Installation and Setup Guide for Campus Manager 4.0.6 for Windows (With LMS 2.6)
Chapter 2: Installing Campus Manager
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Table Of Contents

Installing Campus Manager

Installation Overview

Installing Campus Manager 4.0.6

Licensing in Campus Manager 4.0.6

Running the Installation Program

Reinstalling Campus Manager

Upgrading Saved View Layouts From Topology Services

Backing Up and Restoring Data After Installation

Backing Up Data Using GUI

Backing Up Data Manually From Campus Manager

Restoring Data Manually From Campus Manager

Uninstalling Campus Manager


Installing Campus Manager

This chapter describes how to install, uninstall, and reinstall Campus Manager 4.0.6.

This chapter contains:

•Installation Overview

•Installing Campus Manager 4.0.6

•Reinstalling Campus Manager

•Backing Up and Restoring Data After Installation

•Uninstalling Campus Manager

Installation Overview

Table 2-1 is an overview of the Campus Manager 4.0.6 installation tasks. It contains references to more detailed information about each task.

Table 2-1 Installation Tasks 

Task
Steps
References

1. Prepare to install Campus.

Verify that server requirements are met.

"Server Requirements" section

2. Install Campus Manager.

Run the installation program.

"Installing Campus Manager 4.0.6" section

3. Verify and troubleshoot installation.

a. Verify the correct files and directories are installed.

b. Analyze installation error messages.

"Understanding Installation Messages" section

4. Set up Campus Manager

Prepare the system for Campus Manager applications and set up the applications.

"Preparing to Use Campus Manager"


Installing Campus Manager 4.0.6

Campus gets installed in the same directory where you have installed CiscoWorks Common Services 3.0.5.

The Campus Manager 4.0.6 installer automatically updates program files and data from previous versions of Campus Manager.

All device updates up to Campus Manager 4.0 SP 5 have been incorporated into Campus Manager 4.0.6. This section contains the following topics:

•Licensing in Campus Manager 4.0.6

•Running the Installation Program

Licensing in Campus Manager 4.0.6

Campus Manager 4.0.6 uses the license of Campus Manager 4.0. If you have a licensed version of Campus Manager 4.0, you can install Campus Manager 4.0.6.

Campus Manager 4.0.6 emulates the licensing behavior of Campus Manager 4.0. For example, if the Campus Manager 4.0 license is restricted, Campus Manager 4.0.6 is also restricted.

For information on the licensing mechanism in Campus Manager 4.0, see Installation and Setup Guide for Campus Manager 4.0 on Windows.

Running the Installation Program

Before installing Campus Manager 4.0.6, you must install Campus Manager 4.0.3, from the LMS 2.5.1 CD, and then proceed with installing Campus Manager 4.0.6 from the LMS 2.6 Update CD-ROM.

To install Campus Manager 4.0.3:

Step 1 Insert the Campus Manager 4.0.3 CD-ROM into the CD-ROM drive.

The Installer window opens.

If the Installer window does not open:

•Select Start > Run.

The Run dialog box opens.

•In the Open field, enter drive:\autorun.exe

where drive is the CD-ROM drive letter.

The Installer window opens.

Campus Manager 4.0.3 is installed in the same location as CiscoWorks Common Services. The default is C:\Program Files\CSCOpx.

Step 2 Click Install.

The Welcome window appears.

Step 3 Click Next to continue.

The Software License Agreement window opens. To install Campus Manager 4.0.3, you must accept this agreement.

If you are upgrading from Campus Manager 4.0, the license agreement does not appear.

Step 4 Click Accept to continue.

The Licensing Information dialog box appears.

Step 5 Do either of the following:

•If you have a license file for CiscoWorks Common Services 3.0.3, click on the radio button to browse for the file and select it.

•If you do not have a license, enter the serial number and the Permanent Index Number (PIN) from the product packaging.

You can also proceed with the installation without a PIN number for an evaluation copy of Campus Manager 4.0.3.

Step 6 Click Next.

A window appears prompting you to enter your Campus database password.

Step 7 Enter your Campus database password.

If you do not enter a password, the existing password is retained.

Step 8 Click Next to continue.

The System Requirements Window opens.

Step 9 Verify whether you have the minimum system requirements to install Campus Manager 4.0.3.

Step 10 Click Next to continue.

The Summary dialog box opens, displaying the target directory and program folder. The target directory is the directory in which you installed CiscoWorks Common Services 3.0.3.

