Table Of Contents
Release Notes for Cisco WAN Manager Release 15.1.00
CWM Software Release 15.1.00 Packaging
New Features and Enhancements in CWM Release 15
Features Introduced in CWM Release 15.1.00
Unsupported Features and Known Feature Limitations in CWM Release 15.1.00
Configuration Center Limitations
Issues with the CWM 15 Statistics Collection Manager
Limitations for CWM to CWM Communication
CWM 15.1.00 Server Installation or Upgrade
Node Numbering for Release 9.4 IGX Feeder Nodes
ChassisView Operation After Card and Line Switchovers
Equipment Management Configuration Notes
Network Monitor Server Configuration File (NMServer.conf)
Creating and Configuring a CWM Auto-Restart Shell Script
Using the vi Editor to Create Your Auto-Restart Shell Script
SNMP Service Agent Release Notes
Trap Limitation with PXM1-based MGX Nodes
Known Anomalies in CWM 15.1.00 Software
Anomalies Resolved in CWM 15.1.00 Software
Obtaining Technical Assistance
Release Notes for Cisco WAN Manager Release 15.1.00
These release notes are part OL-6495-01 Rev. A0, January 25, 2005
Cisco WAN Manager Release 15.1.00 software supports the following Cisco products as of 01/25/05:
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Cisco MGX 8850 PXM45-based products running software Releases 3.0.20 through 3.0.25, 4.0.00 through 4.0.17, 5.0.00 through 5.0.20, or 5.1.00.
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Cisco MGX 8880 PXM45-based products running software Releases 5.0.00 through 5.0.20, or 5.1.00.
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Cisco MGX 8950 PXM45-based products running software Releases 3.0.20 through 3.0.25, 4.0.00 through 4.0.17, 5.0.00 through 5.0.20, or 5.1.00.
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Cisco MGX PXM1E-based products (8830 and 8850) running software Releases 3.0.20 through 3.0.25, 4.0.00 through 4.0.17, 5.0.00 through 5.0.20, or 5.1.00.
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Cisco MGX PXM1-based products (8230, 8250 and 8850) running software Releases 1.1.31 through 1.1.34, 1.2.20 through 1.2.21, or 1.3.00 through 1.3.11.
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Cisco SES PNNI Controller running software Releases 3.0.10 through 3.0.25 or 4.0.00 through 4.0.15.
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Existing Cisco WAN switching products (including the Cisco IGX 8400 series and the Cisco BPX 8600 series) running switch software (SWSW) Releases 9.2.33 through 9.2.43, 9.3.05 through 9.3.51, or 9.4.00 through 9.4.10.
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Existing Cisco MGX 8220 products running software Releases 4.1.07 through 4.1.12, or 5.0.12 through 5.0.20.
Table of Contents
Required Patches 7Recommended Patches 8WANDEST 2.6-Specific Enhancements 19Overview
This document contains the following sections:
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"System Requirements" section
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"CWM Software Release 15.1.00 Packaging" section
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"New Features and Enhancements in CWM Release 15" section
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"Unsupported Features and Known Feature Limitations in CWM Release 15.1.00" section
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"CWM 15 Notes and Cautions" section
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"Important Configuration Notes" section
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"Naming Managed Nodes" section
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"RPM Management Limitations" section
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"SNMP Service Agent Release Notes" section
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"Known Anomalies in CWM 15.1.00 Software" section
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"Obtaining Documentation" section
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"Obtaining Technical Assistance" section
System Requirements
In addition to the CWM platform requirements listed in the Cisco WAN Manager Installation Guide, Release 15.1, also consider the following:
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CWM 15.1 is compatible with UltraSPARC II and UltraSPARC III. Refer to Tables 1 through 4 for the system requirements for certified platforms. The Ultra 60, Enterprise 450 and Enterprise 4500 can still be used with CWM 15.1. These were previously certified with earlier releases of CWM. For certified system requirements, refer to the System Requirement Guidelines in the CWM release notes for Release 11.0.10, but the minimum RAM needs to be 2 GB. Problems reported by customers who choose a non certified configuration may take more time to troubleshoot, resulting in a longer turnaround time. CWM technical support will not be provided for Sun configurations or products that are no longer supported by Sun Microsystems.
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Video is required when using the Java Client access to CWM. Video on the CWM server is only required for user access or maintenance on the CWM server. Video can be added to Sun servers/workstations. For Ultra and Enterprise this requires a video adapter.
