Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - P - R - S - T - U - V -

Index

A

additional software required (see Microsoft software)   1-3

administrators (see network administrators)   vii

Admin password rules   B-1

audience for this document   vii

B

browser

configuring after installation   2-2

requirements (see prerequisites for installing CiscoWorks Common Services)   1-5

troubleshooting setup   A-16

C

cautions

regarding

CiscoWorks Common Services, uninstalling   2-31

restarting your system after an upgrade   2-27

restarting your system after new installations   2-22

significance of   viii

checking processes after installation   A-1

Cisco.com, accessing   xi

CiscoView

launching and using   2-5

relationship to CiscoWorks Common Services   1-1

selecting for installation

custom installation   2-13

typical installation   2-10

using   2-5

client

requirements (see prerequisites for installing CiscoWorks Common Services)   1-4

systems, configuring after installation   2-1

browser   2-2

display fonts (Windows only)   2-2

Integration Utility   2-4

Common Services Database password rules   B-3

custom installations

new   2-12

upgrades   2-23

user inputs for   C-2

D

devices, supported   1-5

display fonts, configuring after installation (Windows only)   2-2

documentation   ix

additional online   xi

audience for this   vii

feedback, submitting electronically   xii

obtaining   xi

CD-ROM   xi

Cisco.com   xi

ordering   xii

other Cisco publications and information   xv

related to this product   x

typographical conventions in   vii

drive space requirements (see prerequisites for installing CiscoWorks Common Services)   1-3

E

exporting data prior to upgrades   2-28

express installations

new   2-8

upgrades   2-20

user inputs for   C-1

F

fonts, configuring after installation (Windows only)   2-2

G

Guest password rules   B-2

H

hardware requirements (see prerequisites for installing CiscoWorks Common Services)   1-2

help   xiii

(see also troubleshooting)   A-1

Cisco.com   xiii

online documentation   xi

TAC   xiii

Escalation Center   xv

website   xiv

things to do before calling   A-3

I

installing CiscoWorks Common Services   2-1

(see also post-installation steps)   2-1

caution regarding restarting your system

after installation   2-22

after upgrades   2-27

exporting data   2-28

installation, verifying   2-30

installation messages, interpreting   A-4

installation notes   2-2

new installations   2-7

custom installations   2-12

express installations   2-8

typical installation   2-10

overview   2-1

preparation for   2-3

Microsoft software, required   2-4

TCP and UDP ports used, considerations   2-5

prerequisites (see prerequisites for installing CiscoWorks Common Services)   1-1

reinstalling   2-29

tasks, sequential overview (table)   2-2

uninstalling   2-30

caution regarding   2-31

running Uninstall   2-31

upgrading (see upgrading CiscoWorks Common Services)   2-16

user inputs for installation   C-1

custom installation   C-2

express installation   C-1

typical installation   C-2

Integration Utility

configuring   2-4

relationship to CiscoWorks Common Services   1-1

selecting for installation

custom installation   2-13

typical installation   2-10

L

Licensing Database password rules   B-3

M

memory requirements (see prerequisites for installing CiscoWorks Common Services)   1-5

messages during installation, interpreting   A-4

Microsoft software required for installation   2-4

N

network administrators

privileges from the browser and server   A-2

required skills for   vii

network management system environments supported   1-5

P

password Information   B-1

Admin password rules   B-1

Common Services Database password rules   B-3

Guest password rules   B-2

Licensing Database password rules   B-3

ports used, TCP and UDP   2-5

combination   2-6

incoming   2-5

outgoing   2-6

post-installation steps   2-1

CiscoView, using   2-5

CiscoWorks Server, accessing   2-5

configuring client systems   2-1

browser, configuring   2-2

display fonts, setting (Windows only)   2-2

Integration Utility, configuring   2-4

prerequisites for installing CiscoWorks Common Services

client

browsers   1-5

memory (RAM)   1-5

system hardware   1-4

system software   1-4

server

additional software (see Microsoft software)   1-3

available drive space   1-3

memory (RAM)   1-2

system hardware   1-2

system software   1-3

process status, viewing   A-1

product overview   1-1

R

RAM requirements (see prerequisites for installing CiscoWorks Common Services)   1-5

reinstalling CiscoWorks Common Services (see installing)   2-29

removing CiscoWorks Common Services (see installing)   2-30

S

server requirements (see prerequisites for installing CiscoWorks Common Services)   1-2

software requirements (see prerequisites for installing CiscoWorks Common Services)   1-3

stopping processes   A-2

supported

devices   1-5

network management system environments   1-5

T

TAC (Technical Assistance Center)   xiii

Escalation Center   xv

things to do before calling   A-3

website   xiv

TCP and UDP ports used   2-5

combination   2-6

incoming   2-5

outgoing   2-6

technical support   xiii

(see also troubleshooting)   A-1

Cisco.com   xiii

TAC   xiii

Escalation Center   xv

website   xiv

troubleshooting   A-1

browser setup   A-16

checking processes after installation   A-1

installation messages, interpreting   A-4

typical installations

new   2-10

upgrades   2-21

user inputs for   C-2

typographical conventions in this document   vii

U

UDP and TCP ports used   2-5

combination   2-6

incoming   2-5

outgoing   2-6

uninstalling (see installing CiscoWorks Common Services)   2-30

upgrading CiscoWorks Common Services   2-16

custom installation   2-23

exporting your data   2-28

express installation   2-20

from earlier versions   2-17

backing up your data   2-18

install program, running   2-19

local upgrades   2-17

typical installation   2-21

without overwriting your current version   2-28

V

verifying installation   2-30

viewing process status   A-1