Note Click Show Details in the Summary dialog box to view the Campus Manager database password. Store the password in a secure location. You may need it for debugging.

The following message appears:

Exiting installation beyond this point (after clicking the Next button) may result in system instability.

Step 11 Click Next to continue installation.

After installation is complete the following message appears:

To ensure that you retain the latest device support and bug

fixes, please install the latest Service Pack (SP)

for Campus Manager 4.0.3. You can download the latest SP from

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus.

Please refer to the Installation and Setup Guide for details.

Step 12 Click OK.

The following message about UTU appears:

User Tracking Utility 1.0 is not compatible with Campus Manager 4.0.3

User Tracking Utility 1.1.1 is available for Campus Manager 4.0.3.

You can download the latest UTU from http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus-crypto.

Please refer to the Installation and Setup Guide for details

Step 13 Click OK.

The Setup Complete dialog box appears.

Step 14 Click Finish.

Your Windows machine has Campus Manager 4.0.3 installed successfully. Now, from the LMS 2.6 Update CD-ROM you need to install Campus Manager 4.0.6 by following the steps as below.

To install Campus Manager 4.0.6:

Step 15 Insert the LMS 2.6 Update CD-ROM into the CD-ROM drive.

The Installer window opens.

If the Installer window does not open:

a. Select Start > Run.

The Run dialog box opens.

b. In the Open field, enter drive:\autorun.exe

where drive is the CD-ROM drive letter.

The Installer window opens.

Step 16 Click Install.

The Welcome window appears.

Step 17 Click Next to continue.

The Software License Agreement window opens. To install Campus Manager 4.0.6, you must accept this agreement.

If you are upgrading from Campus Manager 4.0, the license agreement does not appear.

Step 18 Click Accept to continue.

The System Requirements Window opens.

Step 19 Verify whether you have the minimum system requirements to install Campus Manager 4.0.6.

Step 20 Click Next to continue.

The Install Updates screen appears displaying the new updates that needs to be installed as well as the updates that are already installed.

Step 21 Do either of the following:

•If you want to install only the new updates, select the Install new updates only radio button.

•If you want to uninstall or reinstall all the updates, select the Uninstall/ Re-install all updates radio button.

Step 22 Click either Next to proceed with the installation or Cancel to exit from the installation.

The System Requirements screen appears:

Step 23 Click Next to continue.

The following message appears:

If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this installation?

If you want to start CiscoWorks daemons, click Yes.

If you do not want to start CiscoWorks daemons, click No.

Step 24 Click Yes or No depending on whether you want to restart CiscoWorks daemons after installation.

The Summary dialog box opens, displaying the target directory and program folder. The target directory is the directory in which you installed CiscoWorks Common Services 3.0.5.

The following message appears:

Exiting installation beyond this point (after clicking the Next button) may result in system instability.

Step 25 Click Next to continue installation.

After installation is complete the following message appears:

If you plan to install any of the LMS 2.5.1 applications, you must reinstall CiscoWorks LMS 2.6 Update after installing these applications.

For more information about restoring the LMS data, see the Data Migration Guide for LAN Management Solution 2.5.1 on Cisco.com.

Step 26 Click OK.

The Setup Complete dialog box appears.

Step 27 Click Finish.

The installation is complete.

Note After installing Campus Manager 4.0.6, you can verify the process status by running NMSROOT/bin pdshow

If errors occurred during installation, check the installation log file in the root directory on the drive where the operating system is installed. The default is C:\Ciscoworks_setup00x.log. Each installation creates a new installation log that is saved as a different file.

For other troubleshooting information, see "Troubleshooting the Installation."

After the installation completes, do either of the following:

•If you have to import data from the earlier version of Campus Manager, see "Backing Up and Restoring Data After Installation" section.

•If you do not have data to import, continue to "Preparing to Use Campus Manager."

After Campus Manager 4.0.6 is installed, Topology Services allows you to either convert the saved views into the new Campus Manager 4.0.6 format or directly use the default views generated by Campus Manager 4.0.6. See "Upgrading Saved View Layouts From Topology Services" section for more information.

Reinstalling Campus Manager

If you had any problems during previous installation, you can reinstall Campus Manager.