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You may upgrade the standard configuration with more CPU speed, RAM size, and disk space for future expansion.
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The default disk size for the Informix raw database is 1.7 GB. However, we strongly recommend you provide 2 GB disk space for the statistics collection process. Note that if statistics collection is done using CWM then multiple 2GB partition chunks are required to be added to Informix. Refer to the Cisco WAN Manager Installation, Release 15.1, OL-6259-01 for more information on disk partitioning.
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While CWM is running, if the remote display is stopped without properly shutting down the CWM Desktop, then reopening it remotely may not succeed.
CWM Server
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Other UltraSPARC III Server models with equal or higher CPU speed and memory capacity can also be used.
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If UltraSPARC II Servers are used, refer to the System Requirement Guidelines in the CWM release notes for Release 11.0.10. If you are using an Ultra 60 (low end platform), it should have at least 2 GB RAM memory.
Java Client
Standalone Statistics Manager
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File size of 2M bytes (typically holds statistics with peak enabled for 20K endpoints).
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The number of files does not increase with smaller file size.
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Average Network Transfer Rate is the required TFTP/FTP throughput to collect of the Max # of files (combination of Server performance and network bandwidth/traffic).
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If you have enabled the Parser on the CWM Server, add the Parser System Requirement to the requirements listed in Table 1.
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The Standalone Statistics Collector (SSC) has the same system requirements as the Standalone Statistics Manager. If you have enabled the Parser, add the Parser System Requirement to the system requirements listed in Table 3.
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A maximum of twelve Standalone Statistics Collectors can be controlled by one Standalone Statistics Manager.
Five statistics are collected from each connection segment endpoints and 15-minute file collection interval.
Add the applicable system requirements in Table 4 to the CWM Server requirements in Table 1 if the Parser Function is enabled.
Collecting statistics for four million endpoints with 5 statistics per endpoint requires 80 GB disk space per 24 hour period. You will need at least 3 x 36 GB of disk space.
Solaris Patch Requirements
After installing the Solaris 8 operating system, you must install the following patch cluster:
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Solaris 8 Kernel Patch 27 or later (108528-27 or higher)
(previously was 108528-13)
After you have installed the 108528-27 or later cluster, install the following additional patches if they were not already installed as part of the cluster:
Required Patches
Enter the Solaris showrev -p command to display the patches which are already installed in the CWM workstation.
Patches can be obtained from SunService (if the user has a SunSpectrum contract) or from the SunSolve Recommended and Security Patches web site.
Patches are available to Sun Microsystems customers over the Web at
www.sunsolve.sun.COM/pub-cgi/show.pl?target=homeUse the search facility on the SunSolve site to search for these patches, entering only the 6-digit patch ID number (do not include the 2-digit patch version number). The version number can be later than the one referenced below.
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111626-01
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111327-02
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110945-02
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110934-01
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110898-02
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110700-01
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110670-01
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109326-05
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108652-35
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108528-27
Recommended Patches
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110951-01
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110662-02
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110615-01
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110286-02
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109324-02
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111085-02
To obtain these patches, go to the Sun Microsystems SunSolve online patch page at the following URL:
http://sunsolve.Sun.COM/pub-cgi/show.pl?target=patches/patch-access
Note
Obtaining several of these patches may require that you have a service contract with Sun.
CWM Software Release 15.1.00 Packaging
The following is the list of CDs for the CWM 15.1.00 release:
When you order the CWM package, you receive the following 2 disks:
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CWM Server. This CD contains the following:
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CWM Server Software
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INFORMIX Server Software Release 9.4
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CWM Java Client Software
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CWM Documentation CD. This CD contains the following:
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Acrobat Reader 4.0
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gzip
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PDF copy of the CWM 15.1 documentation set
The Service Agent software is provided on a separate CD. This CD must be ordered separately from the CWM Release 15.1 Client/Server package CD set.
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Service Agent CD. This CD contains the following
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CWM Service Agent Software
The Standalone Statistics Collection Manager software is also on a separate CD. This CD must be ordered separately.
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Standalone Statistics Collection Manager CD. This CD contains the following:
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Standalone SCM Software with WANDEST Client Software incorporated
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Informix Server Software Release 9.4
The Standalone Statistics Collection Manager software also includes the RTM Proxy for SCM Application on a separate CD. This CD is included only when you have ordered the Standalone Statistics Collection Manager software.
