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Readme for Campus Manager 5.0.4 on Windows

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Readme for Campus Manager 5.0.4 on Windows

Description

Related Documentation

Hardware and Software Requirements

CM 5.0.4 Upgrade Path

Patches Rolled into Campus Manager 5.0.4

Supported Devices in Campus Manager 5.0.4

Downloading Campus Manager 5.0.4

Downloading From Cisco.com

Downloading From Software Center

Installing Campus Manager 5.0.4

Reinstalling Campus Manager 5.0.4

Known Problems in Campus Manager 5.0.4

Resolved Problems in Campus Manager 5.0.4

Frequently Asked Questions


Readme for Campus Manager 5.0.4 on Windows

This Readme is for Campus Manager 5.0.4 on Windows. It contains:

•Description

•Related Documentation

•Hardware and Software Requirements

•Patches Rolled into Campus Manager 5.0.4

•Supported Devices in Campus Manager 5.0.4

•Downloading Campus Manager 5.0.4

•Installing Campus Manager 5.0.4

•Reinstalling Campus Manager 5.0.4

•Known Problems in Campus Manager 5.0.4

•Resolved Problems in Campus Manager 5.0.4

•Frequently Asked Questions

Description

Campus Manager 5.0.4 is a software update for Campus Manager 5.0.2. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.

You should print out and read this document before installing Campus Manager 5.0.4.

Caution Campus Manager 5.0.4 has specific prerequisites. Before installing Campus Manager 5.0.4, see "Hardware and Software Requirements" section.

Related Documentation

Table 1 lists the devices supported in Campus Manager 5.0.4.

A list of all devices supported in Campus Manager 5.0.2 is provided in Supported Devices Tables for LMS 3.0 December 2007 Update on Cisco.com.

To access this, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_device_support_tables_list.html

For a list of fixes to known problems, see "Resolved Problems in Campus Manager 5.0.4" section.

A list of all known and resolved problems in Campus Manager 5.0.2, including the patches containing fixes for known problems rolled into latest SP, is available in Readmes on Cisco.com.

To access the Readmes on Solaris and Windows, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html

Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 5.0.4 on Cisco.com for any updates.

Hardware and Software Requirements

Campus Manager 5.0.4 requires that you have installed CiscoWorks Common Services 3.1.1 and Campus Manager 5.0.2.

Campus Manager 5.0.4 can also be installed on a higher 5.0 version.

For LMS 3.0 users, CiscoWorks Common Services 3.1.1 and Campus Manager 5.0.2 are available as a part of CiscoWorks LMS 3.0 December 2007 Update.

Hardware and software requirements are the same as those needed for CiscoWorks Common Services 3.1.1 and Campus Manager 5.0.2.

A detailed list of requirements and instructions to install CiscoWorks Common Services 3.1.1 and Campus Manager 5.0.2, is available on Cisco.com.

For more information, refer the following documents:

•Readme for CiscoWorks LAN Management Solution 3.0 December 2007 Update on Windows

•Installing and Getting Started With CiscoWorks LAN Management Solution 3.0

To access the documents, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

CM 5.0.4 Upgrade Path

Use the table below to verify the upgrade path to Campus Manager 5.0.4:

If you have installed...
You must install...

CM4.0 or higher

LMS 3.0+LMS 3.0 December 2007 Update+CM5.0.4

CM4.0.3 or higher

LMS 3.0+LMS 3.0 December 2007 Update+CM5.0.4

CM4.0.6 or higher

LMS 3.0+LMS 3.0 December 2007 Update+CM5.0.4

CM5.0 or CM5.0.1

LMS 3.0 December 2007 Update+CM5.0.4

LMS 3.0 December 2007 Update or CM 5.0.3

CM 5.0.4


Patches Rolled into Campus Manager 5.0.4

There are no patches, containing fixes to bugs, that have been rolled into Campus Manager 5.0.4.

