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User Guide for Campus Manager 5.2 (with LMS 3.2)
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Notices
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Preface
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Chapter 1 About Campus Manager
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Chapter 2 Whats New in Campus Manager
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Chapter 3 Getting Started with Campus Manager
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Chapter 4 Integrating Campus Manager With CiscoWorks
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Chapter 5 Administering Campus Manager
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Chapter 6 Generating Reports
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Chapter 7 Tracking Users
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Chapter 8 Discrepancies and Best Practices Deviations
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Chapter 9 Using Topology Services
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Chapter 10 Managing VLANs and VTP
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Chapter 11 Managing Network Spanning Trees
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Chapter 12 Support for IPv6
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Chapter 13 Data Extraction Engine
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Chapter 14 Virtual Network Manager
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Chapter 15 Troubleshooting and FAQs
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Index
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Table Of Contents
Understanding Topology Services
Using Topology Services Legend
Understanding Topology Services Main Window
Using Topology Services Main Window
Understanding Network Topology Views
Navigating in Network Topology Views
Connecting Securely to Devices From Clients
Using Panner to View Topology Maps
Customizing Network Topology Views
Saving Network Topology View Layouts
Deleting Devices From Network View
Changing Network Topology View Layouts
Starting CiscoWorks Applications From Topology Views
Modifying Network View Features
Changing Network Topology View Properties for One User Role
Changing Network Topology View Properties for All Users
Setting Background Images for Topology Views
Understanding Cluster Switches
Enabling RMON to Measure Bandwidth Utilization
Enabling RMON on All Ports in Selected Devices
Enabling RMON on Selected Ports in Selected Devices
Customizing Bandwidth Utilization Filters
Using Find in Network Topology Views
Highlighting Devices From Summary View
Interpreting Summary Information
Interpreting Network View Summary Information
Interpreting Unconnected Device View Summary Information
Upgrading Network Topology Views
Using Microsoft Visio With Topology Views
Downloading the Cisco Visio Stencil File
Exporting Network Topology Views to Visio
Displaying Aggregate Link Attributes
Interpreting Aggregate Link Attributes
Time Domain Reflectometry Reports
Understanding Time Domain Reflectometry
Using Time Domain Reflectometry Reports
Performing Data Collection for Devices
Interpreting Device Attributes
Setting Preferred Management Addresses
Working With Application Servers
Displaying Device Service Modules
Interpreting Service Attributes
Monitoring Protocol Filter by Port
Understanding Protocol Filtering
Displaying Protocol Filter Information
Viewing Data Collection Metrics
Interpreting Topology Groups Summary Information
Understanding Hierarchical Maps
Topology Services Menu Reference
Topology Services Main Window Menu Reference
Network Topology View Menu Reference
Inter-Switch Link (ISL) Protocol
Using Topology Services
Topology Services is an application that enables you to view and monitor your network including the links and the ports of each link.
Topology Services displays the network topology of the devices discovered by Campus Manager through the Topology Maps. Besides these Maps, the application includes numerous reports that helps you to view the physical and logical connectivity in details.
Note
For information on launching Topology Services from Solaris client, see Launching Topology Services from Solaris Client. If the CiscoWorks server is not DNS resolvable from the client, see Launching Topology Services when the Server is not DNS Resolvable.
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Understanding Topology Services
You can use Topology Services to:
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Cross-launching CiscoWorks Applications from Topology Services
The following Cisco Works applications can be launched from Topology Services:
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For complete details, see Starting CiscoWorks Applications From Topology Views.
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Starting Topology Services
Select Campus Manager > Visualization > Topology Services from the LMS Portal.
You must install the Java plug-in to access Topology Services from a client. If you are prompted to install the Java plug-in, download and install it using the installation screens.
The next time you start the application, it automatically uses the plug-in. For more information on the Java Plug-in, see User Guide for CiscoWorks Common Services.
While launching Topology Services, if the daemon is down or the ANIServer process is terminated.
For daemon:
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For ANIServer:
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If the process is down, restart ANIServer by entering pdexec ANIServer at the command prompt and try again.
Step 1
Step 2
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Prerequisites to Launch Topology Services
To access Campus Manager Topology Services, we recommend that you install Java Plug-in version 1.6.0_11. If the client machine is installed with the JRE Update version equal to or higher than the recommended version, then Topology Services is launched in the client machine.
If the client machine is installed with an Update version equal to or higher than the recommended JRE version (1.6.0_11), then Topology Services will be launched only if either one of two versions is selected.
If the user selects the recommended JRE as well as the higher Update version of JRE, Topology Services will be launched with the higher Update version of JRE.
For example, CM 5.2 requires JRE 1.6.0_11 to launch Topology Services. If the client machine is installed with an Update version higher than JRE 1.6.0_11, say 1.6.0_12, and user selects JRE 1.6.0_12, then Topology Services is launched with JRE 1.6.0_12.
Launching Topology Services when the Server is not DNS Resolvable
The CiscoWorks client must be able to resolve the hostname of the CiscoWorks server to server's
IP Address, through DNS.If the CiscoWorks server is not DNS resolvable, CiscoWorks client can access it with the IP address itself, by performing the following steps:
Step 1
Solaris: NMSROOT/lib/classpath
Windows: NMSROOT\lib\classpath
where NMSROOT is the directory where you have installed CiscoWorks.
Step 2
jacorb.dns.enable=off
Step 3
The Certificate Setup page appears.
Step 4
Step 5
Step 6
Step 7
You will be able to launch Topology Services with the IP address itself.
Launching Topology Services from Windows Client
In LMS 3.1, Visibroker is migrated to JacORB.
While launching Topology Services, check whether the hostname is DNS resolvable or edit the hosts file in the Windows client.
If the mapping is not available, you need to edit the hosts file by adding the IP Address details for the LMS Server in the following format:
IPAddress Hostname
The Hostname entry can be of the form hostname, example You can access the hosts file in the Windows client from the following location:
%SYSTEMROOT%\system32\drivers\etc
Launching Topology Services from Solaris Client
The Topology_Services.jnlp file has to be associated with the correct Java application for Topology services to launch properly. You need to associate the jnlp file only once, when you access Topology Services for the first time.
While launching Topology Services, check whether the hostname is DNS resolvable or edit the hosts file in the Solaris client. You can access the hosts file in the Solaris client from the following location:
/etc
If the mapping is not available, you need to edit the hosts file by adding the IP Address details for the LMS Server in the following format:
IPAddress Hostname
To associate the jnlp file with the correct Java application:
Step 1
A pop up window is displayed, prompting you to save or cancel the Topology_Services.jnlp file.
Step 2
Step 3
A pop up window is displayed.
Step 4
Another pop up window is displayed.
Step 5
For example, if your Java plugin version is jre1.6.0_05,
the directory can be /usr/java/jre1.6.0_05/bin
Step 6
Step 7
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Using Topology Services Legend
The Topology Services Legend explains the use of icons and colors in network views. You can refer the Legend to identify devices in your network and their status. The Legend includes all manageable devices, including devices that might be in your network. Color indicators described in the Legend enable you to quickly determine the status of your network.
To display the Legend:
Step 1
The Topology Services Main Window appears.
Step 2
The Campus Manager Color and Icon Legend window opens. For details, see Table 9-1.
Step 3
Table 9-1 Color and Icon Legend
Ethernet VLAN
Filter On
FDDI Ring
Link Port
Network Topology View (Topology Map)
Switch Port
Router
Serial Bus
Switch
Switch Cloud
Virtual Switching System (VSS)
Unknown VLAN
WAN Switch
Embedded Router
Embedded Switch
Embedded SBC
End Station
Integrated Communications System
Layer 2 and Layer 3 Switch Router
Application Server
Hub
Switch Probe
Voice Gateway
Access Point
Optical Services Router
Cisco ONS Series Device
Content Engine
Content Server Switch
DSL Switch
Switch Stack
Storage Switch
Add Row
Campus Manager Server Unknown
Campus Manager Server Idle or Running
Restricted Topology View
Broadband Router
Cisco CallManager
Cluster Commander Switch
Device
Navigate Down
Link in Forwarding State
Link in Blocking State
Isolated VLAN
Community VLAN
Two-way Community VLAN
Closed Folder
Domain Folder
Open Folder
Layer Map
Route Switch Module (RSM) Switch
Display All Rows
Begin
Stop Tree
Unknown Device
Zoom to Fit
Major Fault (red)1
OK (green)
Minor Fault (yellow)
Testing (magenta)
Unknown (blue)
Active (black)
Inactive (red)
Not in network (red dashes)
Unknown (blue)
Link virtualization status as black link displays that both the interfaces connecting devices are a part of VRF
Link virtualization status as cyan link displays only one interface is a part of VRF
Link virtualization status as grey link displays no interface is a part of VRF
1 Device is not reachable using SNMP or the device is down.
Table 9-2 lists the special scenarios for Layer 2/Layer 3 Switch Routers.