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RTM Proxy for SCM Application CD. This CD contains the following:
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RTM Proxy for SCM Application Software
Note
Refer to the CWM Installation Guide, Release 15.1 for instructions on installing the RTM Proxy for SCM application from the CD. The RTM Proxy for SCM application is only meant to be installed with the Standalone Statistic Manager. It is not for systems with the Service Agent. If you already have the Service Agent software installed and you attempt to install this application, you will see errors on the console because the ~/config/process.conf file will have duplicate entries for the RTM Proxy.
The WANDEST Release 2.6 software is provided on two separate CDs. Each CD is ordered separately.
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WANDEST Release 2.6 Server CD
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WANDEST Server Software, Release 2.6
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WANDEST Release 2.6 Client CD
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WANDEST Client Software, Release 2.6
HP OpenView Requirements
The CWM 15.1.00 release works with HP OpenView Release 6.3, or 7.0.
Note
You must purchase HP OpenView 6.3 or 7.0 directly from Hewlett Packard.
For HP OpenView installation requirements and procedures, please refer to the HP OpenView Network Node Manager Products, Installation Guide (Part Number J1136-90000 from HP).
HP OpenView Release 6.3 or 7.0 is not bundled with CWM CDs. You must order HP OpenView separately. HP OpenView is only used for viewing the Event Log. It is not required for any other CWM procedures.
Informix Requirements
The CWM 15.1.00 release uses Informix release 9.4 for database operations. The Informix software is bundled with CWM software on disk 1 of the CWM CD package. The Informix program is automatically installed during CWM installation.
Supported Hardware
This section provides information about the hardware supported by the CWM 15.1.00 release.
Existing Hardware
Table 5 lists the existing hardware supported by CWM Release 15.1.00.
New Hardware
Table 6 lists the new hardware supported in CWM Release 15.1.00.
Certified Releases
The following releases were tested with CWM Release 15.1.00:
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BPX/IGX Switch Software:
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Switch Software 9.4.10
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Switch Software 9.3.47
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MGX 8230/8250/8850 (PXM1) Switch
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MGX 1.3.11
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MGX 1.2.22
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MGX 1.2.13 and 1.1.34
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MGX 8950 (PXM45) Switch
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MGX 5.1.00
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MGX 5.0.20
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MGX 4.0.15
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MGX 8850 (PXM45) Switch
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MGX 5.1.00
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MGX 5.0.20
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MGX 4.0.15
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MGX 8880 (PXM45) Switch
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MGX 5.1.00
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MGX 5.0.20
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MGX 8850/8830 (PXM1E) Switch
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MGX 5.1.00
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MGX 5.0.20
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MGX 4.0.15
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BPX SES Shelf
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SES 4.0.15
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SES 3.0.25
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MGX 8220 Shelf
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MGX 8220 5.0.20
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MGX 8220 4.1.12
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VISM-PR
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VISM-PR 3.3.00
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VISM-PR 3.2.11
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VISM-PR 1.5.10 (certified with MGX 1.1.34 only)
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VXSM
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VXSM 5.0.01
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RPM-XF
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Cisco IOS 12.3(11)T3
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Cisco IOS 12.3(7)T3
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Cisco IOS 12.3(2)T7
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RPM-PR
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Cisco IOS 12.3(11)T3
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Cisco IOS 12.3(7)T3
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Cisco IOS 12.3(2)T7
New Features and Enhancements in CWM Release 15
Features Introduced in CWM Release 15.1.00
This section describes the new features introduced in Cisco WAN Manager Release 15.1.00.
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MGX 8850 and MGX 8830 Release 5 (PXM45-based nodes and PXM1E-based nodes)
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CWM 15.1.00 adds support for the MPSM-T3E3-155 MultiLink Frame Relay (MLFR) feature on switches running Release 5.0.20 or 5.1.00 software.
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MGX 8880, MGX 8850, and MGX 8830 Release 5 nodes (both PXM1E-based and PXM45-based nodes)
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CWM 15.1.00 adds support for collecting bulk statistics from the VISM-PR running Release 3.3 of the VISM software. None of the other new 3.3 features are supported
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MGX 8850, 8250, and 8230 Release 1.3.10 (PXM1-based nodes)
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MGX 8850, 8250, and 8230 (PXM1-based nodes) running Release 1.3.10 will recognize both the VISM and VISM-PR running Release 3.3 of the VISM software, but the new 3.3 features are not supported on PXM1-based nodes.
