User Guide for Campus Manager 5.0.2 (With LMS 3.0. December 2007 Update)
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -

Index

A

about Campus Manager 1-1

ACS integration, understanding 4-1

administering Campus Manager 5-1

admin dashboard

advanced reports 5-7

application setup tasks 5-5

basic reports 5-6

operational tasks 5-6

system status table 5-4

administration reports, using 5-30

ANI data collection metrics, displaying 5-31

ANI Server, analyzing 5-30

discovered device details, displaying 5-31

supported devices list, displaying 5-32

administration tasks, about 5-4

ANI data collection, using 5-8

best practices in discovery scheduling 5-18

data collection, scheduling 5-16

data collection filters, setting up 5-10

debugging options 5-37

settings, displaying 5-8

auto refresh 5-4

details, displaying 5-4

device discovery administration 5-8

debugging options, setting 5-8

FAQs 7-98

security issues 5-46

understanding 5-1

user and host acquisition, using

delete interval, modifying 7-19

domain name display, specifying 7-22

end host user information, importing 7-23

purge policy, specifying 7-22

schedule, modifying 7-16

subnet discovery, configuring 7-19

User Tracking administration, using 5-20

ANI data collection administration, using 5-8

best practices in discovery scheduling 5-18

data collection, scheduling 5-16

data collection filters, setting up 5-10

debugging options 5-37

settings, vieiwing 5-8

SNMP settings, modifying 5-9

ANI discover metrics, displaying 9-65

ANI Server

analyzing 5-30

network dependencies, and 7-4

applications

about 1-1

starting 3-2

application servers, working with 9-60

ATM domains 13-3

managing 13-3

understanding 13-3

using 13-4

ATM management 13-1

(see also ATM-VLANs) 13-1

ATM domains, understanding 13-3

ATM networks, configuring and managing 13-2

key terms 13-4

LANE services, managing 13-5

about 13-6

LANE components 13-7

overview 13-5

ATM-VLANs 13-1

(see also ATM management) 13-1

about 13-1

ATM interface configuration, setting 13-47

procedure A 13-47

procedure B 13-49

creating 13-8

Device/Port Chooser, using 13-54

Device Chooser, using 13-54

host utilization, checking 13-55

LANE

component details, displaying 13-13

component status, diagnosing 13-16

Config Server Register 13-16

LE client, diagnosing 13-17

ARP information, displaying 13-19

control connections, displaying 13-20

data connections, displaying 13-22

route descriptors, displaying 13-19

statistics, displaying 13-23

status, displaying 13-17

VC trace, displaying 13-21

LE configuration servers, diagnosing 13-27

LE servers, configuring 13-9

LE servers/Broadcast servers, diagnosing 13-23

link utilization, checking 13-55

RMON data collection, disabling 13-50

RMON-enabled devices, displaying 13-50

summary information on, interpreting 13-2

traffic templates, managing 13-51

understanding 13-8

VCs (virtual connections), working with 13-35

selecting 13-40

utilization, plotting 13-40

audience for this document 1-xix

B

Bandwidth Utilization 9-34

Bandwidth Utlization

enabling RMON 9-35

before using Campus Manager 3-2

Best Practices Deviations

acknowledging 8-38

points to be noted 8-39

C

Campus Manager reports 9-63

caution regarding Cisco Visio stencil file names, changing 9-45

cautions

significance of 1-xx

cautions regarding

restarting Daemon Manager on Windows 5-3

changes with this release 2-1

Cisco Call Manager

enabling CDR logging in 14-46

tracing VoIP traffic

from a gateway 14-44

from an IP phone 14-44

CiscoView, starting

from Path Analysis 14-50

from VLAN Port Assignment 9-57

Cisco Visio stencil file, downloading 9-45

CiscoWorks, logging into 3-1