For example, the switch is running Catalyst operating system and the router is an RSM or MSFC module, and if either the switch or the router is unreachable the topology map displays the icon as:
Understanding Topology Services Main Window
You can access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains discovered in your network, and you can filter, access, or view network information or status. For more information, see Table 9-3.
Table 9-3 Topology Services Main Window Components
Menu
Contains Topology Services commands.
See Topology Services Main Window Menu Reference for more information.
Toolbar
Provides quick access to frequently used menu options.
To show or hide the toolbar, select View > Show Toolbar.
Tree View
Access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains.
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Summary View
Displays configuration information about the items displayed in the Tree View.
Click and drag column headings to change the order in which they appear.
Status Bar
Displays Topology Services system messages on the left and the Status button on the right.
Click the color-coded Status button to open Campus Manager Server Status Information window.
In this window you can view Data Collection status.
Understanding Tree View
The Tree View displays the discovered network objects in a hierarchical list. This list includes managed domains and available network views.
Using Topology Services Main Window
You can use Topology Services Main Window for displaying the discovered VTP domains, VLANs, and access the LAN Edge view, Layer 2 view, and the Unconnected Devices view.
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Navigating in Main Window
You can display VTP domains and VLANs from the Main Window. You can also access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains discovered in your network, and you can filter, access, or view network information or status.
Figure 9-1 displays the Topology Services Main Window.
Figure 9-1
Topology Services Main Window
Table 9-5 describes the areas in the Topology Services Main Window.
Table 9-5 Using Main Window
Menu
Contains Topology Services commands.
See Topology Services Main Window Menu Reference for more information.
Toolbar
Provides quick access to frequently used menu options.
To show or hide the toolbar, select View > Show Toolbar.
Tree View
Displays discovered VTP domains and VLANs. Access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains.
Right-click items that you want to display, and select View > Display View to display network views.
Single-click items to display summary information in the Summary View.
Summary View
Displays configuration information about the items displayed in the Tree View.
Click and drag column headings to change the order in which they appear.
Status Bar
Displays Topology Services system messages on the left and the Status button on the right.
Click the color-coded Status button to view status.
This dialog box displays the Data Collection status. It also displays the time at which the most recent Data Collection was completed.
Understanding the Status Bar
The status bar displays information about the current status of the Topology Services application, and includes a button that you can click to view the current network Data Collection statistics.
Figure 9-2 describes sections of the Status Bar.
Figure 9-2 Status Bar
Topology filter results
Topology map results
Discovery status button
Topology map status
Restricted View Icon
Table 9-6 describes different parts of a Status Bar.
Table 9-6 Status Bar Field Descriptions
Topology Services
Messages about the status of Topology Services appear on the left side of the status bar. These messages typically are displayed at the start and end of a task that is performed within Topology Services.
Discovery Status
A color-coded Data Collection Server status message appears in a button on the right side of the status bar:
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The status message is either Running, denoting that one or more discovery processes in the Data Collection server are in discovery; or Idle, denoting that there are no discoveries currently active in the Data Collection Server.
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Click this button to open the Discovery Information window. This window displays detailed information on all Discovery processes.
Restricted View
A lock icon appears when Campus Manager is integrated with ACS Server and Topology is set to display only authorized devices. For details, see Restricted Topology View.
Using Find in Main Window
You can use Find to locate specific items in your network. Your search is restricted to either the Tree View or Summary View. You cannot search both views simultaneously in Topology Services. Select the view based on the item you want to locate.
To use the Find option in the Main Window:
Step 1
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Select Edit > Find Next to quickly repeat your last search.
Understanding Network Topology Views
A Network View is a graphical representation of the devices in your network. You can use Network Views to see different aspects of your network. Only devices and links discovered in your network are displayed.
While you use Topology Services, the listed devices and links change dynamically to display what the Campus Manager Server discovers in your network.
Network Views provide various abstract views of your network. Table 9-3 describes the Network Topology window components.
You can use Network Views to see different aspects of your network. Only devices and links discovered in your network are displayed in topology maps.
As you use Network Topology Views, the listed devices and links change dynamically to display devices and links that Data Collection detects in your network.
Table 9-8 provides a list of functions that you can perform in Network Topology Views.
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Navigating in Network Topology Views
You can use Network Topology Views to see different aspects of your network. Only devices and links discovered in your network are displayed in network views.
As you use network views, devices and links change dynamically to display changes that the Campus Manager Server discovers in your network. See Table 9-9:
Table 9-9 Network Topology View Features
Menu
Contains Topology Services commands.
See Network Topology View Menu Reference for more information.
Toolbar
Provides quick access to frequently used menu options.
To show or hide the toolbar, select View > Show Toolbar.
Topology Filters
Allows you to filter and display devices and links.
Filter device types, LANE components, link types, and discrepancies in your network.
For more details on filters, see Using Topology Filters.
Status Bar
Displays Topology Services system messages on the left and the Discovery Status button on the right.
This window displays Data Collection status.
Click the color-coded Status to view the Data Collection statistics.
Figure 9-3 Network Topology View
Connecting Securely to Devices From Clients
You can connect securely to a device using SSH. To connect to a device from a client, Microsoft Windows clients must perform the SSH executable configuration. Solaris clients must use the default SSH client provided by the operating system.
To connect to the devices securely:
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For Microsoft Windows Clients
This section describes how to connect to the devices from Microsoft Windows clients.
You must provide the location of the SSH client executable in the appropriate property file.
To specify the SSH Client
Step 1
The SSH Client is the default connection type.
If you select Putty as Client
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To verify whether the default settings have been applied, close Putty and relaunch it
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CMSSH=SSH executable file name
For example,
If you are using Secure Shell:
CMSSH=C:\\Progra~1\\SSHCOM~1\\SSHSEC~1\\ssh2.exe
If you are using Putty:
CMSSH=C:\\PROGRA~1\\putty\\putty.exe
Step 3
For example, your home directory can be D:\Documents and Settings\admin.
To connect to the device
Step 1
Step 2
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Go to a Summary View and right-click a device entry, and select SSH from the popup menu.
The SSH dialog box opens.
Step 3
Step 4
An SSH terminal window opens.
For Solaris Clients
This section describes how to connect to the devices from Solaris clients.
You must provide the location of the SSH client executable in the appropriate property file.
To specify the SSH Client
Step 1
Step 2
CMSSH=SSH executable file name
For example,
If you are using Secure Shell:
CMSSH=/usr/bin/ssh/ssh2.exe
Step 3
For example, if your username is maria, your home directory will be /home/maria.
To connect to the device
Step 1
Or Right-click a device entry from a summary view, and select SSH from the popup menu.
The SSH dialog box opens.
Step 2
Step 3
An SSH terminal window opens.
Displaying Network Views
A Network Topology View is a graphical representation of the devices in your network.
To access and display several network and domain views:
Step 1
A popup menu appears.
Step 2
The Network Topology window opens, displaying the specified network or domain view. See Table 9-9 for more information.
Using Panner to View Topology Maps
Figure 9-4 Panning the Topology Map
Using Network Views
You can select a network view from the Tree View to display different segments of your network in a Network Topology window.
See Table 9-10 for a list of functions you can perform in Network Topology views.
Table 9-10 Network View Item Descriptions
LAN Edge View
Shows network connectivity between Layer 3 devices that have routing characteristics.
Devices without Layer 3 connectivity are placed in Switch Cloud network views.
View:
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Switch Cloud View
Displays the Layer 2 devices between two Layer 3 devices in your network.
View:
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Layer 2 View
Displays the Layer 2 information about your network, including LAN switches, routers, MLS devices, hubs, and switch probes.
View:
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Unconnected Devices View
Displays devices for which connectivity information could not be obtained, including devices not supported by Topology Services.
View:
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VTP Views
Shows the devices that are participating in VTP domains. VTP Views also shows the non-VTP devices connected directly to the VTP domain.
View:
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For complete details on launching other LMS applications, see Starting CiscoWorks Applications From Topology Views.
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Customizing Network Topology Views
You can modify the Network Topology Views to change the location of device icons or links, save Network Topology Views, and remove devices from the Network Topology View.
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Saving Network Topology View Layouts
You can customize Network Topology Views by rearranging and dragging devices and links to different locations on the view. This allows multiple users to customize the way the Network Topology Views appear. To do this:
Step 1
Step 2
Deleting Devices From Network View
To delete devices from any Network Topology View.
Step 1
Step 2
This step only removes the device from the Campus Manager Server database. If the device still exists in your network and is discoverable by the Campus Manager Server, it reappears during the next Data Collection.
If devices that you do not want displayed in Topology Services continue to reappear on the Network Topology View, go to Admin > Data Collection > Device Management > Exclude Devices and manually delete the device. This permanently deletes the device from Campus Manager.
