Installation and Setup Guide for Campus Manager 4.0.3 on Windows (With LMS 2.5.1) - Chapter 2: Installing Campus Manager [CiscoWorks Campus Manager]

Table Of Contents

Installing Campus Manager

Installation Overview

Installing Campus Manager 4.0.3

Licensing in Campus Manager 4.0.3

Installation Notes

Running the Installation Program

Reinstalling Campus Manager

Upgrading Saved View Layouts From Topology Services

Backing Up and Restoring Data After Installation

Backing Up Data Using GUI

Backing Up Data Manually From Campus Manager

Restoring Data Manually From Campus Manager

Uninstalling Campus Manager

Installing Campus Manager

This chapter describes how to install, uninstall, and reinstall Campus Manager 4.0.3.

This chapter contains:

•Installation Overview

•Installing Campus Manager 4.0.3

•Reinstalling Campus Manager

•Backing Up and Restoring Data After Installation

•Uninstalling Campus Manager

Installation Overview

Table 2-1 is an overview of the Campus Manager 4.0.3 installation tasks. It contains references to more detailed information about each task.

Table 2-1 Installation Tasks

Task

Steps

References

1. Prepare to install Campus.

Verify that server requirements are met.

"Server Requirements" section

2. Install Campus Manager.

Run the installation program.

"Installing Campus Manager 4.0.3" section

3. Verify and troubleshoot installation.

a. Verify the correct files and directories are installed.

b. Analyze installation error messages.

"Understanding Installation Messages" section

4. Set up Campus Manager

Prepare the system for Campus Manager applications and set up the applications.

"Preparing to Use Campus Manager"

Installing Campus Manager 4.0.3

This section describes how to install Campus Manager 4.0.3. You must install CiscoWorks Common Services 3.0.3 before installing Campus Manager 4.0.3.

For information on installing CiscoWorks Common Services 3.0.3, see the Installation and Setup Guide for CiscoWorks Common Services 3.0.3 (Includes CiscoView) on Windows.

Campus gets installed in the same directory where you have installed CiscoWorks Common Services 3.0.3.

The Campus Manager 4.0.3 installer automatically updates program files and data from previous versions of Campus Manager.

All device updates up to Campus Manager 4.0 SP 2 have been incorporated into Campus Manager 4.0.3.

Licensing in Campus Manager 4.0.3

Campus Manager 4.0.3 uses the license of Campus Manager 4.0. If you have a licensed version of Campus Manager 4.0, you can install Campus Manager 4.0.3.

Campus Manager 4.0.3 emulates the licensing behavior of Campus Manager 4.0. For example, if the Campus Manager 4.0 license is restricted, Campus Manager 4.0.3 is also restricted.

For information on the licensing mechanism in Campus Manager 4.0, see Installation and Setup Guide for Campus Manager 4.0 on Windows.

Installation Notes

If you have configured Common Services in ACS mode (Common Services > Server > Security > AAA Mode Setup), while installing RME 4.0.3, a Warning window appears with this message during installation:
The application that you are installing requires new tasks to be 
registered with ACS. If you have already registered this application 
with ACS from another server, you do not need to register it again. 
However if you re-register the application, you will lose any custom 
roles that you had created earlier for this application in ACS.
•If you click Yes, Campus Manager 4.0.3 gets registered with ACS server.

•If you click No, Campus Manager 4.0.3 does not get registered with ACS server.

After the installation, you can register Campus Manager 4.0.3 with ACS server, using the script, AcsRegCli.pl:

NMSROOT\bin\perl NMSROOT\bin\AcsRegCli.pl -register rme

For example:
C:\Program Files\CSCOpx\bin\perl 
C:\Program Files\CSCOpx\bin\AcsRegCli.pl -register rme 
Running the Installation Program

To install Campus Manager 4.0.3:

Step 1 Insert the Campus Manager 4.0.3 CD-ROM into a CD-ROM drive.

The Installer window opens.

If the Installer window does not open:

•Select Start > Run.

The Run dialog box opens.

•In the Open field, enter drive:\autorun.exe

where drive is the CD-ROM drive letter.

The Installer window opens.

Note Campus Manger 4.0.3 is installed in the same location as CiscoWorks Common Services. The default is C:\Program Files\CSCOpx.

Step 2 Click Install.

The Welcome window appears.

Step 3 Click Next to continue.

The Software License Agreement window opens. To install Campus Manager 4.0.3, you must accept this agreement.

If you are upgrading from Campus Manager 4.0, the license agreement does not appear.

Step 4 Click Accept to continue.

The Licensing Information dialog box appears.

Step 5 Do either of the following:

•If you have a license file for CiscoWorks Common Services 3.0.3, click on the radio button to browse for the file and select it.

