Cisco WAN Manager

Table Of Contents

Release Notes for the Cisco WAN Manager, Release 15.3.00, Patch 3.1

Contents

Document Revision History

New Features and Enhancements

Releases Supported by CWM 15.3.00, Patch 3.1

Releases Certified for CWM 15.3.00, Patch 3.1

Installing and Uninstalling CWM 15.3.00, Patch 3.1

Backing Up the CWM Server Database

Installing the CWM Server Patch

Restoring the Saved Database

Installing the SNMP Agent Patch

Installing the SSM Patch

Uninstalling Patch 3.1

Caveats

Resolved Issues

Related Documentation

Obtaining Documentation, Support, and Security Guidelines

Release Notes for the Cisco WAN Manager, Release 15.3.00, Patch 3.1

---

January 2010

Rev. A0

These release notes are for use with the Cisco WAN Manager (CWM) 15.3.00, Patch 3.1 software release that supports MGX, BPX, and IGX switches.

For basic CWM product and installation information, refer to the CWM 15.3.00 release notes and other CWM documentation at this URL:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps2340/tsd_products_support_series_home.html

Contents

•Document Revision History

•Releases Supported by CWM 15.3.00, Patch 3.1

•Releases Certified for CWM 15.3.00, Patch 3.1

•Installing and Uninstalling CWM 15.3.00, Patch 3.1

•Caveats

•Resolved Issues

•Related Documentation

•Obtaining Documentation, Support, and Security Guidelines

Document Revision History

The Document Revision History table records changes made to this document since its initial release. The table shows the document revision number for the change, the date of the change, and a brief summary of the change.

Revision	Date	Change Summary
OL-15980-01	January 2010	Added bug details for CSCta95976 to the Caveats section.
OL-15980-01	April 2008	Initial Release.

New Features and Enhancements

No new features were added with this service pack.

Releases Supported by CWM 15.3.00, Patch 3.1

Table 1 shows the BPX, IGX, and MGX switch platforms and releases that the CWM 15.3.00, Patch 3.1 software supports. See also Releases Certified for CWM 15.3.00, Patch 3.1.

(For a list of the hardware that the CWM supports, see the CWM 15.3.00 release notes. No new hardware was added in Rel. 15.3.00.)

Table 1 Switch Platforms and Releases Supported by CWM 15.3.00, Patch 3.1 

Switch Platform	Supported Software Release
Existing WAN switching products, including the Cisco IGX 8400 series and the Cisco BPX 8600 series	9.2.33-9.2.43 9.3.05-9.3.51 9.4.00-9.4.12
SES PNNI Controller	3.0.10-3.0.25 4.0.00-4.0.15
MGX 8220	4.1.07-4.1.12 5.0.12-5.0.20
MGX 8230, 8250 and 8850 (PXM1)	1.1.40-1.1.42 1.2.00-1.2.13 1.2.20-1.2.22 1.3.00-1.3.12, 1.3.14 3.0.10, 3.0.2.0
MGX8830/B (PXM45/C)	5.1.20 5.2.00 5.3.00, 5.3.10, 5.3.20
MGX 8830 and 8850 (PXM1E) MGX 8850 (PXM45)	3.0.23-3.0.25 4.0.00-4.0.17 5.0.00-5.0.20 5.1.20 5.2.00 5.3.00, 5.3.10, 5.3.20
MGX 8830/B, 8850, 8880, 8950 (PXM45) switches	5.2.00 5.3.00, 5.3.10, 5.3.20
MGX 8880 (PXM45)	5.0.00-5.0.20 5.1.20 5.2.00 5.3.00, 5.3.10, 5.3.20
MGX 8950 (PXM45)	2.1.76-2.1.81 3.0.23-3.0.25 4.0.00-4.0.17 5.0.00-5.0.20 5.1.20 5.2.00 5.3.00 and 5.3.10

Releases Certified for CWM 15.3.00, Patch 3.1

Table 2 lists the certified card, shelf, or switch software releases for CWM 15.3.00, Patch 3.1 software. Although CWM 15.3.00, Patch 3.1 supports other releases, the releases listed in the table are the specific releases that were tested for CWM 15.3.00, Patch 3.1. See Releases Supported by CWM 15.3.00, Patch 3.1.

