CiscoWorks Common Services 2.2
Preparing to Use CiscoWorks Common Services

Table Of Contents

Preparing to Use CiscoWorks Common Services

Configuring Client Systems

Set Display Fonts

Configure Web Browser

Configure the Integration Utility

Accessing the Server

Using CiscoView


Preparing to Use CiscoWorks Common Services


Now that you have installed CiscoWorks Common Services, you must configure the client system to use CiscoWorks Common Services.

This chapter consists of:

Configuring Client Systems

Accessing the Server

Using CiscoView

The server system can be used as both the client and server, in which case you must configure the web browser on the server.

Configuring Client Systems

Configure your client system to be used with CiscoWorks Common Services software.

Set Display Fonts

For Microsoft Windows systems, set the display to use small fonts:


Step 1 Select Start  >  Settings  >  Control Panel.

The Control Panel window appears.

Step 2 Double-click the Display icon.

The Display Properties dialog box appears.

Step 3 Click the Settings tab.

If Small Fonts is selected in the Font Size list, your display font is set correctly.

If Small Fonts is not selected, select it from the Font Size drop-down list, then click OK.

The System Settings Change dialog box appears.

Step 4 If you changed the font size, click Yes to restart your system.


Configure Web Browser

To configure your web browser:


Step 1 Enable Java and JavaScript:

Netscape Navigator—Select Edit  >  Preferences  >  Advanced. Select the Enable Java and Enable JavaScript check boxes, and click OK.

Microsoft Internet Explorer—Select Tools  >  Internet Options  >  Advanced. Under the Microsoft VM heading, select Java console enabled, JIT compiler for virtual machine enabled, and Java logging enabled and click OK.

Step 2 Set your browser cache to at least 6 MB:

Netscape Navigator—Select Edit  >  Preferences  >  Advanced  >  Cache. Set both the memory cache and the disk cache to at least 6144 KB and click OK.

Internet Explorer—Select Tools  >  Internet Options  >  General, then click Settings. Set the cache to at least 6 MB using the Amount of disk space to use slide bar. Click OK to close the Settings dialog box and return to the Internet Options dialog box, then click OK again.

Step 3 Configure your browser to accept all cookies:

Netscape Navigator—Select Edit  >  Preferences  >  Advanced. Select the Accept all cookies radio button, then click OK.

Internet Explorer—Select Tools  >  Internet Options  >  Privacy. Scroll the settings bar down to select Accept all Cookies. Click OK.

Step 4 Configure your browser to compare each page with its cached version every time it loads a page:

Netscape Navigator—Select Edit  >  Preferences  >  
Advanced  >  Cache
. Select the Every Time radio button, then click OK.

Internet Explorer—Select Tools  >  Internet Options  >  General, then click Settings under Temporary Internet files group. Select the Every visit to the page radio button, then click OK twice.


Note This option must be set to prevent Internet Explorer from using the cached information for help links. If it is not set, the first help link is displayed properly. However, the second time you click a link, the first page is displayed again.


Step 5 Change the default timeout to 20 minute. This is only for Internet Explorer —See the instructions on the Microsoft Support Web site.

Step 6 Enable style sheets:

Netscape Navigator—Select Edit  >  Preferences  >  Advanced. Select the Enable Style Sheets check box, then click OK.

Internet Explorer—Select Tools > Internet Options  >  General, then click Accessibility. Make sure that the Format documents using my style sheet check box is not selected, then click OK to close the Accessibility dialog box, then click OK again to close the Internet Options dialog box.

Step 7 Change the default font to sans-serif for improved readability:

Netscape Navigator—Select Edit  >  Preferences  >  Appearance  >  Fonts. Select a sans-serif font (for example, Arial) and a font size in the Variable Width Font and Fixed Width Font selection areas, then click OK. The text in the browser window is redrawn using the new fonts.

Internet Explorer—Select Tools  >  Internet Options  > General, then click Fonts. Select a sans-serif font (for example, Arial) from the Web page font and Plain text font lists, then click OK. Click OK to close the dialog box. The text in the browser window is redrawn using the new fonts.


If you have browser problems after configuring your browser, increase your disk cache settings.

After the web browser is installed on the client system, there are no additional disk space requirements. However, because the browser uses the local disk to store cached information, make sure you have enough disk space for the amount of cached information you want to store. All CiscoWorks Common Services information is stored on the CiscoWorks Server.

Configure the Integration Utility

The Integration Utility allows you to launch CiscoView from an SNMP platform even when CiscoView is running on a different system than the NMS. It also allows you to integrate other applications into NMS menu.

See Using CiscoView for information about configuring the Integration Utility.

Accessing the Server

CiscoWorks Common Services uses port 1741 for the HTTP server and port 1742 for HTTPS server (SSL).

To access the server from a client system, enter any one of these URLs in your web browser:

If SSL is disabled and if you installed CiscoWorks Common Services on the default port, and enter:

http://server_name:1741

If SSL is enabled, and if you installed CiscoWorks Common Services on the default port, enter:

https://server_name:1742

where server_name is the hostname of the server on which you installed CiscoWorks Common Services.

In addition, see the "TCP and UDP Ports Used" section.

In the main CiscoWorks desktop, the Login Manager appears. See User Guide for CiscoWorks Common Services for information about logging in.

Using CiscoView

CiscoView is a graphical SNMP-based device management tool that provides real-time views of networked Cisco Systems devices.

See Using CiscoView 5.5 for information about launching and using CiscoView.