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Table Of Contents
Readme for CiscoWorks Common Services 3.0.6 on Windows
Hardware and Software Requirements
Downloading Common Services 3.0.6
Downloading From Software Center
Using the Download Updates Option
Using the Select Updates Option
Installing Common Services 3.0.6
Uninstalling Common Services 3.0.6
Known Problems in Common Services 3.0.6
Resolved Problems in Common Services 3.0.6
Customer Found Resolved Problems in Common Services 3.0.6
Internally Found Resolved Problems in Common Services 3.0.6
General Guidelines for Using Common Services 3.0.6
Documentation for Common Services 3.0.6
Documentation for Common Services 3.0.5
Open Source License Acknowledgements
Readme for CiscoWorks Common Services 3.0.6 on Windows
This Readme is for CiscoWorks Common Services 3.0.6 on Windows. This document contains the following sections:
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Hardware and Software Requirements
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Description
CiscoWorks Common Services 3.0.6 is a service pack release and contains solutions to the known problems of Common Services 3.0.5.
Common Services 3.0.5 should be installed before installing Common Services 3.0.6. Common Services 3.0.5 is a separate installable on top of Common Services 3.0.3 and is bundled within the LMS 2.6 mega patch.
The solutions to some known problems of Common Services 3.0.5 (that are part of Common Services 3.0.6), may not be available in Common Services 3.1 version. You must upgrade to Common Services 3.1.1 to obtain the solution for these problems.
See Table 2 and Table 4 for the resolved problems in Common Services 3.0.6 (fixes to known problems of Common Services 3.0.5) that are available only in Common Services 3.1.1.
If you are a customer of LMS, we recommend you to upgrade the following CiscoWorks LMS applications after installing Common Services 3.0.6:
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You can download Campus Manager 4.0.10 from http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus.
See Readme for CiscoWorks Campus Manager 4.0.10 on Windows for download and installation instructions.
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You can download Device Fault Manager 2.0.10 from http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-dfm.
See Readme for CiscoWorks Device Fault Manager 2.0.10 on Windows for download and installation instructions.
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You can download Resource Manager Essentials 4.0.6 from http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-rme.
See Readme for CiscoWorks Resource Manager Essentials 4.0.6 on Windows for download and installation instructions.
Hardware and Software Requirements
Before installing Common Services 3.0.6, CiscoWorks Common Services 3.0.5 must be installed on your system.
The hardware and software requirements remain the same as the requirements for Common Services 3.0.5.
To check the hardware and software requirements, see the Prerequisites chapter of Installation and Setup Guide for CiscoWorks Common Services 3.0.5 on Windows. This guide is available at:
Downloading Common Services 3.0.6
You can download Common Services 3.0.6 either from Cisco.com or as a Software Update from Common Services > Software Center > Software Update.
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Downloading From Cisco.com
Common Services 3.0.6 is available on Cisco.com. To download Common Services 3.0.6:
Step 1
Step 2
Step 3
Step 4
Downloading From Software Center
You can use the Software Update function in Common Services Software Center to download Common Services 3.0.6.
To download Common Services 3.0.6 from Software Center:
Step 1
The Software Updates page appears.
Step 2
Step 3
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Using the Download Updates Option
To download Common Services 3.0.6 using the Download Updates option:
Step 1
The Cisco.com and Proxy Server Credentials dialog box appears.
Step 2
If you have configured proxy settings under Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup, enter the Proxy server username and password.
Step 3
The Destination Location page appears. The destination location should not be the location where CiscoWorks is installed. The default download directory is System Drive:\psu_download.
Software Center does not support downloading software or device updates into the same directory where you have installed CiscoWorks Common Services, or any of its sub- directories. Also, you cannot download software or device updates under System directories.
Step 4
The destination location must have casuser write-permissions.
Step 5
The Summary page appears with a summary of your inputs.
Step 6
Using the Select Updates Option
To download Common Services 3.0.6 using the Select Updates option:
Step 1
The Cisco.com and Proxy Server Credentials dialog box appears.
Step 2
If you have configured proxy settings under Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup, enter the Proxy server username and password.
The Available Images page appears.
Step 3
Step 4
The Destination Location page appears. The destination location should not be the location where CiscoWorks is installed. The default download directory is System Drive:\psu_download.
Software Center does not support downloading software or device updates into the same directory where you have installed CiscoWorks Common Services, or any of its sub- directories. Also, you cannot download software or device updates under System directories.
Step 5
The destination location must have casuser write-permissions.
Step 6
The Summary page appears with a summary of your inputs.