Changing Network Topology View Layouts
To change the layout for each Network Topology View.
Step 1
Step 2
Starting CiscoWorks Applications From Topology Views
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You can start some of the applications of CiscoWorks LAN Management Solution, from Topology maps.
This section also instructs you on Modifying DFM Alert Settings.
Table 9-12 gives the list of applications that can be launched:
Table 9-12 Applications Invoked from Topology Maps
Resource Manager Essentials (RME)
NetConfig
Enables you to make configuration changes to all RME supported network devices
SWIM
Software Management automates the steps associated with upgrade planning, scheduling, downloading software images, and monitoring your network.
Device Fault Manager (DFM)
DFM Fault History Report
Fault History provides the history of DFM events and alerts.
Show DFM Alerts
Launches the DFM report. This report displays information on the alerts and events that are associated with the device.
Virtual Network Manager
Create VRF (Virtual Routing and Forwarding).
VNM enables you to create VRF on the devices and interfaces in an Enterprise network. For more information on creating VRF, see Configuring VRF.
Edit VRF
Enables you to edit the VRF details configured on devices. For more information, see Editing VRF.
Extend VRF
Enables you to extend the VRF functionality to neighboring devices and interfaces. For more information, see Extending VRF.
Edge VLAN Configuration
Enables you to assign edge VLANs to a VRF instance. For more information, see Edge VLAN Configuration
Troubleshooting. For more information on Troubleshooting, see Troubleshooting.
Enables you to troubleshoot the end-to-end connectivity of devices participating in a VRF.
You can troubleshoot using:
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Software Upgrade
Enables you to upgrade the software of the device to enhance its capability to participate in a VRF.
Create VLAN
Enables you to create VLAN for selected devices. For more information, see Configuring VLANs.
CWA
CiscoWorks Assistant
CiscoWorks Assistant is a web-based tool that provides workflows to help you to overcome network management and software deployment challenges.
CiscoWorks Assistant workflows contain functionalities that are available across LMS applications.
These functionalities are grouped logically to setup and configure the LMS server. This helps you troubleshoot your network devices.
HUM
Health and Utilization Monitor
CiscoWorks HUM is a software application that allows the network administrator to monitor the health and utilization of devices connected to the network.
HUM monitors the device for performance parameters such as CPU utilization, memory utilization, interface utilization, interface availability, device availability and so on.
HUM does this by querying the device through Simple Network Management Protocol (SNMP).
IPM
Internetwork Performance Monitor
Internetwork Performance Monitor (IPM) is a network management application that allows you to monitor the performance of multi-protocol networks.
IPM monitors the network performance by configuring collectors on IP SLA (IP Service Level Agreement) capable source devices (routers) and collects the performance-related statistics from these devices.
You can launch the following IPM workflows from Topology Services:
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Launching RME from Topology Map
Step 1
Step 2
Step 3
Resource Manager Essentials is launched.
Launching DFM from Topology Map
Step 1
Step 2
Step 3
Device Fault Manager is launched. For more details see, User Guide for Device Fault Manager.
Launching DFM Alert Reports
Step 1
Step 2
Note
From N-Hop View Portlet, you can right click on any device and then click Show DFM Alert, to the see the alert associated with the device.
When DFM information is polled and displayed in Topology Maps, and if an alert is associated with a device, you can see the following icons, displayed along with the devices:
For more details see, User Guide for Device Fault Manager.
Launching CiscoWorks Assistant from Topology Map
Step 1
Step 2
The Device Troubleshooting Report page is launched. This page gives various details about the device.
In case of devices that are down, the details in this page helps you to analyze why the device is unreachable. For more details, see User Guide for CiscoWorks Assistant.
Launching Internetwork Performance Monitor from Topology Map
Step 1
Step 2
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Select Internetwork Performance Monitor> Create Collector to create Collectors page. You can create new collectors for the device.
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Select Internetwork Performance Monitor> Show Collector to view the list of collectors associated with the device.
You can create collectors only on devices that are IPSLA capable. For more details, see User Guide for Internetwork Performance Monitor.
Launching HUM from Topology Map
To launch HUM from the Topology map, select:
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For complete details on the report, see User Guide for Health and Utilization Monitor.
Launching VNM from Topology Map
Step 1
To select multiple devices, press Ctrl.
Step 2
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The Create VRF page with the selected devices is launched. You can create VRF on the selected device.
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The Edit VRF page appears with the selected devices and corresponding VRF details. You can Edit VRF on the selected device.
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The Extend VRF page appears with the selected devices and the VRF details of the selected devices is launched. You can extend VRF configuration details to the devices that are neighbors to the selected device.
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The Edge VLAN Configuration workflow is used to access edge VLANs to a VRF instance. This provides an end-to-end virtualization. You can assign Edge VLAN to a VRF by associating it to a Switch Virtual Interface (SVI). You can assign VLANs to VRF at the edge, using the following options:
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The Ping or traceroute page is launched. You can troubleshoot the end-to-end connectivity of devices that participate in a VRF. You can troubleshoot using either Ping or Traceroute.
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You can view the results after troubleshooting using Virtual Network Manager > Troubleshooting > Show Results VRF. For more information on Show Results, see Show Results.
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The SWIM page is launched and it displays the selected devices. You can upgrade the device software to make it a VRF capable device. If the device is already VRF Capable, the image can be upgraded to the next available higher version.
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Using Virtual Network Manager, you can create VLAN. The VLAN configuration page from Campus Manager. The VLAN Configuration page guides you through the VLAN configuration process. See Figure 9-5.
Figure 9-5 Launch Virtual Network Manager from Topology Services
For more information on Virtual Network Manager, see Virtual Network Manager.
Edge VLAN Configuration at Distribution Layer
To achieve complete end-to-end VRF configuration, you must virtualize the Distribution Layer by using the Edge VLAN Configuration feature in Virtual Network Manager.
Here, Access VLANs are mapped to a VRF instance to allow the data from the devices in the Distribution layer to participate in a VRF. VLANs are associated to a VRF by associating them to an SVI.
Step 1
The Topology Services page appears.
Step 2
Step 3
The Layer 2 View page appears.
Step 4
If you do not select a VRF, you can perform Edge VLAN Configuration on only one device.
Step 5
Step 6
If you directly select a device without selecting a VRF, you are prompted to select a VRF from the VRF Selector for the device window. The VRF selector displays a list of VRFs that are configured on the selected device.
The Edge VLAN Configuration: Select Devices page appears.
The Device Selector does not display pure L3 devices. The devices selected in the map view are already selected in the Select Devices page. In this page, you can select more devices to perform Edge VLAN Configuration.
For more information on the Edge VLAN Configuration, see Edge VLAN Configuration.
Edge VLAN Configuration at Access Layer with Trunk
Consider a scenario where VLAN is not configured on the interface of the selected devices with Trunk configured on the selected devices.
To configure VLAN
Step 1
The Layer 2 View page appears.
Step 2
Step 3
The VLAN Configuration page appears.
For more information on Creating VLAN, see Configuring VLANs
If Trunk is not configured on the selected device, you can create Trunk by following Step 4 and Step 5.
Step 4
Step 5
The Create Trunk page appears.
For more information on Creating Trunk, see Creating Trunk.
Modifying DFM Alert Settings
After configuring the settings in the Admin page, the Topology maps show all the Critical Warning and Informational alerts, by default.
If you want to see only a certain type of alerts, you can change the settings as follows:
Step 1
Step 2
Step 3
Or
Click View > DFM Alert Settings from the Topology Services menu.
The following settings are displayed:
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These settings are checked by default.
Step 4
For example if you want to display only Critical alerts, leave the Critical option checked and uncheck the other two options.
The DFM Alert settings is client specific. Therefore, the settings are applied only for your Topology maps and N-Hop View portlet. Other users connected to the same Campus Manager server can choose their own settings.
Step 5
The settings are saved to the server.
Step 6
Modifying Network View Features
You can modify and customize various Network Topology View features to suit your operating environment. For example, you can change the display colors and view layout of the Network Topology View.
You can also customize the view features for individual user roles, or modify the default features for all users.
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Changing Network Topology View Properties for One User Role
You can change client map properties for one user role without affecting the Network Topology View properties for other user roles. To do this:
Step 1
The Client Map Properties window opens.
Step 2
Step 3
Changing Network Topology View Properties for All Users
To change the Network Topology View properties for all users:
Step 1
Step 2
The Client Default Properties window opens.
Step 3
Step 4
Step 5
Setting Background Images for Topology Views
You can set an image as the background of the Network Topology Views in Topology Services. Campus Manager allows you to upload images and set the image, where the image is in GIF, JPEG, or JPG image formats.
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To set the background image:
Step 1
Step 2
Uploading the Image
To upload and set the background image:
Step 1
Step 2
The Network Topology window appears.
Step 3
The Client Map Properties window appears.
Step 4
Step 5
Selecting the Image
After you finish uploading the image, you can select and set the background for each network view.
