Table A-1 Error Messages for Server Setup Workflows
Error Message ID
|
Error Message
|
Probable Cause
|
Possible Action
|
CWA026
|
Error while saving log level.
|
Could not save the new log level into the property file.
This is because the disk space may be full or the properties file may not be available in the system.
|
Ensure that there is enough free space and the properties file exists on the system.
|
CWA100
|
Error occurred when fetching data.
|
Invalid XML character in the data.
|
Please try again later.
|
CWA101
|
Could not fetch server information from the database.
|
Server Discovery may be in progress.
|
Please try again.
|
CWA102
|
Could not update the database with new values.
|
CiscoWorks Assistant runtime process (OpsXMLDbEngine) may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and try again.
|
CWA104
|
Could not get the logged in user details.
|
Either:
Browser session terminated.
Or
Session timed out.
|
Please log in again.
|
CWA109
|
Could not get the workflow instance details.
|
CiscoWorks Assistant runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
|
CWA110
|
Could not fetch the details from the database.
|
CiscoWorks Assistant database engine may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
|
CWA111
|
Session was ended by another user.
|
Another user has ended the active session and started a new session.
|
Please contact the CiscoWorks Server administrator or Cisco Technical Assistance Center.
|
CWA112
|
An operation initiated by the same user is in progress in the backend.
|
Multiple operations cannot be initiated by the same user simultaneously.
|
Please try after the operation is completed.
|
CWA116
|
Invalid data.
|
Incorrect parameters passed.
|
Please try again.
|
CWA118
|
ACS server is not reachable.
|
ACS server may be down or you may have entered invalid ACS server details.
|
Enter valid ACS server details and make sure that the ACS server is running.
|
CWA119
|
Network Device Group does not exist in ACS server.
|
—
|
Create the Network Device group in the ACS server.
|
CWA121
|
Error while communicating with the DCRServer process.
|
DCRServer process is not running in the LMS server.
|
Restart the DCRServer process. To do this, go to Common Services > Server > Admin > Processes and please try again.
|
CWA122
|
Could not login to local server as System Identity User.
|
System Identity User details provided is not valid.
|
Please ensure that the System Identity User is configured and try again.
|
CWA123
|
Could not login to the remote server as System Identity User.
|
The server is not reachable or the System Identity User is not the same as in DCR Master server.
|
Please ensure that the server is reachable, and the same System Identity User is configured as in DCR Master server, and try again.
|
CWA124
|
Could not fetch the auto manage mode for the servers.
|
CiscoWorks Assistant runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
If the problem persists, contact the CiscoWorks server administrator or Cisco Technical Assistance Center.
|
CWA125
|
Could not stop the last run step.
|
CiscoWorks Assistant runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
If the problem persists, contact the CiscoWorks Server administrator or Cisco Technical Assistance Center.
|
CWA126
|
Operation in progress for the active session.
|
Active session was created by another user.
|
Please try after the operation has completed.
|
CWA127
|
Operation timed out for local server.
|
• Could not get response from the local server. The local LMS server may be very slow
Or
•CiscoWorks Assistant runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes. If the process is not running, restart the process and please try again.
|
CWA128
|
Operation timed out for remote server.
|
•Could not get response from the LMS server. The remote server may not be accessible or may be very slow.
Or
•CiscoWorks Assistant runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes. If the process is not running, restart the process and please try again.
|
CWA129
|
Could not get the System Identity User details.
|
—
|
Please try again.
|
CWA4001
|
Server name: LMS server is not reachable.
|
LMS server is unreachable.
|
Make sure the LMS server is reachable.
|
CWA4002
|
Cannot add peer server certificate.
|
Certificate is not valid.
|
Please make sure the certificate is valid.
