Table Of Contents
Release Notes for CiscoWorks Assistant 1.2 (With LMS 3.2)
Known Problems in CiscoWorks Assistant 1.2
Resolved Problems in CiscoWorks Assistant 1.2
Obtaining Documentation, Obtaining Support, and Security Guidelines
Release Notes for CiscoWorks Assistant 1.2 (With LMS 3.2)
Published: June 01, 2009Revised: August 18, 2011, OL-17905-01These Release Notes apply to CiscoWorks Assistant 1.2, running on a Windows and Solaris platform and includes:
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Known Problems in CiscoWorks Assistant 1.2
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Resolved Problems in CiscoWorks Assistant 1.2
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Obtaining Documentation, Obtaining Support, and Security Guidelines
Introduction
CiscoWorks Assistant 1.2 is available along with CiscoWorks LAN Management Solution (LMS) 3.2 solution.
CiscoWorks Assistant provides workflows that allow you to deploy LMS servers and troubleshoot devices in the network. CiscoWorks Assistant thus improves the usability of LMS by compiling common tasks from various LMS applications that are installed on a single or multiple servers, into a single workflow.
CiscoWorks Assistant 1.2 provides the following workflows:
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Server Setup
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Device Troubleshooting
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End Host/IP Phone Down
For information on CiscoWorks Assistant installation, see the Installing and Getting Started with CiscoWorks LAN Management Solution 3.2.
For information on using the workflows, see the User Guide for CiscoWorks Assistant 1.2 or the context sensitive Online help.
What's New in This Release
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he following are the new features in CiscoWorks Assistant 1.2Multiple Default Credential Support in CiscoWorks Assistant
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HUM Features in Troubleshooting Workflow
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Device Availability
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Device Threshold
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RME Features in Troubleshooting Workflow
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Generic Online Diagnostics (GOLD)
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Call Home
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Embedded Event Manager (EEM)
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CiscoWorks Assistant Publisher Process in Daemon Manager
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Configuring SNMP Fallback Settings
Multiple Default Credential Support in CiscoWorks Assistant
In this release, CiscoWorks Assistant supports Multiple Default Credentials.
In the earlier version, the Default Credentials let you decide whether to apply the default credentials. In this release, you can configure multiple default credentials sets and apply the credential sets while adding and importing devices.
This release has a new step, Device Credentials Policy Configuration in Server Setup Workflow. This step follows the Default Credential Sets step.
In this release, Set Default Credential is renamed as Default Credential Sets. In the Credential Sets page, there is a Credential Set Name link which is newly added in the Default Credentials list panel.
HUM Features in Troubleshooting Workflow
The HUM Troubleshooting report contains:
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HUM Device Availability in Troubleshooting Workflow
In this release, the Device Troubleshooting workflow is enhanced to display the Device Availability report for the devices managed by HUM. The details of this report are fetched from the HUM Device Dashboard page.
You can use the Device Dashboard link to view more details for the selected device.
You can use the Poller link to create pollers for the selected device. The link goes to the Poller Management Page. The Poller link is displayed only if the device does not have any pollers with Device Availability template.
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HUM Device Threshold in Troubleshooting Workflow
Device Threshold report is displayed as a section of Device Troubleshooting Workflow for the devices managed by HUM. The details of this report are fetched from the HUM Device Dashboard page.
You can use the Device Dashboard link to view more details for the selected device.
You can use the Poller link to create pollers for the selected device. The link goes to the Poller Management Page. The Poller link is displayed only if the device does not have any pollers with Device Availability template.
RME Features in Troubleshooting Workflow
The RME Troubleshooting workflow contains:
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RME Generic Online Diagnostics (GOLD) in Troubleshooting Workflow
The Generic Online Diagnostics (GOLD) report is displayed in the Device Troubleshooting workflow for the devices managed by RME. The details for this report are fetched from the RME Application Programming Interface (API).