Step 7
Installing Common Services 3.0.6
This section provides information on installing Common Services 3.0.6 on a Windows platform. See Downloading Common Services 3.0.6 for information on downloading Common Services 3.0.6.
Before you install Common Services 3.0.6, ensure that Common Services 3.0.5 is installed on the CiscoWorks Server.
To install Common Services 3.0.6:
Step 1
Step 2
The contents of the zip file are extracted to the cwcs3_0_6_win_k9 folder and stored in the system location where you have downloaded the zip file.
Step 3
cd Downloaded directory/cwcs3_0_6_win_k9Step 4
A dialog box appears with the following message:
This will install Common Services 3.0.6. Do you want to proceed?Step 5
While installing from the network drive, the Installing from Network Drive window appears.
Installation from network drive will be slower when compared to installing from the local drive.
Step 6
If the WMI service is up and running, the following message appears when installation starts:
The setup program has detected Windows Management Instrumentation (WMI) services running.This will lock some cisco works processes and may abort installation abruptly.To avoid this, installation will stop and start the WMI services.Do you want to proceed?Step 7
If Common Services is not installed on the system, this message appears and the installation terminates:
Cannot install Common Services 3.0.6. Common Services 3.0.5 is not installed on your system. You must install Common Services 3.0.5 before installing Common Services 3.0.6. Common Services 3.0.5 is available as a part of the LMS 2.6 at http://www.cisco.com/pcgi-bin/tablebuild.pl/lms26.The IIS detection window appears, if IIS is enabled on the server.
IIS should be in disabled state. If not, to disable IIS in your machine, right-click the IIS Admin Service icon from Control Panel and click Stop.
IIS is now disabled. You need to go back to your installation screen to resume installation.
Step 8
The Welcome window appears.
Step 9
The Software License Agreement dialog box appears.
Step 10
Step 11
If CiscoWorks is in ACS mode, the following message appears:
The application that you are installing requires new tasks to be registered with ACS. If you have already registered this application with ACS from another server, you do not need to register it again. However if you re-register the application, you will lose any custom roles that you had created earlier for this application in ACS.Step 12
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Caution
The installation program checks the system configuration and required space.
Step 13
The Daemons Restart Option window appears with the following message:
Do you want to restart CiscoWorks Daemons at the end of this installation?Step 14
The Summary dialog box appears.
Step 15
The installation program installs CS 3.0.6 in the same directory where you have installed CS 3.0.5.
Step 16
Verifying the Installation
To verify whether Common Services is installed successfully:
Step 1
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The Software Updates page appears.
Step 3
If Common Services 3.0.6 is installed successfully, it will be listed as 3.0.6.
Uninstalling Common Services 3.0.6
Use the Uninstall option to remove Common Services files and settings. You must be logged in as administrator to remove Common Services.
You cannot uninstall Common Services when other applications that are dependent on Common Services are installed. Before uninstalling Common Services, uninstall these application.
To uninstall Common Services 3.0.6:
Step 1
If the WMI service is up and running, the following message appears when uninstallation starts:
The setup program has detected Windows Management Instrumentation (WMI) services running.This will lock some cisco works processes and may abort uninstallation abruptly.To avoid this, uninstallation will stop and start the WMI services.Do you want to proceed?Click Yes to proceed with this uninstallation.Click No to exit uninstallation.The Uninstallation dialog box appears with the installed components.
Step 2
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Click Select All to uninstall all the components and click Next.
You must uninstall all applications dependent on Common Services before uninstalling Common Services.
For example, if you select Common Services without selecting CiscoView, the following message appears:
Cannot uninstall CiscoWorks Common Services.It is required for CiscoView.The Uninstallation dialog box lists the selected components.
Step 3
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The uninstallation proceeds and the Uninstallation Complete dialog box appears after uninstallation completes.
Step 4
Caution
Known Problems in Common Services 3.0.6
None
Resolved Problems in Common Services 3.0.6
This section contains the following sections:
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Customer Found Resolved Problems in Common Services 3.0.6
Table 1 lists the customer found resolved problems in Common Services 3.0.6 that are also available in CS 3.1 (with LMS 3.0).
Table 2 lists the customer found resolved problems in Common Services 3.0.6 that are also available in CS 3.1.1 (with LMS 3.0 December 2007 Update).
Internally Found Resolved Problems in Common Services 3.0.6
Table 3 lists the resolved problems in Common Services 3.0.6 that are also available in CS 3.1 (with LMS 3.0).