See User Guide for Common Services 3.2 for details on certificates.
|
CWA4003
|
Invalid IP Address or server name entered for the mail server.
|
You have entered an invalid SMTP server.
|
Either:
Enter a valid SMTP server name
Or
Leave the SMTP Server field blank.
|
CWA4004
|
Cannot add the server.
|
CiscoWorks Assistant does not support the installed Common Service version.
|
Install the Common Services version supported by CiscoWorks Assistant.
|
CWA4005
|
Cannot add the server since the selected server is a DCR Master of another multi-server setup.
|
The selected server is part of another multi-server setup.
|
Make sure the added server is in DCR standalone mode.
|
CWA4006
|
Cannot add the server since the selected server is a DCR Slave of another multi-server setup.
|
Server is part of another multi-server setup.
|
Make sure the server is in DCR standalone mode.
|
CWA4007
|
Cannot add the server since the selected LMS server is not reachable.
|
LMS software is not installed on the selected server or the LMS server is not running.
|
Either install LMS software or restart the LMS server.
|
CWA4012
|
Could not configure SMTP server address.
|
You have entered either an invalid IP address or an invalid hostname.
|
Enter a valid hostname, IP address or leave the SMTP Server field blank.
|
CWA4013
|
Could not configure System Identity User.
|
Either the username does not exist or the user does not have the System Identity User privileges.
|
Make sure that the user has System Identity User privileges.
|
CWA4014
|
Could not configure the LMS server as DCR Slave.
|
The DCR Master is not reachable.
|
Make sure the DCR Master is reachable.
|
CWA4015
|
Could not configure the LMS server as Single Sign-On slave.
|
Either System Identity User is not configured or trust between the servers is not established by downloading the certificates.
|
Make sure System Identity User is configured. Establish trust between the servers by adding Peer Server certificate using Common Services > Server > Security > Multi-Server Trust Management > Peer Server Certificate Setup.
|
CWA4017
|
Could not get response from the LMS server.
|
LMS server not accessible from CiscoWorks Assistant.
|
Please make sure that the server is reachable and is accessible with the given port and protocol.
|
CWA4018
|
Authentication with the LMS server failed.
|
You may have entered invalid Username or Password
|
Enter valid username and password, and try again.
|
CWA4019
|
Could not fetch peer server certificate from the LMS server.
|
Certificate is invalid.
|
Make sure that the certificate is valid. If not, re-generate the certificate and restart Daemon Manager
|
CWA4021
|
Cannot add the server
|
The selected server is in ACS mode and DCR Master server is in non-ACS mode.
|
Make sure that the LMS server you have selected is in non ACS mode.
|
CWA4022
|
No http response from LMS server
|
Either:
The server may be unreachable.
Or
The server may be down
|
Click on the step link to see the server details.
•Check whether the server is reachable.
•Restart Daemon Manager.
|
CWA4023
|
Cannot add peer certificate
|
Cannot connect to Host
|
Please make sure that the host is reachable from this server.
|
CWA4024
|
System Identity User validation failed.
|
This could be because:
•The System Identity User you entered may not exist in the ACS server
•The System Identity User may not have the required privileges
•The ACS server may be down or not accessible.
|
Ensure that:
•The System Identity User is available in the ACS server.
•The System Identity User has all the required privileges.
•The ACS server is running and is accessible.
|
CWA4500
|
Invalid file format.
|
Data in the selected file is not in the expected format.
|
Please see the Online help for the correct file format and reselect the file.
|
CWA4501
|
File does not exist.
|
You have selected a non-existent file or the selected file or directory does not have the required permissions.
|
Select a file with the required permissions.
|
CWA4507
|
Could not import from local NMS.
|
Invalid Install location.
|
Enter valid install location for NMS application
|
CWA4508
|
Import from local NMS failed.
|
NMS daemon may be down.
|
Restart NMS daemon.
|
CWA4510
|
You are not authorized to perform Set Default Credentials task.
|
You can configure Default Credentials only if you have required privileges.
|
Please log in as user with privileges to configure Default Credentials.
|
CWA4511
|
Could not connect to ANIServer.
|
The ANIServer process is not running.