Table 2 Releases Tested with CWM 15.3.00, Patch 3.1 

Card, Shelf, or Switch	Tested Software Release
BPX/IGX switch software	9.3.51 9.4.10 9.4.12
BPX SES Shelf	3.0.25 4.0.15
MGX 8220 Shelf	4.0.06 4.1.12 5.0.20
MGX 8230, 8250, and 8850 (PXM1) switches	1.2.22 1.3.10, 1.3.12, 1.3.14 3.0.10, 3.0.20
MGX 8830 and 8850 (PXM1E) switches	5.0.20 5.1.00 5.3.00, 5.3.10, 5.3.20
MGX 8830/B, 8850, 8880, 8950 (PXM45) switches	5.2.00 5.3.00, 5.3.10, 5.3.20
RPM-PR and RPM-XF cards	Cisco IOS 12.3(2)T6 Cisco IOS 12.4(4th) Cisco IOS 12.4(6)T2
VISM-PR cards	3.3.10, 3.3.20, 3.3.25, 3.3.30
VXSM cards	5.0.70 5.2.00, 5.2.50 5.3.00, 5.3.10, 5.3.20

Installing and Uninstalling CWM 15.3.00, Patch 3.1

This section describes how to install and uninstall CWM 15.3.00, Patch 3.1.

---

Note Before installing Patch 3.1, CWM 15.3.00, Patch 3 must be installed.

---

For CWM 15.3.00, Patch 3.1, there is one new limitation. If the non-UNIX user account feature is enabled, the svplus user will not be able to change his or her password through the GUI.

In this section, see these subsections:

•Backing Up the CWM Server Database

•Installing the CWM Server Patch

•Restoring the Saved Database

•Installing the SNMP Agent Patch

•Installing the SSM Patch

•Uninstalling Patch 3.1

Table 3 lists the contents of Patch 3.1.

Table 3 CWM 15.3.00, Patch 3.1 Contents

Component	File
CWM	15.3.00-P3.1_CWM.tar.gz
SNMP Agent	15.3.00-P3.1_SNMPAgent.tar.gz
SSM	15.3.00-P3.1_SSM.tar.gz

Backing Up the CWM Server Database

Use this procedure to back up the existing database to prepare for installing the patch. You should back up the database in case a problem exists with Informix.

---

Step 1 Log in as svplus:

hostname# su -u svplus 

The system prompts you for the svplus password.

Step 2 If they are not stopped already, stop the core processes.

Step 3 Perform a coldstart (drops all network data so you will export only the user data in each database):

# coldstart 

Step 4 Stop the "Guard" process by executing the script /usr/users/svplus/scripts/cleanGD.

Step 5 Stop the "AuditLogger" process by executing the script /usr/users/svplus/scripts/cleanAL.

Step 6 Create a /usr/users/svplus/tmp/dbexports directory, as shown in the following example. (Please ensure that this directory is at least 2 GB.)

mkdir /usr/users/svplus/dbexports 

Step 7 Go to this /usr/users/svplus/tmp/dbexports directory, as shown below:

cd /usr/users/svplus/tmp/dbexports 

Step 8 Copy the /usr/users/svplus/etc/svplus.version into the /usr/users/svplus/tmp/dbexports directory, as shown below:

cp /usr/users/svplus/etc/svplus.version /usr/users/svplus/tmp/dbexports/svplus.version 

Step 9 Export the stratacom, statsdb, and scmdb databases. Save a copy of the dbexport.out file if necessary. (To copy dbexport.out, you need to log in as "root.")

•dbexport stratacom (stratacom.exp directory is created in the /usr/users/svplus/tmp/dbexports directory. Save a copy of the dbexport.out file if necessary.)

•dbexport statsdb (statsdb.exp directory is created in the /usr/users/svplus/tmp/dbexports directory. Save a copy of the dbexport.out file if necessary.)

•dbexport scmdb (scmdb.exp directory is created in the /usr/users/svplus/tmp/dbexports directory. Save a copy of the dbexport.out file if necessary.)

Step 10 Capture the output of the onstat -d command and save it to the /usr/users/svplus/<dbexport-location>/onstat.out file for future reference, as shown in the following example:

onstat -d > /usr/users/svplus/dbexports153_1/onstat.out  

where,

<dbexport-location> = dbexports153_1

Step 11 Archive the /usr/users/svplus/tmp/dbexports directory, as shown in the following example:

cd /usr/users/svplus/tmp 
tar cvf /tmp/<server name>.tar dbexports/* 

Step 12 Use the FTP facility to copy this tar file to another system for safekeeping.

---

Installing the CWM Server Patch

Use this procedure to install the CWM Server patch.

Before you begin, verify that CWM 15.3.00, Patch 3 has been installed.

---

Note WANDEST is not being updated and is not included in this patch.

---

---

Step 1 Stop statistics collection.

Step 2 Log in to the CWM server as user root:

# su 

Step 3 Stop the core.