Cisco Works Assistant

launching from end hosts reports 7-51

launching from N-hop view portlet 9-43

CiscoWorks Assistant

launching from Topology services 9-2

CiscoWorks Common Services

license integration, understanding 4-5

CLI

administration CLI commands 5-42

cmexport command (see under Data Extraction Engine) 15-2

concepts

Path Analysis

requirements 14-3

configuring

inter-VLAN routing 10-28

on an external router 10-29

on RSM, MSFC3, and L2/L3 devices 10-28

subnet discovery for User Tracking 7-19

User Tracking Utility 7-90

CVSM (Cisco Visual Switch Manager), starting 14-50

D

Daemon Manager, using

restarting on Solaris 5-3

restarting on Windows 5-3

Data Collection

filter policies 5-11

manually excluding devices 5-14

manually including devices 5-12

understanding 5-1

Data Extraction Engine (see DEE) 15-1

DCR integration, understanding 4-2

debugging options, setting 5-36

DEE (Data Extraction Engine) 15-1

cmexport command

about 15-2

function-specific options 15-4

mandatory arguments 15-4

optional arguments 15-4

running 15-2

cmexport Discrepancy comand 15-11

cmexport L2topology command 15-9

cmexport manpage 15-13

cmexport ut command 15-6

developer's reference 15-16

Discrepancy data schema 15-21

exporting data from Campus Manager, servlet 15-22

Topology data schema 15-20

User Tracking data schema 15-16

User Tracking phone data schema 15-18

User Tracking subnet data schema 15-19

User Tracking switch data schema 15-17

overview 15-1

troubleshooting

FAQs 15-26

Device/Port Chooser, using 13-54

Device Center integration, understanding 4-4

Device Chooser, using 13-54

device discovery administration, in Campus Manager 5-8

Device Management 5-10

Auto Mode 5-10

Manual Mode 5-11

Device Poller 5-18

adding critical devices 5-18

devices, working with 9-51

(see also MLS devices) 9-59

device attributes, working with 9-54

device labels

clearing 9-53

displaying 9-53

device tooltips, interpreting 9-52, 9-53

Device selector

advanced search 7-59

device service modules, displaying 9-61

DFM as primary listener 7-32

Discrepancies

acknowledging 8-32

points to be noted 8-34

unacknowledging 8-32

discrepancy reporting 8-1

physical discrepancies 8-2

Discrepancy Reports

about 1-1

documentation 1-xx

additional online 1-xxi

audience for this 1-xix

related to this product 1-xx

typographical conventions in 1-xix

E

EtherChannel 10-44

configuring 10-45

understanding 10-44

using 10-45

Ethernet VLANs

about 10-14

creating 10-15

F

FAQs

about DEE (Data Extraction Engine) 15-26

about Path Analysis 14-51

about User Tracking 7-98

device management 5-15

G

getting started 3-1

applications, starting 3-2

before using Campus Manager 3-2

CiscoWorks, logging into 3-1

interface, understanding 3-3

Group Selector, using 7-58

H

help

online documentation 1-xxi

home page

Viewing Campus Manager Homepage 5-4

host utilization, checking 13-55

HPOV as primary listener 7-31

I

IEEE 802.1Q, VLAN trunking protocol 9-78

integration of CiscoWorks Common Services 4-1

ACS integration, understanding 4-1

DCS integration, understanding 4-2

Device Center integration 4-4

license integration 4-5

OGS integration, understanding 4-4

Package Support Updater integration 4-4

IP phone display in User Tracking, FAQ on 7-98

IPv6 (Internet Protocol version 6) 12-1

IPv6 Addresses report

displaying 12-3

interpreting 12-3

understanding 12-1

ISL (Inter-Switch Link), VLAN trunking protocol 9-78

IVR (inter-VLAN routing)

configuring 10-28

on on external router 10-29

on RSM, MSFC3, and L2/L3 devices 10-28

understanding 10-27

using 10-28

J

Job Browser, using 5-41

L

LANE (LAN Emulation)