Supported Devices in Campus Manager 5.0.4

Table 1 lists the devices supported in Campus Manager 5.0.4.

For a list of all devices supported in Campus Manager 5.0.2, see the Supported Devices Table for LMS 3.0 December 2007 Update on Cisco.com (see the "Related Documentation" section).

Table 1 Supported Devices in Campus Manager 5.0.4 

Device Type
Devices/
Modules Supported
sys
ObjectID
Topology
VLAN Mgmt
LANE Mgmt
ATM Mgmt
User Tracking
Path Analysis
Minimum Software

Cisco MDS 9000 Series Multilayer Switches

Cisco MDS 9222i Multiservice Modular Switch

1.3.6.1.4.1.9.12.3.1.3.651

Yes

NA

NA

NA

NA

Yes

SAN-OS 3.2(3a)

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861-UC-2B-K9)

1.3.6.1.4.1.9.1.902

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861-UC-4F-K9)

1.3.6.1.4.1.9.1.903

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861-SRST-2BK9)

1.3.6.1.4.1.9.1.904

Yes

NA

NA

NA

NA

Yes

12.4(11)XW6

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861-SRST-4FK9)

1.3.6.1.4.1.9.1.905

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861-SRST-CUE-2BK9)

1.3.6.1.4.1.9.1.939

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861-SRST-CUE-4FK9)

1.3.6.1.4.1.9.1.940

Yes

NA

NA

NA

NA

Yes

12.4(11)XW6

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861W-SRST-CUE-4FK9)

1.3.6.1.4.1.9.1.990

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861W-SRST-CUE-2BK9)

1.3.6.1.4.1.9.1.991

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861W-SRST-4FK9)

1.3.6.1.4.1.9.1.992

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861W-SRST-2BK9)

1.3.6.1.4.1.9.1.993

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861W-UC-4FK9)

1.3.6.1.4.1.9.1.994

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1861 Integrated Services Router (CISCO1861W-UC-2BK9)

1.3.6.1.4.1.9.1.995

Yes

NA

NA

NA

NA

Yes

__

Cisco 1800 Series Routers

Cisco 1801M Integrated Services Router

1.3.6.1.4.1.9.1.783

Yes

NA

NA

NA

NA

Yes

__

Cisco Carrier Routing System

Cisco CRS-1 4-Slot Single-Shelf System

1.3.6.1.4.1.9.1.822

Yes

NA

NA

NA

NA

Yes

3.5.2

Cisco Carrier Routing System

Cisco CRS-1 16-Slot Single-Shelf System

1.3.6.1.4.1.9.1.613

Yes

NA

NA

NA

NA

Yes

__

Cisco Carrier Routing System

Cisco CRS-1 8-Slot Single-Shelf System

1.3.6.1.4.1.9.1.643

Yes

NA

NA

NA

NA

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Switch Module 3110G for IBM BladeCenter (WS-CBS3110G-S)

1.3.6.1.4.1.9.1.909

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Switch Module 3110G for IBM BladeCenter (WS-CBS3110G-ST)

1.3.6.1.4.1.9.1.910

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Switch Module 3110X for IBM BladeCenter (WS-CBS3110X-S)

1.3.6.1.4.1.9.1.911

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Switch Module 3110X for IBM BladeCenter (WS-CBS3110X-ST)

1.3.6.1.4.1.9.1.912

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3120G for HP (WS-CBS3120G-S)

1.3.6.1.4.1.9.1.918

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3120X for HP (WS-CBS3120X-S)

1.3.6.1.4.1.9.1.919

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3032 for Dell M1000E (WS-CBS3032-DEL)

1.3.6.1.4.1.9.1.920

Yes

Yes

NA

NA

Yes1

Yes

12.2(40)EX

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3130G for Dell M1000E (WS-CBS3130G-S)

1.3.6.1.4.1.9.1.921

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3130X for Dell M1000E (WS-CBS3130X-S)

