Table Of Contents
Readme for Campus Manager 5.2.1 on Windows
Description
Related Documentation
Hardware and Software Requirements
CM 5.2.1 Upgrade Path
Patches Rolled into Campus Manager 5.2.1
Supported Devices in Campus Manager 5.2.1
Downloading Campus Manager 5.2.1
Downloading From Cisco.com
Downloading From Software Center
Installing Campus Manager 5.2.1
Reinstalling Campus Manager 5.2.1
Known Problems in Campus Manager 5.2.1
Resolved Problems in Campus Manager 5.2.1
Frequently Asked Questions
Readme for Campus Manager 5.2.1 on Windows
This Readme is for Campus Manager 5.2.1 on Windows. It contains:
•
Description
•Related Documentation
•Hardware and Software Requirements
•Patches Rolled into Campus Manager 5.2.1
•Supported Devices in Campus Manager 5.2.1
•Downloading Campus Manager 5.2.1
•Installing Campus Manager 5.2.1
•Reinstalling Campus Manager 5.2.1
•Known Problems in Campus Manager 5.2.1
•Resolved Problems in Campus Manager 5.2.1
•Frequently Asked Questions
Description
Campus Manager 5.2.1 is a software update for Campus Manager 5.2. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.
Related Documentation
Table 1 lists the devices supported in Campus Manager 5.2.1.
A list of all devices supported in Campus Manager 5.2 is provided in Supported Devices Tables for LMS 3.2 on Cisco.com.
To access this, go to:
http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_device_support_tables_list.html
For a list of fixes to known problems, see Resolved Problems in Campus Manager 5.2.1.
A list of all known and resolved problems in Campus Manager 5.2, including the patches containing fixes for known problems rolled into latest SP, is available in Release Notes on Cisco.com.
To access them, go to:
http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html
Note We sometimes update the online electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 5.2.1 on Cisco.com for any updates.
Hardware and Software Requirements
Campus Manager 5.2.1 requires that you have installed CiscoWorks Common Services 3.3 and Campus Manager 5.2.
For LMS 3.2 users, CiscoWorks Common Services 3.3 and Campus Manager 5.2 are available as a part of CiscoWorks LMS 3.2.
Hardware and software requirements are the same as those needed for CiscoWorks Common Services 3.3 and Campus Manager 5.2.
A detailed list of requirements and instructions to install CiscoWorks Common Services 3.3 and Campus Manager 5.2, is available on Cisco.com.
For more information, refer the Installing and Getting Started With CiscoWorks LAN Management Solution 3.2 document on Cisco.com.
To access the documents, go to:
http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html
CM 5.2.1 Upgrade Path
Use the table below to verify the upgrade path to Campus Manager 5.2.1:
If you have installed...
|
You must install...
|
CM 5.0
|
CM 5.2 (part of LMS 3.2) + CM 5.2.1
|
CM 5.0.2
|
CM 5.2 (part of LMS 3.2) + CM 5.2.1
|
CM 5.1
|
CM 5.2 (part of LMS 3.2) + CM 5.2.1
|
CM 5.2
|
CM 5.2.1
|
Patches Rolled into Campus Manager 5.2.1
There are no patches, containing fixes to bugs, that have been rolled into Campus Manager 5.2.1.
Supported Devices in Campus Manager 5.2.1
Table 1 lists the devices supported in Campus Manager 5.2.1. Table 2 lists the VNM backlog devices supported in Campus Manager 5.2.1.
For a list of all devices supported in Campus Manager 5.2, see the Supported Devices Table for LMS 3.2 on Cisco.com (see the Related Documentation section).