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RME Call Home in Troubleshooting Workflow
The Call Home report is displayed in the Device Troubleshooting workflow for the devices managed by RME. The details for this report are fetched from the RME Application Programming Interface (API).
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RME Embedded Event Manager in Troubleshooting Workflow
The Embedded Event Manager (EEM) report is displayed in the Device Troubleshooting workflow for the devices managed by RME. The details for this report are fetched from the RME Application Programming Interface (API).
CiscoWorks Assistant Publisher Process in Daemon Manager
In this release, CiscoWorks Assistant Publisher is a new process added to Daemon Manager. The Daemon Manager is enhanced with this process for the following reasons:
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To minimize the install time. This will prevent ProcSysBus and OpsXMLRuntime processes from restarting unnecessarily during installation.
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To avoid Start Service errors while you are installing CiscoWorks Assistant
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To allow the publisher to run while you are installing CiscoWorks Assistant
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To simplify the Install, Upgrade and Restore processes
This process will run for a maximum of five minutes after starting Daemon Manager. After the process has completed running, a message appears, Administrator has Shutdown the Server.
Enhancing IP Address to IPv6
In this release, CiscoWorks Assistant supports the IPv6 Addressing scheme in the following Device Discovery pages:
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Ping Sweep
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CDP
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SNMP Settings
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Filter Settings
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Global Seed Device
In the Device Troubleshooting home page, the existing IP Address field is enhanced to include the IPv6 devices.
Configuring SNMP Fallback Settings
The SNMP Fallback checkbox in the Discovery window, allows the SNMP details to be reverted to the earlier version.
System Requirements
CiscoWorks Assistant is available as part of the LMS 3.2 image.
See the Prerequisites chapter of Installing and Getting Started with CiscoWorks LAN Management Solution 3.2 for information on Operating System, Server and Client requirements.
Installation Notes
See Installing and Getting Started with CiscoWorks LAN Management Solution 3.2 for information on installing LMS 3.2 which includes CiscoWorks Assistant 1.2.
Known Problems in CiscoWorks Assistant 1.2
Table 1 contains the known problems in CiscoWorks Assistant 1.2.
Resolved Problems in CiscoWorks Assistant 1.2
Table 2 describes the resolved problems in CiscoWorks Assistant 1.2
Product Documentation
Table 3 describes the product documentation that is available.
Table 3 Product Documentation
Document Title Available FormatUser Guide for CiscoWorks Assistant 1.2
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_assistant/1.2/user/guide/cwa12.html
Release Notes for CiscoWorks Assistant 1.2(this document)
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_assistant/1.2/release/notes/cst_rel.html
Context-Sensitive Online Help
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Select an option from the navigation tree, then click Help.
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Click the Help button in the dialog box.
NoteWe sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.
Related Documentation
Table 4 describes additional documentation available.
Table 4 Related Documentation
Document Title Available FormatInstalling and Getting Started with CiscoWorks LAN Management Solution 3.2
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html
User Guide for CiscoWorks
Common Services 3.3•
PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_list.html
User Guide for CiscoWorks Campus Manager 5.2
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_user_guide_list.html
User Guide for CiscoWorks Resource Manager Essentials 4.3
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.html
User Guide for CiscoWorks Device Fault Manager 3.2
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowork/ps2421/products_user_guide_list.html
User Guide for CiscoWorks Internetwork Performance Monitor 4.2
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/products/sw/cscowork/ps1008/products_user_guide_list.html
User Guide for CiscoWorks LMS Portal 1.2
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lms_portal/1.2/user/guide/LMSPortal_1.2.html
User Guide for CiscoWorks Health and Utilization Monitor 1.2
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PDF on the LMS 3.2 Product DVD and Documentation DVD.
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On Cisco.com at:
http://www.cisco.com/en/US/products/ps9303/tsd_products_support_series_home.html
NoteWe sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
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Release Notes for CiscoWorks Assistant 1.2
Copyright © 2009 Cisco Systems, Inc.
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