1.3.6.1.4.1.9.1.922

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Switch Module 3110X for IBM BladeCenter (CBS3110-STACK)

1.3.6.1.4.1.9.1.947

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3120X for HP (CBS3120-STACK)

1.3.6.1.4.1.9.1.948

Yes

Yes

NA

NA

Yes1

Yes

12.2(0.0.89)EX

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3130X for Dell M1000E (CBS3130-STACK)

1.3.6.1.4.1.9.1.949

Yes

Yes

NA

NA

Yes1

Yes

12.2(0.0.89)EX

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Switch Module 3012 (WS-CBS3012-IBM)

1.3.6.1.4.1.9.1.999

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Switch Module 3012 for IBM BladeCenter (WS-CBS3012-IBM-I)

1.3.6.1.4.1.9.1.1000

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3125G for HP (WS-CBS3125-G)

1.3.6.1.4.1.9.1.1001

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco Catalyst Blade Switch 3000 Series

Cisco Catalyst Blade Switch 3125X for HP (WS-CBS3125-X)

1.3.6.1.4.1.9.1.1002

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco 800 Series Routers

Cisco 881 Integrated Services Router

1.3.6.1.4.1.9.1.837

Yes

NA

NA

NA

NA

Yes

__

Cisco 800 Series Routers

Cisco 877M Integrated Services Route

1.3.6.1.4.1.9.1.782

Yes

NA

NA

NA

NA

Yes

__

Cisco 800 Series Routers

Cisco 885 Integrated Services Router(C885-D-3)

1.3.6.1.4.1.9.1.859

Yes

NA

NA

NA

NA

Yes

__

Cisco 800 Series Routers

Cisco 885 Integrated Services Router (C885-E/J-3)

1.3.6.1.4.1.9.1.861

Yes

NA

NA

NA

NA

Yes

__

Cisco 800 Series Routers

Cisco 886 Integrated Services Router

1.3.6.1.4.1.9.1.842

Yes

NA

NA

NA

NA

Yes

__

Cisco 800 Series Routers

Cisco 887 Integrated Services Routers

1.3.6.1.4.1.9.1.847

Yes

NA

NA

NA

NA

Yes

__

Cisco 800 Series Routers

Cisco 888 Integrated Services Router

1.3.6.1.4.1.9.1.852

Yes

NA

NA

NA

NA

Yes

12.4(15)XZ

Cisco 800 Series Routers

Cisco 881SRST Integrated Services Router

1.3.6.1.4.1.9.1.840

Yes

NA

NA

NA

NA

Yes

__

Cisco 800 Series Routers

Cisco 888SRST Integrated Services Router

1.3.6.1.4.1.9.1.856

Yes

NA

NA

NA

NA

Yes

__

Data Center Switches

Cisco Nexus 5020 Switch-AC

1.3.6.1.4.1.9.12.3.1.3.719

Yes

NA

NA

NA

NA

NA

4.0.0.N1.1a

Data Center Switches

Cisco Nexus 5020 Switch-DC

1.3.6.1.4.1.9.12.3.1.3.720

Yes

NA

NA

NA

NA

NA

__

Data Center Switches

Cisco Nexus 7000 10-Slot Switch

1.3.6.1.4.1.9.12.3.1.3.612

Yes

NA

NA

NA

NA

NA

4.0.(2)