Table 1 Supported Devices in Campus Manager 5.2.1
Device Type
|
Devices/ Modules Supported
|
sys ObjectID
|
Topology
|
VLAN Mgmt
|
LANE Mgmt
|
ATM Mgmt
|
User Tracking
|
POE
|
VSM
|
VNM
|
Minimum Software
|
Cisco 3900 Series Integrated Services Routers
|
Cisco 3945 Integrated Services Router
|
1.3.6.1.4.1.9.1.1041
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
Yes
|
12.4(25)M1
|
Cisco 3900 Series Integrated Services Routers
|
Cisco 3925 Integrated Services Router
|
1.3.6.1.4.1.9.1.1042
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
Yes
|
12.4(25)M1
|
Cisco 2900 Series Integrated Services Routers
|
Cisco 2951 Integrated Services Router
|
1.3.6.1.4.1.9.1.1043
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
Yes
|
12.4(25)M1
|
Cisco 2900 Series Integrated Services Routers
|
Cisco 2911 Integrated Services Router
|
1.3.6.1.4.1.9.1.1045
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
Yes
|
12.4(25)M1
|
Cisco Catalyst 2960 Series Switch
|
Cisco Catalyst 2960-48PST-L Switch
|
1.3.6.1.4.1.9.1.1016
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2.50-SE1
|
Cisco Catalyst 2960 Series Switch
|
Cisco Catalyst 2960-24LC-S Switch
|
1.3.6.1.4.1.9.1.1146
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2.50-SE3
|
Cisco Catalyst 2960 Series Switch
|
Cisco Catalyst 2960-24PC-S Switch
|
1.3.6.1.4.1.9.1.1147
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2.50-SE3
|
Cisco Catalyst 2960 Series Switch
|
Cisco Catalyst 2960-48PST-S Switch
|
1.3.6.1.4.1.9.1.1148
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2.50-SE3
|
Cisco Catalyst 3560 Series Switches
|
Cisco Catalyst 3560V2-24DC Switch (WS-C3560V2-24TS-SD)
|
1.3.6.1.4.1.9.1.1019
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
NA
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco Catalyst 3560 Series Switches
|
Cisco Catalyst 3560V2-24TS Switch (WS-C3560V2-24TS)
|
1.3.6.1.4.1.9.1.1020
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
NA
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco Catalyst 3560 Series Switches
|
Cisco Catalyst 3560V2-24PS Switch (WS-C3560V2-24PS)
|
1.3.6.1.4.1.9.1.1021
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco Catalyst 3560 Series Switches
|
Cisco Catalyst 3560V2-48TS Switch (WS-C3560V2-48TS)
|
1.3.6.1.4.1.9.1.1024
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
NA
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco Catalyst 3560 Series Switches
|
Cisco Catalyst 3560V2-48PS Switch (WS-C3560V2-48PS)
|
1.3.6.1.4.1.9.1.1025
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco IAD2400 Series Integrated Access Devices
|
Cisco IAD2435 Integrated Access Device
|
1.3.6.1.4.1.9.1.962
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
12.4.22-YB4(ED)
|
Cisco IAD880 Series Integrated Access Devices
|
Cisco 881 Integrated Access Device (IAD881F)
|
1.3.6.1.4.1.9.1.839
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
12.4.22YB3
|
Cisco IAD880 Series Integrated Access Devices
|
Cisco 881 Integrated Access Device (IAD881B)
|
1.3.6.1.4.1.9.1.841
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
12.4.22YB3
|
Cisco IAD880 Series Integrated Access Devices
|
Cisco 888 Integrated Access Device (IAD888F)
|
1.3.6.1.4.1.9.1.854
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
12.4.22YB3
|
Cisco IAD880 Series Integrated Access Devices
|
Cisco 888 Integrated Access Device (IAD888B)
|
1.3.6.1.4.1.9.1.855
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
