Installing and Setting Up Device Fault Manager 1.1 on Windows 2000 and Windows NT (With LMS 2.0)
Prerequisites

Table Of Contents

Prerequisites

Product Overview

Installation and Upgrade Roadmap

Installation Paths

Server Requirements and Recommendations

Client Requirements

Supported NMS Environments for Device Import

Supported NMS Integration

Supported Devices


Prerequisites


This chapter describes the prerequisites for installing Device Fault Manager (DFM) on a Windows 2000 or Windows NT system. It includes:

Product Overview

Installation and Upgrade Roadmap

Installation Paths

Server Requirements and Recommendations

Client Requirements

Supported NMS Environments for Device Import

Supported NMS Integration

Supported Devices

Product Overview

Device Fault Manager is a network management and analytical tool that enables you to monitor your network devices and determine the cause of device problems. It consists of both internal components and a graphical user interface (GUI).

Table 1-1 describes which DFM components are installed when you select one of the installation options.

Table 1-1 DFM Installation Options and Their Contents 

Installation Option
Installation Option Contents

CiscoWorks2000
Device Fault Manager

DFM; the base package for DFM incremental device support (which enables you to download support for new devices from Cisco.com); the RME Adapter for synchronizing DFM with a local version of Resource Manager Essentials (Essentials); and the HPOV-NetView Adapter for integrating DFM with local versions of HP OpenView and NetView. This option is normally chosen to install the entire DFM product on a local machine.

Device Fault Manager Incremental Device Support

Only the base package for DFM incremental device support, which enables you to download support for new devices from Cisco.com. This option is normally chosen to reinstall Incremental Device Support (IDS).

Device Fault Manager HPOV-NetView Adapter

Only the HPOV-NetView Adapter. This option is normally chosen to install the adapter on a remote machine running HP OpenView or NetView, to forward traps from these remote network management systems (NMSs) to a local DFM. For information on how to configure and start this adapter, refer to Table 2-4.

Device Fault Manager
RME Adapter

Only the RME Adapter. This option is normally chosen to install the adapter on a remote machine running Resource Manager Essentials (RME), to send a list of devices in the remote Essentials inventory to a local DFM. For information on how to configure and start this adapter, refer to Table 2-4.


Installation and Upgrade Roadmap

Table 1-2 provides an overview of DFM installation scenarios.

Table 1-2 DFM Installation Roadmap 

If you want to use...
And...
You must...
For instructions,
refer to...

CiscoWorks2000 Device Fault Manager as a standalone

N/A

Install CiscoWorks2000 Device Fault Manager

Performing a New Installation

Device Fault Manager with Resource Manager Essentials

Essentials is installed on the DFM host

Install CiscoWorks2000 Device Fault Manager (the RME Adapter will be installed)

Performing a New Installation

Essentials is not installed on the DFM host

Install RME Adapter on the remote Essentials host

Installing or Upgrading the RME Adapter on a Remote Host

Device Fault Manager with HP OpenView or NetView

HP OpenView or NetView is installed on the DFM host

Install CiscoWorks2000 Device Fault Manager (the HPOV-NetView Adapter will be installed)

Performing a New Installation

HP OpenView or NetView is not installed on the DFM host

and CiscoWorks2000 is installed on the HP OpenView or NetView host

Install HPOV-NetView Adapter on the remote HP OpenView or NetView host

Installing or Upgrading the HPOV-NetView Adapter on a Remote Host Running CiscoWorks2000

and CiscoWorks2000 is not installed on the HP OpenView or NetView host

Install HPOV-NetView Adapter on the remote HP OpenView or NetView host

Installing or Upgrading the HPOV-NetView Adapter on a Remote Host Not Running CiscoWorks2000

Device Fault Manager with another NMS

You want DFM to both receive traps from and forward traps (including correlation traps) to the NMS

1. Install Device Fault Manager

Performing a New Installation

2. Enable devices to send traps to DFM

Enabling Devices to Send Traps to DFM

3. Enable DFM to send traps to NMSs

Enabling DFM to Send Traps to NMSs


Table 1-3 provides an overview of upgrade scenarios.