Cisco IE 3000 Series Switches

Cisco IE 3000- 4TC Industrial Ethernet Switch

1.3.6.1.4.1.9.1.958

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco IE 3000 Series Switches

Cisco IE 3000-8TC Industrial Ethernet Switch

1.3.6.1.4.1.9.1.959

Yes

Yes

NA

NA

Yes1

Yes

__

Rockwell Stratix 8000 Series Switches

Rockwell Stratix MS06T

1.3.6.1.4.1.9.1.960

Yes

Yes

NA

NA

Yes1

Yes

__

Rockwell Stratix 8000 Series Switche

Rockwell Stratix MS10T

1.3.6.1.4.1.9.1.961

Yes

Yes

NA

NA

Yes1

Yes

12.2EX

Cisco ONS 15300 Series

Cisco ONS 15305 Multiservice Customer Access Platform

1.3.6.1.4.1.7546.1.4.1.1.3

Yes

NA

NA

NA

NA

Yes

__

Cisco Aironet 1250 Series

Cisco Aironet 1250 Series Access Point

1.3.6.1.4.1.9.1.758

Yes

NA

NA

NA

NA

Yes

12.4.10b-JA

Cisco 12000 Series Routers

Cisco 12006 Router

1.3.6.1.4.1.9.1.590

Yes

NA

NA

NA

NA

Yes

__

Cisco ME 2400 Series Ethernet Access Switches

Cisco ME 2400-24TS-D Switch

1.3.6.1.4.1.9.1.735

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco ME 4900 Series Ethernet Switches

Cisco ME 4924-10GE Switch

1.3.6.1.4.1.9.1.788

Yes

Yes

NA

NA

Yes1

Yes

__

Cisco ASR 1000 Series Aggregation Services Routers

Cisco ASR 1002 Router

1.3.6.1.4.1.9.1.923

Yes

NA

NA

NA

NA

Yes

__

Cisco ASR 1000 Series Aggregation Services Routers

Cisco ASR 1004 Router

1.3.6.1.4.1.9.1.924

Yes

NA

NA

NA

NA

Yes

__

CiscoWorks Wireless LAN Solution Engine

CiscoWorks 1130 for Wireless LAN Solution Engine

1.3.6.1.4.1.9.1.630

Yes

NA

NA

NA

NA

NA

__

CiscoWorks Wireless LAN Solution Engine

CiscoWorks 1030 for Wireless LAN Solution Engine

1.3.6.1.4.1.9.1.631

Yes

NA

NA

NA

NA

NA

__

CiscoWorks Wireless LAN Solution Engine

Cisco Wireless LAN Solution Engine S20

1.3.6.1.4.1.9.1.709

Yes

NA

NA

NA

NA

NA

__

CiscoWorks Wireless LAN Solution Engine

CiscoWorks 1133 for Wireless LAN Solution Engine

1.3.6.1.4.1.9.1.752

Yes

NA

NA

NA

NA

NA

__

Cisco Services Modules

Cisco Branch Routers Series Network Analysis Module (NME-NAM)

1.3.6.1.4.1.9.1.826

Yes

NA

NA

NA

NA

Yes

3.6

Cisco 7800 Series Media Convergence Servers

Cisco 7815I Media Convergence Server

1.3.6.1.4.1.9.1.582

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7825H Media Convergence Server

1.3.6.1.4.1.9.1.583

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7825I Media Convergence Server

1.3.6.1.4.1.9.1.746

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7835H Media Convergence Server

1.3.6.1.4.1.9.1.584

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7835I Media Convergence Server

1.3.6.1.4.1.9.1.585

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7845H Media Convergence Server

1.3.6.1.4.1.9.1.586

Yes

NA

NA

NA

Yes1

NA

CUCM 6.1.1

CUCM 7.0.02

Cisco 7800 Series Media Convergence Servers

Cisco 7845I Media Convergence Server

1.3.6.1.4.1.9.1.587

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7855I Media Convergence Server

1.3.6.1.4.1.9.1.588

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7865I Media Convergence Server

1.3.6.1.4.1.9.1.589

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7828I Media Convergence Server (IBM)

1.3.6.1.4.1.9.1.899

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7816I Media Convergence Server (IBM)

1.3.6.1.4.1.9.1.898

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7816H Media Convergence Server (HP)

1.3.6.1.4.1.9.1.900

Yes

NA

NA

NA

Yes1

NA

__

Cisco 7800 Series Media Convergence Servers

Cisco 7828H Media Convergence Server (HP)

