Table A-1 Error Messages for Server Setup Workflows
Error Message ID
|
Error Message
|
Probable Cause
|
Possible Action
|
CWA0
|
Could not fetch the error message from the database.
|
Either:
CWA database engine may not be running
Or
Error information is not available in the database.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again. If problem persists, please contact the CiscoWorks Server administrator or Cisco Technical Assistance Center.
|
CWA026
|
Error while saving log level.
|
Could not save the new log level into the property file.
|
Please contact the CiscoWorks Server administrator or Cisco Technical Assistance Center.
|
CWA100
|
Error occurred when fetching data.
|
Invalid XML character in the data.
|
Please try again later.
|
CWA101
|
Could not fetch server information from the database.
|
Server Discovery may be in progress.
|
Please try again.
|
CWA102
|
Could not update the database with new values.
|
CWA runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
|
CWA104
|
Could not get the logged in user details.
|
Either:
Browser session terminated.
Or
Session timed out.
|
Please log in again.
|
CWA109
|
Could not get the workflow instance details.
|
CWA runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
|
CWA110
|
Could not fetch the details from the database.
|
CWA database engine may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
|
CWA111
|
Session was ended by another user.
|
Another user has ended the active session and started a new session.
|
Please contact the CiscoWorks Server administrator or Cisco Technical Assistance Center.
|
CWA112
|
An operation initiated by the same user is in progress in the backend.
|
Multiple operations cannot be initiated by the same user simultaneously.
|
Please try after the operation is completed.
|
CWA116
|
Invalid data.
|
Incorrect parameters passed.
|
Please try again.
|
CWA118
|
ACS server is not reachable.
|
ACS server may be down or you may have entered invalid ACS server details.
|
Enter valid ACS server details and make sure that the ACS server is running.
|
CWA119
|
Network Device Group does not exist in ACS server.
|
|
Create the Network Device group in the ACS server.
|
CWA121
|
Error while communicating with the DCRServer process.
|
DCRServer process is not running in the LMS server.
|
Restart the DCRServer process. To do this, go to Common Services > Server > Admin > Processes and please try again.
|
CWA122
|
Could not login to local server as System Identity User.
|
System Identity User details provided is not valid.
|
Please ensure that the System Identity User is configured and try again.
|
CWA123
|
Could not login to the remote server as System Identity User.
|
The server is not reachable or the System Identity User is not the same as in DCR Master server.
|
Please ensure that the server is reachable, and the same System Identity User is configured as in DCR Master server, and try again.
|
CWA124
|
Could not fetch the auto manage mode for the servers.
|
CWA runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
If the problem persists, contact the CiscoWorks Server administrator or Cisco Technical Assistance Center.
|
CWA125
|
Could not stop the last run step.
|
CWA runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes.
If the process is not running, restart the process and please try again.
If the problem persists, contact the CiscoWorks Server administrator or Cisco Technical Assistance Center.
|
CWA126
|
Operation in progress for the active session.
|
Active session was created by another user.
|
Please try after the operation has completed.
|
CWA127
|
Operation timed out for local server.
|
• Could not get response from the local server. The local LMS server may be very slow
Or
CWA runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes. If the process is not running, restart the process and please try again.
|
CWA128
|
Operation timed out for remote server.
|
Could not get response from the LMS server. The remote server may not be accessible or may be very slow.
Or
CWA runtime process may not be running.
|
Check if the OpsXMLDbEngine process is running in the local server.
To do this, go to Common Services > Server > Admin > Processes. If the process is not running, restart the process and please try again.
|
CWA129
|
Could not get the System Identity User details.
|
|
Please try again.
|
CWA4001
|
Server name: LMS server is not reachable.
|
LMS server is unreachable.
|
Make sure the LMS server is reachable.
|
CWA4002
|
Cannot add peer server certificate.
|
Certificate is not valid.
|
Please make sure the certificate is valid.