component details, displaying 13-13

LE/Broadcast server summary 13-14

LE client summary 13-13

LE configuration server summary 13-15

components, overview 13-7

component status, displaying 13-16

Config Server Registry 13-16

overview 13-5

services, managing 13-5

understanding 13-6

LE client, diagnosing 13-17

ARP information, displaying 13-19

control connections, displaying 13-20

data connections, displaying 13-22

route descriptors, displaying 13-19

statistics, displaying 13-23

status, displaying 13-17

VC trace, displaying 13-21

LE configuration servers

(see also LE servers) 13-9

backup, adding 13-12

configuring 13-11

deleting 13-13

details, displaying 13-15

diagnosing 13-27

LE configuration server ATM-VLAN configuration, displaying 13-28

LE configuration server control connections, displaying 13-29

LE configuration server database, displaying 13-28

SVPCs or SVPPs, setting up 13-30

LE servers, configuring 13-9

(see also LE configuration servers) 13-11

adding LE servers to new VLANs 13-9

backup servers, adding 13-10

deleting 13-11

modifying 13-10

VLANs, adding existing 13-10

LE servers/Broadcast servers, diagnosing 13-23

Broadcast server control connections, displaying 13-26

Broadcast server statistics, displaying 13-27

LE server control connections, displaying 13-25

LE server status, displaying 13-24

license integration for CiscoWorks Common Services 4-5

link utilization, checking 13-55

logging into CiscoWorks 3-1

Lookup Analyzer, using 7-80

M

management addresses, setting preferred 9-56

MLS devices, working with 9-59

MLS reports, displaying 9-59

MLS reports, interpreting 9-59

Route Processors report 9-59

Switching Engines report 9-60

N

network topology views

connecting to a device from a client 9-19

customizing 9-25

background images, setting 9-30

devices, deleting 9-25

saving layouts 9-25

topology filters, using 9-33

view features, modifying 9-28

view properties, changing 9-29

displaying 9-22

exporting to Visio 9-46

Find, using in 9-39

navigating in 9-18

summary view, understanding 9-40

interpreting 9-41

summary views, understanding

unconnected device information, interpreting 9-42

understanding 9-17

using 9-23

view layouts

changing 9-26

upgrading 9-42

N-Hop view portlet 9-43

O

Other Admin settings, using 5-33

overviews of

Campus Manager 1-1

applications 1-1

DEE (Data Extraction Engine) 15-1

LANE (LAN Emulation) 13-5

about 13-6

components 13-7

Path Analysis 14-1

Layer 2 14-2

Layer 2 shortcuts 14-3

Layer 3 14-2

P

Package Support Updater integration, understanding 4-4

packet flow, tracking using Path Analysis

concepts in Path Analysis

requirements 14-3

Path Analysis Components (figure) 14-4

Path Analysis 14-1

about 1-1, 14-1

CDR logging in Cisco Call Manager 14-46

components, understanding 14-3

concepts in

requirements 14-3

main window, understanding 14-14

discovery methods 14-23

end-point specification panel 14-18

Layer II and Layer III path trace errors 14-35

legend 14-5

map display 14-20

menu commands 14-15

status bar 14-25

table display 14-24

toolbar 14-18

tooltips in map display 14-21

Trace display 14-23

Trace Results tabbed panel 14-19

Trace Results tabbed panel, advantages and disadvantages 14-20

navigating in 14-14

command reference 14-15

main window, understanding 14-14

user-configurable options 14-17

overview 14-1

Layer 2 path analysis 14-2

Layer 2 shortcuts 14-3

Layer 3 path analysis 14-2

Path Analysis Components (figure) 14-4

setting up 14-13

trace, progress, monitoring 14-33

alert messages, understanding 14-35

icons in Map view, understanding 14-37

lines in Map view, understanding 14-37

status bar messages, understanding 14-34

trace, starting a new 14-32

network discovery 14-32

starting and stopping 14-33

valid points, specifying 14-32

valid points, understanding 14-32

traces, working with 14-31

archived, displaying 14-39

CiscoView, starting 14-50

CVSM (Cisco Visual Switch Manager), starting 14-50

jobs, scheduling 14-47

path, displaying in Topology Services 14-49

reversing 14-38

saved, displaying 14-38

saving 14-38

scheduled, displaying 14-48

Telnet, starting 14-50

troubleshooting 14-51

FAQs 14-51

suggestions for data tracing 14-55

suggestions for voice tracing 14-59

VLAN/ELAN subnet mapping 14-25

VLAN/ELAN subnet mapping table

editing 14-26

entries, verifying 14-30

Layer 2 traces, and 14-31

Layer 3 traces, and 14-30

understanding 14-26

VoIP traffic, tracing 14-39

called time matching, understanding 14-47

calling number matching, understanding 14-47

call in progress 14-45

call number matching, understanding 14-46

CDR Query Status log, understanding 14-46

completed call 14-45

from a gateway to Cisco Call Manager 14-44

from IP phone to Cisco Call Manager 14-44

potential calls 14-45

starting a trace 14-42

Voice Trace window, understanding 14-40

PGS integration, understanding 4-4

physical discrepancy reports 8-2

ping sweep options, modifying 7-17

PoE devices 9-34

port attributes, displaying 9-54

aggregate link attributes, displaying 9-47

aggregate link attributes, interpreting 9-48

interpreting 9-55

prerequisites to using Campus Manager 3-2

protocol filtering, monitoring by port 9-64

filter information, displaying 9-65

understanding filtering 9-64

PVLAN (private VLAN)