1.3.6.1.4.1.9.1.901

Yes

NA

NA

NA

Yes1

NA

__

Cisco Unified IP Phones 7900 Series

Cisco Unified IP Phone 7941G

__

NA

NA

NA

NA

Yes

NA

__

Cisco Unified IP Phones 7900 Series

Cisco Unified IP Phone 7961G

__

NA

NA

NA

NA

Yes

NA

__

Cisco MDS 9000 Series Multilayer Switches

Cisco MDS 9124e Multilayer Fabric Switch

1.3.6.1.4.1.9.12.3.1.3.606

Yes

NA

NA

NA

NA

Yes

__

Cisco MDS 9000 Series Multilayer Switches

Cisco MDS 9134 Multilayer Fabric Switch

1.3.6.1.4.1.9.12.3.1.3.616

Yes

NA

NA

NA

NA

Yes

__

1 IP Phones supported.

2 The device Cisco 7845H Media Convergence Server has been tested on the softwares Cisco Unified Communications Manager Version 6.1.1 and Version 7.0.0.


Downloading Campus Manager 5.0.4

You can download the Campus Manager 5.0.4 installer file, cwcm5_0_4_win.zip,by either:

•Downloading From Cisco.com

Or

•Downloading From Software Center

Downloading From Cisco.com

You can download the updates:

•From the Software Downloads page

From the Cisco.com home page, Select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software to access the Software Downloads page.

Or

•From http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus

To download the file from Cisco.com:

Step 1 Locate the package file cwcm5_0_4_win.zip.

Step 2 Save the file to a temporary working area of your server.

Downloading From Software Center

To download the file from Software Center:

Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.

The Software Updates page appears.

Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.

The CCO and Proxy Server Credentials page appears.

You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.

You can configure your Proxy Server User credentials from the Proxy Server Setup page.

To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.

The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.

Step 3 Enter the required credentials, and click Next.

The Available Images page appears with packages for Windows (cwcm5_0_4_win.zip ).

Step 4 Select cwcm5_0_4_win.zip and click Next.

The Destination Location page appears.

Step 5 Enter the location or browse to the location using the Browse button.

Step 6 Click Next.

The Summary page appears. The Summary window displays a summary of your inputs.

Step 7 Click Finish to confirm the download operations.

The package file is downloaded to the directory that you selected, in the folder cm.

Installing Campus Manager 5.0.4

Before you install Campus Manager 5.0.4, make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.

To install Campus Manager 5.0.4:

Step 1 Log into the machine as local administrator.

Step 2 Navigate to the directory that contains the zip file that you have downloaded.

Step 3 Unzip the package file cwcm5_0_4_win.zip to your temporary directory.

Step 4 Navigate to the temporary directory where you have extracted the files packaged in the installer.

Step 5 Double-click the file, cwcm5_0_4_win.exe, to begin installation.

A prompt appears:

This will install Campus Manager 5.0.4. Do you want to proceed?

Step 6 Click Yes to continue or click No to exit the setup.

If you have not installed Common Services 3.1.1, this message appears:

Install Common Services 3.1.1 before installing Campus Manager 5.0.4.

The installation terminates when you click OK.

Common Services 3.1.1 is available as a part of CiscoWorks LMS 3.0 December 2007 Update.

If you have not installed Campus Manager 5.0.2, this message appears:

Install Campus Manager 5.0.2 before installing Campus Manager 5.0.4.

The installation terminates when you click OK.

Campus Manager 5.0.2 is available as a part of CiscoWorks LMS 3.0 December 2007 Update.

A detailed list of instructions to install CiscoWorks Common Services 3.1.1, and Campus Manager 5.0.2 (a part of CiscoWorks LAN Management Solution 3.0 December 2007 Update) is available on Cisco.com.

To access this, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

After installing Common Services 3.1.1, and Campus Manager 5.0.2, resume from Step 5.

Step 7 Click Next in the Welcome Screen to continue your installation.

The Software License Agreement dialog box appears.