See User Guide for Common Services 3.1.1 for details on certificates.
|
CWA4003
|
Invalid IP Address or server name entered for the mail server.
|
You have entered an invalid SMTP server.
|
Either:
Enter a valid SMTP server name
Or
Leave the SMTP Server field blank.
|
CWA4004
|
Cannot add the server.
|
CiscoWorks Assistant does not support the installed Common Service version.
|
Install the Common Services version supported by CiscoWorks Assistant.
|
CWA4005
|
Cannot add the server since the selected server is a DCR Master of another multi-server setup.
|
The selected server is part of another multi-server setup.
|
Make sure the added server is in DCR standalone mode.
|
CWA4006
|
Cannot add the server since the selected server is a DCR Slave of another multi-server setup.
|
Server is part of another multi-server setup.
|
Make sure the server is in DCR standalone mode.
|
CWA4007
|
Cannot add the server since the selected LMS server is not reachable.
|
LMS software is not installed on the selected server or the LMS server is not running.
|
Either install LMS software or restart the LMS server.
|
CWA4012
|
Could not configure SMTP server address.
|
You have entered either an invalid IP address or an invalid hostname.
|
Enter a valid hostname, IP address or leave the SMTP Server field blank.
|
CWA4013
|
Could not configure System Identity User.
|
Either the username does not exist or the user does not have the System Identity User privileges.
|
Make sure that the user has System Identity User privileges.
|
CWA4014
|
Could not configure the LMS server as DCR Slave.
|
The DCR Master is not reachable.
|
Make sure the DCR Master is reachable.
|
CWA4015
|
Could not configure the LMS server as Single Sign-On slave.
|
Either System Identity User is not configured or trust between the servers is not established by downloading the certificates.
|
Make sure System Identity User is configured. Establish trust between the servers by adding Peer Server certificate using Common Services > Server > Security > Multi-Server Trust Management > Peer Server Certificate Setup.
|
CWA4017
|
Could not get response from the LMS server.
|
LMS server not accessible from CiscoWorks Assistant.
|
Please make sure that the server is reachable and is accessible with the given port and protocol.
|
CWA4018
|
Authentication with the LMS server failed.
|
You may have entered invalid Username or Password
|
Enter valid username and password, and try again.
|
CWA4019
|
Could not fetch peer server certificate from the LMS server.
|
Certificate is invalid.
|
Make sure that the certificate is valid. If not, re-generate the certificate and restart Daemon Manager
|
CWA4021
|
Cannot add the server
|
The selected server is in ACS mode and DCR master server is in nonACS mode.
|
Make sure that the LMS server you have selected is in non ACS mode.
|
CWA4022
|
No http response from LMS server
|
Either:
The server may be unreachable.
Or
The server may be down
|
Click on the step link to see the server details.
•Check whether the server is reachable.
•Restart Daemon Manager.
|
CWA4022
|
Cannot add peer certificate
|
Cannot connect to Host
|
Please make sure that the host is reachable from this server.
|
CWA4500
|
Invalid file format.
|
Data in the selected file is not in the expected format.
|
Please see the Online help for the correct file format and reselect the file.
|
CWA4501
|
File does not exist.
|
You have selected a non-existent file or the selected file or directory does not have the required permissions.
|
Select a file with the required permissions.
|
CWA4507
|
Could not import from local NMS.
|
Invalid Install location.
|
Enter valid install location for NMS application
|
CWA4508
|
Import from local NMS failed.
|
NMS daemon may be down.
|
Restart NMS daemon.
|
CWA4510
|
You are not authorized to perform Set Default Credentials task.
|
You can configure Default Credentials only if you have required privileges.
|
Please log in as user with privileges to configure Default Credentials.
|
CWA4511
|
Could not connect to ANIServer.
|
The ANIServer process is not running.
|
Restart the ANIServer process. To do this, go to Common Services > Server > Admin > Processes.
|
CWA4512
|
Could not access local NMS server with given NMS username.