To select an image for the background:
Step 1
The Client Map Properties window appears.
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Step 2
Step 3
Deleting the Image
To delete the image from the list of images that you have uploaded.
Step 1
The Client Map Properties window appears.
Step 2
Step 3
Understanding Cluster Switches
Campus Manager is now enhanced to discover Commander and member devices of a Switch Cluster. You can create and delete VLANs in these switches.
You can configure switch clusters to manage a set of switches using a single IP address. Switch cluster is a group of switches connected to each other, where one switch is designated as the Command switch and upto 15 switches can be designated as Member switches.
Communication to all these member switches is carried out through the command switch. The Command switch is the single point of contact for configuring, managing, and monitoring the cluster of switches. A member switch can not be a member of any other cluster at a point of time.
Clustering the switches allows you to:
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Restrictions:
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For information on displaying Cluster switches in Topology maps, see Displaying Cluster Switches.
Displaying Cluster Switches
Campus Manager discovers and displays the switches participating in clustering and the devices connected to the cluster members.
To display the cluster members:
Step 1
Step 2
The Network Topology window appears. The Map displays the Command switch using an icon, which you can see in Using Topology Services Legend.
The member switches of the cluster displays the IP address of the Command switch and the member number, in the following format: IP address-Member Number. For example, 10.77.210.211-2, where 10.77.210.211 is the IP address of the Command switch and 2 is the member number.
To display the IP address, select View > Display Labels > Show IP, from the Menu on Topology Map.
Using Topology Filters
You can filter devices, links, and networking services, and locate these items on the Network Topology Views. Many different filters are available, but the availability of specific filters varies among each of the different Network Topology Views.
You can use multiple filters at the same time to display more than one media type.
This section contains:
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To filter devices:
Step 1
The Topology Services Main Window appears.
Step 2
The Network Topology View appears.
Step 3
Table 9-15 describes various filters.
Table 9-15 Topology Filters Description
Device Types
Filters by individual device; for example, Catalyst 5000.
Link Types
Filters by type of link; for example, Ethernet100M.
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Filters by Topology Groups in the Map. The filter displays the number of Groups displayed in the Map, in parentheses.
For example, Topology Groups (3).
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Filters by the service running on the device. For example, Cisco CallManager.
Reachable
Filters based on status of the device (reachable).
Unreachable
Filters based on status of the device (unreachable).
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Filters by the routers.
For example, RSM/MSFC.
Physical
Filters by physical discrepancy; for example, link speed.
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Filters based on the protocols supported on the devices. For example, IPv6.
STP Inconsistency
Filters based on STP loop, PVID, device, or type inconsistencies.
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Filters based on the spanning tree details of devices. Selecting the filter will result in a view listing the VLANs applicable to all the switches in the selected switch cloud.
PoE Devices
PoE Capable Devices
Filters based on the Power over Ethernet (PoE) capability of the device. Selecting the filter will highlight the devices that are PoE capable in the displayed network view.
PoE is the ability of the LAN switching infrastructure to provide power over the ethernet copper wire to an endpoint (device).
TDR Links
Filters by the TDR enabled links.
Readiness
Filters based on the readiness information of the following devices:
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You can filter devices based on only one Readiness filter at a given time.
VRF List
Filters based on the list of VRFs present in the Network Enterprise.
The VRF Collection process collects the VRFs in your network. By default, the VRF collection process is scheduled to run after the Data Collection process has completed.
To get the latest VRFs under VRF Filters, you must relaunch the Display View.
When you select a VRF, the Map view displays the devices participating in the selected VRF along with the virtualization status of the links that connect two devices. You can view the following details based on the VRF filters:
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You can filter devices based on only one VRF at a given time.
Trunk Encapsulation
Filters based on the trunk encapsulation enabled on devices.
VTP Devices
Filters based on the devices running VTP.
Low
Filter for highlighting the links that are in the low utilization range.
Medium
Filter for highlighting the links that are in the medium bandwidth utilization range.
High
Filter for highlighting the links that are in the high bandwidth utilization range.
Link Virtualization Status
You can get the virtualization status by hovering the mouse over the links displayed in the Map view in Topology Services.
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In the Figure 9-6, the Green VRF is selected. When you select the Green VRF, the Map view displays the number of devices and the interfaces participating in the Green VRF. The devices that are greyed out do not participate in the Green VRF. The devices participating in the Green VRF are highlighted in the Map view in Topology Services.
The interface in grey means that both the interfaces (Gi4/9 and Fa4/0) do not participate in Green VRF.
Figure 9-6 Grey Links - Neither Interfaces are a Part of VRF
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In the Figure 9-7, the Blue VRF is selected. When you select the Blue VRF, it displays the status of the devices and interfaces participating in the Blue VRF. Here, two devices are a part of the Blue VRF. The devices that are not participating in Blue VRF are greyed out.
The interface in Cyan means that only one interface (Fa0/1) is participating in the Blue VRF.
Figure 9-7 Cyan Links - Only One interface Part of VRF
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Black links have both From and To interfaces participating in the selected VRF.
In the Figure 9-8, the Green VRF is selected. The selection of Green VRF displays the status of the devices and interfaces participating in the Green VRF. Here, four devices are a part of Green VRF. One devices is greyed out because it is not participating in the Green VRF.
The interface in Black means that both interfaces (Fa0/0 and Fa0/1) are participating in Green VRF.
Figure 9-8 Black Links - Both From and To Interfaces Part of VRF
You can filter devices based on only one VRF at a given time.
Step 4
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This requires that all criteria be met to highlight devices on the Network Topology View. Therefore, only those devices supporting active links of the selected type are displayed.
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This requires that any criteria be met in order to highlight the selection on the Network Topology View. However, for discrepancy filters, selecting multiple options from the same top level filter will assume an AND operation.
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However, you must complete the Displaying Service Attributes procedure to determine whether the specified Service (or any other Service) is currently active on the application server.
Step 5
To deselect items and check boxes that you have selected and return to the normal view, select Edit > Clear Highlighting.
This topic contains:
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Enabling RMON to Measure Bandwidth Utilization
Bandwidth Utilization is the measure of traffic flowing across a link. Campus Manager highlights bandwidth utilization across links, in the Topology maps. It computes the bandwidth utilization by taking the best estimate of the mean physical layer network utilization on the links, during the sampling time interval.
In Topology Map, Campus Manager can differentiate the links using colors, based on the bandwidth utilized by them. You can customize the filters to display bandwidth utilization.
For more details, see Customizing Bandwidth Utilization Filters.
This section contains:
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Note
To compute bandwidth utilization in Campus Manager, you must enable Remote Monitoring (RMON). Enabling RMON depends on two parameters.
Parameters to Compute Bandwidth Utilization
Enabling RMON depends on the following parameters:
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The default values for Bucket Size and Interval are 10 and 300 respectively. Though you cannot edit the values through the user interface of Campus Manager, you can reconfigure these values through command line interface. For more details see Modifying the Parameters.
Campus Manager computes bandwidth utilization only for those devices that have the same parametric values as configured and displayed in the RMON Settings page. This application allows you to configure only the same parametric values on all link ports. This is to avoid conflicts in computation.
Enabling RMON on Ports
Campus Manager allows you to enable RMON on:
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Campus Manager highlights links in the Topology Map even if the devices are managed by other applications such as DFM, HPOV, or CiscoView.
This topic contains:
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Modifying the Parameters
The default Bucket Size is 10 and the Interval is 300 seconds. Campus Manager does not compute bandwidth utilization for the links whose ports have different Interval values.
You can configure new values for the parameters in the ANIServer.properties file. To reconfigure the values, you must restart the ANI server so that the file takes the new value.
For computing bandwidth utilization, Campus Manager takes only the latest values in the ANIServer.properties file. You must reconfigure the link ports according to the values set in the properties file for Topology Map to highlight the links.
You must reconfigure the parametric values before you enable RMON on ports.
Note
To reconfigure the values:
Step 1
Step 2
Step 3
The maximum value that you can enter for RMON.interval is 3600 seconds (One hour).
Step 4
After modifying the bucket size and interval, enable RMON in devices as explained in Enabling RMON on All Ports in Selected Devices or Enabling RMON on Selected Ports in Selected Devices.
You can use RMON.percentageTolerance property in the ANIServer.properties file to provide a value for the Interval in a range. This is a hidden property that creates a range for the Interval value.
The property adds a value to the current interval that forms the upper limit and subtracts a value from the current interval that forms the lower limit of the range. The default hidden value is 10 percent of the interval.
For example, if the value provided in the ANIServer.properties file is 300, the range will be 270-330. Thus, the samples are collected for the range of 270 to 330 seconds.
If you want to change this default value, you must:
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Enabling RMON on All Ports in Selected Devices
To enable RMON on all ports in selected devices:
Step 1
The Enable RMON dialog box appears. The Device Selector pane displays a list of all devices.