|
Restart the ANIServer process. To do this, go to Common Services > Server > Admin > Processes.
|
CWA4512
|
Could not access local NMS server with given NMS username.
|
Either the User does not exist in the NMS server or does not have enough privileges.
|
Please enter valid NMS username with required privileges.
|
CWA4514
|
ANIServer is initializing.
|
ANIServer is still initializing.
|
Make sure that ANIServer is started and running. To do this, go to Common Services > Server > Admin > Processes
|
| |
Local server Server Name is not the DCR master.
|
LMS server selected to run Server Setup Workflow is DCR slave.
|
Please go to the DCR master DCR Master Name to run the Server Setup workflow.
|
| |
Enter the details for importing from NMS.
|
You have not entered the details to import devices from NMS.
|
Enter the details to import devices from NMS.
|
| |
Enter the details for Discovery on Server Name.
|
Details to run Discovery on the selected server were not entered.
|
Enter the details to run discovery on the selected server.
|
| |
Invalid separators found while importing.
|
The file has invalid separators.
|
Select a file with valid separator.
File must contain only one seed device in each line. See the CiscoWorks Assistant online help for supported import file format.
|
| |
Data is invalid IP Address or Hostname.
|
—
|
Enter valid IP Address or Hostname [A-Z a-z 0-9_-].
|
| |
Selected file has invalid data.
|
You have selected a file with an invalid data format
|
Select a file with valid data format. File must contain only one seed device in each line. See the CiscoWorks Assistant online help for details.
|
| |
Could not upload the file.
|
Either the:
Upload operation timed out.
Or
File selected for upload is corrupted.
|
Please try again.
|
| |
Username is required.
|
Username field is blank
|
Enter Username.
|
| |
Password is required.
|
Password field is blank
|
Enter Password.
|
| |
Invalid Username.
|
Invalid username.
|
Enter valid username. It should have at least five characters.
|
| |
Password and Confirm Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are same.
|
| |
Could not validate the Username and Password.
|
Validation of the username and password failed.
|
Enter correct username and password and try again.
|
| |
Hostname or IP Address is required.
|
Hostname/IP Address field is blank.
|
Enter the Hostname or the IP Address.
|
| |
Hostname or IP Address already exists in the Seed Devices list.
|
Hostname/IP Address already exists in the Seed Devices list.
|
Enter a different Hostname or IP Address.
|
| |
Admin Username is required.
|
Admin Username field is blank.
|
Enter Admin Username.
|
| |
Admin Password is required.
|
Admin Password field is blank.
|
Enter Admin Password.
|
| |
Port is required.
|
Port field is blank
|
Enter the Port number.
|
| |
Invalid Port.
|
Port entered is not an integer.
|
Enter a valid integer for the Port.
|
| |
Invalid CiscoWorks E-mail ID.
|
You have entered an invalid e-mail ID.
|
Enter valid e-mail ID.
|
| |
Target is required.
|
Target field is blank.
|
Enter Target.
|
| |
Time out should be an integer.
|
Time out value entered is not an integer.
|
Enter an integer value.
|
| |
Invalid Retries.
|
Invalid or no Retry value entered.
|
Enter valid Retries. Valid range is 0 - 8.
|
| |
Retries should be an integer.
|
Retries entered is not an integer.
|
Enter a valid integer. Valid range is 0 - 8.
|
| |
Read Community is required.
|
Read Community field is blank.
|
Enter Read Community.
|
| |
Install location is required.
|
Install Location field is blank
|
Enter install location.
|
| |
Import From File is required.
|
Import From File field is blank.
|
Enter Import From File details.
|
| |
File name does not exist in the server.
|
Selected file does not exist in the server.
|
Select a file that exists in the server.
|
| |
Standard Primary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Standard Primary Credentials Enable Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Standard Secondary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Standard Secondary Credentials Enable Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
SNMP Credentials RO Community and Verify must be same.
|
The community strings you have entered do not match.
|
Make sure both RO community strings are the same.
