Table Of Contents
A - B - C - D - E - F - H - I - M - N - O - P - R - S - T - U - V - W -
Index
A
accessing CiscoWorks2000 Server 3-5
additional required software (see Microsoft software) 1-3
administrators (see network administrators) vii
audience for this document vii
B
browser
configuring after installation 3-3
requirements (see prerequisites for installing CD One) 1-5
troubleshooting setup of A-9
C
cautions
regarding
CD One, uninstalling 2-20
link to installation directory, changing 2-6
significance of viii
CD-ROM, obtaining Cisco documentation on ix
checking processes after installation A-2
Cisco.com, obtaining technical assistance through x
CiscoView
launching and using 3-5
relationship to CD One 1-2
CiscoWorks2000 Server, URL for 3-5
client
requirements (see prerequisites for installing CD One) 1-5
systems, configuring after installation 3-2
browser 3-3
display fonts (Windows only) 3-2
Integration Utility 3-5
CMF (Common Management Foundation), relationship to CD One 1-2
CMF Base Desktop
relationship to CD One 1-2
selecting for installation 2-13
D
devices, supported 1-6
display fonts, configuring after installation (Windows only) 3-2
documentation
feedback, providing electronically or by mail x
obtaining ix
on a CD-ROM ix
on the World Wide Web ix
ordering ix
related viii
drive space requirements (see prerequisites for installing CD One) 1-3
E
environment variables, setting in preparation for installation 3-2
F
fonts, configuring after installation (Windows only) 3-2
H
hardware requirements (see prerequisites for installing CD One) 1-3
help
network administrators (TAC)
things to do before calling A-4
online viii
see also troubleshooting A-1
technical assistance, obtaining x
Cisco.com x
TAC xi
I
installing CD One 2-1
installation messages, interpreting A-4
new installations 2-5
preparation for 2-2
setting environment variables 3-2
TCP and UDP ports, consideration 2-3
tasks, sequential overview (table) 2-2
uninstalling 2-20
upgrades (see upgrading CD One) 2-10
Integration Utility
configuring 3-5
relationship to CD One 1-2
selecting for installation 2-13
IP server address, changing 2-3
M
memory requirements (see prerequisites for installing CD One) 1-5
messages during installation, interpreting A-4
mounting and unmounting the CD-ROM
mounting
a local CD-ROM drive B-2
a remote CD-ROM drive B-3
unmounting
a local CD-ROM drive B-6
a remote CD-ROM drive B-6
N
network administrators
privileges from the browser and server A-2
required skills for vii
network management system environments supported 1-6
O
opt/CSCOpx directory, required 2-6
P
patches recommended 1-4
ports used, TCP and UDP 2-3
post-installation steps
accessing the CiscoWorks2000 Server 3-5
configuring client systems (Windows only) 3-2
launching and using CiscoView 3-5
preparing to install CD One 2-2
prerequisites for installing CD One 1-1
client
browsers 1-5
memory (RAM) 1-5
system hardware 1-5
system software 1-5
server
additional software (see Microsoft software) 1-3
available drive space 1-3
memory (RAM) 1-3
system hardware 1-3
system software 1-3
process status, viewing A-2
product overview 1-2
R
RAM requirements (see prerequisites for installing CD One) 1-5
reader comment form, submitting electronically x
recommended patches 1-4
removing CD One from your system (see installing CD One) 2-20
S
server requirements (see prerequisites for installing CD One) 1-3
software requirements (see prerequisites for installing CD One) 1-3
stopping processes A-3
support
network administrators (TAC)
things to do before calling A-4
see also troubleshooting A-1
supported
devices 1-6
network management system environments 1-6
system files modified during installation 2-4
T
TAC (Technical Assistance Center)
contacting (network adminstrators only)
things to do before calling A-4
obtaining support from xi
how the Escalation Center works xii
priority levels, understanding xi
telephone numbers xii
website xi
TCP and UDP ports used, consideration 2-3
Technical Assistance Center (see TAC) xi
technical support x
through Cisco.com x
through TAC xi
telephone numbers for TAC (see technical support) xii
troubleshooting A-1
browser setup A-9
checking processes after installation A-2
installation messages, interpreting A-4
typographical conventions used in this document vii
U
UDP and TCP ports used 2-3
uninstalling CD One (see installing CD One) 2-20
unmounting
a local CD-ROM drive B-6
a remote CD-ROM drive B-6
upgrading CD One 2-10
local upgrades 2-10
from applications prior to CD One 2-10
from previous editions of CD One 2-11
patch required for upgrades from previous editions of CD One 2-11
remote upgrades 2-17
URL for the CiscoWorks2000 Server 3-5
V
verifying
available disk space 1-4
installation 2-2
viewing process status A-2
W
World Wide Web
contacting TAC via xi
obtaining Cisco documentation via ix