Step 2
The RMON Settings area displays the default Bucket Size required as 10; and the Interval in seconds as 300.
For a Bucket Size of 10, and interval of 300 seconds, Campus Manager collects 10 samples of bandwidth utilization across links over a period of 50 minutes, with an interval of 5 minutes (300 seconds).
To modify the Bucket Size and Interval, see Modifying the Parameters. If you modify the parameters, repeat all the steps listed in this section, for enabling RMON with the new parameters.
Step 3
Step 4
The following command is configured on the selected ports:
rmon collection history integer owner ownername buckets bucket-number interval seconds
Example:
rmon collection history 4 owner campusmanager buckets 10 interval 300
Enabling RMON on Selected Ports in Selected Devices
To enable RMON on selected ports in selected devices:
Step 1
The Enable RMON dialog box appears. The Device Selector pane displays the list of devices.
Step 2
The RMON Settings area displays the default Bucket Size required as 10; and the Interval in seconds as 300.
For a Bucket Size of 10, and interval of 300 seconds, Campus Manager collects 10 samples of bandwidth utilization across links over a period of 50 minutes, with an interval of 300 seconds (5 minutes).
To modify the Bucket Size and Interval, see Modifying the Parameters. If you modify the parameters, repeat all the steps listed in this section, for enabling RMON with the new parameters.
Step 3
Step 4
It displays the list of ports in the selected devices. For details on the list displayed, see Table 9-16.
The Select Links check box is enabled only when you uncheck the Configure on all links check box.
Step 5
Step 6
The following command is configured on the selected ports:
rmon collection history integer owner ownername buckets bucket-number interval seconds
Example:
rmon collection history 4 owner campusmanager buckets 10 interval 300
Disabling RMON
After you have enabled RMON on a device through Campus Manager, you can disable it using Command Line Interface (CLI) only.
Commands to Disable RMON
For a device running Cisco IOS, enter the following command at the CLI prompt:
no rmon
For a device running Catalyst operating system, enter the following command at the CLI prompt
set snmp rmon disable
Customizing Bandwidth Utilization Filters
You can customize the three ranges of bandwidth utilization, which are low, medium, and high, provided in the Topology Filters. You can also customize the colors for the links in different ranges of bandwidth utilization.
To customize the range of utilization and the color for the ranges:
Step 1
The Topology Services Main Window appears.
Step 2
The Bandwidth Filter Settings window appears.
Step 3
For example, if you want to displays links with utilization between 0 to 40% in Yellow, set
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Step 4
Now the links with 0 to 40% utilization will appear in yellow in all the topology maps.
Highlighting Filtered Devices
You can highlight the devices that you have filtered using the Topology filters.To do this:
Step 1
Step 2
Or
Right-click the topology map and select Highlight Filtered from the popup menu.
The topology map highlights the devices that are being filtered.
Step 3
Using Find in Network Topology Views
You can locate specific devices in your network by searching for the device name or device address. You can do this by using the Find option. To do this:
Step 1
Step 2
To highlight the device in the Network Topology View window, click Find.
Understanding Summary View
You can use the Summary View to monitor the current configuration of your network and easily find devices in your network.
The Summary View allows you to obtain summary information about the managed domains, logical components, and physical topology of your network. See Interpreting Summary Information for details on summary information.
Note
This topic contains:
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Highlighting Devices From Summary View
You can select a device and choose to highlight the device in the Network View from the Summary View in the Topology Services Main Window. To do this:
Step 1
The introduction page for Topology Services appears.
Step 2
The Topology Services Main Window appears.
Step 3
Step 4
The Topology Map appears with the highlighted device.
Interpreting Summary Information
To interpret summary information see the following sub-sections:
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Interpreting Network View Summary Information
To display summary information about items in the network views, click a Network View from the Tree View in Topology Services.
See Table 9-18 to interpret this information.
Interpreting Unconnected Device View Summary Information
To display summary information about items in the unconnected device views, click Unconnected Devices View from the Tree View in Topology Services.
See Table 9-19 to interpret the fields in the Unconnected Devices View Summary.
Upgrading Network Topology Views
After an upgrade installation or manual data import from Campus Manager 4.0, you may upgrade the Layer 2 View, LAN Edge View, or Unconnected Devices View that was saved in Campus Manager 4.0 to the new Campus Manager 5.2 format.
If this upgrade is not performed, you can directly use the default views, with enhanced features, generated by Campus Manager 5.2.
You can perform the following upgrade procedure more than once. To do this:
Step 1
The Upgrade Topology Views window appears.
Step 2
Step 3
Step 4
Step 5
N-Hop View Portlet
N-Hop View portlet is a HTML based light weight feature and is available as a part of CiscoWorks Portal. This is much faster than the regular Campus Manger Topology services.
This portlet displays a N-hop view from a specified device. It should be used to view a limited set of devices. See Configuring the Portlet for details on configuring this portlet.
N-Hop view displays only the devices your are authorized to view, if Campus Manager is integrated with ACS and the option Set Topology to ACS mode is checked. For details, see Restricted Topology View.
Using N-Hop view, even if more than 30 devices are present within the specified Hop Count of the root device, you can view a network of up to 30 devices only. You can view the other part of the network by randomly selecting a root device and specifying a Hop Count for the root device. To view the entire network, use Topology Services.
Using N-Hop View:
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To launch the applications, choose a device, right click and choose the required application.
Note
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It cross-launches to the RME Software Distribution page. This page enables you to distribute the images in your network.
For more details, see User Guide for Resource Manager Essentials.
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It cross-launches to the RME NetConfig page. This page enables you to manage NetConfig jobs. The page allows you to apply a set of commands (a task) on selected devices. You can create your own custom tasks that run on multiple devices.
For more details, see User Guide for Resource Manager Essentials.
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Select any device, right-click and choose Troubleshoot.
The Device Troubleshooting Report page is launched. This page displays details about the device. In case of devices that are down, you can use these details to analyze why the device is unreachable. For more details, see User Guide for CiscoWorks Assistant.
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The Device Dashboard report is launched, which provides performance details for the device.
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The Interface Report for that particular link is launched, displaying the last one hour data.
For complete details on the reports, see User Guide for Health and Utilization Monitor.
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Select any IPSLA capable device, right click and choose Show Collector or Create Collector.
The corresponding Collector Management page is launched. You can create collectors only on devices which are IPSLA capable. For more details, see User Guide for Internetwork Performance Monitor.
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For more details see, User Guide for Device Fault Manager.
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Before printing the N-hop view, we recommend that you provide the following browser settings:
For Internet Explorer:
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For Mozilla Firefox:
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Configuring the Portlet
To configure the N-Hop View portlet:
Step 1
The Campus Manger view is launched.
Step 2
The configuration screen is displayed.
Step 3
If the device you specify is not managed by Campus Manager, it will display an error message.
Step 4
The Network Topology map is drawn for the specified number of hops.
Step 5
Campus Manager polls the network periodically. If you need to monitor the status of a certain device more frequently, add it to the critical device poller. For more information on Critical device poller, see Device Poller.
This device is removed from the critical device poller list when you close the N-Hop View portlet window.
To display DFM alerts in N-Hop view, choose Show DFM Alerts.
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For the above feature to work, the DFM poller should be enabled. For details on this, see Configuring DFM Polling.
Step 6
By default, the portlet refreshes the Topology map every 5 minutes. If you set the time interval, it refreshes accordingly. For every refresh, the data is fetched from the last polling cycle of the critical device poller.
Step 7
Step 8
Using Microsoft Visio With Topology Views
You can export the network clouds, aggregate links, device nodes, links, buses, and all associated labels into a Visio drawing.
You can export Network Topology Views to Visio 2003 as an XML file. For more details, see Exporting Network Topology Views to Visio. Visio 2003 does not support CSV file format.
To export Network Views to Microsoft Visio 2002 or previous versions, there are two options:
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This file stores images of Cisco devices that Visio uses to create the drawing. For more details, see Downloading the Cisco Visio Stencil File.
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For more details, see Exporting Network Topology Views to Visio.
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For more details, see Exporting Network Topology Views to Visio.
Downloading the Cisco Visio Stencil File
You must download the Cisco stencil file if you want to export Network Topology views to Visio 2002 or previous versions. See Exporting Network Topology Views to Visio for more details. To do this:
Step 1
Step 2
The directory path is usually Visio\Solutions
Caution
Step 3
Exporting Network Topology Views to Visio
To export Network Topology views to Visio:
Step 1
Step 2
Step 3
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Saves the Network Topology view as a .CSV file, which you can open in Visio 2002 or previous versions and convert into a Visio drawing. When you open the saved text file in Visio, select comma as the delimiter to use. See the Visio manual on how to create drawings from external data.
Or
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Saves the Network Topology view as a .VDX file, which you can open in Visio 2003. Proceed to Step 5.