For detailed steps to install Campus Manager 4.0.6, see Installing Campus Manager 4.0.6

The installation program can detect whether you have already installed Campus Manager 4.0.6. Reinstalling Campus Manager does not affect your existing database. However, we recommend that you back up the database before reinstallation to prevent any possible loss of data. Your CiscoWorks Server configuration is also preserved.

Upgrading Saved View Layouts From Topology Services

Use the following procedure to upgrade saved topology view layouts generated by the previous version of Campus Manager to the new Campus Manager 4.0.6 format. The following view layouts are upgraded:

•Layer 2 View

•Unconnected Device View

•LAN Edge View

To upgrade saved view layouts:

Step 1 Start Topology Services. (Campus Manager > Topology Services)

Step 2 Select File > Upgrade View Layouts.

Step 3 Select the view layout you want to upgrade.

Step 4 Click Upgrade to upgrade the selected view layout.

Topology Services upgrades the selected view layout to the
Campus Manager 4.0.6 format.

Step 5 Select the corresponding view layout from the side panel in Topology Services to display this layout.

The upgraded view layout might not be formatted exactly the same manner as the previous version of the view layout.

Backing Up and Restoring Data After Installation

This section describes how to manually restore data from previous versions of Campus Manager. You can back up and restore data from:

•Campus Manager 3.2.x

•Campus Manager 3.3.x

•Campus Manager 4.0

•Campus Manager 4.0 Service Pack 1

•Campus Manager 4.0 Service Pack 2

•Campus Manager 4.0 Service Pack 3

•Campus Manager 4.0 Service Pack 4

•Campus Manager 4.0 Service Pack 5

where .x refers to the IDU upgrades.

This section contains:

•Backing Up Data Using GUI

•Backing Up Data Manually From Campus Manager

•Restoring Data Manually From Campus Manager

Backing Up Data Using GUI

You can schedule immediate, daily, weekly, or monthly automatic database backups.

To back up data:

Step 1 Go to the CiscoWorks Homepage and select Common Services > Server > Admin > Backup.

The Backup page appears.

Step 2 Enter the appropriate information in the fields explained in Table 2-2

Table 2-2 Backing Up Data 

Field
Description

Backup Directory

Location of the backup directory. We recommend that your target location be on a different partition than the CiscoWorks installation location.

Runtype

Select the desired check box. You have options to schedule immediate, daily, weekly, or monthly backups.

Time

From the drop-down lists, select the time and date.

•If you schedule a weekly backup, select the day of the week from the drop-down list.

•If you schedule a monthly backup, select the day of the month from the drop-down list.

Generations

Maximum number of backups to be stored in the backup directory.


Step 3 Click Apply.

Backing Up Data Manually From Campus Manager

To manually back up saved data in earlier versions of Campus Manager:

Step 1 Stop the daemon manager on the local machine on which the previous version of Campus Manager is installed. Enter net stop crmdmgtd

Step 2 Export CiscoWorks data by entering:

NMSROOT\bin\perl NMSROOT\bin\backup.pl -d \backup dir

You should enter the path where you want to export the data. The script command will back up the CiscoWorks data.

Step 3 Start the daemon manager by entering net start crmdmgtd

Step 4 Copy the backed up directory to the remote machine.

Restoring Data Manually From Campus Manager

To restore data manually:

Step 1 Stop the daemon manager on the local machine on which the previous version of Campus Manager is installed. Enter net stop crmdmgtd

Step 2 Restore CiscoWorks data by entering:

NMSROOT\bin\perl NMSROOT\bin\restorebackup.pl -d \backup dir


You should enter the path where you want the data to be restored.

Step 3 Start the daemon manager by entering net start crmdmgtd

Uninstalling Campus Manager

The uninstallation program removes Campus Manager files and settings. Uninstallation allows you to remove only Campus Manager or remove CiscoWorks Common Services as well.

You must use the Campus Manager uninstallation program to remove the product. You could damage your system, if you try to remove Campus Manager 4.0.6 or its components manually.

Caution Uninstalling Campus Manager deletes its database.

To remove Campus Manager or other major components:

Step 1 Select Start > Programs > CiscoWorks > Uninstall CiscoWorks.

The Uninstallation dialog box appears, displaying all the installed components.

Step 2 Deselect the components you want to keep or click Select All

Step 3 Click Next to continue.

Uninstallation dialog box appears displaying details of the selected components.

Messages showing the progress of the uninstallation appear.

The following message appears:

Uninstallation is complete. Click OK to finish.

Step 4 Click OK.