-1

default4-1to 4-15

defined 8-2

modifying8-14to 8-15

overview8-2to 8-3

restoring 8-15

viewing 13-17

SNMP

polling 9-1

polling mechanism 9-3

SNMP trap notifier MIB C-1

unsupported devices 7-8

SNMP Trap Adapter

configuration file 10-41

configuring10-4, 10-38to 10-43

defined 10-3

starting 10-4

SNMP traps 1-11, A-1

cold start A-1

link down A-1

minimum traps A-2

processed B-3

SNMP trap notifier MIB C-1

stable time A-2

trap window A-2

versions 9-3, 10-3

warm start A-1

subscription profile13-20to 13-24

inactive unsubscribed event 12-4

modifying13-20to 13-24

subscriptions10-9to 10-20

Subscription Store, ordering documentation from xviii

switch 2-2, 10-10

symptomatic events10-9to 10-20

defined 1-5, 12-3

displaying12-2to12-4, 12-8to 12-11

filtering10-6to10-22, 13-20to 13-24

symptoms, unreported 3-15, B-1

system 2-2

bridge 2-2

host 2-2

hub 2-2

probe 2-2

router 2-2

Router Switch Module 2-2

switch 2-2

terminal server 2-2

uncertified 2-3

T

TAC (Technical Assistance Center)xxto xxi

accessing

by telephone xx

website xx

features and services xx

Technical Assistance Center (see TAC)

technical support, obtainingxixto xxi

customers and partners (Cisco.com) xix

accessing xix

services and features xix

warranty or maintenance contract customers (TAC)xxto xxi

accessingxxto xxi

features and services xx

telephone numbers for TAC xx

temperature exception 3-16

temperature out of range 3-16

temperature sensor 2-3

temperature state not normal 3-16

template, device certification level 7-3

terminal server 2-2

threshold

backplane utilization 3-6, 4-14

broadcast 3-10, 4-11, 4-12

collision 3-10

discard 3-11, 4-11, 4-12

error 3-7, 4-11, 4-12

free memory 3-16, 4-14

memory buffer miss 3-15, 4-14

memory buffer utilization 3-15, 4-15

memory fragmentation 3-15, 4-15

processor utilization 3-16, 4-15

queue drop 3-11, 4-11, 4-13

relative temperature 3-16, 4-10

relative voltage 3-14, 4-10

utilization 3-12, 4-11, 4-13

threshold groups. See groups

thresholds

changing8-14to 8-15

defaults4-1to 4-15

displaying 12-10

polling, changing 8-14

restoring 8-15

settings4-6to 4-15

timeout 4-3, 4-4, 4-5

toolbar buttons, Monitoring Console 12-7

Trap Notifier Adapter

configuration file 10-28

configuring10-4, 10-27to 10-31

defined 10-2

examples 10-31

log file 10-28, 10-30

process, CiscoWorks2000 11-13

starting 10-4

traps

forwarding10-40to 10-41, 10-43

receiving10-38to 10-40, 10-43

See also SNMP traps

trunk ports 1-11, 8-8

U

uncertified 2-3, 7-3

undiscovered, device certification level 7-3

unmanaging elements6-10to 6-12

unresponsive 3-9

user access11-2to 11-6

utilization, current 3-13

utilization threshold 3-12, 4-11, 4-13

V

validated, device certification level 7-3

VLAN 2-5

voltage out of range 3-14

voltage sensor 2-4

voltage state not normal 3-14

W

wildcard 13-10

World Wide Web

accessing Cisco.com via xix

accessing TAC via xx

ordering documentation over xvii