|
Either the User does not exist in the NMS server or does not have enough privileges.
|
Please enter valid NMS username with required privileges.
|
CWA4514
|
ANIServer is initializing.
|
ANIServer is still initializing.
|
Make sure that ANIServer is started and running. To do this, go to Common Services > Server > Admin > Processes
|
| |
Local server Server Name is not the DCR master.
|
LMS server selected to run Server Setup Workflow is DCR slave.
|
Please go to the DCR master DCR Master Name to run the Server Setup workflow.
|
| |
Enter the details for importing from NMS.
|
You have not entered the details to import devices from NMS.
|
Enter the details to import devices from NMS.
|
| |
Enter the details for Discovery on Server Name.
|
Details to run Discovery on the selected server were not entered.
|
Enter the details to run discovery on the selected server.
|
| |
Invalid separators found while importing.
|
The file has invalid separators.
|
Select a file with valid separator.
File must contain only one seed device in each line. See the CWA online help for supported import file format.
|
| |
Data is invalid IP Address or Hostname.
|
|
Enter valid IP Address or Hostname [A-Z a-z 0-9_-].
|
| |
Selected file has invalid data.
|
You have selected a file with an invalid data format
|
Select a file with valid data format. File must contain only one seed device in each line. See the CWA online help for details.
|
| |
Could not upload the file.
|
Either the:
Upload operation timed out.
Or
File selected for upload is corrupted.
|
Please try again.
|
| |
Username is required.
|
Username field is blank
|
Enter Username.
|
| |
Password is required.
|
Password field is blank
|
Enter Password.
|
| |
Invalid Username.
|
Invalid username.
|
Enter valid username. It should have at least five characters.
|
| |
Password and Confirm Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are same.
|
| |
Could not validate the Username and Password.
|
Validation of the username and password failed.
|
Enter correct username and password and try again.
|
| |
Hostname or IP Address is required.
|
Hostname/IP Address field is blank.
|
Enter the Hostname or the IP Address.
|
| |
Hostname or IP Address already exists in the Seed Devices list.
|
Hostname/IP Address already exists in the Seed Devices list.
|
Enter a different Hostname or IP Address.
|
| |
Admin Username is required.
|
Admin Username field is blank.
|
Enter Admin Username.
|
| |
Admin Password is required.
|
Admin Password field is blank.
|
Enter Admin Password.
|
| |
Port is required.
|
Port field is blank
|
Enter the Port number.
|
| |
Invalid Port.
|
Port entered is not an integer.
|
Enter a valid integer for the Port.
|
| |
Invalid CiscoWorks E-mail ID.
|
You have entered an invalid e-mail ID.
|
Enter valid e-mail ID.
|
| |
Target is required.
|
Target field is blank.
|
Enter Target.
|
| |
Time out should be an integer.
|
Time out value entered is not an integer.
|
Enter an integer value.
|
| |
Invalid Retries.
|
Invalid or no Retry value entered.
|
Enter valid Retries. Valid range is 0 - 8.
|
| |
Retries should be an integer.
|
Retries entered is not an integer.
|
Enter a valid integer. Valid range is 0 - 8.
|
| |
Read Community is required.
|
Read Community field is blank.
|
Enter Read Community.
|
| |
Install location is required.
|
Install Location field is blank
|
Enter install location.
|
| |
Import From File is required.
|
Import From File field is blank.
|
Enter Import From File details.
|
| |
File name does not exist in the server.
|
Selected file does not exist in the server.
|
Select a file that exists in the server.
|
| |
Standard Primary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Standard Primary Credentials Enable Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Standard Secondary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Standard Secondary Credentials Enable Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
SNMP Credentials RO Community and Verify must be same.
|
The community strings you have entered do not match.
|
Make sure both RO community strings are the same.
|
| |
SNMP Credentials RW Community and Verify must be same.
|
The community strings you have entered do not match.
|
Make sure both RW community strings are the same.