creating

about 10-23

primary 10-23

promiscuous ports, configuring 10-25

secondary 10-24

secondary, associating ports with 10-25

deleting 10-26

types 10-21

promiscuous ports 10-22

PVLAN host ports 10-22

PVLAN trunk ports 10-22

understanding 10-21

using 10-22

R

Recommended 8-34

reports

Administration, using 5-30

ANI data collection metrics, displaying 5-31

ANI Server, analyzing 5-30

discovered device details, displaying 5-31

supported deviceslist, displaying 5-32

Campus Manager 9-63

discrepancy reporting 8-1

physical discrepancies 8-2

understanding 8-1

Time Domain Reflectometer (TDR) reports 9-48

running from Campus Manager 9-49

understanding 9-49

using 9-49

user tracking

custom layouts 7-68

custom reports 7-65

disconnected end hosts 7-52

duplicate MAC in end hosts report 7-51

duplicate reports 7-48

end hosts reports 7-50

exporting 7-43

history reports, understanding 7-62

printing 7-43

printing end hosts reports 7-52

quick reports 7-41

switch port usage reports, exporting 7-78

switch port usage reports, understanding 7-56

understanding 7-40

RME server credentials, setting 5-35

RMON

data collection, disabling 13-50

procedure A 13-50

procedure B 13-51

RMON-enabled devices, displaying 13-50

S

security

advantages of VLANs in 10-3

issues in Campus Manager 5-46

SNMP

MAC notification listener 7-30

SNMP trap listener, configuring 7-30

SNMP traps on ports, enabling 7-27

Trap listener, configuring 7-30

starting

CiscoView

from Path Analysis 14-50

from VLAN Port Assignment 9-57

Telnet 9-57

Topology Services 9-3

STP (Spanning Tree Protocol) 11-1

configuring on a network 11-12

MISTP devices 11-32

MISTP instances 11-37

MISTP ports 11-21

MISTP trunks 11-42

MST devices 11-28

MST instances 11-36

MST ports 11-17

MST trunks 11-40

PVST devices 11-25

PVST ports 11-13

PVST trunks 11-38

filters in Switch Cloud View, displaying 11-45

Cisco MISTP instances 11-46

IEEE 802.1s instances 11-46

STP loop inconsistencies 11-44

STP PVID inconsistencies 11-45

STP root inconsistencies 11-45

STP type inconsistencies 11-45

VLANs in switch clouds 11-47

Instance Reduction Recommendation report

interpreting 11-8

preparing 11-7

MISTP (multiple instance STP), about 11-3

MST (multiple STP), about 11-2

Number of Instances Recommendation report

interpreting 11-6

preparing 11-6

Optimal Root Recommendation report

interpreting 11-5

preparing 11-4

PVST (per VLAN STP), about 11-2

reports 11-3

Instance Reduction Recommendation 11-7

Number of Instances Recommendation 11-6

Optimal Root Recommendation 11-4

STP Visualizer

interpreting 11-12

notes 11-12

preparing 11-10

topology filters 11-44

understanding 11-1

MST (multiple STP) 11-2

PVST (per VLAN STP) 11-2

VLAN to Instance Mapping Recommendation report

interpreting 11-9

preparing 11-8

SVPCs (soft permanent virtual connections)

deleting

about 13-34

procedure A 13-34

procedure B 13-35

setting up and managing 13-30

setup procedure A 13-30

setup procedure B 13-32

SVPPs (soft permanent virtual paths)

