Table Of Contents

A - B - C - D - F - G - H - I - J - M - N - O - P - R - S - T - U - V -

Index

A

Admin password rules C-2

audience for this document vii

B

browser

configuring on client 3-3

software

client 1-6

server (optional) 1-3

C

cautions, significance of viii

cautions regarding

daemon manager, starting and stopping A-2

JAVA_OPTIONS environment variable, and nonstandard options 1-3

link to installation directory, removing 2-13

network inconsistencies

new installations 2-6, 2-9, 2-11, 2-16, 2-26, 2-33, 2-35

upgrades 2-22, 2-28

uninstallation method 2-39

client

configuring 3-2

browser 3-3

display fonts 3-2

Integration Utility 3-6

requirements 1-5

browser software 1-6

hardware 1-5

Java console, enabling 1-6

memory (RAM) 1-6

software 1-5

D

database password rules C-3

DCR (Device and Credentials Repository), using 3-6

Device Center, using 3-6

device support information 1-7

display fonts, setting 3-2

documentation

audience for this vii

typographical conventions in vii

drive space requirements for server 1-3

F

files modified during installation 2-5

fonts for display, setting 3-2

G

Guest password rules C-3

H

hardware requirements

client 1-5

server 1-3

I

installation 2-1

(see also post-installation steps) 3-1

(see also prerequisites) 1-1

(see also troubleshooting installation) A-1

before installation 2-3

server IP address, using 2-4

system files modified during installation 2-5

TCP and UDP ports used 2-4

errors, checking for 2-11

new installations 2-5

custom 2-11

mounted directory, from 2-18

password rules for C-2

reinstallations 2-35

custom 2-37

Service Packs, and 1-6

task overview 2-2

uninstallation 2-39

upgrades 2-18

custom 2-28

typical 2-24

upgrade paths 1-2

user inputs for D-1

custom installations D-2

typical installations D-1

verifying 2-38

Integration Utility, configuring 3-6

Internet Explorer, version to use 1-6

IP address of server, using 2-4

J

JAVA_OPTIONS environment variable, caution regarding nonstandard options and 1-3

Java console, enabling 1-6

Java Plug-in, version to use 1-6

M

memory (RAM) requirements

client 1-6

server 1-3

messages you may see during installation A-3

Microsoft software required 1-6

mounting and unmounting a CD-ROM drive B-1

mounting

local drive B-1

remote drive B-2

unmounting B-4

local drive B-4

remote drive B-4

Mozilla, version to use

on client 1-6

on server 1-3

N

natural languages supported 1-3

Network Management Systems (NMS) supported 1-7

O

overviews of

CiscoWorks Common Services 1-2

installation tasks 2-2

P

password information C-1

Admin password rules C-2

CiscoWorks Common Services Database password rules C-3

Guest password rules C-3

new installation rules C-2

patches required for installation 1-4

post-installation steps 3-1

client systems, configuring 3-2

browser 3-3

display fonts 3-2

Integration Utility 3-6

DCR (Device and Credentials Repository), using 3-6

Device Center, using 3-6

server

access ports 3-5

systems, configuring 3-2

using CiscoView 3-6

prerequisites for installation 1-1

client 1-5

browser software 1-6

hardware 1-5

Java console, enabling 1-6

memory (RAM) 1-6

software 1-5

device support information 1-7

NMS environments supported 1-7

server 1-3

drive space 1-3

hardware 1-3

memory (RAM) 1-3

software, optional 1-3

software, required 1-3

Solaris patches 1-4

upgrade paths 1-2

R

reinstallations 2-35

custom 2-37

S

server

access ports used 3-5

configuring 3-2

requirements 1-3

drive space 1-3

hardware 1-3

memory (RAM) 1-3

software, optional 1-3

software, required 1-3

Solaris patches 1-4

Service Packs, and installation 1-6

software requirements

client 1-5

patches 1-4

server

optional 1-3

required 1-3

Solaris patches required for installation 1-4

supported devices, information 1-7

system files modified during installation 2-5

T

TCP and UDP ports used 2-4

Technical Assistance Center (TAC)

steps to take before calling A-3

troubleshooting installation A-1

installation errors, checking for 2-11

messages, understanding A-3

processes, checking A-1

process status, viewing and changing A-2

typographical conventions in this document vii

U

UDP ports (see TCP and UDP ports) 2-4

uninstallation 2-39

upgrades 2-18

custom upgrades 2-28

typical upgrades 2-24

upgrade paths 1-2

V

verifying successful installation 2-38