Installation and Setup Guide for CiscoWorks Common Services 3.0.3 (Includes CiscoView) on Windows
Index

Table Of Contents

A - B - C - D - F - G - H - I - J - M - N - O - P - R - S - T - U - V - W -

Index

A

audience for this document vii

B

backing up data before an upgrade 2-24

C

casuser permissions 3-9

cautions, significance of viii

cautions regarding

daemon manager, starting and stopping A-3

disabling Terminal Services 1-7

JAVA_OPTIONS environment variable, and nonstandard options 1-5

restarting the system

custom upgrades 2-13, 2-18, 2-28, 2-34, 2-39, 2-45, 2-48

uninstallation method 2-47

CiscoWorks B-3

CiscoWorks Common Services Overview 1-1

client

configuring

browser 3-2

display fonts 3-2

requirements 1-7

browser software 1-8

hardware 1-7

Java console, enabling 1-9

memory (RAM) 1-8

software 1-7

client browser 1-8

Co-existence with applications during upgrade 2-21

configuring browser on client 3-2

configuring client systems 3-1

Contacting A-3

D

database password rules B-3

DCR (Device and Credentials Repository), using 3-8

Device Center, using 3-7

device support information 1-10

display fonts, setting 3-2

documentation

audience for this vii

specific to this product ix

typographical conventions in vii

drive space requirements for server 1-3

F

fonts for display, setting 3-2

G

Guest password rules B-3

H

hardware requirements

client 1-7

server 1-3

HP OpenView, and installation 2-5

I

installation 2-1

(see also post-installation steps) 3-1

(see also prerequisites) 1-1

(see also troubleshooting installation) A-1

before installation 2-3

Microsoft software, installing 2-5

TCP and UDP ports used 2-7

new installations 2-9

custom 2-13

password rules for B-3

procedure 2-9

typical 2-10

reinstallations

password rules for B-2

procedure 2-34

task overview 2-2

uninstallation 2-47

upgrades 2-19

backing up data 2-24

custom 2-29

from previous versions 2-21

password rules for B-2

procedure 2-24

typical 2-25

upgrade paths 1-2

user inputs for C-1

custom installations C-3

typical installations C-1

verifying 2-46

installation tasks overview 2-2

Integration Utility, configuring 3-7

J

JAVA_OPTIONS environment variable, caution regarding nonstandard options and 1-5

Java console, enabling 1-9

M

memory (RAM) requirements

client 1-8

server 1-3

messages you may see during installation A-4

Microsoft software required 2-5

Mozilla, version to use

on client 1-8

N

natural languages supported 1-4

Network Management Systems (NMS) supported 1-10

O

OBDC Driver Manager, required for installation 1-4

P

password information B-1

Admin password rules B-3

Guest password rules B-3

new installation rules B-3

upgrade and reinstallation rules B-2

post-installation steps 3-1

casuser permissions 3-9

client systems, configuring 3-1

browser 3-2

display fonts 3-2

DCR (Device and Credentials Repository), using 3-8

Device Center, using 3-7

Integration Utility 3-7

server, access ports 3-7

using CiscoView 3-9

prerequisites for installation 1-1

client 1-7

browser software 1-8

hardware 1-7

Java console, enabling 1-9

memory (RAM) 1-8

software 1-7

device support information 1-10

NMS environments supported 1-10

server 1-3

drive space 1-3

hardware 1-3

memory (RAM) 1-3

software, required 1-4

terminal server support 1-5

about Terminal Services 1-5

upgrade paths 1-2

R

reinstallations 2-34

S

server

access ports used 3-7

requirements 1-3

drive space 1-3

hardware 1-3

memory (RAM) 1-3

software, required 1-4

Service Packs, and installation 1-4, 1-7

software requirements

client 1-7

Microsoft, installing 2-5

server

required 1-4

supported devices, information 1-10

T

TCP and UDP ports used 2-7

terminal server support 1-5

about Terminal Services 1-5

enabling or disabling Terminal Services

on Windows 2000 1-6

on Windows 2003 1-7

troubleshooting installation A-1

CiscoWorks administration password, changing A-11

HP OpenView, and installation speed 2-5

messages, understanding A-4

processes, checking A-1

process status, viewing and changing A-2

typographical conventions in this document vii

U

UDP ports (see TCP and UDP ports) 2-7

uninstallation 2-47

upgrade

Notes 2-20

upgrades 2-19

backing up data 2-24

custom upgrades 2-29

procedure 2-24

typical upgrades 2-25

upgrade paths 1-2

V

verifying successful installation 2-46

W

Windows software required for installation 1-4