setting up and managing 13-30

setup procedure A 13-30

setup procedure B 13-32

Switch Cloud View, and spanning tree filters 11-45

Cisco MISTP instances 11-46

IEEE 802.1s instances, displaying 11-46

STP loop inconsistencies, displaying 11-44

STP PVID inconsistencies, displaying 11-45

STP root inconsistencies, displaying 11-45

STP type inconsistencies, displaying 11-45

VLANs in switch clouds, displaying 11-47

T

TDR (Time Domain Reflectometer) reports 9-48

running from Campus Manager 9-49

understanding 9-49

using 9-49

Telnet, starting 9-57

token ring bridge relay function VLANS (see trCRF VLANs) 10-17

token ring bridging, VLAN trunking protocols 9-79

token ring VLANS (see trBRF VLANS) 10-15

topology groups

hierarchical maps 9-67

displaying 9-68

understanding 9-67

system-defined groups

creating, based on subnet 5-22

user-defined groups 5-21

Topology Services 9-1

about 1-1

ANI discovery metrics, displaying 9-65

application servers, working with 9-60

Campus Manager reports 9-63

command reference 9-69

main window commands 9-69

network topology view commands 9-72

connecting to a device from a client 9-19

devices, working with 9-51

device attributes, interpreting 9-54

device labels, clearing 9-53

device labels, displaying 9-53

device tooltips, working with 9-52, 9-53

device service modules, displaying 9-61

link attributes

displaying 9-47

interpreting 9-47

links, working with 9-46

link tooltips, interpreting 9-46

main window

colors in 9-4

Find, using in 9-16

icons in 9-4

legend 9-4

navigating in 9-13

understanding 9-11

management addresses, setting preferred 9-56

MLS devices, working with 9-59

MLS reports, displaying 9-59

MLS reports, interpreting 9-59

network topology views

customizing 9-25

displaying 9-22

exporting to Visio 9-46

Find, using in 9-39

layouts, changing 9-26

navigating in 9-18

summary views, understanding 9-40

understanding 9-17

using 9-23

port attributes, displaying 9-54

aggregate link attributes

interpreting     1

aggregate link attributes, displaying 9-47

interpreting 9-55

protocol filtering, monitoring by port 9-64

filter information, displaying 9-65

understanding filtering 9-64

protocols supported in spanning tree 11-1

starting 9-3

Time Domain Reflectometer (TDR) reports 9-48

running from Campus Manager 9-49

understanding 9-49

using 9-49

toplogy groups 9-66

access controls 5-24

group properties, creating 5-25

group rule, creating 5-26

hierarchical maps 9-67

memberships, creating 5-27

rule example 5-23

rules editor 5-22

topology groups

membership updates 5-28

understanding 9-66

understanding 9-2

traffic templates, managing 13-51

database traffic templates, editing 13-52

device traffic templates, editing 13-53

trBRF VLANs

about 10-15

creating 10-16

trCRF VLANs

creating 10-17

troubleshooting

FAQs about

DEE (Data Extraction Engine) 15-26

Path Analysis 14-51

User Tracking 7-98

User Tracking 7-96

IP phone display 7-98

outdated entries in User Tracking table 7-98

trunking 10-38

characteristics of trunks 10-39

considerations in 10-38

DTP (Dynamic Trunking Protocol) 10-39

encapsulation types 10-40

trunk encapsulation 10-39

trunk ports

end host discovery on trunk ports 7-20

typographical conventions in this document 1-xix

U

user and host acquisition administration

delete interval, modifying 7-19

domain name display, specifying 7-22

end host user information, importing 7-23

ping sweep options, modifying 7-17

purge policy, specifying 7-22

schedule, modifying 7-16

subnet discovery, configuring 7-19

User Tracking 7-1

(see also User Tracking Utility) 7-86

acquisition schedule, modifying 7-16

acquisition settings, modifying 7-9

archived reports 7-71

deleting 7-73

list of, displaying 7-71

using 7-71

command-line interface 7-75

custom layouts 7-68

copying 7-70

creating 7-69

deleting 7-71

editing 7-70

list of, displaying 7-69

using 7-68

custom reports 7-65

copying 7-68

creating 7-66

deleting 7-68

editing 7-67

list of, displaying 7-66

using 7-65

data migration 7-40

debugging options 7-34

DHCP snooping 7-25

Dynamic updates 7-23

Dynamic User Tracking 7-23

FAQs 7-98

error logging 7-100

length of time data is maintained 7-99

non-CDP devices 7-99

IP Phones report, displaying 7-54

jobs, deleting 7-46

jobs, stopping 7-46

