Table Of Contents

A - C - D - E - F - G - L - M - O - P - R - S - T - U -

Index

A

ACS

configure 3-43

updating configuration 3-45

viewing mode result 3-44

Add Devices 3-6

Allocating

device groups 3-14

Auto allocation 3-14

Auto Allocation Summary report 3-15

C

cautions

significance of i-xii

CDA report 4-8

CDP Neighbors 4-6

Change ACS Setup 3-6

CiscoWorks Assistant

Dependencies 1-4

Dependency processes 2-5

Getting Started 2-1

Launching 2-1

launching 2-1

Online help 2-5

Processes 2-5

short-cuts 2-4

User Privileges 2-4

Workflows 1-3

workflows 2-3

D

Default credential status 3-20

Device

assigning 3-46

Device Credential verification report 4-8

Device groups allocation 3-14

Devices

adding 3-21

adding devices using bulk import from file 3-21

adding devices using bulk import from NMS 3-22

adding using common services device discovery 3-24

information 4-3

managing 3-35

reachability check 4-4

trace route 4-5

viewing 3-33

Device Troubleshooting Report 4-3

DFM Alerts 4-6

Discrepancy 4-10

E

End Host Down report 4-16

Error messages

Device Troubleshooting, End Host, IP Phone workflows A-12

Server Setup workflow A-2

F

Filter Settings tab 3-29

G

Global Settings tab 3-30

L

Last Configuration change 4-6

Launching Online help 2-5

M

Manage Devices 3-6

Manage Servers 3-6

O

Overview

CiscoWorks Assistant 1-1

P

peer server account setup 3-2

peer server certificate setup 3-2

R

Report

End Host/IP Phone down 4-11

S

Server Details 3-6

Server Setup Workflow 3-1

Set Default credentials 3-6

Setting Debug Level 2-4

Setting up

ACS Mode 3-38

Default Credentials 3-17

Device Management Mode 3-13

System Identity User 3-12

Single Sign On 3-3

SNMP

deleting V2 3-34

V2parameter 3-32

V3 3-35

V3parameter 3-32

SNMP setting tab 3-27

standalone 3-3

Summary

3-47

operation 3-48

server 3-47

summary

ACS 3-47

syslog messages 4-5

system identity setup 3-2

T

Troubleshooting CiscoWorks Assistant

Device Troubleshooting, End Host, IP Phone A-2

Troubleshooting workflows

Device Troubleshooting 4-1

End Host/IP Phone Down 4-11

U

Understanding reports

Device Troubleshooting 4-3

End Host Down 4-16

IP Phone Down 4-17