Table 1-3 DFM Upgrade Roadmap 

If you want to upgrade to...
And...
You must...
For instructions, refer to...

CiscoWorks2000 Device Fault Manager 1.1 as a standalone

CiscoWorks2000 Device Fault Manager 1.0 is installed

1. Install CD One, 4th Edition

Installing and Setting Up CD One on Windows 2000 and Windows NT

2. Upgrade to Device Fault Manager 1.1

Upgrading from Device Fault Manager 1.0

CiscoWorks2000 Device Fault Manager 1.1

CiscoWorks2000 Device Fault Manager 1.0 is installed, along with other applications

1. Determine if all installed applications are supported by CD One, 4th Edition, and upgrade them, if required

Appropriate documentation

2. Install CD One, 4th Edition

Installing and Setting Up CD One on Windows 2000 and Windows NT

3. Upgrade to Device Fault Manager 1.1

Upgrading from Device Fault Manager 1.0

4. Upgrade any remote adapters to Device Fault Manager 1.1

Installing and Upgrading Adapters

CiscoWorks2000 Device Fault Manager 1.1

You also want to upgrade your local/remote operating system

1. Upgrade your local/remote operating system and install any required patches

Your vendor documentation

2. Determine if all installed local/remote applications are supported by CD One, 4th Edition, and upgrade them, if required

Appropriate documentation

3. Install CD One, 4th Edition locally and remotely

Installing and Setting Up CD One on Windows 2000 and Windows NT

4. Upgrade to Device Fault Manager 1.1

Upgrading from Device Fault Manager 1.0

5. Upgrade any remote adapters to Device Fault Manager 1.1

Installing and Upgrading Adapters


Installation Paths

You can install DFM on:

CD One, 4th Edition (as a "standalone" DFM)

Resource Manager Essentials 3.3

To support integration with remote HP OpenView and NetView, and device list synchronization with remote Essentials 3.x systems, you must also install individual adapters on the remote NMS machines. For more information, refer to the "Installing and Upgrading Adapters" section.

Server Requirements and Recommendations

The server system requirements for installing DFM are shown in Table 1-4. These requirements apply when installing DFM on:

CD One, 4th Edition

Resource Manager Essentials 3.3 when the Availability application is not running

Table 1-4 also provides configuration recommendations when running DFM with CD One or Essentials. These major considerations can help you select or configure a server system that best meets your needs:

The number of ports being managed. Configurations of over 30,000 ports (of which 15% are trunk ports) are not supported.


Note If the import causes the DFM system to exceed its device limit, the Essentials list will be truncated. (Refer to the "Supported NMS Environments for Device Import" section.)


To find out how many trunk and access ports are currently imported into DFM, use the sm_tpmgr command (described in more detail in the Device Fault Manager User Guide, available from online help):

# NMSROOT\objects\smarts\bin\sm_tpmgr.exe --server=DFM --sizes

Whether you plan to use DFM with the Essentials Availability application. (If you plan to use Availability, you must run Essentials and DFM on different machines.)


Note If you are installing DFM with the contents of a Cisco product bundle, the server requirements may be different. See the Read Me First document for the appropriate bundle for additional information.


Table 1-4 Server System Requirements and Recommendations 

Requirement Type
Required or Recommended Configuration

System Hardware

IBM PC-compatible computer with 450 MHz Intel Pentium processor

Color monitor

CD-ROM drive

Memory (RAM)

512 MB

Available Drive Space

4 GB

Swap space equal to double the amount of memory (RAM). For example, if your system has 512 MB of RAM, you need 1024 MB of swap space.