12.4.22YB3
|
Cisco 800 Series Routers
|
Cisco 887 Integrated Services Routers(887M)
|
1.3.6.1.4.1.9.1.1105
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
12.4.22YB3
|
Cisco uBR7225VXR Universal Broadband Routers
|
Cisco uBR7225VXR Universal Broadband Router
|
1.3.6.1.4.1.9.1.827
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
12.2.33-SCB3(ED)
|
Cisco Catalyst 4900 Series Switches
|
Cisco Catalyst 4928 10 Gigabit Ethernet Switch
|
1.3.6.1.4.1.9.1.1004
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2(25)SG
|
Cisco Network Modules
|
Cisco 2800,3800 Series 23-Port EtherSwitch Service Module
|
1.3.6.1.4.1.9.1.703
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
NA
|
Yes
|
NA
|
12.2(25)SEC
|
Cisco Catalyst 3750 Series Switches
|
Cisco Catalyst 3750V2-48PS Switch (WS-C3750V2-48PS)
|
1.3.6.1.4.1.9.1.1027
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco Catalyst 3750 Series Switches
|
Cisco Catalyst 3750V2-48TS Switch(WS-C3750V2-48TS)
|
1.3.6.1.4.1.9.1.1026
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
NA
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco Catalyst 3750 Series Switches
|
Cisco Catalyst 3750V2-24PS Switch (WS-C3750V2-24PS)
|
1.3.6.1.4.1.9.1.1023
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
Yes
|
Yes
|
NA
|
12.2(50)SE1
|
Cisco Catalyst 3750 Series Switches
|
Cisco Catalyst 3750V2-24TS Switch(WS-C3750V2-24TS)
|
1.3.6.1.4.1.9.1.1022
|
Yes
|
Yes
|
NA
|
NA
|
Yes
|
NA
|
Yes
|
NA
|
12.2(50)SE1
|
Data Center Switches
|
Cisco Nexus 1000V Series Switches
|
1.3.6.1.4.1.9.12.3.1.3.840
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
4.0(4)SV1(1)
|
Data Center Switches
|
Cisco Nexus 4001I Switch Module for IBM BladeCenter
|
1.3.6.1.4.1.9.12.3.1.3.903
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
4.1(2)E1(1)
|
Data Center Switches
|
Cisco Nexus 4005I Switch Module for IBM BladeCenter
|
1.3.6.1.4.1.9.12.3.1.3.930
|
Yes
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
4.1(2)E1(1)
|
Table 2 VNM Supported Devices in Campus Manager 5.2.1
Device Type
|
Device Name
|
sys ObjectID
|
Cisco 3800 Series Integrated Services Routers
|
Cisco 3825 Integrated Services Router
|
1.3.6.1.4.1.9.1.543
|
Cisco 3800 Series Integrated Services Routers
|
Cisco 3845 Integrated Services Router
|
1.3.6.1.4.1.9.1.544
|
Cisco 3800 Series Integrated Services Routers
|
Cisco 3845 NOVPN Integrated Services Router
|
1.3.6.1.4.1.9.1.1102
|
Cisco 3800 Series Integrated Services Routers
|
Cisco 3825 NOVPN Integrated Services Router
|
1.3.6.1.4.1.9.1.1103
|
Cisco 1800 Series Routers
|
Cisco 1841 Integrated Services Router
|
1.3.6.1.4.1.9.1.620
|
Cisco 800 Series Routers
|
Cisco 877 Integrated Services Router (877M)
|
1.3.6.1.4.1.9.1.782
|
Cisco 800 Series Routers
|
Cisco 877 Integrated Services Router
|
1.3.6.1.4.1.9.1.569
|
Cisco 800 Series Routers
|
Cisco 871 Integrated Services Router
|
1.3.6.1.4.1.9.1.571
|
Cisco 800 Series Routers
|
Cisco 876 Integrated Services Router
|
1.3.6.1.4.1.9.1.568
|
Cisco 800 Series Routers
|
Cisco 878 Integrated Services Router
|
1.3.6.1.4.1.9.1.570
|
Downloading Campus Manager 5.2.1
You can download the Campus Manager 5.2.1 installer file, cwcm5_2_1_win.zip,by either:
•Downloading From Cisco.com
Or
•Downloading From Software Center
Downloading From Cisco.com
To download the CM 5.2.1 software updates from Cisco.com:
Step 1 Click http://www.cisco.com/public/sw-center/index.shtml.