Step 8 You should click either:

•Accept to continue

or

•Do Not Accept to exit the setup

The System Requirements window appears and the installation checks whether the system requirements are met.

•If there is no enough disk space to install Campus Manager 5.0.4, the installation displays an error message and stops.

•If the minimum requirements are not met, the installation displays a warning message and continues the setup.

Step 9 Click Next.

The Daemons Restart Options dialog box appears with the following message:

If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this installation?

If you want to start CiscoWorks daemons, click Yes.

If you do not want to start CiscoWorks daemons, click No.

Step 10 You should click either:

•Yes to restart CiscoWorks daemons

or

•No if you have any other installations pending

A Summary dialog box displaying the current settings for installation appears.

Step 11 Click Install.

The Setup Complete dialog box appears with the message:

Setup is complete. Click Finish to start CiscoWorks.

Step 12 Click Finish to complete and quit the installation.

To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 5.0.4.

Reinstalling Campus Manager 5.0.4

To reinstall Campus Manager 5.0.4, follow the instructions in the "Installing Campus Manager 5.0.4" section.

Known Problems in Campus Manager 5.0.4

Known problems are unexpected behaviors or defects in Campus Manager software releases.

To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

For a list of known problems in Campus Manager 5.0.2, see Readmes for CiscoWorks LAN Management Solution 3.0 December 2007 Update on Windows available on Cisco.com (see "Related Documentation" section).

Table 2 Known Problems in Campus Manager 5.0.4

Bug ID
Summary

CSCsr38459

Single virtual interface is displayed twice in the port attributes list. It happens in case of virtual intefaces. For Cat2970 and IE 3000 category devices, single port is displayed twice in the port attributes list.


Resolved Problems in Campus Manager 5.0.4

Table 3 lists the resolved problems in Campus Manager 5.0.4.

Table 3 Resolved Problems in Campus Manager 5.0.4

Bug ID
Summary

CSCsj89694

Path Analysis cannot determine ifIndex (-1) for L2 switches. For l2 switches, the source ifIndex is set to -1 in path because of which path failed to draw the l2 trace.

CSCsq74485

Sorting by Number in Port Attribute report is not working. The Port Number sorting is not working as expected and behaves like string sorting.

CSCsq56548

End hosts on Access Points are no longer acquired by default. Since there was a huge POLA violation in Campus Manager 5.0, and since WLSE integration was introduced, User Tracking no longer acquires end hosts on Access Points by default.

CSCsq72800

User Tracking no longer acquires End Hosts on AccessPoints. This is a companion bug to CSCsq56548. Setting APRunCollection to true in ut.properties does not help. End host acquisition does not work since the VmpsAdminSMFBridgeTable code is not updated for Campus 5.0.

CSCsr48379

Online Help should mention that Wireless Report will show only WLSE devices. User Tracking Wireless Report is showing only reports about the WLSE integration. This information must be documented.

CSCsj72047

Groups created in Common Services are not available in Campus Manager. After restarting the Daemon Manager, the User Defined Groups in Common Services are not available from Campus Manager. Membership details for the groups show empty results.

CSCso66536

While running Path Analysis, Ani.log file size grows to several Gigabytes. This happens when you have CM: 5.0.2 (LMS: 3.0.1) installed on Solaris.

CSCsq08600

Windows usernames are not displayed in User Tracking (UT). Depending on when UT acquisition is done and when an user actually connects to the network, UT may not properly display Windows usernames.

CSCsq79950

Campus Manager does not support VLANs greater than 1024 on 2950 series switches. It occurs for all 2950 series switches which are configured for extended VLANs (those with IDs greater than 1024). It leads to false trunk VLAN mismatch discrepancies and incomplete VLAN topology Data Collection.

CSCsq80237

User Tracking Export does not quote Port Name field. This becomes a problem when the Port Name field contain an embedded comma.