Table 4 lists the resolved problems in Common Services 3.0.6 that are also available in CS 3.1.1 (with LMS 3.0 December 2007 Update).
Support for MDF 1.22
Meta Data Framework (MDF) Package defines device types in a uniform way across CiscoWorks applications. This package contains new device types, new device type definitions, new device icons, and solutions to some problems in earlier MDF packages.
Common Services 3.0.6 supports the MDF package version 1.22 that contains the following new device types:
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When you add new device types through MDF Package, it does not guarantee support for these device types in all CiscoWorks applications. Device support has to be provided by individual applications such as DFM, RME and Campus Manager. For a list of supported device types, see the relevant product documentation.
General Guidelines for Using Common Services 3.0.6
This section describes the general guidelines related to the following tasks, while using Common Services 3.0.6:
Backup and Restore
You can restore the data backed up from a server that has Common Services 3.0.x or Common Services 2.2.x installed, on a server that has Common Services 3.0.6 installed.
You must not restore the data backed up from Common Services 3.0.6, on a server that has Common Services 3.0.x (where, x<=5) installed.
For more details on backing up and restoring data, see theBacking Up Data section in the User Guide for CiscoWorks Common Services 3.0.5.
Multi-Server Deployment
You must upgrade all the servers that are part of Device and Credential Repository (DCR), and Single Sign-On (SSO) domains to Common Services 3.0.5/3.0.6.
DCR Master-Slave setup is not supported with a combination of DCR Master with Common Services 3.0.x (where, x<=4) and DCR Slave with Common Services 3.0.5/3.0.6.
For more information on Multi-server deployment and SSO, see the following sections in the User Guide for CiscoWorks Common Services 3.0.5.
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DCR Import and Export
You can export devices and credentials from a Common Services 3.x server and import them into a Common Services 3.0.5 server. You can also export devices and credentials from a Common Services 3.0.6 server and import them into another Common Services 3.0.6 server.
You must not import devices and credentials from a Common Services 3.0.6 sever into a Common Services 3.0 server.
For more information on importing and exporting devices and credentials, see the following sections in the User Guide for CiscoWorks Common Services 3.0.5.
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Related Documentation
This section contains the information of related documentation of Common Services 3.0.6.
This section contains:
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Documentation for Common Services 3.0.6
This table contains the documentation set for Common Services 3.0.6:
Readme for CiscoWorks Common Services 3.0.6 on Solaris
PDF on Cisco.com Software Download site:
Readme for CiscoWorks Common Services 3.0.6 on Windows (this document)
PDF on Cisco.com Software Download site:
Context-sensitive Online help
Part of software image. See Accessing Online Help for more information.
Documentation for Common Services 3.0.5
This table contains the documentation set for Common Services 3.0.5:
Release Notes for CiscoWorks Common Services 3.0.5 on Solaris
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http://cisco.com/en/US/products/sw/cscowork/ps3996/prod_release_notes_list.html
Release Notes for CiscoWorks Common Services 3.0.5 on Windows
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http://cisco.com/en/US/products/sw/cscowork/ps3996/prod_release_notes_list.html
User Guide for CiscoWorks Common Services 3.0.5
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http://cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_list.html
Installation and Setup Guide for CiscoWorks Common Services 3.0.5 (Includes CiscoView) on Solaris
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http://cisco.com/en/US/products/sw/cscowork/ps3996/prod_installation_guides_list.html
Installation and Setup Guide for CiscoWorks Common Services 3.0.5 (Includes CiscoView) on Windows
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http://cisco.com/en/US/products/sw/cscowork/ps3996/prod_installation_guides_list.html
Accessing Online Help
To access the Online help, go to CiscoWorks home page and click Help located at the extreme right corner of your browser window.
The Online help launches in a separate browser window.
Open Source License Acknowledgements
The following acknowledgements pertain to this software license.
OpenSSL/Open SSL Project
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).
This product includes software written by Tim Hudson (tjh@cryptsoft.com).
License Issues
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org.
OpenSSL License:
© 1998-1999 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
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"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS"' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).
Original SSLeay License:
© 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).
Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
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"This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)".
The word `cryptographic' can be left out if the routines from the library being used are not cryptography-related.
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THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The license and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution license [including the GNU Public License].
This document is to be used in conjunction with the documents listed in the Common Services 3.0.6 Related Documentation section.
CCVP, the Cisco logo, and Welcome to the Human Network are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networkers, Networking Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0711R)
Readme for CiscoWorks Common Services 3.0.6 on Windows
Copyright © 2007, Cisco Systems, Inc.
All rights reserved