NTFS file system required for secure operation.1

System Software

One of the following:

Windows NT Workstation 4.0, Service Pack 6a

Windows NT Server 4.0, Service Pack 6a

Windows 2000 Professional and Server, Service Pack 1

Additional Software (Optional)

One of the following browsers (if you are using the CiscoWorks2000 desktop on the server system):

Microsoft Internet Explorer 5.5, Service Pack 1.
Java Virtual Machine (JVM) version 5.0.0.3167 or current shipping version.
To verify the JVM version, select View > Java Console.

Netscape Navigator 4.75.

1 If you plan to use DFM with the HPOV-NetView Adapter and HP OpenView is installed on an NTFS partition on a Windows NT system, you will have to create an account that has full NTFS privileges. This is described in Appendix A, "Configuring HP OpenView for Full NTFS Privileges."


Client Requirements

The minimum system requirements for the CiscoWorks2000 client are shown in Table 1-5.

Table 1-5 Client System Requirements Summary 

Requirement Type
Minimum Requirements

System Hardware and Software

Client system:


Note Use Windows clients for optimal performance.


IBM PC-compatible computer with 450 MHz Pentium processor running Windows NT 4.0, Windows 95, Windows 98, or Windows 2000.

SPARC Ultra 10 running Solaris 2.6 or Solaris 2.7.

IBM RS/6000 workstation running AIX 4.33.

HP900 workstation running HP-UX 11.0.

Color monitor with video card set to 256 colors.

Memory (RAM)

128 MB

Browser

Netscape Navigator 4.75.
(Windows NT 4.0 Workstation and Server, Windows 98, Windows 2000 Professional and Server, Solaris 2.6, Solaris 2.7, AIX 4.33, HP-UX 11.0)

Microsoft Internet Explorer 5.5, Service Pack 1.
Java Virtual Machine (JVM) version 5.0.0.3167 or current shipping version (Windows NT 4.0 Workstation and Server, Windows 98, Windows 2000 Professional and Server).
To verify the JVM version, select View > Java Console.


Supported NMS Environments for Device Import

DFM can synchronize the DFM inventory with a list of devices managed by these versions of Essentials:

Local versions of Resource Manager Essentials 3.3

Remote versions of Resource Manager Essentials 3.x

If the import causes the DFM system to exceed its device limit, the Essentials list will be truncated. (Refer to the "Server Requirements and Recommendations" section.)

Synchronizing is done automatically if you install DFM on the same host that is running Essentials, or if you locally install Essentials later. If Essentials is running on a remote host, you must install the RME Adapter on the remote Essentials host as described in the "Installing or Upgrading the RME Adapter on a Remote Host" section.

Supported NMS Integration

DFM includes several adapters that collect inventory information, gather network event information, and send event notifications to the domain manager or other SNMP recipients, such as NMSs. The adapters are automatically installed when you install DFM.

NMS integration adapters include:

SNMP Trap Adapter, which listens on a user-specified port for traps sent to DFM from managed devices, and forwards the traps to specified destinations. (Configuring this adapter is described in the "Enabling DFM to Send Traps to NMSs" section.)

HPOV-NetView Adapter, which forwards traps (sent from managed devices to the NMS) to DFM from remote or local hosts running:

HP OpenView 5.x or 6.x

NetView 5.1 (on Windows NT)

Installing this adapter on remote machines is described in the "Installing or Upgrading the HPOV-NetView Adapter on a Remote Host" section.


Note To use the HPOV-NetView Adapter with a local version of HP OpenView or NetView, make sure that HP OpenView or NetView are installed before you install DFM.


If the standard UDP trap port (162) is being used by another NMS, you must configure the SNMP Trap Adapter to use a different UDP port, such as port 9000. Refer to the "Configuring the SNMP Trap Adapter" section.

Supported Devices

Device adapter packages for all supported devices are installed when you install DFM. Information about devices installed with DFM can be found at:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/dfm/dev_sup/index.htm

You can download device packages for new devices from Cisco.com and find information about all supported devices from Cisco.com at:

www.cisco.com

To find out which packages are installed on your CiscoWorks2000 Server, select Server Configuration > About the Server > Applications and Versions.