Step 4 Download or copy the compressed tar files for the CWM server to a temporary location, such as /tmp:

# cp 15.3.00-P3.1_CWM.tar.gz /tmp 

Step 5 Change to local directory that contains the compressed tar files:

# cd /tmp 

Step 6 Remove the disk1 directory if it exists:

# rm -rf disk1 

Step 7 Unzip the compressed tar files and untar them:

# gunzip 15.3.00-P3.1_CWM.tar.gz

# tar xvfp 15.3.00-P3.1_CWM.tar  

Step 8 Execute the InstallCWM153Patch3.1.csh script:

# ./InstallCWM153Patch3.1.csh 

Step 9 Designate if you want to use install the patch using the InstallShield GUI or the console mode and continue the installation.

Step 10 Exit from root.

---

Restoring the Saved Database

If Informix did not come back online after restarting the CWM, use this procedure to restore the database that you saved before you installed the patch.

(The output of the onstat -d command is located in the /usr/users/svplus/<dbexport-location>/onstat.out file; for example, /usr/users/svplus/dbexports153_1/onstat.out.)

---

Step 1 Log in to the workstation as root:

# su 

Step 2 Go to the /usr/users/informix94/etc directory:

# cd /usr/users/informix94/etc 

Step 3 Follow these steps only if you have configured a separate raw partition for the Informix physical log:

a. Open the onconfig file for editing:

# vi onconfig 

b. Change the PHYSDBS <phydbs> line to the following:

PHYSDBS rootdbs 

c. Change the PHYSFILE <size> line to the following:

PHYSFILE 20000 

d. Save the onconfig file and exit the editor.

Step 4 Go the /usr/users/svplus/scripts/Install directory:

# cd /usr/users/svplus/scripts/Install 

Step 5 Run these commands in the order shown below:

# ./dbmode

# ./dbinit

# ./dbonmode

# ./dbonspace 

Step 6 If you have the file AddPhyLog in /usr/users/svplus/scripts/Install, do these steps:

# ./AddPhyLog

# ./RestartInf 

Step 7 If you have the file dbaddchunk in /usr/users/svplus/scripts/Install, do these steps:

# ./dbaddchunk 

Step 8 Exit from root.

Step 9 Check if you have configured a separate partition for datadbs using the onstat -d command:

# onstat -d 

Step 10 If a separate partition exists, execute these commands to import the database. If no separate partition exists for datadbs, go to Step 11:

# dbimport stratacom -d datadbs -i <dbexport-location> 

# dbimport statsdb -d datadbs -i <dbexport-location>

# dbimport scmdb -d datadbs -i <dbexport-location> 

Step 11 If no separate partition exists for datadbs, use these commands to import the stratacom, statsdb, and scmdb databases:

# dbimport stratacom -i <dbexport-location>

# dbimport statsdb -i <dbexport-location>

# dbimport scmdb -i <dbexport-location>

---

Installing the SNMP Agent Patch

Use this procedure to install the CWM SNMPAgent (ServiceAgent) patch.

---

Step 1 Log in to the CWM server as user root:

# su 

Step 2 Stop the core.

Step 3 Download or copy the compressed tar file for ServiceAgent to the local directory, such as /tmp:

# cp 15.3.00-P3.1_SNMPAgent.tar.gz /tmp  

Step 4 Change to local directory that contains the compressed tar files:

# cd /tmp 

Step 5 Remove the disk1 directory if it exists:

# rm -rf disk1 

Step 6 Unzip the compressed tar file and untar it:

# gunzip 15.3.00-P3.1_SNMPAgent.tar.gz

# tar xvfp 15.3.00-P3.1_SNMPAgent.tar  

Step 7 Execute the installation patch script:

# ./InstallAgent153Patch3.1.csh 

Step 8 Designate if you want to install the patch using the InstallShield GUI or the console mode and continue with the installation.

Step 9 When you have finished installing the SNMP Agent Patch software, exit from root.

---

Installing the SSM Patch

Use this procedure to install the SSM Patch only if you are using the SSM machine. The patch must be installed on a SSM machine.

---

Step 1 Stop stats collection and disable stats on VXSM.

Step 2 Log in to the SSM machine as user root:

# su 

Step 3 Download or copy the compressed tar file to the local directory, such as /tmp:

# cp 15.3.00-P3.1_SSM.tar.gz /tmp 

Step 4 Change to local directory that contains the compressed tar files:

# cd /tmp 

Step 5 Remove the disk1 directory if it exists:

# rm -rf disk1 

Step 6 Unzip the compressed tar file and untar it:

# gunzip 15.3.00-P3.1_SSM.tar.gz 

# tar xvfp 15.3.00-P3.1_SSM.tar 

Step 7 Execute the InstallSSM153Patch3.1.csh script:

# ./InstallSSM153Patch3.1.csh 

Step 8 Exit from root.