Step 4
Step 5
Step 6
Note
Working With Links
You can use Network Topology Views to display information about links between discovered devices and the type of link connecting the devices. This section explains:
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Interpreting Link Tooltips
Link tooltips provide detailed information about links. They appear as popup windows as you move the cursor over different items in the discovered network.
Some network types display additional information in the tooltips.
Use Table 9-20 to help you interpret the tooltips that appear.
Displaying Link Attributes
You can display information about the links between devices in your network.
From a Network Topology View, right-click a link and select Link Attributes from the popup menu, or select Reports > Link Attributes.
The Link Attributes window opens. See Interpreting Link Attributes for more information.
Interpreting Link Attributes
See Table 9-21 to interpret the fields shown in the Link Attributes window.
Displaying Aggregate Link Attributes
The aggregation of multiple physical Ethernet links into a single, virtual link allows network managers to speed the flow of traffic through their networks, reaching speeds that would not be possible otherwise.
For example, if you have no access to links any faster than 100 Mbps, you might aggregate four separate channels of 100 Mbps each into a single 400 Mbps channel.
If there are any aggregate links between devices in your network, you can use Topology Services to display information about those aggregate links.
To display information about the aggregate links:
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Or
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The Aggregate Link Attributes window opens. See Interpreting Aggregate Link Attributes for more information.
Interpreting Aggregate Link Attributes
See Table 9-22 to interpret the fields shown in the Aggregate Link Attributes window.
Time Domain Reflectometry Reports
Time Domain Reflectometry (TDR) is used to detect faults in a cable. TDR checks and locates open circuits, short circuits, sharp bends, crimps, kinks, impedance mismatches, and other such defects.
Time Domain Reflectometry is required when the application cannot establish a link, or if the link does not perform as expected.
This usually occurs if you:
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In such cases, the nature of the defect in the cables are important. To detect the defects, you can perform a TDR test on the link. The TDR test checks the various aspects of the performance of physical links and its reliability, and reports status and failure.
This topic contains:
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Understanding Time Domain Reflectometry
Time Domain Reflectometry detects the defects by sending a signal through a cable, and reflecting it from the end of the cable. Open circuits, short circuits, sharp bends and other defects in the cable, reflects the signal back, at different amplitudes, depending on the severity of the defect.
The TDR measures the time taken by the signal to reflect back and thus calculates the distance to the defect in the cable. When the signal reaches the end of the cable, it reflects at a very low amplitude.
Using Time Domain Reflectometry Reports
Campus Manager supports TDR Cable Diagnostic Test and generates a report listing the results of the test on Cisco Catalyst 6000 switches.
This topic contains:
Running TDR Test for a Link
To run the TDR test for a link:
Step 1
Step 2
This view in the Tree View in the Topology Services Main Window.
Step 3
The Network Topology window for the selected view appears.
Step 4
Step 5
Step 6
A message appears:
Running TDR Report may affect data traffic in the link. Do you like to run the TDR Test.
Step 7
The TDR Report window appears. See Table 9-23 for details on the report.
After you generate the TDR Report you can:
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To view the links that support TDR:
Step 1
Step 2
This view is in the Tree View in the Topology Services Main Window.
Step 3
The Network Topology window for the selected view appears.
The Topology Filters pane has a filter, TDR.
Step 4
Step 5
The supported links are highlighted.
Running TDR Test For a Port
Step 1
Step 2
Step 3
Step 4
The Port Attributes window for the device appears.
Step 5
Step 6
A message appears:
Running TDR Report may affect data traffic in the link. Do you like to run the TDR Test.
Step 7
The TDR report window appears.
See Table 9-24, for more details on the TDR report.
After you generate the TDR report you can:
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Working With Devices
You can use a Network Topology View to display information about the routers and switches in your network. This section contains:
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Performing Data Collection for Devices
You can perform data collection for each device or a group of devices from Topology Services.
Step 1
Step 2
Step 3
Or
Select the device from the topology map.
Step 4
The status bar displays the message:
Request data collection for n device(s) accepted by ANI.The discovery status button on the status bar shows the status as Running.
After the data collection is complete, the status bar displays a message:
Data Collection done, and the discovery status on the status bar shows the status as Idle.
Interpreting Device Tooltips
A tooltip is a text message that clarifies the purpose or meaning of a user interface element such as a button, a line, or an icon.
Generally, tooltips appear whenever your pointer rests on any user interface element for which a tooltip has been defined. Tooltip messages are displayed against a colored background (typically yellow or lavender) in a rectangle that hovers above the user interface element being described.
Tooltips in Topology Services provide detailed information about devices and links in Network Topology Views.
Some device types display additional information in the tooltips.
Tooltip for a device, for example, 172.18.2.11(C3900), contains the device name or the IP address, and the device type in parentheses.
Displaying Device Labels
To display device information labels in Network Topology Views. To do this:
Step 1
Step 2
This topic contains:
Interpreting Device Labels
The device labels are then displayed. See Table 9-25.
Table 9-25 Device Labels
IP Address
IP address of the device.
Device Name
Name of the device.
SysName
SysName of the device.
Clearing Device Labels
To clear device information labels in the Network Topology Views.
From a Network Topology View, select View > Display Labels > Clear Labels. The device labels are hidden.
Displaying Device Attributes
To display information about a specific device:
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The Device Attributes window opens. See Interpreting Device Attributes for more information.
Viewing End Host Report
To view End Host Report for a specific device:
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The Quick Report page appears. See Viewing Quick Reports for more information.
Viewing Switch Port Report
To view Switch Port Report for a specific device:
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The Report Genertor page appears. See Understanding Switch Port Usage Reports for more information.
Interpreting Device Attributes
See Table 9-26 to interpret the fields shown in the Device Attributes window.
Displaying Port Attributes
To display information about the status of the ports in your network.
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The Port Attributes window opens. See Interpreting Port Attributes for more information.
Interpreting Port Attributes
See Table 9-27 to interpret the columns shown in the Port Attributes Report window.
To see the list of unused ports, select View > Unused Ports from the menu.
To see the complete list of ports, deselect View > Unused Ports to view the complete list of ports. You can also save or print the lists.
Setting Preferred Management Addresses
Some devices, such as routers, can have multiple IP addresses. You can set a preferred management address to be used by Campus Manager using either of the following procedures.
Note
To navigate from Topology Services Main Window:
Step 1
This view is in the Tree View in Topology Services Main Window.
Step 2
Step 3
The Select Management IP Address window containing the multiple IP addresses of the selected device appears.
Step 4
Step 5
Step 6
To navigate from Topology View:
Step 1
Step 2
A topology map appears.
Step 3
Step 4
The Select Management IP Address window containing the multiple IP addresses of the selected device appears.
Step 5
Step 6
To view the changes, select View > Refresh Map from the menu.
Starting CiscoView
You can display specific device configuration and diagnostic information by starting CiscoView.
CiscoView is a graphical user interface (GUI) based device management software application that provides dynamic status, statistics, and comprehensive configuration information for Cisco internetworking devices.
CiscoView allows you to configure and monitor the port level information.
To start CiscoView:
Step 1
The VLAN Port Assignment window appears.
Step 2
Step 3
Step 4
Step 5
CiscoView page launches for the selected device.
Starting Telnet
You can initiate a remote terminal connection with the Cisco Systems Console on a device that supports Telnet and that appears in the Topology map.
To do this:
Step 1
The Topology Services Main Window appears.
Step 2
Step 3
A Telnet session window opens.
If you are using Internet Explorer 7.0, change the following settings to use Telnet:
Step 1
Step 2
The Registry Editor opens.
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Starting Device Center
Device Center provides the summary of details for a device. The application launches troubleshooting tools, management tasks, and reports for the selected device.
Since the application is based on a device-centric navigation paradigm, Device Center helps you to focus on device centric features and information from one location.
After launching Device Center, you can change the device attributes, update inventory, and initiate telnet with a device that is selected from the Device Center Window.
For more details on Device Center, see Using Device Center under User Guide for CiscoWorks Common Services 3.3.
To launch Device Center from Topology Services.
Step 1
The Topology Services Main Window appears.
Step 2
Or,
Right-click a device icon from a Network Topology View, and select Device Center from the popup menu.
Device Center launches for that device.
To launch Device Center from VLAN Port Assignment:
Step 1
The VLAN Port Assignment window appears.
Step 2
The VTP Domain table lists the ports that are in the selected VTP domain.
Step 3
Device Center launches for that device.
Working With MLS Devices
If you are using Multilayer Switching (MLS) in your network, Campus Manager displays MLS switches and routers in the network view.
MLS provides high-performance Layer 3 switching for Cisco routers and switches. MLS switches IP data packets between subnets while using standard routing protocols for route determination.
MLS also provides traffic statistics as part of its switching function. These statistics are used for identifying traffic characteristics for administration, planning, and troubleshooting.