CSCsq88619

In LMS 3.0.1, when you navigate to Include Devices from DCR under Data Collection in Campus Manager, a HTTP500 error occurs. Also, after running a new Campus Data Collection, it gives the same error.

CSCsq26330

UTLite does not work with hostnames. If the CiscoWorks server is specified by an hostname, UTLite33.exe does not send any update.

CSCsr25957

In LMS 3.0 VTP Domain return as NULL. In LMS3.0, User Tracking is unable to find the VTP domain object using the VTP name. As a result, VLAN ID cannot be used for comparison. The available VLAN name is different and this results in CAM/ARP mismatch.

CSCsr11007

Scheduled User Tracking Report fails when you launch Report Generator under Reports in Campus User Tracking. Select an Application and schedule a report. It fails.

CSCso09676

UTLite is not mapping the IP to MAC. On Multi-home clients, UTLite33.exe does not map the IP address to the MAC address.

CSCsq21297

Field values are missed in User Tracking (UT) DEE data. The dot1xEnabled, associatedRouters, bestPracticeDeviationEnabled, and discrepancyEnabled are missed in UT DEE XML data. These fields are always empty. The fields used to contain valid data in CM 5.0 and 5.0.1.

CSCsl44916

Dynamic User Tracking produces incorrect last seen times. When Dynamic UT receives a MAC address notification trap, it calculates the last seen time stamp based on the sysUpTime of the device (stored in the portsData.xml file) and the time stamp within the trap PDU. This algorithm works, but can produce incorrect results due to clock skew on devices, sysUpTime roll-overs, and other device-side bugs.

CSCsk39917

Some error messages are not written in the debug log. Certain Dynamic UT errors (for example, UTLITE bad and duplicate packet errors) are written only in the circular buffer (that is, Dynamic UT Console) and not in their respective log files.

CSCsm48328

In Campus Manager UT report, Port Name is empty for Cat6500 and Cat2960. In the UT report of CM 5.0.1, the Port Names for Cat6500 (sysobjectid=iso.3.6.1.4.1.9.1.400) and for Cat2960 (sysobjectid=iso.3.6.1.4.1.9.1.696) are blank.

CSCso11905

The Switch Port Usage Report Unused Up report does not list the Port Name configured on the fast ethernet interfaces. This issue involves the following platforms: 3550, 3560, 3750, 4506, and 6513.

CSCso94546

After upgrading to Campus Manager 5.0, only LAN switches show up in the LAN Edge View.

CSCso73773

Field values are not displayed correctly in Device Attributes reports in Campus Manager. In Device Attributes report of CM502, the Device Name and IP Address field values are interchanged.


Frequently Asked Questions

•How will I know which version of Campus Manager I have installed?

•I do not want support for all the devices that you have supported in Campus Manager 5.0.4. Can I select only the devices I want?

•Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

•Where can I find information on the supported devices for Campus Manager 5.0.4?

Q. How will I know which version of Campus Manager I have installed?

A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.

The Patches Installed table displays the installed version of the applications.

If Patches Installed Table Displays
Campus Manager Version Installed is...

Campus Manager - 5.0.4

5.0.4


Q. I do not want support for all the devices that you have supported in Campus Manager 5.0.4. Can I select only the devices I want?

A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 5.0.4 will not adversely affect your network.

Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

A. The device support packages are available at the following locations:


Q. Where can I find information on the supported devices for Campus Manager 5.0.4?

A. You can find the latest information on supported devices for Campus Manager 5.0.4, see Supported Devices Tables for LMS 3.0 December 2007 Update on Cisco.com.

To access this, either:

–Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.

–From the Technical Documentation & Tools section, select General Information > Compatibilty Information > Supported Devices Table for LMS 3.0 December 2007 Update.

Or

–Go to

–http://www.cisco.com/en/US/products/sw/cscowork/ps2425/products_device_support_tables_list.html

Note The Supported Devices Table for LMS 3.0 December 2007 Update contains the information on device support for Campus Manager 5.0.4.