•If you do not have a license, enter the serial number and the Permanent Index Number (PIN) from the product packaging.

You can also proceed with the installation without a PIN number for an evaluation copy of Campus Manager 4.0.3.

Step 6 Click Next.

A window appears prompting you to enter your Campus database password.

Step 7 Enter your Campus database password.

If you do not enter a password, the existing password is retained.

Step 8 Click Next to continue.

The System Requirements Window opens.

Step 9 Verify whether you have the minimum system requirements to install Campus Manager 4.0.3.

Step 10 Click Next to continue.

The following message appears:
If no other CiscoWorks application installations are pending, you can 
choose to start CiscoWorks Daemons.
Do you want to restart CiscoWorks Daemons at the end of this 
installation?
If you want to start CiscoWorks daemons, click Yes.
If you do not want to start CiscoWorks daemons, click No.
Step 11 Click Yes or No depending on whether you want to restart CiscoWorks daemons after installation.

The Summary dialog box opens, displaying the target directory and program folder. The target directory is the directory in which you installed CiscoWorks Common Services 3.0.3.

Note Click Show Details in the Summary dialog box to view the Campus Manager database password. Store the password in a secure location. You may need it for debugging.

The following message appears:
Exiting installation beyond this point (after clicking the Next 
button) may result in system instability.
Step 12 Click Next to continue installation.

After installation is complete the following message appears:
To ensure that you retain the latest device support and bug 
fixes, please install the latest Service Pack (SP) 
for Campus Manager 4.0.3. You can download the latest SP from
http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus.
Please refer to the Installation and Setup Guide for details.
Step 13 Click OK.

The following message about UTU appears:
User Tracking Utility 1.0 is not compatible with Campus Manager 4.0.3
User Tracking Utility 1.1.1 is available for Campus Manager 4.0.3.
You can download the latest UTU from 
http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus-crypto.
Please refer to the Installation and Setup Guide for details
Step 14 Click OK.

The final screen in the installer appears.

Step 15 Click Finish.

The installation completes.

Note After installing Campus Manager 4.0.3, you can verify the process status by running NMSROOT/bin pdshow

If errors occurred during installation, check the installation log file in the root directory on the drive where the operating system is installed. The default is C:\Ciscoworks_setup00x.log. Each installation creates a new installation log that is saved as a different file.

For other troubleshooting information, see "Troubleshooting the Installation."

After the installation completes, do either of the following:

•If you have to import data from the earlier version of Campus Manager, see "Backing Up and Restoring Data After Installation" section.

•If you do not have data to import, continue to "Preparing to Use Campus Manager."

After Campus Manager 4.0.3 is installed, Topology Services allows you to either convert the saved views into the new Campus Manager 4.0.3 format or directly use the default views generated by Campus Manager 4.0.3. See "Upgrading Saved View Layouts From Topology Services" section for more information.

Reinstalling Campus Manager

If you had any problems with previous installation, you can reinstall Campus Manager.

To run the reinstallation program:

Step 1 Insert the Campus Manager 4.0.3 CD-ROM into a CD-ROM drive.

The Campus Manager Installer window opens.

If the Installer window does not open:

•Select Start > Run.

The Run dialog box opens.

•In the Open field, enter: drive:\autorun.exe

where drive is the CD-ROM drive letter.

The Installer window opens.

Note Campus Manager 4.0.3 is installed in the same location as CiscoWorks
Common Services 3.0.3. The default is C:\Program Files\CSCOpx.

Step 2 Click Install to continue or Cancel to stop.

If you click Install, you are prompted to confirm whether you want to reinstall Campus Manager.

Step 3 Click Yes to continue to install or No to cancel.

If you click Yes, you are prompted to enter the Campus Manager database password.

Step 4 Enter your Campus Manager database password.

If you do not enter a new password, your default password is retained.

Step 5 Click Next to continue.

The Summary dialog box opens, displaying the target directory and program folder. The target directory is the directory in which you installed CiscoWorks Common Services 3.0.3.

Step 6 Click Next to continue installation.

After installation is complete the following message appears:
To ensure that you retain the latest device support and bug 
fixes, please install the latest Service Pack (SP) 
for Campus Manager 4.0.3. You can download the latest SP from
http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus.
Please refer to the Installation and Setup Guide for details.
Step 7 Click OK.

The following message about UTU appears:
User Tracking Utility 1.0 is not compatible with Campus Manager 4.0.3
User Tracking Utility 1.1.1 is available for Campus Manager 4.0.3.
You can download the latest UTU from 
http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus-crypto.
Please refer to the Installation and Setup Guide for details
Step 8 Click OK.

The final screen in the installer appears.

Step 9 Click Finish to complete installation.