You must be a registered Cisco.com user to access this Software Download site. The site prompts you to enter your Cisco.com username and password in the login screen, if you have not logged in already.
Step 2 Select the Software Product Category as Network Management.
Step 3 Select Routing and Switching Management > CiscoWorks LAN Management Solution Bundle > CiscoWorks Campus Manager > CiscoWorks Campus Manager 5.2 from the product tree.
Step 4 Select the product software type as CiscoWorks Campus Manager Software Updates.
Step 5 Select a product release version from the Latest Releases folder.
The software package corresponding to the selected product version display at the right of the web page.
Step 6 Locate the software update files which you want to download.
Step 7 Click the Download Now button to download and save the software update file to any local directory on CiscoWorks Server.
Downloading From Software Center
To download the file from Software Center:
Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.
The Software Updates page appears.
Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.
The CCO and Proxy Server Credentials page appears.
You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.
You can configure your Proxy Server User credentials from the Proxy Server Setup page.
To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.
The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.
Step 3 Enter the required credentials, and click Next.
The Available Images page appears with packages for Windows (cwcm5_2_1_win.zip).
Step 4 Select cwcm5_2_1_win.zip and click Next.
The Destination Location page appears.
Step 5 Enter the location or browse to the location using the Browse button.
Step 6 Click Next.
The Summary page appears. The Summary window displays a summary of your inputs.
Step 7 Click Finish to confirm the download operations.
The package file is downloaded to the directory that you selected, in the folder cm.
Installing Campus Manager 5.2.1
Before you install Campus Manager 5.2.1, make sure your installation environment meets the requirements described in Hardware and Software Requirements.
To install Campus Manager 5.2.1:
Step 1 Log into the machine as local administrator.
Step 2 Navigate to the directory that contains the zip file that you have downloaded.
Step 3 Unzip the package file cwcm5_2_1_win.zip to your temporary directory.
Step 4 Navigate to the temporary directory where you have extracted the files packaged in the installer.
Step 5 Double-click the file, cwcm5_2_1_win.exe, to begin installation.
A prompt appears:
This will install Campus Manager 5.2.1. Do you want to proceed?
Step 6 Click Yes to continue or click No to exit the setup.
The following warning message appears.
Automatic data backup do not happen during this installation.
We recommend you to take a backup of data before starting this installation.
Do you want to continue the installation?
Step 7 Click Yes to continue with the installation or No to quit the installation.
If you have not installed Common Services 3.3, this message appears:
Install Common Services 3.3 before installing Campus Manager 5.2.1.
The installation terminates when you click OK.
Common Services 3.3 is available as a part of CiscoWorks LMS 3.2.
If you have not installed Campus Manager 5.2, this message appears:
Install Campus Manager 5.2 before installing Campus Manager 5.2.1.
The installation terminates when you click OK.
Campus Manager 5.2 is available as a part of CiscoWorks LMS 3.2.
A detailed list of instructions to install CiscoWorks Common Services 3.3, and Campus Manager 5.2 (a part of CiscoWorks LAN Management Solution 3.2) is available on Cisco.com.
To access this, go to:
http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html
After installing Common Services 3.3, and Campus Manager 5.2, resume from Step 5.
Step 8 Click Next in the Welcome Screen to continue your installation.
The Software License Agreement dialog box appears.
Step 9 You should click either:
•Accept to continue
or
•Do Not Accept to exit the setup
Step 10 Click Next.
The installation continues. Wait for the installation to complete.
Step 11 Click Finish to complete and quit the installation.
To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 5.2.1.
Reinstalling Campus Manager 5.2.1
To reinstall Campus Manager 5.2.1, follow the instructions in the Installing Campus Manager 5.2.1.
Known Problems in Campus Manager 5.2.1
Known problems are unexpected behaviors or defects in Campus Manager software releases.
To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)
For a list of known problems in Campus Manager 5.2, see the Release Notes for Campus Manager 5.2 on Cisco.com.