---

Uninstalling Patch 3.1

As part of the patch installation, a CWM uninstall script is installed in the /usr/users/svplus directory.

When you access the uninstall using the wizard, you are asked for the backup file location that you provided when you installed Patch 3.1 initially.

Caveats

Table 4 lists the known issues in CWM 15.3.00, Patch 3.1.

Table 4 Known Issues in CWM 15.3.00, Patch 3.1

Bug ID	Description	Details and Workaround
CSCsk59941	If the port fails due to a state 5, Trap 50401 (FailedDueToSignallingFailure) should not trigger a user_connection_clear (25116) trap.	No workaround exists.
CSCso47747	An ABR connection with a specific port speed cannot be provisioned on the MPSM-155 card through the GUI.	The workaround is to add the connection through the GUI and modify it on the CLI.
CSCta95976	Polling real time stats fails on BPX-SES.	The polling of real time statistics on an SPVC connection type of BPX-SES fails. There is no workaround. These stats are not supported by BPX and have been announced as End of Life.

Resolved Issues

This section shows the issues that were resolved in CWM 15.3.00 patches:

•Table 5—Resolved in CWM 15.3.00, Patch 3.1

•Table 6—Resolved in patches 2, 2.1, and 3

An error in the CWM 15.3.00 Database Interface Guide has been corrected in the CWM 15.4.00 guide. The data type for the par_max_cost object in the cesm_connection and connection tables has been changed from "smallint" to "integer."

Table 5 Issues Resolved in CWM 15.3.00, Patch 3.1 

Bug ID	Bug Headline
CWM Patch
CSCsk16521	ILMITopo core dumped.
CSCsk34482	Incomplete connections in database.
CSCsk53718	trapResMgr is not registering with RTMProxy for non-default community.
CSCsk53721	Password change to existing user fails in GW setup for non-UNIX user feature.
CSCsk57444	Service MIB support for PNNI port resource modification.
CSCsk65827	Node is not added in the offline manager during trap burst in online man.
CSCsk67593	Trap resiliency - date varbind in trap 28502 is not proper.
CSCsk69417	Default password should be accepted for easy migration of UNIX users.
CSCsk83798	CWM shows ATM connections as incomplete after it was modified.
CSCsk98467	VP connection updates do not get populated in database.
CSCsl06230	CWM shows VP connection as incomplete while creating new connection.
CSCsl29797	After unblocking node from online CWM, offline CWM deregistration not done.
CSCsl54275	Network Configurator not launching due to DNS problem.
CSCsl66994	cmgrd core dumps during connection provisioning.
CSCsm85092	Unable to launch any application with newly created UNIX independent user.
CSCso37397	Unnecessary configuration file backup information showing in install.
SSM Patch
CSCsk72761	Error messages during enabling do not have card details.
CSCsm07656	Stats Enable Request fails when csDefineFileEntryStatus value is 2.

Table 6 shows the issues that were resolved in the CWM 15.3.00 patches 2, 2.1, and 3.