This topic contains:
Displaying MLS Reports
You can obtain information about devices in your network that are participating in multilayer switching.
Step 1
If you do not know which devices are MLS devices, select Edit > Find.
Step 2
Or,
Select Reports > Multi-Layer Switching > Switch Engines to display the relationship between Layer 3 switching and forwarding devices in your network.
Interpreting MLS Reports
You can use MLS reports to display the relationships among multilayer switching (MLS) devices in your network.
The Route Processors Report displays information about the routers in your network that support multilayer switching, and their relationship with the MLS switches.
The Switching Engines Report displays information about the switches in your network that support Layer 3 switching (MLS), and their relationship with the MLS routers. This report also provides information about how the flow is Layer 3 switched.
This topic contains:
•
•
Interpreting the Route Processors Report
See Table 9-28 to interpret information shown in the Route Processors report.
Interpreting Switching Engines Report
See Table 9-29 to interpret information displayed in the Switching Engines report.
Note About Unified Icon
Network Topology View of the Campus Manager displays a single icon for Cisco Catalyst 6000 with MSFC and Cisco Catalyst 5000 with RSM devices. The unified icon is Layer 2 and Layer 3 Switch Router icon.
In previous versions of Campus Manager, the these devices were represented using different icons.
Working With Application Servers
Application servers are high-availability workflow systems that provide categories of service on a network, such as Cisco AVVID (Architecture for Voice, Video and Integrated Data) services.
For example, a Media Convergence Server (MCS) is an application server providing such AVVID-related applications as Cisco CallManager.
Cisco CallManager provides signaling and call control services to Cisco integrated multimedia applications as well as third-party applications. Cisco CallManager services can be distributed and clustered over an IP network, thereby allowing scale to 10,000 users and triple call processing redundancy.
The Campus Manager Server component of CiscoWorks manages application servers, and Topology Services displays them in the Layer 2 view.
You can access application servers and start Cisco CallManager from Topology Services.
Topology Services cannot distinguish a Windows server (NT and 2000) from an application server running Cisco CallManager.
Topology Services always displays a Windows server or a Media Convergence Server as an application server.
To start an application server:
Step 1
See Displaying Service Attributes for more details on the Service Attributes.
Or
Right-click an application server entry from a Summary View and select Service Attributes from the popup menu.
The Service Attributes window opens.
Step 2
The application server starts. See the documentation included with the application server for more information.
Displaying Device Service Modules
To view the details on service modules for the devices:
Step 1
The Topology Services Main Window appears.
Step 2
Step 3
The Service Modules window appears.
Table 9-30 describes the fields shown in the Service Modules window.
Table 9-30 Service Modules Field Descriptions
Device Name
Name of the device.
Module IP Address
IP Address of the module on the device.
Device Type
Cisco product name for the device, such as C6506.
Module Type
Type of module.
Module ID
Module identification, such as slot number.
Module Status
Current operational status, that is whether the module is active or inactive.
Launch
If IP Address is available, and Status is Ok, this button allows you to start the administration screen of the service.1
1 In case of a switch with a VPN card, the launch point is enabled with the IP address of the switch.
To print Service Modules information, select File > Print from the menu. To save the details to a text file, select File > Export from the menu.
Displaying Service Attributes
Services are server processes on the application servers in your network. Examples might include Cisco CallManager, Cisco Application Engine, and Cisco Trivial File Transfer Protocol (TFTP) Server.
You can use Topology Services to display information about the available services in your network. To do this:
Step 1
Step 2
The Network Topology Window opens.
Step 3
Device icons in the network topology map become dimmed, except for those devices configured to run the specified service. The icons that are not dimmed in the map are highlighted.
Step 4
The Software Service Attributes window appears.
Interpreting Service Attributes
See Table 9-31 to interpret the fields shown in the Software Service Attributes window.
Displaying Campus Reports
Campus Manager allows you to generate the following reports:
•
•
•
•
•
To see these reports:
Step 1
The Topology Services Main Window appears.
Step 2
Step 3
Or
Select Campus Manager > Reports > Report Generator from the LMS Portal.
The Campus Manager Report Generator dialog box appears.
Step 4
Step 5
•
•
•
•
•
Step 6
Step 7
You can schedule it for generating the report immediately, once, daily, weekly, or monthly. If you choose to generate the report immediately, go to Step 11.
Step 8
Step 9
Step 10
Step 11
The report window for the report you selected, appears.
Monitoring Protocol Filter by Port
You can monitor protocol filtering by each port on devices that support this feature and have NetFlow Feature Cards installed.
This section contains:
•
•
Understanding Protocol Filtering
On Cisco Catalyst 5000 series switches with NetFlow Feature Cards installed, you can filter broadcast traffic by protocol on a port-by-port basis.
You can display relevant ports on these switches and their protocol filtering status. This can help you troubleshoot end-user host connectivity problems based on mismatched protocols.
Displaying Protocol Filter Information
You can display protocol filter information for each port on switches with NetFlow Feature Cards.
Protocol filtering is supported on Ethernet VLANs only, and the ports must be non-trunking; trunking ports are members of all protocol groups. Verify that the port for which you want to display filter information is a non-trunking port.
To display protocol filter information:
Step 1
Step 2
Step 3
A mismatch between these fields implies connectivity problems.
Viewing Data Collection Metrics
To view a tabular report containing statistics for the last n Data Collection cycles.
From the Topology Services main window, select Reports > Data Collection Report. The Data Collection Metrics window opens. See Table 9-32 for information displayed in the Data Collection Metrics window.
Topology Groups
The Topology Groups feature in Campus Manager allows you to create customized views, of the network, in which devices are grouped according to various criteria. A view may be considered as a group of devices or device elements.
You can define the criteria (called a rule) that will determine the settings of your custom view. The rule will determine the group of devices to be displayed in the view.
These groups are subsets of Layer 2 maps, the members being defined by a set of rule expressions. In a network with a large number of devices, a Topology Group helps you to perform operations in a subset of the large network.
You can use Topology Groups Administration to manage the Topology Groups in your system.
The following topics provide information about:
•
•
Understanding Topology Groups
A Topology Group can be thought of as a convenience view that allows you to view a subset of the entire network based on the group rule defined while creating the view.
These views, which are subsets of the Layer 2 views, can be accessed by a user or a set of users. These custom views are generated using a Campus Manager feature called Grouping Services, which helps manage groups of devices.
Grouping Services determines the membership of a group by interpreting and applying the rule associated with the group.
Hence, Topology Groups provides multiple benefits:
•
•
•
See the following sections for a better understanding of Topology Groups concepts:
Interpreting Topology Groups Summary Information
You can display summary information about devices in Topology Groups. To do this:
Step 1
See Table 9-33 to interpret Topology Groups summary information.
Hierarchical Maps
Hierarchical maps are the Network Topology Views that display the devices listed under Topology Groups in a hierarchical organization. Each map displays the selected group as a cloud of devices.
This section contains:
•
Understanding Hierarchical Maps
Hierarchical Maps provide a hierarchical view for the devices under the Topology Groups.
These Maps display each Topology Group as a cloud. If a Topology Group contains a sub-group, the Network Topology View of the parent group displays a cloud icon to represent the sub-group.
Similarly, each sub-group is displayed inside the corresponding parent group as a cloud icon.
The Network Topology View for the parent topology Group displays an aggregate link for all the links from the sub-group to the devices in the parent group.
•
•
Viewing Hierarchical Maps
To view Hierarchical maps from the Topology Services window:
Step 1
Step 2
Step 3
The Network Topology View window displays the hierarchical map for the selected group. If there are sub-groups, the Network Topology View displays each sub-group as a Cloud icon in the map represents the sub-group.
Step 4
Or
Double-click the cloud to view the sub-group.
The Network Topology View window for the sub-group appears.
Displaying the Device Label
To display the name of the Cloud icon or the sub-group in the Network Topology View:
Select the Cloud icon, select View > Display Labels, and select either IP address, Device name, or SysName.
The Network Topology View displays the sub-group device category names.
Filters for Topology Groups
Filters are provided for the Topology Groups, in Network Topology Views. You can use these filters to filter the clouds, that are the sub-groups. For more details, see Using Topology Filters.
Displaying Aggregate Links in Hierarchical Maps
You can view the aggregate links between the clouds. The network view displays the aggregate links if a device in a cloud is linked to another cloud or the sub-group. Aggregate links may contain one or more links.
For more details, see Displaying Aggregate Link Attributes.
To view the aggregate links between the clouds, right-click the Cloud icon and select Show Aggregate Links.
To clear the display of aggregate links, right the Cloud icon and select Clear Aggregate Links.
Notes:
•
•
For more details, see Using Find in Network Topology Views.
•
Topology Services Menu Reference
See the command references for understanding the Topology Services windows.
This section contains:
•
•
Topology Services Main Window Menu Reference
Table 9-34 Topology Services Main Window Menu Descriptions
File
Prints Summary View.