To access them, go to:
http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html
Table 3 Known Problems in Campus Manager 5.2.1
Bug ID
|
Summary
|
Additional Information
|
CSCtc72051
|
Installation summary is not displayed during the Service Pack installation.
|
While installing Campus Manager 5.2.1, the installation summary is not displayed.
After you click the license agreement and click Next, the installation starts automatically.
Because of this, editing the install settings is not possible.
Workaround:
None.
|
Resolved Problems in Campus Manager 5.2.1
Table 4 lists the resolved problems in Campus Manager 5.2.1.
Table 4 Resolved Problems in Campus Manager 5.2.1
Bug ID
|
Description
|
CSCta87193
|
Running CMPTT.pl broke the ANIServer process.
The ANIServer failed to start with an error.
|
CSCtb49310
|
An Out of Memory occurred while running Data Collection with all discrepancy enabled for computation.
|
CSCtb12825
|
Discrepancies and Best Practice Deviations fields were not sorted properly by the First Found column. The column was sorted as plain text instead of by date.
|
CSCtb55914
|
DCR Error occurred when you tried to fix a discrepancy or best practice deviation in Campus Manager.
|
CSCsq45337
|
Dynamic UT trap listener configuration did not work with 12.2(40)SE.
|
CSCsv13860
|
All Switch platforms were not supported for Dynamic User Tracking.
|
CSCtb55589
|
The utm.log file filled up with errors, when the switches that did not have DHCP snooping configured, sent MAC Address notification traps to Campus Manager.
|
CSCsz82090
|
Campus Manager VLAN configuration help had wrong information on VLAN IDs.
|
CSCtb49007
|
Debugging for dcrp.helper was not available in the Campus Manager Data Collection debugging options page.
|
CSCta11072
|
Virtual interfaces were displayed in Switch Port capacity report.
|
CSCta79960
|
IP Phones were not detected as end-hosts and were not shown in the End Hosts report on a particular scenario.
|
CSCta79986
|
When running Subnet based UT Acquisition, some end hosts were showing very old date and time in the last seen field. This happened although the device and end hosts are up and active.
|
CSCta18411
|
When a device was configured as VTP v3 server and another device as VTP v2 client, the auxiliary vlans of the device configured as VTP v2 client were not read. Hence User Tracking did not discover the VLAN configured end host or IP Phone.
|
CSCtc14160
|
UI and DEE exports were not exporting subnet masks properly when the subnet mask was unknown.
|
CSCtc31905
|
After running the ut -cli command, and printing the results to standard output, a temporary file was left over in the system temp directory.
|
CSCtc49719
|
User Tracking did not start because of the xmlwrite.lock presence.
|
CSCsz21493
|
Host name and subnet were not retained in minor acquisition if DHCP was not enabled.
|
Frequently Asked Questions
•How will I know which version of Campus Manager I have installed?
•I do not want support for all the devices that you have supported in Campus Manager 5.2.1. Can I select only the devices I want?
•Where can I find information on the supported devices for Campus Manager 5.2.1?
Q. How will I know which version of Campus Manager I have installed?
A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.
The Patches Installed table displays the installed version of the applications.
If Patches Installed Table Displays
|
Campus Manager Version Installed is...
|
Campus Manager - 5.2.1
|
5.2.1
|
Q. I do not want support for all the devices that you have supported in Campus Manager 5.2.1. Can I select only the devices I want?
A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 5.2.1 will not adversely affect your network.
Q. Where can I find information on the supported devices for Campus Manager 5.2.1?
A. You can find the latest information on supported devices for Campus Manager 5.2.1, see Supported Devices Tables for LMS 3.2 on Cisco.com.
To access this, either:
–Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.
–From the Technical Documentation & Tools section, select General Information > Compatibility Information > Supported Devices Table for LMS 3.2
Or
–Go to
–http://www.cisco.com/en/US/products/sw/cscowork/ps2425/products_device_support_tables_list.html
Note The Supported Devices Table for LMS 3.2 contains the information on device support for Campus Manager 5.2.1
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Readme for Campus Manager 5.2.1 on Windows
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