MACUHIC 7-25

Major Acquisition 7-3

Minor Acquisition 7-4

network and ANIServer dependencies 7-4

properties from the backend, configuring 7-15

properties that support duplicate MAC address 7-13

Report Generator, using 7-47

reports

about 7-41

archived reports, using 7-71

custom layouts, using 7-68

custom reports, using 7-65

Duplicates report, displaying 7-48

End Hosts report, displaying 7-50

IP Phones report, displaying 7-54

job details, displaying 7-46

job lists, displaying 7-44

jobs, deleting 7-46

jobs, stopping 7-46

quick reports, displaying 7-41

Report Generator, using 7-47

understanding 7-40

troubleshooting 7-96

understanding 7-1

User Tracking Debugger Utility 7-95

understanding 7-95

using 7-96

using 7-2

UT data, accessing 7-3

UT data, importing 7-79

UT in DHCP environment 7-12

various acquisitions 7-3

User Tracking Utility 7-86

accessing 7-90

configuring 7-90

downloading 7-88

installing 7-88

hardware requirements 7-87

reinstalling 7-95

software requirements 7-87

uninstalling 7-94

UTLite script, installing 7-84

UTLite script, uninstalling 7-86

key terms in 7-87

understanding 7-86

using

pattern use in searching 7-93

user or host, searching for 7-91

UTLite, understanding 7-82

V

VCs (virtual connections), working with 13-35

checking with OAM Ping 13-44

procedure A 13-44

procedure B 13-45

report, displaying 13-46

connections between devices, displaying 13-38

procedure A 13-38

procedure B 13-39

connections for each device, displaying 13-36

procedure A 13-36

procedure B 13-37

connection utilization, plotting 13-40

procedure A 13-41

procedure B 13-42

error statistics, plotting 13-43

procedure A 13-43

procedure B 13-43

selecting 13-40

tracing 13-46

Visio

Cisco Visio stencil file, downloading 9-45

exporting network topology views to 9-46

VLAN/ELAN subnet mapping 14-25

mapping table, editing 14-26

all entries, clearing 14-29

all known subnet mappings, displaying 14-28

auto-discovered mappings, displaying 14-28

entries, modifying 14-28

local entries, clearing 14-29

manual entry, verifying need for 14-29

previously supplied manual mappings, displaying 14-27

previously supplied manual mappings, erasing 14-28

mapping table, general

entries, verifying 14-30

Layer 2 traces, and 14-31

Layer 3 traces, and 14-30

understanding 14-26

VLAN and VTP management 10-1

(see also VLANs) 10-1

EtherChannel 10-44

configuring 10-45

understanding 10-44

using 10-45

inter-VLAN routing

configuring 10-28

understanding 10-27

using 10-28

protocols supported 9-78

IEEE 802.1Q 9-78

ISL (Inter-Switch Link) 9-78

token ring bridging 9-79

PVLAN (private VLAN)

creating 10-23

deleting 10-26

types 10-21

understanding 10-21

using 10-22

reports 10-19

trunking 10-38

characteristics of trunks 10-39

considerations in 10-38

DTP (Dynamic Trunking Protocol) 10-39

encapsulation types 10-40

trunk encapsulation 10-39

VLAN Port Assignment (see VLAN Port Assignment) 10-46

VTP (see VTP) 10-31

VLAN Port Assignment 10-46

about 1-1

CiscoView, starting 9-57

starting 10-47

Telnet, starting 9-57

topology views, displaying

device attributes, displaying 10-51

port attributes, displaying 10-50

topology views and attribute summaries, displaying 10-49

trunk attributes

configuring 10-49

displaying 10-52

interpreting 10-53

understanding 10-46

using 10-47

VLANs

about 10-1

advantages of 10-2

in adds, moves, and changes 10-2

in broadcast activity 10-2

in security 10-3

components of 10-3

deleting 10-18

LE servers

adding backup servers to VLANs 13-10

adding to a new VLAN 13-9

adding to an existing VLAN 13-10

types supported by Campus Manager 10-3

Ethernet VLANs 10-14

trBRF VLANs 10-15

trCRF VLANs 10-17

VoIP traffic, tracing 14-39

call in progress 14-45

CDR Query Status log, understanding 14-46

completed call 14-45

from a gateway to Cisco Call Manager 14-44

from IP phone to Cisco Call Manager 14-44

matching, understanding

called number matching 14-46

called time matching 14-47

calling number matching 14-47

potential calls 14-45

starting a trace 14-42

Voice Trace window, understanding 14-40

VTP (VLAN trunking protocol) 10-31

domain components 10-32

domains, about 10-31

using 10-35

reports, displaying 10-35

views, using 10-36

version 3 10-32

W

what's new in this release 2-1