Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V -

Index

A

additional required software (see Microsoft software)   1-3

administrators (see network administrators)   vii

Admin password rules   C-1

audience for this document   vii

B

browser

configuring after installation   3-3

requirements (see prerequisites for installing CiscoWorks Common Services)   1-5

troubleshooting setup of   A-8

C

cautions

regarding

CiscoWorks Common Services, uninstalling   2-29

Java Plug-in and Netscape Navigator   3-3

link to installation directory, changing   2-8, 2-11

network inconsistencies   2-18

significance of   viii

checking processes after installation   A-1

Cisco.com, accessing   xi

CiscoView

launching and using   3-6

relationship to CiscoWorks Common Services   1-1

selecting for installation

custom installation   2-11

typical installation   2-9

CiscoWorks Server, URL for   3-6

client

requirements (see prerequisites for installing CiscoWorks Common Services)   1-5

systems, configuring after installation   3-2

browser   3-3

display fonts (Windows only)   3-2

Integration Utility   3-5

Common Services Database password rules   C-2

custom installations

new   2-11

upgrades   2-23

user inputs for   D-2

D

devices, supported   1-6

display fonts, configuring after installation (Windows only)   3-2

documentation   ix

additional online   xi

audience for this   vii

feedback, submitting electronically   xii

obtaining   xi

CD-ROM   xi

Cisco.com   xi

ordering   xii

other Cisco publications and information   xv

related to this product   x

typographical conventions in   vii

drive space requirements (see prerequisites for installing CiscoWorks Common Services)   1-2

E

environment variables, setting in preparation for installation   3-1

express installations

new   2-7

upgrades   2-20

user inputs for   D-1

F

fonts, configuring after installation (Windows only)   3-2

G

Guest password rules   C-1

H

hardware requirements (see prerequisites for installing CiscoWorks Common Services)   1-2

help   xiii

(see also troubleshooting)   A-1

Cisco.com   xiii

online documentation   xi

TAC   xiii

Escalation Center   xv

website   xiv

things to do before calling   A-3

I

installing CiscoWorks Common Services   2-1

(see also post-installation steps)   3-1

exporting data   2-27

installation, verifying   2-2

installation messages, interpreting   A-4

new installations   2-5

custom installations   2-11

express installations   2-7

typical installation   2-8

overview   2-1

preparation for   2-2

environment variables, setting   3-1

Microsoft software, optional   1-3

TCP and UDP ports, consideration   2-3

tasks, sequential overview (table)   2-2

uninstalling   2-29

upgrades (see upgrading CiscoWorks Common Services)   2-17

user inputs for installation   D-1

custom installation   D-2

express installation   D-1

typical installation   D-2

Integration Utility

configuring   3-5

relationship to CiscoWorks Common Services   1-1

selecting for installation

custom installation   2-11

typical installation   2-9

IP server address, changing   2-2

L

Licensing Database password rules   C-2

M

memory requirements (see prerequisites for installing CiscoWorks Common Services)   1-5

messages during installation, interpreting   A-4

mounting and unmounting the CD-ROM

mounting

a local CD-ROM drive   B-1

a remote CD-ROM drive   B-3

unmounting

a local CD-ROM drive   B-6

a remote CD-ROM drive   B-6

N

network administrators

privileges from the browser and server   A-2

required skills for   vii

network management system environments supported   1-6

O

opt/CSCOpx directory, required   2-8, 2-11

P

password Information   C-1

Admin password rules   C-1

Common Services Database password rules   C-2

Guest password rules   C-1

Licensing Database password rules   C-2

patches recommended   1-4

ports used, TCP and UDP   2-3

combination   2-4

incoming   2-3

outgoing   2-3

post-installation steps   3-1

CiscoWorks Server, accessing   3-6

configuring client systems   3-2

browser, configuring   3-3

display fonts, setting   3-2

Integration Utility, configuring   3-5

launching and using CiscoView   3-6

prerequisites for installing CiscoWorks Common Services   1-1

client

browsers   1-5

memory (RAM)   1-5

system hardware   1-5

system software   1-5

server

additional software (see Microsoft software)   1-3

available drive space   1-2

memory (RAM)   1-2

system hardware   1-2

system software   1-3

process status, viewing   A-2

product overview   1-1

R

RAM requirements (see prerequisites for installing CiscoWorks Common Services)   1-5

recommended patches   1-4

removing CiscoWorks Common Services from your system (see installing CiscoWorks Common Services)   2-29

S

server requirements (see prerequisites for installing CiscoWorks Common Services)   1-2

software requirements (see prerequisites for installing CiscoWorks Common Services)   1-3

stopping processes   A-2

supported

devices   1-6

network management system environments   1-6

system files modified during installation   2-4

T

TAC (Technical Assistance Center)   xiii

Escalation Center   xv

things to do before calling   A-3

website   xiv

TCP and UDP ports used   2-3

combination   2-4

incoming   2-3

outgoing   2-3

technical support   xiii

(see also troubleshooting)   A-1

Cisco.com   xiii

TAC   xiii

Escalation Center   xv

website   xiv

troubleshooting   A-1

browser setup   A-8

checking processes after installation   A-1

installation messages, interpreting   A-4

typical installations

new   2-8

upgrades   2-21

user inputs for   D-2

typographical conventions in this document   vii

U

UDP and TCP ports used   2-3

combination   2-4

incoming   2-3

outgoing   2-3

uninstalling (see installing CiscoWorks Common Services)   2-29

unmounting

a local CD-ROM drive   B-6

a remote CD-ROM drive   B-6

upgrading CiscoWorks Common Services   2-17

custom installation   2-23

express installation   2-20

local upgrades   2-17

backing up your data   2-17

patch required for   2-17

remote upgrades   2-26

typical installation   2-21

V

verifying

available disk space   1-3

installation   2-2

viewing process status   A-2