|
| |
SNMP Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
HTTP Primary Credentials Username is required.
|
HTTP Primary Credentials Username field is blank
|
Enter HTTP Primary Credentials Username.
|
| |
HTTP Primary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
HTTP Secondary Credentials Username is required.
|
HTTP Secondary Credentials Username field is blank
|
Enter HTTP Secondary Credentials Username.
|
| |
HTTP Secondary Credentials Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Invalid HTTP Port.
|
HTTP port entered is not valid
|
Enter a valid integer [1-65535].
|
| |
Invalid HTTPS Port. Enter a valid integer.
|
HTTPS port entered is not valid
|
Enter a valid integer [1-65535].
|
| |
Auto Update Server Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Rx-Boot Credentials Mode Password and Verify Password must be same.
|
The passwords you have entered do not match.
|
Make sure both passwords are the same.
|
| |
Failed to get SSO Master session details.
|
SSO Master is not reachable.
|
Make sure the SSO Master is reachable and please try again after some time.
|
| |
Select one or many methods to add devices to LMS.
|
Methods to add the devices were not selected.
|
Select the methods to add the devices.
|
| |
Enter a valid IP Address or Hostname.
|
No/Invalid IP Address or Hostname entered.
|
Enter valid Hostname or IP Address.
|
| |
IP Address or Hostname exists in the list.
|
Either the Hostname or the IP Address already exists.
|
Enter a different Hostname or IP Address.
|
| |
Since the process has already completed, the e-mail cannot be sent.
|
The process completed before the e-mail address could be updated.
|
|
| |
Page is loading.
|
Operation cannot be performed while the page is loading.
|
Please wait until the page loads completely.
|
| |
Manage Servers task cannot be run because:
1. LMS servers is unreachable.
2. CiscoWorks Common Services version is not supported by CiscoWorks Assistant.
|
One or more LMS servers in the Multi-server setup are not reachable or has an LMS version not supported by CiscoWorks Assistant.
|
Make sure that the LMS servers are reachable and CiscoWorks Common Services version is supported by CiscoWorks Assistant.
|
| |
Change Mode to ACS task cannot be run because:
1. LMS servers is unreachable.
2. CiscoWorks Common Services version is not supported by CiscoWorks Assistant.
|
One or more LMS servers in the Multi-server setup are not reachable or has an LMS version not supported by CiscoWorks Assistant.
|
Make sure that the LMS servers are reachable and CiscoWorks Common Services version is supported by CiscoWorks Assistant.
|
| |
SSO Master [SSO Master] is unreachable.
|
SSO master is not reachable from the DCR master.
|
Make sure that the SSO Master is reachable from DCR Master and please try again.
|
| |
Connectivity failure with primary server
|
Either the:
Primary ACS server is not reachable.
Or
Primary ACS server details are incorrect.
|
Either:
Restart ACS server.
Or
Enter valid ACS server details.
|
| |
NDG name Network Device Group does not exist in primary server.
|
Specified Network Device Group does not exist in the primary ACS server.
|
Create the Network Device Group in the primary ACS server.
|
| |
Error while communicating with device selector.
|
Either the DCRServer or the OGSServer processes are not running.
|
Restart DCRServer or OGSServer processes
(Common Services > Server > Admin > Processes).
|
| |
Data unchanged.
|
|
Please edit details to configure default credentials.
|
| |
Could not fetch the DCR mode of the server.
|
CiscoWorks Common Services version may not be supported by CWA.
Invalid data in DCR configuration file.
|
1) Make sure that CiscoWorks Common Services is supported.
|
| |
Could not fetch the DCR master details.
|
Common Services version may not be supported by CWA.
Invalid data in DCR configuration file.
|
Make sure that CiscoWorks Common Services is supported.
|
| |
SSO Master Server Name is unreachable.
|
SSO master is not reachable from the DCR master.
|
Make sure that the SSO Master is reachable from DCR Master and please try again.
|
