Table Of Contents
A - B - C - D - F - G - H - I - J - M - N - O - P - R - S - T - U - V -
Index
A
Admin password rules C-2
audience for this document vii
B
backing up data before an upgrade 2-16
using Common Services Admin 2-16
using the CLI 2-17
browser
configuring on client 3-3
software
client 1-7
server (optional) 1-3
C
cautions, significance of viii
cautions regarding
daemon manager, starting and stopping A-3
JAVA_OPTIONS environment variable, and nonstandard options 1-3
link to installation directory, removing 2-11
network inconsistencies
new installations 2-6
upgrades 2-17, 2-27
uninstallation method 2-37
CLI, using for backups 2-17
client
configuring 3-2
browser 3-3
display fonts 3-2
Integration Utility 3-8
requirements 1-6
browser software 1-7
hardware 1-6
Java console, enabling 1-8
memory (RAM) 1-7
software 1-6
D
database password rules C-3
DCR (Device and Credentials Repository), using 3-8
Device Center, using 3-7
device support information 1-9
display fonts, setting 3-2
documentation
audience for this vii
specific to this product ix
typographical conventions in vii
drive space requirements for server 1-3
F
files modified during installation 2-5
fonts for display, setting 3-2
G
Guest password rules C-3
H
hardware requirements
client 1-6
server 1-3
I
installation 2-1
(see also post-installation steps) 3-1
(see also prerequisites) 1-1
(see also troubleshooting installation) A-1
before installation 2-3
server IP address, using 2-3
system files modified during installation 2-5
TCP and UDP ports used 2-4
errors, checking for 2-11
new installations 2-5
custom 2-11
mounted directory, from 2-15
password rules for C-1
procedure 2-6
typical 2-9
reinstallations 2-26
custom 2-32
typical 2-30
Service Packs, and 1-7
task overview 2-2
uninstallation 2-37
upgrades 2-16
backing up data 2-16
custom 2-22
procedure 2-17
typical 2-21
upgrade paths 1-2
user inputs for D-1
custom installations D-3
typical installations D-1
verifying 2-36
Integration Utility, configuring 3-8
Internet Explorer, version to use 1-7
IP address of server, using 2-3
J
JAVA_OPTIONS environment variable, caution regarding nonstandard options and 1-3
Java console, enabling 1-8
Java Plug-in, version to use 1-7
M
memory (RAM) requirements
client 1-7
server 1-3
messages you may see during installation A-4
Microsoft software required 1-7
mounting and unmounting a CD-ROM drive B-1
mounting
local drive B-1
remote drive B-3
unmounting B-5
local drive B-5
remote drive B-6
Mozilla, version to use
on client 1-7
on server 1-3
N
natural languages supported 1-3
Network Management Systems (NMS) supported 1-9
O
overviews of
CiscoWorks Common Services 1-1
installation tasks 2-2
P
password information C-1
Admin password rules C-2
CiscoWorks Common Services Database password rules C-3
Guest password rules C-3
new installation rules C-1
patches required for installation 1-4
post-installation steps 3-1
client systems, configuring 3-2
browser 3-3
display fonts 3-2
Integration Utility 3-8
DCR (Device and Credentials Repository), using 3-8
Device Center, using 3-7
server
access ports 3-7
systems, configuring 3-1
using CiscoView 3-8
prerequisites for installation 1-1
client 1-6
browser software 1-7
hardware 1-6
Java console, enabling 1-8
memory (RAM) 1-7
software 1-6
device support information 1-9
NMS environments supported 1-9
server 1-3
drive space 1-3
hardware 1-3
memory (RAM) 1-3
software, optional 1-3
software, required 1-3
Solaris patches 1-4
upgrade paths 1-2
R
reinstallations 2-26
custom 2-32
typical 2-30
S
server
access ports used 3-7
configuring 3-1
requirements 1-3
drive space 1-3
hardware 1-3
memory (RAM) 1-3
software, optional 1-3
software, required 1-3
Solaris patches 1-4
Service Packs, and installation 1-7
software requirements
client 1-6
patches 1-4
server
optional 1-3
required 1-3
Solaris patches required for installation 1-4
supported devices, information 1-9
system files modified during installation 2-5
T
TCP and UDP ports used 2-4
Technical Assistance Center (TAC)
steps to take before calling A-3
troubleshooting installation A-1
installation errors, checking for 2-11
messages, understanding A-4
processes, checking A-1
process status, viewing and changing A-2
typographical conventions in this document vii
U
UDP ports (see TCP and UDP ports) 2-4
uninstallation 2-37
upgrades 2-16
backing up data 2-16
using Common Services Admin 2-16
using the CLI 2-17
custom upgrades 2-22
procedure 2-17
typical upgrades 2-21
upgrade paths 1-2
V
verifying successful installation 2-36