WANDEST 2.6-Specific Enhancements
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Selectable Triggers for Database Tables
In the WANDEST releases before Release 2.6, every table within the stratacom database was accessed by WANDEST, regardless of whether you used the table or not. Now you can select the tables you need. Refer to the WANDEST Installation and Reference, Release 2.6 for more information on setting up this feature.
Unsupported Features and Known Feature Limitations in CWM Release 15.1.00
The following features are not supported in CWM Release 15.1.00:
CID level traps are not sent to CWM to prevent potential trap flooding.
CID level statistics are not available in bulk statistics file format from the VXSM modules.
XPVC support on the FRSM T3E3 in PXM45-based switches has not been tested.
Several windows display fields relating to the MPSM-T3E3-155 MultiLink Frame Relay (MLFR) feature, which is not currently supported.
When managing VISM service modules that are running Release 3.2.10, CWM only supports the Release 3.2 features.
The following features introduced in VISM 3.1 are not accessible from CWM:
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TGCP
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Dynamic Payload
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T.38 Fax Relay
The CWM database is not populated with the MPG configuration data. Instead, the Service Agent accesses the configuration directly from the switch.
The following cards are not supported by CWM 15.1.00:
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The BME card is not supported.
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The FRSM12 service module is not supported.
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The URM, ARM, FRM, BTM, ALM and CVM service modules are not supported.
If you have these unsupported service modules you can either stay with CWM 12 or upgrade to the newer supported service modules to take advantage of the new CWM 15.1 GUI enhancements.
Limitations
1.
Cisco does not recommend pointing multiple CWM workstations at the same gateway node.
2.
CWM does not support use of the Korn Shell.
3.
When /usr/users becomes 100 percent full, the orbix processes are not able to write to the disk and thus, cannot continue operations.
Correct the problem by first freeing up some disk space in /usr/users, then restarting the orbix processes and CWM using the following procedure:
Step 1
Stop the core.
Step 2
Exit out of the CWM prompt.
Step 3
Run the stoporbix2000 script.
Step 4
Type CWM.
You should see "Starting Orbix..." in the ~svplus/log/.startStopOrbix.log file.
Step 5
Start the core.
4.
When the client machine cannot be pinged from the server the following message may be seen on the CWM workstation:
Exception raised while calling activateLease on pseudoServer.IT_ATLI_IOP:CONNECTION_CREATION_TIMEOUTThe error message is printed when the server tries to contact the client, but is not able to. The call is initiated by the GUI client in order to activate the lease plug-in that the client uses to detect a server crash.
The problem is with the client machine DNS setup. The client machine cannot be pinged from the server.
The DNS is configured so that the client can communicate with the server, but when the server tries to contact the client machine it fails.
The resolution is to make sure the client machine is pingable from the CWM workstation.
Possible reasons for the server not being able to ping the client are:
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There may be a firewall on the client PC that prevents it from being seen from outside.
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The network routing from the server to the client is not set up properly.
5.
When the SSM (Standalone Statistics Manager) is installed with the SCM Gateway configuration, the SCM GUI does not open when the primary SSM and secondary SSM are started simultaneously (or within a time gap of 30 seconds to 1 minute).
Avoid this problem by waiting 2 to 3 minutes after starting core in the primary SSM before starting core in the secondary SSM in the SCM Gateway configuration.
6.
When there is a shortage of shared memory on the workstation, the Informix engine may generate an operating system error. The following example from the online.log shows this error:
shmat: [22]: operating system error18:45:49 shmat: [22]: operating system error18:45:57 Error writing '/tmp/shmem.1fd4555c.0' errno = 418:45:57 mt.c, line 10260, thread 7148, proc id 1008, errors occurred during mt_notifyvp.When this error occurs, the statsparser is not able to perform any database related operations.
The error can be resolved temporarily by changing the /etc/system configuration as follows:
forceload: sys/shmsysforceload: sys/semsysset shmsys:shminfo_shmmax=1073741824set semsys:seminfo_semaem=16384set semsys:seminfo_semmap=5000set semsys:seminfo_semmni=8192set semsys:seminfo_semmns=8192set semsys:seminfo_semmnu=8192set semsys:seminfo_semume=256set semsys:seminfo_semvmx=50000set shmsys:shminfo_shmmin=256set shmsys:shminfo_shmmni=32000set shmsys:shminfo_shmseg=256

