Table Of Contents
A - B - C - D - F - G - H - I - J - M - N - O - P - R - S - T - U - V - W -
Index
A
Admin password rules B-2
audience for this document vii
B
backing up data before an upgrade 2-18
browser
configuring on client 3-2
software
client 1-8
server (optional) 1-4
C
casuser
permissions 3-8
cautions, significance of viii
cautions regarding
daemon manager, starting and stopping A-3
disabling Terminal Services 1-6
JAVA_OPTIONS environment variable, and nonstandard options 1-4
restarting the system
custom upgrades 2-11, 2-16, 2-22, 2-28, 2-32, 2-37
uninstallation method 2-39
CLI, using for backups 2-18
client
configuring 3-1
browser 3-2
display fonts 3-2
requirements 1-7
browser software 1-8
hardware 1-7
Java console, enabling 1-9
memory (RAM) 1-8
software 1-7
D
database password rules B-3
DCR (Device and Credentials Repository), using 3-7
Device Center, using 3-7
device support information 1-10
display fonts, setting 3-2
documentation
audience for this vii
specific to this product viii
typographical conventions in vii
drive space requirements for server 1-3
F
fonts for display, setting 3-2
G
Guest password rules B-3
H
hardware requirements
client 1-7
server 1-3
HP OpenView, and installation 2-4
I
installation 2-1
(see also post-installation steps) 3-1
(see also prerequisites) 1-1
(see also troubleshooting installation) A-1
before installation 2-3
Microsoft software, installing 2-5
TCP and UDP ports used 2-6
new installations 2-7
custom 2-12
password rules for B-3
procedure 2-8
typical 2-9
reinstallations
password rules for B-2
procedure 2-28
task overview 2-2
uninstallation 2-39
upgrades 2-17
backing up data 2-18
custom 2-23
from previous versions 2-17
password rules for B-2
procedure 2-19
typical 2-20
upgrade paths 1-2
user inputs for C-1
custom installations C-3
typical installations C-1
verifying 2-38
Integration Utility, configuring 3-6
Internet Explorer, version to use 1-4
J
JAVA_OPTIONS environment variable, caution regarding nonstandard options and 1-4
Java console, enabling 1-9
Java Plug-in, version to use 1-4
Java Virtual Machine (JVM), version to use 1-4
M
memory (RAM) requirements
client 1-8
server 1-3
messages you may see during installation A-4
Microsoft software required 2-5
Mozilla, version to use
on client 1-8
on server 1-4
N
natural languages supported 1-4
Netscape Navigator, version to use 1-4
Network Management Systems (NMS) supported 1-10
O
OBDC Driver Manager, required for installation 1-4
overviews of
CiscoWorks Common Services 1-1
installation tasks 2-2
P
password information B-1
Admin password rules B-2
CiscoWorks Common Services Database password rules B-3
Guest password rules B-3
new installation rules B-3
upgrade and reinstallation rules B-2
post-installation steps 3-1
casuser permissions 3-8
client systems, configuring 3-1
browser 3-2
display fonts 3-2
DCR (Device and Credentials Repository), using 3-7
Device Center, using 3-7
Integration Utility 3-6
server, access ports 3-6
using CiscoView 3-8
prerequisites for installation 1-1
client 1-7
browser software 1-8
hardware 1-7
Java console, enabling 1-9
memory (RAM) 1-8
software 1-7
device support information 1-10
NMS environments supported 1-10
server 1-3
drive space 1-3
hardware 1-3
memory (RAM) 1-3
software, optional 1-4
software, required 1-4
terminal server support 1-5
about Terminal Services 1-5
upgrade paths 1-2
R
reinstallations 2-28
S
server
access ports used 3-6
requirements 1-3
drive space 1-3
hardware 1-3
memory (RAM) 1-3
software, optional 1-4
software, required 1-4
Service Packs, and installation
client 1-7
server 1-4
software requirements
client 1-7
Microsoft, installing 2-5
server
optional 1-4
required 1-4
supported devices, information 1-10
T
TCP and UDP ports used 2-6
Technical Assistance Center (TAC)
steps to take before calling A-3
terminal server support 1-5
about Terminal Services 1-5
enabling or disabling Terminal Services
on Windows 2000 1-6
on Windows 2003 1-6
troubleshooting installation A-1
CiscoWorks administration password, changing A-13
HP OpenView, and installation speed 2-4
messages, understanding A-4
processes, checking A-1
process status, viewing and changing A-2
typographical conventions in this document vii
U
UDP ports (see TCP and UDP ports) 2-6
uninstallation 2-39
upgrades 2-17
backing up data 2-18
custom upgrades 2-23
from previous versions 2-17
procedure 2-19
typical upgrades 2-20
upgrade paths 1-2
V
verifying successful installation 2-38
W
Windows software required for installation 1-4