Table 6 Issues Resolved in CWM 15.3.00, Patches 2, 2.1, and 3 

Bug ID	Bug Headline
Resolved in Patch 3
CSCek73734	CLI adding, modifying, and deleting of SPVCs are not reflected in CWM.
CSCsi42157	sdbroker coredump.
CSCsi48161	When launching from NM, node resync option in DC is disabled.
CSCsi70504	Chassis View alarm for PXM card is inconsistent.
CSCsi79963	EMEX coredump.
CSCsj07764	Unable to create ABR1 XPVC with AXSM-XG ENNI XLMI trunk.
CSCsj28537	Unable to create ABR XPVC over AXSM-XG ENNI.
CSCsj69937	Throws exception when creating a UNIX independent user.
CSCsj70394	For AXSM-XG card, unable to get the logical port using svMapLogicalPort.
Resolved in Patch 2.1
CSCek56923	Statsreader shows negative and huge values for XG counters.
CSCek61933	Cannot upgrade from AXSM-b/e to AXSM-XG due to custom SCT name.
CSCek64404	AXSM-XG missing connection stats CLP0/1 cells discarded ingress and egress.
CSCek66417	Allow deletion of invalid prefRoutes from ServiceAgent due to MPG reconfig.
Resolved in Patch 2
CSCek48635	Custom default value(80) for LoCLP on BPX trunk for abr-fs conn.
CSCek51015	Sct Save as Operation not working properly.
CSCek52079	Unable to get svMapLogicalPort for MPSM-16-T1E1.
CSCek53121	Port alarm severity mismatch between node and CWM.
CSCek53622	Line alarm severity mismatch between node and CWM.
CSCek54440	Usage of minimum available sct id in CWM.
CSCek55520	BERT trap handling.
CSCek56061	The Node Rename does not join user connections.
CSCek56077	In NM GUI - Clicking the Edit menu throws a Java NullPointerException.
CSCek56197	DC GUI -Paths in loopback not getting updated for MPSM-T3E3-155 card.
CSCek57027	Cannot set loopback on BXM-OC3 line from Diagnostic Center.
CSCek57038	Trap 60566 should have ifName in HPOV trapd log.
CSCek57176	Memory leak in CWM (ILMITopoc/nts sdbroker etc).
CSCek57905	BPX in mode-1 during syncup.
CSCek58147	Image downloader GUI does not show PXM-1E image for 8830/PXM-1E.
CSCek59246	getnext on FRSM returns the same object for svFRPort table.
CSCek59712	DC Server Purify test shows multiple memory usage.
CSCek61715	MGX5320MIB release related change in CC and Agent
CSCek61988	MPSM16 ATM Connection stats - CLP0/1 ingress/egress discard stats missing.
CSCek62092	IfName needs to be included in HPOV trapd report for MPX and IMA Port traps.
CSCek62302	MIB CHECK-IN for MGX5320.
CSCin80338	SNMPWalk on svFrPortTable fails for MPSM-8T1 on POPEYE1.
CSCin94963	In SCT GUI, associate/download dialog box resizing should be proper.
CSCir00103	For admin user in SecMgrGui some of the permission bits are not given.
CSCir00255	Audit trail not getting updated on download of objects in alarm list.
CSCir00347	DC GUI: Typo in Loopback Confirmation dialog.
CSCir00391	Audit logging is not done when closing Finder & Statistics Report apps.
CSCir00393	SCT should not allow deletion of associated SCT files
CSCir00396	When launching multiple SCT GUIs, ArrayIndexOutOfBoundsException on console.
CSCir00406	Associate dialog box to be updated with new node entry.
CSCir00414	SCT should allow modifying the CoSB MinimumPriority value for AXSMXG cards.
CSCir00415	Clicking on Change SCT Name throws NullPointerException on console.
CSCir00417	In new SCT GUI, Contents submenu is missing under Help menu.
CSCir00462	SCT:-NullPointerException on console while clicking ok in Associate Dialog.
CSCir00663	SCT file entry not getting deleted.
CSCir00733	DC: Inject errors/bitmap button is enabled for Insert; single bit is No error.
CSCir01100	VISM card: Most of the line parameters are updated as -1 in db for pop1.

Related Documentation

These documents comprise the CWM documentation set:

•Release Notes for the Cisco WAN Manager, 15.3.00, Patch 3.1

•Cisco WAN Manager Installation Guide, 15.3.00

•Cisco WAN Manager User Guide, 15.3.00 P1

•Cisco WAN Manager Database Interface Guide, 15.3.00

•Cisco WAN Manager SNMP Service Agent Guide, 15.3.00

•Cisco WANDEST Installation and Reference, 2.7

You can access all CWM documentation at this website:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps2340/tsd_products_support_series_home.html

These documents are also available on Cisco.com:

•Release Notes for the CWM Automated Bulk Provisioning Tool, 15.3.00

•CWM Automated Bulk Provisioning Tool User Guide, 15.3.00

•Release Notes for the Cisco WAN Modeling Tools, 15.3.00 P2

•Cisco WAN Modeling Tools User Guide, 15.3.00

The Cisco WAN Modeling Tools and Automated Bulk Provisioning user guides are also available on their software CDs and ordered separately.

Refer to the current CWM release notes for information on all the switch products that the CWM supports and that are certified in this release. In addition, a Guide to Cisco Multiservice Switch Documentation ships with your product.

You can access the MGX switch documentation at this website. See MGX Switches:

http://www.cisco.com/en/US/products/hw/switches/tsd_products_support_category_home.html

You can also use Cisco.com to search for any product and topic by entering a word or phrase in the Search window. For example, you can search for "configuring MGX 8850" or "PXMIE." By using the Advanced Search option, you can search the entire Cisco.com or Technical Support & Documentation.

Obtaining Documentation, Support, and Security Guidelines

For information on obtaining documentation and support, providing documentation feedback, security guidelines, recommended aliases, and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at this URL:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

CCVP, the Cisco logo, and Welcome to the Human Network are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networkers, Networking Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0711R)

© 1999-2008 Cisco Systems, Inc. All rights reserved.