Table Of Contents

Overview

New Features

Understanding Time Zone Settings

Learning More About the Common Services

Overview

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CiscoWorks Common Services (Common Services) represents a common set of management services that are shared by CiscoWorks applications. CiscoWorks is a family of products based on Internet standards for managing networks and devices. All CiscoWorks products use and depend on Common Services.

Common Services provides a foundation for CiscoWorks applications to share a common model for data storage, login, user role definitions, access privileges, security protocols, as well as navigation.

It creates a standard user experience for all management functions. It also provides the common framework for all basic system-level operations such as installation, data management including backup-restore and import-export, event and message handling, and job and process management.

Common Services provides a set of new features required to give the CiscoWorks applications a common look and feel. The new CiscoWorks Homepage replaces the existing desktop.

Common Services enables sharing of critical information among the various products, and provides a new framework for delivering timely support of new devices. In addition, it supports new platforms, and provides enhanced security mechanisms.

New Features

The new features and enhancements part of this release:

•AcsRegCli.pl command line script enables registration of individual applications with ACS without affecting the registration status of other applications.

•Conflict resolution option in dcrcli overwrites Device and Credential Repository (DCR) data from import source.

•Software Center CLI allows you to display the list of dependent packages for a specified package.

•Support for Java Plug-in version 1.4.2_08.

•Enhancements in Device and Credential Repository (DCR):

–Support for HTTP related credentials and attributes

–Support for CNS Configuration Engine and CNS Managed devices

See the application documentation for details on the application version that supports these features.

•Enhancements in Software Center:

–Prompt for Cisco.com credentials while selecting, scheduling, and downloading software and device updates

–Prompt for Proxy credentials while selecting, scheduling, and downloading software and device updates if you have configured Proxy settings

•Support for Cisco Secure ACS 4.0(1) Appliance and Cisco Secure ACS 4.0(1) for Windows Server.

•Enhancements in Audit Log.

Audit Log provides information on:

–CiscoWorks Local user addition

–CiscoWorks Local user modification

–CiscoWorks Local user deletion

–CiscoWorks login failures.

•Support for MDF 1.6.

Meta Data Framework (MDF) Package defines device types in a uniform way across CiscoWorks applications. MDF Package allows you to add new device types to the existing set of device types defined in CiscoWorks Common Services 3.0.

The MDF package 1.6 is a cumulative package that includes the new device types added after the release of CiscoWorks Common Services 3.0 as well as those defined in Common Services 3.0 and till MDF package Version 1.5. This package contains new device types, new device type definitions, new device icons, and solutions to some problems in earlier MDF packages.

The MDF package 1.6 contains the following new device types:

–Cisco CSS 11503 Content Services Switch(1.3.6.1.4.1.9.9.368.4.5)

–Cisco CSS 11506 Content Services Switch(1.3.6.1.4.1.9.9.368.4.6)

–Cisco 1803 Integrated Services Router(1.3.6.1.4.1.9.1.640)

–Cisco 7604 Router(1.3.6.1.4.1.9.1.658)

–Cisco 851 Integrated Services Router(1.3.6.1.4.1.9.1.566)

–Cisco 871 Integrated Services Router(1.3.6.1.4.1.9.1.571)

–Cisco 876 Integrated Services Router(1.3.6.1.4.1.9.1.568)

–Cisco 878 Integrated Services Router(1.3.6.1.4.1.9.1.570)

–Cisco ME 2400-24TS-A Switch(1.3.6.1.4.1.9.1.734)

–Cisco ME 3400-24TS-A Switch(1.3.6.1.4.1.9.1.736)

–Cisco IDS 4220 Sensor(1.3.6.1.4.1.9.1.741)

–Cisco IDS 4230 Sensor(1.3.6.1.4.1.9.1.742)

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Note Addition of new device types through MDF Package does not guarantee support for these device types in all the CiscoWorks applications. Device support has to be provided by individual applications such as DFM, RME and Campus Manager. For a list of supported device types, see the relevant Product Documentation.

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For details on Common Services 3.0 features see:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0/user/guide/overview.html#wp1060149

Understanding Time Zone Settings

Common Services and associated CiscoWorks application suites support many time zones. However, applications that have scheduling and reporting functions, and applications that produce or use time stamps vary based on:

•Server and client—Time stamps can differ between server and client if they are located in different time zones.

•Platforms—Windows and UNIX servers support different time zones and are not synchronized.

For detailed information, see the Release Notes included with your CiscoWorks applications.

Learning More About the Common Services

You can find detailed information on the features and functions of CiscoWorks Common Services in the following sections:

•Interacting With CiscoWorks Homepage

•Setting up Security

•Generating Reports

•Administering Common Services

•Managing Device and Credentials

•Administering Groups

•Using Device Center

•Working With Software Center

In addition, the Online help included with Common Services provides explanations and procedures for the related tasks.

You can launch the Online help from the CiscoWorks Homepage by clicking the Help button on top of the right hand side of the CiscoWorks Homepage.

For tips about accessing Online help, see Using Online Help.

You can check the version details and licensing information about Common Services by clicking the About button on top of the right hand side of the CiscoWorks Homepage.