|
| |
SNMP Credentials RW Community and Verify must be same.
|
The community strings you have entered do not match.
|
Make sure both RW community strings are the same.
|
| |
SNMP Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
HTTP Primary Credentials Username is required.
|
HTTP Primary Credentials Username field is blank
|
Enter HTTP Primary Credentials Username.
|
| |
HTTP Primary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
HTTP Secondary Credentials Username is required.
|
HTTP Secondary Credentials Username field is blank
|
Enter HTTP Secondary Credentials Username.
|
| |
HTTP Secondary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Invalid HTTP Port.
|
HTTP port entered is not valid
|
Enter a valid integer [1-65535].
|
| |
Invalid HTTPS Port. Enter a valid integer.
|
HTTPS port entered is not valid
|
Enter a valid integer [1-65535].
|
| |
Auto Update Server Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Rx-Boot Credentials Mode Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Failed to get SSO Master session details.
|
SSO Master is not reachable.
|
Make sure the SSO Master is reachable and please try again after some time.
|
| |
Select one or many methods to add devices to LMS.
|
Methods to add the devices were not selected.
|
Select the methods to add the devices.
|
| |
Enter a valid IP Address or Hostname.
|
No/Invalid IP Address or Hostname entered.
|
Enter valid Hostname or IP Address.
|
| |
IP Address or Hostname exists in the list.
|
Either the Hostname or the IP Address already exists.
|
Enter a different Hostname or IP Address.
|
| |
Since the process has already completed, the e-mail cannot be sent.
|
The process completed before the e-mail address could be updated.
|
—
|
| |
Page is loading.
|
Operation cannot be performed while the page is loading.
|
Please wait until the page loads completely.
|
| |
Manage Servers task cannot be run because:
1. LMS servers is unreachable.
2. CiscoWorks Common Services version is not supported by CiscoWorks Assistant.
|
One or more LMS servers in the Multi-server setup are not reachable or has an LMS version not supported by CiscoWorks Assistant.
|
Make sure that the LMS servers are reachable and CiscoWorks Common Services version is supported by CiscoWorks Assistant.
|
| |
Change Mode to ACS task cannot be run because:
1. LMS servers is unreachable.
2. CiscoWorks Common Services version is not supported by CiscoWorks Assistant.
|
One or more LMS servers in the Multi-server setup are not reachable or has an LMS version not supported by CiscoWorks Assistant.
|
Make sure that the LMS servers are reachable and CiscoWorks Common Services version is supported by CiscoWorks Assistant.
|
| |
SSO Master [SSO Master] is unreachable.
|
SSO master is not reachable from the DCR master.
|
Make sure that the SSO Master is reachable from DCR Master and please try again.
|
| |
Connectivity failure with primary server
|
Either the:
Primary ACS server is not reachable.
Or
Primary ACS server details are incorrect.
|
Either:
Restart ACS server.
Or
Enter valid ACS server details.
|
| |
NDG name Network Device Group does not exist in primary server.
|
Specified Network Device Group does not exist in the primary ACS server.
|
Create the Network Device Group in the primary ACS server.
|
| |
Error while communicating with device selector.
|
Either the DCRServer or the OGSServer processes are not running.
|
Restart DCRServer or OGSServer processes
(Common Services > Server > Admin > Processes).
|
| |
Data unchanged.
|
|
Please edit details to configure default credentials.
|
| |
Could not fetch the DCR mode of the server.
|
CiscoWorks Common Services version may not be supported by CiscoWorks Assistant.
Invalid data in DCR configuration file.
|
Make sure that CiscoWorks Common Services is supported.
|
| |
Could not fetch the DCR master details.
|
Common Services version may not be supported by CiscoWorks Assistant.
Invalid data in DCR configuration file.
|
Make sure that CiscoWorks Common Services is supported.
|
| |
SSO Master Server Name is unreachable.
|
SSO master is not reachable from the DCR master.
|
Make sure that the SSO Master is reachable from DCR Master and please try again.
|
