CiscoWorks Common Services 2.2
Prerequisites

Table Of Contents

Prerequisites

Product Overview

CiscoWorks Common Services Upgrade

Server Requirements

Client Requirements

Supported Devices

Supported Network Management System Environments


Prerequisites


This chapter describes the factors that you should consider before installing
CiscoWorks Common Services on a Windows system. It contains:

Product Overview

Server Requirements

Client Requirements

Supported Devices

Supported Network Management System Environments

Product Overview

CiscoWorks Common Services, the foundation for the CiscoWorks family of products and other Cisco product families, enables the deployment, monitoring, and troubleshooting of devices across your network. CiscoWorks Common Services includes:

CiscoWorks Common Services 2.2—A set of shared application services.

CiscoView 5.5—A graphical device management tool.

Integration Utility 1.5—An integration module that supports third-party Network Management Systems (NMS).

CiscoWorks Common Services Upgrade

Table 1-1 describes the different local upgrade paths and results. See the "Installing CiscoWorks Common Services" chapter for installation instructions.

Table 1-1 Upgrade Paths

Existing Software
Results

Clean machine

CiscoWorks Common Services is installed in the specified directory.

CiscoWorks Common Services 2.2

Reinstallation of CiscoWorks Common Services overwrites the previously installed Common Services components. All data is preserved.

CD One, 5th Edition

CiscoWorks Common Services overwrites the previously installed Common Services components. All data is preserved.

CD One, 5th Edition + Core 1.0

CiscoWorks Common Services overwrites the previously installed Common Services components. All data is preserved.

CD One, 4th Edition

CiscoWorks Common Services overwrites the previously installed Common Services components. All data is preserved.

Core 1.0

CiscoWorks Common Services overwrites the previously installed Common Services components. All data is preserved.


Server Requirements

The minimum system requirements for installing CiscoWorks Common Services are shown in Table 1-2.

Table 1-2 Server System Requirements1  

Requirement Type
Minimum Requirements

System hardware

IBM PC-compatible system with 500 MHz Intel Pentium processor.

Color monitor.

CD-ROM drive.

Memory (RAM)

512 MB (to install all CiscoWorks Common Services components).

Available drive space2

2 GB.

Paging file space equal to double the amount of memory (RAM). For example, if your system has 256 MB of RAM, you need 512 MB of page file.

NTFS file system required for secure operation.

At least 16 MB in Windows temporary directory (%TEMP%).

System software3

ODBC Driver Manager 3.5.10.

Windows Professional or Server with Service Pack 3.

Windows Advanced Server without enabling terminal services.

Note CiscoWorks Common Services 2.2 supports only US-English and Japanese versions of Windows Operating Systems. It does not support any other language version. Set the default locale to US-English for US-English version and Japanese for Japanese version.

Additional software
(Optional)

Browsers

Microsoft Internet Explorer 6.0 (version 6.0.2600.0000), and Internet Explorer 6.0 with Service Pack 1 (version 6.0.2800.1106), Java Virtual Machine (JVM) 5.0.0.3802 and later, and Java Plug-in version 1.3.1.
To verify the JVM, select View > Java Console from Internet Explorer.

Netscape Navigator 4.78 and 4.79.

1 Minimum requirements vary, depending on which components you choose to install:
Integration Utility alone requires 256 MB RAM and 50 MB disk space.
CiscoView requires 512 MB RAM and 96 MB disk space.

2 Do not install CiscoWorks on a FAT file system.

3 You cannot install CiscoWorks on a system configured as a primary or backup domain controller .
Do not install CiscoWorks in an encrypted directory. CiscoWorks does not support directory encryption.



Note Installation will continue with a warning message on a Windows Advanced Server if the terminal services is enabled with remote admin mode, and aborts when terminal server is enabled in application mode.



Caution Do not use non-standard java options through _JAVA_OPTIONS environment variable.

Client Requirements

The minimum system requirements for the client are shown in Table 1-3. For information about configuring client systems, see the Preparing to Use CiscoWorks Common Services chapter.

Table 1-3 Client System Requirements 

Requirement Type
Minimum Requirements

System hardware and software

Client system:

IBM PC-compatible system with at least a 300 MHz Pentium processor running Windows 2000 with Service Pack 3 (Professional and Server), Windows XP SP1.
SPARC Ultra 10 running Solaris 2.7 or 2.8.

Color monitor with video card set to 256 colors.

Memory (RAM)

256 MB.

Browser

One of these browsers:

On Windows and Windows XP clients:

Microsoft Internet Explorer 6.0 (version 6.0.2600.0000) or Internet Explorer 6.0 with Service Pack 1(version 6.0.2800.1106)

Java Virtual Machine (JVM) 5.0.0.3802 and later, and Java Plug-in version 1.3.1.

To verify the JVM:
From Internet Explorer, select View > Java Console.
From Netscape Navigator, select Tools > Server > Java Console.

Netscape Navigator 4.78 and 4.79.

On Solaris clients:

Netscape Navigator 4.76 for Solaris 2.7 and 2.8.


Caution For Solaris, use Netscape Navigator downloaded from Sun site only.

Supported Devices

CiscoView manages and configures different types of Cisco devices. See Using CiscoView 5.5 for supported device information.

Supported Network Management System Environments

The NMS supported for importing device information into the CiscoView application is HP OpenView Network Node Manager. See Using CiscoView 5.5 and the online help for information about importing devices.

You must stop HP OpenView before installing CiscoWorks Common Services, restart HP OpenView after you have installed CiscoWorks Common Services. Otherwise, the installation will take longer to complete.