The reinstallation is completed.

After installing Campus Manager 4.0.3, you can verify the process status by running NMSROOT/bin pdshow

After the installation completes, you can do either of the following:

•If you installed Campus Manager 4.0.3 on a different system and have data to import, you can import the database remotely. See the "Backing Up and Restoring Data After Installation" section section for more information.

•If your data is already converted or you do not want to import the old data, continue to "Preparing to Use Campus Manager."

After Campus Manager 4.0.3 is installed, Topology Services allows you to either convert the saved view layouts into the new Campus Manager 4.0.3 format or directly use the default view layouts generated by Campus Manager 4.0.3. See the "Upgrading Saved View Layouts From Topology Services" section for more information.

Upgrading Saved View Layouts From Topology Services

Use the following procedure to upgrade saved topology view layouts generated by the previous version of Campus Manager to the new Campus Manager 4.0.3 format. The following view layouts are upgraded:

•Layer 2 View

•Unconnected Device View

•LAN Edge View

To upgrade saved view layouts:

Step 1 Start Topology Services. (Campus Manager > Topology Services)

Step 2 Select File > Upgrade View Layouts.

Step 3 Select the view layout you want to upgrade.

Step 4 Click Upgrade to upgrade the selected view layout.

Topology Services upgrades the selected view layout to the
Campus Manager 4.0.3 format.

Step 5 Select the corresponding view layout from the side panel in Topology Services to display this layout.

The upgraded view layout might not be formatted exactly the same manner as the previous version of the view layout.

Backing Up and Restoring Data After Installation

This section describes how to manually restore data from previous versions of Campus Manager. You can back up and restore data from:

•Campus Manager 3.2.x

•Campus Manager 3.3.x

•Campus Manager 4.0

•Campus Manager 4.0 Service Pack 1

•Campus Manager 4.0 Service Pack 2

where .x refers to the IDU upgrades.

This section contains:

•Backing Up Data Using GUI

•Backing Up Data Manually From Campus Manager

•Restoring Data Manually From Campus Manager

Backing Up Data Using GUI

You can schedule immediate, daily, weekly, or monthly automatic database backups.

To back up data:

Step 1 In the CiscoWorks Homepage, select Common Services > Server > Admin > Backup.

The Backup page appears.

Step 2 Enter the appropriate information in the following fields:

Table 2-2 Backing Up Data

Field

Description

Backup Directory

Location of the backup directory. We recommend that your target location be on a different partition than the CiscoWorks installation location.

Runtype

Select the desired check box. You have options to schedule immediate, daily, weekly, or monthly backups.

Time

From the drop-down lists, select the time and date.

•If you schedule a weekly backup, select the day of the week from the drop-down list.

•If you schedule a monthly backup, select the day of the month from the drop-down list.

Generations

Maximum number of backups to be stored in the backup directory.

Step 3 Click Apply.

Backing Up Data Manually From Campus Manager

To manually back up saved data in earlier versions of Campus Manager:

Step 1 Stop the daemon manager on the local machine on which the previous version of Campus Manager is installed. Enter net stop crmdmgtd

Step 2 Export CiscoWorks data by entering:

NMSROOT\bin\perl NMSROOT\bin\backup.pl -d \backup dir

You should enter the path where you want to export the data. The script command will back up the CiscoWorks data.

Step 3 Start the daemon manager by entering net start crmdmgtd

Step 4 Copy the backed up directory to the remote machine.

Restoring Data Manually From Campus Manager

To restore data manually:

Step 1 Stop the daemon manager on the local machine on which the previous version of Campus Manager is installed. Enter net stop crmdmgtd

Step 2 Restore CiscoWorks data by entering:

NMSROOT\bin\perl NMSROOT\bin\restorebackup.pl -d \backup dir
You should enter the path where you want the data to be restored.

Step 3 Start the daemon manager by entering net start crmdmgtd

Uninstalling Campus Manager

The uninstallation program removes Campus Manager files and settings. Uninstallation allows you to remove only Campus Manager or remove CiscoWorks Common Services as well.

You must use the Campus Manager uninstallation program to remove the product. You could damage your system, if you try to remove Campus Manager or its components manually.

Caution Uninstalling Campus Manager deletes its database.

To remove Campus Manager or other major components:

Step 1 Select Start > Programs > CiscoWorks > Uninstall CiscoWorks.

The Uninstallation dialog box appears, displaying all the installed components.

Step 2 Uncheck the components you do not want to remove or click Uninstall All.

Step 3 Click Next to begin uninstalling Campus Manager.

A dialog box opens, listing the components selected for uninstallation.

Step 4 Click Next after verifying the components to uninstall.

Messages about the uninstall process appear and uninstallation completes.