Export
None
Exports Summary View to a text file.
Upgrade View Layouts
None
Upgrades any Layer 2 View, Unconnected Device View, and LAN Edge View that was saved in a previous version of Campus Manager.
Exit
None
Exits Topology Services.
Edit
Rename
None
Renames a switch cloud.
Copy
None
Copies selected text to the clipboard.
Find
Opens Find window to enable searching for items in the Tree View and Summary View.
Find Next
None
Uses Find to search for next item that matches previously entered search criteria.
Bandwidth Filter Settings
None
You can set the ranges of bandwidth utilization and color for the links to be highlighted in the Map.
For more details, see Customizing Bandwidth Utilization Filters.
View
Show Toolbar
None
Shows or hides the toolbar.
Reload
None
Refreshes Tree View contents.
Refresh Summary
Updates information in Summary View.
Expand All
None
Expands selected folder in Tree View.
Collapse All
None
Closes selected folder in Tree View.
Display View
None
Opens Network Topology View for selected item in Tree View.
Reports
Discrepancies
None
Displays discrepancies or anomalies in the discovered network. You can generate a report on the discrepancies.
For more details, see Viewing Discrepancy Reports.
Best Practices Deviations
None
Displays Best Practices Deviations page in Report Generator, where you can generate a report of Best Practices Deviations.
For more details, see Viewing Best Practices Deviations Reports.
Data Collection Report
None
Opens the Data Collection Metrics window.
For more details, see Viewing Data Collection Metrics.
Campus Reports
None
Displays the Report Generator page from where you can generate any of the five reports on: best practices deviations, device attributes, discrepancies, port attributes, or VLANs for VTP domain or the switch cloud.
For more details, see Displaying Campus Reports.
VLAN Report
None
Displays VLAN reports for devices, switch clouds, or VTP domains. You must select a VTP domain or a switch cloud for generating the report.
Spanning Tree Configuration
None
Allows to generate reports and configure Spanning Trees on the network.
Tools
VLAN Management > Create
Creates an Ethernet VLAN. This function can be performed only by users logged in as Network Administrators or System Administrators.
VLAN Management > Delete
Deletes the selected VLAN. This function can be performed only by users logged in as Network Administrators or System Administrators.
PVLAN Management > Create
None
Creates Private VLAN.
PVLAN Management > Delete
None
Deletes Private VLANs.
VLAN Port Assignment
Moves ports between VLANs in the same VTP domain.
Window
None
None
Switches between all open Topology Services windows.
Help
Using Topology Services
None
Launches Topology Services Online help contents.
Legend
None
Interprets icons in Topology Services.
About
None
Shows version and copyright information for Topology Services.
Network Topology View Menu Reference
Table 9-35 Network Topology View Menu Descriptions
File
Save Layout
Saves any changes you make to the Network Topology View (applies only to your user ID).
Print > Print All
Prints the entire Network Topology View, at the normal viewing level. Each page will have a corresponding column and row number with grid marks to align the pages.
Print > Print Visible
Prints what is visible the current screen, shrinking it to fit on one page.
Export To Visio > Export To csv
None
Allows you to export the network map as a Visio drawing and save it in .csv format.
Export To Visio > Export To xml
None
Allows you to export the network map as a Visio drawing and save it in XML format.
Download Visio Stencil
None
Opens new browser window with a link for downloading the cm_cisco.vss stencil file.
Close
None
Exits Network Topology View.
Edit
Undo
None
Reverses the last operation.
Redo
None
Repeats the last operation.
Find
Finds devices by name or IP address.
Select > All Devices
None
Selects all devices on the current Network Topology View.
Select > All Links
None
Selects all links on the current Network Topology View.
Edit (Contd.)
Select > All Highlighted Objects
None
Selects all highlighted devices on the current Network Topology View.
Select > All Filtered Objects
None
Selects all filtered objects on the current Network Topology View.
Highlight Filtered
None
Highlights devices that conform to selected filters.
Clear Highlighted
None
Clears highlighting from Network Topology View.
Perform Data Collection
Rediscovers a selected device or a group of devices. This function can be performed only by users logged in as System Administrators.
Delete Device(s)
None
Removes devices from the Network Topology View. Devices still in your network and manageable by Campus Manager will reappear on the Network Topology View after the next Campus Data Collection cycle.
This function can be performed only by users logged in as Network Administrators or System Administrators.
Delete Link(s)
None
Removes a link from the Network Topology View.
This function can be performed only by users logged in as Network Administrators or System Administrators.
Map Preferences
None
Edit Network Topology View settings such as color and layout style.
View
Show Toolbar
None
Shows or hides the toolbar.
Show Grid
None
Shows or hides the grid. When moving devices with the grid on, the devices snap to the grid.
Panner
None
Displays compact view of entire Network Topology View.
Zoom In
Focuses on a specific Network Topology View area.
View (Contd.)
Zoom Out
Expands the focus to a larger area.
Zoom to Selected Devices
Focuses on selected devices. Fits selected devices in a Network Topology View window at the maximum size possible.
Normal
Returns to the default view.
Fit in Window
View all discovered devices.
Display Labels > Show IP
None
Displays device IP addresses.
Display Labels > Show Device Name
None
Displays device names.
Display Labels > Show Sysname
None
Displays device sysNames.
Display Labels > Clear Labels
None
Clears labels from Network Topology View.
Relayout > Circular
None
Portrays interconnected ring and star topologies.
Relayout > Hierarchical
None
Reveals precedence relations.
Relayout > Symmetric
None
Provides representations of complex networks.
Relayout > Orthogonal
None
Provides graph layouts with edges running parallel to x and y axes.
View (Contd.)
Refresh Map
None
Refreshes the display.
DFM Alert Settings
None
Launches DFM Alert Settings Page.
Reports
Discrepancies
None
Displays discrepancies or anomalies in the discovered network. You can generate a report on the discrepancies.
For more details, see Viewing Discrepancy Reports.
Best Practices Deviations
None
Displays Best Practices Deviations page in Report Generator, where you can generate a report of Best Practices Deviations.
For more details, see Viewing Best Practices Deviations Reports.
Data Collection Report
None
Displays Data Collection Metrics report.
For more details, see Viewing Data Collection Metrics.
Device Attributes
None
Displays descriptive information about the selected device or devices.
IPv6 Addresses
None
Displays the IPv6 Addresses report.
For more details, see Viewing IPv6 Addresses Report.
Service Attributes
None
Displays descriptive information about any application servers that are running on the selected device or devices.
Port Attributes
None
Displays descriptive information about ports belonging to the selected device.
Link Attributes
None
Displays descriptive information about the selected link or links.
VLAN Report
None
Displays the VLAN Report for the selected devices in the Topology Map or for all devices in the Map.
For more details, see Interpreting VLAN Reports.
Multi-Layer Switching > Switching Engines
None
Displays relationship between Layer 3 route processing devices in network.
Multi-Layer Switching > Route Processors
None
Displays relationship between Layer 3 switching and forwarding devices in your network.
Tools
RMON Data Collection > Disable
None
Disables RMON Data Collection.
RMON Data Collection > Show Enabled Devices
None
Displays RMON enabled devices.
Template Manager > Edit Database Traffic Templates
None
Creates, edits, or deletes database traffic templates.
Template Manager > Edit Device Traffic Templates
None
Creates, edits, or deletes device traffic templates.
Windows
None
None
Switches between all open Topology Services windows.
Help
Using Network Views
None
Opens online help for the Network Topology View.
Legend
None
Allows you to interpret icons in Topology Services.
About
None
Shows Topology Services version and copyright information.
Supported Protocols
The following concepts are important for understanding how to use Topology Services:
•
You must make sure that the applicable protocols are implemented correctly in your network; otherwise, the information gathered might be incomplete.
Inter-Switch Link (ISL) Protocol
Inter-Switch Link (ISL) is a Cisco-proprietary protocol that allows VLAN trunking by maintaining VLAN information as traffic flows between switches and routers.
You can pass VLAN information between devices by configuring links between the switches. If you want a link to carry more than one VLAN, you must use ISL. To use ISL, you must configure the ports on both sides of the link as trunk ports.
When two VTP domains are interconnected using an ISL trunk between two LAN switches, by default, no VLAN traffic is forwarded. However, you can configure the ports on each switch to receive and forward specific VLANs.
To configure the ports, the VLANs on either side of the ISL trunk must be identical and share the same VLAN characteristics such as VLAN names, VLAN indexes, and so on.
IEEE 802.1Q
IEEE 802.1Q is the industry-standard for trunking. A standard for encapsulation protocol to carry traffic for multiple VLANs over a single link. You can use this standard when you want to interconnect a Cisco device with a trunk link to a non-Cisco device.
You can use the encapsulation dot1q command on Cisco IOS version 12.0.1(t) or higher for the Cisco routers.
